Support for you The University provides many support services including: Accommodation Big White Wall Counselling Student Union - Just Ask Health and wellbeing Nightline Security services Funding Student led support groups and many more Make sure you speak to the people who can help you. Go to bristol.ac.uk/students/wellbeing or bristolsu.org.uk/advice-and-support Home safety Always remember to lock your doors and windows when you go out. Report faulty locks to your landlord. Register your belongings on immobilise.com or bikeregister.com Install tracking software such as preyproject.com on laptops, phones and tablets. Consider getting contents insurance Keep fire exits clear and keys to locked doors accessible. Test fire alarms. Find the moving in checklist, renting rights and responsibilities and accommodation info on lovewhereyoulivebristol.co.uk Noise Keep it tidy to stay safe Noise is a big factor to consider A multi-occupancy household could create quite a bit more noise than a family home just because of the number of people Think about the volume of your voices, your music, the time of day or night, doors slamming, people coming and going etc. Keeping doors and windows closed, speakers off adjacent walls and avoiding the garden at night will help Make sure you and your guests arrive and leave quietly and remember that most people are sleeping when you walk home through residential areas at night. Keeping the front of your house tidy will not only impress your neighbours but you won t highlight your property as a student household. Burglars are known to target student properties as they often have poor security, contain several laptops, ipads etc and are often empty on key nights of the week. Consider leaving a light on when everyone is out. Parties Unacceptable house parties Large, late, loud parties cause significant distress to neighbours and are not suitable for residential areas Let your neighbours know if you are planning to have a few friends over but for anything more, move the party to a venue in town Give neighbours assurance of an agreed end time and share your contact details so they can let you know if you are causing a problem Even the best planned parties can get out of hand and result in unwanted guests, urine, vomit and litter in the street and damage to cars and properties You are also responsible for your guests behaviour, inside and outside the house. Your party is likely to be unacceptable to your neighbours if you are considering any of the following: Hiring a DJ or professional sound equipment Hiring door staff Inviting more than 3 guests per housemate Loud past 10pm on week nights Loud past midnight on Friday or Saturday nights Suggesting to your neighbours that they move out for the night even if you offer to pay for a hotel Soundproofing the walls and windows. Fines of up to 100 per person can be imposed for holding a party that causes unacceptable disturbance to your neighbours. KNOW YOUR BINS We take RECYCLING very seriously! what goes where? Find out about this before you arrive as you will probably create lots of waste and recycling unpacking when you move in. You should have all four of these different containers in your home. If not you can order them online and they will be delivered free of charge. You can order multiple recycle boxes. Recycling is collected weekly and refuse is collected once a fortnight. Find out about your collection schedule. Bins should be out before 7am on the day of collection and must be off the pavement as soon as possible once emptied. Write your house number on all of your bins so you know which ones are yours. Overflowing bins and additional bags will not be collected. But if you recycle correctly this won t be a problem. If you live above a shop, access your property via an alley or have nowhere to keep a wheelie bin off pavement you may have weekly bag collections for waste. Ask your landlord or email hello@bristolwaste company.co.uk for more information. See bristolwastecompany.co.uk for info on: Your collection day What goes in your bins and boxes Ordering new bins and boxes Reporting fly tipping Ordering bulky household collection. Plastic bottles/containers/food trays, tins, cans, aerosol cans, foil food containers, flattened cardboard, brown paper, food and drink cartons, bottle tops, lids and caps: metal and plastic. No black plastic. Glass bottles and jars, paper (not brown, this goes with your cardboard), usable clothes and textiles, batteries, shoes - paired and tied together, spectacles, engine oil in a sealed container. Any cooked or uncooked food, peelings, including egg shells, bones, teabags and coffee grounds. Only non-recyclable items such as black plastic, plastic wrappers and polystyrene. No food waste. Don t forget! You can donate many usable but unwanted items to local charity shops.