The Launceston lifestylepreneur movement. Connectivity facilitating the rise of entrepreneurialism in Launceston

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The Launceston lifestylepreneur movement Connectivity facilitating the rise of entrepreneurialism in Launceston

KPMG Partner Bernard Salt founded and heads KPMG Demographics, a specialist advisory group that looks at social, cultural and demographic trends over time. Bernard has worked as an advisor to business and government for more than 25 years drawing on census and other datasets. He is a twice weekly columnist with The Australian newspaper and he is one of the most in-demand speakers on the Australian corporate speaking circuit. Bernard holds a Master of Arts degree from Monash University and since 2011 has been an adjunct professor at Curtin University Business School. Bernard also holds a number of board positions in education and the arts. The lifestylepreneur report was commissioned by nbn and developed by demographer Bernard Salt on behalf of KPMG. The study examined business growth in regional Australia. Source of all statistics and trends is Australian Bureau of Statistics (ABS). 2 2017 nbn co limited ABN 86 136 533 741

Contents The Launceston story 4 Private sector cities 5 The rise of the entrepreneurial city 6 The micro business takeover 7 Drivers of business growth in Launceston 8 A great skills shift in Launceston 10 Launceston s business opportunities 11 The rise of the Launceston lifestylepreneur 12 2017 nbn co limited ABN 86 136 533 741 3

The Launceston story There is something about Launceston that distinguishes it from other major cities across Australia. It isn t a capital city so it doesn t have the apparatus of government like a parliament house and attendant public service. It is sufficiently distant from the Tasmanian capital that intercity commuting isn t practical as a way of life. And it is perhaps the largest provincial city in Australia with the longest history of European settlement. The Launceston experience of independence Currie Whitemark has been shaped Smithon by history and Wynyard Burnie Birdport Scottsdale geography like no St Helens Launceston Deloraine St Marys other community Cambell Town Strahan Swansea in Australia. Hamilton Shelly This has created Beach Hobart a community Huonville Dover of proud and independently minded people and businesses. To the extent that Tasmanians all understand the concept and the geography of the Boags line which separates the respective reach of Launceston and Hobart breweries. The brewery Checkpoint Charlie sits at about Richmond on the Midland Highway. Launceston sits at the head of the Tamar River and in the heart of a particularly fertile agricultural region. The town filled early with entrepreneurial graziers and can-do immigrants who forged an independently minded people. This is not a community supported from scratch by supply ships and funding from London. This is not a community underpinned by state-funded institutions. This is a community that boldly decided to forge new territories across Bass Strait in the founding of Melbourne. Launceston it could be argued is one of Australia s most entrepreneurial communities. Today Launceston is Australia s 21st largest city with 87,000 residents fitting between Albury- Wodonga (90,000) and Mackay (85,000). The Launceston urban area is defined to include the City of Launceston together with suburbs and townships extending north along the west bank of the Tamar River. The broader area for which business data is collected includes Launceston (as defined) together with a further 30,000 residents in Tasmania s northeast. About one-in-five Tasmanians live in Launceston and every one of them, I suspect, is conscious of the need to make a go of it and largely because concentrations of state government employment lie elsewhere. Launceston is one of provincial Australia s great entrepreneurial cities. The 25 largest Australian cities in 2016 Rank City (Significant Urban Area definition) Source: Australian Bureau of Statistics (ABS 3218) Population June 2016 1 Sydney 4,604,774 2 Melbourne 4,459,278 3 Brisbane 2,248,472 4 Perth 1,976,753 5 Adelaide 1,298,112 6 Gold Coast - Tweed Heads 638,090 7 Newcastle - Maitland 438,775 8 Canberra - Queanbeyan 429,023 9 Central Coast 326,796 10 Sunshine Coast 307,501 11 Wollongong 295,842 12 Hobart 211,000 13 Geelong 191,440 14 Townsville 182,183 15 Cairns 149,609 16 Darwin 124,171 17 Toowoomba 115,310 18 Ballarat 102,230 19 Bendigo 94,608 20 Albury - Wodonga 90,319 21 Launceston 86,946 22 Mackay 85,402 23 Rockhampton 80,497 24 Bunbury 76,361 25 Bundaberg 70,677 4 2017 nbn co limited ABN 86 136 533 741

