Dublin Airport Journey Towards SIS Kieran Kirby IATA World Financial Symposium Dublin, 26 th to 28 th September 2017 The Dublin Airport Snapshot 2 1
Dublin Airport contributes. 8.3 billion to Ireland s GDP That is 3.1% of total Source: Dublin Airport Economic Impact Study InterVISTAS April 2017 4 2
SIS GM - SR9 The largest transportation hub in Ireland Over 1,500 local, urban, national bus and coach movements daily Biggest taxi rank and car park in Ireland 5 1st Airport in the world to receive ISO55001 quality mark The only European Capital City with US Preclearance and Lounge Award Winning Customer Service Fastest WiFi of any European airport one click, no registration, no limits Most checked in Facebook location in Ireland First to use honesty payment for bottled water First touchless bag drop kiosks in the world Two Time World Routes Marketing Winners 6 3
Why SIS? Airline Direct Operating Expenses $429B p.a. Airport Charges $50B p.a. 8 *Source - IATA 4
Where did Dublin Airport start? PAPER EDI 9 What we wanted from our journey? 10 5
What was our deliverable? Return on Investment TIME COST QUALITY 11 Who did we need? IT & Finance Airlines LHR IATA SIS 12 6
What are the benefits? One stop shop for delivery of invoices to airlines Demands and promotes better quality IATA and most airlines support the initiative Single format to be supported by IT 13 Fewer disputes more confidence in airport billing A Win for Airlines? Most airlines already use SIS for interline agreements between airlines Why not between airports and airlines? Better to have one format rather than develop and support multiple EDI s to airlines Good return on investment DSO improvement in airline payments Once the initial IT project has been completed easy to on-board further airlines 7
A Win for Airlines? If the airline is already a SIS member there are no extra costs! Provides a legal summary invoice (backup is included in the detailed IS- XML) It achieves legal archiving Guarantees getting the invoice to the right person It facilitates payment terms compliance, particularly for fuel and airport charge invoices It s much easier and faster to retrieve the invoice from the archive Reduces storage costs Reduces lost invoices A Win for Airlines? IS-XML supports standard invoicing 12 charge categories 80 charge codes >400 charge types Airport ATC Cargo Engineering Finance Flight Ops Ground Handling Mail IT Services Partner Alliance Property Service Provider Invoices can be received from airports, handlers, fuellers, navigation and airlines 8
A Win for Airlines? It s more than an electronic invoice it is the transmission of data It drives quality and accuracy of information being received by the airline It enables automatic invoice matching It can quickly detect inaccuracies It assists speed and accuracy of financial statements It supports accrual accuracy A Win for Airlines? Addresses airline issues around manual processing, reconciliations and accruals SIS facilitates efficiency It frees up staff to perform value add activity It facilitates profit analysis and improves effective decision making It enables new route modelling 9
Was it all plane sailing? It takes time! It takes money! Effort is required to map the IATA charge categories, codes and code types It involves a little risk the airline / airport setups may not be aligned It requires testing And more testing Why SIS? Reductions in: cost, rework, mistakes and errors, improvement in lead time / cycle time Increases in: profitability, productivity, quality, customer satisfaction, capacity, responsiveness, visibility into operations, development of personnel, employee satisfaction, innovation and creativity 10
Did Dublin get RoI? TIME COST QUALITY No remaining customers on paper Simplified invoice dispatch process One solution to support Initial cost treated as Capex Ongoing costs - US$0.93 per invoice DSO reduction Fewer invoice queries 21 What s next? Share our experience with other airline suppliers, ground handlers and fuellers Enrol more airlines Grow the Airport to Airline community 22 11
What can you do? Contact me switch SIS on! Airports - Get in now Airlines start with your base airport Grow the community 23 Thank you Any questions? 24 12