TOURISM STATISTICS REPORT 2016

TOURISM STATISTICS REPORT 2016 TOURISM STATISTICS REPORT 2016 1.

Published by STATISTICS BOTSWANA Private Bag 0024, Gaborone Tel: 3671300 Fax: 3952201 E-mail: info@statsbots.org.bw Website: www.statsbots.org.bw Toll Free Number: 0800 600 200 September 2018 ISBN NO: 978-99968-2-014-4 Copyright Statistics Botswana 2018 2. TOURISM STATISTICS REPORT 2016

TOURISM STATISTICS REPORT 2016 TOURISM STATISTICS REPORT 2016 3.

PREFACE This tourism annual report provides the latest statistics on both visitors and non-visitors during 2016 and follows the 2015 report released in December 2016. The information contained in this publication is compiled from completed immigration embarkation forms. Travelers entering and leaving the country are required to complete arrival/departure forms at all gazetted points of entry/departure. This covers all land borders as well as airports. The report shows that during 2016, total arrivals declined by 4.0 percent while tourists recorded an increase of 3.0 percent. Tourists accounted for 71.3 percent of total arrivals. Most tourists were in the age-group 30-34 years, accounting for 15.6 percent of total tourist arrivals during the year. This age-group also accounted for most of total arrivals at 15.4 percent. Zimbabwe nationals accounted for 36.4 percent of inbound travellers followed by South Africa with 31.6 percent. Ramokgwebana Border post recorded the highest volume of arrivals at 19.8 percent, followed by Tlokweng Border Post with 12.0 percent of total inbound travellers. December registered the highest volume of arrivals at 10.8 percent, while February recorded the least at 6.4 percent. Departures decreased by 12.8 percent from 2, 491, 386 recorded during 2015. Users who require more information can contact the Directorate of Stakeholder Relations on 3671300. All Statistics Botswana outputs/publications are available on the website at www.statsbots.org.bw and at the Statistics Botswana Information Resource Centre (Head-Office, Gaborone). I sincerely thank all stakeholders involved in the formulation of this report, particularly the Department of Immigration and Citizenship for the administrative data used to compile this Tourism Statistics Annual Report. I also thank all other stakeholders for their continued support as we strive to better serve users of our services.. Dr Burton S. Mguni Statistician General September 2018 4. TOURISM STATISTICS REPORT 2016

TABLE OF CONTENTS PREFACE...4 List of Tables...5 List of Figures...5 1.0 Introduction...6 1.1 Background.......6 1.2 Arrangement of the Report......6 1.3 Limitations of the Report....6 2.0 International Tourist Arrivals...7 2.1 Tourists by Country and Region of Residence...7 2.2 Top Ten Leading Overseas Countries...7 2.3 Top Ten Leading SADC Countries...8 2.4 Tourists by Purpose of Entry...9 2.5 Tourists by Mode of Arrival......10 2.6 Tourists by Month of Arrival.... 11 2.7 Tourists by Age Distribution...11 2.8 Tourists by Sex Distribution...12 2.9 Tourists by Sex and Purpose of Entry....12 3.0 Overall Travelers (Arrivals and Departures)....11 3.1 Purpose of Entry...... 14 3.2 Month of Arrival and Departure... 15 3.3 Mode of Travel...15 3.4 Age Group...16 3.5 Nationality...17 3.6 Border Posts...17 4.0 Technical Notes...18 4.1 Data Source and Methodology...18 4.2 Definitions of Terms...18 5.0 Appendices...19 List of Tables: Table 1: Top Ten Overseas Countries by Type and Country of Residence, 2016...8 Table 2: Top Ten SADC Countries by Type of Tourist and Country of Residence, 2016...9 Table 3: Distribution of Tourists by Type and Purpose of Entry, 2016...10 Table 4: Distribution of Tourists by Mode of Travel and point of entry Purpose of Entry, 2016...10 Table 5: Number of Tourists by Age Group, 2016...11 Table 6: Number of Tourists by Sex and Purpose of Entry, 2016...13 Table 7: Distribution of Arrivals and Departures by Mode of Travel, 2016...16 List of Figures: Figure 1: Distribution of Tourists from Top Ten Overseas Countries, 2016..... 8 Figure 2: Distribution of Tourists from Leading SADC Countries, 2016......9 Figure 3: Number of Tourists by Month of Arrival, 2016..... 11 Figure 4: Percentage Distribution of Tourists by Age Group, 2016...12 Figure 5: Percentage Distribution of Tourists by Sex, 2016...12 Figure 6: Distribution of Tourists by Sex and Purpose of Entry, 2016...13 Figure 7: Number of Arrivals and Departures from 2005 to 2016...14 Figure 8: Percentage Distribution of Arrivals by Purpose of Entry, 2016...14 Figure 9: Arrivals and Departures by Month 2016...15 Figure 10: Distribution of Arrivals/ Departures by Age Group, 2016...16 Figure 11: Ten Busiest Border Posts, 2016...17 TOURISM STATISTICS REPORT 2016 5.

CHAPTER 1: INTRODUCTION This chapter introduces the report by giving insight on the background, arrangement of the report and limitations of the data. 1.1 Background The Tourism statistics report is an annual publication that depicts the statistics of non-citizens including temporary residents entering and leaving the country. The common terms used for these are Arrivals and Departures. The statistics carried in this report include Arrivals and Departures of visitors and non-visitors by country and region of nationality, residence, purpose of entry, mode of travel used, point of entry and exit as well as gender and age distribution. The information contained in this report is derived from the Department of Immigration and Citizenship Arrival/Departure forms, which are completed by non-citizens at points of entry and exit. The Department of Immigration and Citizenship has automated the busiest border posts which handle high volumes of traffic and is therefore able to provide Statistics Botswana with data electronically. These borders account for over 90 percent of all inbound and outbound travellers. Forms from the non-automated borders are captured by Statistics Botswana and the information is then merged with those from the automated borders before analysis. Botswana citizens are exempt from completing the immigration Entry/Departure forms. The figures on Arrivals and Departures contained in this publication therefore only cover non-citizens, both visitors and temporary residents of Botswana. However, with the increasing demand for statistics on outbound travellers, including information on citizens, it will be necessary to collect and compile data on citizens in the future. 1.2 Arrangement of the Report This report categorises the travellers into two parts. The first part presents characteristics of visitors in Chapter 2. Visitors include tourists (overnight) and same-day visitors. Information related to visitors is carried in Chapter 2. The second part, which is presented in Chapter 3 focuses on all travellers entering and departing the country, regardless of whether they are visitors or non-visitors. Chapter 4 gives Sources and Methods and definitions of terms used in the report, while Chapter 5 contains appendices, consisting of main tables on which smaller tables and graphs, included in the body of the report are based. 1.3 Limitations of the Report The focus of data collected is currently on non-citizens (temporary residents and foreign nationals) only. This report does not provide inbound and outbound data on citizens. As a consequence of having both automated and non-automated border posts in operation, it is not possible to calculate the length of stay of visitors even though data on the amount of time (days) granted is captured in the Immigration Entry/ Departure forms. As people can enter the country through an automated border post but depart through a non-automated border post, this makes it difficult to calculate the actual length of stay in the country as data from automated and non-automated borders cannot be reconciled. 6. TOURISM STATISTICS REPORT 2016

CHAPTER 2: TOURISTS This chapter gives information on inbound visitors who came into the country in 2016. These visitors are classified into same-day visitors and tourists. Same-day visitors are mostly excursionists who take a trip that does not include an overnight stay at their destination, while tourists (overnight) represents visitors who spend at least a night at the country being visited. The chapter details statistics compiled according to country and region of residence, purpose of visit, mode of travel, month of visit, point of entry as well as the demographic characteristics of the visitor. In compilation of this report, half of transit travellers are regarded as visitors. This is taking into consideration the fact that some of these transit travellers end up having expenditure in the country as they are transiting. This expenditure may be incurred through having to spend a night in the country and/or any other expenditure. As a result, tourist statistics discussed here includes half of transit travellers. The country of residence is used as reference when compiling tourist statistics, as opposed to nationality. 2.1 Tourists by Country and Region of Residence Appendices 1 and 2 are dedicated to tourists only. Appendix 1 gives both overnight tourists as well as same day tourists by country of residence as well as percentage distributions of total tourists at country level. Appendix 2 presents tourists by Country of Residence as well as Purpose of Visit. During 2016, Botswana received a total of 1,712,234 visitors, with 91.9 percent (1,574,213) accounted for by tourists (overnight visitors) and 8.1 percent (138,021) attributed to same-day visitors. The total number of tourists shows a 3.1 percent (52,032) increase compared to 1,660,202 during the previous year. As can be seen from Appendix 1, most visitors came from Zimbabwe and South Africa, with the two countries contributing 35.0 percent (598,738) and 34.6 percent (591,907) respectively, of total visitors during the year. The majority of tourists, 87.4 percent (1,496,175), reside in the SADC Region. 2.2 Top Ten Overseas Countries Figure 1, which is based on Table 1 and Appendix 1, shows that tourists from the top ten overseas countries make up 9.0 percent (154,246) of total tourists (1,712,234) during 2016. Of the 154,246 tourists that came from the top ten overseas countries, more than a quarter, 26.9 percent (41,554) were from the United States of America followed by those from the United Kingdom and Germany at 18.9 percent (29,180) and 18.8 percent (29,064) respectively. Overnight Tourists from the United States of America, the United Kingdom and Germany make more than 90 percent of the total tourists from each of those three countries respectively. TOURISM STATISTICS REPORT 2016 7.

Table 1: Top Ten Overseas Countries by Type and Country of Residence, 2016. Type of Tourist Tourists Day Visitors Percentage Country of Residence Overnight United States 37,503 4,051 41,554 26.9 United Kingdom 27,244 1,936 29,180 18.9 Germany 27,456 1,608 29,064 18.8 Australia 12,339 1,095 13,434 8.7 France 8,648 702 9,350 6.1 Netherlands 7,608 271 7,879 5.1 Canada 6,661 541 7,202 4.7 Switzerland 6,817 300 7,117 4.6 Spain 4,838 213 5,051 3.3 Italy 4,072 343 4,415 2.9 143,186 11,060 154,246 100 All other Countries 1,431,027 126,961 1,557,988 Grand 1,574,213 138,021 1,712,234 Figure 1: Distribution of Tourists from Top Ten Overseas Countries, 2016. 2.3 Top Ten SADC Countries Figure 2 and Table 2 show the top ten countries in provision of tourists from the SADC Sub-continent. Tourists residing in the top ten countries of the SADC region make up 87.3 percent (1,494,599) of the total tourists during 2016. Zimbabwe and South Africa top this list at 40.1 percent (598,420) and 39.6 percent (591,907) respectively. Other countries can be observed on Table 2 and Figure 2. Overnight Tourists constituted at least 90 percent of total tourists at country level for the top ten SADC countries, in the exception of Zambia and Namibia during the period under review. Day trippers from Zambia accounted for 62.3 percent of all day trippers from the ten leading SADC countries and 34.4 percent of total tourists from that country. 8. TOURISM STATISTICS REPORT 2016

Table 2: Top Ten SADC Countries by Type of Tourist and Country of Residence, 2016. Type of Tourist Tourists Day Visitors Percentage Country of Residence Overnight Zimbabwe 574,318 24,420 598,738 40.1 South Africa 566,733 25,174 591,907 39.6 Zambia 99,044 51,867 150,911 10.1 Namibia 92,629 20,532 113,161 7.6 Lesotho 14,508 123 14,631 1 Swaziland 8,789 83 8,872 0.6 Malawi 8,401 271 8,672 0.6 Mozambique 3,582 100 3,682 0.2 Tanzania 3,052 90 3,142 0.2 Angola 862 21 883 0.1 1,371,918 122,681 1,494,599 100 All other Countries 202,295 15,340 217,635 Grand 1,574,213 138,021 1,712,234 Figure 2: Distribution of Tourists from leading SADC Countries, 2016. 2.4 Tourists by Purpose of Entry Table 3 presents the number of tourists by purpose of entry as well as associated percentage distributions. Compared to the previous year, 2016 has recorded an increase of 3.1 percent (52, 032) in the total number of tourists, from 1,660,200 during 2015 to 1,712,234 currently. The significant increases in purpose of entry were observed for those In-Transit and those Visiting Friends and Relatives at 17.8 percent (54, 090) and 11.2 percent (49, 787), respectively from 302, 346 and 442, 590 during 2015. There has been a drop of 33.5 percent (31, 734), from 94,741 in 2015 to 63, 007 currently in the number of tourists who came for purposes of Religious, Conferencing, Sports, Medical & Shopping activities which are grouped together under one category called Other Purposes. These tourists represented the 3.7 percent (63, 007) of all tourist who came to Botswana during the year under review. Tourists who were on Business related trips also recorded a decline of 6.7 percent (37, 870) from 561,967 in 2015 to 524,097 during the current year. In 2016 most of the Tourists came for Business purposes at 30.6 percent (524, 097) followed by those who were Visiting Friends & Relatives (VFR) at 28.8 percent (492, 377). TOURISM STATISTICS REPORT 2016 9.

Table 3: Distribution of Tourists by Type and Purpose of Entry, 2016. Type of Visitor by Tourists (Overnight) Day Visitor Purpose of Visit Number Percentage Number Percentage Number Percentage Business 461,484 29.3 62,613 45.4 524,097 30.6 VFR 475,598 30.2 16,779 12.2 492,377 28.8 In Transit 333,533 21.2 22,903 16.6 356,436 20.8 Holiday 258,716 16.4 17,601 12.8 276,317 16.1 Other 44,882 2.9 18,125 13.1 63,007 3.7 1,574,213 100 138,021 100 1,712,234 100 2.5 Tourists by Mode of Arrival In 2016, three modes of travel; Road, Rail and Air were used. Road accounted for the highest percentage of tourist who came into the country at 93.0 percent (1,592,636), followed by those who flew-in at 7.0 percent (119,546). Rail Travel was recorded only in February for 52 tourist arrivals. Table 4 shows Air Travel by major Airports, with Airstrips categorised as Other. Percentages for type of tourist by airport are calculated as a percentage of the total for individual type of tourist by air, while percentages for type of tourist by Air and Road are calculated as a percentage of total individual type of tourist. Of all the tourist that came by air during 2016, 56.5 percent (67,492) entered the country through Sir Seretse Khama International Airport. These were followed by those who landed in Maun Airport at 28.8 percent (34,379). Tourist arrivals through Kasane airport accounted for 11.8 percent (14,064) of total Air arrivals. A further analysis of Air travellers by purpose of entry shows that travellers who were visiting friends and family (VFR) and those who came on Business came in through SSK Airport; 87.4 percent for VFR and 92.0 percent for Business (Table 4). The tourists who came for Holiday purpose entered the country through Maun and Kasane airports mainly, with Maun accounting for 60.6 percent while Kasane received 22.4 percent of tourist arrivals who came for Holiday. This is because tourist attractions like the Moremi Game Reserve, the Okavango Delta and the Chobe National park are located in Ngamiland and Chobe districts where these two airports are located. The In-transit arrivals came in mostly through Kasane Airport, with this airport constituting 73.2 percent of all Air Tourists who were In-Transit. Table 4: Distribution of Tourists by Mode of Travel and Point of Entry and Purpose of Entry - 2016. Mode of Travel Visiting Friends or Family Holiday Business In Transit Other Number % Number % Number % Number % Number % Number % Air 11,919 2.4 52,740 19.1 52,839 10.1 1,466 0.4 582 0.9 119,546 7 SSK Airport 10,420 87.4 7,618 14.4 48,615 92 313 21.4 526 90.4 67,492 56.5 Maun 725 6.1 31,960 60.6 1,637 3.1 40 2.7 17 2.9 34,379 28.8 Kasane 177 1.5 11,804 22.4 991 1.9 1,073 73.2 19 3.3 14,064 11.8 Francis-Town 535 4.5 378 0.7 1,399 2.6 20 1.4 13 2.2 2,345 2 Other (Airstrips) 62 0.5 980 1.9 197 0.4 20 1.4 7 1.2 1,266 1.1 Rail 44-1 - 1 - - 6-52 - Road 480,414 97.6 223,576 80.9 471,257 89.9 54,970 99.6 62,419 99.1 1,592,636 93 492,377 100 276,317 100 524,097 100 356,436 100 63,007 100 1,712,234 100 10. TOURISM STATISTICS REPORT 2016

2.6 Tourists by Month of Arrival Figure 3 displays tourist arrivals by Month of Arrival. This figure presents stacked bar chart showing both day trippers and overnight tourists, but discussions are based on total monthly tourist arrivals. December being the festive month, always records the highest number of tourists. In 2016, 10.8 percent (185,330) of tourists arrived in December, followed by August and July at 9.3 percent (158,620) and 9.0 percent (153,453) respectively. The least percentage of tourists were recorded in February at 6.3 percent (107,871). Figure 3: Number of tourists by Month of Arrival, 2016 2.7 Tourists by Age Distribution Table 5 gives the distribution of tourist arrivals by age-group, for Day Visitors, overnight Tourists and total tourists during 2016. The graphical presentation of the same information is displayed in Figure 4. During 2016, tourists aged 25-49 accounted for almost two thirds, 63.9 percent (1,094,969) of all tourist arrivals. Tourists aged below 25 years make up 13.1 percent (224,223) and mainly came to visit friends and relatives. Those aged 55 years and above make 22.9 percent (393,042) and their main purpose of visit was for Holiday. Age-group proportions for Overnight Tourists and Day Visitors follow the same pattern. The highest number of tourist is observed at age-group 30-34 years, with 267,813 followed by 35-39 years at 251,679 tourists, respectively representing 15.6 percent and 14.7 percent of total tourists recorded during the year. Table 5: Number of Tourists by Age Group, 2016. Age Tourists (Overnight) Day Visitor Group Number Percent Number Percent Number Percent <=19 107,105 6.8 7,282 5.3 114,387 6.7 20-24 98,995 6.3 10,841 7.9 109,836 6.4 25-29 177,307 11.3 19,727 14.3 197,034 11.5 30-34 241,600 15.3 26,213 19 267,813 15.6 35-39 230,209 14.6 21,470 15.6 251,679 14.7 40-44 196,828 12.5 16,497 12 213,325 12.5 45-49 153,969 9.8 11,149 8.1 165,118 9.6 50-54 117,480 7.5 8,099 5.9 125,579 7.3 55-59 96,143 6.1 6,452 4.7 102,595 6 60-64 69,999 4.4 4,366 3.2 74,365 4.3 65+ 84,578 5.4 5,925 4.3 90,503 5.3 1,574,213 100 138,021 100 1,712,234 100 TOURISM STATISTICS REPORT 2016 11.

Figure 4: Percentage Distribution of Tourists by Age Group, 2016. 2.8 Tourists by Sex Distribution Gender distribution for 2016 follow the same pattern as that for 2015, with males dominating for both categories of tourists (Overnight and Day Visitors). For Tourists (Overnight), males represent 62.6 percent (985, 903) while with regard to Day Visitors, males accounted for 58.3 percent (80,479) of the total as displayed in Figure 5. Figure 5: Percentage Distribution of Tourists by Sex, 2016 2.9 Tourists by Sex and Purpose of Entry Table 6 profiles tourists by gender and purpose of entry into the country. This table shows that in total, 62.3 percent (1,066,382) of 2016 tourists were males. Most of the males, 33.1 percent (353,181) came for Business purposes followed by those who were visiting friends and relatives (VFR) and those who were In-Transit at 25.7 percent (273,999) and 23.9 percent (254,690) respectively. On the other hand, females mainly came to visit friends and relatives at 33.8 percent (218,378) followed by those who come for Business and for Holiday at 26.5 percent (170,916) and 19.6 percent (126,818) respectively. 12. TOURISM STATISTICS REPORT 2016

Table 6: Number of Tourists by Sex and Purpose of Entry, 2016w Purpose of Entry Male Female Number Percent Number Percent Number Percent 1,066,382 62.3 645,852 37.7 1,712,234 100 VFR 273,999 25.7 218,378 33.8 492,377 28.8 Holiday/ 149,499 14 126,818 19.6 276,317 16.1 Tourist Business 353,181 33.1 170,916 26.5 524,097 30.6 In Transit 254,690 23.9 101,746 15.8 356,436 20.8 Other 35,013 3.3 27,994 4.3 63,007 3.7 Figure 6: Distribution of Tourists by Sex and Purpose of Entry - 2016 CHAPTER 3: ALL TRAVELERS This Section looks at total arrivals and departures during the year under review. Appendix 3 and Appendix 16 show that a total of 2,401,786 Arrivals and a total of 2,172,921 Departures were recorded in and out of Botswana, respectively during 2016. Though 2016 has seen an increase in the number of tourists, there has been a decrease in the overall number of arrivals at 4.0 percent (99,830) compared to a total of 2,501,616 arrivals in 2015. Departures also recorded a decrease of 12.8 percent (318,465) from a total of 2,491,386 departures during the previous year. Figure 7 shows the trend of arrivals and departures from 2005 to 2016. The highest number of arrivals was recorded in 2010 at 3,207,762. The year that recorded the lowest number of arrivals was 2006 with 1,820,057. The highest number of departures was recorded in 2013 at 2,579,640 and the lowest was recorded in 2005 at 1,867,665. TOURISM STATISTICS REPORT 2016 13.

Figure 7: Number of Arrivals and Departures from 2005 to 20161 1 The 2011 figures are not available 3.1 Purpose of Entry Appendix 6 shows the number of Arrivals by Country of Residence and Purpose of Entry. Figure 8 gives the graphical presentation of percentage distributions of arrivals by purpose of entry. Most of the Arrivals were those In-Transit. They make up 29.7 percent (712, 872) of total Arrivals. These are followed by those who came for Business and Visiting Friends & Relatives at 21.8 percent (524, 097) and 20.5 percent (492, 377) respectively. A few arrivals did not state their reason of visit, and these represented 0.5 percent (11,562) of total arrivals. This shows an improvement in the completeness of the data as compared to 2015 where 11.3 percent of Arrivals did not state the purpose for their visit. Other1, mainly consisting of Arrivals for purposes of shopping, religious activities, conferencing, sports and medical reasons are not specifically labelled in the form but are understood to fall under category Other - specify. Other2 in Figure 8 comprises those arriving for all other purposes not specified as in Appendix 5 and 6. Figure 8: Percentage Distribution of Arrivals by Purpose of Entry - 2016. Note: Other1 = Arrivals for Shopping, Religious activities, conferencing, sports & Medical reasons. Other2 = Arrivals for all other purposes not specified as in Appendix 5 and 6. 14. TOURISM STATISTICS REPORT 2016

3.2 Month of Arrival and Departure Appendix 13 shows the number of arrivals while the number of departures by month are presented in Appendix 20. Arrivals and departures follow a similar pattern in that the highest records were in December and the lowest in February. The highest number of Arrivals was recorded in December at 259, 433, representing 10.8 percent of total arrivals. This was followed by August and July with 215, 483 and 212, 986 respectively, representing 9.0 percent and 8.9 percent of total arrivals in that order. The month that recorded the least number of Arrivals is February at 153,167, accounting for 6.4 percent of total arrivals. The highest number of Departures was recorded in December at 241,304, accounting for 11.1 percent of total departures during the year. February registered the least number of departures at 136,484 (6.3 percent). For each of the twelve months, the number of Arrivals was higher than the number of Departures. Figure 9: Arrivals and Departures by Month 2016 3.3 Mode of Travel Table 6 shows Arrivals and Departures by Mode of Transport to the entry or exit point. Air Travel made 6.8 percent (162, 474) of all arrivals and 7.5 percent (161,981) of total departures. Sir Seretse Khama Airport was the busiest airport, accounting for almost two thirds of air travellers, at 63.2 percent (102, 681) of arrivals and 64.3 percent (104,527) of departures. It was followed by Maun Airport with 23.6 percent (38, 308) of arrivals and 23.9 percent (38,797) of departures. Airstrips recorded 0.9 percent (1, 525) of arrivals and 0.3 percent (495) of departures. Airstrips include Limpopo Valley, Sowa Pan, Karowe and Orapa. Airstrips account for a small percentage of air travellers as these are mostly charter flights that service the mining and tourism industries as and when required. In 2016, Ramokgwebana Rail recorded 59 arrivals and no departures. Road travel accounted for 93.2 percent (2,239,253) of all arrivals and 92.5 percent (2,010,940) of all departures. Ramokgwebana is the busiest border post used by road travellers with 21.3 percent (476, 707) of arrivals and 18.8 percent (420,746) of departures by road. This is followed by Tlokweng at 12.8 percent (287, 467) for arrivals and 12.5 percent (279,504) for departures. TOURISM STATISTICS REPORT 2016 15.

Table 7: Distribution of Arrivals and Departures by Mode of Travel - 2016 Mode of Transport Arrivals Departures Number Percent Number Percent Air 162,474 6.8 161,981 7.5 SSKA 102,681 63.2 104,527 64.3 Maun 38,308 23.6 38,797 23.9 Kasane Airport 16,314 10 14,021 8.6 Francistown Airport 3,646 2.2 4,141 2.5 Other (Airstrips) 1,525 0.9 495 0.3 Rail 59 0 - - Ramokgwebana 59 100 - - Rail Road 2,239,253 93.2 2,010,940 92.5 Ramokgwebana 476,707 21.3 420,746 18.8 Tlokweng 287,467 12.8 279,504 12.5 Kazungula Ferry 247,752 11.1 187,606 8.4 Martin s Drift 205,970 9.2 243,798 10.9 Ramatlabama 182,928 8.2 149,726 6.7 Pioneer Gate 176,064 7.9 147,307 6.6 Kazungula Road 155,248 6.9 136,947 6.1 Mamuno 128,197 5.7 124,256 5.5 Other 378,920 16.9 321,050 14.3 2,401,786 100 2,172,921 100 3.4 Age Group Figure 10 is based on Appendix 8 and Appendix 19. This figure shows that the age group that accounts for the highest number of arrivals is 30-34 years, accounting for 15.4 percent (370, 574) of all Arrivals. Those aged 35-39 follows at 14.9 percent (358, 129) of all arrivals during the year. The highest proportion of departures during 2016 was in the age-group 35-39 followed by those aged 30-34, at 14.6 percent (317,508) and 14.4 percent (313,650) respectively. Figure 10: Distribution of Arrivals/ Departures by Age Group - 2016 16. TOURISM STATISTICS REPORT 2016

3.5 Nationality Appendix 3 and Appendix 16 show that most of the arrivals and departures are nationals of the SADC Region, making 87.7 percent (2, 106,862) of all arrivals and 88.5 percent (1,924,037) of all departures. Zimbabweans accounted for the highest number of arrivals and departures at 874,179 (36.4 percent) and 835,564 (38.5 percent) respectively. Though the highest, these numbers show a decline of 9.6 percent (93, 153) for arrivals and 15.6 percent (154,434) for departures compared to nationals of Zimbabwe accounting for 967,322 arrivals and 989,998 departures during the previous year. These are followed by South Africa nationals who made 31.6 percent (759, 564) of all arrivals and 31.0 percent (674,121) of all departures. These figures also show a decline of 6.0 percent (48, 554) for arrivals and 17.2 percent (140,489) for departures of South African nationals compared to 808,118 arrivals and 814,610 departures during the previous year. Looking at nationalities from overseas, the United States of America nationals accounted for 2.0 percent (48, 953) of all arrivals while national of the United Kingdom and Germany represented 1.8 percent (42, 534) and 1.5 percent (35, 288) respectively. 3.6 Border Posts Figure 11 shows the top ten busiest Border Posts and is based on Appendices 13 and 20. Ramokgwebana Border Post was the busiest border having received 19.8 percent (476, 707) of all arrivals and 19.4 percent (420,746) of all departures. This does not come as a surprise because most of the travellers recorded came into the country from Zimbabwe, see Appendix 4. This is followed by Tlokweng Border Post, which is used mainly, by those who reside in South Africa with 12.0 percent (287, 467) of Arrivals and 12.9 percent (279,504) departures. The third busiest border for Arrivals is the Kazungula Ferry with 10.3 percent (247, 752), mainly used by those who reside in Zambia. For Departures, Martin s Drift comes third with 11.2 percent (243,798) of all departures. Figure 11: Ten Busiest Border Posts - 2016 TOURISM STATISTICS REPORT 2016 17.

CHAPTER 4: TECHNICAL NOTES This chapter presents data sources, methodology and definitions of terms used in production of tourism statistics. This is meant to enable the users to interpret the statistics carried in the report with understanding of how the raw data is sourced, how processing and compilation of the report is done and what the various terms used in the report mean. 4.1 Data Source and Methodology The data used in the production of this report is sourced from administrative records of the Department of Immigration and Citizenship. Over 90 percent of the data is electronically captured and provided to Statistics Botswana (SB) by this department. The busiest points of entry/exit, which handle high volumes of travellers, have been automated. The data is captured into the Passport and Border Control System (PBCS). The remaining percentage of the data is from the non-automated border entry points and it is manually captured by Data Processing staff at Statistics Botswana. These two datasets are then merged for processing. International Tourist data is collected using Arrival and Departure forms that are filled in by non-citizens at all the gazetted points of entry and exit (Land Borders and Airports). Each form asks questions on personal characteristics of the traveller which include among others, sex, age, country of nationality, country of residence and purpose of entry. By default data is also collected on month of travel, mode of transport and point of entry. Percentages are independently rounded, therefore in some cases they may not add to the total. The results and analysis presented in the report follow the guidelines, definitions and classifications recommended by United Nations World Tourism Organization (UNWTO) and the United Nations Statistical Commission (UNSC). This publication is produced in line with internationally accepted statistical standards and guidelines. 4.1 Definition of Terms Traveller- An individual who moves between different geographic locations (in this case country) for any purpose and any duration. Foreigner An international traveller who is not a Botswana Citizen nor holder of a temporary resident status. Overseas All countries and territories outside the continent of Africa. Visitor - Refers to any person travelling to a place other than that of his/her usual environment for less than twelve months and whose main purpose of the trip is other than the exercise of an activity remunerated from the place visited. Tourist (Overnight) An international visitor who stays at least one night in a collective or private accommodation in the country visited. Same-day visitor An international visitor who does not spend the night in either a collective or private accommodation in the country visited. Excursionist A same-day visitor whose trip does not include an overnight stay (usually for leisure). Resident Refers to a non-citizen residing in Botswana on a permanent or temporary basis. Country of Nationality A country where citizenship is held. Non-resident Refers to a foreigner (excluding resident) entering or departing the country. Country of residence A country where one usually resides but may not necessarily be the same as the country of origin (nationality) or country of passport. Point of entry Official border post (land border and airport). VFR Refers to travelling for purpose of visiting friends and relatives. 18. TOURISM STATISTICS REPORT 2016

SECTION 5.0 Appendices Appendix 1: Number of Tourists by Country of Residence and Type of Visitor, 2016. Visitors Country of Residence Tourist Day Visitor Percent SADC Zimbabwe 574,318 24,420 598,738 35.0 South Africa 566,733 25,174 591,907 34.6 Zambia 99,044 51,867 150,911 8.8 Namibia 92,629 20,532 113,161 6.6 Lesotho 14,508 123 14,631 0.9 Swaziland 8,789 83 8,872 0.5 Malawi 8,401 271 8,672 0.5 Mozambique 3,582 100 3,682 0.2 United Republic of Tanzania 3,052 90 3,142 0.2 Angola 862 21 883 0.1 Mauritius 702 31 733 0.0 Democratic Republic of the Congo 476 24 500 0.0 Seychelles 225 1 226 0.0 Madagascar 115 2 117 0.0 1,373,436 122,739 1,496,175 87.4 Rest of Africa Kenya 3,282 212 3,494 0.2 Uganda 1,432 50 1,482 0.1 Nigeria 536 25 561 0.0 Ghana 263 35 298 0.0 Somalia 283 6 289 0.0 Ethiopia 218 7 225 0.0 Cameroon 103 8 111 0.0 Rwanda 96 2 98 0.0 Sierra Leone 84 3 87 0.0 Côte d Ivoire 80 6 86 0.0 Sudan 76 3 79 0.0 Egypt 62 7 69 0.0 Senegal 58 3 61 0.0 Congo 49 7 56 0.0 Togo 43 1 44 0.0 Burkina Faso 39 5 44 0.0 Benin 42-42 0.0 Morocco 36 2 38 0.0 Burundi 32 2 34 0.0 Tunisia 29-29 0.0 Gabon 23 1 24 0.0 Libya 23 1 24 0.0 Niger 20 1 21 0.0 Gambia 19-19 0.0 Djibouti 17 1 18 0.0 Chad 17-17 0.0 Comoros 13 1 14 0.0 Eritrea 13 1 14 0.0 Guinea 13-13 0.0 Liberia 13-13 0.0 Mauritania 12-12 0.0 Algeria 10-10 0.0 Mali 9 1 10 0.0 Equatorial Guinea 9-9 0.0 TOURISM STATISTICS REPORT 2016 19.

