Essential Air Service Proposal

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Essential Air Service Proposal Jackson, TN DOT-OST-2000-7857 December 15th, 2016

About Boutique Air Our Story Headquartered in San Francisco, California, Boutique Air has been in operation since 2007. We began by flying fire surveillance missions for the U.S. Forestry Service and Bureau of Land Management. We evolved to provide air charter services across the west coast with our fleet of Pilatus and Cessna aircraft. As a charter operator we have received certifications from both industry-leading safety organizations, ARG/US and Wyvern. Boutique Air employs pilots that are highly experienced and hold the most advanced FAA ratings - a key reason for our continued perfect safety record. In July of 2012, Boutique Air applied for commuter operating authority from the Department of Transportation. We quickly passed tests on financial fitness and management competency, receiving authority for scheduled service in January of 2014. We began flying scheduled service between Los Angeles and Las Vegas in January of 2014. We have worked to develop effective distribution channels. We have connections in place with all of the major Global Distribution Systems (GDSs), which travel agents use to access the market. You will find us on Worldspan and Galileo (Travelport), Sabre, and Amadeus. In addition, we are on the major Online Travel Agencies (OTAs), including Expedia, Travelocity, Priceline, Orbitz, CheapTickets, and CheapOAir. EAS Contracts On April 22, 2014 Boutique Air received its first EAS contract when the DOT selected the airline to provide service between Clovis and DFW. Since then, we have continued our track record of success and now serve 14 different EAS communities and operate out of 24 different airports. Continuing on a path of successful growth in the EAS market, Boutique Air will begin service to Pendleton, Oregon this month. 1

What People Are Saying About Boutique Air Boutique Air PC-12, one of the best turboprop aircraft on the market!... Give them a try!! -Tarek A. via Yelp.com We also feel that the PC-12 aircraft bid by Boutique Air presents the safest and most comfortable option for the traveling public. -Hon. Mayor David Lansford in Recommendation Letter City of Clovis, NM Flew with Boutique from LA to Vegas and back and must say I was extremely surprised. From the ease of check-in, To the flight itself, the whole process was great. Price was competitive with any other airline out there. I plan on flying boutique for all my Vegas outings, and may even look into renting the whole plane for a group trip. Thanks Boutique! -Kevin J. via Yelp.com We find that Boutique Air is fit, willing and able to operate as a commuter air carrier, and capable of providing reliable Essential Air Service... -Susan L. Kurland in Clovis EAS Award Asst. Sec. for Aviation and International Affairs US DOT Right now Boutique Air is a very cool secret. -Examiner.com Flew with Boutique Air from LA to Las Vegas round trip and it was a great experience. Good service, on time departures, and a hassle free and nice way to travel in general. A really nice pilot and copilot as well. -Patrick S. via Yelp.com Smooth flights and personable staff are part of the experience -Clovis News Journal 2

Route Map 3

Aircraft: Boutique Air currently operates a modern fleet of Pilatus PC -12 aircraft. All flights are flown by Captains with over 1,200 hours of flight experience and an instrument rating. While we are certified to fly single pilot we opt to fly with a two pilot crew. Boutique Air ensures pilots provide a level of customer service beyond that of normal commercial airlines. 8 Passenger Executive Configuration or 9 Passenger Commuter Configuration Pressurized Cabin Power Outlets Enclosed Lavatory 4

Historical Passenger Traffic Performance Boutique Air has established a proven track record in resuscitating air service in EAS communities which have been devastated by poor execution from prior carriers. Case in Point: Merced, California: Since initiating service to Merced in October of 2015, Boutique Air has increased monthly passenger traffic by 690% and decreased subsidy per passenger by 76% (currently $150.80 vs Great Lakes $625.00 per passenger), thus helping to ensure the viability of air service in the community. 5

Historical Passenger Traffic Performance Other noteworthy communities Boutique Air serves: 6

