Tourism Employment Proxy and Multipliers PPSE case. Nairobi, Feb Fisnik Bajrami (PPSE Project Swisscontact)

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Tourism Employment Proxy and Multipliers PPSE case Nairobi, Feb 22 2018 Fisnik Bajrami (PPSE Project Swisscontact)

Context & Terminology

1 Promoting Private Sector Employment Food Processing Tourism

1 PPSE-Tourism Int. Area 2: International Promotion Montenegro Fair Participation in the UK, Germany, Turkey and France Familiarization trip Int. Area 3: Local Promotion Serbia Development of Tourism Products and coaching Press Familiarization Trip Int. Area 4: Tourism Statistics Capacity building for ASK Tailored packages and B2B links with TOs in the UK, Italy, Turkey, Serbia and Albania Int. Area 1: Destination Albania Management Organization Prishtina Tourism Fair - EKSplorer Destination management, coordination, networking, Macedonia promotion and Public-Private dialogue Improved statistics for accommoda tions and international arrivals

2 Why PPSE developed employment proxy & multipliers Lack of documented existing experiences The necessity of finding a practical and cost effective approach for monitoring Impact contribution vs. attribution To assess and report the wider impact of tourism Lack of official statistics/data in Kosovo

2 Tourism Development Impact More tourists, longer stays and higher spending levels in the destination Tourism SMEs (accommodation, restaurants, tour operators, attractions etc.) benefit from higher turnover More people are employed in tourism SMEs earn more income together with existing employees Tourism SMEs buy more input from local suppliers, who expand production and employment Local economy experiences higher turnover and employment by those employed directly and indirectly Public and private investment is increased for tourism development

2 Terminology: Direct Indirect Induced Effects of Tourism Tourists Tour operator Hotel Receptionist Local farmer Farmer s son Tourist > tourism business => Direct effects Tourism business > Supply chain business => Indirect effects Businesses staff > Economy => Induced effects Total effects of tourism Source: based on: WTTC. SC visualization. Proxy Multipliers

3 How PPSE developed the employment proxy Direct Impact à

3 Attribution IMPACT LOGIC 16. Total additional net income increase 17. Total additional net employment increase 15. Tour operators, restaurants and accommodations increase income and employment 14. Tour operators, restaurants and accommodations cater to more tourists 12. More Tourist arrive in Kosovo 13. Tourist stay longer in Kosovo 11. More Tourist purchase product/offers to visit Kosovo 10. International Tour operators promote and sell new offers inclusive of Kosovo 9. Kosovo tour operators and other stakeholder sign business agreements with international travel agencies 6. Kosovo tour operators and other stakeholder exhibit and engage in B2B exchanges at the fairs in UK, Germany, France & Turkey 3. PPSE supports tourism business with fair participation and management services through international and local experts 7. Journalists promotes Kosovo in int. media 4. Int Journalists visit Kosovo 8. Int. tour operators meet local tour operators and sign business agreements for selling Kosovo packages 5. Int tour operators visit Kosovo 1. PPSE partners with KIESA for supporting Kosovo tourism business for participating in fairs in the UK Germany France and Turkey 2. PPSE and EMPOWER organize FAM-Trip with international tour operators and journalists INTERVENTION: INTERNATIONAL PROMOTION

3 Employment proxy calculation Annual Supply Side Survey direct interviews with all tourism related SMEs in the destination (Western Kosovo) Accommodations Food and Drinks providers Souvenir shops Transportation companies Tour operators and guides Attractions Calculation and estimation of revenues and employment data from Accommodations and Food and Drinks providers

3 Tourism Employment Proxy ACCOMMODATIONS FOOD AND DRINKS PROVIDERS Year FTE Number of Overnights Revenue Revenue to Job Year FTE Number of Visitors Revenue Revenue to Job 2013 385 31,425 2,751,000 7,150 2014 458 32,832 2,874,700 6,270 2015 399 50,863 3,405,100 8,500 Revenue / FTE 2013 473 3,317,704 11,806,200 24,900 2014 508 4,430,400 15,765,780 31,000 2015 600 5,527,980 16,953,727 28,200 Revenue / FTE For every 7,300 of tourist spending a new full time equivalent job is generated in hotels/accommodations 10% potential variation (from 6,750 to 8,250 of tourist spending) For every 28,000 of tourist spending a new full time equivalent job is generated in food and drinks providers. 5% potential variation (from 28,000 to 31,000 of tourist spending)

3 Tourism Employment Proxy (additional jobs based on marginal revenues) 10 FTEs 12 FTEs +2 FTEs $ 100,000 revenues $ 150,000 revenues + $ 50,000 revenues 1 FTE/ $ 10,000 1 FTE / $12,500 + 1 FTE / + $25,000 YEAR 1 YEAR 2 Marginal

4 How PPSE developed the multipliers Indirect & Induced Impact à

4 World Travel & Tourism Council (WTTC) Income Contribution Employment contribution Country Direct Indirect Induced Indirect Multiplier Induced Multiplier Direct Indirect Induced Indirect Multiplier Induced Multiplier Montenegro 297 222 99 0.75 0.33 Serbia 61 89 32 1.45 0.53 Macedonia 6 13 4 2.13 0.65 Albania 78 110 50 1.40 0.64 13 9 4 0.73 0.33 34 35 14 1.04 0.42 7 5 5 2.13 0.70 51 98 35 1.91 0.69 Factors analyzed initially (import dependency, government promotion, geography, similar touriam offers, etc.) Lowest in the region (Montenegro)

5 Application of Results and Lessons Learnt

5 Results and Interpretation 1285 x 2 x 40 = 102,800 EUR Reporting 1285 x 2 x 20 = 51,400 EUR Direct Impact Indirect = 14 FTEs *.73 = 10.22 FTEs Induced = 14 FTEs *.33 = 4.62 FTEs Accommodations = 102,800 / 8,250 = 12.4 FTEs Food and Drinks providers = 51,400 / 31,000 = 1.6 FTEs Total effects of tourism = 28.8 FTEs

5 Measurement of employment directly Annual interviews with direct beneficiaries Direct (indirect) beneficiary Direct beneficiary e.g. Tour Operators

5 Lessons learnt It is difficult to get reliable and consistent annual data Calculation of additional/marginal values will require more resources/expertise Calculation of proxy beyond the project location (western Kosovo) will require location specific data collection Field evidence to support the growth of indirect & induced jobs is difficult to capture

5 Way forward Replicate the methodology in other tourism projects Further analysis between tourist Spending Vs Purchase Categorization of hotels, restaurants etc. to capture marginal revenue Impact wheel, qualitative assessments, time lag etc.

Thank you! Funded by Implemented by