Jubilee and Metropolitan Lines Jubilee: Waterloo to Stanmore Metropolitan: Aldgate to Harrow-on-the-Hill Saturday 16 th to Sunday 17 th January 2016 Headlines Jubilee: West Hampstead to Stanmore Metropolitan: Aldgate to Harrow-on-the-Hill Saturday 9 th to Sunday 10 th May 2015 Please contact Mizan.Ali@tube.tfl.gov.uk if you have any feedback regarding this closure What work is taking place Track Renewal between Neasden and Wembley Park, track drainage work between Finchley Road and Baker Street and tunnel work at Bond Street. Chiltern Railways Chiltern Railways will operate a normal train service between Marylebone and Aylesbury Vale Parkway with an additional shuttle train service between Harrow-on-the-Hill and Marylebone, every 30 minutes. Alternative Transport Rail Replacement bus service RRBS A: Harrow-on-the-Hill Wembley Park via Northwick Park, Kenton (for the Bakerloo line), Preston Road every 15-20 minutes operated by Arriva the Shires. RRBS F: Harrow-on-the-Hill Stonebridge Park/Baker Street (Early morning southbound and late night northbound) every 15 minutes operated by Arriva the Shires. RRBS C: Stanmore Stonebridge Park via Canons Park, Queensbury, Kingsbury, Wembley Park every 8-10 minutes operated by Metroline Travel RRBS D: Wembley Park Baker Street via Neasden, Dollis Hill, Willesden Green, West Hampstead (Southbound only), Finchley Road, Swiss Cottage, St John s Wood every 2-8 minutes operated by Sullivan Buses. Metropolitan line remaining train service Chesham Harrow-on-the-Hill, all stations, every 30 minutes. Watford Harrow-on-the-Hill, all stations, every 10/20 minutes. Amersham Harrow-on-the-Hill, calling at Chalfont & Latimer, Chorleywood, Rickmansworth and Moor Park, every 30 minutes. Uxbridge Harrow-on-the-Hill, all stations, every 15 minutes. Jubilee line remaining train service Stratford Waterloo, every 5 minutes. Chiltern Railways remaining train service Chiltern Railways will operate a normal Aylesbury Vale Parkway Marylebone service (every 60 minutes) together with an additional shuttle train service between Harrow-on-the-Hill and Marylebone, every 30 minutes. Page 1 of 5
Track and Station Closures Start End Line Affected 17/01/16 17/01/16 Sydenham to Crystal Palace London Willesden Junction to Richmond until 12:00 Overground Gospel Oak to Barking until 12:00 Southeastern London Bridge to Cannon Street SWT Clapham Junction to Barnes Great Western Railway Reduced service Paddington to Reading Heathrow Express Reduced service Heathrow Connect Reduced service 17/01/16 17/01/16 Southern East Croydon to Gatwick Airport until 09:50 17/01/16 17/01/16 Thameslink East Croydon to Gatwick Airport from 21:00 24/01/15 29/12/17 Victoria Reduced interchange between Circle/District and Victoria lines during construction work for the Victoria Station Upgrade 08/06/15 Mid March 16 Tufnell Park Station Closed. No Ticket Facilities available. 21/08/15 early April 16 30/11/15 05/04/16 Walthamstow Central St. John's Wood Reduced escalator service: Customers to exit via stairs between 06:30-09:45 on weekdays. After 09:45 and on weekends customers enter via stairs. No down escalator. Entry via stairs only. 02/01/16 early August 16 Holland Park Station Closed. No Ticket Facilities available. 