VIETNAM SPONSORED BY

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ASIAN CLAIMS CONVENTION 19-20-21 APRIL 2017 THE INTERCONNECTED WORLD OF CLAIMS IN PARTNERSHIP WITH AUSTRALASIAN INSTITUTE OF CHARTERED LOSS ADJUSTERS WWW.AICLA.ORG MEDIA PARTNER HO CHI MINH CITY VIETNAM SPONSORED BY ENVISTA FORENSICS FORENSIC SERVICES HFS-ASIA-HAWKINS STEAMATIC MATSON DRISCOLL & DAMICO VIET ADJUSTERS JSC THORNTON TOMASETTI BELFOR JOHN FOORD

ABOUT THE EVENT The theme for the event is the Interconnected World of Claims. The exciting programme will examine the challenges facing those in Insurance Claims and look at the best practices across the industry with a focus on Asia. The comprehensive event will encompass a Cocktail Function, two day Convention and Gala Dinner. The event offers an unmatched opportunity to develop and enhance relationships and share insights from leading professionals from a wide range of fields. WHO SHOULD ATTEND Professionals engaged in the insurance industry, particularly in the area of claims including senior insurance company managers, brokers, re-insurers, loss adjusters, professional consultants, insurance lawyers, suppliers and service providers. GOLD SPONSORS The presentations are highly topical and relevant in a dynamically changing global insurance market. ENVISTA FORENSICS FORENSIC SERVICES VENUE AND ACCOMMODATION The convention venue is the Caravelle Saigon Hotel, a historic, French Colonial designed establishment in the heart of Ho Chi Minh City. Rooms include free internet access, breakfast and inclusive of taxes. rsvn@caravellehotel.com Competitive accommodation rates have been negotiated and bookings can be made direct by downloading the accommodation form on page six. STEAMATIC HFS-ASIA-HAWKINS ASIAN CLAIMS CONVENTION 19-20-21 APRIL 2017 - HO CHI MINH CITY, VIETNAM 2

PROGRAMME WEDNESDAY, 19 APRIL 2017 TIME ACTIVITY/TOPIC SPEAKER COMPANY 6:00 8:00 pm COCKTAIL FUNCTION Sponsored by: MDD Forensic Accountants THURSDAY, 20 APRIL 2017 8:00 9:00 am REGISTRATION 9:00 9:15 am Welcome & Opening Morning Sponsor: HFS-Asia-Hawkins Leon Briggs President of AICLA Cunningham Lindsey NZ Limited 9:15 10:00 am Investigation of Renewable Energy Losses Dr. Richard Fletcher Principal Associate Hawkins 10:00 10:30 am MORNING TEA 10:30 11:15 am An Overview of the Insurance Market in Vietnam Le Thi Ngoc Huong CEO, Vietnam 11:15 12:00 pm A Broker s Perspective on Claims Matters Graham Purdon Head of Claims, Asia Jardine Lloyd Thompson Marsh Singapore Pte Ltd 12:00 1:15 pm LUNCH Afternoon Sponsor: Forensic Services Asia Pte Ltd 1:15 2:00 pm Pre-loss Insurance Valuations Graham Copland Managing Director John Foord 2:00 2:45 pm Insurance and Cyber Security in Today s World Risks and Claims Peter Shelford Country Managing Partner, Thailand DLA Piper (Thailand) Ltd 2:45 3:15 pm AFTERNOON TEA 3:15 4:00 pm Choosing Consultants for Engineering Claims Anand Ghnavello Consulting Engineer Forensic Services Asia Pte Ltd 4:00 4:45 pm Offshore Energy Claims Oil and Gas Industry Losses 6:30 10:30 pm GALA DINNER Chris Edwards Partner Hill Dickinson LLP ASIAN CLAIMS CONVENTION 19-20-21 APRIL 2017 - HO CHI MINH CITY, VIETNAM 3

PROGRAMME FRIDAY, 21 APRIL 2017 TIME ACTIVITY/TOPIC SPEAKER COMPANY 8:30 9:15 am REGISTRATION Morning Sponsor: Envista Forensics Pte Ltd 9:15 10:00 am Piracy in SE Asia and Trends in Marine Claims An Underwriter s Perspective Jonathan Ranger Principal Officer Munich RE Syndicate Singapore Pte Ltd 10:00 10:45 am The Impact of Technology in Settling Claims Bruce Swales Managing Director Asia Pacific Envista Forensics Pte Ltd 10:45 11:15 am MORNING TEA 11:15 12:00 pm Current Economic Environment and Its Impact on Business Interruption and Stock Loss Calculations Jeff Wong Manager Dan De Silva Forensic Accountant Matson Driscoll & Damico Pte. Ltd. (MDD) 12:00 12:45 pm Emerging Trends in Claims Panel Discussion 12:45 2:00 pm LUNCH Afternoon Sponsor: Steamatic 2:00 2:45 pm No one can whistle a symphony. It takes an orchestra to play it Better Property Loss Recovery by Engaging Everyone From the Very Start 2:45 3:30 pm Mega Claims the Risks, the Claims, the Consequences 3:30 3:45 pm Convention Close & Presentations Daniel Threlfall General Manager Major Projects Ian McWalter Director Steamatic FT Adjusting 3:45 4:45 pm POST CONVENTION DRINKS Sponsored by: Steamatic ASIAN CLAIMS CONVENTION 19-20-21 APRIL 2017 - HO CHI MINH CITY, VIETNAM 4

