Queenstown. newzealand.com. youth. Market information about our Visitors and our Active Considerers

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TOURISM NEW ZEALAND OUR VISITORS UNDERSTANDING <1% <1% <1% HISTORIC VIEW TOTAL ARRIVALS YE APRIL 2017

TOURISM NEW ZEALAND OUR VISITORS UNDERSTANDING HISTORIC VIEW TOTAL ARRIVALS YE SEPTEMBER 2017

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Queenstown youth Market information about our Visitors and our Active Considerers newzealand.com

PAST VISITORS HISTORIC VIEW TOTAL ARRIVALS YE SEPTEMBER 2017 CHINA 408K 11% JAPAN 102K 3% UK 246K 7% Fiordland newzealand.com AUS 1,467K 40% USA 320K 9% GERMAN 104K 3% REST OF WORLD 28% Past Visitor Research This is information collected about those who have visited New Zealand. This is the source for the visitor snapshot infographics. It is primarily sourced from Statistics New Zealand (International Travel and Migration), and the Ministry of Business, Innovation and Employment. (International Visitor Survey). Throughout this document, any pages that refer to past visitor research will have a black background like this one. Backpacker Backpackers (Youth in Germany and the UK) typically stay longer, do more activities, and visit more regions than our average holiday visitor. UK 6.8M GERMANY 6.4M ACTIVE CONSIDERERS FUTURE VIEW CHINA 30.9M JAPAN 6.5M AUSTRALIA 3.3M USA 27.9M Active Considerer Research An Active Considerer is someone who is considering coming to New Zealand for their next holiday, and New Zealand is one of their top five destinations they would most like to visit. Tourism New Zealand commissions ongoing research (Kantar TNS), to understand who these people are, and what their motivations and barriers are; this research is the key information source for understanding our future visitors. Throughout this document, any pages that refer to Active Considerer research will have a white background like this one. 3

youth BACKPACKER 191K YOUTH 18-24 YEAR OLDS 65K YOUTH HOLIDAY VISITORS WHO VISITED AUSTRALIA PRIOR TO NEW ZEALAND PAST VISITORS YOUTH HISTORIC DATA Arrivals data from Statistics New Zealand allows us to measure the number of 18-24 holiday visitors to New Zealand as a proxy for the Backpacker sector. Behaviour of these visitors while in New Zealand is measured using MBIE s International Visitor Survey which uses a slightly wider 15-24 age range. This sector typically stay longer, do more activities, and visit more regions than our average holiday visitor, for these reasons TNZ have a specific focus on this youth 18-24 year old sector. Potential Future Visitor BACKPACKER RESEARCH At Tourism New Zealand Backpackers are defined as people aged 18-24, interested in an extended holiday that would include destinations in the Asia Pacific. Tourism New Zealand commission on-going research in the UK and Germany to better understand who these people are, and what their motivations and barriers to travel are. This research is the key information source for understanding our future Backpacker visitor. 10% ARRIVALS 28 15 YOUTH 18-24 AVERAGE HOLIDAY VISITOR $4K VS. $3.8K OVER 600K BACKPACKERS VISITED AUSTRALIA AVERAGE LENGTH OF STAY - YOUTH 18 24 10% 19% ACCOUNTING FOR (5.4M Holiday Stay Days) AVERAGE SPEND DIFFERENCE - YOUTH 15 24 10% 14% ($940m holiday spend) ACCOUNTING FOR ARRIVALS STAY ARRIVALS SPEND 5 6

youth YOUTH VISITORS KEY MARKETS: GERMANY & UK Rotorua newzealand.com YOUTH 18-24 19K VISITORS 83 AVERAGE LENGTH OF STAY Backpacker POTENTIAL FUTURE VISITORS GERMANY UK 16K VISITORS 41 AVERAGE LENGTH OF STAY Backpackers are people aged 18-24. They are interested in taking an extended holiday visiting at least one Asia Pacific destination. An extended holiday is defined as a 2-12 month holiday which could involve visiting a number of destinations, working or volunteering, and travelling backpacker style. AVERAGE SPEND DIFFERENCE REGIONS VISITED ACTIVITIES PARTAKEN $5K 7.2 24 VS. $3.8K VS. 3.7 VS. 14 SOURCES: STATS NZ INTERNATIONAL TRAVEL AND MIGRATION YE DEC 2017 (HOLIDAY VISITORS), MBIE INTERNATIONAL VISITOR SURVEY YE DEC 2017 (HOLIDAY VISITORS), 3 YEARS ENDED DEC 2017 FOR GERMANY AND UK SPEND, REGION AND ACTIVITIES. *INFORMATION SOURCE FROM THE INTERNATIONAL VISITOR SURVEY (SPEND,REGIONS VISITED, ACTIVITIES) IS BASED ON A 15-24 AGE GROUP. INFORMATION FROM ARRIVALS DATA IS BASED ON A 18-24 AGE GROUP. 7

GERMANY BACKPACKER PROFILE German Potential Future Visitors = $3.8m UK BACKPACKER PROFILE UK Backpacker Active Considerers = 2.7m BACKPACKER OTHER DESTINATIONS GERMAN BACKPACKERS ARE INTERESTED IN INCLUDE OTHER DESTINATIONS UK BACKPACKERS ARE INTERESTED IN INCLUDE AUSTRALIA USA CANADA JAPAN SPAIN THESE DESTINATIONS ARE OUR KEY COMPETITORS AUSTRALIA USA SPAIN JAPAN FRANCE THESE DESTINATIONS ARE OUR KEY COMPETITORS GERMAN BACKPACKERS DREAMING ABOUT COMING TO NEW ZEALAND WANT TO KNOW MORE INFORMATION ABOUT UK BACKPACKERS DREAMING ABOUT COMING TO NEW ZEALAND WANT TO KNOW MORE INFORMATION ABOUT TRANSPORT 36% THINGS TO SEE AND DO 43% ACCOMMODATION 59% LOCAL CULTURE 36% TRANSPORT 36% THINGS TO SEE AND DO 38% ACCOMMODATION 48% HOW LONG IT TAKES TO TRAVEL BETWEEN ATTRACTIONS & LOCATIONS 32% HOW TO INTERPRET THIS DATA 59% of Backpackers dreaming about coming to New Zealand said they want to know more about accommodation options in New Zealand HOW TO INTERPRET THIS DATA 48% of Backpackers dreaming about coming to New Zealand said they want to know more about accommodation options in New Zealand WHAT DO GERMAN BACKPACKERS KNOW US FOR MESSAGES WE NEED TO COMMUNICATE MORE WHAT DO UK BACKPACKERS KNOW US FOR MESSAGES WE NEED TO COMMUNICATE MORE Landscapes & scenery Safe destination Fun & Enjoyment Unique experiences Landscapes & scenery Safe destination Fun & Enjoyment Easy to travel around Range of experiences Friendly people Place to base yourself and chill out 9 10