TRAVEL HABITS OF THE BAY AREA MILLENNIAL

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TRAVEL HABITS OF THE BAY AREA MILLENNIAL It s no surprise San Francisco International Airport is one of the busiest airports in the world since the Bay Area is home to some of the most prolific travelers in the United States. The average Bay Area household has a disposable income of $12,435, 55% higher than the nation s average of $65,929, and much of that disposable income is spent adding another pin to the Places I ve Been map. San Francisco Bay Area residents spend a whopping $6.6 billion on travel annually - including $2.2 billion on air fares, $1.8 billion on lodging, $1.6 billion on food and beverages, $62 million on out-of-town entertainment, and $1 million on local transportation on out-of-town trips. That amount equates to the highest average per household among the nation s 21 metro areas. For this white paper, we ll examine the travel habits of Bay Area Millennials (ages 21 to 34) with household incomes of $1, or more. More than 593, adults, 39% of all Bay Area Millennials, fall into this category. TRAVEL HABITS OF THE BAY AREA MILLENNIAL 1 / 6

Three out of four Millennials in the Bay Area have college degrees, and two-thirds work in management or professional occupations, contributing to their ability to travel frequently. Fifty-one percent of these upscale Millennials have taken at least one trip outside the continental U.S. in the past year, and 19% of those foreign travelers have taken three or more trips. Seventy-nine percent have taken a domestic air trip in the past year, with 1 in 4 making five or more round trips. Compared to all Bay Area adults, upscale Millennials index high for domestic and foreign travel. Domestic and Foreign Travel for Bay Area Adults All Adults Upscale Millennials Any foreign trip 32.5% 51.% 157 3+ foreign trips 7.1% 9.6% 135 Any domestic air trip 55.9% 79.3% 142 5+ domestic air trips 12.3% 28.1% 228 For those jet-setters who enjoy vacationing internationally, favorite destinations include Europe, Mexico, Asia, and Canada. France, Germany, and Italy were the most popular countries of choice in the past 12 months. Out-of-Country Locations Bay Area Millennials Visited in the Past 12 Months 7, 6, 5, 4, 3, 2, 1, CANCUN, COZUMEL, YUCATAN MIDDLE EAST VANCOUVER, B.C. PUERTO VALLARTA, MAZATIAN BAJA, CABO SAN LUCAS CARIBBEAN JAPAN, CHINA, SOUTH- EAST ASIA ENGLAND, IRELAND, SCOTLAND FRANCE GERMANY ITALY TRAVEL HABITS OF THE BAY AREA MILLENNIAL 2 / 6

For those who like to stay local, favorite California destinations for an overnight visit include Los Angeles, Lake Tahoe, San Francisco, Monterey-Carmel, and San Diego. California Locations Millennials Visited in the Past 12 Months 25, 225, 2, 175, 15, 125, 1, 75, 5, 25, MENDOCINO, NORTH COAST CENTRAL COAST, PISMO BEACH SANTA CRUZ YOSEMITE ORANGE COUNTY SAN DIEGO MONTEREY CARMEL SAN FRANCISCO LAKE TAHOE LOS ANGELES Favorite out-of-state destinations for an overnight visit include Las Vegas, New York City, Hawaii, and Reno. Out-of-State Domestic Locations Millennials Visited in the Past 12 Months 16 14, 115, 9, 65, 4, 15, ALASKA UTAH COLORADO ORLANDO WASHING- TON D.C. ARIZONA RENO HAWAII NEW YORK CITY LAS VEGAS TRAVEL HABITS OF THE BAY AREA MILLENNIAL 3 / 6

Considering the types of vacations Millennials prefer to take along with the activities they re looking to enjoy, the most popular destinations listed in the graphs above should come as no surprise. The majority enjoy a certain joie de vivre inspiring them to travel to places unknown and step outside their comfort zones. 86% prefer to travel places they ve never been before, and 83% prefer to travel alone or with a small group of people. Travel Attitudes Percentage of Millennials Who: Attitude Percentage 86% 84% 83% 83% 7% 65% Millennials are much more likely than the average Bay Area adult to take ski, adventure, and spa vacations. Adventure vacations are those that are considered off the beaten path such as summiting one of the world s tallest peaks or camping along the Nile River (aka, not your average all-inclusive resort). Compared to Bay Area Adults Overall, Millennials High For: 225 212 18 158 174 188 135 127 141 9 45 ALL- INCLUSIVE RESORT LAKE MOUNTAIN SPA ADVENTURE SKI TRAVEL HABITS OF THE BAY AREA MILLENNIAL 4 / 6

In the next 12 months, 56% of Millennials in the Bay Area plan to take a family vacation, about 4% plan to soak up the sun at the beach or lake, and 23.5% plan to head to the mountains for that crisp, clean air. Adventure, ski, theme-park and casino vacations fall close behind. Types of Vacations Bay Area Millennials Plan to Take in the Next 12 Months 6% 5% 4% 3% 2% 1% % FAMILY BEACH OR LAKE MOUNTAIN ADVENTURE SKI THEME PARK CASINO/ GAMBLING Among the top 2 metro areas in the U.S., the San Francisco DMA is the fifth largest, but it indexes No. 1 for Millennials with household incomes of $1, or more. The San Francisco DMA is 58% more likely to be home to upscale Millennials than any of the other metro areas. In fact, they re 1% more likely to have stayed at an upscale hotel in the past 12 months, and 54% more likely to have treated themselves to a nice dinner in the past 3 days. Refer to the chart below for more fascinating characteristics about this group. Predominant Characteristics of Bay Area s Upscale Millennials Characteristic Characteristic Age 25-29 394 Asian 196 Age 3-34 513 Live in San Francisco 173 College graduate 27 Live in San Mateo 135 Post graduate degree 175 At present address less than year 269 HH income $1K-$15K 196 Stayed at upscale hotel in past 12 months 2 HH income $15K-$25K HH income $25K+ Median HH income 256 39 $15,794 Dined at upscale restaurant past 3 days Made travel reservations online in past 3 days 154 152 TRAVEL HABITS OF THE BAY AREA MILLENNIAL 5 / 6

When it comes to marketing to Bay Area Millennials, focus your efforts on the internet. Millennials are 41% more likely to consume media via the internet than any other channel including radio, newspapers, and television. Upscale Millennials Media Usage Quintiles Heavy Users Media Outlet Internet Radio Newspaper Television 141 75 66 31 Your average Bay Area millennial loves to travel, has a high disposable income, and is 52% more likely to have made a travel reservation online in the past 3 days. When considering a marketing strategy for your CVB, hotel, resort, etc., keep in mind promoting your brand on the internet is more likely to provide a higher ROI than advertising on television or radio. Also, this is a generation that is inundated with more information than they can consume in a given day. They ve learned to filter out the noise and find brands they trust, which means they do their research. 83% of Bay Area Millennials love researching locations before visiting. So, put your best foot forward! Here are some tips for marketing to Bay Area Millennials: Make sure your website is mobile-friendly Tell your story to relate to Millennials on a personal level Optimize your website for SEO Create an Instagram account and post at least once per day Manage your online reputation and respond to negative reviews For more tips on how to market to and target Bay Area Millennials, CONTACT OUR EXPERTS TODAY! Click Here or go to http://marketing.sfgate.com/contact Sources: Scarborough Research, R1 217; R2 216; Claritas Consumer Buying Power, 217 TRAVEL HABITS OF THE BAY AREA MILLENNIAL 6 / 6