SAN JOSÉ INTERNATIONAL AIRPORT

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SAN JOSÉ INTERNATIONAL AIRPORT NEAR-TERM TERMINAL CAPACITY ANALYSIS AIRPORT COMMISSION AUGUST 14, 2017 August 14, 2017

AGENDA 1. Forecast Review (with 14 MAP High Case) 2. Gate Requirements and Aircraft Parking Analysis 3. Terminal Capacity Enhancement 4. Landside Capacity Enhancement 5. Going Forward 2

14 MAP BASE AND HIGH CASE FORECAST Summary

INCREASE IN DESIGN DAY OPERATIONS In order to reach 14 MAP, there will need to be between 88 and 106 operations added in the design day from 2016. 322 362 410 428 10.8 MAP 12.0 MAP 14.2 MAP 14.2 MAP 4

BANKING STRUCTURE 14 MAP VS HIGH CASE DEPARTURES ARRIVALS Year/Scenario Morning Departures (06:00 07:59) 2016 26 2017 35 14 MAP 38 14 MAP High Case 46 5

PEAK HOUR DOMESTIC PASSENGERS Hourly Rate of Domestic Passengers < Departing Arriving > Hourly Rate of Domestic Passengers < Departing Arriving > Terminal B has a higher increase in domestic passenger peaks (14 MAP vs High Case) due to Alaska and Southwest operations Terminal A Peaks 14 MAP = 1,361 ARR; 1,604 DEP High Case = 1,458 ARR; 1,808 DEP 2,500 Terminal A: Peak Month Average Weekday - Friday Terminal B Peaks 14 MAP = 1,450 ARR; 1,637 DEP High Case = 1,718 ARR; 2,247 DEP 2,500 Terminal B: Peak Month Average Weekday - Friday 2,000 1,500 +7% 2,000 1,500 +18% 1,000 1,000 500 500 0 0 500 500 1,000 1,000 1,500 2,000 +13% 1,500 2,000 +37% 2,500 0:00 2:00 4:00 6:00 8:00 10:00 12:00 14:00 16:00 18:00 20:00 22:00 High Case 14 MAP 2,500 0:00 2:00 4:00 6:00 8:00 10:00 12:00 14:00 16:00 18:00 20:00 22:00 High Case 14 MAP 6

GATE REQUIREMENTS AND AIRCRAFT PARKING ANALYSIS

METHODOLOGY Developed gate requirements for three demand levels 2017, 14MAP, 14MAP High Chart presents rolling-hour comparison Multiple airline-to-gate allocation scenarios were considered for each demand level Each scenario gated 100 times with scheduled time variation Planning based on 85 th percentile to provide robust solution 8

GATE REQUIREMENT RESULTS Examined 8 scenarios (2017 thru 14 MAP High) with various airline gate assignments Determined number of remote operations and RON requirements for each demand level Only minor variations between scenarios Remote Bus Gate Requirements RON Requirements (Existing RON positions = 12) WB = Widebody; NB = Narrowbody; RJ = Regional Jet 2017 14MAP 14MAP High North 2NB 2NB 2NB South - 2NB 4NB + 2RJ 1WB + 11NB + 3RJ 1WB + 15NB + 4RJ 1WB + 25NB + 4RJ 15 20 30 In most cases, remote bussing gates only have 1-3 operations per day Arrivals and departures counted separately Bussing gate requirements may be reduced by adjusting scheduled arrival/departure times of new flights, but could increase number of remote operations on some remote gates 9

REQUIREMENT VS. CAPACITY Number of RON Positions Even with conversion of car parking lot to aircraft parking, still short up to 4 RON positions at 14 Map High Scenario 30 28 26 14 MAP High: Gap of 4 RON Positions + Car Parking Lot (9) 24 22 20 18 16 33% of Car Parking Lot required to meet 14MAP + South Apron (12) 14 12 10 8 6 4 North Apron (5) 2 0 2017 14MAP 14MAP High WB RJ NB 10

GAP ANALYSIS 14 MAP High Demand indicates gap of 4 RON positions RON requirement could be accommodated using a combination of: Parking in the west airfield Demand management Operational strategies Most RON positions only used for 1 turn flight a day Inability to provide 4 RON positions could result in the loss of about 4 turn flight operations per day 11