Private sector cities The logic that Launceston is a uniquely entrepreneurial city is based in census fact. At the 2011 Census 84 per cent of the Australian workforce and 81 per cent of the Tasmanian workforce was employed by the private sector. But in entrepreneurial Launceston this proportion was 83 per cent while in Hobart this proportion was 76 per cent. These figures confirm that Launceston is economically and culturally different to Hobart. Indeed in a comparison with cities of a similar scale (Bendigo, Albury, Mackay and Rockhampton) Launceston outranks all but Mackay in its reliance upon the private sector for employment. The proportion of the workforce supported by the private sector in Launceston is several percentage points higher than in most Australian cities of a similar size. By this measure it is fair to say that Launceston is one of the most entrepreneurial cities in Australia. And in view of Launceston s history it probably has been so for almost 200 years. This fact creates a unique culture of enterprise that supports the logic of the lifestylepreneur. Employment in private sector 88% 78% Mackay Rockhampton 84% Australia 81% 83% Tasmania Launceston 57% 82% 81% 76% Albury Wodonga Bendigo Hobart Source: ABS Census 2011 Canberra Queanbeyan Source: ABS Census 2011 2017 nbn co limited ABN 86 136 533 741 5

The rise of the entrepreneurial city The Australian Bureau of Statistics (ABS) publishes data tracking the number of businesses registered in different locations across Australia. At a broad level there are more than two million private sector business entities in Australia. About 600,000 of these are micro businesses employing 1-4 workers; another 200,000 are small businesses employing 5-19 workers. Almost a million entities are sole traders although this also includes self-managed superfunds which tend to muddy analyses of employment-generating enterprise. Micro and small business across Australia Australia Tasmania Regional Tasmania (excl. Launceston) Launceston Micro businesses Small businesses 2014 2016 2014 2016 571,674 +27,718 5% 599,392 199,806-1,151-1% 198,655 9,349 +261 3% 9,610 4,472-204 -5% 4,268 2,763 +67 2% 2,830 1,298-43 -3% 1,255 2,864 86 3% 2,950 1,391-68 -5% 1,323 Source: ABS Catalogue: 8165.0 Counts of Australian Businesses, Including Entries and Exits Jun 2012 Jun 2016 Over the two years to June 2016 the number of micro businesses in Australia increased by five per cent while the number of small businesses remained stable. Employment and business activity continued to grow during this post-mining-boom period and especially at the micro end of the business hierarchy. Perhaps this was being driven by skilled workers more or less laid off from the mining industry. Perhaps this was ageing baby boomers setting up small businesses to occupy their interest in the post-corporate-world stage in the lifecycle. Tasmania jumped by two per cent from 2,763 to 2,830 over the two-year period to June 2016. However within the greater Launceston and northeast region the increase was three per cent from 2,864 to 2,950 which is net growth of 86. In these 24 months new micro businesses were forming at a rate of about three per month. And interestingly there are more micro businesses in Launceston and the Northeast than in other parts of regional Tasmania combined. The figures for Tasmania and especially for Launceston are instructive. Outside Hobart and Launceston the number of micro businesses in 6 2017 nbn co limited ABN 86 136 533 741

