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When replying please quote: Ref.: NT-N1-8.7.5 E.OSG - NACC62725 15 September 2016 To: States, Territories and International Organizations Subject: Invitation ICAO Cabin Safety Workshops: Cabin Crew Competency-based Training and the Investigation of Cabin Safety Aspects in Accidents and Incidents (Port of Spain, Trinidad and Tobago, from 8 to 11 November 2016) Action Required: Register participation by 7 October 2016 Sir/Madam, I have the honour to invite your Administration to participate in the ICAO Cabin Safety Workshops: a two-day workshop on Cabin Crew Competency-based Training, from 8 to 9 November 2016, and a two-day workshop on the Investigation of Cabin Safety Aspects in Accidents and Incidents, from 10 to 11 November 2016. The workshops will be hosted by the Trinidad and Tobago Civil Aviation Authority (TTCAA) and conducted at the Civil Aviation Training Centre, located at: the TTCAA, New Administrative Complex, Building D, Caroni North Bank Road, Piarco. The workshops will be conducted in English and no simultaneous interpretation will be provided. The purpose of the Cabin Crew Competency-based Training workshop is to provide participants with information on the ICAO documentation provisions relevant to cabin safety and security contained in the ICAO Annexes along with cabin crew competency-based training concepts and associated guidance material. This event is focused on cabin safety inspectors, cabin safety specialists, airline cabin crew training managers, and representatives from training organizations involved in cabin crew training. The accident and incident investigation workshop is intended to develop competencies for persons involved in investigating cabin safety aspects of occurrences, including survival factors in accident investigations. This event is focused on cabin safety and accident investigation specialists, cabin safety inspectors, airline safety managers, and representatives from organizations involved in accident and incident investigation. / 2 North American, Central American and Caribbean Office Av. Presidente Masaryk No. 29 3 Col. Polanco V Sección, México City, C.P. 11560, MEXICO Tel. + 52 55 52503211 Fax. + 52 55 52032757 E mail: icaonacc@icao.int Website: www.icao.int/nacc

2 The Programmes of the workshops are presented at Attachment A and B. You are kindly requested to complete and return the Registration Form at Attachment C by e-mail for each participant by 7 October 2016. Please note that both workshops are focused on specific audiences; therefore, I would highly appreciate that the designation of each delegate has the prerequisites previously described. A list of hotels recommended for event participants is at Attachment D. Participants are encouraged to make reservations directly with the hotel(s) in a timely manner. Should you require further information regarding the events, please contact Mr. Eduardo Chacin, Regional Officer, Flight Safety (echacin@icao.int), or Ms. Lizette Morales, Assistant, (lmorales@icao.int). Accept, Sir/Madam, the assurances of my highest consideration. Melvin Cintron Regional Director North American, Central American and Caribbean (NACC) Regional Office Enclosure: A Cabin Crew Competency-based Training Programme B Investigation of Cabin Safety Aspects in Accidents and Incidents Programme C Registration Form D Hotel Information N:\N - ICAO Regions\N 1 8.7.5 Cabin Crew Competency Based Training Events\Correspondence\NACC62725FS-States- InvLetterCabinCrewWks.docx

4 Martin Maurino, ICAO NACC Webmaster MMaurino@icao.int; webmasternacc@icao.int;

ATTACHMENT A PROGRAMME OF CABIN CREW COMPETENCY-BASED TRAINING WORKSHOP Day 1 08:30 08:45 Session 1 Introduction to Workshop 08:45 09:30 Session 2 ICAO Standards and Recommended Practices (SARPs) related to Cabin Safety 09:30 10:00 Session 3 ICAO Cabin Crew Safety Training Manual (Doc 10002) 10:00 10:30 Coffee Break 10:30 11:15 Session 4 Introduction to Competency based Training and Assessment Concepts 11:15 12:00 Session 5 ICAO Cabin Crew Competency Framework 12:00 13:00 Lunch 13:00 14:30 Session 6 Transitioning from Traditional to Competency based Training 14:30 16:00 Practical Exercise #1 Developing a scenario for competency based training 16:00 16:15 Coffee Break 16:15 17:00 Practical Exercise #1 Presentations and Group Debriefing

A2 Day 2 08:30 09:00 Session 7 Human Performance Training and Skills Development 09:00 10:00 Session 8 Management Aspects of the Training Programme 10:00 10:30 Coffee Break 10:30 11:00 Session 9 Training Facilities and Devices 11:00 11:45 Session 10 Transitioning from Traditional to Competency based Assessments 11:45 12:15 Session 11 Oversight of the Competency based Training Programmes 12:15 13:15 Lunch 13:15 14:45 Practical Exercise #2 Developing competency based assessments 14:45 15:15 Coffee Break 15:15 16:15 Practical Exercise #2 Presentations and Group Debriefing 16:15 16:30 Workshop Closure (Final Q&A, Evaluation by participants, Closing Remarks)