GAP ANALYSIS ASSUMPTIONS / PARAMETERS IATA Optimum Level of Service (formerly LOS C) parameters used as basis for capacity analysis Airports operating at or slightly above capacity typically experience Suboptimum LOS during the peak periods Professional judgement based on L&B experience used where passenger or operating characteristics were not available Terminal Component Assumptions / Parameters Source(s) Ticketing Counters Preferential and common-use airlines assigned counters based on lease agreement SJC Security Checkpoint 160 passengers per hour per lane blended (standard and Pre lanes); 10.8 square feet per person in queue L&B experience, IATA Baggage Screening 720 bags per hour per EDS; 1 additional EDS required for N+1 redundancy L&B experience, TSA Baggage Make-up 3-4 carts per NB; 7-8 carts per WB based on peak 2-hour departures; 12 feet of frontage per cart or container L&B experience Holdrooms Based on max aircraft capacity of gate: 3,300 SF for WB (B787-9); 2,400 SF for NB (B737-MAX9) IATA Concessions 7.0 square feet per 1,000 enplaned passenger (primarily domestic O&D airport) L&B experience Baggage Claim DOM 1.5 linear feet of claim frontage per peak 20-minute deplaning passenger; 60% of passengers check bags L&B experience Baggage Claim INT 2.0 linear feet of claim frontage per claiming passenger; 90% of passengers check bags L&B experience CBP Processing Based on CBP ATDS guidelines per peak hour passengers; 400 in 2017, 600 for 14 MAP CBP ATDS Arrivals Hall.3 meeters/greeters per passenger; 20.5 square feet per person; 20% additional area for seating IATA, L&B experience 12

GATE ALLOCATION ASSUMPTIONS Gates 29 and 30 unavailable in Summer 2017 Gate 18 is B757 capable Gate 18W is ADG-V capable and will block gates 17 and 18 Gate 17 is B737-9 capable Gates 15 and 16 are B777 capable Gate 3 is B767-3 capable Gate usage assumptions: Preferred-use airlines use their preferred gates Common-use carriers and international arrivals are given first priority on common-use gates Preferred-use airlines can use common-use gates if they cannot fit on their preferred gates Common-use gate usage based on location of airline s preferential-use gates Since AC does not need FIS capable gate, always assigned to Gate 1 12 remote positions available - 5 in the North Apron and 7 in the South Apron 13

TERMINAL CAPACITY GAP ANALYSIS SUMMARY KEY CAPACITY ISSUES: TERMINAL A TERMINAL B Terminal A Baggage Make-up Holdrooms Bag Claim Area Terminal B Ticket Counters Baggage Make-up SSCP Lanes Bag Claim Frontage Bag Claim Area Element Existing 2017 14 MAP HIGH Ticketing/Check-in 60 56* 60* 64* Air Canada 4 6 6 6 Air China 8 8 8 8 American Airlines 10 14 14 16 Hawaiian Airlines 4 6 6 6 Jet Blue 4 4 4 4 United Airlines 6 4 4 6 Volaris 6 6 6 6 Delta Air Lines 6 12 12 12 All Nippon Airways 6 8 8 8 Aeromexico - 6 6 6 New INT 1 - - 8 8 New INT 2 - - 8 8 New INT 3 - - 6 6 Baggage Screening 4 3 3 3 Baggage Make-up 542 528 600 720 SSCP Lanes 8 7 8 9 SSCP Queue Area 4,820 3,000 3,500 3,900 Concessions - Secure 17,600 16,800 21,700 21,700 Holdrooms** 34,060 45,900 45,900 45,900 Bag Claim Frontage 460 410 460 500 Bag Claim Area 14,000 14,300 16,000 17,500 Element Existing 2017 14 MAP HIGH Ticketing/Check-in 40 48* 48* 58* Alaska Airlines 10 14 14 16 British Airways 8 8 8 8 Lufthansa 8 8 8 8 Southwest Airlines 14 18 18 26 Hainan Airlines 6 8 8 8 Baggage Screening 4 3 3 4 Baggage Make-up 720 708 768 948 SSCP Lanes 8 7 8 11 SSCP Queue Area 5,500 3,200 3,500 5,000 Concessions - Secure 29,900 25,200 28,000 28,000 Holdrooms** 48,315 33,600 38,400 45,600 Bag Claim Frontage 537 590 640 765 Bag Claim Area 17,600 17,800 19,000 23,000 Notes: * Numbers shown bold are included in peak ticket counter position requirements due to the timing of the flights. ** Includes remote bus gate holdrooms Capacity Meets or Exceeds Demand, Optimum LOS Demand Exceeds Capacity, Optimum/SubOptimum LOS Demand Substantially Exceeds Capacity, SubOptimum LOS 14