Appendix 1 continued: Number of Tourists by Country of Residence and Type of Visitor, 2016. Visitors Country of Residence Tourist Day Visitor Percent Reunion 7-7 0.0 Central African Republic 4 1 5 0.0 Cape Verde 4-4 0.0 Western Sahara 3 1 4 0.0 Sao Tome and Principe 3-3 0.0 7,075 393 7,468 0.4 Europe United Kingdom 27,244 1,936 29,180 1.7 Germany 27,456 1,608 29,064 1.7 France 8,648 702 9,350 0.5 Netherlands 7,608 271 7,879 0.5 Switzerland 6,817 300 7,117 0.4 Spain 4,838 213 5,051 0.3 Italy 4,072 343 4,415 0.3 Belgium 3,867 254 4,121 0.2 Austria 2,202 100 2,302 0.1 Norway 1,685 113 1,798 0.1 Denmark 1,628 91 1,719 0.1 Ireland 1,364 164 1,528 0.1 Poland 1,290 127 1,417 0.1 Sweden 1,235 92 1,327 0.1 Portugal 1,138 67 1,205 0.1 Czech Republic 916 40 956 0.1 Russian Federation 854 69 923 0.1 Finland 578 35 613 0.0 Turkey 428 20 448 0.0 Hungary 347 87 434 0.0 Slovakia 313 8 321 0.0 Andorra 259 18 277 0.0 Greece 243 20 263 0.0 Bulgaria 199 9 208 0.0 Romania 190 14 204 0.0 Luxembourg 148 9 157 0.0 Slovenia 136 8 144 0.0 Serbia 99 13 112 0.0 Cyprus 89 13 102 0.0 Iceland 100 2 102 0.0 Ukraine 75 14 89 0.0 Croatia 80 4 84 0.0 Malta 60 23 83 0.0 Lithuania 72 5 77 0.0 Estonia 52 9 61 0.0 Latvia 43 3 46 0.0 British Indian Ocean Territory 42 3 45 0.0 Georgia 38-38 0.0 Monaco 21 7 28 0.0 Bosnia and Herzegovina 23-23 0.0 Liechtenstein 20 2 22 0.0 Belarus 19-19 0.0 New Caledonia 12-12 0.0 Isle of Man 12-12 0.0 South Georgia and the South Sandwich Islands 9-9 0.0 French Polynesia 8-8 0.0 20. TOURISM STATISTICS REPORT 2016

Appendix 1 continued: Number of Tourists by Country of Residence and Type of Visitor, 2016. Visitors Country of Residence Tourist Day Visitor Percent Falkland Islands (Malvinas) 6 1 7 0.0 Sint Maarten (Dutch part) 5-5 0.0 Saint Lucia 5-5 0.0 Albania 5-5 0.0 Macedonia, the Former Yugoslav Republic of 4 1 5 0.0 Moldova, Republic of 4-4 0.0 Montenegro 4-4 0.0 Cayman Islands 3-3 0.0 Mayotte 3-3 0.0 Guernsey 3-3 0.0 Wallis and Futuna 3-3 0.0 British Virgin Islands 3-3 0.0 Gibraltar 2-2 0.0 Pitcairn 2-2 0.0 Saint Helena 2-2 0.0 Saint Kitts and Nevis 1 1 2 0.0 Saint Vincent and the Grenadines 2-2 0.0 Bouvet Island 2-2 0.0 French Guiana 1-1 0.0 Martinique 1-1 0.0 Saint Pierre and Miquelon 1-1 0.0 106,639 6,819 113,458 6.6 America United States 37,503 4,051 41,554 2.4 Canada 6,661 541 7,202 0.4 Barbados 2,364 80 2,444 0.1 United States Minor Outlying Islands 1,536 389 1,925 0.1 Brazil 896 128 1,024 0.1 Mexico 577 68 645 0.0 Argentina 263 22 285 0.0 Chile 118 10 128 0.0 Peru 83 19 102 0.0 Paraguay 89 10 99 0.0 Uruguay 66 5 71 0.0 Jamaica 63 3 66 0.0 Venezuela 53 5 58 0.0 Trinidad and Tobago 55-55 0.0 Colombia 48 4 52 0.0 Costa Rica 51 1 52 0.0 Cuba 49-49 0.0 Bahamas 33 1 34 0.0 Guyana 31 2 33 0.0 Panama 17 1 18 0.0 Bermuda 17-17 0.0 El Salvador 10 4 14 0.0 Dominica 12-12 0.0 Belize 11-11 0.0 Guatemala 9-9 0.0 Ecuador 2 5 7 0.0 Antigua and Barbuda 6-6 0.0 Bolivia 6-6 0.0 Dominican Republic 4 1 5 0.0 Grenada 4-4 0.0 TOURISM STATISTICS REPORT 2016 21.

Appendix 1 continued: Number of Tourists by Country of Residence and Type of Visitor, 2016. Visitors Country of Residence Tourist Day Visitor Percent Haiti 4-4 0.0 Aruba 4-4 0.0 Nicaragua 2-2 0.0 Puerto Rico 1-1 0.0 Anguilla 1-1 0.0 50,649 5,350 55,999 3.3 Oceania Australia 12,339 1,095 13,434 0.8 New Zealand 2,475 173 2,648 0.2 Solomon Islands 104 5 109 0.0 American Samoa 11-11 0.0 Vanuatu 7-7 0.0 Samoa 5-5 0.0 Fiji 4-4 0.0 Papua New Guinea - 2 2 0.0 Cook Islands 1-1 0.0 Nauru 1-1 0.0 Niue 1-1 0.0 Norfolk Island - 1 1 0.0 14,948 1,276 16,224 0.9 Middle East Israel 1,510 121 1,631 0.1 United Arab Emirates 405 12 417 0.0 Bangladesh 266 18 284 0.0 Yemen 78 34 112 0.0 Lebanon 65 4 69 0.0 Saudi Arabia 31 1 32 0.0 Qatar 23 6 29 0.0 Jordan 18 2 20 0.0 Oman 14 1 15 0.0 Iran, Islamic Republic of 13-13 0.0 Kuwait 11-11 0.0 Bahrain 4 1 5 0.0 Iraq 4-4 0.0 Syrian Arab Republic 1-1 0.0 2,443 200 2,643 0.2 Asia Japan 3,938 322 4,260 0.2 India 3,356 163 3,519 0.2 Korea, Republic of 3,322 162 3,484 0.2 China 2,392 135 2,527 0.1 Singapore 545 46 591 0.0 Hong Kong 410 4 414 0.0 Malaysia 392 18 410 0.0 Sri Lanka 320 24 344 0.0 Pakistan 301 15 316 0.0 Thailand 200 11 211 0.0 Taiwan, Province of China 168 10 178 0.0 Philippines 149 21 170 0.0 Korea, Democratic People s Republic of 64 4 68 0.0 Afghanistan 61 4 65 0.0 Myanmar 52 1 53 0.0 Indonesia 50-50 0.0 22. TOURISM STATISTICS REPORT 2016

Appendix 1 continued: Number of Tourists by Country of Residence and Type of Visitor, 2016. Visitors Country of Residence Tourist Day Visitor Percent Macao 25 1 26 0.0 Viet Nam 22 1 23 0.0 Kazakhstan 14 1 15 0.0 Azerbaijan 14-14 0.0 Cambodia 10 2 12 0.0 Nepal 7-7 0.0 Timor-Leste 6 1 7 0.0 Maldives 6-6 0.0 Lao People s Democratic Republic 4-4 0.0 Kyrgyzstan 2 1 3 0.0 Mongolia 3-3 0.0 Uzbekistan 3-3 0.0 Honduras 2-2 0.0 Armenia 1 1 2 0.0 Bhutan 2-2 0.0 Brunei Darussalam 2-2 0.0 Turkmenistan 1-1 0.0 Antarctica - 1 1 0.0 15,844 949 16,793 1.0 Not Known 3,179 295 3,474 0.2 Grand 1,574,213 138,021 1,712,234 100.0 TOURISM STATISTICS REPORT 2016 23.

Appendix 2: Number of Tourists by Country of Residence and Purpose of Visit, 2016. Country of Residence 24. TOURISM STATISTICS REPORT 2016 Purpose of Entry VFR Holiday Business In Transit Other Zimbabwe 218,843 12,974 223,466 114,268 29,187 598,738 South Africa 208,553 84,048 181,607 105,507 12,192 591,907 Zambia 16,254 2,159 69,642 53,558 9,298 150,911 Namibia 19,971 10,445 9,790 64,293 8,662 113,161 Lesotho 4,964 1,391 6,593 293 1,390 14,631 Swaziland 1,990 809 4,678 1,041 354 8,872 Malawi 2,571 242 2,223 3,482 154 8,672 Mozambique 972 214 1,641 561 294 3,682 United Republic of Tanzania 847 220 499 1,526 50 3,142 Angola 170 174 302 215 22 883 Mauritius 131 186 396 10 10 733 Democratic Republic of the Congo 158 18 175 144 5 500 Seychelles 43 23 145 1 14 226 Madagascar 9 11 88-9 117 475,476 112,914 501,245 344,899 61,641 1,496,175 SADC % Distribution 31.8 7.5 33.5 23.1 4.1 100.0 Rest of Africa Kenya 943 550 1,262 656 83 3,494 Uganda 609 85 499 232 57 1,482 Nigeria 140 34 376 3 8 561 Ghana 68 21 199 3 7 298 Somalia 84 35 143 19 8 289 Ethiopia 60 10 152 2 1 225 Cameroon 25 11 67 2 6 111 Rwanda 6 7 69 9 7 98 Sierra Leone 43 12 25 3 4 87 Côte d Ivoire 14 14 51 6 1 86 Sudan 30 20 24 3 2 79 Egypt 5 18 42 1 3 69 Senegal 5 1 50 1 4 61 Congo 13 9 26 8-56 Togo - 1 38-5 44 Burkina Faso - 5 38-1 44 Benin 8 5 27-2 42 Morocco 4 17 16-1 38 Burundi 2 12 16 3 1 34 Tunisia - 3 25 1-29 Gabon 2 6 16 - - 24 Libya 11 2 11 - - 24 Niger 1 1 19 - - 21 Gambia 5 2 10-2 19 Djibouti - 1 16-1 18 Chad 1 8 7 1-17 Comoros - 2 12 - - 14 Eritrea 6 6 2 - - 14 Guinea 3-9 - 1 13 Liberia - 3 10 - - 13 Mauritania 3 1 8 - - 12 Algeria 1 5 4 - - 10 Mali 1 1 8 - - 10 Other Africa 4 7 19 2-32 2,097 915 3,296 955 205 7,468 Africa 477,573 113,829 504,541 345,854 61,846 1,503,643 Africa % Distribution 31.8 7.6 33.6 23.0 4.1 100.0

Appendix 2 continued: Number of Tourists by Country of Residence and Purpose of Visit, 2016. Purpose of Entry Country of Residence VFR Holiday Business In Transit Other Europe United Kingdom 3,313 21,075 3,096 1,606 90 29,180 Germany 676 25,028 1,249 2,041 70 29,064 France 294 7,818 727 485 26 9,350 Netherlands 270 6,993 318 285 13 7,879 Switzerland 107 6,365 320 317 8 7,117 Spain 99 4,541 293 112 6 5,051 Italy 150 3,786 292 173 14 4,415 Belgium 137 3,136 629 196 23 4,121 Austria 46 2,019 100 136 1 2,302 Norway 122 1,532 80 61 3 1,798 Denmark 111 1,436 77 93 2 1,719 Ireland 159 1,153 123 89 4 1,528 Poland 56 1,224 74 59 4 1,417 Sweden 95 1,071 117 39 5 1,327 Portugal 117 826 197 60 5 1,205 Czech Republic 19 840 49 43 5 956 Russian Federation 60 691 108 63 1 923 Finland 38 462 73 38 2 613 Turkey 52 291 96 6 3 448 Hungary 19 369 34 10 2 434 Slovakia 6 275 27 13-321 Andorra 3 268 2 3 1 277 Greece 22 186 46 7 2 263 Bulgaria 21 112 46 28 1 208 Romania 8 155 31 9 1 204 Luxembourg 2 139 12 4-157 Slovenia 4 130 5 4 1 144 Serbia 22 55 33 1 1 112 Cyprus 28 55 15 4-102 Iceland 23 50 14 12 3 102 Ukraine 6 48 34 1-89 Croatia 21 51 8 4-84 Malta 8 70-4 1 83 Lithuania 2 68 4 3-77 Estonia 6 38 10 7-61 Latvia 3 33 9 1-46 British Indian Ocean Territory 2 33 6 4-45 Georgia 2 26 9 1-38 Monaco 1 24 2 1-28 Bosnia and Herzegovina 3 13 5-2 23 Liechtenstein - 18-4 - 22 Belarus 3 9 6 1-19 New Caledonia 1 11 - - - 12 Isle of Man 1 7 4 - - 12 Other Europe 19 43 16 2 2 82 6,157 92,573 8,396 6,030 302 113,458 Europe % Distribution 5.4 81.6 7.4 5.3 0.3 100.0 America United States 2,254 35,205 2,490 1,490 115 41,554 Canada 558 5,888 479 267 10 7,202 Barbados 106 2,058 140 134 6 2,444 United States Minor Outlying Islands 699 68 624 452 82 1,925 Brazil 38 851 93 40 2 1,024 TOURISM STATISTICS REPORT 2016 25.

Appendix 2 continued: Number of Tourists by Country of Residence and Purpose of Visit, 2016. Purpose of Entry Country of Residence VFR Holiday Business In Transit Other Argentina 14 228 34 9-285 Chile 6 105 7 8 2 128 Peru 6 84 10 2-102 Paraguay 14 46 30 9-99 Uruguay 1 62 7 1-71 Jamaica 8 39 14 5-66 Venezuela 1 50 6 1-58 Trinidad and Tobago 24 24 6 1-55 Colombia 5 40 6 1-52 Costa Rica - 50 1 1-52 Cuba 20 7 21 1-49 Bahamas 5 20 2 7-34 Guyana 15 13 3 1 1 33 Panama 1 16 1 - - 18 Bermuda 1 16 - - - 17 El Salvador - 14 - - - 14 Dominica 3 4 4 1-12 Belize 1 6 3 1-11 Other America 6 36 7 - - 49 3,796 45,508 4,031 2,444 220 55,999 America % Distribution 6.8 81.3 7.2 4.4 0.4 100.0 Oceania Australia 801 11,177 703 722 31 13,434 New Zealand 156 2,241 77 163 11 2,648 Solomon Islands 46 23 20 19 1 109 American Samoa 2 3 4 2-11 Other Oceania 6 9 3 4-22 1,011 13,453 807 910 43 16,224 Oceania % Distribution 6.2 82.9 5.0 5.6 0.3 100.0 Middle East Israel 59 933 595 40 4 1,631 United Arab Emirates 60 137 214 6-417 Bangladesh 43 3 237-1 284 Yemen 7 46 36 17 6 112 Lebanon 16 19 33-1 69 Saudi Arabia 6 19 7 - - 32 Qatar 11 13 3 1 1 29 Jordan - 7 13 - - 20 Oman 4 7 4 - - 15 Iran, Islamic Republic of 8 3 2 - - 13 Kuwait 4 6 1 - - 11 Other Middle East 2 2 6 - - 10 220 1,195 1,151 64 13 2,643 Middle East % Distribution 8.3 45.2 43.5 2.4 0.5 100.0 Asia Japan 88 3,727 374 59 12 4,260 India 1,194 329 1,978 11 7 3,519 Korea, Republic of 232 2,491 651 92 18 3,484 China 473 798 1,239 13 4 2,527 Singapore 17 468 101 5-591 Hong Kong 19 348 41 6-414 Malaysia 51 262 91 4 2 410 Sri Lanka 84 52 205 3-344 26. TOURISM STATISTICS REPORT 2016

Appendix 2 continued: Number of Tourists by Country of Residence and Purpose of Visit, 2016. Purpose of Entry Country of Residence VFR Holiday Business In Transit Other Pakistan 83 5 222 5 1 316 Thailand 15 131 64-1 211 Taiwan, Province of China 11 148 12 7-178 Philippines 23 132 15 - - 170 Korea, Democratic People s Republic of 6 40 14 8-68 Afghanistan 15 7 30 9 4 65 Myanmar 22 10 5 16-53 Indonesia 5 30 14 1-50 Macao 5 12 3 4 2 26 Viet Nam 4 10 9 - - 23 Kazakhstan 2 10 3 - - 15 Azerbaijan 2 7 3 2-14 Cambodia 2 6 4 - - 12 Other Asia 10 16 14 1 2 43 2,363 9,039 5,092 246 53 16,793 Asia % Distribution 14.1 53.8 30.3 1.5 0.3 100.0 Not Known 1,257 720 79 888 530 3,474 Grand 492,377 276,317 524,097 356,436 63,007 1,712,234 Overall % Distrubtion 28.8 16.1 30.6 20.8 3.7 100.0 TOURISM STATISTICS REPORT 2016 27.

Appendix 3: Arrivals by Nationality and Gender, 2016. Sex Nationality Male Female % Distribution SADC Zimbabwe 517,364 356,805 874,169 36.4 South Africa 529,633 229,931 759,564 31.6 Zambia 152,018 68,631 220,649 9.2 Namibia 126,133 60,911 187,044 7.8 Lesotho 6,978 11,795 18,773 0.8 Malawi 13,444 3,658 17,102 0.7 Swaziland 9,120 2,783 11,903 0.5 United Republic of Tanzania 5,047 1,195 6,242 0.3 Mozambique 4,625 1,298 5,923 0.2 Democratic Republic of the Congo 1,208 638 1,846 0.1 Mauritius 1,154 509 1,663 0.1 Angola 1,053 365 1,418 0.1 Seychelles 149 241 390 0 Madagascar 77 99 176 0 1,368,003 738,859 2,106,862 87.7 Rest of Africa Kenya 4,642 2,209 6,851 0.3 Uganda 1,956 733 2,689 0.1 Nigeria 1,534 507 2,041 0.1 Ghana 598 326 924 0 Ethiopia 276 200 476 0 Cameroon 173 43 216 0 Sierra Leone 119 39 158 0 Egypt 109 39 148 0 Rwanda 86 55 141 0 Congo 104 28 132 0 Libya 72 31 103 0 Sudan 60 21 81 0 Côte d Ivoire 66 14 80 0 Togo 61 10 71 0 Senegal 55 15 70 0 Benin 52 17 69 0 Morocco 35 22 57 0 Burkina Faso 41 12 53 0 Eritrea 20 13 33 0 Burundi 28 4 32 0 Guinea 27 5 32 0 Tunisia 22 7 29 0 Gambia 21 5 26 0 Gabon 13 10 23 0 Chad 15 6 21 0 Djibouti 15 6 21 0 Niger 18 3 21 0 Liberia 13 7 20 0 Mali 13 4 17 0 Comoros 8 8 16 0 Algeria 7 6 13 0 Somalia 9 1 10 0 Equatorial Guinea 9-9 0 Central African Republic 7 1 8 0 Cape Verde 2 4 6 0 Mauritania 4-4 0 28. TOURISM STATISTICS REPORT 2016

Appendix 3 continued: Arrivals by Nationality and Gender, 2016. Sex Nationality Male Female % Distribution Reunion - 3 3 0 Guinea-Bissau 1 1 2 0 Sao Tome and Principe 2-2 0 South Sudan 1 1 2 0 10,294 4,416 14,710 0.6 Europe United Kingdom 23,688 18,846 42,534 1.8 Germany 17,883 17,405 35,288 1.5 France 5,974 5,373 11,347 0.5 Netherlands 4,614 4,499 9,113 0.4 Switzerland 3,719 4,094 7,813 0.3 Spain 2,791 2,877 5,668 0.2 Italy 2,927 2,492 5,419 0.2 Belgium 2,842 2,170 5,012 0.2 Austria 1,524 1,264 2,788 0.1 Ireland 1,293 1,171 2,464 0.1 Denmark 1,108 1,017 2,125 0.1 Portugal 1,297 821 2,118 0.1 Norway 806 1,231 2,037 0.1 Poland 891 778 1,669 0.1 Sweden 826 794 1,620 0.1 Russian Federation 640 539 1,179 0 Czech Republic 590 463 1,053 0 Finland 320 424 744 0 Turkey 340 217 557 0 Hungary 259 250 509 0 Greece 301 188 489 0 Serbia 295 189 484 0 British Indian Ocean Territory 265 172 437 0 Bulgaria 200 206 406 0 Slovakia 198 177 375 0 Ukraine 156 135 291 0 Romania 143 101 244 0 Cyprus 123 83 206 0 Slovenia 73 92 165 0 Croatia 73 88 161 0 Luxembourg 58 88 146 0 Lithuania 50 47 97 0 Malta 36 55 91 0 Estonia 36 38 74 0 Latvia 32 17 49 0 Iceland 14 34 48 0 Montenegro 30 16 46 0 Sint Maarten (Dutch part) 11 14 25 0 Liechtenstein 8 14 22 0 Georgia 9 8 17 0 Bosnia and Herzegovina 9 7 16 0 Monaco 5 10 15 0 Macedonia, the Former Yugoslav Republic of 1 9 10 0 Andorra 2 5 7 0 Albania 4 3 7 0 Belarus 5 1 6 0 Falkland Islands (Malvinas) - 6 6 0 TOURISM STATISTICS REPORT 2016 29.

Appendix 3 continued: Arrivals by Nationality and Gender, 2016. Sex Nationality Male Female % Distribution Saint Lucia 4 1 5 0 Moldova, Republic of - 4 4 0 French Polynesia - 2 2 0 Holy See (Vatican City State) 2-2 0 Saint Kitts and Nevis 2-2 0 Saint Vincent and the Grenadines 1 1 2 0 South Georgia and the South Sandwich Islands 1-1 0 Greenland 1-1 0 Martinique - 1 1 0 Bouvet Island 1-1 0 British Virgin Islands - 1 1 0 76,481 68,538 145,019 6 America United States 22,468 26,485 48,953 2 Canada 4,141 4,372 8,513 0.4 Barbados 1,592 1,395 2,987 0.1 Brazil 721 529 1,250 0.1 Mexico 334 316 650 0 Paraguay 233 147 380 0 Argentina 214 157 371 0 Cuba 153 112 265 0 United States Minor Outlying Islands 138 95 233 0 Peru 74 78 152 0 Chile 91 56 147 0 Jamaica 71 47 118 0 Guyana 72 25 97 0 Trinidad and Tobago 51 45 96 0 Venezuela 30 42 72 0 Uruguay 36 34 70 0 Colombia 34 32 66 0 Costa Rica 28 23 51 0 El Salvador 9 11 20 0 Belize 6 11 17 0 Ecuador 9 7 16 0 Bahamas 12 4 16 0 Antigua and Barbuda 13 2 15 0 Guatemala 10 5 15 0 Dominican Republic 5 9 14 0 Grenada 6 7 13 0 Panama 1 4 5 0 Dominica 4-4 0 Suriname 2 1 3 0 Nicaragua - 1 1 0 Bolivia 1-1 0 30,559 34,052 64,611 2.7 Oceania Australia 7,348 8,142 15,490 0.6 New Zealand 1,692 1,631 3,323 0.1 American Samoa 4-4 0 Fiji 2 2 4 0 Papua New Guinea 3-3 0 Samoa 3-3 0 Vanuatu 1-1 0 30. TOURISM STATISTICS REPORT 2016

Appendix 3 continued: Arrivals by Nationality and Gender, 2016. Sex Nationality Male Female % Distribution Norfolk Island 1-1 0 Solomon Islands 1-1 0 9,055 9,775 18,830 0.8 Middle East Israel 1,565 759 2,324 0.1 Bangladesh 772 406 1,178 0 Lebanon 154 39 193 0 Jordan 49 9 58 0 Iran, Islamic Republic of 25 13 38 0 Saudi Arabia 23 3 26 0 Iraq 14 10 24 0 United Arab Emirates 12 7 19 0 Oman 10 7 17 0 Qatar 7 7 14 0 Kuwait 8 1 9 0 Yemen 3 2 5 0 Bahrain 3-3 0 Syrian Arab Republic 1-1 0 2,646 1,263 3,909 0.2 Asia India 12,974 6,323 19,297 0.8 China 4,986 2,461 7,447 0.3 Japan 2,410 2,486 4,896 0.2 Korea, Republic of 2,891 1,678 4,569 0.2 Pakistan 1,515 801 2,316 0.1 Sri Lanka 1,182 827 2,009 0.1 Singapore 353 295 648 0 Malaysia 248 255 503 0 Philippines 236 228 464 0 Taiwan, Province of China 126 115 241 0 Thailand 132 91 223 0 Indonesia 56 39 95 0 Hong Kong 55 36 91 0 Korea, Democratic People s Republic of 44 42 86 0 Viet Nam 22 15 37 0 Afghanistan 8 6 14 0 Kazakhstan 1 10 11 0 Macao 9 1 10 0 Nepal 7 3 10 0 Maldives 9-9 0 Azerbaijan 5 3 8 0 Uzbekistan 5 2 7 0 Kyrgyzstan 2 3 5 0 Cambodia 2 2 4 0 Mongolia 3 1 4 0 Myanmar 2 1 3 0 Brunei Darussalam 2 1 3 0 Honduras - 2 2 0 Lao People s Democratic Republic 1 1 2 0 Timor-Leste 1 1 2 0 Bhutan 2-2 0 Armenia 1-1 0 Antarctica 1-1 0 27,291 15,729 43,020 1.8 Not Known 3,062 1,763 4,825 0.2 Grand 1,527,391 874,395 2,401,786 100 TOURISM STATISTICS REPORT 2016 31.

Appendix 4: Arrivals by Country of Residence and Gender, 2016. Country of Residence 32. TOURISM STATISTICS REPORT 2016 Male SEX Female % Distribution SADC Zimbabwe 431,298 324,444 755,742 31.5 South Africa 527,925 212,877 740,802 30.8 Zambia 147,932 66,095 214,027 8.9 Botswana 134,446 76,446 210,892 8.8 Namibia 128,627 62,027 190,654 7.9 Lesotho 6,115 10,732 16,847 0.7 Malawi 10,157 2,397 12,554 0.5 Swaziland 8,177 2,450 10,627 0.4 United Republic of Tanzania 4,100 726 4,826 0.2 Mozambique 3,600 1,051 4,651 0.2 Angola 878 301 1,179 0.0 Mauritius 542 241 783 0.0 Democratic Republic of the Congo 440 247 687 0.0 Seychelles 102 175 277 0.0 Madagascar 77 46 123 0.0 1,404,416 760,255 2,164,671 90.1 Rest of Africa Kenya 3,107 1,260 4,367 0.2 Uganda 1,274 519 1,793 0.1 Nigeria 463 167 630 0.0 Somalia 236 96 332 0.0 Ghana 221 105 326 0.0 Ethiopia 155 90 245 0.0 Cameroon 106 32 138 0.0 Rwanda 74 47 121 0.0 Sierra Leone 84 32 116 0.0 Côte d Ivoire 74 20 94 0.0 Sudan 61 25 86 0.0 Egypt 54 21 75 0.0 Senegal 57 14 71 0.0 Congo 50 17 67 0.0 Togo 44 9 53 0.0 Burkina Faso 39 12 51 0.0 Benin 37 9 46 0.0 Morocco 30 14 44 0.0 Burundi 32 7 39 0.0 Tunisia 28 4 32 0.0 Libya 21 7 28 0.0 Gabon 14 13 27 0.0 Gambia 18 5 23 0.0 Niger 18 4 22 0.0 Chad 15 6 21 0.0 Djibouti 15 6 21 0.0 Guinea 13 3 16 0.0 Comoros 7 8 15 0.0 Eritrea 8 6 14 0.0 Liberia 11 3 14 0.0 Algeria 6 7 13 0.0 Mauritania 10 2 12 0.0 Mali 7 3 10 0.0 Equatorial Guinea 9-9 0.0 Reunion 4 4 8 0.0 Central African Republic 5 2 7 0.0

Appendix 4 continued: Arrivals by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution Western Sahara 4 2 6 0.0 Cape Verde 2 3 5 0.0 Sao Tome and Principe 3-3 0.0 6,416 2,584 9,000 0.4 Europe Germany 16,378 16,209 32,587 1.4 United Kingdom 16,797 14,734 31,531 1.3 France 5,304 4,971 10,275 0.4 Netherlands 4,281 4,367 8,648 0.4 Switzerland 3,762 4,068 7,830 0.3 Spain 2,621 2,733 5,354 0.2 Italy 2,507 2,218 4,725 0.2 Belgium 2,493 1,999 4,492 0.2 Austria 1,310 1,214 2,524 0.1 Norway 741 1,190 1,931 0.1 Denmark 938 918 1,856 0.1 Ireland 839 798 1,637 0.1 Poland 812 719 1,531 0.1 Sweden 717 709 1,426 0.1 Portugal 755 562 1,317 0.1 Czech Republic 589 456 1,045 0.0 Russian Federation 564 468 1,032 0.0 Finland 296 370 666 0.0 Turkey 264 203 467 0.0 Hungary 230 224 454 0.0 Slovakia 183 162 345 0.0 Greece 164 121 285 0.0 Andorra 136 145 281 0.0 Bulgaria 126 109 235 0.0 Romania 119 91 210 0.0 Luxembourg 67 94 161 0.0 Slovenia 68 81 149 0.0 Serbia 76 44 120 0.0 Iceland 50 63 113 0.0 Cyprus 58 49 107 0.0 Croatia 48 44 92 0.0 Lithuania 47 43 90 0.0 Ukraine 44 46 90 0.0 Malta 37 49 86 0.0 Estonia 39 33 72 0.0 British Indian Ocean Territory 42 17 59 0.0 Latvia 31 15 46 0.0 Georgia 24 15 39 0.0 Bosnia and Herzegovina 25 9 34 0.0 Monaco 16 15 31 0.0 Liechtenstein 8 14 22 0.0 Belarus 14 6 20 0.0 New Caledonia 3 9 12 0.0 Isle of Man 9 3 12 0.0 French Polynesia 6 5 11 0.0 South Georgia and the South Sandwich Islands 7 3 10 0.0 Falkland Islands (Malvinas) 2 5 7 0.0 Moldova, Republic of - 5 5 0.0 Montenegro 2 3 5 0.0 TOURISM STATISTICS REPORT 2016 33.