ACC17 REGISTRATION REGISTRATION FORM/ TAX INVOICE PLEASE COMPLETE FORM IN BLOCK LETTERS. PAYMENT MUST ACCOMPANY REGISTRATION FORM. FOR MULTIPLE REGISTRATIONS PLEASE COMPLETE SEPARATE SHEET FOR EACH DELEGATE. DELEGATE DETAILS Title: Mr Mrs Ms Dr AICLA/MII/SCI Member Surname: Position: Non-Member Given name: Organisation: Address: State: Country: Postcode: Business phone: Email: (confirmation will be sent to this address) Preferred name on badge: Dietary requirements: Halal Vegetarian Other please specify: FORM 1 of 3 5

ACC17 REGISTRATION FULL CONVENTION REGISTRATION (19-20-21 APRIL) COCKTAIL FUNCTION (Wed) 2 DAY CONVENTION (Thurs + Fri) Convention Materials, Lunch and Refreshments both days PLUS ONE GALA DINNER TICKET Member (AICLA, MII, SCI) USD $ Non-Member USD $ Early Bird (paid before 21 March 2017) Individual registration $750 $850 Multiple registration (3 or more from one company) $700 $800 Standard (paid after 21 March 2017) Individual registration $850 $950 Multiple registration (3 or more from one company) $800 $900 ONE DAY CONVENTION REGISTRATION (Includes entry to the convention on either Thursday or Friday with Convention Materials, Lunch and Refreshments) Thursday registration only $400 $500 Friday registration only $400 $500 OTHER OPTIONS Additional tickets for colleagues or partners (For multiple registrations please attach details of each attendee) Cocktail Function Only (Wednesday) $100 Name: Convention Dinner Only (Thursday) $150 Name: Dietary requirements: Halal Vegetarian Other please specify: TOTAL AMOUNT PAYABLE COCKTAIL FUNCTION, CONVENTION & GALA DINNER (AND ANY ADDITIONAL COCKTAIL OR DINNER TICKETS) TOTAL USD $ FORM 2 of 3 6

ACC17 REGISTRATION PAYMENT DETAILS OPTION 1 EFTPOS/ DIRECT CREDIT Date payment made: / / Bank account: National Australia Bank Bank address: Level 22, 100 Creek Street Brisbane Australia 4000 Account name: Australasian Institute Of Chartered Loss Adjusters (AICLA) Account number: AUILAUSD01 Swift Code: NATAAU3302S Our address: AICLA, 2nd floor, 190 Edward Street Brisbane Australia 4000 Reference: Your name/company as per registration form OPTION 2 CREDIT CARD Visa Mastercard Card Number: Cardholders Name: Card Expiry Date: / / Amount: USD $ Email: (for payment receipt) Cardholders Signature: Date: / / ACCOMMODATION For accommodation bookings please download the accommodation form and return directly to the Caravelle Saigon Hotel via email at rsvn@caravellehotel.com CLICK HERE TO DOWNLOAD ACCOMMODATION FORM FORM 3 of 3 7

SPONSORS GOLD SPONSOR ENVISTA FORENSICS FORENSIC SERVICES STEAMATIC HFS-ASIA-HAWKINS COCKTAIL SPONSOR SPEAKER S GIFTS MATSON DRISCOLL & DAMICO VIET ADJUSTERS JSC ADVERTISERS BELFOR JOHN FOORD THORNTON TOMASETTI PARTNERS MEDIA PARTNER SINGAPORE COLLEGE OF INSURANCE THE MALAYSIAN INSURANCE INSTITUTE MCMULLAN CONWAY ASIAN CLAIMS CONVENTION 19-20-21 APRIL 2017 - HO CHI MINH CITY, VIETNAM 8

CANCELLATION AND SUBSTITUTION POLICY Cancellation in writing made before 03 April 2017 full refund less $100 administration fee. Cancellations received after 03 April 2017 no refund. In the event of a registrants inability to attend, a substitute delegate is welcome. Substitutions may be made at any time prior to 12 April 2017. CHANGES TO THE PROGRAMME If necessary the organising committee reserve the right to alter the programme without prior notification to delegates. TO CONFIRM YOUR REGISTRATION Please complete the form with payment and return to: Australasian Institute of Chartered Loss Adjusters (AICLA) GPO Box 1705, Brisbane Qld 4001 Australia Phone: +61 7 3229 6663 Fax: +61 7 3221 7267 Email: adminoffice@aicla.org ORGANISING COMMITTEE Leon Briggs Cunningham Lindsey NZ Limited, New Zealand Michael Collins Prominent Loss Adjusting Services, Australia Jaye Kumar VRS ANA, Australia Budi Maharesi McLarens, Indonesia Tony Libke Australasian Institute of Chartered Loss Adjusters, Australia Dan De Silva MDD Pte Ltd, Singapore Dominic Tran VietAdjusters JSC, Vietnam ASIAN CLAIMS CONVENTION 19-20-21 APRIL 2017 - HO CHI MINH CITY, VIETNAM 9