The micro business takeover Something is driving micro business growth in Launceston and the Northeast and especially in some areas. Between 2014 and 2016 the number of micro businesses based in Northern Midlands (centred on Campbell Town) increased from 91 to 115 reflecting growth of 26 per cent. In rural Westbury it was a similar story: net growth in micro business activity of 24 per cent up from 89 entities to 110 over this period. While in Perth-Evandale south of Launceston the increase was 23 per cent up from 80 to 98 micro businesses. other words small businesses were becoming more efficient: fewer small-business entities but each one of them bigger on average when measured by employment. Australia s entrepreneurial activity thus far this decade appears to be very much focussed at the smallest end of the business hierarchy. However in the Launceston centre of Mowbray small business numbers jumped by 23 per cent from 22 to 27 over two years to June 2016. South Launceston also recorded growth in the category of business up from 41 to 49 entities over this period. 2014 Micro business 2016 Northern Midlands 91 26% 115 Westbury 89 24% 110 Perth - Evandale 80 23% 98 Newnham - Mayfield 58 19% 69 West Launceston 45 18% 53 Source: ABS Catalogue: 8165.0 Counts of Australian Businesses, Including Entries and Exits Jun 2012 Jun 2016 Small business growth In the small business category employing 5-19 workers the national and the regional growth story was flat and in Launceston and the Northeast this segment actually contracted. However even though the number of small businesses contracted by five per cent between 2014 and 2016 in this region, the region s total workforce held steady at 67,000. In 2014 Small business 2016 Mowbray 22 23% 27 South Launceston 41 20% 49 Kings Meadows - Punchbowl 41 17% 48 Trevallyn 21 14% 24 Beauty Point - Beaconsfield 28 11% 31 Source: ABS Catalogue: 8165.0 Counts of Australian Businesses, Including Entries and Exits Jun 2012 Jun 2016 It seems that the hotspots for micro businesses lie to the south and west of Launceston and especially within rural communities like Campbell Town and Westbury. On the other hand slightly bigger enterprises seem to be flourishing best within the Launceston urban footprint and which is to be expected in that these businesses generally require access to a bigger market of consumers and clients. 2017 nbn co limited ABN 86 136 533 741 7

Drivers of business growth in Launceston About one-in-six micro businesses (or 525 entities) operating in the Launceston and Northeast region is based within the Launceston CBD. The second biggest business centre for micro business in this region is Scottsdale with 239 entities followed by Deloraine with 170 and St Helens with 157. In the larger category of businesses employing 5-19 workers the main activity centres in 2016 were the Launceston CBD again with 324 entities, Scottsdale with 93, Invermay with 81 and Deloraine with 77. The Launceston CBD is clearly the region s leading business hub with around 870 businesses employing between 1-19 workers. 525 239 170 157 115 Micro businesses in numbers Launceston Scottsdale - Bridport Deloraine St Helens - Scamander Northern Midlands But micro business activity in Launceston and the Northeast region is dominated by enterprises engaged in construction (499) and which would include tradespeople involved in building, in agriculture (461 entities) and which would include farmers, in retail trade (312) including shopkeepers and in professional services (276) including accountants and lawyers. This profile of the key industries of micro business activity in the Launceston area is consistent with national trends. In the small business category (employing 5-19 workers) the largest categories in this region include agriculture (191 entities in 2016), accommodation and food (182) and construction (160). Small businesses in numbers 324 93 81 77 59 Launceston Scottsdale - Bridport Invermay Deloraine Northern Midlands Source: ABS Catalogue: 8165.0 Counts of Australian Businesses, Including Entries and Exits Jun 2012 Jun 2016 Launceston most popular small business (5-19) industries Agriculture, forestry and fishing 191 Accommodation and food services 182 Construction 160 Retail trade 159 Manufacturing 109 Source: ABS Catalogue: 8165.0 Counts of Australian Businesses, Including Entries and Exits Jun 2012 Jun 2016 8 2017 nbn co limited ABN 86 136 533 741

The picture that emerges from Launceston is a small business profile that is dominated by farmers, tradies, shopkeepers, tourism operators and which generally (with the exception of farmers) cluster in established business centres. New and growing activity on the other hand does tend to focus on the farming lands to the south and west of Launceston and in selected parts of the urban area like Mowbray to the north and South Launceston to the south. But there is more to the story of business activity in and around Launceston and the Northeast than hotspots and enterprise clusters. Some suburbs and towns appear to be losing micro businesses but gaining small businesses. This means that some places are losing entities employing 1-4 workers but are gaining entities employing 5-19 workers. Here are business incubators that are supporting and then transitioning businesses up through the business hierarchy. In Mowbray for example the number of micro businesses contracted between 2014 and 2016 from 44 to 36 entities. However over the same period the number of entities employing 5-19 workers in Mowbray increased from 22 to 27. The same logic applied at Trevallyn which lost seven micro businesses over the last two years but which then gained three net extra small businesses. Other business incubator places include Beauty Point (lost five gained three) and Newstead (down four up four). Top 5 growth areas in Greater Launceston micro (1-4 employees) and small (5-19 employees) business Beauty Point - Beaconsfield Trevallyn 14% West Launceston 14% Westbury 24% 19% Newnham - Mayfield 23% 11% South 23% Launceston 20% Mowbray Kings Meadows - Punchbowl Perth - Evandale 23% Northen Midlands 26% Source: ABS Catalogue: 8165.0 Counts of Australian Businesses, Including Entries and Exits Jun 2012 Jun 2016 2017 nbn co limited ABN 86 136 533 741 9