Appendix 4 continued: Arrivals by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution Sint Maarten (Dutch part) 5-5 0.0 Saint Lucia 4 1 5 0.0 Albania 2 3 5 0.0 Macedonia, the Former Yugoslav Republic of 1 4 5 0.0 Cayman Islands 2 1 3 0.0 Mayotte 2 1 3 0.0 Pitcairn 2 1 3 0.0 Bouvet Island 2 1 3 0.0 Guernsey - 3 3 0.0 Wallis and Futuna 3-3 0.0 British Virgin Islands 1 2 3 0.0 Gibraltar 1 1 2 0.0 Saint Helena 1 1 2 0.0 Saint Kitts and Nevis 2-2 0.0 Saint Vincent and the Grenadines 1 1 2 0.0 French Guiana 1-1 0.0 Greenland 1-1 0.0 Martinique - 1 1 0.0 Saint Pierre and Miquelon 1-1 0.0 63,681 60,449 124,130 5.2 America United States 20,272 24,318 44,590 1.9 Canada 3,592 4,058 7,650 0.3 Barbados 1,367 1,245 2,612 0.1 United States Minor Outlying Islands 1,572 952 2,524 0.1 Brazil 641 469 1,110 0.0 Mexico 353 320 673 0.0 Argentina 164 129 293 0.0 Chile 83 53 136 0.0 Paraguay 68 48 116 0.0 Peru 55 55 110 0.0 Cuba 46 33 79 0.0 Uruguay 34 42 76 0.0 Jamaica 37 33 70 0.0 Venezuela 27 39 66 0.0 Trinidad and Tobago 30 27 57 0.0 Costa Rica 30 24 54 0.0 Colombia 25 28 53 0.0 Bahamas 31 10 41 0.0 Guyana 20 15 35 0.0 Bermuda 7 12 19 0.0 Panama 7 11 18 0.0 El Salvador 10 7 17 0.0 Belize 7 9 16 0.0 Dominica 8 4 12 0.0 Guatemala 5 4 9 0.0 Ecuador 5 3 8 0.0 Bolivia 3 4 7 0.0 Antigua and Barbuda 3 3 6 0.0 Dominican Republic 2 3 5 0.0 Grenada 3 1 4 0.0 Haiti 2 2 4 0.0 Aruba 3 1 4 0.0 34. TOURISM STATISTICS REPORT 2016

Appendix 4 continued: Arrivals by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution Nicaragua 1 1 2 0.0 Puerto Rico 1-1 0.0 Anguilla - 1 1 0.0 28,514 31,964 60,478 2.5 Oceanina Australia 6,686 7,810 14,496 0.6 New Zealand 1,403 1,452 2,855 0.1 Solomon Islands 104 34 138 0.0 American Samoa 8 4 12 0.0 Vanuatu 5 2 7 0.0 Samoa 5-5 0.0 Fiji 2 2 4 0.0 Nauru 1 1 2 0.0 Papua New Guinea 2-2 0.0 Cook Islands - 1 1 0.0 Niue - 1 1 0.0 Norfolk Island 1-1 0.0 Tuvalu 1-1 0.0 8,218 9,307 17,525 0.7 Middle East Israel 1,162 550 1,712 0.1 United Arab Emirates 321 114 435 0.0 Bangladesh 208 99 307 0.0 Yemen 96 42 138 0.0 Lebanon 43 33 76 0.0 Jordan 21 22 43 0.0 Saudi Arabia 27 7 34 0.0 Qatar 18 15 33 0.0 Oman 8 8 16 0.0 Iran, Islamic Republic of 8 6 14 0.0 Kuwait 9 2 11 0.0 Bahrain 6-6 0.0 Iraq 3 1 4 0.0 Syrian Arab Republic 1-1 0.0 1,931 899 2,830 0.1 Alsia India 2,865 1,041 3,906 0.2 Japan 2,086 2,284 4,370 0.2 Korea, Republic of 2,265 1,436 3,701 0.2 China 1,749 1,004 2,753 0.1 Singapore 322 292 614 0.0 Malaysia 234 199 433 0.0 Hong Kong 217 211 428 0.0 Sri Lanka 214 156 370 0.0 Pakistan 226 122 348 0.0 Thailand 143 80 223 0.0 Taiwan, Province of China 102 87 189 0.0 Philippines 78 104 182 0.0 Myanmar 68 23 91 0.0 Korea, Democratic People s Republic of 47 34 81 0.0 Afghanistan 47 29 76 0.0 Indonesia 26 32 58 0.0 Macao 26 10 36 0.0 Viet Nam 15 10 25 0.0 TOURISM STATISTICS REPORT 2016 35.

Appendix 4 continued: Arrivals by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution Azerbaijan 9 6 15 0.0 Kazakhstan 3 12 15 0.0 Cambodia 9 4 13 0.0 Maldives 8-8 0.0 Timor-Leste 5 3 8 0.0 Nepal - 7 7 0.0 Uzbekistan 4 2 6 0.0 Lao People s Democratic Republic 2 2 4 0.0 Kyrgyzstan 2 1 3 0.0 Mongolia 3-3 0.0 Honduras - 2 2 0.0 Armenia 2-2 0.0 Bhutan 2-2 0.0 Brunei Darussalam 2-2 0.0 Turkmenistan - 1 1 0.0 Antarctica 1-1 0.0 10,782 7,194 17,976 0.7 Not Known 3,433 1,743 5,176 0.2 Grand 1,527,391 874,395 2,401,786 100.0 36. TOURISM STATISTICS REPORT 2016

Appendix 5: Arrivals by Nationality and Purpose of Entry, 2016. Nationality Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives SADC Zimbabwe 77,531 2,133 1,846 584 222,920 13,712 234,450 250,624 2,767 7,163 59,240 1,199 874,169 South Africa 63,406 5,930 2,203 3,400 203,485 81,371 166,550 192,393 2,806 4,554 23,902 9,564 759,564 Zambia 6,915 222 72 77 16,400 2,186 69,399 106,548 171 108 18,540 11 220,649 Namibia 1,527 309 892 591 19,672 10,047 9,420 124,861 1,268 1,012 17,228 217 187,044 Lesotho 1,635 116 35 46 5,054 1,406 6,658 556 156 243 2,857 11 18,773 Malawi 2,992 104 24 8 3,036 299 2,730 7,413 54 45 393 4 17,102 Swaziland 737 118 14 27 1,975 808 5,035 2,298 66 117 698 10 11,903 United Republic of Tanzania 1,142 58 5 3 937 223 555 3,144 55 7 112 1 6,242 Mozambique 755 26 9 14 1,053 213 1,879 1,206 97 57 608 6 5,923 Democratic Republic of the Congo Holiday/Tourist Business 1,054 33 1 1 179 25 215 296 31 2 8 1 1,846 Mauritius 831 20 1 5 145 191 408 20 19 4 19-1,663 Angola 193 23 1 4 192 145 309 421 67 8 55-1,418 Seychelles 105 8 - - 42 23 148 2 16 18 27 1 390 Madagascar 50 4 - - 9 11 84-5 - 13-176 158,873 9,104 5,103 4,760 475,099 110,660 497,840 689,782 7,578 13,338 123,700 11,025 2,106,862 Rest of Africa Kenya 2,163 51 4 14 1,108 580 1,275 1,426 39 21 168 2 6,851 Uganda 615 23 3 8 740 101 545 491 17 7 138 1 2,689 Nigeria 1,345 39-8 147 29 404 5 33 13 18-2,041 Ghana 548 18 - - 90 22 208 9 8 4 17-924 Ethiopia 270 10-4 51 7 126 1-5 2-476 Cameroon 44 - - 2 31 10 90 5 5 2 27-216 Sierra Leone 47 2 - - 46 8 29 8 4 4 10-158 Egypt 66 6 - - 5 15 44 2 5 1 4-148 Rwanda 26 - - - 5 6 64 29 1-10 - 141 Congo 35 1 - - 13 10 45 20 6 1 1-132 Libya 67-1 1 11 2 14-7 - - - 103 Sudan 19 - - - 24 11 20-6 - 1-81 Côte d Ivoire 23 2-1 12 4 32 1 3-2 - 80 Togo 17 2 - - - 2 37 - - 2 11-71 Senegal 12 2 - - - - 42 1 3 1 9-70 Benin 15 - - 1 10 6 29-3 2 3-69 Morocco 20 - - 1 3 10 19-2 - 2-57 Burkina Faso 1 - - 1-3 41-1 5 1-53 Eritrea 13 - - - 9 5 5 - - - 1-33 Burundi 7-1 - 3 2 10 6-1 2-32 Guinea 18 - - - 3 1 7-2 - 1-32 Tunisia 1 - - - - 2 24 1 - - 1-29 Gambia 1 - - - 7-13 2 1-2 - 26 Gabon 4 - - - 2 3 12-2 - - - 23 Chad - 1 - - 2 8 7 1 1 - - 1 21 Djibouti - - - - - 1 16 - - 1 3-21 In Transit Diplomat Student Other Not Stated TOURISM STATISTICS REPORT 2016 37.

Appendix 5 continued: Arrivals by Nationality and Purpose of Entry, 2016. Nationality Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives Niger 1 - - - - 1 18-1 - - - 21 Liberia 10 - - - - 2 8 - - - - - 20 Mali 2 - - 1 1 1 11-1 - - - 17 Comoros - - - - - 3 12 - - - 1-16 Algeria 2 - - - - 4 5-2 - - - 13 Somalia 2 - - - 1-1 6 - - - - 10 Equatorial Guinea - - - - 1-8 - - - - - 9 Central African Republic Holiday/Tourist Business - - - - 1-5 2 - - - - 8 Cape Verde - - - - - 1 4-1 - - - 6 Mauritania - - - - - 1 2-1 - - - 4 Reunion - - - 2 - - - 1 - - - - 3 Guinea-Bissau - - - - - - 2 - - - - - 2 Sao Tome and Principe - - - - - - 2 - - - - - 2 South Sudan 1 - - - - 1 - - - - - - 2 5,395 157 9 44 2,326 862 3,236 2,017 155 70 435 4 14,710 Europe United Kingdom 7,906 239 30 379 3,815 21,910 4,064 3,748 82 75 227 59 42,534 Germany 1,341 82 55 1,051 751 25,669 1,516 4,366 157 39 149 112 35,288 France 555 19 5 294 342 8,029 881 1,064 55 13 54 36 11,347 Netherlands 282 24 18 328 301 7,073 343 631 42 10 22 39 9,113 Switzerland 143 14 8 245 116 6,257 260 691 24 8 11 36 7,813 Spain 154 9 11 150 107 4,622 348 233 11 3 10 10 5,668 Italy 341 14 2 100 189 3,936 393 394 12 7 27 4 5,419 Belgium 303 23 2 137 148 3,210 696 424 23 6 34 6 5,012 Austria 117 5 1 67 57 2,109 121 292 11 1 4 3 2,788 Ireland 517 18 2 13 208 1,244 220 226 2 3 10 1 2,464 Denmark 160 9-51 124 1,487 113 152 11 5 9 4 2,125 Portugal 360 13 8 17 188 936 345 213 6 4 25 3 2,118 Norway 76 6 1 36 121 1,537 88 137 7 10 9 9 2,037 Poland 64 - - 33 75 1,251 83 127 5 1 20 10 1,669 Sweden 99 5 1 47 115 1,115 138 66 11 5 15 3 1,620 Russian Federation 97 6-11 50 707 119 139 44-4 2 1,179 Czech Republic 11 1 1 42 21 834 48 80 2-6 7 1,053 Finland 60 4 1 6 44 476 74 65 1 4 7 2 744 Turkey 63 1-5 55 294 105 14 14 1 5-557 Hungary 33 1 2 9 22 378 39 17 3 1 4-509 Greece 134 3 - - 32 203 69 22 21-4 1 489 Serbia 346 6 1 3 26 55 39 3 2-2 1 484 British Indian Ocean Territory 287 1 2 7 7 63 41 12 4 5 2 6 437 Bulgaria 132 4-5 27 126 54 52 3-3 - 406 Slovakia 15 - - 6 7 279 35 31 1 1 - - 375 Ukraine 61 - - 2 11 100 97 7 4 5-4 291 Romania 16 - - - 7 162 43 15 - - 1-244 Cyprus 80 - - 1 30 59 19 16-1 - - 206 Slovenia 2 - - 4 3 141 6 9 - - - - 165 Croatia 57 2-3 29 51 11 7 1 - - - 161 In Transit Diplomat Student Other Not Stated 38. TOURISM STATISTICS REPORT 2016

Appendix 5 continued: Arrivals by Nationality and Purpose of Entry, 2016. Nationality Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives Luxembourg - - - - - 128 8 8 1 - - 1 146 Lithuania - - - 5 3 73 5 9 2 - - - 97 Malta 6 - - - 7 69 2 5 - - 2-91 Estonia 1 - - - 5 37 11 20 - - - - 74 Latvia - - - - 3 34 11 1 - - - - 49 Iceland 1 - - 1-36 1 7 - - 2-48 Montenegro 41 1 - - 4 - - - - - - - 46 Sint Maarten (Dutch part) Holiday/Tourist Business - - - - 1 16 8 - - - - - 25 Liechtenstein - - - - - 18-4 - - - - 22 Georgia 9 - - - - 5 3 - - - - - 17 Bosnia and Herzegovina - - - - 1 9 3 3 - - - - 16 Monaco - - - 1-14 - - - - - - 15 Macedonia, the Former Yugoslav Republic of 4 - - - - 1 5 - - - - - 10 Albania - - 1-1 1 4 - - - - - 7 Andorra - - - - 1 3-2 - - 1-7 Belarus - - - - 2 2 2 - - - - - 6 Falkland Islands (Malvinas) - - - - - 4-1 - - 1-6 Saint Lucia - - - - 1 2 2 - - - - - 5 Moldova, Republic of - - - 1-3 - - - - - - 4 French Polynesia - - - - 1 - - - 1 - - - 2 Holy See (Vatican City State) Saint Kitts and Nevis Saint Vincent and the Grenadines - - - - - - 2 - - - - - 2 - - - - - 1 1 - - - - - 2 - - - - 1 1 - - - - - - 2 Bouvet Island - - - - - - 1 - - - - - 1 British Virgin Islands - - - - - 1 - - - - - - 1 Greenland - 1 - - - - - - - - - - 1 Martinique - - - - - 1 - - - - - - 1 South Georgia and the South Sandwich Islands - - - - - 1 - - - - - - 1 13,874 511 152 3,060 7,059 94,773 10,477 13,313 563 208 670 359 145,019 America United States 3,369 141 52 635 2,376 35,505 2,661 3,121 333 395 272 93 48,953 Canada 632 13 2 96 595 5,968 568 568 13 12 36 10 8,513 Barbados 215 6-39 127 2,130 180 264 10 1 15-2,987 Brazil 73 3-15 40 872 118 102 13 4 5 5 1,250 Mexico 10 1 1 9 11 538 49 21 4-4 2 650 Paraguay 60 3 - - 21 54 170 9 54 2 6 1 380 Argentina 73 - - 3 13 226 39 16 1 - - - 371 Cuba 166 5-13 21 7 32 4 14-3 - 265 United States Minor Outlying Islands 22 - - - 20 32 2 5 - - 152-233 Peru 29 1 - - 10 87 14 8 - - 3-152 In Transit Diplomat Student Other Not Stated TOURISM STATISTICS REPORT 2016 39.

Appendix 5 continued: Arrivals by Nationality and Purpose of Entry, 2016. Nationality Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives Chile 1 - - 3 6 108 12 13 2-2 - 147 Jamaica 52 2 - - 12 31 13 8 - - - - 118 Guyana 54 - - - 17 15 4 5 1-1 - 97 Trinidad and Tobago Holiday/Tourist Business 25 1-1 25 28 14 2 - - - - 96 Venezuela - - - 2 1 53 8 5 3 - - - 72 Uruguay - - 1 1-55 9 2 2 - - - 70 Colombia 3-1 1 6 41 12 1 1 - - - 66 Costa Rica - - - - 1 47-3 - - - - 51 El Salvador 3 - - - - 14 - - 1 - - 2 20 Belize 2-1 2 2 3 1 3 1 1 1-17 Bahamas 1-2 - 2 10-1 - - - - 16 Ecuador 2 - - - 1 9 1-3 - - - 16 Antigua and Barbuda 10 - - - 1 2 2 - - - - - 15 Guatemala - - - - 1 7 7 - - - - - 15 Dominican Republic 4 - - 1-9 - - - - - - 14 Grenada 3 - - 1 6 3 - - - - - - 13 Panama - - - - - 5 - - - - - - 5 Dominica 1 - - - 1-2 - - - - - 4 Suriname 1 - - - 1 - - - 1 - - - 3 Bolivia - - - - 1 - - - - - - - 1 Nicaragua - - - - - 1 - - - - - - 1 4,811 176 60 822 3,318 45,860 3,918 4,161 457 415 500 113 64,611 Oceania Australia 782 31 10 212 775 11,231 828 1,486 24 32 57 22 15,490 New Zealand 297 8-39 187 2,311 119 333 2 7 17 3 3,323 American Samoa - - - - 1 1 2 - - - - - 4 Fiji 1 - - - 2 1 - - - - - - 4 Papua New Guinea - - - - - 2 1 - - - - - 3 Samoa - - - - - - 3 - - - - - 3 Norfolk Island - - - - - 1 - - - - - - 1 Solomon Islands - - - - - - 1 - - - - - 1 Vanuatu - - - - - - 1 - - - - - 1 1,080 39 10 251 965 13,547 955 1,819 26 39 74 25 18,830 Middle East Israel 289 10-21 64 1,230 600 91 10 1 6 2 2,324 Bangladesh 821 15 21 4 47 14 243 2 7 1 1 2 1,178 Lebanon 152 2 1-8 14 13-1 - 2-193 Jordan 32 2 - - - 2 20 - - 2 - - 58 Iran, Islamic Republic of 18 - - - 10 6 4 - - - - - 38 Saudi Arabia - - - - 3 15 7-1 - - - 26 Iraq 18 1 - - 3-2 - - - - - 24 United Arab Emirates - - - 1 3 11 4 - - - - - 19 Oman - - - - 3 7 6 - - - - 1 17 Qatar - - - - - 8 1 5 - - - - 14 Kuwait - - - - 1 6 2 - - - - - 9 In Transit Diplomat Student Other Not Stated 40. TOURISM STATISTICS REPORT 2016

Appendix 5 continued: Arrivals by Nationality and Purpose of Entry, 2016. Nationality Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives Yemen 2 - - - - 1 2 - - - - - 5 Bahrain - - - - 1-1 1 - - - - 3 Syrian Arab Republic Holiday/Tourist Business - - - - - - 1 - - - - - 1 1,332 30 22 26 143 1,314 906 99 19 4 9 5 3,909 Asia India 14,602 402 9 114 1,303 445 2,333 31 20 12 26-19,297 China 4,295 161 3 70 478 1,008 1,331 31 35 14 12 9 7,447 Japan 359 7 2 26 102 3,783 444 115 21 15 18 4 4,896 Korea, Republic of 621 15 1 86 283 2,561 724 219 24 2 33-4,569 Pakistan 1,894 45 2 2 82 29 243 10 3 3 1 2 2,316 Sri Lanka 1,587 31 1 11 99 59 214 2 1 3-1 2,009 Singapore 80 5 1 6 15 433 90 12 3-1 2 648 Malaysia 68 2-5 50 267 89 17 1-4 - 503 Philippines 271 12-4 26 130 17 1 2 - - 1 464 Taiwan, Province of China 78 1 - - 8 134 9 11 - - - - 241 Thailand 29 1-2 10 118 53 1 3-6 - 223 Indonesia 13 - - 1 8 33 14 2 24 - - - 95 Hong Kong - - - 1 3 64 18 4 - - - 1 91 Korea, Democratic People s Republic of 9 1 1 3 3 34 14 21 - - - - 86 Viet Nam 17 - - - 4 8 7 - - 1 - - 37 Afghanistan 2 - - - 1 3 6 1 - - - 1 14 Kazakhstan - - - 1 1 6 2-1 - - - 11 Macao - - - - - 6-2 - - 2-10 Nepal 7 - - - 2 1 - - - - - - 10 Maldives - 1 - - 1-5 - - - 2-9 Azerbaijan 1 - - - 3 2 2 - - - - - 8 Uzbekistan 1 - - - 1 2-3 - - - - 7 Kyrgyzstan - - - - - 1 4 - - - - - 5 Cambodia 2 - - - - - 2 - - - - - 4 Mongolia 1 - - - - - 3 - - - - - 4 Brunei Darussalam 1 - - - 1 1 - - - - - - 3 Myanmar - - - - 1-1 1 - - - - 3 Bhutan - - - - - - 2 - - - - - 2 Honduras - - - - 1 1 - - - - - - 2 Lao People s Democratic Republic - - - - - - 1 - - - 1-2 Timor-Leste - - - - - 1 - - - - 1-2 Armenia - - - - - 1 - - - - - - 1 Antarctica - - - - - - - 1 - - - - 1 23,938 684 20 332 2,486 9,131 5,628 485 138 50 107 21 43,020 Not Known 685 21 9 14 981 170 1,137 1,196 68 15 519 10 4,825 Grand 209,988 10,722 5,385 9,309 492,377 276,317 524,097 712,872 9,004 14,139 126,014 11,562 2,401,786 In Transit Diplomat Student Other Not Stated TOURISM STATISTICS REPORT 2016 41.

Appendix 6: arrivals by Country of Residence and Purpose of Entry, 2016. Country of Residence Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives SADC Zimbabwe - 3,108 1,405 465 218,843 12,974 223,466 227,758 2,662 5,892 58,227 942 755,742 South Africa - 5,808 2,620 3,351 208,553 84,048 181,607 211,842 2,976 5,692 24,525 9,780 740,802 Zambia - 167 77 74 16,254 2,159 69,642 106,918 153 102 18,473 8 214,027 Botswana 209,988 - - 318 - - - - 434 152 - - 210,892 Namibia - 292 938 594 19,971 10,445 9,790 128,537 1,330 1,137 17,400 220 190,654 Lesotho - 89 31 42 4,964 1,391 6,593 573 126 207 2,826 5 16,847 Malawi - 105 19 8 2,571 242 2,223 6,992 37 35 320 2 12,554 Swaziland - 102 17 26 1,990 809 4,678 2,118 54 87 739 7 10,627 Holiday/Tourist Business In Transit Diplomat Student Other Not Known United Republic of Tanzania - 24 5 1 847 220 499 3,081 31 8 109 1 4,826 Mozambique - 15 7 16 972 214 1,641 1,081 77 52 572 4 4,651 Angola - 20 1 6 170 174 302 401 43 8 53 1 1,179 Mauritius - 5 1 5 131 186 396 20 19 3 17-783 Democratic Republic of the Congo - 9 1 3 158 18 175 289 26-8 - 687 Seychelles - 6 - - 43 23 145 3 12 17 27 1 277 Madagascar - 1 - - 9 11 88 1 - - 13-123 209,988 9,751 5,122 4,909 475,476 112,914 501,245 689,614 7,980 13,392 123,309 10,971 2,164,671 Rest of Africa Kenya - 28 2 13 943 550 1,262 1,357 34 19 159-4,367 Uganda - 10-7 609 85 499 442 10 5 126-1,793 Nigeria - 10-9 140 34 376 8 24 9 18 2 630 Somalia - - - 2 84 35 143 49-2 17-332 Ghana - 6-1 68 21 199 8 5 4 14-326 Ethiopia - 4-4 60 10 152 4 3 4 4-245 Cameroon - - - 2 25 11 67 4 3 2 24-138 Rwanda - - 1-6 7 69 27 2-9 - 121 Sierra Leone - 1-1 43 12 25 18 2 4 10-116 Côte d Ivoire - 1-1 14 14 51 6 5-1 1 94 Sudan - - - - 30 20 24 3 6-3 - 86 Egypt - - - - 5 18 42 2 4-4 - 75 Senegal - - - - 5 1 50 1 4 1 9-71 Congo - - - 1 13 9 26 14 4 - - - 67 Togo - 1 - - - 1 38 - - 2 11-53 Burkina Faso - - - 1-5 38 1-5 1-51 Benin - - - - 8 5 27-1 2 3-46 Morocco - 1-2 4 17 16-2 - 2-44 Burundi - - - - 2 12 16 6-1 2-39 Tunisia - - - - - 3 25 2 - - 2-32 Libya - - 1 1 11 2 11-2 - - - 28 Gabon - - - 1 2 6 16-2 - - - 27 Gambia - - - - 5 2 10 2 1-2 1 23 Niger - - - - 1 1 19-1 - - - 22 Chad - 1 - - 1 8 7 1 1 1-1 21 Djibouti - - - - - 1 16 - - 1 3-21 Guinea - - - - 3-9 - 3-1 - 16 Comoros - - - - - 2 12 - - - 1-15 Eritrea - - - - 6 6 2 - - - - - 14 Liberia - - - - - 3 10 1 - - - - 14 42. TOURISM STATISTICS REPORT 2016

Appendix 6 continued: arrivals by Country of Residence and Purpose of Entry, 2016. Country of Residence Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives Algeria - - - - 1 5 4-2 - - 1 13 Mauritania - - - - 3 1 8 - - - - - 12 Mali - - - - 1 1 8 - - - - - 10 Equatorial Guinea - - - - 1-8 - - - - - 9 Reunion - - - 1-6 1 - - - - - 8 Central African Republic Holiday/Tourist Business - - - - 1-3 3 - - - - 7 Western Sahara - - - - 2-1 2-1 - - 6 Cape Verde - - - - - 1 3-1 - - - 5 Sao Tome and Principe - - - - - - 3 - - - - - 3-63 4 47 2,097 915 3,296 1,961 122 63 426 6 9,000 Europe Germany - 45 40 995 676 25,028 1,249 4,158 137 25 142 92 32,587 United Kingdom - 106 25 345 3,313 21,075 3,096 3,197 67 69 186 52 31,531 France - 10 4 275 294 7,818 727 1,010 41 13 50 33 10,275 Netherlands - 17 14 329 270 6,993 318 589 40 12 23 43 8,648 Switzerland - 13 6 242 107 6,365 320 679 34 8 15 41 7,830 Spain - 10 7 141 99 4,541 293 231 8 3 9 12 5,354 Italy - 5 2 96 150 3,786 292 352 12 6 21 3 4,725 Belgium - 15 1 126 137 3,136 629 386 17 5 34 6 4,492 Austria - 1-65 46 2,019 100 275 10 2 4 2 2,524 Norway - 5-34 122 1,532 80 133 3 9 4 9 1,931 Denmark - 4 1 42 111 1,436 77 157 11 6 6 5 1,856 Ireland - 9-7 159 1,153 123 173 1 2 9 1 1,637 Poland - - - 31 56 1,224 74 123 4 1 13 5 1,531 Sweden - 2 1 47 95 1,071 117 66 7 4 14 2 1,426 Portugal - 7 3 12 117 826 197 133 5 1 16-1,317 Czech Republic - 1 1 40 19 840 49 79 2-7 7 1,045 Russian Federation - 4-10 60 691 108 118 36 2 3-1,032 Finland - 2 1 5 38 462 73 72 2 4 5 2 666 Turkey - - - 4 52 291 96 12 5 2 5-467 Hungary - 1 2 9 19 369 34 14 2 1 3-454 Slovakia - - - 5 6 275 27 30 1 1 - - 345 Greece - - - - 22 186 46 15 11-4 1 285 Andorra - - - 1 3 268 2 5 - - 2-281 Bulgaria - - - 4 21 112 46 47 3-2 - 235 Romania - - - - 8 155 31 15 - - 1-210 Luxembourg - - - - 2 139 12 7 - - - 1 161 Slovenia - - - 4 4 130 5 5 - - 1-149 Serbia - 2 1 1 22 55 33 3 2-1 - 120 Iceland - - - 1 23 50 14 21 - - 4-113 Cyprus - - - - 28 55 15 8-1 - - 107 Croatia - 1-3 21 51 8 7 1 - - - 92 Lithuania - - - 5 2 68 4 9 2 - - - 90 Ukraine - - - 1 6 48 34 1 - - - - 90 Malta - - - - 8 70-6 - - 2-86 Estonia - - - - 6 38 10 17 - - 1-72 British Indian Ocean Territory - - 1 6 2 33 6 8-1 1 1 59 Latvia - - - - 3 33 9 1 - - - - 46 In Transit Diplomat Student Other Not Known TOURISM STATISTICS REPORT 2016 43.

