EAST-WEST CENTER Airport Pickup Instructions Summer 2008
Aloha Incoming Fellows and Affiliates! I am Mike Bosack, a second-year graduate degree fellow with the East-West Center, and it is my pleasure to be coordinating the airport pickups for this summer. Some of you I will meet in the upcoming weeks, but I look forward to meeting everybody as you all join the East-West Center Ohana ( family ). It is the goal of the EWC volunteer airport shuttle team to provide you with quick and easy transportation from the airport to your new home with us at the East-West Center. Please follow the instructions below. If you have any questions or concerns, contact me at bos_71@hotmail.com. Thank you for your time and consideration, and I will see you all soon! Sincerely, Mike Bosack
Instructions for reaching the meeting area (map attached): For International Arrivals: 1. Once you retrieve your baggage and go through the customs line, you will exit the international terminal via the ground level doors. 2. Turn left, and walk to the end of the building, where you will see an open area with several planters and a covered waiting area adjacent to tour bus parking. 3. Look for your driver/greeter. He/she will either be wearing a white t-shirt with a red East-West Center symbol on the back ( ) or another sort of EWC shirt. For Domestic Arrivals: 1. Once you retrieve your baggage, exit the domestic terminal via the ground level doors. 2. Turn left, and walk to the end of the building (past the International terminal), where you will see an open area with several planters and a covered waiting area adjacent to tour bus parking. 3. Look for your driver/greeter. He/she will either be wearing a white t-shirt with a red East-West Center symbol on the back ( ) or another sort of EWC shirt. For those flying Hawaiian Airlines: 1. Your baggage claim is in the Inter-Island terminal. 2. Once you have received your baggage, exit the terminal via the ground level doors. 3. Turn right, and walk to the end of the building, where you will see an open area with several planters and a covered waiting area adjacent to tour bus parking. 4. Look for your driver/greeter. He/she will either be wearing a white t-shirt with a red East-West Center symbol on the back ( ) or another sort of EWC shirt. In case of lost baggage: 1. Report the missing baggage to your airlineʼs representative. Ensure they have your address (1711 East-West Rd, Honolulu, HI 96848 for all Hale Manoa residents). If you do not have a personal contact number you can provide them, use the Hale Manoa front deskʼs phone number: (808) 944-7960. 2. Proceed to meeting area.
In case of delayed flight: 1. Proceed to meeting area as normal. In case you get lost in Honolulu Airport: 1. Contact your driver (number will be provided with driver information). In case driver/greeter is not present at meeting area: 1. Situations may arise where the driver and/or greeter may be away from the meeting area temporarily. Do not worry! 2. In this situation, wait at the specified meeting area for the driver/greeter to return. 3. If more than 15 minutes pass where you have been waiting and do not yet see the driver/greeter, call the specified driver cell phone (phone number and directions for using pay phones below). 4. If unable to contact the driver, contact Mike Bosack (phone number below). How to use a U.S. pay-phone: 1. There are pay-phones located throughout the airport terminals. 2. For a local call, you will need $.35 in change, i.e. a quarter and a dime, three dimes and a nickel, or seven nickels. 3. Lift the phone to listen for a dial tone. If you hear nothing or static, jiggle the receiver a couple of times. If you still hear nothing, hang up and try to find another pay-phone. 4. After hearing the dial tone, start inputting your change. After you have input your change, begin dialing. Local numbers contain seven digits (e.g. 271-9955). How to use the airport taxi service: 1. If you decide to take a taxi, please ensure that you have at least $35 in cash. There are Automated Teller Machines (ATM) located throughout the terminal areas. If you have trouble locating one, asked a uniformed airport employee where to find the ATM. 2. Taxi service is available on the center median fronting the terminal baggage claim areas. To get there, simply exit the terminal on the ground level and cross the street to the middle pedestrian walkway. 3. Walk in either direction until you see a yellow sign that reads, TAXI DISPATCHER. There will be taxi dispatchers wearing green shirts with black lettering, and the wording TAXI DISPATCHER to help secure you a taxi.
4. Approach the dispatcher and let him/her know that you want to go to the University of Hawaii, Manoa. He or she will direct you to a taxi. 5. When you enter the taxi, tell the driver that you want to go to the East-West Center at the University of Hawaii, Manoa. If they require an address, provide this information: 1711 East-West Road. Important Contact Numbers: Mike Bosack (Airport shuttle Coordinator): (808) 271-9955 Driver cell phone 1: (808) 778-9751 Driver cell phone 2: (808) 778-1849 If you have any questions or concerns regarding the pickup procedures, please contact Mike Bosack at bos_71@hotmail.com. Attached: 1. Images of the meeting area. 2. Map of Honolulu International airport. X indicates the meeting area.
1. View of meeting area from corner of the International Terminal. 2. View of meeting area. 3. View of tour bus parking area from under the covered waiting area.
WAIKIKI PEARL HARBOR UNITED BAG. ATA, RYAN DELTA BAG. G F E D x This is where the pickup will take place TOUR GROUP EXIT / ENTRY 1 FIRST LEVEL H UNDERGROUND PASSAGEWAY TO CAR RENTAL RETURN PARKING LOT "F" AIRPORT MEDICAL + ATM RESTROOM NORTHWEST, AMERICAN CONTINENTAL BAG. SNACK BAR G5 ACCESSIBLE FAMILY RESTROOM TTY PHONE ELEVATOR SECURITY CHECKPOINT USO PARKING GARAGE LOST & FOUND GARDEN CONF RMS. 1-4 PARKING LOT "A" LEI STANDS HONOLULU INTERNATIONAL AIRPORT June 2003 GARDEN COURT (AIRLINE LOUNGES) DELTA, AIR NEW ZEALAND / ANA, CHINA, JAPAN, KOREAN AT GARDEN CONFERENCE AREA, 1ST FLOOR OVERSEAS TERMINAL U.S. CUSTOMS OFFICE (24 HOURS) U.S.D.A. LABORATORY INTERNATIONAL ARRIVALS UNDERGROUND PASSAGEWAY POST OFFICE TOUR GROUPS EXIT EXIT / PASSENGER GREETING CUSTOMS OFFICE (8AM - 4PM) RING BUZZER INTERISLAND TERMINAL ALOHA C B HAWAIIAN PARKING LOT "B" COMMUTER TERMINAL GATES 71-80 A ISLAND AIR PACIFIC WINGS