A great skills shift in Launceston At a broader level it is evident that Launceston like most other large centres across Australia has experienced substantial churn in employment thus far in the 21st century. Between February 2000 and February 2017 the greater Launceston region delivered 14,000 net extra jobs across 15 growing industries and especially in healthcare, public administration, construction and professional services. However over this same period there was a net contraction of 8,000 jobs in five other sectors but especially in agriculture and manufacturing. This trend of job growth and loss follows national trends but it also means that for every job lost in Launceston and the Northeast thus far this century 2.5 jobs have been created. More people are employed in the Launceston and Northeast region today than ever before. The job market might be changing in Launceston as it is elsewhere across Australia but it is also evolving and creating new opportunities for small and micro businesses. Some level of business and job churn is required to renew and refresh a community and workforce. Most job growth in this region in this century has focussed on knowledge work and on skilled work which is consistent with trends at the national level. The best thing parents in Launceston and the Northeast can do for their kids is to ensure they have skills and training for the workforce of the future. What is evident from this analysis is that part time work has expanded across some sectors of the Launceston job market and especially in healthcare, hospitality and retail. This too is part of a national trend towards the casualisation of work but it is also often a preference of modern households: workers want the flexibility to organise work around a lifestyle rather than have to organise lifestyle around work. Small and micro business activity that support these broad areas of employment expansion would include healthcare professionals, tourism, accommodation & food operations, builders and tradespersons and professional services. There might be opportunities within small business in Launceston in the area of training and education and especially in skills. Launceston: change of the empoyment industry split from 2000 to 2017-3000 -2000-1000 0 1000 2000 3000 Health care and social assistance Public admin and safety Construction Professional, scientific and technical services Hospitality Arts and recreation Education and training Utilities Administration and support Real estate Mining Retail Financial and insurance Wholesale trade Other services Info and telco Logistics Manufacturing Primary sector Source: Department of Employment - Labour Market Information Portal Full-time Part -time Total 10 2017 nbn co limited ABN 86 136 533 741

Launceston s business opportunities Official population projections for the City of Launceston show that this community is expected to age in line with broader Australian trends. Population levels in the younger age groups will more or less stabilise over the coming decade while the number of 20-somethings (the children of baby boomers) will push into their 30s. This will underpin demand for family and household formation; it will also bring to the fore matters relating to housing affordability. In the older age brackets baby boomers will clearly transition out of the workforce and into early active retirement. An opportunity for the City of Launceston over the coming decade will be to highlight housing affordability relative to Hobart and especially to Melbourne. There will also be opportunities based around servicing the 60-something lifestyle including travel and accommodation, healthcare and ancillary services, perhaps even downshifting and downsizing as well as the delivery of professional services such as succession planning advice. Age 0-4 5-9 10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 -400 0 400 800 1200-600 -200 200 600 1000 1400 Launceston surrounds population change 60-64 65-69 70-74 75-79 80-84 85+ 2006-2016 2016-2026 Source: Employment projections by the Tasmanian Department of Treasury and Finance (2014) rebased on ABS population estimates (2016) 2017 nbn co limited ABN 86 136 533 741 11