Appendix 6 continued: arrivals by Country of Residence and Purpose of Entry, 2016. Country of Residence Returning Resident Prospective Resident Seeking Employment 44. TOURISM STATISTICS REPORT 2016 Employment Visiting Friends or Relatives Georgia - - - - 2 26 9 2 - - - - 39 Bosnia and Herzegovina Holiday/Tourist Business - 8 - - 3 13 5 2-1 2-34 Monaco - - - 1 1 24 2 3 - - - - 31 Liechtenstein - - - - - 18-4 - - - - 22 Belarus - - - 1 3 9 6 1 - - - - 20 Isle of Man - - - - 1 7 4 - - - - - 12 New Caledonia - - - - 1 11 - - - - - - 12 French Polynesia - - - - 6 2-2 1 - - - 11 South Georgia and the South Sandwich Islands Falkland Islands (Malvinas) - - - - 2 5 1 1 - - 1-10 - - - - - 6 - - - - 1-7 Albania - - - - - 2 2 1 - - - - 5 Macedonia, the Former Yugoslav Republic of Moldova, Republic of - - - - - 1 4 - - - - - 5 - - - 1-2 1 - - - 1-5 Montenegro - 1 - - 4 - - - - - - - 5 Saint Lucia - - - - 1 2 2 - - - - - 5 Sint Maarten (Dutch part) - - - - - 2 3 - - - - - 5 Bouvet Island - - - - 1 1 - - 1 - - - 3 British Virgin Islands - - - - - 3 - - - - - - 3 Cayman Islands - - - - - 3 - - - - - - 3 Guernsey - - - - - 3 - - - - - - 3 Mayotte - - - - - 3 - - - - - - 3 Pitcairn - - - - - 2-1 - - - - 3 Wallis and Futuna - - - - 1 2 - - - - - - 3 Gibraltar - - - - 1 1 - - - - - - 2 Saint Helena - - - - 1-1 - - - - - 2 Saint Kitts and Nevis - - - - - 1 1 - - - - - 2 Saint Vincent and the Grenadines - - - - 1 1 - - - - - - 2 French Guiana - - - - - - 1 - - - - - 1 Greenland - 1 - - - - - - - - - - 1 Martinique - - - - - 1 - - - - - - 1 Saint Pierre and Miquelon - - - - 1 - - - - - - - 1-270 110 2,889 6,157 92,573 8,396 12,179 466 179 593 318 124,130 America United States - 87 48 612 2,254 35,205 2,490 2,978 204 381 241 90 44,590 Canada - 6 3 91 558 5,888 479 556 14 12 32 11 7,650 Barbados - 3-36 106 2,058 140 248 7-14 - 2,612 United States Minor Outlying Islands - 6 1 6 699 68 624 904 22 11 183-2,524 Brazil - 2-15 38 851 93 88 10 4 4 5 1,110 Mexico - 1 1 12 10 578 43 22 1-2 3 673 Argentina - - - 2 14 228 34 15 - - - - 293 Chile - - - 1 6 105 7 13 2-2 - 136 Paraguay - 1 - - 14 46 30 11 12 2 - - 116 Peru - - - - 6 84 10 8 - - 2-110 In Transit Diplomat Student Other Not Known

Appendix 6 continued: arrivals by Country of Residence and Purpose of Entry, 2016. Country of Residence Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives Cuba - 3-11 20 7 21 2 14-1 - 79 Uruguay - - 1 1 1 62 7 2 2 - - - 76 Jamaica - - - - 8 39 14 9 - - - - 70 Venezuela - - - 2 1 50 6 6 1 - - - 66 Trinidad and Tobago - 1 - - 24 24 6 2 - - - - 57 Costa Rica - - - - - 50 1 3 - - - - 54 Colombia - - - 1 5 40 6 1 - - - - 53 Bahamas - - 1-5 20 2 13 - - - - 41 Guyana - - - - 15 13 3 3 - - 1-35 Bermuda - - - - 1 16 - - 1 1 - - 19 Panama - - - - 1 16 1 - - - - - 18 El Salvador - - - - - 14 - - 1 - - 2 17 Belize - - - - 1 6 3 2 1 1 2-16 Dominica - - - - 3 4 4 1 - - - - 12 Guatemala - - - - - 7 2 - - - - - 9 Ecuador - - - - 1 6 - - 1 - - - 8 Bolivia - - - - 2 4 - - 1 - - - 7 Antigua and Barbuda Holiday/Tourist Business - - - - 1 3 2 - - - - - 6 Dominican Republic - - - - - 5 - - - - - - 5 Aruba - - - - - 4 - - - - - - 4 Grenada - - - - 2 1 1 - - - - - 4 Haiti - - - - - 3 1 - - - - - 4 Nicaragua - - - - - 1 1 - - - - - 2 Anguilla - - - - - 1 - - - - - - 1 Puerto Rico - - - - - 1 - - - - - - 1-110 55 790 3,796 45,508 4,031 4,887 294 412 484 111 60,478 Oceania Australia - 22 8 214 801 11,177 703 1,440 25 32 54 20 14,496 New Zealand - 6-34 156 2,241 77 311 5 6 16 3 2,855 Solomon Islands - - 1-46 23 20 41-1 6-138 American Samoa - - - - 2 3 4 3 - - - - 12 Vanuatu - - - - 4 1 2 - - - - - 7 Samoa - - - - - 1 1 3 - - - - 5 Fiji - - - - 1 3 - - - - - - 4 Nauru - - - - - - - 2 - - - - 2 Papua New Guinea - - - - - 2 - - - - - - 2 Cook Islands - - - - 1 - - - - - - - 1 Niue - - - - - 1 - - - - - - 1 Norfolk Island - - - - - 1 - - - - - - 1 Tuvalu - 1 - - - - - - - - - - 1-29 9 248 1,011 13,453 807 1,800 30 39 76 23 17,525 Middle East Israel - 4-20 59 933 595 84 10 1 6-1,712 United Arab Emirates - 1 1 5 60 137 214 15 2 - - - 435 Bangladesh - 11-4 43 3 237 1 5 1 1 1 307 Yemen - - - - 7 46 36 34 1 1 13-138 Lebanon - 1 1-16 19 33 1 1-4 - 76 Jordan - 1 20 - - 7 13 - - 2 - - 43 Saudi Arabia - - - - 6 19 7 1 1 - - - 34 In Transit Diplomat Student Other Not Known TOURISM STATISTICS REPORT 2016 45.

Appendix 6 continued: arrivals by Country of Residence and Purpose of Entry, 2016. Country of Residence Returning Resident Prospective Resident Seeking Employment Employment Visiting Friends or Relatives Qatar - - - - 11 13 3 5 - - 1-33 Oman - - - - 4 7 4 - - - - 1 16 Iran, Islamic Republic of Holiday/Tourist Business - - - - 8 3 2 1 - - - - 14 Kuwait - - - - 4 6 1 - - - - - 11 Bahrain - - - - 1-4 1 - - - - 6 Iraq - - - - 1 2 1 - - - - - 4 Syrian Arab Republic - - - - - - 1 - - - - - 1-18 22 29 220 1,195 1,151 143 20 5 25 2 2,830 Asia Japan - 2 2 22 88 3,727 374 113 9 13 18 2 4,370 India - 245 3 95 1,194 329 1,978 25 12 5 20-3,906 Korea, Republic of - 7-80 232 2,491 651 189 22 2 27-3,701 China - 94-63 473 798 1,239 25 31 12 10 8 2,753 Singapore - - - 10 17 468 101 13 1 2 1 1 614 Malaysia - - - 4 51 262 91 19 1-4 1 433 Hong Kong - - 1 5 19 348 41 12 - - - 2 428 Sri Lanka - 13 1 8 84 52 205 3-3 - 1 370 Pakistan - 23 2 2 83 5 222 6 1 2 2-348 Thailand - 1-3 15 131 64 1 2-6 - 223 Taiwan, Province of China - 1-1 11 148 12 16 - - - - 189 Philippines - 5-4 23 132 15 2 1 - - - 182 Myanmar - - - - 22 10 5 52-1 1-91 Korea, Democratic People s Republic of - - 1 6 6 40 14 13 1 - - - 81 Afghanistan - - - - 15 7 30 18 - - 6-76 Indonesia - - - 1 5 30 14 2 6 - - - 58 Macao - 1-1 5 12 3 12 - - 2-36 Viet Nam - - - - 4 10 9 - - 2 - - 25 Azerbaijan - - - - 2 7 3 3 - - - - 15 Kazakhstan - - - - 2 10 3 - - - - - 15 Cambodia - - - - 2 6 4 - - 1 - - 13 Maldives - 1 - - 1-4 - - - 2-8 Timor-Leste - - - - 5 2 - - - - 1-8 Nepal - - - - 2 5 - - - - - - 7 Uzbekistan - - - - 1 2-3 - - - - 6 Lao People s Democratic Republic - - - - - 1 2 - - - 1-4 Kyrgyzstan - - - - - - 3 - - - - - 3 Mongolia - - - - - 1 2 - - - - - 3 Armenia - - - - - 2 - - - - - - 2 Bhutan - - - - - - 2 - - - - - 2 Brunei Darussalam - - - - - 1 1 - - - - - 2 Honduras - - - - - 2 - - - - - - 2 Turkmenistan - - - - 1 - - - - - - - 1 Antarctica - - - - - - - 1 - - - - 1-393 10 305 2,363 9,039 5,092 528 87 43 101 15 17,976 Not Known - 88 53 92 1,257 720 79 1,760 5 6 1,000 116 5,176 Grand 209,988 10,722 5,385 9,309 492,377 276,317 524,097 712,872 9,004 14,139 126,014 11,562 2,401,786 In Transit Diplomat Student Other Not Known 46. TOURISM STATISTICS REPORT 2016

Appendix 7: Arrivals by Purpose of Entry and Age Group, 2016. Age Group Purpose of Entry <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Returning Resident 24,373 6,321 11,463 22,858 29,806 33,334 28,158 20,175 15,319 9,668 8,513 209,988 Prospective Resident 749 617 943 1,294 1,321 1,356 1,280 1,006 887 582 687 10,722 Seeking Employment 253 539 584 764 770 691 570 383 356 243 232 5,385 Employment 536 499 804 892 818 793 868 987 1,067 856 1,189 9,309 Visiting Friends or Relatives 46,786 36,904 56,917 72,482 68,018 58,652 45,621 35,330 26,800 19,815 25,052 492,377 Holiday/Tourist 23,565 15,067 21,870 24,909 20,872 21,836 24,366 27,053 27,598 26,242 42,939 276,317 Business 14,123 29,935 69,585 101,463 93,903 74,722 51,959 35,484 27,246 15,457 10,220 524,097 In Transit 51,941 45,239 78,238 114,703 117,262 100,407 75,044 48,564 37,117 22,835 21,522 712,872 Diplomat 373 506 888 1,158 1,231 1,264 1,060 862 715 492 455 9,004 Student 871 1,474 1,653 2,087 1,867 2,008 1,579 1,005 637 449 509 14,139 Other 7,829 10,509 18,310 23,619 20,376 16,582 10,820 6,780 5,080 3,153 2,956 126,014 Not Known 138 285 2,753 4,345 1,885 509 405 373 300 246 323 11,562 171,537 147,895 264,008 370,574 358,129 312,154 241,730 178,002 143,122 100,038 114,597 2,401,786 % Distribution 7.1 6.2 11.0 15.4 14.9 13.0 10.1 7.4 6.0 4.2 4.8 100.0 Table 7A: Percentage Distribution of Arrivals by Purpose of Entry and Age Group - 2016. Age Group Purpose of Entry <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Returning Resident 11.6 3.0 5.5 10.9 14.2 15.9 13.4 9.6 7.3 4.6 4.1 100.0 Prospective Resident 7.0 5.8 8.8 12.1 12.3 12.6 11.9 9.4 8.3 5.4 6.4 100.0 Seeking Employment 4.7 10.0 10.8 14.2 14.3 12.8 10.6 7.1 6.6 4.5 4.3 100.0 Employment 5.8 5.4 8.6 9.6 8.8 8.5 9.3 10.6 11.5 9.2 12.8 100.0 Visiting Friends or Family 9.5 7.5 11.6 14.7 13.8 11.9 9.3 7.2 5.4 4.0 5.1 100.0 Holiday/Tourist 8.5 5.5 7.9 9.0 7.6 7.9 8.8 9.8 10.0 9.5 15.5 100.0 Business 2.7 5.7 13.3 19.4 17.9 14.3 9.9 6.8 5.2 2.9 2.0 100.0 In Transit 7.3 6.3 11.0 16.1 16.4 14.1 10.5 6.8 5.2 3.2 3.0 100.0 Diplomat 4.1 5.6 9.9 12.9 13.7 14.0 11.8 9.6 7.9 5.5 5.1 100.0 Student 6.2 10.4 11.7 14.8 13.2 14.2 11.2 7.1 4.5 3.2 3.6 100.0 Other 6.2 8.3 14.5 18.7 16.2 13.2 8.6 5.4 4.0 2.5 2.3 100.0 Not Known 1.2 2.5 23.8 37.6 16.3 4.4 3.5 3.2 2.6 2.1 2.8 100.0 7.1 6.2 11.0 15.4 14.9 13.0 10.1 7.4 6.0 4.2 4.8 100.0 Table 7B: Arrivals by Purpose of Entry as a Percentage of Age Group - 2016. Purpose of Entry Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Returning Resident 14.2 4.3 4.3 6.2 8.3 10.7 11.6 11.3 10.7 9.7 7.4 8.7 Prospective Resident 0.4 0.4 0.4 0.3 0.4 0.4 0.5 0.6 0.6 0.6 0.6 0.4 Seeking Employment 0.1 0.4 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 Employment 0.3 0.3 0.3 0.2 0.2 0.3 0.4 0.6 0.7 0.9 1.0 0.4 Visiting Friends or Relatives 27.3 25.0 21.6 19.6 19.0 18.8 18.9 19.8 18.7 19.8 21.9 20.5 Holiday/Tourist 13.7 10.2 8.3 6.7 5.8 7.0 10.1 15.2 19.3 26.2 37.5 11.5 Business 8.2 20.2 26.4 27.4 26.2 23.9 21.5 19.9 19.0 15.5 8.9 21.8 In Transit 30.3 30.6 29.6 31.0 32.7 32.2 31.0 27.3 25.9 22.8 18.8 29.7 Diplomat 0.2 0.3 0.3 0.3 0.3 0.4 0.4 0.5 0.5 0.5 0.4 0.4 Student 0.5 1.0 0.6 0.6 0.5 0.6 0.7 0.6 0.4 0.4 0.4 0.6 Other 4.6 7.1 6.9 6.4 5.7 5.3 4.5 3.8 3.5 3.2 2.6 5.2 Not Known 0.1 0.2 1.0 1.2 0.5 0.2 0.2 0.2 0.2 0.2 0.3 0.5 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 TOURISM STATISTICS REPORT 2016 47.

Appendix 8: Arrivals by Country of Residence and Age-Group, 2016. Age Group Country of Residence <=19 20-24 25-29 30-34 35-39 SADC Zimbabwe 56,230 59,358 108,075 151,310 135,587 104,347 62,932 31,439 21,454 13,972 11,038 755,742 South Africa 48,419 33,924 61,629 91,479 93,481 96,900 87,793 75,764 63,498 43,241 44,674 740,802 Zambia 6,875 15,720 30,701 43,664 45,878 31,303 20,082 9,496 6,377 2,463 1,468 214,027 Botswana 24,461 6,408 11,581 22,934 29,907 33,435 28,268 20,264 15,394 9,715 8,525 210,892 Namibia 13,920 15,657 27,183 31,856 27,514 22,238 17,772 13,855 9,987 5,508 5,164 190,654 Lesotho 830 995 2,124 2,920 2,633 2,311 1,893 1,391 893 470 387 16,847 Malawi 708 685 1,123 2,247 2,457 2,174 1,314 840 571 262 173 12,554 Swaziland 545 802 1,606 2,247 2,129 1,142 988 560 332 145 131 10,627 United Republic of Tanzania 236 192 476 843 1,073 837 437 356 166 122 88 4,826 Mozambique 204 195 372 661 925 812 527 352 356 141 106 4,651 Angola 107 61 98 147 157 172 135 140 94 52 16 1,179 Mauritius 59 41 72 96 113 79 84 67 84 45 43 783 Democratic Republic of the Congo 40-44 104 28 57 62 122 76 75 63 31 41 28 687 Seychelles 17 10 42 37 38 24 26 40 24 15 4 277 Madagascar 3 5 9 20 14 15 13 12 22 8 2 123 152,718 134,081 245,148 350,523 342,028 295,865 222,339 154,639 119,283 76,200 71,847 2,164,671 Rest of Africa Kenya 300 138 455 600 742 708 592 399 269 93 71 4,367 Uganda 107 118 227 315 328 200 197 109 101 58 33 1,793 Nigeria 38 15 40 67 83 102 87 80 84 22 12 630 Somalia 16 17 27 38 54 45 44 34 35 9 13 332 Ghana 16 8 28 44 48 39 29 52 32 14 16 326 Ethiopia 16 4 26 22 36 44 38 26 9 7 17 245 Cameroon 2 3 15 24 34 14 17 9 12 1 7 138 Rwanda 7 3 18 24 26 24 4 4 6 4 1 121 Sierra Leone 8 4 7 10 21 17 17 16 9 3 4 116 Côte d Ivoire 7 1 8 5 13 6 10 13 15 7 9 94 Sudan 2 9 12 6 14 8 7 11 9 2 6 86 Egypt 8 5 20 10 9 6 10 2 3 2-75 Senegal 3 1 4 7 6 10 13 8 11 7 1 71 Congo 1-7 6 18 11 7 7 3 5 2 67 Togo 4 2 6 11 8 9 5 4 3 1-53 Burkina Faso - - 3 11 7 9 9 6 4-2 51 Benin - 1 7 10 8 1 6 3 2 1 7 46 Morocco 3 3 4 4 3 5 7 8 2 4 1 44 Burundi 6 2 1 4 4 4 2 11 2 2 1 39 Tunisia - - 4 5 7 7-4 1 2 2 32 Libya 6 3 4-3 2 6 1 3 - - 28 Gabon 1 1 3 3 3 6 7 3 - - - 27 Gambia 1 2 4 4 2 4 2 3-1 - 23 Niger - - 1-3 3 7 3 4 1-22 Chad - 2 2 4-1 1 4 1 3 3 21 Djibouti - - 10 8 2 - - 1 - - - 21 Guinea 2 - - 2 2 1 2 1 1 3 2 16 Comoros - - 4 3 1 6 1 - - - - 15 Eritrea 1-2 1-2 1 3 1-3 14 Liberia - - 1 4-1 3 3 1 1-14 Algeria - - 4 2 2 1-1 2 1-13 Mauritania - - 2-2 - 1 4-2 1 12 Mali - - 2 1-4 1-1 - 1 10 45-49 50-54 55-59 60-64 65+ 48. TOURISM STATISTICS REPORT 2016

Appendix 8 continued: Arrivals by Country of Residence and Age-Group, 2016. Age Group Country of Residence <=19 20-24 25-29 30-34 35-39 Equatorial Guinea - - - 2 2 2 2 - - - 1 9 Reunion 1 - - - - - 3 2-1 1 8 Central African Republic 40-44 - 1 1 1-2 - 1-1 - 7 Western Sahara 1 1 - - 2 1-1 - - - 6 Cape Verde 1 - - - 1 1 - - 1 1-5 Sao Tome and Principe - - - 1 - - - 2 - - - 3 558 344 959 1,259 1,494 1,306 1,138 839 627 259 217 9,000 Europe Germany 1,994 1,600 2,376 2,304 1,656 1,654 3,154 4,632 4,163 3,526 5,528 32,587 United Kingdom 3,048 1,589 2,139 2,147 1,771 1,996 2,362 3,160 3,225 3,382 6,712 31,531 France 929 350 649 698 596 714 903 1,032 1,155 1,285 1,964 10,275 Netherlands 1,037 649 866 697 438 495 717 940 957 850 1,002 8,648 Switzerland 445 573 677 631 433 468 669 828 871 881 1,354 7,830 Spain 284 180 443 681 582 492 513 661 595 468 455 5,354 Italy 324 131 328 518 410 497 520 553 461 361 622 4,725 Belgium 370 272 383 316 261 333 468 552 546 444 547 4,492 Austria 99 142 171 177 131 130 200 329 337 315 493 2,524 Norway 410 467 195 105 62 72 94 101 122 121 182 1,931 Denmark 163 191 147 118 71 97 96 167 188 188 430 1,856 Ireland 186 108 194 196 129 140 74 138 149 126 197 1,637 Poland 112 54 86 137 160 194 172 175 159 155 127 1,531 Sweden 132 99 124 108 84 89 116 128 120 143 283 1,426 Portugal 96 36 88 142 161 148 127 142 123 104 150 1,317 Czech Republic 53 32 84 126 118 124 109 121 93 101 84 1,045 Russian Federation 59 57 91 142 129 130 133 105 98 53 35 1,032 Finland 24 65 41 75 46 44 63 73 61 92 82 666 Turkey 20 17 32 50 43 56 47 64 54 42 42 467 Hungary 21 6 15 35 50 38 62 40 45 72 70 454 Slovakia 17 5 39 39 46 44 31 30 33 34 27 345 Greece 34 5 17 26 23 37 41 27 20 25 30 285 Andorra 24 12 7 7 11 10 23 16 26 46 99 281 Bulgaria 12 5 18 35 30 28 38 20 18 17 14 235 Romania 10 12 30 56 38 25 18 9 5 5 2 210 Luxembourg 13 8 17 20 3 4 8 15 26 20 27 161 Slovenia 10 4 11 13 17 14 18 11 24 9 18 149 Serbia 14 7 9 20 12 9 16 7 10 6 10 120 Iceland 8 16 20 28 11 7 5 11 5 1 1 113 Cyprus 10 9 12 15 10 1 7 6 12 15 10 107 Croatia 1 3 7 18 9 7 15 12 2 8 10 92 Lithuania 2 6 8 2 13 15 17 5 11 10 1 90 Ukraine 6 8 10 13 8 13 9 8 7 6 2 90 Malta 6 8 17 10 3 5 7 6 6 5 13 86 Estonia 3 1 5 9 5 10 9 15 3 8 4 72 British Indian Ocean Territory 2 1 6 5 6 7 5 10 3 10 4 59 Latvia 7 3 5 9-5 6 7 2 2-46 Georgia 1 4 2 1 3 2 10 2 6 3 5 39 Bosnia and Herzegovina 2 3 3 4 1 6 6 4 1 3 1 34 Monaco 7-2 - 1 2 5 6 4 1 3 31 Liechtenstein - 6 3 1 1-1 3-5 2 22 Belarus 2-1 2 2 3 3 3 2-2 20 45-49 50-54 55-59 60-64 65+ TOURISM STATISTICS REPORT 2016 49.

Appendix 8 continued: Arrivals by Country of Residence and Age-Group, 2016. Age Group Country of Residence <=19 20-24 25-29 30-34 35-39 New Caledonia - 1 1 1 1 2-1 - 4 1 12 Isle of Man - 1 1 1 1 1-2 1-4 12 French Polynesia 1 - - 3 2 2-1 1-1 11 South Georgia and the South Sandwich Islands Falkland Islands (Malvinas) 40-44 1 - - 1 1 4-2 1 - - 10-1 - 1 1 1 1-1 - 1 7 Moldova, Republic of - - - - 3 2 - - - - - 5 Montenegro - 2 - - - 1 - - 1-1 5 Sint Maarten (Dutch part) - - 1 - - - 1 1 2 - - 5 Saint Lucia - - - - - 2 1 1 - - 1 5 Albania - - 1-1 2 - - 1 - - 5 Macedonia, the Former Yugoslav Republic of - 2 2 - - 1 - - - - - 5 Cayman Islands - - - - 1 1 - - 1 - - 3 Mayotte - - 2-1 - - - - - - 3 Pitcairn - - - - - - - 1 2 - - 3 Bouvet Island 1 - - - 1 - - - 1 - - 3 Guernsey - - - - - - - 1-2 - 3 Wallis and Futuna - - 1 1 - - - - - - 1 3 British Virgin Islands - - - - - - - 1-2 - 3 Gibraltar - - - 1 - - - - 1 - - 2 Saint Helena - - - 1 1 - - - - - - 2 Saint Kitts and Nevis - - - - - - - 1-1 - 2 Saint Vincent and the Grenadines - - - - - - - - - 1 1 2 French Guiana - - - - - - - - - 1-1 Greenland - - - - - - - 1 - - - 1 Martinique - - - - - - - 1 - - - 1 Saint Pierre and Miquelon - - - - - - 1 - - - - 1 10,000 6,751 9,387 9,746 7,598 8,184 10,901 14,188 13,761 12,959 20,655 124,130 America United States 4,090 3,291 2,977 2,894 2,283 2,091 2,572 3,117 3,862 4,828 12,585 44,590 Canada 505 415 621 658 405 402 433 672 835 1,010 1,694 7,650 Barbados 141 204 257 236 137 189 201 269 265 269 444 2,612 United States Minor Outlying Islands 75 137 287 467 506 329 208 156 121 81 157 2,524 Brazil 94 51 131 204 122 83 78 97 77 100 73 1,110 Mexico 81 63 81 67 57 55 74 77 44 37 37 673 Argentina 23 14 31 40 37 23 20 19 27 18 41 293 Chile 9 12 29 16 7 9 13 13 8 7 13 136 Paraguay 2 2 8 7 17 17 19 16 15 9 4 116 Peru 12 7 16 15 7 8 15 11 11 6 2 110 Cuba 4 2 7 4 9 14 13 12 5-9 79 Uruguay 6 3 7 6 3 9 5 7 1 9 20 76 Jamaica 4 2 1 8 7 8 10 6 4 8 12 70 Venezuela 5 5 6 6 3 4 8 8 10 7 4 66 Trinidad and Tobago 5-4 5 3 5 2 2 7 6 18 57 Costa Rica - - 10 8 6 3 5 9 3 5 5 54 Colombia 3 6 3 9 4 7 7 2 5 2 5 53 Bahamas 7 4 10 4 3-5 2 4-2 41 Guyana 2-4 4 3 3 1 4 8-6 35 45-49 50-54 55-59 60-64 65+ 50. TOURISM STATISTICS REPORT 2016

Appendix 8 continued: Arrivals by Country of Residence and Age-Group, 2016. Age Group Country of Residence <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Bermuda 6 - - 1 2 1-4 2 2 1 19 Panama 2 2 - - 2 1 2 2 2 2 3 18 El Salvador 3 1 1 2 - - 2 1 - - 7 17 Belize 1 1-1 2-2 2-4 3 16 Dominica - - 2 4 3 - - 1 2 - - 12 Guatemala - 1 1 1 - - - 3 2 1-9 Ecuador 1 1 - - - 2 1 2 - - 1 8 Bolivia 1 1 - - 1 2 - - 1 1-7 Antigua and Barbuda - - 3-1 - - 1-1 - 6 Dominican Republic - - - - 1 - - - 1 3-5 Grenada - - - - - 2-1 - 1-4 Haiti - - - 1 1 1 1 - - - - 4 Aruba - - 1 - - - - - - 1 2 4 Nicaragua 1 - - 1 - - - - - - - 2 Puerto Rico - - - - - - - - - 1-1 Anguilla 1 - - - - - - - - - - 1 5,084 4,225 4,498 4,669 3,632 3,268 3,697 4,516 5,322 6,419 15,148 60,478 Oceania Australia 1,157 879 1,306 1,123 699 760 887 1,292 1,645 1,834 2,914 14,496 New Zealand 244 164 267 192 101 134 201 263 341 318 630 2,855 Solomon Islands 11 4 13 12 21 24 15 8 15 7 8 138 American Samoa 4 1 1 1 1 2 2 - - - - 12 Vanuatu 1 2 - - - - 1 3 - - - 7 Samoa 1 1 2 1 - - - - - - - 5 Fiji - 1 - - - 1 1-1 - - 4 Nauru - 2 - - - - - - - - - 2 Papua New Guinea - - 1 1 - - - - - - - 2 Cook Islands - - - - - - 1 - - - - 1 Niue - - - - 1 - - - - - - 1 Norfolk Island - - - - - - - - - 1-1 Tuvalu - - - - - 1 - - - - - 1 1,418 1,054 1,590 1,330 823 922 1,108 1,566 2,002 2,160 3,552 17,525 Middle East Israel 103 101 96 88 81 152 147 153 166 249 376 1,712 United Arab Emirates 29 16 26 70 53 66 75 32 31 13 24 435 Bangladesh 75 50 17 30 23 38 31 20 12 3 8 307 Yemen 3 10 26 31 28 14 7 12 4 2 1 138 Lebanon 5 4 12 2 19 12 2 7 11 1 1 76 Jordan - 2 3 4 8 4 6 6 4-6 43 Saudi Arabia 4-1 8 2 4 5 6 2 2-34 Qatar 6 1 4 3 1 2 5 5 2 2 2 33 Oman 2 2 1 1-2 - 6 1-1 16 Iran, Islamic Republic of 2 2-4 2 1 3 - - - - 14 Kuwait - 1 2-2 1-1 3-1 11 Bahrain - - - - 5 1 - - - - - 6 Iraq - - 2 1 1 - - - - - - 4 Syrian Arab Republic - - - - - 1 - - - - - 1 229 189 190 242 225 298 281 248 236 272 420 2,830 Asia Japan 173 147 289 372 278 304 280 270 297 495 1,465 4,370 India 455 191 455 592 463 465 441 297 244 148 155 3,906 Korea, Republic of 179 216 312 353 282 294 434 400 459 424 348 3,701 TOURISM STATISTICS REPORT 2016 51.

