Nosewheel stuck 90, Airbus A320, N536JB, September 21, 2005

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Nosewheel stuck 90, Airbus A320, N536JB, September 21, 2005 Micro-summary: This airplane had its nosewheel stuck at a 90 degree angle while attempting to retract. Event Date: 2005-09-21 at 1818 PDT Investigative Body: (NTSB), USA Investigative Body's Web Site: http://www.ntsb.gov/ Cautions: 1. Accident reports can be and sometimes are revised. Be sure to consult the investigative agency for the latest version before basing anything significant on content (e.g., thesis, research, etc). 2. Readers are advised that each report is a glimpse of events at specific points in time. While broad themes permeate the causal events leading up to crashes, and we can learn from those, the specific regulatory and technological environments can and do change. Your company's flight operations manual is the final authority as to the safe operation of your aircraft! 3. Reports may or may not represent reality. Many many non-scientific factors go into an investigation, including the magnitude of the event, the experience of the investigator, the political climate, relationship with the regulatory authority, technological and recovery capabilities, etc. It is recommended that the reader review all reports analytically. Even a "bad" report can be a very useful launching point for learning. 4. Contact us before reproducing or redistributing a report from this anthology. Individual countries have very differing views on copyright! We can advise you on the steps to follow. Aircraft Accident Reports on DVD, Copyright 2006 by Flight Simulation Systems, LLC All rights reserved. www.fss.aero

Location/Time Most Critical Injury: Investigated By: NTSB ICAO Report Submitted: Nearest City/Place Zip Code Local Time Time Zone Los Angeles CA 90045 1818 PDT Aircraft Information Registration Number Aircraft Manufacturer Model/Series Number N536JB Airbus Industrie A320 Type of Aircraft: Airplane Injury Summary: Sightseeing Flight: No Narrative Fatal Homebuilt Aircraft? No Serious Brief narrative statement of facts, conditions and circumstances pertinent to the accident/incident: Minor Air Medical Transport Flight: No On September 21, 2005, at 1818 Pacific daylight time, Jet Blue Airlines flight 292, an Airbus A320, N536JB, landed at Los Angeles International Airport, Los Angeles, California, with the nose wheels cocked 90 degrees. Jet Blue Airlines, Inc., was operating the airplane as a scheduled domestic passenger flight under the provisions of 14 CFR Part 121. The airline transport pilot licensed captain, first officer, 4 flight attendants, and 140 passengers were not injured. The flight departed Burbank, California, at 1531, as a nonstop to JFK Airport, New York, New York. Visual meteorological conditions prevailed, and an instrument flight rules (IFR) flight plan had been filed. The first officer (FO) flew the first leg. The initial departure did not indicate any problems, and he observed a positive rate of climb. After the captain attempted to retract the landing gear, two error messages displayed on the Electric Centralized Aircraft Monitoring (ECAM) system: nose gear shock absorber and nose wheel steering fault. There was no master warning so the FO continued flying the airplane while the captain troubleshot the ECAM system. The FO flew the airplane over Palmdale, California, at 14,000 feet mean sea level (msl) while the captain consulted the flight crew operating manual (FCOM). The FCOM noted that the nose gear "may be caught at 90 degrees." The captain continued to evaluate the problem to ascertain the systems' status. The flight crew continually updated the cabin crew and passengers. The flight diverted to Long Beach, California. The captain decided to perform a fly-by of the tower for verification on the gear status. The tower, Jet Blue ground personnel, and a local news helicopter advised him that the nose gear was cocked 90 degrees to the left. The flight crew decided to divert to Los Angeles. The crew flew for several hours to burn fuel so that they could land at a lighter weight. The captain communicated with the cabin crew and passengers. The cabin crew emptied the first three rows of seats, and moved the baggage as far aft as possible. They placed able-bodied persons in the exit rows, and removed all baggage and paperwork from the seating area. They showed the able-bodied persons how to operate the doors, and gave additional instructions. The flight attendants spoke to each passenger individually prior to the landing to ensure that they knew the emergency procedures that would take place and how to properly brace themselves. The flight attendants checked and double checked each others' work to ensure that everything was completed and would go according to plan. The captain took note of the fuel burn to ensure that the center of gravity stayed within limits. The captain also advised the cabin crew that in the event the nose gear collapsed, evacuation from the aft doors was not available so everyone would deplane from the forward exits. The flight crew advised the cabin crew to take the emergency procedures up to the point of egress, at which time 146 PRELIMINARY INFORMATION - SUBJECT TO CHANGE Page 1