The rise of the Launceston lifestylepreneur It is against this background of both opportunity and change that Launceston emerges as a prime location for what might be termed the lifestylepreneur. Here are small business entities operated by an entrepreneur who is not necessarily driven by the desire to maximise returns or indeed to grow a business. A lifestylepreneur wants to operate a business to deliver a lifestyle and often in a lifestyle location. Over the coming decade some, perhaps even many, entrepreneurs will start businesses in idyllic locations to support a way of life. This concept would apply to a number of groups within the community including baby boomers looking for a 60-something lifestyle to Generation Xers looking to escape the pressures and costs of bigcity living. The lifestylepreneur would therefore emerge in and around lifestyle locations that offer critical mass in business infrastructure (i.e. a large city nearby) and perhaps where there is a natural existing entrepreneurial spirit. Launceston offers critical mass, it offers an idyllic, safe, green, lifestyle location. It offers access to the major market of Melbourne via a well-serviced airport. Taking all of these factors into account it is no surprise therefore that micro business activity has been especially apparent in parts of Launceston over recent years. The lifestylepreneur lifestyle Lifestylepreneurs are business owners who move to lifestyle locations and set up shop. Perhaps in the hinterland of Byron or near the Daintree or on the edge of a major city like Launceston. Take your city-learnt skills to a lifestyle location and build a business from law to accounting to candle-making. In many ways this is the ultimate Aussie lifestyle to be a lifestylepreneur living in a lifestyle location. 12 2017 nbn co limited ABN 86 136 533 741

Entrepreneurs living in lifestyle areas may include retired or lifestyling corporates or creative business owners who are harnessing technology to start and grow their business Lifestylepreneur priorities Ability to work from home Flexible working hours Increased business productivity Access to fast broadband Ability to expand into national and international markets But there is something else that underpins the rise of Launceston and the Northeast as a lifestylepreneur centre. This place offers all of the critical attributes required to create and grow a business. And it offers proximity to Melbourne. The traditional lifecycle model for many Tasmanians has been to leave the state for the mainland after university and to build careers elsewhere. Later in life there are family and cultural ties to Tasmania that would draw expats home. Bring skills and contacts developed over a working life home to Tasmania, home to Launceston, and build a business. Tele-commute or start-up a business in an affordable non-congested lifestyle locale like Launceston. The enabling factor in this narrative is access to fast broadband with the nbn network which breaks down the barrier of distance and gives business owners the opportunity to work from anywhere in Australia. Launceston s rise as a lifestylepreneur city both now and into the future is underpinned by returning Tasmanians and others lured to the state by its quality of life and affordability. The more expensive, the more congested, the less safe mainland cities become, the greater is the compelling logic to move to safe, secure, entrepreneurial Launceston. This was not always possible or practical prior to the roll out of the nbn network, however now and over the coming decade lifestyle-seeking Australians can be expected to seek out lifestylepreneur locations like Launceston and the Tasmania s Northeast. 2017 nbn co limited ABN 86 136 533 741 13

June 2017 This report was published by nbn, the company building Australia s broadband network. 2017 nbn co ltd. nbn, bring it on, Sky Muster, gen nbn and the Aurora device are trademarks of nbn co ltd ABN 86 136 533 741. The lifestylepreneur report was commissioned by nbn and developed by demographer Bernard Salt on behalf of KPMG. The study examined business growth in regional Australia. Source of all statistics and trends is Australian Bureau of Statistics (ABS). kpmg.com.au The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although KPMG endeavours to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation. This Report has been prepared at the request of nbn and other than our responsibility to nbn, neither KPMG nor any member or employee of KPMG undertakes responsibility arising in any way from reliance placed by a third party on this Report. Any reliance placed is that party s sole responsibility. KPMG shall not be liable for any losses, claims, expenses, actions, demands, damages, liabilities or any other proceedings arising out of any reliance by any third party. 2017 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation. June 2017 Copyright: This document is subject to copyright and must not be used except as permitted below or under the Copyright Act 1968 (CTH). You must not reproduce or publish this document in whole or in part for commercial gain without prior written consent of nbn co limited. You may reproduce or publish this document or in part for educational or non-commercial purposes. The_Launceston _lifestylepreneur_report_1705-04-ex