Appendix 8 continued: Arrivals by Country of Residence and Age-Group, 2016. Age Group Country of Residence <=19 20-24 25-29 30-34 35-39 China 213 138 321 327 265 284 269 307 231 204 194 2,753 Singapore 37 16 62 67 50 78 81 72 51 37 63 614 Malaysia 20 21 49 53 34 56 30 45 57 45 23 433 Hong Kong 28 16 18 40 33 41 42 47 58 44 61 428 Sri Lanka 101 16 28 26 33 12 28 30 24 46 26 370 Pakistan 102 15 32 33 41 34 32 24 16 8 11 348 Thailand 7 9 24 35 29 28 29 21 10 20 11 223 Taiwan, Province of China 40-44 11 4 7 5 22 20 18 23 29 15 35 189 Philippines 20 10 9 19 13 15 20 17 17 15 27 182 Myanmar 5 1 11 14 16 12 19 4 5-4 91 Korea, Democratic People s Republic of 2 12 14 12 2 6 15 7 7 2 2 81 Afghanistan 6 6 8 12 14 8 6 5 7 3 1 76 Indonesia 4 2 2 20-4 13 2 2 4 5 58 Macao 6 1 3 4 6 8 3 1 2 1 1 36 Viet Nam 2 1 1 9 2 2 1 2 2-3 25 Azerbaijan - - 2 3 3 2-2 1 1 1 15 Kazakhstan 1 2 1 2 3 2 3 - - 1-15 Cambodia 1 2-2 3 1 1 1 2 - - 13 Maldives 7 - - - 1 - - - - - - 8 Timor-Leste 2 - - - 2-2 1 1 - - 8 Nepal 1 1 2 1 - - - - 1-1 7 Uzbekistan 2 - - 1-2 - - - - 1 6 45-49 50-54 55-59 60-64 65+ Lao People s Democratic Republic - - 1-1 - - - - - 2 4 Kyrgyzstan - 1-1 1 - - - - - - 3 Mongolia - - 1 1 1 - - - - - - 3 Honduras - - - - - - - - 1-1 2 Armenia - - 1 1 - - - - - - - 2 Bhutan - - - - - - 1-1 - - 2 Brunei Darussalam - - - - 2 - - - - - - 2 Turkmenistan - - - - - - - 1 - - - 1 Antarctica - - - 1 - - - - - - - 1 1,385 828 1,653 2,006 1,600 1,678 1,768 1,579 1,525 1,513 2,441 17,976 Not Known 145 423 583 799 729 633 498 427 366 256 317 5,176 171,537 147,895 264,008 370,574 358,129 312,154 241,730 178,002 143,122 100,038 114,597 2,401,786 52. TOURISM STATISTICS REPORT 2016

Appendix 9: Arrivals by Nationality and Age Group, 2016. Nationality <=19 20-24 25-29 30-34 35-39 Age Group SADC Zimbabwe 64,573 62,382 115,979 171,269 159,740 127,964 79,417 38,610 25,836 16,546 11,853 874,169 South Africa 54,796 34,844 60,753 88,236 90,539 97,014 90,547 80,867 67,869 46,072 48,027 759,564 Zambia 7,556 15,976 30,938 44,042 46,773 32,487 21,230 10,337 7,095 2,720 1,495 220,649 Namibia 13,558 15,546 26,906 31,104 26,887 21,727 17,347 13,542 9,914 5,410 5,103 187,044 Lesotho 946 1,178 2,428 3,235 2,910 2,567 2,105 1,508 935 552 409 18,773 Malawi 1,071 839 1,442 2,807 3,365 2,986 1,873 1,329 805 344 241 17,102 Swaziland 570 937 1,866 2,479 2,335 1,265 1,118 664 396 144 129 11,903 United Republic of Tanzania 332 244 533 986 1,297 1,059 608 521 283 234 145 6,242 Mozambique 318 297 432 836 1,083 1,093 669 477 450 156 112 5,923 Democratic Republic of the Congo 40-44 275 54 125 168 370 273 197 172 80 84 48 1,846 Mauritius 149 89 154 149 208 127 178 205 238 103 63 1,663 Angola 128 68 110 176 190 245 159 160 101 50 31 1,418 Seychelles 16 12 84 45 42 26 56 54 37 15 3 390 Madagascar 4 4 16 34 14 12 15 14 43 18 2 176 144,292 132,470 241,766 345,566 335,753 288,845 215,519 148,460 114,082 72,448 67,661 2,106,862 Rest of Africa Kenya 709 204 585 804 1,092 1,176 972 620 419 171 99 6,851 Uganda 157 141 291 443 540 307 332 169 155 96 58 2,689 Nigeria 136 60 69 176 257 519 229 275 215 64 41 2,041 Ghana 70 24 59 103 96 97 80 136 107 77 75 924 Ethiopia 61 24 30 49 64 79 78 41 15 12 23 476 Cameroon 5 3 19 33 54 36 24 15 13 4 10 216 Sierra Leone 8 6 8 9 27 25 29 32 8 5 1 158 Egypt 21 11 22 18 16 29 10 16 2 2 1 148 Rwanda 16 4 13 24 35 32 4 5 5 3-141 Congo - 3 11 13 42 18 16 15 3 9 2 132 Libya 23 19 16 6 7 4 9 6 10 2 1 103 Sudan 6 9 7 2 9 4 9 8 11 8 8 81 Côte d Ivoire 4 2 3 3 29 5 8 11 8 3 4 80 Togo 5 2 6 13 7 23 5 4 3 3-71 Senegal 4 1 5 8 10 10 12 7 10 3-70 Benin - 9 8 10 11 2 11 5 2 4 7 69 Morocco 3 3 4 3 9 12 11 5 3 4-57 Burkina Faso - - 2 11 7 9 8 9 3 1 3 53 Eritrea 6-2 - - 7 7 6 2-3 33 Burundi 3 2 1 9 5 6 2 3 1 - - 32 Guinea 3-3 5 2 5 8 1 1 2 2 32 Tunisia - - 3 6 7 6-4 1 1 1 29 Gambia 2 2 4 2 3 6 1 3-3 - 26 Gabon 1 1 3 1 4 5 5 3 - - - 23 Chad - - 2 4-3 1 5 2 1 3 21 Djibouti - - 10 8 2 - - 1 - - - 21 Niger - - 1-4 3 4 4 4 1-21 Liberia 1 3 3 3 1-3 3 2 1-20 Mali - 1 3 3 1 3 1-4 - 1 17 Comoros - - 4 3 1 6 2 - - - - 16 Algeria - - 1-3 2 2 1 3 1-13 Somalia - - 4-2 - 1 1 2 - - 10 Equatorial Guinea - - - 2 2 2 2 - - - 1 9 45-49 50-54 55-59 60-64 65+ TOURISM STATISTICS REPORT 2016 53.

Appendix 9 continued: Arrivals by Nationality and Age Group, 2016. Nationality Central African Republic <=19 20-24 25-29 30-34 35-39 Age Group 40-44 - 1 1 2-1 - 1 1 1-8 Cape Verde 1 - - - 1 2 - - 1 1-6 Mauritania - - - - - - - 3 1 - - 4 Reunion - - - - - - - - - - 3 3 Guinea-Bissau - - - - 1-1 - - - - 2 Sao Tome and Principe - - - - - - - 2 - - - 2 South Sudan - 1-1 - - - - - - - 2 1,245 536 1,203 1,777 2,351 2,444 1,887 1,420 1,017 483 347 14,710 Europe United Kingdom 4,061 1,688 2,452 2,623 2,434 2,867 3,716 4,739 4,764 4,669 8,521 42,534 Germany 2,287 1,736 2,515 2,505 1,875 1,854 3,536 4,858 4,425 3,768 5,929 35,288 France 1,072 411 736 760 718 935 1,032 1,148 1,204 1,321 2,010 11,347 Netherlands 1,119 652 879 718 460 540 769 982 1,023 905 1,066 9,113 Switzerland 444 562 668 628 411 417 652 809 874 934 1,414 7,813 Spain 299 189 475 717 617 522 572 715 637 477 448 5,668 Italy 371 141 365 583 475 597 611 659 509 396 712 5,419 Belgium 408 298 403 324 330 336 554 631 636 496 596 5,012 Austria 110 145 175 184 144 145 236 348 379 358 564 2,788 Ireland 219 118 214 252 187 215 129 250 355 236 289 2,464 Denmark 202 195 152 137 90 127 100 213 230 201 478 2,125 Portugal 160 54 146 243 266 210 215 211 207 197 209 2,118 Norway 427 474 194 98 69 89 109 106 146 130 195 2,037 Poland 120 54 92 157 187 216 200 180 167 163 133 1,669 Sweden 150 109 137 115 82 121 154 146 142 142 322 1,620 Russian Federation 64 52 103 163 134 163 169 125 107 61 38 1,179 Czech Republic 53 37 85 121 114 129 106 122 93 102 91 1,053 Finland 33 67 45 80 50 56 72 88 75 99 79 744 Turkey 17 15 62 62 51 73 49 83 61 43 41 557 Hungary 27 6 19 45 60 39 66 40 48 84 75 509 Greece 70 7 24 30 39 96 54 48 37 33 51 489 Serbia 81 13 19 45 53 40 108 48 37 18 22 484 British Indian Ocean Territory 18 26 42 67 56 65 47 41 23 22 30 437 Bulgaria 47 5 26 44 67 46 70 28 30 23 20 406 Slovakia 20 5 38 45 57 44 30 33 35 38 30 375 Ukraine 9 13 25 27 23 28 31 37 25 44 29 291 Romania 9 11 30 64 43 26 26 15 7 4 9 244 Cyprus 15 4 13 31 14 2 23 12 15 40 37 206 Slovenia 11 3 10 11 17 18 24 13 26 11 21 165 Croatia 1 4 16 38 11 11 18 15 8 19 20 161 Luxembourg 13 8 16 16 2 4 7 13 22 18 27 146 Lithuania 2 7 10 2 14 16 18 5 12 10 1 97 Malta 6 7 24 11 5 4 8 6 5 5 10 91 Estonia 3 1 5 9 5 13 9 16 1 8 4 74 Latvia 7 3 6 11-5 6 7 2 2-49 Iceland - 11 10 9 4 3-9 2 - - 48 Montenegro 8 2 - - 2 28-2 3-1 46 Sint Maarten (Dutch part) 1 1 5 3 2-4 5 2-2 25 Liechtenstein - 6 3 1 1-1 3-5 2 22 Georgia - 3-2 2 1 2 5 - - 2 17 45-49 50-54 55-59 60-64 65+ 54. TOURISM STATISTICS REPORT 2016

Appendix 9 continued: Arrivals by Nationality and Age Group, 2016. Age Group Nationality Bosnia and Herzegovina <=19 20-24 25-29 30-34 35-39 40-44 1 4 2 1 1-6 - 1 - - 16 Monaco 6 - - - - - 3 3 2-1 15 Macedonia, the Former Yugoslav Republic of - 2 6 - - 2 - - - - - 10 Andorra 1 - - - - - 1-3 - 2 7 Albania - 1 1-2 2 - - 1 - - 7 Belarus - - 1 1-1 1 - - - 2 6 Falkland Islands (Malvinas) - - 1 1-1 - - 1 1 1 6 Saint Lucia - - - - - 2 1 1 - - 1 5 Moldova, Republic of - - - - 1 2 1 - - - - 4 French Polynesia - - 1 1 - - - - - - - 2 Holy See (Vatican City State) - - - - - - - 2 - - - 2 Saint Kitts and Nevis - - - - - - - 1-1 - 2 45-49 50-54 55-59 60-64 65+ Saint Vincent and the Grenadines South Georgia and the South Sandwich Islands - - - - - - - - - 1 1 2 - - - - - - - - 1 - - 1 Greenland - - - - - - - 1 - - - 1 Martinique - - - - - - - 1 - - - 1 Bouvet Island - - - - - - - 1 - - - 1 British Virgin Islands - - - - - - - 1 - - - 1 11,972 7,150 10,251 10,985 9,175 10,111 13,546 16,825 16,383 15,085 23,536 145,019 America United States 4,943 3,606 3,327 3,236 2,719 2,458 2,991 3,445 4,213 5,125 12,890 48,953 Canada 608 448 666 717 462 474 504 797 960 1,114 1,763 8,513 Barbados 183 213 284 248 166 235 246 312 316 304 480 2,987 Brazil 121 52 135 213 152 101 95 101 94 114 72 1,250 Mexico 65 55 82 74 61 57 67 71 46 38 34 650 Paraguay 4 2 7 19 51 59 71 67 68 29 3 380 Argentina 27 12 38 40 45 39 26 22 29 34 59 371 Cuba 12 3 11 24 34 62 41 36 9 13 20 265 United States Minor Outlying Islands 13 22 31 32 29 26 15 20 12 11 22 233 Peru 15 7 17 13 7 23 33 17 12 6 2 152 Chile 8 13 29 18 11 12 13 13 10 8 12 147 Jamaica 5 5 2 5 5 16 20 16 7 24 13 118 Guyana 3-3 8 30 9 6 9 20 2 7 97 Trinidad and Tobago 5 1 5 13 5 8 3 2 11 12 31 96 Venezuela 5 5 7 7 5 3 9 7 10 8 6 72 Uruguay 5 3 6 7 4 9 5 7 2 8 14 70 Colombia 3 6 5 9 10 8 9 4 5 2 5 66 Costa Rica - - 10 8 6 3 4 8 3 5 4 51 El Salvador 3 1-5 1-2 1 - - 7 20 Belize 4 1-2 1 2 2 1 1 1 2 17 Ecuador 1 1 2 2 1 3 2 2 1-1 16 Bahamas - 3 5 2 1-1 - 3-1 16 Antigua and Barbuda - - 3 - - - - 7-5 - 15 Guatemala - 2 1 1-2 - 6 2 1-15 TOURISM STATISTICS REPORT 2016 55.

Appendix 9 continued: Arrivals by Nationality and Age Group, 2016. Age Group Nationality Dominican Republic <=19 20-24 25-29 30-34 35-39 40-44 - - 1 2 2 - - 1 1 7-14 Grenada - - - 1 3 5-2 - - 2 13 Panama - - - - 1 1 1 1 - - 1 5 Dominica - - - 2 - - - 2 - - - 4 Suriname - - - - 2 - - - - - 1 3 Nicaragua 1 - - - - - - - - - - 1 Bolivia - - - - - - - - - 1-1 6,034 4,461 4,677 4,708 3,814 3,615 4,166 4,977 5,835 6,872 15,452 64,611 Oceania Australia 1,259 897 1,354 1,211 761 829 1,011 1,500 1,755 1,916 2,997 15,490 New Zealand 293 207 294 213 122 202 268 302 378 343 701 3,323 American Samoa - - - 1-1 - 1 - - 1 4 Fiji - - - - 1 2 1 - - - - 4 Papua New Guinea - - 1 1 - - - 1 - - - 3 Samoa - 2 - - - - 1 - - - - 3 Vanuatu - 1 - - - - - - - - - 1 Norfolk Island - - - - - - 1 - - - - 1 Solomon Islands - - - - 1 - - - - - - 1 1,552 1,107 1,649 1,426 885 1,034 1,282 1,804 2,133 2,259 3,699 18,830 Middle East Israel 156 114 102 141 147 189 183 220 254 328 490 2,324 Bangladesh 292 127 52 103 131 149 145 97 46 18 18 1,178 Lebanon 19 11 11 19 19 28 6 26 46 4 4 193 Jordan - - 7 2 19 18 8 4 - - - 58 Iran, Islamic Republic of 8 3-10 7 3 6 1 - - - 38 Saudi Arabia - 5 1 5 2 3 3 4 1 2-26 Iraq - - 9-3 - - 4 2 2 4 24 United Arab Emirates - - - 3 2 4 2 3 3 1 1 19 Oman 2 2 1 1 1 2-6 1-1 17 Qatar 4 1 1 1-1 3 2-1 - 14 Kuwait - 1 2-2 2-1 - - 1 9 Yemen - - 1 2-1 - 1 - - - 5 Bahrain - - - - 3 - - - - - - 3 Syrian Arab Republic - - - - - 1 - - - - - 1 481 264 187 287 336 401 356 369 353 356 519 3,909 Asia India 3,456 691 1,694 2,441 2,561 2,730 1,940 1,476 1,078 593 637 19,297 China 649 284 783 981 816 878 948 980 499 338 291 7,447 Japan 216 158 318 452 374 366 342 309 351 535 1,475 4,896 Korea, Republic of 256 246 376 425 364 388 588 540 554 464 368 4,569 Pakistan 526 100 237 214 368 264 245 164 98 41 59 2,316 Sri Lanka 479 97 179 231 232 137 160 134 150 152 58 2,009 Singapore 46 16 58 57 56 76 81 69 85 39 65 648 Malaysia 23 16 65 64 38 58 40 44 71 51 33 503 Philippines 53 14 16 59 50 57 50 36 48 39 42 464 Taiwan, Province of China 25 3 8 5 33 41 15 19 29 17 46 241 Thailand 7 8 23 38 35 28 34 17 11 12 10 223 Indonesia 3 2 5 41 6 9 16 2 4 2 5 95 45-49 50-54 55-59 60-64 65+ 56. TOURISM STATISTICS REPORT 2016

Appendix 9 continued: Arrivals by Nationality and Age Group, 2016. Age Group Nationality <=19 20-24 25-29 30-34 35-39 Hong Kong 3 5 4 7 5 11 12 8 13 10 13 91 Korea, Democratic People s Republic of 40-44 2 12 14 11 6 8 12 7 8 3 3 86 Viet Nam 3 1 1 9 8 11-2 1-1 37 Afghanistan 1 - - 3 2 2 1-1 2 2 14 Kazakhstan 1 2 1-1 1 3 1 - - 1 11 Macao 1 1 2 - - 3 2 - - - 1 10 Nepal - - 2 4 2-1 - - 1-10 Maldives 8 - - - 1 - - - - - - 9 Azerbaijan - - 1 1 1 1-1 1 1 1 8 Uzbekistan 2 - - 1-3 - - - - 1 7 Kyrgyzstan - 2-1 1 - - - - - 1 5 Cambodia 1 - - 1 - - - - 1 1-4 Mongolia - 1-2 1 - - - - - - 4 Myanmar - - - 1-1 1 - - - - 3 Brunei Darussalam - - - - 1 1 - - 1 - - 3 Honduras - 1 - - - 1 - - - - - 2 Lao People s Democratic Republic - - 1-1 - - - - - - 2 Timor-Leste - - - - 2 - - - - - - 2 Bhutan - - - - - - 1-1 - - 2 Armenia - - 1 - - - - - - - - 1 Antarctica - - - 1 - - - - - - - 1 5,761 1,660 3,789 5,050 4,965 5,075 4,492 3,809 3,005 2,301 3,113 43,020 Not Known 200 247 486 775 850 629 482 338 314 234 270 4,825 Grand 171,537 147,895 264,008 370,574 358,129 312,154 241,730 178,002 143,122 100,038 114,597 2,401,786 45-49 50-54 55-59 60-64 65+ TOURISM STATISTICS REPORT 2016 57.

Appendix 10: Arrivals by Nationality and Month, 2016 Month of Arrival Nationality January February March April May June SADC Zimbabwe 85,193 51,527 64,620 62,921 67,083 62,331 75,773 84,106 70,670 72,766 67,601 109,578 874,169 South Africa 58,540 48,714 67,163 55,797 56,809 61,880 67,563 60,973 61,883 69,752 60,222 90,268 759,564 Zambia 18,200 16,224 18,332 17,553 19,242 20,036 19,124 16,473 18,690 17,872 17,877 21,026 220,649 Namibia 14,700 12,910 17,654 12,580 18,181 14,234 15,547 16,991 14,885 16,780 16,749 15,833 187,044 Lesotho 805 696 1,242 1,008 2,031 2,408 2,822 2,642 1,185 1,828 915 1,191 18,773 Malawi 1,591 1,038 1,332 1,346 1,506 1,222 1,666 1,481 1,440 1,546 1,437 1,497 17,102 Swaziland 788 744 1,245 904 805 1,039 926 919 1,004 982 1,253 1,294 11,903 United Republic 113 71 75 601 612 690 661 662 663 669 643 782 6,242 of Tanzania Mozambique 504 351 475 331 471 436 408 976 497 502 494 478 5,923 Democratic Republic of the Congo 204 137 199 150 186 140 134 150 127 138 121 160 1,846 Mauritius 177 134 175 102 180 120 150 103 123 142 157 100 1,663 Angola 155 87 126 109 108 124 132 104 151 95 106 121 1,418 Seychelles 62 28 65 19 34 21 39 18 20 44 23 17 390 Madagascar 16 11 30 5 4 11 15 16 9 14 39 6 176 181,048 132,672 172,733 153,426 167,252 164,692 184,960 185,614 171,347 183,130 167,637 242,351 2,106,862 Rest of Africa Kenya 854 426 579 517 584 626 526 569 463 606 562 539 6,851 Uganda 310 183 315 157 209 236 227 184 175 225 173 295 2,689 Nigeria 227 135 155 142 190 152 170 157 171 214 194 134 2,041 Ghana 109 58 89 47 104 83 67 63 77 82 73 72 924 Ethiopia 75 52 39 24 28 48 56 22 25 38 31 38 476 Cameroon 23 11 19 11 14 29 9 13 28 16 29 14 216 Sierra Leone 16 15 13 7 13 7 15 8 7 18 25 14 158 Egypt 14 8 12 18 15 9 12 6 13 16 15 10 148 Rwanda 17 15 13 3 7 20 22 3 9 11 13 8 141 Congo 4 3 11 6 8 8 5 4 12 15 32 24 132 Libya 14 12 5 1 2 6 11 9 21 3 13 6 103 Sudan 4 3 6 6 8 5 8 4 13 4 8 12 81 Côte d Ivoire 6 5 15 6 10 8 3 3 5 3 7 9 80 Togo 3 4 3 4 13 6 4 12 2 7 12 1 71 Senegal 5 4 2 3 11 9 2 2 5 9 15 3 70 Benin 5 2 1 1 6 13 2 8 2 3 16 10 69 Morocco 2 3 10 3 3 12 4 4 2 6 4 4 57 Burkina Faso 2 4 1 3 13 7 4 8 2 7 2-53 Eritrea 3 6-2 3 1 8 2-4 2 2 33 Burundi 5 3 4 4 2 4 1 2-1 2 4 32 Guinea 1 6 3 3 5-1 2 1 1 8 1 32 Tunisia 4-2 - 2 8 2 3 1 2 3 2 29 Gambia 4 1 1 3 2 2 4 1-4 4-26 Gabon 1-6 - 1 5-3 - - 6 1 23 Chad - 2-1 - - 1 3 5 1 6 2 21 Djibouti - 1 - - 5 5-1 3-6 - 21 Niger 1-1 2 6 2 - - 1 1 6 1 21 Liberia 4 1 1-4 1 2 1-5 1-20 Mali - - - 1 2 3 1 1 3 6 - - 17 Comoros - 1 2-1 6 - - 1-5 - 16 Algeria - - - 1 2 1 2 1-2 3 1 13 July August September October November December 58. TOURISM STATISTICS REPORT 2016

Appendix 10 continued: Arrivals by Nationality and Month, 2016 Month of Arrival Nationality January February March April May June Somalia 1 2 2-1 - 1 2 - - - 1 10 Equatorial Guinea Central African Republic July - - 4 - - - - - - - 4 1 9 1 1 - - - 1 2 - - - 3-8 Cape Verde - - - - - - - 3 - - 2 1 6 Mauritania - - - - - - - - 1-2 1 4 Reunion - - - - - 1 - - - - 1 1 3 Guinea-Bissau - - - - - - - - - - 2-2 Sao Tome and Principe - - - 1 - - 1 - - - - - 2 South Sudan - - - - - - - 1 - - 1-2 1,715 967 1,314 977 1,274 1,324 1,173 1,105 1,048 1,310 1,291 1,212 14,710 Europe United Kingdom 3,859 3,528 4,189 4,231 3,555 3,136 3,915 4,063 3,401 3,462 2,841 2,354 42,534 Germany 1,852 1,787 3,328 3,109 3,252 2,202 2,580 4,089 3,520 4,385 3,440 1,744 35,288 France 447 633 940 1,267 954 668 1,029 1,535 691 1,349 1,267 567 11,347 Netherlands 135 118 190 313 224 176 1,752 2,049 935 1,423 1,188 610 9,113 Switzerland 357 345 600 779 648 494 851 580 777 1,177 809 396 7,813 Spain 182 134 351 241 201 266 835 1,451 679 539 385 404 5,668 Italy 274 225 272 540 380 302 568 1,458 435 398 305 262 5,419 Belgium 207 259 303 435 350 385 775 564 408 460 612 254 5,012 Austria 177 123 232 250 232 132 252 340 276 306 315 153 2,788 Ireland 206 160 238 228 214 184 338 202 177 178 173 166 2,464 Denmark 177 229 323 199 115 109 269 87 121 154 236 106 2,125 Portugal 161 169 184 175 187 224 173 186 147 167 220 125 2,118 Norway 207 349 392 228 87 72 156 62 99 109 168 108 2,037 Poland 232 152 101 125 140 65 130 136 166 131 201 90 1,669 Sweden 38 23 72 80 22 17 167 139 187 267 383 225 1,620 Russian Federation 189 83 140 87 96 64 69 75 70 71 130 105 1,179 Czech Republic 72 39 77 129 66 56 78 85 105 133 170 43 1,053 Finland 83 72 73 51 67 58 35 32 22 59 121 71 744 Turkey 86 36 29 80 59 21 52 34 51 45 34 30 557 Hungary 13 55 41 37 8 14 26 30 23 61 112 89 509 Greece 59 46 62 60 36 27 36 34 33 37 26 33 489 Serbia 70 29 44 39 36 38 35 29 54 36 31 43 484 British Indian Ocean Territory 7 15 71 6 6 4 2 59 1 83 69 114 437 Bulgaria 39 43 87 33 20 12 41 32 34 30 21 14 406 Slovakia 9 61 64 27 28 11 30 26 27 44 43 5 375 Ukraine 17 14 7 9 18 12 11 98 14 35 14 42 291 Romania 12 17 9 22 23 14 17 23 36 31 20 20 244 Cyprus 11 23 15 11 17 24 21 14 18 24 18 10 206 Slovenia 10 4 8 13 7 9 20 24 7 13 41 9 165 Croatia 10 12 9 13 10 10 19 19 17 15 17 10 161 Luxembourg 2 4 9 5 11 15 8 45 20 17 5 5 146 Lithuania 13 10 1 2 5 3 8 1 10 28 15 1 97 Malta 10 2-10 1 3 21 12 20 1 5 6 91 Estonia 5 16 9 7 3 4 2 1 4 5 14 4 74 Latvia 2 6 2 6-4 7 7 1 2 10 2 49 August September October November December TOURISM STATISTICS REPORT 2016 59.

Appendix 10 continued: Arrivals by Nationality and Month, 2016 Month of Arrival Nationality January February March April May June Iceland - - 2 3-4 8 15 3-1 12 48 Montenegro 9 7 7 5 4 2 2-4 4 2-46 Sint Maarten (Dutch part) July - - - - 1 1-3 1 8 4 7 25 Liechtenstein 2-1 1 1 1 2-4 3 6 1 22 Georgia 4-4 1 2 1-1 1 3 - - 17 Bosnia and Herzegovina 1 1 2 1 4 - - 1 1 2 3-16 Monaco 6 2 - - - - 4 1 - - 1 1 15 Macedonia, the Former Yugoslav Republic of 1 - - - 2-2 2-2 1-10 Andorra - - 1 1-3 - - - - 1 1 7 Albania - 2 - - - 1 - - - 2-2 7 Belarus 1-1 1 2 - - - - 1 - - 6 Falkland Islands (Malvinas) - - - - 2 2 - - - 1-1 6 Saint Lucia - - 1 - - - - - 1-1 2 5 Moldova, Republic of French Polynesia Holy See (Vatican City State) Saint Kitts and Nevis Saint Vincent and the Grenadines South Georgia and the South Sandwich Islands - 1 - - 1 2 - - - - - - 4 - - 1 - - - - - - 1 - - 2 - - - - 2 - - - - - - - 2 - - - - 1 - - - - - 1-2 1-1 - - - - - - - - - 2 - - - - - - - 1 - - - - 1 Greenland - - - - - - - - - - 1-1 Martinique - - - - - - - - - 1 - - 1 Bouvet Island - - - - - - - - - 1 - - 1 British Virgin Islands - - - - - - - - 1 - - - 1 9,255 8,834 12,493 12,860 11,100 8,852 14,346 17,645 12,602 15,304 13,481 8,247 145,019 America United States 2,854 2,581 4,728 4,540 5,754 6,154 5,570 4,607 4,214 2,930 2,424 2,597 48,953 Canada 570 983 945 787 784 585 547 567 726 846 649 524 8,513 Barbados 436 429 454 451 599 605 1 3 4 1 3 1 2,987 Brazil 116 80 68 105 98 77 131 85 139 97 124 130 1,250 Mexico 14 10 53 64 47 71 107 56 65 42 51 70 650 Paraguay 37 64 63 54 68 87 2 1-2 1 1 380 Argentina 26 32 25 25 26 30 35 26 42 46 25 33 371 Cuba 17 15 57 18 23 15 29 14 19 19 16 23 265 United States Minor Outlying Islands 34 49 128 - - 1 3 6 8 4 - - 233 Peru 10 9 21 17 12 8 22 12 10 14 9 8 152 Chile 2-1 1 4 2 39 16 24 10 23 25 147 Jamaica 20 4 12 10 5 12 12 5 7 21 5 5 118 Guyana 3 14 7 6 8 8 7 9 5 12 10 8 97 August September October November December 60. TOURISM STATISTICS REPORT 2016

Appendix 10 continued: Arrivals by Nationality and Month, 2016 Month of Arrival Nationality Trinidad and Tobago January February March April May June July 8 4 17 9 7 7 4 15 2 8 5 10 96 Venezuela 1 2 1 4 19 1 7 10 7 2 12 6 72 Uruguay 5 7 5 - - 8 6 7 22 1 7 2 70 Colombia 6 6 1 7 4 5 6 4 2 9 11 5 66 Costa Rica 2 2 1 3 13 16-3 1 4 6-51 El Salvador - - 1 - - - 7 7 1 2 1 1 20 Belize - 2 2 - - 1 3 2 2 1 1 3 17 Ecuador - - 1 1-4 - 2 2 3 2 1 16 Bahamas - 2 1 1-2 2-1 1 6-16 Antigua and Barbuda 1 1 1 1 5 3 - - 1 1-1 15 Guatemala 1 1 1 1-2 1 2 1 2 2 1 15 Dominican Republic 1 3 - - - 1 1 1 2 1 2 2 14 Grenada 3 1 1-1 2 1 1 - - 2 1 13 Panama - - - 1 - - 2 - - 2 - - 5 Dominica 2 - - - 1 - - - - 1 - - 4 Suriname - 2 - - - - - - 1 - - - 3 Nicaragua - - 1 - - - - - - - - - 1 Bolivia - - - - 1 - - - - - - - 1 4,169 4,303 6,596 6,106 7,479 7,707 6,545 5,461 5,308 4,082 3,397 3,458 64,611 Oceania Australia 1,160 638 949 1,651 1,718 1,597 1,674 1,610 1,741 1,097 697 958 15,490 New Zealand 218 107 163 305 331 567 393 339 325 218 124 233 3,323 American Samoa - - - 1 - - 1 1-1 - - 4 Fiji - - - - - 1 - - 1-2 - 4 Papua New Guinea - - 2 - - - - - 1 - - - 3 Samoa - - - - - - - - 2-1 - 3 Vanuatu - 1 - - - - - - - - - - 1 Norfolk Island - - - - - - 1 - - - - - 1 Solomon Islands - - - - 1 - - - - - - - 1 1,378 746 1,114 1,957 2,050 2,165 2,069 1,950 2,070 1,316 824 1,191 18,830 Middle East Israel 238 225 233 235 184 114 168 214 222 208 169 114 2,324 Bangladesh 123 89 94 79 123 86 130 105 76 101 82 90 1,178 Lebanon 37 19 20 7 15 9 22 17 13 12 10 12 193 Jordan 10 3 4 4 14 3 1 4 5 2 7 1 58 Iran, Islamic Republic of 13 1 8 3-2 - 5 2 4 - - 38 Saudi Arabia - - - 2 4-6 2 1 4 5 2 26 Iraq 3 6 1 2 3 2 1 1 2 1 1 1 24 United Arab Emirates 1-4 2 2 1 1 1 2 1 3 1 19 Oman - - - 5 2-4 2-2 1 1 17 Qatar - 2-2 - - 8-2 - - - 14 Kuwait 2 1 3-1 - - 1-1 - - 9 Yemen 1 1 1 - - - 1 - - - - 1 5 Bahrain 1-2 - - - - - - - - - 3 Syrian Arab Republic - - - - - - 1 - - - - - 1 August September October November December TOURISM STATISTICS REPORT 2016 61.