Narrative (Continued) the captain would advise the method. Prior to touchdown, the captain announced to "brace" and the flight attendants also transmitted "brace" over the public address system. The captain flew the airplane for the landing. He touched down at 120 knots, and applied normal braking at 90 knots. He held the nose gear off of the ground as long as possible. At 60 knots, the flight crew shut down the engines. They did not use ground spoilers, reverse thrust, or auto braking. During the landing, the forward cabin crew could smell burnt rubber. The cabin crew remained at their stations as previously defined by the captain. The air traffic control tower confirmed that there was no fire, and the captain announced this to the cabin crew. After this notification, the passengers deplaned normally using an air stair. Both nose tires collapsed during the landing roll, and about half of the two wheels was ground off. Maintenance personnel jacked the airplane up, and removed the damaged wheels. They installed a right nose wheel, and towed the airplane to a maintenance hangar. Maintenance personnel removed the cockpit voice recorder (CVR) and digital flight data recorder (DFDR). The investigator-in-charge (IIC) sent them to the Safety Board Vehicle Recorder's Division for examination. Maintenance records indicated that Jet Blue maintenance technicians replaced a proximity sensor on the nose wheel prior to the previous flight's departure from New York earlier in the day. A post flight maintenance report indicated the following faults: At 1531 PDT L/G Shock Absorber Fault (2) At 1532 PDT Wheel N/W Strg Fault. The IIC retained the nose gear assembly and several other components for examination. PRELIMINARY INFORMATION - SUBJECT TO CHANGE Page 1a

Other Aircraft Involved Registration Number Aircraft Manufacturer Model/Series Number Accident Information Aircraft Damage: Minor Property Damage: Accident Occurred During: Landing Crew Name Certificate No. Injury Pilot 2 3 4 5 6 Operator Information Name Jet Blue Airlines, Inc. Operator Designator Code YENA Doing Business As Street Address 118-29 Queens Blvd City Forest hills NY Zip Code 11375 -Type of Certificate(s) Held: Flag Carrier/Domestic Air Carrier Operating Certificate(s): Operating Certificate: Operator Certificate: Regulation Flight Conducted Under: Part 121: Air Carrier Type of Flight Operations Conducted: Scheduled; Domestic; Passenger Only Flight Plan/Itinerary Type of Flight Plan Filed: IFR Last Departure Point Burbank Destination New York CA NY Airport Identifier BUR Airport Identifier JFK Weather Information Investigator's Source: Sky/Lowest Cloud Condition: Few Facility ID: LAX 7000 Ft. AGL Observation Time (Local): 1819 Lowest Ceiling: Ft. AGL Visibility: 10 SM Altimeter: 29.91 "Hg PRELIMINARY INFORMATION - SUBJECT TO CHANGE Page 2

Weather Information (Continued from page 2) Temperature: 18 C Dew Point: Wind Speed: 8 Kts. Gusts: Administration Data Notification From FAA AWP Operations Center FAA District Office/Coordinator Los Angeles, CA FSDO Monico Robles 16 C Kts. Wind Direction: 250 Weather Conditions at Accident Site: Visual Conditions Date Local Time 09/21/2005 Investigator-In-Charge (IIC) Howard D. Plagens PRELIMINARY INFORMATION - SUBJECT TO CHANGE Page 3