CAPACITY GAP ANALYSIS CBP FACILITIES ( FIS ) Most components of the CBP facilities are suboptimum for 2017 and 14 MAP Passport Check queue area is significantly undersized Claim devices are undersized (target: 250-300 LF each for widebody aircraft) Exit Control area is undersized Arrivals Hall is undersized for 14 MAP Element Existing 2017 14 MAP Primary Processing Officer Positions 10 8 12 Queueing 2,450 3,760 5,640 Secondary Processing Secondary Queueing 500 500 750 Secondary Inspection 1 1 1 Exit Control Exit Podium 150 180 180 International Bag Claim Claim Devices 1 2 2 2 Claim Frontage 337 420 460 Arrivals Hall Arrivals Hall 2 2,070 1,700 2,400 Notes: 1. Includes the new flat plate international bag claim device. 2. Includes new arrivals hall expansion. Capacity Meets or Exceeds Demand, Optimum LOS Demand Slightly Exceeds Capacity, Optimum/SubOptimum LOS Demand Substantially Exceeds Capacity, SubOptimum LOS 15

TERMINAL CAPACITY ENHANCEMENT OPTIONS

REMOTE GATE HOLDROOMS LOCATIONS Match line Match line Proposed A North Option Proposed Terminal B Option Terminal A FIS Building Terminal B Proposed FIS Option Proposed Remote Gate Holdroom Locations Level 2 shown for reference 17

REMOTE GATE HOLDROOMS A NORTH Convert Support Space to Holdroom Public Restroom needed on Level 1 Holdroom Area ~5,100 s.f. Accommodates: 2 Narrowbodies or 1 Widebody Level 1 Concessions/Airport Club Restrooms Airside Circ Airport Support Bus Pick-up/Drop-off Vertical Circ. Holdroom PAX Flow 18

A NORTH PASSENGER BUSSING OPERATION Passenger buses would follow the vehicle service road (VSR) from the bus loading area to the remote gates (travel distance to farthest remote gate approximately 0.35 miles) Additional VSR road striping to be added at the remote gates Vehicle ingress/egress to the aircraft fuel truck refueling facility accounted for 19

REMOTE GATE HOLDROOMS TERMINAL B 25 24 23 Convert support space into Remote Holdrooms Holdroom Area ~5,170 s.f. Accommodates: 2 NB Bus operations a major challenge Level 1 Concessions/Airport Club Restrooms Airside Circ Airport Support Bus Pick-up/Drop-off Vertical Circ. Holdroom PAX Flow 20

TERMINAL B PASSENGER BUSSING OPERATION 21

REMOTE HOLDROOMS - CONVERT FIS TBD Reallocate vacated CBP area into Remote Holdrooms & Support Space for Airport Hold Room Area ~12,000 s.f. Accommodates: 5 NB Level 1 Concessions/Airport Club Restrooms Airside Circ Airport Support Bus Pick-up/Drop-off Vertical Circ. Holdroom PAX Flow 22

TERMINAL B BAG CLAIM Expand existing claim devices 103 linear feet of additional claim frontage required Additional claim devices required for High Scenario 1 Likely to be included in TB Phase 2 1 Total net gain of 84 feet of frontage Terminal B +32 LF Bag Claim Device +20 LF Bag Claim Device 23

TERMINAL CAPACITY ENHANCEMENT OPTIONS CBP Facilities

OVERVIEW P Level 3 Level 2 Level 1 Key Issues: Insufficient capacity for 2017+ Gate dependencies limit flexibility Limited expansion ability E B CUP Existing Operation Terminal A FIS Building Terminal B PAX Flow P B E Passport Check Baggage Claim Exit Control 25

OPTION 1 ENHANCED APC Level 3 Level 3 Queue Entry Ramp up to Passport Check Level 2 Level 2 P E B Level 1 P E B Level 1 APC Queue Area 1,570 s.f. New APC Zone Existing Operation Proposed Option 1 Enlarged Plan Reduce overall queue and wait time by increasing process times with the use of new expanded APC zone. Displaces Airport Administration offices in Terminal B Terminal A FIS Building Terminal B PAX Flow P B E Passport Check Baggage Claim Exit Control Not a long-term solution but could be part of an interim improvement 26

OPTION 2 RELOCATE PASSPORT CHECK P E B Level 3 Level 2 Level 1 Pax transverse new sterile corridor to new Passport Check Pax circulate up to 3 rd level via new Gate Houses Extend Holdroom into abandoned sterile corridor New Passport Check on Level 3 with increased queue size & CBP Support space as needed for Ops P B E Level 3 Level 2 Level 1 Pax circulate down to 1 st Level and existing Baggage Claim, Exit Control, etc. Build out new Club and/or Concessions in vacated facilities Consolidate CPB Support services on 1 st level Existing Operation Proposed Option 2 Relocate Passport Check to Level 3 and increase queue size. Terminal A FIS Building Terminal B PAX Flow P B E Passport Check Baggage Claim Exit Control Not a long-term solution, does not address Baggage Claim or Exit Control Implementation phasing likely a major challenge Displaces The Club at SJC (relocate to Level 2?) 27