Appendix 10 continued: Arrivals by Nationality and Month, 2016 Month of Arrival Nationality January February March April May June 429 347 370 341 348 217 343 352 325 336 278 223 3,909 Asia India 2,887 1,500 1,868 1,550 2,321 1,385 1,560 1,225 1,339 1,288 1,184 1,190 19,297 China 724 909 808 598 662 514 664 663 559 537 409 400 7,447 Japan 316 403 763 371 446 398 327 395 313 586 315 263 4,896 Korea, Republic of 795 495 513 363 300 263 366 353 314 258 286 263 4,569 Pakistan 277 229 214 211 237 147 158 160 185 162 179 157 2,316 Sri Lanka 360 158 186 160 234 110 178 141 145 113 102 122 2,009 Singapore 41 57 51 43 75 102 35 51 51 25 45 72 648 Malaysia 65 25 40 43 59 36 28 43 57 26 32 49 503 Philippines 78 19 36 37 39 55 31 20 34 40 29 46 464 Taiwan, Province of China July 12 28 27 12 17 23 15 40 33 4 17 13 241 Thailand 11 5 3 19 14 4 25 103 12 7 10 10 223 Indonesia 5 18 4 5 8 9 8 2 6 5 16 9 95 Hong Kong 6 8 18 2-6 4 22 7 5 10 3 91 Korea, Democratic People s Republic of - 4 8-6 2 2 11-14 21 18 86 Viet Nam 1 6 5 2 2 2 5 2 4-7 1 37 Afghanistan 1 4 - - - 2-1 - 2 3 1 14 Kazakhstan - 1-1 1-1 2 - - 2 3 11 Macao 2 1 - - 1 1 1 3 - - 1-10 Nepal - - - - - - 3-3 1 1 2 10 Maldives - 5 4 - - - - - - - - - 9 Azerbaijan - - 2 2 1-1 1 - - - 1 8 Uzbekistan - - - 5 1 - - - 1 - - - 7 Kyrgyzstan - - - - - - - 1 - - 4-5 Cambodia 1 - - - 1 1 - - - - 1-4 Mongolia - - - - - - - 1 1-2 - 4 Myanmar - - - - - - - - 1-2 - 3 Brunei Darussalam - - - - - - 2 - - 1 - - 3 Honduras - 1 - - - - - - - - 1-2 Lao People s Democratic Republic - - - - - - - - - - 2-2 Timor-Leste - - - - 1 - - - - - 1-2 Bhutan - - - - - - - - - - 2-2 Armenia - - - - - - - 1 - - - - 1 Antarctica - - - - - - - - - - 1-1 5,582 3,876 4,550 3,424 4,426 3,060 3,414 3,241 3,065 3,074 2,685 2,623 43,020 Not Known 1,615 1,422 1,044 17 29 48 136 115 78 93 100 128 4,825 Grand 205,191 153,167 200,214 179,108 193,958 188,065 212,986 215,483 195,843 208,645 189,693 259,433 2,401,786 August September October November December 62. TOURISM STATISTICS REPORT 2016

Appendix 11: Arrivals by Country of Residence and Month, 2016. Country of Residence January February March April May Month of Arrival SADC Zimbabwe 70,846 43,746 53,383 54,131 57,770 54,536 66,094 75,218 62,088 62,079 58,644 97,207 755,742 South Africa 57,464 45,862 65,385 54,120 54,598 60,981 65,433 59,520 60,105 67,857 58,563 90,914 740,802 Zambia 17,674 15,937 17,718 17,059 18,641 19,498 18,470 15,850 18,164 17,273 17,395 20,348 214,027 Botswana 25,116 17,036 20,526 16,369 18,552 13,620 17,979 15,581 15,752 19,061 15,796 15,504 210,892 Namibia 15,160 13,001 17,976 12,733 18,472 14,355 15,583 17,312 15,180 16,873 17,083 16,926 190,654 Lesotho 584 522 1,038 900 1,900 2,297 2,628 2,517 1,050 1,613 763 1,035 16,847 Malawi 1,057 704 932 1,073 1,193 930 1,234 1,094 1,084 1,088 1,062 1,103 12,554 Swaziland 623 666 1,090 818 714 983 822 808 902 845 1,120 1,236 10,627 June July August September October November December United Republic of Tanzania 109 59 72 468 454 551 504 516 521 470 504 598 4,826 Mozambique 371 255 354 252 348 342 302 859 387 396 385 400 4,651 Angola 117 60 114 95 97 118 106 82 112 91 85 102 1,179 Mauritius 53 52 95 51 88 65 77 61 53 71 75 42 783 Democratic Republic of the Congo 60 40 71 42 87 49 50 77 43 55 54 59 687 Seychelles 44 21 52 16 28 15 14 14 9 35 17 12 277 Madagascar 5 6 26 2 3 8 7 11 5 8 37 5 123 189,283 137,967 178,832 158,129 172,945 168,348 189,303 189,520 175,455 187,815 171,583 245,491 2,164,671 Rest of Africa Kenya 427 253 384 335 363 463 358 365 308 385 362 364 4,367 Uganda 194 117 242 113 137 160 164 119 110 134 114 189 1,793 Nigeria 23 42 53 37 80 58 40 50 50 80 82 35 630 Somalia 25 16 8 18 43 30 35 32 41 23 26 35 332 Ghana 15 17 41 11 45 34 26 26 35 21 31 24 326 Ethiopia 16 21 24 15 17 33 21 10 12 20 28 28 245 Cameroon 9 6 10 8 11 21 6 7 19 12 22 7 138 Rwanda 11 17 13 3 3 15 11 1 9 13 15 10 121 Sierra Leone 4 13 10 4 10 7 13 7 5 13 16 14 116 Côte d Ivoire 3 3 16 7 10 11 2 4 10 6 8 14 94 Sudan 3 6 9 7 7 10 8 7 8 6 7 8 86 Egypt 3-6 14 6 6 3 2 3 11 13 8 75 Senegal - 2 3 3 10 9 2 1 3 8 25 5 71 Congo 4 1 2 8 5 10 3 5 5 9 12 3 67 Togo 1 3 1 4 12 5 3 7-6 10 1 53 Burkina Faso 1 4 2 3 14 8 4 7 2 4 1 1 51 Benin 2 1 1 1 4 10 1 5 1-14 6 46 Morocco 3 2 4 3 3 7 5 6 1 3 5 2 44 Burundi 4 4 3 4 1 4 1 7 2-4 5 39 Tunisia 3 1 2 3 4 7 1 5 2 1 2 1 32 Libya 1-1 - - 2 7 4 3-10 - 28 Gabon 1 1 5 3 4 5 - - 1-6 1 27 Gambia 3 1-2 2 2 4 1-3 3 2 23 Niger - - 1 3 6 1 2-1 3 4 1 22 Chad - 1-1 - - 1 4 5 2 6 1 21 Djibouti - 1 - - 5 5-1 3-6 - 21 Guinea - 1 2 2 2 - - - - - 9-16 Comoros - 1 2-1 5 - - 1-5 - 15 Eritrea - 3 - - 3-4 1 1 2 - - 14 Liberia 1 2 - - 2-2 - 2 3 2-14 Algeria - - - 5-1 3 - - 1 3-13 TOURISM STATISTICS REPORT 2016 63.

Appendix 11 continued: Arrivals by Country of Residence and Month, 2016. Country of Residence January February March April May Month of Arrival Mauritania 1 - - - - - 2-1 1 7-12 Mali - - - 1 2 1 1 - - 4 1-10 Equatorial Guinea June July - - 4 - - - - - - - 4 1 9 Reunion - - 3 - - - 3 - - - 1 1 8 Central African Republic 1 1-1 - - 2 - - - 2-7 Western Sahara - - - 1 2-1 - - - - 2 6 Cape Verde - - - - - - - 3 - - 2-5 Sao Tome and Principe - - - 1 - - 2 - - - - - 3 759 541 852 621 814 930 741 687 644 774 868 769 9,000 Europe Germany 1,619 1,598 3,085 2,885 3,038 2,040 2,384 3,901 3,307 4,107 3,197 1,426 32,587 United Kingdom 2,701 2,619 3,195 3,251 2,566 2,282 2,976 3,253 2,490 2,476 2,015 1,707 31,531 France 336 539 845 1,198 834 607 953 1,427 615 1,274 1,187 460 10,275 Netherlands 116 108 171 301 209 162 1,664 1,950 848 1,417 1,131 571 8,648 Switzerland 349 341 604 774 669 499 863 580 752 1,174 815 410 7,830 Spain 169 107 322 206 180 234 798 1,425 659 507 367 380 5,354 Italy 225 177 217 468 330 257 501 1,403 375 323 237 212 4,725 Belgium 165 211 264 395 304 336 742 521 379 405 553 217 4,492 Austria 142 108 204 223 214 112 246 319 250 278 301 127 2,524 Norway 199 339 373 211 81 68 147 54 84 98 172 105 1,931 Denmark 160 221 291 180 97 88 227 59 91 136 211 95 1,856 Ireland 118 105 176 137 133 121 257 139 140 104 100 107 1,637 Poland 216 149 86 126 122 58 119 122 158 119 183 73 1,531 Sweden 38 23 61 65 19 16 153 100 161 243 350 197 1,426 Portugal 95 100 118 105 105 159 96 129 95 106 146 63 1,317 Czech Republic 70 38 74 128 60 57 80 87 99 135 175 42 1,045 Russian Federation 174 78 119 83 86 49 64 57 48 61 121 92 1,032 Finland 72 68 65 44 52 57 25 31 21 55 113 63 666 Turkey 78 31 23 73 48 18 47 25 43 35 26 20 467 Hungary 8 49 35 38 6 11 17 26 16 56 110 82 454 Slovakia 8 57 59 24 29 10 28 26 24 36 41 3 345 Greece 32 33 38 31 14 15 28 20 20 21 12 21 285 Andorra 5 4 16 55 43 19 15 34 27 35 15 13 281 Bulgaria 16 31 72 18 9 4 14 19 12 18 13 9 235 Romania 6 13 8 18 18 10 16 24 35 25 18 19 210 Luxembourg 2 6 10 6 14 17 7 48 19 20 6 6 161 Slovenia 9 5 7 13 6 7 18 20 5 13 34 12 149 Serbia 25 8 13 6 4 10 9 5 10 6 10 14 120 Iceland - 1 2 3 6 2 13 33 10 12 7 24 113 Cyprus 2 15 10 7 7 13 10 8 12 12 6 5 107 Croatia 5 5 7 8 4 4 14 9 13 8 7 8 92 Lithuania 13 10 1 2 4 3 8 1 8 25 14 1 90 Ukraine 14 2 3 2 14 13 1 16 5 3 8 9 90 Malta 9 1-8 2 4 22 12 17 1 3 7 86 Estonia 3 16 9 7 3 5-1 3 6 15 4 72 British Indian Ocean Territory 1 1 4 1-5 - 7 5 8 10 17 59 Latvia 3 5 1 6-4 7 6 1 1 10 2 46 Georgia 2 1 2 6 3 1 3 8 6 3 3 1 39 August September October November December 64. TOURISM STATISTICS REPORT 2016

Appendix 11 continued: Arrivals by Country of Residence and Month, 2016. Country of Residence Bosnia and Herzegovina January February March April May Month of Arrival June July 2 1 2 4 6 1 1 6 3 3 2 3 34 Monaco 6 5 1 1-2 5 1 4 3 2 1 31 Liechtenstein 2-1 1 1 1 2-4 3 6 1 22 Belarus 2-1 4 5 1-1 1 3 1 1 20 New Caledonia 1 - - - 1 6-1 1 2 - - 12 Isle of Man - 1 - - - - - 4 2 2 2 1 12 French Polynesia 2-1 - 1 - - 3-1 - 3 11 South Georgia and the South Sandwich Islands Falkland Islands (Malvinas) Moldova, Republic of 1 - - - - 1-2 2-2 2 10 - - - - 1 1 1 1-1 1 1 7 - - - - 1 3-1 - - - - 5 Montenegro - - - 1 1 - - - - 3 - - 5 Sint Maarten (Dutch part) - - - - - 1 - - - 2 1 1 5 Saint Lucia - - 1 - - - - - 1-1 2 5 Albania - 1-1 - 2 - - - 1 - - 5 Macedonia, the Former Yugoslav Republic of - - - - 2-1 1-1 - - 5 Cayman Islands - - - 2 1 - - - - - - - 3 Mayotte - - - 1 - - 1 1 - - - - 3 Pitcairn - - 1-2 - - - - - - - 3 Bouvet Island - - - 1-1 - - - - - 1 3 Guernsey - - 1-1 - - - - - 1-3 Wallis and Futuna British Virgin Islands - - - - - 1 - - 2 - - - 3 - - - - - - - - 1 2 - - 3 Gibraltar 1 - - - - - - - 1 - - - 2 Saint Helena - - - 1-1 - - - - - - 2 Saint Kitts and Nevis Saint Vincent and the Grenadines - - - - 1 - - - - - 1-2 1-1 - - - - - - - - - 2 French Guiana - - - - - - - - - - - 1 1 Greenland - - - - - - - - - - 1-1 Martinique - - - - - - - - - 1 - - 1 Saint Pierre and Miquelon - - - - - - 1 - - - - - 1 7,223 7,231 10,600 11,129 9,357 7,399 12,584 15,927 10,885 13,390 11,763 6,642 124,130 America United States 2,352 2,280 4,285 4,171 5,274 5,794 5,183 4,337 3,929 2,564 2,095 2,326 44,590 Canada 490 879 878 721 705 509 486 497 656 770 586 473 7,650 Barbados 381 376 377 401 533 537-1 2 1 2 1 2,612 August September October November December United States Minor Outlying Islands 848 889 683 - - 1 23 18 15 5 28 14 2,524 Brazil 106 77 52 89 85 73 115 75 129 78 111 120 1,110 Mexico 12 6 50 61 48 76 135 56 62 43 53 71 673 Argentina 17 28 20 22 16 26 28 17 35 37 20 27 293 Chile 1 - - 2 4 2 38 13 22 10 20 24 136 Paraguay 22 24 20 15 12 18 2 - - 2 1-116 TOURISM STATISTICS REPORT 2016 65.

Appendix 11 continued: Arrivals by Country of Residence and Month, 2016. Month of Arrival Country of Residence January February March April May Peru 8 7 14 16 7 8 17 8 5 10 7 3 110 Cuba 1 1 20 1 6 5 8 6 13 4 11 3 79 Uruguay 3 6 4-8 8 6 9 22 1 7 2 76 Jamaica 10 3 6 9 2 13 5 4 5 6 4 3 70 Venezuela - 5 1 4 16 2 7 7 6 2 12 4 66 Trinidad and Tobago June July 1 3 16 4 3 6 3 10 1 3 2 5 57 Costa Rica 1 2 1 4 13 18-3 1 4 7-54 Colombia 5 5-7 1 4 6 1 2 8 8 6 53 Bahamas 2 2 3 7 1 3 3 2 2 10 4 2 41 Guyana - 3 6 1 4 2 4 2 1 4 4 4 35 Bermuda 1 1 2 2-1 8 1-1 2-19 Panama - - - 1 - - 10 3-3 - 1 18 El Salvador - - - - - - 7 7 2-1 - 17 Belize - 2 3 1-1 2 4 - - 2 1 16 Dominica 2 2 1 2 - - - 2-1 1 1 12 Guatemala 1 1 - - - - - 2 1 1 2 1 9 Ecuador - - 1 - - 3-1 1 1 1-8 Bolivia 2 - - 1 1 1 - - - 1 1-7 Antigua and Barbuda Dominican Republic - - - - 3 1 - - - - - 2 6 1 1 - - - 1 1 - - - 1-5 Grenada 1 1 - - - - - - - - 2-4 Haiti - - 1-1 1 1 - - - - - 4 Aruba - - 2 - - 1-1 - - - - 4 Nicaragua - - 1 1 - - - - - - - - 2 Puerto Rico - - - - - - - - - 1 - - 1 Anguilla - - - - - - 1 - - - - - 1 4,268 4,604 6,447 5,543 6,743 7,115 6,099 5,087 4,912 3,571 2,995 3,094 60,478 Oceania Australia 1,081 552 857 1,558 1,638 1,500 1,586 1,508 1,661 1,022 611 922 14,496 New Zealand 164 72 112 272 288 512 358 287 299 189 81 221 2,855 Solomon Islands 12 10 16 6 13 12 11 10 12 9 12 15 138 American Samoa 1 1-1 - 4 2 2 - - 1-12 Vanuatu 4 1 - - - - - 1-1 - - 7 Samoa 1 1-1 - 1 - - 1 - - - 5 Fiji 1 - - - - - - - - 1 2-4 Nauru - - - - - - - 1-1 - - 2 Papua New Guinea - - 2 - - - - - - - - - 2 Cook Islands - - - - - - - - - - - 1 1 Niue 1 - - - - - - - - - - - 1 Norfolk Island - - - - - - - - 1 - - - 1 Tuvalu - 1 - - - - - - - - - - 1 1,265 638 987 1,838 1,939 2,029 1,957 1,809 1,974 1,223 707 1,159 17,525 Middle East Israel 212 197 196 151 114 80 118 158 143 136 128 79 1,712 United Arab Emirates 30 35 31 35 33 45 27 46 42 29 37 45 435 Bangladesh 27 23 25 27 31 38 28 26 12 11 19 40 307 Yemen 9 18 11 21 20 16 8 10 3 2 3 17 138 August September October November December 66. TOURISM STATISTICS REPORT 2016

Appendix 11 continued: Arrivals by Country of Residence and Month, 2016. Country of Residence January February March April May Month of Arrival Lebanon 6 7 5 3 7 10 6 8 6 6 3 9 76 Jordan 1 1 3 1 20-13 - 2 1 1-43 Saudi Arabia 1 6-3 4-1 2 4 4 6 3 34 Qatar - 3 3 6 4-12 - 4 - - 1 33 Oman - - - 5-1 4 2-2 1 1 16 Iran, Islamic Republic of June July 1 1 1 1 - - - 4 2 4 - - 14 Kuwait 2-3 - 2 - - 1-1 - 2 11 Bahrain 1-3 - - 1 - - - - 1-6 Iraq - - - - 1 2-1 - - - - 4 Syrian Arab Republic - - - - - - 1 - - - - - 1 290 291 281 253 236 193 218 258 218 196 199 197 2,830 Asia Japan 268 376 701 346 405 355 280 344 266 539 271 219 4,370 India 326 316 259 318 496 470 288 268 293 216 342 314 3,906 Korea, Republic of 719 439 447 308 237 198 250 270 224 186 232 191 3,701 China 210 230 230 251 282 241 315 315 199 169 149 162 2,753 Singapore 34 44 41 43 70 95 42 48 54 25 47 71 614 Malaysia 60 19 32 35 54 32 24 36 52 20 22 47 433 Hong Kong 30 91 38 18 36 11 45 65 22 29 22 21 428 Sri Lanka 69 19 37 24 36 24 31 45 27 14 21 23 370 Pakistan 51 37 16 23 40 23 25 14 20 30 31 38 348 Thailand 7 7 6 23 3 6 31 101 10 7 12 10 223 Taiwan, Province of China 7 16 13 7 8 23 13 44 35 4 13 6 189 Philippines 7 5 10 13 22 25 8 7 23 18 9 35 182 Myanmar 7 9 3 9 11 11 10 10 8 3 7 3 91 Korea, Democratic People s Republic of - 3 10 2 3 2 1 10 4 10 14 22 81 Afghanistan 7 8 1 4 6 10 4 5 8 10 8 5 76 Indonesia 3 10 3 4 3 4 9 1 1 2 12 6 58 Macao 3 1 3 2 4 3 4 3 4 1 6 2 36 Viet Nam - 3 2 3-1 2-3 2 8 1 25 Azerbaijan 1-2 6 - - 1 3 - - 2-15 Kazakhstan 1 3 1 1-2 - 2 - - 2 3 15 Cambodia 1-1 - - 3 1 1 2 1 3-13 Maldives - 4 4 - - - - - - - - - 8 Timor-Leste 4 - - 1 1 - - - - 1 1-8 Nepal - - - - - - - 2 3 2 - - 7 Uzbekistan - - - 4 2 - - - - - - - 6 Lao People s Democratic Republic - - - - 1 - - 1 - - 2-4 Kyrgyzstan - - - - - - - - - - 3-3 Mongolia - - - 1 - - - - - - 2-3 Honduras - - - - - 1-1 - - - - 2 Armenia - - - - - - - 2 - - - - 2 Bhutan - - - - - - - - - - 2-2 Brunei Darussalam - - - - - - 1 1 - - - - 2 Turkmenistan - - - - 1 - - - - - - - 1 Antarctica - - - - - - - - - - 1-1 1,815 1,640 1,860 1,446 1,721 1,540 1,385 1,599 1,258 1,289 1,244 1,179 17,976 Not Known 288 255 355 149 203 511 699 596 497 387 334 902 5,176 Grand 205,191 153,167 200,214 179,108 193,958 188,065 212,986 215,483 195,843 208,645 189,693 259,433 2,401,786 August September October November December TOURISM STATISTICS REPORT 2016 67.

Appendix 12: Arrivals by Border Post and Continent of Nationality, 2016. Continent of Nationality Border Post SADC Rest of Africa Europe America Oceainia Middle East Asia Not Known % Distribution Ramokgwebana 471,422 399 3,148 653 591 20 366 108 476,707 19.8 Tlokweng 260,712 2,827 9,578 4,438 843 644 7,680 745 287,467 12.0 Kazungula Ferry 204,310 2,148 19,216 13,490 3,544 331 3,437 1,276 247,752 10.3 Martin s Drift 191,625 445 9,189 2,054 1,297 69 1,051 240 205,970 8.6 Ramatlabama 177,158 905 1,675 668 133 272 1,880 237 182,928 7.6 Pioneer Gate 168,973 442 3,448 800 248 246 1,780 127 176,064 7.3 Kazungula Road 126,377 243 13,356 8,517 2,317 603 3,791 44 155,248 6.5 Mamuno 115,441 369 9,094 1,560 842 30 792 69 128,197 5.3 Sir Seretse Khama Airport 52,198 6,205 15,174 7,750 1,326 1,259 18,138 631 102,681 4.3 Ngoma 46,689 111 18,383 1,706 968 51 332 15 68,255 2.8 Matsiloje 59,156 10 83 12 2 1 17 126 59,407 2.5 Parrshalt 39,843 13 1,282 187 124-43 94 41,586 1.7 Maun 7,361 54 16,048 11,073 2,535 146 1,084 7 38,308 1.6 Ramotswa 33,753 197 1,464 246 108 36 1,001 17 36,822 1.5 Maitengwe 36,218 1 18 3 - - - 20 36,260 1.5 Kasane 24,181 106 3,398 3,182 1,258 28 108 10 32,271 1.3 Mohembo 17,180 101 9,257 1,289 856 35 99 2 28,819 1.2 Kasane Airport 4,642 43 4,122 5,442 1,322 55 679 9 16,314 0.7 Sikwane 18,333 3 676 286 140 13 30 3 19,484 0.8 McCathy srust 7,574-215 78 17-8 - 7,892 0.3 Phitshane Molopo 7,521-34 10 - - - 8 7,573 0.3 Bray 6,964-50 7 - - - 14 7,035 0.3 Point Drift 4,566 3 1,512 368 152 2 20 41 6,664 0.3 Plaatjan 4,332 2 626 71 34 3 18 17 5,103 0.2 Middlepits 4,669 2 75 7 2 2 2 3 4,762 0.2 Francistown Airport 2,269 63 419 151 57 44 631 12 3,646 0.2 Bokspits 3,132 6 121 49 5 - - 6 3,319 0.1 Dobe 1,362 4 1,672 24 14 13 3 18 3,110 0.1 Central Border 1,395 1 427 89 19 5 5 874 2,815 0.1 Two Rivers 1,922 2 552 17 17-5 10 2,525 0.1 Zanzibar 1,995 1 274 62 26-6 12 2,376 0.1 Mabolwe 1,559-4 - - - - 19 1,582 0.1 Limpopo Valley 271 4 221 300 28-3 4 831 0.0 Makopong 712-1 - - 1-5 719 0.0 Pandamatenga 377-136 15 4-9 - 541 0.0 Sowa Pan Airstrip 400-65 4 - - 1 1 471 0.0 Karowe Airport 164-1 1 - - 1 1 168 0.0 Ramokgwebana Rail 59 - - - - - - - 59 0.0 Orapa 47-5 2 1 - - - 55 0.0 2,106,862 14,710 145,019 64,611 18,830 3,909 43,020 4,825 2,401,786 100.0 68. TOURISM STATISTICS REPORT 2016

Appendix 13: Arrivals by Border Post and Month of Travel, 2016. Month of Arrival Border Post January February March April May Ramokgwebana 57,474 29,638 36,664 38,010 43,112 38,191 37,726 43,219 33,703 33,585 31,917 53,468 476,707 Tlokweng 20,554 19,978 24,796 20,285 23,078 24,158 26,416 26,164 25,556 24,833 22,852 28,797 287,467 Kazungula Ferry 18,859 16,536 19,882 17,945 20,194 21,262 26,371 20,382 22,146 20,577 20,105 23,493 247,752 Martin s Drift 13,243 12,317 17,420 16,041 14,836 15,968 17,463 17,660 17,607 16,269 14,493 32,653 205,970 Ramatlabama 11,828 12,401 16,965 9,753 11,365 11,653 11,875 11,639 12,458 26,441 20,459 26,091 182,928 Pioneer Gate 12,981 13,738 17,333 14,050 14,782 15,039 14,162 15,331 14,307 12,752 13,786 17,803 176,064 Kazungula Road 10,665 7,134 11,314 11,443 12,523 8,140 17,121 18,146 14,744 15,486 12,972 15,560 155,248 Mamuno 12,515 8,316 11,924 8,811 10,822 9,038 12,359 11,880 11,491 11,190 11,932 7,919 128,197 Sir Seretse Khama Airport June July 9,336 8,761 9,054 6,724 9,783 9,116 8,602 8,524 8,695 9,427 9,284 5,375 102,681 Ngoma 2,785 3,010 4,398 5,008 6,406 5,234 8,002 8,556 5,411 5,448 6,214 7,783 68,255 Matsiloje 11,513 3,971 5,235 4,388 4,088 3,517 3,978 4,705 4,189 3,893 3,528 6,402 59,407 Parrshalt 1,355 2,264 4,439 4,224 2,159 4,248 5,319 2,888 2,046 3,913 3,146 5,585 41,586 Maun 1,493 1,371 2,600 5,745 3,333 3,586 4,094 3,944 3,552 2,818 3,351 2,421 38,308 Ramotswa 3,165 2,269 2,444 2,931 2,172 2,659 3,644 3,085 3,215 3,755 3,023 4,460 36,822 Maitengwe 6,792 1,453 2,101 3,328 1,758 3,687 2,135 2,716 1,752 2,477 1,977 6,084 36,260 Kasane 2,362 1,981 2,288 2,041 2,974 2,941 3,591 3,449 3,306 2,488 2,217 2,633 32,271 Mohembo 2,040 1,377 2,461 1,301 2,378 1,544 2,693 3,578 2,349 4,647 2,598 1,853 28,819 Sikwane 1,134 1,131 1,476 1,321 1,173 1,091 1,623 1,425 1,591 1,793 1,424 4,302 19,484 Kasane Airport 976 1,095 2,204 1,793 1,967 2,103 303 2,438 1,408 1,387-640 16,314 McCathy srust 356 375 1,057 464 895 678 730 562 809 590 557 819 7,892 Phitshane Molopo 791 461 684 731 760 484 681 582 437 643 700 619 7,573 Bray 285 504 427 698 646 699 499 765 990 429 428 665 7,035 Point Drift 303 288 635 198 525 552 448 1,013 814 716 474 698 6,664 Plaatjan 230 417 534 449 296 399 432 356 308 448 459 775 5,103 Middlepits 307 314 362 382 301 432 293 198 424 600 363 786 4,762 Francistown Airport 308 283 359 228 307 348 293 371 299 325 296 229 3,646 Bokspits 207 105 247 206 403 268 264 328 511 287 143 350 3,319 Dobe 60 100 112 127 193 124 792 338 357 304 338 265 3,110 Central Border 832 1,045 481 54 33-110 34 99 105 21 1 2,815 Two Rivers 125 165 165 202 292 252 211 222 328 203 203 157 2,525 Zanzibar 163 165 62 89 180 107 204 280 332 251 153 390 2,376 Mabolwe - 1 - - 1 246 2 341 396 374 104 117 1,582 Limpopo Valley 71 1-14 95 28 141 145 126 44 53 113 831 Makopong 65 75 21 59 70 34 114 44 25 78 39 95 719 Pandamatenga - - - - - 11 237 125 52 50 34 32 541 Sowa Pan Airstrip 5 53 69 64 58 77 43 50 1 11 40-471 Karowe Airport - - 1 1-151 15 - - - - - 168 Ramokgwebana Rail - 59 - - - - - - - - - - 59 Orapa 13 15 - - - - - - 9 8 10-55 205,191 153,167 200,214 179,108 193,958 188,065 212,986 215,483 195,843 208,645 189,693 259,433 2,401,786 August September October November December TOURISM STATISTICS REPORT 2016 69.