13/01/16 27/06/16 London Bridge No Step Free Access to Northern line platforms Whitechapel Station Closed. No Ticket Facilities available. Events Start Date End Date Type of Event Venue Brisbane Road (Leyton Orient Kingsmeadow (AFC Wimbledon Stamford Bridge (Chelsea The Hive (Barnet Victoria Road (Dagenham & Redbridge Event Start and End Times Leyton Orient v Exeter 1500-1645 AFC Wimbledon v Mansfield Chelsea v Everton 1500-1645 Barnet v Carlisle 1500-1645 Dagenham & Redbridge v Northampton Nearest Stations(s) Leyton Midland Road Leyton Norbiton (SWT) Clapham Junction (NR) Waterloo West Brompton Fulham Broadway Canons Park Queensbury Dagenham East Page 2 of 5
White Hart Lane (Tottenham Hotspur Tottenham vs. Sunderland 1245-1430 Northumberland Park Tottenham Hale Seven Sisters 16/01/16 16/01/16 Event Alexandra Palace World Snooker Championships TBC Wood Green Event ExCeL Arena The London International Boat Show Event Central London Event North London 17/01/16 17/01/16 Football The New Den (Millwall London Lumiere (Oxford Circus, Regent Street, Piccadilly Circus, Leicester Square, Piccadilly) London Lumiere (King's Cross) Millwall v Port Vale 1000 to 1900 1900 to 2230 (Thurs & Fri) 1800 to 2230 (Sat & Sun) 1900 to 2230 (Thurs & Fri) 1800 to 2230 (Sat & Sun) 17/01/16 17/01/16 Event Top Drawer Spring 2016 TBC 17/01/16 17/01/16 Event CRAFT 2016 TBC 17/01/16 17/01/16 Event Home 2016 TBC 17/01/16 17/01/16 Event O2 Arena Kevin Hart 1830-2230 Customer Information Assistants (CIA) Custom House (DLR) Canning Town (Feeds DLR) Piccadilly Circus Leicester Square Oxford Circus Green Park Kings Cross St Pancras South Bermondsey (SET) Surrey Quays London Bridge (LO) (LO) (LO) North Greenwich Station No. Locations Saturday Sunday Supervisors 2 As required 04:30 01:30 06:30 00:30 As required 06:00 00:00 08:00 23:00 Outside station entrance on Baker Street 05:00 01:00 07:00 00:00 Baker Street 4 Outside station entrance on Marylebone Road 07:00 22:00 09:00 21:00 At pick-up bus stop 05:00 01:00 07:00 00:00 At pick-up bus stop 07:00 01:00 09:00 00:00 Swiss Cottage 2 Outside station entrance (Eton Avenue) 06:00 00:00 08:00 23:00 Outside station entrance (Odeon Cinema) 08:00 23:00 10:00 23:00 Finchley Road 2 Outside station entrance 06:00 00:00 08:00 23:00 At southbound bus stop 08:00 00:00 10:00 23:00 West Outside station entrance 06:00 00:00 08:00 23:00 2 Hampstead At northbound bus stop 08:00 00:00 10:00 23:00 Page 3 of 5
Kilburn 1 Outside station entrance 07:00 22:00 09:00 21:00 Outside station entrance 05:00 01:00 07:00 00:00 Willesden 2 Working between other station entrance and bus Green 05:00 01:00 07:00 00:00 stop Dollis Hill 1 Outside end of alleyway leading to station 08:00 20:00 10:00 20:00 Stonebridge Park 1 Outside station entrance 05:00 01:00 07:00 00:00 Outside station entrance 08:00 20:00 10:00 20:00 At bus stop O, Bridge Road (southbound C and set-down D) 07:00 01:30 09:00 00:30 Wembley Park 4 At temp bus stop opposite Chalkhill Road (pickup A and C) 07:00 01:30 09:00 00:30 At temp bus stop opposite The Torch (pick-up service D) 04:30 00:30 06:30 23:30 Kingsbury 1 Outside station entrance 