OPTION 3 RELOCATE CBP Level 3 Level 2 New Concessions/Airport Support in vacated facilities Pax path to ramp remains same Level 3 Level 2 P E B Level 1 Pax circulate down to 1st level via new ramp E B P Level 1 New Airport/Airline Support in vacated facilities New Passport Check, Baggage Claim, Exit Control, etc. at 1 st level Existing Operation Relocate all CBP to Level 1 Terminal B. Proposed Option 3 Potential long-term solution Terminal A FIS Building Terminal B PAX Flow P B E Passport Check Baggage Claim Exit Control Displaces nearly all Airport Administration offices Curbside access a major issue 28

OPTION 4 RELOCATE CBP TB PH. 2 Level 3 Level 3 Existing CBP Facilities Level 2 Level 2 Level 1 P Level 1 E B Existing Operation New Passport Check, Baggage Claim, Exit Control, etc. at 1 st level 5 new gates 4 dual swing operations, 1 domestic Proposed Option 4 Relocate all CBP to Level 1 Terminal B Phase 2. Potential long-term solution Terminal B CBP Terminal B Ph. 2 Terminal B Future Terminal A FIS Building Terminal B PAX Flow P B E Passport Check Baggage Claim Exit Control Long-term expansion Implementation time a key issue 29

CBP COMPARISON OF OPTIONS Key Metric Capacity Enhancement Option 1 Enhanced APC Improved Passport Check Processing Option 2 Relocate Passport Check Passport Check meets 14 MAP requirements Option 3 Relocate CBP Meets 14 MAP requirements APC Zone Yes No (insufficient space) Yes Yes Vertical Transitions Implementation Considerations Benefits Challenges No change down 1, up 1, down 1 Relocation of Airport Offices Increased processing capacity without additional CBP staff, Additional queue area Relocating Airport Offices, Does not address Bag Claim or Exit Control Up 1, down 2 Down 1 Down 1 Floor elevation differences between buildings, Phasing, Expanding 3 rd floor onto existing roofs Eliminate gate dependencies, Integrate ACP and Passport Check Does not address Bag Claim or Exit Control, Potential loss of revenue space (Club at SJC), Complex implementation Phasing, Relocation of Airport Offices Ideal CBP configuration Relocating Airport Offices, Curbside access, Connection to TA and TB Option 4 New CBP in TB PH 2 Meets 14 MAP requirements Part of Terminal B Phase 2 Ideal CBP configuration, Long-term expansion capability, No impact to existing space May require interim improvements at existing CBP due to construction time for Terminal B Phase 2 30

GAP ANALYSIS Departures processing capacity at Terminals A & B is capable of accommodating 14 MAP Enforcement of lease agreement is required for ticket counter allocation Southwest and Alaska to maintain their current ticket counter allocation Terminal B baggage claim frontage and claim hall area is less than required but will accommodate 14 MAP at reduced levels of service during the peak periods CBP Passport Check and International baggage claim capacity are below the target requirements for 14 MAP Enlargement of the Passport Check queue area and increased processing capacity are necessary for 14 MAP 31

LANDSIDE CAPACITY ENHANCEMENT Gap Analysis and Capacity Enhancement Options

LANDSIDE LOS 2017 DESIGN DAY Arrivals Curb Terminal B Departures Curb International Arrivals Curb Terminal A Departures Curb Outer Commercial Vehicle Curb LOS A, B or C Good LOS D Fair LOS E Congested LOS F Failure Commercial Vehicles (GTC) Arrivals Curb 33

LANDSIDE LOS 14 MAP Arrivals Curb Terminal B Departures Curb International Arrivals Curb Terminal A Departures Curb Outer Commercial Vehicle Curb LOS A, B or C Good LOS D Fair LOS E Congested LOS F Failure Commercial Vehicles (GTC) Arrivals Curb 34

LANDSIDE LOS 14 MAP HIGH Arrivals Curb Terminal B Departures Curb International Arrivals Curb Terminal A Departures Curb Outer Commercial Vehicle Curb LOS A, B or C Good LOS D Fair LOS E Congested LOS F Failure Commercial Vehicles (GTC) Arrivals Curb 35

GOING FORWARD Refine capacity enhancement scenario(s) Prepare Operational Strategy Prepare Capital Project Strategy

SURFACE PARKING LOT CONVERSION South Parking Lot can be converted into: 9 B737-MAX9 positions or 4 A330-800 NEO aircraft Widebody/MARS parking capability An estimated 800-850 surface parking positions would be lost 37