Appendix 14: Arrivals by Month of Arrival and Mode of Travel, 2016. Mode of Travel Month of Arrival Rail Road Air January - 192,989 12,202 205,191 February 59 141,529 11,579 153,167 March - 185,927 14,287 200,214 April - 164,539 14,569 179,108 May - 178,415 15,543 193,958 June - 172,656 15,409 188,065 July - 199,495 13,491 212,986 August - 200,011 15,472 215,483 September - 181,753 14,090 195,843 October - 194,625 14,020 208,645 November - 176,659 13,034 189,693 December - 250,655 8,778 259,433 59 2,239,253 162,474 2,401,786 70. TOURISM STATISTICS REPORT 2016

Appendix 15: Arrivals by Month and Quarter for Years, 2000-2016. 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2012 2013 2014 2015 2016 Month January 177,314 158,245 164,526 165,224 178,461 188,193 171,519 200,776 162,070 214,663 198,321 161,588 189,937 172,443 193,753 205191 February 124,349 116,630 135,340 146,459 151,140 152,307 79,914 121,972 170,089 164,953 192,746 161,595 189,363 132,024 137,158 153167 March 194,500 134,999 154,379 160,986 160,143 177,844 165,986 157,346 196,316 189,057 202,023 165,311 197,909 144,973 160,374 200214 1st Quarter 496,163 409,874 454,245 472,669 489,744 518,344 417,419 480,094 528,475 568,673 593,090 488,494 577,209 449,440 491,285 558,572 April 145,192 135,026 158,707 168,918 173,633 132,755 133,006 169,768 217,363 202,157 285,284 233,919 238,222 192,456 189,814 179108 May 160,500 135,965 149,792 164,901 160,701 145,624 123,065 127,144 219,532 199,215 234,688 194,658 290,845 180,311 158,047 193958 June 205,696 145,543 152,151 168,511 155,681 168,295 135,013 162,750 200,195 175,247 465,023 371,877 376,566 163,036 177,987 188065 2nd Quarter 511,388 416,534 460,650 502,330 490,015 446,674 391,084 459,662 637,090 576,619 984,995 800,454 905,633 535,803 525,848 561,131 July 301,203 136,113 166,001 184,865 175,194 147,845 157,743 188,142 236,655 203,378 379,354 304,144 245,784 189,974 257,447 212986 August 143,945 159,270 169,209 185,390 178,002 143,736 165,530 222,798 230,385 213,779 233,852 192,063 208,480 184,992 271,496 215483 September 185,146 158,513 156,119 174,374 164,467 200,444 203,344 203,212 235,308 191,393 201,490 164,375 173,206 174,252 223,740 195843 3rd Quarter 630,294 453,896 491,329 544,629 517,663 492,025 526,617 614,152 702,348 608,550 814,696 660,582 627,470 549,218 752,683 624,312 October 188,457 153,963 163,895 170,984 170,299 188,131 140,969 215,857 237,691 176,593 307,214 252,577 137,281 173,864 226,532 208645 November 138,095 117,820 159,823 179,793 154,557 145,042 160,160 212,009 220,919 180,463 178,688 146,568 137,119 156,632 210,586 189693 December 180,973 179,234 187,877 196,114 154,471 197,811 183,808 219,179 282,363 225,390 329,079 263,880 213,446 217,564 294,682 259433 4th Quarter 507,525 451,017 511,595 546,891 479,327 530,984 484,937 647,045 740,973 582,446 814,981 663,025 487,846 548,060 731,800 657,771 2,145,370 1,731,321 1,917,819 2,066,519 1,976,749 1,988,027 1,820,057 2,200,953 2,608,886 2,336,288 3,207,762 2,612,555 2,598,158 2,082,521 2,501,616 2,401,786 * 2011 figures are not available to complete the series TOURISM STATISTICS REPORT 2016 71.

Appendix 16: Departures by Nationality and Gender, 2016. Nationality 72. TOURISM STATISTICS REPORT 2016 Male Sex Female % Distribution SADC Zimbabwe 491,898 343,666 835,564 38.5 South Africa 474,267 199,854 674,121 31.0 Zambia 126,108 50,344 176,452 8.1 Namibia 117,453 58,923 176,376 8.1 Lesotho 6,726 11,466 18,192 0.8 Malawi 12,244 3,308 15,552 0.7 Swaziland 8,804 2,655 11,459 0.5 United Republic of Tanzania 4,663 1,181 5,844 0.3 Mozambique 4,388 1,235 5,623 0.3 Democratic Republic of the Congo 1,175 605 1,780 0.1 Mauritius 842 344 1,186 0.1 Angola 960 366 1,326 0.1 Seychelles 156 245 401 0.0 Madagascar 72 89 161 0.0 1,249,756 674,281 1,924,037 88.5 Rest of Africa Kenya 4,414 2,105 6,519 0.3 Uganda 1,686 672 2,358 0.1 Nigeria 1,478 497 1,975 0.1 Ghana 597 338 935 0.0 Ethiopia 271 201 472 0.0 Cameroon 150 36 186 0.0 Sierra Leone 51 13 64 0.0 Egypt 99 33 132 0.0 Rwanda 90 55 145 0.0 Congo 54 13 67 0.0 Libya 67 30 97 0.0 Sudan 62 21 83 0.0 Côte d Ivoire 44 4 48 0.0 Togo 51 11 62 0.0 Senegal 52 13 65 0.0 Benin 46 15 61 0.0 Morocco 39 21 60 0.0 Burkina Faso 37 11 48 0.0 Eritrea 17 14 31 0.0 Burundi 35 3 38 0.0 Guinea 30 12 42 0.0 Tunisia 22 6 28 0.0 Gambia 24 6 30 0.0 Gabon 9 8 17 0.0 Chad 32 34 66 0.0 Djibouti 13 6 19 0.0 Niger 17 4 21 0.0 Liberia 12 12 24 0.0 Mali 15 3 18 0.0 Comoros 7 8 15 0.0 Algeria 9 5 14 0.0 Somalia 13 5 18 0.0 Equatorial Guinea 9-9 0.0 Central African Republic 6 2 8 0.0 Cape Verde 2 4 6 0.0 Mauritania 273 122 395 0.0 Reunion - 4 4 0.0

Appendix 16 continued: Departures by Nationality and Gender, 2016. Sex Nationality Male Female % Distribution Guinea-Bissau 1 1 2 0.0 Sao Tome and Principe 3-3 0.0 9,837 4,348 14,185 0.7 Europe United Kingdom 21,120 16,498 37,618 1.7 Germany 14,278 13,484 27,762 1.3 France 4,599 3,741 8,340 0.4 Netherlands 3,410 3,297 6,707 0.3 Switzerland 3,019 3,171 6,190 0.3 Italy 2,504 2,017 4,521 0.2 Belgium 2,429 1,599 4,028 0.2 Spain 1,889 1,785 3,674 0.2 Ireland 1,161 999 2,160 0.1 Austria 1,164 904 2,068 0.1 Portugal 1,178 727 1,905 0.1 Denmark 928 840 1,768 0.1 Norway 648 883 1,531 0.1 Poland 741 637 1,378 0.1 Sweden 577 531 1,108 0.1 Russian Federation 566 425 991 0.0 Czech Republic 452 363 815 0.0 Finland 277 354 631 0.0 Serbia 294 176 470 0.0 Greece 285 157 442 0.0 Turkey 257 167 424 0.0 Bulgaria 208 202 410 0.0 Ukraine 229 127 356 0.0 Hungary 183 150 333 0.0 Cyprus 115 89 204 0.0 Romania 118 68 186 0.0 Sint Maarten (Dutch part) 63 80 143 0.0 Croatia 60 68 128 0.0 Slovakia 74 55 129 0.0 British Indian Ocean Territory 69 35 104 0.0 Luxembourg 48 55 103 0.0 Slovenia 45 51 96 0.0 French Guiana 35 48 83 0.0 Malta 33 41 74 0.0 Lithuania 34 34 68 0.0 Estonia 26 31 57 0.0 Montenegro 33 20 53 0.0 Latvia 36 14 50 0.0 Iceland 15 22 37 0.0 Liechtenstein 9 12 21 0.0 Georgia 9 6 15 0.0 Andorra 8 5 13 0.0 Monaco 4 9 13 0.0 Bosnia and Herzegovina 7 5 12 0.0 Belarus 7 5 12 0.0 Macedonia, the Former Yugoslav Republic of 1 7 8 0.0 Saint Lucia 5 2 7 0.0 Moldova, Republic of 1 5 6 0.0 Falkland Islands (Malvinas) - 4 4 0.0 French Polynesia 2 2 4 0.0 TOURISM STATISTICS REPORT 2016 73.

Appendix 16 continued: Departures by Nationality and Gender, 2016. Nationality 74. TOURISM STATISTICS REPORT 2016 Male Sex Female % Distribution Holy See (Vatican City State) 3-3 0.0 Saint Kitts and Nevis 2 1 3 0.0 Albania 2 1 3 0.0 South Georgia and the South Sandwich Islands 1-1 0.0 Montserrat - 1 1 0.0 Saint Vincent and the Grenadines - 1 1 0.0 San Marino - 1 1 0.0 63,261 54,012 117,273 5.4 America United States 18,024 21,052 39,076 1.8 Canada 3,626 3,673 7,299 0.3 Barbados 1,613 1,443 3,056 0.1 United States Minor Outlying Islands 1,013 1,206 2,219 0.1 Brazil 554 403 957 0.0 Mexico 282 268 550 0.0 Paraguay 250 151 401 0.0 Argentina 194 126 320 0.0 Cuba 142 96 238 0.0 Peru 65 66 131 0.0 Jamaica 69 52 121 0.0 Chile 73 42 115 0.0 Guyana 73 28 101 0.0 Trinidad and Tobago 47 46 93 0.0 Uruguay 30 30 60 0.0 Colombia 25 26 51 0.0 Costa Rica 25 22 47 0.0 Venezuela 22 22 44 0.0 Bahamas 13 4 17 0.0 Antigua and Barbuda 12 2 14 0.0 Dominican Republic 3 11 14 0.0 Guatemala 9 5 14 0.0 Ecuador 6 5 11 0.0 Belize 3 7 10 0.0 Grenada 5 5 10 0.0 Panama 2 6 8 0.0 Suriname 4 3 7 0.0 El Salvador 2 3 5 0.0 Bolivia 2-2 0.0 Dominica 2-2 0.0 Aruba 1-1 Nicaragua - 1 1 0.0 26,191 28,804 54,995 2.5 Oceania Australia 6,295 6,691 12,986 0.6 New Zealand 1,462 1,394 2,856 0.1 Samoa 5-5 0.0 Solomon Islands 4-4 0.0 Papua New Guinea 2 1 3 0.0 Fiji 1 1 2 0.0 American Samoa - 1 1 0.0 Palau 1-1 0.0 7,770 8,088 15,858 0.7 Middle East Israel 1,381 591 1,972 0.1

Appendix 16 continued: Departures by Nationality and Gender, 2016. Sex Nationality Male Female % Distribution Bangladesh 741 364 1,105 0.1 Lebanon 150 31 181 0.0 Jordan 53 11 64 0.0 Iran, Islamic Republic of 22 14 36 0.0 Iraq 13 11 24 0.0 Saudi Arabia 19 3 22 0.0 Qatar 7 8 15 0.0 United Arab Emirates 9 5 14 0.0 Oman 8 4 12 0.0 Kuwait 7 1 8 0.0 Yemen 3 4 7 0.0 Bahrain 4-4 0.0 Palestine, State of 2 1 3 0.0 Syrian Arab Republic 2-2 0.0 2,421 1,048 3,469 0.2 Asia India 12,509 5,920 18,429 0.8 China 4,819 2,400 7,219 0.3 Japan 1,806 1,696 3,502 0.2 Pakistan 1,484 820 2,304 0.1 Korea, Republic of 1,576 710 2,286 0.1 Sri Lanka 1,138 760 1,898 0.1 Singapore 552 343 895 0.0 Philippines 226 214 440 0.0 Malaysia 203 217 420 0.0 Taiwan, Province of China 103 90 193 0.0 Thailand 68 70 138 0.0 Indonesia 63 32 95 0.0 Hong Kong 29 45 74 0.0 Korea, Democratic People s Republic of 27 14 41 0.0 Viet Nam 25 15 40 0.0 Macao 15-15 0.0 Maldives 13-13 0.0 Afghanistan 8 3 11 0.0 Azerbaijan 8 3 11 0.0 Kazakhstan 1 8 9 0.0 Nepal 6 3 9 0.0 Uzbekistan 5 3 8 0.0 Mongolia 3 2 5 0.0 Cambodia 2 2 4 0.0 Myanmar 3-3 0.0 Kyrgyzstan 2 1 3 0.0 Bhutan 2-2 0.0 Honduras - 2 2 0.0 Timor-Leste - 2 2 0.0 Armenia 1-1 0.0 Brunei Darussalam 1-1 0.0 Lao People s Democratic Republic 1-1 0.0 Antarctica 3 3 3 0.0 24,702 13,378 38,077 1.8 Not Known 3,299 1,728 5,027 0.2 Grand 1,387,237 785,687 2,172,921 100 TOURISM STATISTICS REPORT 2016 75.

Appendix 17: Departures by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution SADC Zimbabwe 431,957 323,236 755,193 34.8 South Africa 484,756 192,025 676,781 31.1 Zambia 123,562 48,794 172,356 7.9 Namibia 119,544 60,020 179,564 8.3 Botswana 89,495 50,234 139,729 6.4 Lesotho 6,093 10,659 16,752 0.8 Malawi 9,602 2,314 11,916 0.5 Swaziland 7,971 2,416 10,387 0.5 United Republic of Tanzania 3,850 756 4,606 0.2 Mozambique 3,421 1,049 4,470 0.2 Angola 781 288 1,069 0.0 Democratic Republic of the Congo 589 276 865 0.0 Mauritius 498 187 685 0.0 Seychelles 111 177 288 0.0 Madagascar 77 43 120 0.0 1,282,307 692,474 1,974,781 90.9 Rest of Africa Kenya 3,161 1,312 4,473 0.2 Uganda 1,116 482 1,598 0.1 Nigeria 575 209 784 0.0 Ghana 255 127 382 0.0 Somalia 231 94 325 0.0 Ethiopia 168 114 282 0.0 Mauritania 159 85 244 0.0 Rwanda 78 48 126 0.0 Cameroon 84 32 116 0.0 Sudan 58 27 85 0.0 Chad 38 37 75 0.0 Senegal 58 17 75 0.0 Egypt 51 13 64 0.0 Côte d Ivoire 54 7 61 0.0 Sierra Leone 37 8 45 0.0 Togo 41 4 45 0.0 Burkina Faso 32 12 44 0.0 Burundi 35 7 42 0.0 Congo 28 14 42 0.0 Benin 33 9 42 0.0 Morocco 25 13 38 0.0 Libya 17 11 28 0.0 Tunisia 23 4 27 0.0 Gambia 17 6 23 0.0 Gabon 10 13 23 0.0 Djibouti 13 6 19 0.0 Niger 15 4 19 0.0 Guinea 14 5 19 0.0 Comoros 7 8 15 0.0 Liberia 9 6 15 0.0 Eritrea 5 8 13 0.0 Mali 9 2 11 0.0 Algeria 4 6 10 0.0 Equatorial Guinea 10-10 0.0 Central African Republic 6 3 9 0.0 76. TOURISM STATISTICS REPORT 2016

Appendix 17 continued: Departures by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution Cape Verde 2 4 6 0.0 Sao Tome and Principe 4 1 5 0.0 Guinea-Bissau - 1 1 0.0 South Sudan 1-1 0.0 6,483 2,759 9,242 0.4 Europe United Kingdom 14,951 12,934 27,885 1.3 Germany 13,132 12,646 25,778 1.2 France 4,005 3,476 7,481 0.3 Netherlands 3,174 3,173 6,347 0.3 Switzerland 3,093 3,196 6,289 0.3 Italy 2,098 1,788 3,886 0.2 Belgium 2,111 1,498 3,609 0.2 Spain 1,773 1,661 3,434 0.2 Austria 1,035 903 1,938 0.1 Denmark 793 767 1,560 0.1 Ireland 749 697 1,446 0.1 Norway 597 833 1,430 0.1 Poland 682 574 1,256 0.1 Portugal 710 526 1,236 0.1 Sweden 498 451 949 0.0 Russian Federation 485 357 842 0.0 Czech Republic 463 354 817 0.0 Finland 259 302 561 0.0 Turkey 196 154 350 0.0 Ukraine 181 149 330 0.0 Hungary 161 130 291 0.0 Bulgaria 154 114 268 0.0 Greece 153 97 250 0.0 Bosnia and Herzegovina 89 51 140 0.0 Cyprus 80 59 139 0.0 Slovakia 73 48 121 0.0 Iceland 49 60 109 0.0 Luxembourg 54 56 110 0.0 Slovenia 44 49 93 0.0 Croatia 42 31 73 0.0 Malta 35 36 71 0.0 Lithuania 29 29 58 0.0 Estonia 28 28 56 0.0 Latvia 34 14 48 0.0 Georgia 26 16 42 0.0 British Indian Ocean Territory 23 18 41 0.0 Bouvet Island 16 10 26 0.0 Monaco 14 12 26 0.0 Andorra 17 20 37 0.0 Liechtenstein 8 14 22 0.0 Sint Maarten (Dutch part) 9 13 22 0.0 Belarus 13 5 18 0.0 Montenegro 10 7 17 0.0 New Caledonia 5 7 12 0.0 French Guiana 5 4 9 0.0 South Georgia and the South Sandwich Islands 6 1 7 0.0 Wallis and Futuna 4 1 5 0.0 French Polynesia 3 1 4 0.0 TOURISM STATISTICS REPORT 2016 77.

Appendix 17 continued: Departures by Country of Residence and Gender, 2016. Country of Residence 78. TOURISM STATISTICS REPORT 2016 Male SEX Female % Distribution Moldova, Republic of - 5 5 0.0 Pitcairn 2 2 4 0.0 Saint Lucia 3 1 4 0.0 Macedonia, the Former Yugoslav Republic of 1 3 4 0.0 Albania 3 1 4 0.0 Cayman Islands 2 1 3 0.0 Falkland Islands (Malvinas) 1 2 3 0.0 Romania 87 52 139 0.0 Saint Kitts and Nevis 2 1 3 0.0 Svalbard and Jan Mayen 2 1 3 0.0 Guernsey 1 2 3 0.0 Jersey 1 2 3 0.0 Faroe Islands - 2 2 0.0 Saint Vincent and the Grenadines 1 1 2 0.0 British Virgin Islands - 1 1 0.0 Holy See (Vatican City State) - 1 1 0.0 Saint Helena 1-1 0.0 San Marino - 1 1 0.0 Serbia 92 50 142 0.0 Isle of Man 1-1 0.0 52,369 47,499 99,868 4.6 America United States 16,648 19,878 36,526 1.7 Canada 3,120 3,414 6,534 0.3 United States Minor Outlying Islands 588 699 1,287 0.1 Brazil 491 355 846 0.0 Mexico 290 273 563 0.0 Argentina 149 90 239 0.0 Paraguay 83 56 139 0.0 Chile 70 43 113 0.0 Peru 48 52 100 0.0 Cuba 55 35 90 0.0 Jamaica 37 32 69 0.0 Bolivia 38 24 62 0.0 Uruguay 30 31 61 0.0 Trinidad and Tobago 30 29 59 0.0 Bahamas 35 18 53 0.0 Costa Rica 26 24 50 0.0 Guyana 30 15 45 0.0 Colombia 19 23 42 0.0 Venezuela 19 24 43 0.0 Panama 5 10 15 0.0 Bermuda 5 8 13 0.0 Belize 4 7 11 0.0 Dominica 6 4 10 0.0 Antigua and Barbuda 4 4 8 0.0 Barbados 1,369 1,273 2,642 0.1 Guatemala 4 3 7 0.0 Aruba 3 4 7 0.0 Dominican Republic 2 4 6 0.0 Grenada 4 2 6 0.0 Ecuador 3 2 5 0.0 El Salvador 2 2 4 0.0 Haiti 2 2 4 0.0

Appendix 17 continued: Departures by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution Nicaragua 1 2 3 0.0 Suriname 1 2 3 0.0 Anguilla - 2 2 0.0 US Virgin Islands 1 1 2 0.0 Northern Mariana Islands - 1 1 0.0 23,222 26,448 49,670 2.3 Oceanina Australia 5,697 6,416 12,113 0.6 New Zealand 1,210 1,238 2,448 0.1 Solomon Islands 117 34 151 0.0 American Samoa 6 5 11 0.0 Norfolk Island 3 6 9 0.0 Samoa 7-7 0.0 Papua New Guinea 4 2 6 0.0 Cocos (Keeling) Islands 3-3 0.0 Cook Islands 2 1 3 0.0 Fiji 1 1 2 0.0 Heard Island and McDonald McDonald Islands 2-2 0.0 Nauru 1-1 0.0 Vanuatu 1-1 0.0 Palau 1-1 0.0 Tonga 1-1 0.0 7,056 7,703 14,759 0.7 Middle East Israel 1,162 546 1,708 0.1 Bangladesh 338 126 464 0.0 United Arab Emirates 353 94 447 0.0 Lebanon 54 40 94 0.0 Yemen 46 24 70 0.0 Qatar 20 19 39 0.0 Jordan 26 7 33 0.0 Saudi Arabia 20 6 26 0.0 Oman 8 7 15 0.0 Bahrain 9 2 11 0.0 Iran, Islamic Republic of 5 5 10 0.0 Kuwait 8 1 9 0.0 Iraq 3 1 4 0.0 2,052 878 2,930 0.1 Alsia India 4,639 2,091 6,730 0.3 Japan 1,468 1,496 2,964 0.1 China 1,787 928 2,715 0.1 Korea, Republic of 1,190 551 1,741 0.1 Singapore 493 313 806 0.0 Pakistan 435 257 692 0.0 Sri Lanka 284 219 503 0.0 Hong Kong 190 194 384 0.0 Malaysia 184 154 338 0.0 Philippines 81 105 186 0.0 Taiwan, Province of China 78 60 138 0.0 Thailand 76 63 139 0.0 Myanmar 83 29 112 0.0 Afghanistan 33 25 58 0.0 Indonesia 29 27 56 0.0 TOURISM STATISTICS REPORT 2016 79.

Appendix 17 continued: Departures by Country of Residence and Gender, 2016. SEX Country of Residence Male Female % Distribution Korea, Democratic People s Republic of 23 15 38 0.0 Macao 27 8 35 0.0 Viet Nam 15 8 23 0.0 Cambodia 11 10 21 0.0 Kazakhstan 6 11 17 0.0 Azerbaijan 9 7 16 0.0 Nepal 3 9 12 0.0 Maldives 11-11 0.0 Uzbekistan 5 2 7 0.0 Honduras 1 3 4 0.0 Mongolia 4-4 0.0 Brunei Darussalam 1 2 3 0.0 Armenia 2-2 0.0 Bhutan 2-2 0.0 Kyrgyzstan 3-3 0.0 Lao People s Democratic Republic 2-2 0.0 Turkmenistan - 1 1 0.0 Antarctica 1 3 4 0.0 11,176 6,591 17,767 0.8 Not Known 2,572 1,332 3,904 0.2 Grand 1,387,237 785,684 2,172,921 100.0 80. TOURISM STATISTICS REPORT 2016

Appendix 18: Departures by Nationality and Gender, 2016. Nationality Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ SADC Zimbabwe 63,354 50,293 92,714 141,485 142,809 124,349 90,558 53,471 37,367 24,230 14,934 835,564 South Africa 49,759 30,070 53,361 77,507 80,102 85,248 80,293 72,197 61,465 42,240 41,879 674,121 Zambia 5,708 11,963 23,435 34,262 38,421 26,661 17,886 8,573 5,968 2,341 1,234 176,452 Namibia 13,351 14,541 25,340 29,024 25,417 20,597 16,260 12,599 9,391 5,141 4,715 176,376 Lesotho 922 1,125 2,365 3,083 2,883 2,465 2,072 1,438 914 532 393 18,192 Malawi 928 702 1,205 2,423 3,025 2,701 1,781 1,340 797 383 267 15,552 Swaziland 545 891 1,774 2,379 2,240 1,264 1,085 639 376 135 131 11,459 United Republic 332 213 473 931 1,168 961 594 494 280 245 153 5,844 of Tanzania Mozambique 311 278 406 793 1,013 1,065 643 440 420 148 106 5,623 Democratic Republic of the Congo 272 64 116 159 341 254 180 177 79 88 50 1,780 Mauritius 110 56 105 107 157 87 117 141 178 85 43 1,186 Angola 138 67 108 148 171 230 146 146 94 51 27 1,326 Seychelles 18 12 87 46 44 29 56 52 37 17 3 401 Madagascar 1-13 34 14 13 15 12 38 19 2 161 135,749 110,275 201,502 292,381 297,805 265,924 211,686 151,719 117,404 75,655 63,937 1,924,037 Rest of Africa Kenya 688 189 524 740 1,022 1,112 928 624 410 181 101 6,519 Uganda 151 88 216 372 493 267 308 166 142 100 55 2,358 Nigeria 133 61 70 169 252 522 220 252 193 62 41 1,975 Ghana 74 25 61 93 94 100 93 125 109 82 79 935 Ethiopia 71 27 25 47 74 79 71 39 10 11 18 472 Cameroon 4 2 14 28 45 40 18 9 12 4 10 186 Sierra Leone 4 2 8 3 9 9 12 10 4 2 1 64 Egypt 15 10 19 18 11 30 8 13 4 1 3 132 Rwanda 16 6 13 23 34 38 4 3 3 3 2 145 Congo - 1 5 7 27 6 4 7 2 8-67 Libya 19 16 14 4 10 2 8 9 9 5 1 97 Sudan 9 5 16 2 8 6 6 9 8 7 7 83 Côte d Ivoire 1 2 2 2 19 4 5 6 6 1-48 Togo 5 2 6 9 4 22 3 3 3 5-62 Senegal 2 1 4 7 11 8 11 7 11 3-65 Benin - 8 7 8 11 2 10 4 1 3 7 61 Morocco 6 2 3 5 9 13 11 4 4 3-60 Burkina Faso - - 2 8 7 8 7 7 4 2 3 48 Eritrea 5 2 1 - - 7 7 6 1-2 31 Burundi 5 1 1 8 8 5 2 4 3 1-38 Guinea 8-3 6 2 7 8 1 2 3 2 42 Tunisia - - 3 5 7 6-4 1 1 1 28 Gambia 1 2 4 2 4 8 1 3 1 4-30 Gabon 1-2 1 4 5 3 1 - - - 17 Chad 1 1 2 7 2 2 8 11 16 7 9 66 Djibouti - - 8 8 2 - - 1 - - - 19 Niger - - 1-3 5 3 5 4 - - 21 Liberia 2 5 5 4 - - 2 3 2 1-24 Mali - - 3 6-3 1-5 - - 18 Comoros - - 4 3 1 6 1 - - - - 15 Algeria - - 1 1 3 2 2 1 2 2-14 Somalia 3 1 6 1 3 2-2 - - - 18 Equatorial Guinea - - - 2 2 3 1 - - - 1 9 Central African Republic - - 1 1-2 1 1-2 - 8 TOURISM STATISTICS REPORT 2016 81.

