Planning for the Future Meeting the demands of the travel industry
The Industry Talent About IATA Knowledge & Skills IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Not specified 6% Business & Pro 14% Family, Health, Religion 27% Leisure, Recreation 53% Over 1 billion international trips each year, and growing WHY? IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Demand for air travel is doubling Source: Oxford Economics IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Our industry 9% 6% 30% = 265 million jobs (direct and indirect) = $1.5 Trillion in exports world jobs world exports services exports UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
The Industry Talent About IATA Knowledge & Skills IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
T&T employs more young people than other industries Flexibility for entrepreneurs! Great need for skilled young people! IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
1 person out of eleven works in the Travel & Tourism industry
The Industry Talent About IATA Knowledge & Skills
Founded in 1945 260 airline members, 83% of traffic 90,000 accredited travel agencies
IATA handles BSP for over 500 airlines = $387B IATA is at the heart of the travel industry IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
The Industry Talent About IATA Knowledge & Skills IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Industry Challenges Aging workforce Attracting young talent Training value perception Consumer expectations IATA Training & Development Institute
Training must be... Relevant Timely User-friendly Current Regulations Relevant Standards Industry Initiatives Changing Job Skills Cost-effective UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Training must be... Relevant Timely User-friendly Proactive and to replicate Cost-effective UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Training must be... Relevant Timely User-friendly Is the learning experience engaging? Cost-effective UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Training must be... Relevant Timely User-friendly Do training providers understand their market? Cost-effective IATA Training & Development Institute
Attracting talent via industry certification Certification standards do not exist for all jobs in the industry The same industry sectors continue to attract new talent Pilots ATCs Mechanics Standards would make career paths attractive IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Collaboration is key Industry-wide standards Faster collaboration Making training readily available Lobbying together IATA Training & Development Institute www.iata.org/training
Since 1972 IATA Training and Development Institute (ITDI) Nearly 100,000 industry newcomers and professionals trained annually in 90 countries IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Comprehensive Training Portfolio IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Global network and coverage Present in over 90 countries 10,000 through IATA s own training centers 82,000 through IATA s 430+ training partners IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Industry partnerships United Nations International Civil Aviation Organization Airports Council International International Air Transport Association Tourism HR Canada United Federation of Travel Agents Associations Representing Representing Representing Representing Representing Governments Airports Commercial Airlines Hotels Public & private business IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
Academic partnerships Stanford University École nationale de l'aviation civile IATA Training & Development Institute UNWTO Talent Development & Education in Tourism, Bilbao, December 2015
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