ATTACHMENT B PROGRAMME OF THE INVESTIGATION OF CABIN SAFETY ASPECTS IN ACCIDENTS AND INCIDENTS WORKSHOP Day 1 09:00 09:15 Session 1 Introduction to Workshop 09:15 10:00 Session 2 Overview of ICAO Provisions and Cabin Safety Investigations 10:00 10:30 Session 3 Cabin Investigator Competencies and Training 10:30 11:00 Coffee Break 11:00 12:00 Session 4 Cabin Safety Aspects in Accident Investigation 12:00 13:00 Lunch 13:00 14:00 Session 5 Conducting Interviews 14:00 15:00 Practical Exercise 1 Interviewing Techniques 15:00 15:30 Debrief on Practical Exercise 1 15:30 16:00 Coffee Break 16:00 17:00 Session 6 Documenting the Cabin

B2 Day 2 09:00 10:00 Practical Exercise 2 Documenting the Cabin in an Accident 10:00 10:30 Debrief on Practical Exercise 2 10:30 11:00 Coffee Break 11:00 12:00 Session 7 Analysis and Reporting 12:00 13:00 Lunch 13:00 14:30 Practical Exercise 3 Preparation and Presentation of an Accident Report 14:30 15:30 Debrief on Practical Exercise 3 15:30 15:45 Coffee Break 15:45 16:15 Session 8 Cabin Safety Aspects in Incident Investigation 16:15 16:30 Workshop Closure (Final Q&A, Evaluation by participants, Closing Remarks)

ICAO Cabin Safety Workshops: Cabin Crew Competency based Training and the Investigation of Cabin Safety Aspects in Accidents and Incidents Talleres de la OACI de Seguridad Operacional para Tripulantes de Cabina: Instrucción para Tripulantes de Cabina basado en competencias e Investigación de los aspectos de seguridad operacional en cabina en los accidentes e incidentes. Port of Spain, Trinidad and Tobago, from 8 to 11 November 2016 / Puerto España, Trinidad y Tabago, del 8 al 11 de noviembre de 2016 ATTACHMENT / ADJUNTO C REGISTRATION FORM / FORMULARIO DE REGISTRO I will attend (please mark box) Cabin Crew Competency based Training workshop Investigation of Cabin Safety Aspects in Accidents & Incidents workshop Both workshops 1. 2. Position in your Delegation: (Please select one option) Posición dentro de su Delegación: (Por favor seleccione una opción) Country / Organization País / Organización 3. Salutation / Encabezamiento 4. Name / Nombre 5. Official Position or Title / Cargo o Título Oficial 6. Official Telephone / Teléfono oficial 7. Mobile (to contact you in case of an emergency) Celular (para contactarle en caso de emergencia) 8. Official E mail / Correo e oficial 9. 10. 11. 12. 13. North American, Central American and Caribbean Office Oficina para Norteamérica, Centroamérica y Caribe Av. Presidente Masaryk No. 29 3 Col. Chapultepec Morales, Ciudad de México, C.P. 11570, MÉXICO Chief Delegate / Jefe de la Delegación Adviser / Asesor Mr. / Sr. Tel. + 52 55 52503211 Fax. + 52 55 52032757 E mail: icaonacc@icao.int Website: www.icao.int/nacc Delegate / Delegado Observer / Observador Mrs. / Sra. Hotel and address where you will be staying during the event / Hotel y dirección donde se estará hospedando durante el evento Please indicate if accompanied by your family Por favor indique si lo acompaña su familia Yes / Sí # Dates of total stay in the venue Country Fechas de estancia total en el País del evento Please indicate if you have any medical condition or allergies / Por favor indique si usted tiene alguna condición médica o alergias Name Nombre Emergency contact information in your country of origin / Relationship Información de contacto para emergencias en su país de Relación origen Telephone Teléfono Please send this form to: / Por favor envíe este formulario a: E mail: icaonacc@icao.int Miss / Srta.

ATTACHMENT D LIST OF RECOMMENDED HOTELS Name of Hotel Address / Telephone / Email / Web Rates (US Currency) Regent Star Holiday Inn Express 118 119 BWIA Boulevard, Piarco Tel: +1 868 669 7827 Email: regentstarmarketing@yahoo.com Trincity, Trinidad Tel :+1 868 669 6209 Ms. Jemma John Double:$154.00 Single: $140.80 per night includes breakfast and taxes. TTCAA Code: CAARS01 $176.13 plus taxes Includes: Breakfast Internet Shuttle service to airport and Trincity Mall Palms Hotel 35 A Eastern Main Road Arouca Tel:+1 868 692 4529 Single: US$85.00 Superior: US$100.00 Double Room: USD$125.00 (for 2 persons) Continental Breakfast and taxes Internet END