7

Proposal Overview Our proposals would be flown in eight or nine-seat, modern, pressurized Pilatus PC-12 aircraft. The term is two years. In order to increase brand recognition in the communities, Boutique Air will spend at least $20,000 per year in each community if it is selected for advertising & marketing to help ensure that air service for the community is a success. We will utilize a combination of radio, print, billboard, TV, and internet advertising. Note on Service Start Date Boutique Air will begin service 60-90 days after the DOT issues the order selecting Boutique Air as the EAS carrier. Boutique air will start service as early as operationally possible. Note on Interline Agreements Boutique Air is in the process of implementing an interline agreement with one of the major airlines and expects it to be in place by early 2017. Community Input Shortly after the bids are complete, Boutique Air will schedule meetings to meet with airport and/or city officials. This will allow us to answer any questions and provide additional information. While we can t promise we will be able to implement everyone s suggestions, we welcome feedback from all of the participating EAS communities, as well as anyone who may have an interest in the proposed flights. What we can promise is that we will listen to your feedback, and give it the attention and consideration it deserves. With respect and appreciation, Shawn Simpson CEO 8

Jackson, TN Option 1: PC-12-18 Weekly Nonstop RTs MKL - ATL & BNA (2/1 RT Daily) Operations Scheduled Flights 1,872 Completed Flights (98%) 1,836 Scheduled Block Hours 2,280 Scheduled Seats 14,976 Scheduled ASMs 3,529,344 Revenue Passengers 10,250 Average Fare $122 Fare Revenue $1,250,500 Total Revenue $1,250,500 Expenses Fuel $502,740 Ownership $860,000 Maintenance and Reserves $980,400 Crew $250,800 Airport Rent $168,557 Landing Fees $45,450 Staff $218,400 Insurance $20,000 Marketing and Distribution $20,000 Other Indirect Costs $72,000 Total Costs $3,138,347 Profit Element $156,917 Margin 5.0% Total Subsidy $2,044,764 9

Jackson, TN Option 2: PC-12-18 Weekly Nonstop RTs MKL - BNA & ATL (2/1 RT Daily) Operations Scheduled Flights 1,872 Completed Flights (98%) 1,836 Scheduled Block Hours 1,896 Scheduled Seats 14,976 Scheduled ASMs 2,745,600 Revenue Passengers 10,250 Average Fare $99 Fare Revenue $1,014,750 Total Revenue $1,014,750 Expenses Fuel $418,068 Ownership $860,000 Maintenance and Reserves $815,280 Crew $208,560 Airport Rent $164,220 Landing Fees $55,688 Staff $218,400 Insurance $20,000 Marketing and Distribution $20,000 Other Indirect Costs $72,000 Total Costs $2,852,216 Profit Element $142,611 Margin 5.0% Total Subsidy $1,980,077 10

Jackson, TN Option 3: PC-12-18 Weekly Nonstop RTs MKL - ATL & STL (2/1 RT Daily) Operations Scheduled Flights 1,872 Completed Flights (98%) 1,836 Scheduled Block Hours 2,520 Scheduled Seats 14,976 Scheduled ASMs 4,028,544 Revenue Passengers 10,250 Average Fare $156 Fare Revenue $1,597,192 Total Revenue $1,597,192 Expenses Fuel $555,660 Ownership $860,000 Maintenance and Reserves $1,083,600 Crew $277,200 Airport Rent $264,557 Landing Fees $48,857 Staff $254,800 Insurance $20,000 Marketing and Distribution $20,000 Other Indirect Costs $66,000 Total Costs $3,450,674 Profit Element $172,534 Margin 5.0% Total Subsidy $2,026,016 11

Jackson, TN Option 4: PC-12-18 Weekly Nonstop RTs MKL - BNA (3 RT Daily) Operations Scheduled Flights 1,872 Completed Flights (98%) 1,834 Scheduled Block Hours 1,536 Scheduled Seats 14,976 Scheduled ASMs 1,961,856 Revenue Passengers 10,000 Average Fare $59 Fare Revenue $590,000 Total Revenue $590,000 Expenses Fuel $338,688 Ownership $860,000 Maintenance and Reserves $660,480 Crew $168,960 Airport Rent $84,000 Landing Fees $65,925 Staff $109,200 Insurance $20,000 Marketing and Distribution $20,000 Other Indirect Costs $36,000 Total Costs $2,363,253 Profit Element $118,163 Margin 5.0% Total Subsidy $1,891,416 *** Note: The Community can elect to swap out 1 RT a day from BNA to STL for an additional annual subsidy of $69,000. 12