Appendix 18 continued: Departures by Nationality and Gender, 2016. Nationality Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Cape Verde 1 - - - 1 2 - - 1 1-6 Mauritania 28 26 36 34 52 28 53 50 51 25 12 395 Reunion - - - - - - 1 - - 1 2 4 Guinea-Bissau - - - - 1-1 - - - - 2 Sao Tome and Principe - 1 - - - - - 2 - - - 3 1,253 486 1,090 1,634 2,235 2,361 1,822 1,392 1,024 531 357 14,185 Europe United Kingdom 3,533 1,503 2,089 2,340 2,213 2,576 3,376 4,249 4,319 4,090 7,330 37,618 Germany 1,856 1,434 2,044 1,965 1,510 1,466 2,818 3,781 3,471 2,943 4,474 27,762 France 786 315 576 618 602 761 757 858 877 881 1,309 8,340 Netherlands 825 514 639 511 356 435 590 707 756 614 760 6,707 Switzerland 362 411 539 497 314 323 559 637 682 716 1,150 6,190 Italy 307 109 299 477 438 524 534 561 422 305 545 4,521 Belgium 295 215 303 253 304 287 488 534 519 354 476 4,028 Spain 232 137 403 528 426 337 365 390 340 226 290 3,674 Ireland 165 105 177 225 156 179 118 221 344 198 272 2,160 Austria 92 113 122 132 97 116 194 243 294 268 397 2,068 Portugal 155 60 139 220 236 189 186 184 190 180 166 1,905 Denmark 178 152 129 127 89 94 91 185 199 159 365 1,768 Norway 246 329 149 80 50 75 68 96 144 114 180 1,531 Poland 101 49 74 132 146 165 174 148 142 130 117 1,378 Sweden 109 65 74 94 50 96 116 101 102 83 218 1,108 Russian Federation 51 44 87 115 101 159 142 100 100 54 38 991 Czech Republic 46 30 72 91 88 86 81 107 65 84 65 815 Finland 25 67 50 69 46 41 63 71 61 78 60 631 Serbia 70 13 19 42 46 44 109 49 36 22 20 470 Greece 53 5 23 36 35 89 53 46 34 27 41 442 Turkey 14 8 57 42 46 61 32 64 49 22 29 424 Bulgaria 53 4 25 47 67 46 63 29 34 24 18 410 Ukraine 17 16 24 28 27 28 39 43 36 67 31 356 Hungary 24 4 18 31 41 25 45 20 34 50 41 333 Cyprus 17 3 10 29 14 2 22 17 18 35 37 204 Romania 6 6 17 47 32 20 24 15 8 3 8 186 Sint Maarten (Dutch part) 3 7 13 21 13 8 13 15 14 19 17 143 Croatia 3 3 13 35 7 9 13 10 5 14 16 128 Slovakia 7 2 8 16 28 15 11 11 13 5 13 129 British Indian Ocean Territory 3 7 9 17 11 16 9 12 11 5 4 104 Luxembourg 4 6 14 11 4 1 5 12 16 14 16 103 Slovenia 11 2 7 14 11 9 16 4 11 1 10 96 French Guiana 6 1 1 7 9 6 9 13 9 13 9 83 Malta 6 4 24 7 3 3 7 7 2 4 7 74 Lithuania 1 4 8 2 10 10 14 5 8 6-68 Estonia 1 1 5 11 5 5 7 14 1 4 3 57 Montenegro 10 2 - - 2 30 2 1 5-1 53 Latvia 6 5 4 15-5 5 8 1 1-50 Iceland - 4 4 7 4 2 4 7 5 - - 37 Liechtenstein - 6 3 1 1 1-2 1 5 1 21 Georgia - 2 1 2 2 1 2 3 - - 2 15 Andorra 1-1 1-1 2 2 2 1 2 13 82. TOURISM STATISTICS REPORT 2016

Appendix 18 continued: Departures by Nationality and Gender, 2016. Nationality Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Monaco 5 - - - 2-3 2 - - 1 13 Bosnia and Herzegovina - 3-3 1-4 - 1 - - 12 Belarus - 1 1 1 3 1 - - 1 2 2 12 Macedonia, the Former Yugoslav Republic of - 2 4 - - 2 - - - - - 8 Saint Lucia - - - - 1 1 2 2-1 - 7 Moldova, Republic of Falkland Islands (Malvinas) French Polynesia Holy See (Vatican City State) Saint Kitts and Nevis - - 1 1 1 2 1 - - - - 6 - - 1 1 1 - - - - 1-4 - - 1 2-1 - - - - - 4 - - - - - - - 3 - - - 3 - - 1-1 - - - - 1-3 Albania - 1 - - - 2 - - - - - 3 South Georgia and the South Sandwich Islands - - 1 - - - - - - - - 1 Montserrat - - - - - - - 1 - - - 1 Saint Vincent and the Grenadines - - - - - - - - - - 1 1 San Marino - - - - - - - - 1 - - 1 9,685 5,774 8,283 8,951 7,650 8,355 11,236 13,590 13,383 11,824 18,542 117,273 America United States 4,150 2,719 2,746 2,665 2,276 2,001 2,408 2,684 3,219 4,017 10,191 39,076 Canada 588 379 568 573 389 440 417 666 837 998 1,444 7,299 Barbados 155 200 278 242 176 227 253 318 318 355 534 3,056 United States Minor Outlying Islands 96 141 148 172 134 127 185 219 209 284 504 2,219 Brazil 98 46 92 150 125 87 70 80 73 90 46 957 Mexico 51 47 80 65 49 39 57 69 38 29 26 550 Paraguay 5 4 5 14 64 64 69 76 72 23 5 401 Argentina 23 9 29 41 37 34 20 21 20 33 53 320 Cuba 9 1 9 23 32 45 46 31 12 11 19 238 Peru 11 6 14 17 6 18 26 16 10 5 2 131 Jamaica 5 3 1 7 6 16 20 17 9 23 14 121 Chile - 12 28 15 9 11 9 8 9 4 10 115 Guyana 9-4 6 30 9 7 8 18 3 7 101 Trinidad and Tobago 5-6 10 7 7 3 2 12 12 29 93 Uruguay 6 1 4 6 3 5 6 5 1 9 14 60 Colombia - 4 7 6 6 4 7 6 3 5 3 51 Costa Rica - - 11 5 4 3 4 10 3 5 2 47 Venezuela 2 5 4 4 2 3 6 4 4 7 3 44 Bahamas - 2 2 3 2 1 2 1 1 2 1 17 Antigua and Barbuda Dominican Republic - - 3 - - - - 6-5 - 14 - - 1-3 - - 1-7 2 14 Guatemala - 2 - - - 3-6 2 1-14 Ecuador 1-1 2 2 1 2 1 1 - - 11 TOURISM STATISTICS REPORT 2016 83.

Appendix 18 continued: Departures by Nationality and Gender, 2016. Nationality Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Belize 2 - - 2 - - 1-1 1 3 10 Grenada - - - 1 4 3-2 - - - 10 Panama - 1 2-3 - 1-1 - - 8 Suriname - - 2-2 - 1 1 - - 1 7 El Salvador - - - 4 1 - - - - - - 5 Bolivia - - - - 1 - - - - 1-2 Dominica - - - 1 - - - 1 - - - 2 Aruba - - - - - - - - - - 1 1 Nicaragua 1 - - - - - - - - - - 1 5,217 3,582 4,045 4,034 3,373 3,148 3,620 4,259 4,873 5,930 12,914 54,995 Oceania Australia 1,046 749 1,084 1,022 673 703 860 1,298 1,426 1,565 2,560 12,986 New Zealand 265 166 234 193 103 160 228 238 317 302 650 2,856 Samoa - 3-1 - - 1 - - - - 5 Solomon Islands - - - - 1 1 - - 1 1-4 Papua New Guinea - - 1 2 - - - - - - - 3 Fiji - - - - - 1 1 - - - - 2 American Samoa - - - - - - - 1 - - - 1 Palau 1 - - - - - - - - - - 1 1,312 918 1,319 1,218 777 865 1,090 1,537 1,744 1,868 3,210 15,858 Middle East Israel 116 96 93 137 121 170 156 203 234 265 381 1,972 Bangladesh 269 109 43 96 119 154 146 96 39 20 14 1,105 Lebanon 16 9 9 19 16 24 8 28 46 3 3 181 Jordan 2-6 2 20 20 9 5 - - - 64 Iran, Islamic Republic of 9 3-9 6 1 7 1 - - - 36 Iraq - - 9-3 - - 5 2 1 4 24 Saudi Arabia - 5-3 1 1 4 3 2 3-22 Qatar 5 1 1 1-1 3 2-1 - 15 United Arab Emirates - - 1-1 5 1 3 1 2-14 Oman 1 2 1 1 2 2-3 - - - 12 Kuwait - 1 2-2 1-1 - - 1 8 Yemen - 1-2 - 1-1 2 - - 7 Bahrain - - - - 4 - - - - - - 4 Palestine, State of Syrian Arab Republic - - - - 1 2 - - - - - 3 - - - - - 2 - - - - - 2 418 227 165 270 296 384 334 351 326 295 403 3,469 Asia India 3,222 628 1,648 2,288 2,499 2,620 1,866 1,419 1,033 584 622 18,429 China 635 263 748 984 815 864 928 969 507 296 210 7,219 Japan 199 103 228 370 316 265 255 232 262 336 936 3,502 Pakistan 562 103 228 198 369 259 235 162 90 40 58 2,304 Korea, Republic of 155 167 240 241 205 255 341 221 215 152 94 2,286 Sri Lanka 438 83 170 222 229 125 152 128 138 152 61 1,898 Singapore 51 23 77 109 97 92 86 94 101 62 103 895 Philippines 52 15 14 56 49 54 48 37 39 41 35 440 Malaysia 18 16 57 57 40 49 32 30 59 37 25 420 Taiwan, Province of China 26 4 7 3 20 38 12 13 22 10 38 193 84. TOURISM STATISTICS REPORT 2016

Appendix 18 continued: Departures by Nationality and Gender, 2016. Nationality Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Thailand 6 5 9 14 19 20 18 17 7 15 8 138 Indonesia 3 2 2 41 8 9 17 2 4 3 4 95 Hong Kong 8 5 8 1 4 11 9 6 9 5 8 74 Korea, Democratic People s Republic of 2-3 5 1 2 8 9 3 2 6 41 Viet Nam 3 1 1 9 9 12 1 1 1-2 40 Macao - 2 5 1 2 2 1 - - 1 1 15 Maldives 12 - - - 1 - - - - - - 13 Afghanistan - - - 2 3 2 1-2 - 1 11 Azerbaijan - - 3 2 1 2 - - 1 1 1 11 Kazakhstan - 2 2-1 1 3 - - - - 9 Nepal - - 2 3 2 1 1 - - - - 9 Uzbekistan 2 - - 1 1 4 - - - - - 8 Mongolia - 1-3 1 - - - - - - 5 Cambodia - - - 1 1-1 - 1 - - 4 Myanmar - - - - - - 1 1 - - 1 3 Kyrgyzstan - 1-1 1 - - - - - - 3 Bhutan - - - - - - 1-1 - - 2 Honduras - - - - 2 - - - - - - 2 Timor-Leste - - - - 1-1 - - - - 2 Armenia - - 1 - - - - - - - - 1 Brunei Darussalam Lao People s Democratic Republic - - - - 1 - - - - - - 1 - - - - 1 - - - - - - 1 Antarctica - - - - 1 - - - 1 1-3 5,394 1,424 3,453 4,612 4,700 4,687 4,018 3,341 2,496 1,738 2,214 38,077 Not Known 251 193 354 550 672 544 556 561 531 439 376 5,027 Grand 159,279 122,879 220,211 313,650 317,508 286,268 234,362 176,750 141,781 98,280 101,953 2,172,921 TOURISM STATISTICS REPORT 2016 85.

Appendix 19: Departures by Country of Residence and Gender, 2016. Country of Residence Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ SADC Zimbabwe 58,035 48,200 87,115 127,737 127,140 109,453 79,913 48,227 33,550 21,597 14,226 755,193 South Africa 46,375 30,034 55,263 82,591 84,570 87,408 80,126 69,729 59,410 41,029 40,246 676,781 Zambia 5,405 11,732 23,303 33,946 37,729 25,957 17,204 8,143 5,540 2,161 1,236 172,356 Namibia 13,721 14,619 25,550 29,556 25,963 21,005 16,659 12,883 9,552 5,251 4,805 179,564 Botswana 15,881 4,356 7,716 14,189 18,648 20,943 18,332 14,426 11,384 7,653 6,201 139,729 Lesotho 809 976 2,161 2,877 2,653 2,290 1,905 1,347 882 478 374 16,752 Malawi 668 578 963 2,006 2,320 2,074 1,311 931 589 292 184 11,916 Swaziland 539 791 1,531 2,162 2,053 1,167 970 564 335 141 134 10,387 United Republic of Tanzania 246 168 420 799 995 781 444 356 171 140 86 4,606 Mozambique 229 205 345 630 860 782 511 336 338 131 103 4,470 Angola 102 54 98 121 138 163 114 122 86 56 15 1,069 Democratic Republic of the Congo 137 38 60 73 159 111 85 82 41 45 34 865 Mauritius 59 31 66 68 92 64 69 74 90 47 25 685 Seychelles 18 9 47 38 38 26 26 38 28 16 4 288 Madagascar 1 1 9 21 15 15 14 13 20 8 3 120 142,225 111,792 204,647 296,814 303,373 272,239 217,683 157,271 122,016 79,045 67,676 1,974,781 Rest of Africa Kenya 355 126 418 567 760 727 621 423 287 109 80 4,473 Uganda 110 68 166 266 322 167 203 111 91 56 38 1,598 Nigeria 46 21 38 72 131 150 85 81 130 22 8 784 Ghana 22 14 32 54 45 38 44 52 35 20 26 382 Somalia 17 16 23 39 50 45 38 37 30 10 20 325 Ethiopia 33 6 21 29 43 48 38 26 15 6 17 282 Mauritania 17 16 29 18 36 18 24 29 27 21 9 244 Rwanda 8 3 15 25 31 28 3 2 5 5 1 126 Cameroon 1 2 13 19 23 14 13 8 12 2 9 116 Sudan 7 6 11 8 14 6 9 7 7 5 5 85 Chad - 2 2 7 4 5 12 11 13 7 12 75 Senegal 4 2 3 7 11 9 11 6 15 6 1 75 Egypt 6 5 14 8 7 5 8 4 2 3 2 64 Côte d Ivoire - 1 7 3 8 9 8 8 12 4 1 61 Sierra Leone 4 1 4 3 8 8 6 5 4 1 1 45 Togo 1 2 4 6 5 14 4 3 3 2 1 45 Burkina Faso - - 3 9 7 8 7 4 5-1 44 Burundi 8 1 1 6 3 5 2 11 3 2-42 Congo - - 4 6 14 4 3 3 4 3 1 42 Benin - 1 6 8 8 1 4 3 3 1 7 42 Morocco 2 2 2 7 3 5 7 6-3 1 38 Libya 5 4 3 1 6 1 6-1 - 1 28 Tunisia - - 3 5 5 6 1 5 1-1 27 Gambia - 2 4 3 3 4 1 2 1 1 2 23 Gabon 1-2 3 5 6 4 1-1 - 23 Djibouti - - 8 8 2 - - 1 - - - 19 Niger - - 1-2 4 5 3 4 - - 19 Guinea 2-1 3 2 3-1 2 3 2 19 Comoros - - 4 3 1 6 1 - - - - 15 Liberia - 2 1 5 - - 2 3 1 1-15 Eritrea 1 1 1 - - 1 2 3 1-3 13 Mali - - 1 3-5 - - 2 - - 11 Algeria - - 3 1 2 1-1 1 1-10 Equatorial Guinea - - - 2 2 3 2 - - - 1 10 86. TOURISM STATISTICS REPORT 2016

Appendix 19 continued: Departures by Country of Residence and Gender, 2016. Country of Residence Central African Republic Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ - - 1 1-2 1 1-2 1 9 Cape Verde 1 - - - 1 2 - - 1 1-6 Sao Tome and Principe - 1-1 - 1-2 - - - 5 Guinea-Bissau - - - - - - 1 - - - - 1 South Sudan - - - - - - - 1 - - - 1 651 305 849 1,206 1,564 1,359 1,176 864 718 298 252 9,242 Europe United Kingdom 2,684 1,401 1,844 1,926 1,642 1,809 2,180 2,819 2,933 2,928 5,719 27,885 Germany 1,650 1,339 1,964 1,823 1,346 1,309 2,530 3,609 3,265 2,773 4,170 25,778 France 657 267 511 551 493 567 666 772 850 855 1,292 7,481 Netherlands 769 503 621 499 328 394 549 672 726 567 719 6,347 Switzerland 362 409 548 516 344 362 580 668 686 685 1,129 6,289 Italy 258 104 260 424 376 425 448 475 370 286 460 3,886 Belgium 271 192 282 245 253 287 412 480 440 322 425 3,609 Spain 225 132 373 509 402 311 310 357 300 224 291 3,434 Austria 89 115 126 132 97 99 170 241 278 241 350 1,938 Denmark 152 152 130 104 66 73 86 146 173 141 337 1,560 Ireland 146 99 161 158 103 122 74 119 166 107 191 1,446 Norway 229 319 144 81 47 60 57 95 124 106 168 1,430 Poland 93 48 73 117 131 151 145 141 130 119 108 1,256 Portugal 99 48 97 128 143 131 126 128 124 98 114 1,236 Sweden 99 61 67 81 49 68 92 91 83 76 182 949 Russian Federation 41 49 75 104 94 118 111 80 90 45 35 842 Czech Republic 51 32 67 90 89 83 87 107 67 84 60 817 Finland 18 64 44 66 40 34 52 63 53 69 58 561 Turkey 17 10 34 35 41 33 35 50 44 21 30 350 Ukraine 25 26 28 29 30 33 29 38 30 29 33 330 Hungary 19 4 16 25 31 22 40 22 33 41 38 291 Bulgaria 28 4 18 40 38 31 36 20 20 19 14 268 Greece 26 5 15 23 18 41 36 30 21 17 18 250 Bosnia and Herzegovina 13 5 5 14 13 22 21 18 15 10 4 140 Cyprus 11 7 10 16 12 1 9 15 13 20 25 139 Slovakia 4 1 10 16 25 15 9 9 14 6 12 121 Iceland 3 9 12 18 16 11 9 14 11 4 2 109 Luxembourg 4 6 14 10 4 3 8 13 18 13 17 110 Slovenia 11 2 7 17 10 9 16 5 9 1 6 93 Croatia 2-7 19 7 5 10 8 1 7 7 73 Malta 6 5 17 7 3 4 6 8 4 4 7 71 Lithuania 1 1 6 2 8 9 13 5 7 6-58 Estonia 1 1 5 9 5 5 6 14 3 4 3 56 Latvia 6 5 3 14-5 5 8 1 1-48 Georgia 5 2 1 3 3 3 12 4 2 3 4 42 British Indian Ocean Territory - 1 3 3 4 5 3 2 10 5 5 41 Bouvet Island 3 2 3 2 2 4 3 2 3 2-26 Monaco 6-1 1 1 2 4 4 2 1 4 26 Andorra 1 1 3 2 1 4 6 2 4 5 8 37 Liechtenstein - 6 3 2 2 1-2 1 5-22 Sint Maarten (Dutch part) - 1 3 3 2 1 2-3 2 5 22 Belarus 2 1 2 3 4 3-1 - - 2 18 Montenegro 4 2 - - - 6 1-3 - 1 17 TOURISM STATISTICS REPORT 2016 87.

Appendix 19 continued: Departures by Country of Residence and Gender, 2016. Country of Residence Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ New Caledonia - 1 1 1 1 1 1 2-3 1 12 French Guiana - - - 1-1 - 1 1 3 2 9 South Georgia and the South Sandwich Islands - - 1-1 2 1 2 - - - 7 Wallis and Futuna - - 2 1 - - - 1 - - 1 5 French Polynesia 1 - - 1 1 1 - - - - - 4 Moldova, Republic of - - - - 2 2 1 - - - - 5 Pitcairn 1 - - - 1 1-1 - - - 4 Saint Lucia - - - - - 1 2 1 - - - 4 Macedonia, the Former Yugoslav Republic of - 2 1 - - 1 - - - - - 4 Albania - 1 1 - - 1 - - - 1-4 Cayman Islands - 1 - - - 1 - - - - 1 3 Falkland Islands (Malvinas) - - 1 - - - - 1-1 - 3 Romania 6 5 16 37 27 16 16 7 5 3 1 139 Saint Kitts and Nevis - - 1-1 - - - - 1-3 Svalbard and Jan Mayen - - 1-1 1 - - - - - 3 Guernsey - - - - - - - - - 3-3 Jersey - 1-1 1 - - - - - - 3 Faroe Islands - - - - - - - 1 - - 1 2 Saint Vincent and the Grenadines - 1 - - - - - - - - 1 2 British Virgin Islands - - - - 1 - - - - - - 1 Holy See (Vatican City State) - - - - - - - - - - 1 1 Saint Helena - - - 1 - - - - - - - 1 San Marino - - - - - - - - 1 - - 1 Serbia 18 4 6 17 13 14 27 14 12 8 9 142 Isle of Man - - - - - 1 - - - - - 1 8,117 5,457 7,644 7,927 6,373 6,725 9,042 11,388 11,149 9,975 16,071 99,868 America United States 3,579 2,546 2,519 2,478 1,982 1,717 2,136 2,523 3,066 3,873 10,107 36,526 Canada 502 348 525 533 337 374 363 554 719 898 1,381 6,534 United States Minor Outlying Islands 44 70 87 98 78 69 90 126 119 181 325 1,287 Brazil 75 44 86 141 101 70 53 79 60 85 52 846 Mexico 63 49 76 59 47 43 64 68 36 28 30 563 Argentina 17 11 22 37 27 19 13 18 17 15 43 239 Paraguay 2 2 5 5 24 19 14 23 20 15 10 139 Chile 1 12 28 17 6 11 7 8 9 6 8 113 Peru 11 6 14 16 8 5 13 10 9 5 3 100 Cuba 5 1 8 8 6 17 17 11 4 1 12 90 Jamaica 4 1 1 6 5 11 10 7 5 11 8 69 Bolivia 7 3 3 3 9 13 3 5 7 6 3 62 Uruguay 5-5 6 3 5 4 5 1 11 16 61 Trinidad and Tobago 5-4 6 4 5 2 2 7 7 17 59 Bahamas 6 3 2 11 4 6 6 3 5 2 5 53 Costa Rica - 1 11 5 4 3 5 10 3 5 3 50 Guyana 3-5 4 6 6 3 3 8 1 6 45 Colombia 1 4 7 5 3 2 4 4 3 6 3 42 Venezuela 2 4 3 4 2 4 6 6 4 7 1 43 Panama 2 3 2-3 - 1 1 2 1-15 Bermuda 4 - - 1 - - 1 4 2 1-13 88. TOURISM STATISTICS REPORT 2016

Appendix 19 continued: Departures by Country of Residence and Gender, 2016. Country of Residence Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ Belize - - - 1 1 1 1 1-3 3 11 Dominica - - 1 1 4 - - - 2-2 10 Antigua and Barbuda - - 3-1 1 - - 1 2-8 Barbados 126 186 249 225 142 176 200 273 261 317 487 2,642 Guatemala - - - - - 1-3 2 1-7 Aruba 1 - - - - - - - 1-5 7 Dominican Republic 1 - - - 2 - - 1-2 - 6 Grenada - - - - - 1-1 1 2 1 6 Ecuador 1 - - - 1-2 1 - - - 5 El Salvador - - 1 2 1 - - - - - - 4 Haiti - - - 1 1 1 1 - - - - 4 Nicaragua 2 - - 1 - - - - - - - 3 Suriname - - - - - - 1 1 - - 1 3 Anguilla 1 1 - - - - - - - - - 2 US Virgin Islands - - - - - - - - - 2-2 Northern Mariana Islands - - - - - 1 - - - - - 1 4,470 3,295 3,667 3,674 2,812 2,581 3,020 3,751 4,374 5,494 12,532 49,670 Oceanina Australia 977 750 1,049 953 609 644 740 1,097 1,330 1,483 2,481 12,113 New Zealand 227 133 207 159 83 91 186 205 277 280 600 2,448 Solomon Islands 17 5 11 21 19 27 16 10 7 11 7 151 American Samoa 4 1 1 1-1 2-1 - - 11 Norfolk Island 2 2 2-2 - - - - 1-9 Samoa 1 2 1 2 - - 1 - - - - 7 Papua New Guinea - - 1 3 - - - - 1 1-6 Cocos (Keeling) Islands - - - - - 1 1-1 - - 3 Cook Islands - - - 1-1 - 1 - - - 3 Fiji - 1 - - - - 1 - - - - 2 Heard Island and McDonald McDonald Islands - - - - - - - - - - 2 2 Nauru - - 1 - - - - - - - - 1 Vanuatu - - - - - - 1 - - - - 1 Palau 1 - - - - - - - - - - 1 Tonga 1 - - - - - - - - - - 1 1,230 894 1,273 1,140 713 765 948 1,313 1,617 1,776 3,090 14,759 Middle East Israel 103 96 97 94 79 147 142 157 190 236 367 1,708 Bangladesh 96 70 20 33 38 65 78 33 14 7 10 464 United Arab Emirates 20 19 27 73 53 76 86 38 30 9 16 447 Lebanon 7 6 10 9 17 16 4 6 16 3-94 Yemen 1 9 8 12 10 10 6 8 4 1 1 70 Qatar 7 1 4 3 4 3 7 5 2 1 2 39 Jordan 2 - - 3 12 6 3 4 1-2 33 Saudi Arabia 4-1 3 1 3 5 6 2 1-26 Oman 1 2 1 2-2 1 4-2 - 15 Bahrain 1 - - - 6 2 2 - - - - 11 Iran, Islamic Republic of 2 2-2 1-3 - - - - 10 Kuwait - 1 2-2 1-1 1-1 9 Iraq - - 2 1 1 - - - - - - 4 244 206 172 235 224 331 337 262 260 260 399 2,930 Alsia TOURISM STATISTICS REPORT 2016 89.

Appendix 19 continued: Departures by Country of Residence and Gender, 2016. Country of Residence Age Group <=19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+ India 1,211 247 648 952 879 859 675 497 338 223 201 6,730 Japan 162 95 199 288 222 197 194 184 208 295 920 2,964 China 210 132 292 361 299 256 298 331 223 175 138 2,715 Korea, Republic of 108 142 191 206 158 188 240 147 163 117 81 1,741 Singapore 35 23 78 99 77 78 88 86 81 64 97 806 Pakistan 213 26 60 50 94 82 66 49 21 11 20 692 Sri Lanka 123 19 47 56 46 23 31 36 28 69 25 503 Hong Kong 29 20 24 36 29 37 38 43 58 32 38 384 Malaysia 11 19 40 42 35 42 25 26 46 32 20 338 Philippines 19 10 8 22 14 19 22 16 18 16 22 186 Taiwan, Province of China 13 4 6 5 10 17 17 15 20 7 24 138 Thailand 3 6 11 13 14 22 16 18 6 21 9 139 Myanmar 7 5 14 17 11 14 13 12 11 4 4 112 Afghanistan 6 6 7 7 7 7 5 3 6 3 1 58 Indonesia 3 1 1 15 4 5 12 1 4 6 4 56 Korea, Democratic People s Republic of 3 1 4 6-1 5 5 4 5 4 38 Macao 2 1 6 4 8 8 4 1 1 - - 35 Viet Nam - 1 1 8 3 3 1 1 3-2 23 Cambodia - 2 1-4 3 3 3 2 1 2 21 Kazakhstan 2 2 2 2 2 2 3 1-1 - 17 Azerbaijan - - 3 3 2 3-1 2 1 1 16 Nepal - 1 4 1 3 2 - - 1 - - 12 Maldives 10 - - - 1 - - - - - - 11 Uzbekistan 3 1 - - - 2 - - - - 1 7 Honduras - - - - 1 - - 1 2 - - 4 Mongolia - - 1 1 1 - - - 1 - - 4 Brunei Darussalam - - - - 1 1 - - - - 1 3 Armenia - - 1 - - - - - - - 1 2 Bhutan - - - - - - 1-1 - - 2 Kyrgyzstan - - - 1 1 - - - 1 - - 3 Lao People s Democratic Republic - - - - 1 - - - - - 1 2 Turkmenistan - - - - - - - 1 - - - 1 Antarctica - - 1-1 - - 2 - - - 4 2,173 764 1,650 2,195 1,928 1,871 1,757 1,480 1,249 1,083 1,617 17,767 Not Known 169 166 309 459 521 397 399 421 398 349 316 3,904 Grand 159,279 122,879 220,211 313,650 317,508 286,268 234,362 176,750 141,781 98,280 101,953 2,172,921 90. TOURISM STATISTICS REPORT 2016

Appendix 20: Departures by Border Post and Month, 2016. Month of Departure Border Post January February March April May June July August September October November December Ramokgwebana 30,066 26,369 32,392 34,952 39,044 35,739 33,390 36,442 34,040 28,900 27,583 61,829 420,746 Tlokweng 24,692 19,912 23,152 21,447 22,887 22,810 25,348 24,703 24,721 23,321 22,262 24,249 279,504 Martin s Drift 32,754 14,199 20,343 17,727 18,665 16,852 20,332 22,989 19,218 19,714 16,927 24,078 243,798 Kazungula Ferry 13,113 12,164 15,282 15,055 15,529 16,068 18,796 15,433 16,719 15,362 15,317 18,768 187,606 Ramatlabama 12,734 9,005 11,729 10,176 11,838 18,320 12,669 12,231 11,512 14,924 10,789 13,799 149,726 Pioneer Gate 13,261 10,531 13,311 11,335 12,627 11,613 12,967 12,945 12,231 11,365 11,265 13,856 147,307 Kazungula Road 8,062 6,629 9,897 4,181 4,215 2,962 17,262 19,683 15,710 17,181 13,440 17,725 136,947 Mamuno 10,964 7,808 11,804 8,389 10,760 10,005 11,428 12,013 10,289 10,959 8,508 11,329 124,256 Sir Seretse Khama Airport 6,846 8,285 8,627 8,937 8,688 9,471 8,857 9,073 9,168 8,992 9,619 7,964 104,527 Matsiloje 3,699 4,276 4,545 4,155 3,727 3,159 3,486 4,015 4,107 4,090 3,924 11,321 54,504 Ngoma 3,102 2,634 1,433 1,917 5,453 4,478 6,053 6,394 3,201 5,111 5,048 6,229 51,053 Maitengwe 2,563 1,521 2,057 4,398 2,632 5,364 3,178 3,568 3,302 3,190 2,469 7,625 41,867 Maun 2,002 1,521 2,680 2,673 3,631 3,515 4,309 4,757 4,237 3,029 3,926 2,517 38,797 Ramotswa 4,155 2,605 1,326 1,023 919 713 4,428 3,682 4,000 4,175 3,387 4,553 34,966 Kasane 2,109 1,854 2,294 2,295 2,893 2,929 3,594 3,628 3,171 2,682 2,503 2,973 32,925 Mohembo 2,225 1,339 2,579 1,434 2,711 1,977 2,863 3,922 2,585 1,868 2,713 2,217 28,433 Paars Halt 3,815 1,400 2,273 2,064 2,099 2,057 2,501 2,327 1,909 2,013 1,338 2,045 25,841 Sikwane 2,065 1,210 1,674 1,217 1,495 1,156 1,796 1,542 1,572 2,145 1,449 3,384 20,705 Kasane Airport 590 642 970 1,025 924 805 1,582 2,117 1,321 988 1,121 1,936 14,021 McCathy srust 759 764 927 545 1,046 402 755 530 575 863 548 694 8,408 Phitshane Molopo 797 450 630 713 869 463 766 582 418 683 681 518 7,570 Pandamatenga 85 55 95 206 585 877 983 1,744 209 364 231 308 5,742 Francistown Airport 314 270 375 352 293 405 355 411 307 309 353 397 4,141 Bray 350 282 40 357 5 396 47 510 34 41 26 552 2,640 Central Border 784 675 460 56 24-114 81 118 32 35 3 2,382 Middlepits 12 5 1 1 370 49 276 220 312 223 236 341 2,046 Bokspits 233 9 57 30 208 197 222 11 262 274 7 54 1,564 Two Rivers 94 8 9 10 3 3-2 155 4 114 2 404 Sowa Pan Airstrip 23 43 44 1 4 3 33 3 4 15 22 35 230 Dobe 1-1 5 1 26-1 - - 178 3 216 Orapa 8 19-1 1 - - - 12 5 3-49 182,277 136,484 171,007 156,677 174,146 172,814 198,390 205,559 185,419 182,822 166,022 241,304 2,172,921 % Distribution 8.4 6.3 7.9 7.2 8 8 9.1 9.5 8.5 8.4 7.6 11.1 100 TOURISM STATISTICS REPORT 2016 91.

Appendix 21: Departures by Month and Mode of Travel, 2016. Mode of Travel Month Road Air January 172,493 9,784 182,277 February 125,704 10,780 136,484 March 158,310 12,697 171,007 April 143,683 12,994 156,677 May 160,604 13,542 174,146 June 158,589 14,225 172,814 July 183,254 15,136 198,390 August 189,197 16,362 205,559 September 170,370 15,049 185,419 October 169,484 13,338 182,822 November 150,800 15,222 166,022 December 228,452 12,852 241,304 2,010,940 161,981 2,172,921 % Distribution 92.5 7.5 100.0 92. TOURISM STATISTICS REPORT 2016

TOURISM STATISTICS REPORT 2016 TOURISM STATISTICS REPORT 2016 93.

94. TOURISM STATISTICS REPORT 2016 ISBN NO: 978-99968-2-014-4