08:00 20:00 10:00 20:00 Queensbury 1 At bus stop 08:00 20:00 10:00 20:00 Harrow-onthe-Hill At bus stop 05:00 01:00 07:00 Outside station entrance 07:00 01:00 09:00 00:00 2 00:00 Contact details Transport Investigations CIA Supervisor Contact Numbers: Shamsul Haque All weekend 07973 492 143 Bus Operator Contact Numbers RRBS A & F Arriva the Shires All weekend N Roughton 07795 440 482 Bus Operator Contact Numbers RRBS C Metroline Travel 0430 1300 Ken Derham 07976 755 986 Saturday 16 th January 2016 1100 1900 Dave Mealing 07814 009 365 1700 0100 Tony Wood 07534 976 051 0615 1300 John Mortlock 07956 051 634 Sunday 17 th January 2016 1100 1900 Giuseppe Papa 07785 741 097 1700-0030 Chris Surrey 07866 464 110 Bus Operator Contact Numbers RRBS D Sullivan Buses Wembley Park 04:15 14:45 Ezat Katerzis 07760 322 877 Wembley Park 04:15 14:45 Shrikant Borse 07894 458 867 Wembley Park 04:30 00:50 Norma Kemp 07970 084 209 Wembley Park 04:30 00:50 Graeme Kemp 07921 364 218 Wembley Park Arrival Stop 08:00 16:30 Yvon Ramsamy 07535 911 372 Saturday 16 th January 2016 Wembley Park Arrival Stop 15:30 00:00 Ratish Ramachandran 07957 998 753 Willesden Green 04:45 15:00 Natalia Cunik 07828 835 577 Willesden Green 14:45 01:00 Krishan Rana 07525 708 655 Baker Street 05:15 15:00 Sabin Cherian 07765 401 501 Baker Street 05:15 15:00 Tom Simcock 07583 031 711 Baker Street 14:45 00:45 James Saad 07884 323 007 Baker Street 14:45 00:45 Garry Duje 07801 826 200 Page 4 of 5
Sunday 17 th January 2016 Transport for London (Buses) Contact Number Baker Street Arrival Stop 08:00 16:30 Shazaad Napaul 07908 114 599 Baker Street Arrival Stop 15:30 00:00 Richard Collins 07450 995 460 Duty Manager 04:15 14:45 Kavi Ramasawmy 07816 527 464 Duty Manager 14:30 01:00 Dean Sullivan 01707 646 803 Wembley Park 06:25 15:15 Ezat Katerzis 07760 322 877 Wembley Park 06:25 15:15 Shrikant Borse 07894 458 867 Wembley Park 15:00 00:00 Norma Kemp 07970 084 209 Wembley Park 15:00 00:00 Graeme Kemp 07921 364 218 Wembley Park Arrival Stop 08:00 16:30 Yvon Ramsamy 07535 911 372 Wembley Park Arrival Stop 15:30 00:00 Ratish Ramachandran 07957 998 753 Willesden Green 06:45 15:35 Natalia Cunik 07828 835 577 Willesden Green 15:20 23:50 Krishan Rana 07525 708 655 Baker Street 07:00 15:50 Sabin Cherian 07765 401 501 Baker Street 07:00 15:50 Tom Simcock 07583 031 711 Baker Street 15:35 00:15 James Saad 07884 323 007 Baker Street 15:35 00:15 Garry Duke 07801 826 200 Baker Street Arrival Stop 08:00 16:30 Shazaad Napaul 07908 114 599 Baker Street Arrival Stop 15:30 00:00 Richard Collins 07450 995 460 Duty Manager 0600 1530 Kavi Ramasawmy 07816 527 464 Duty Manager 15:15 0100 Dean Sullivan 01707 646 803 CentreComm All weekend 08442 510 160 If a customer who needs step-free access is not able to get to their stepfree destination because of a planned closure... Please check whether the rail replacement bus service can take them there. If not, offer them a taxi to their destination at LU s cost. Station Supervisors (or those at higher grades) should call 1812 to arrange an unscheduled staff taxi. Provide the customer s name and pick up / drop off location. Make sure the customer is happy with arrangements made. Page 5 of 5