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Regional Policy Dialogue Innovation In The Service Sector: Opportunities For The Caribbean Jose Jorge Saavedra Private Sector Development, Lead Specialist Executive Director of the Compete Caribbean Program Inter American Development Bank Belize City, December 5 th, 2011

Caribbean Economic Growth The Caribbean is the world s largest group of small states The three countries with the fastest growth between 1974 2004 were St. Kitts and Nevis, Antigua and Barbuda, and Grenada with an average per capita growth of 4 percent. The service sector has been the main contributor to growth in the Caribbean, the industry sector grew just as fast as the services sector but due its smaller share to GDP its contribution to growth was limited. Source: Caribbean Small States Growth Diagnostics, World Bank 2005

The region experienced low economic growth with an average of 2.4% between 1960-2010 Gross domestic product per capita (PPP), 1980-2010 70000 Antigua and Barbuda 60000 50000 40000 30000 20000 10000 0 IRELAND SINGAPORE BH TT BA GRENADA The Bahamas Barbados Belize Dominica Dominican Republic Grenada Guyana Haiti Ireland Jamaica Mauritius Singapore St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Suriname Trinidad and Tobago 198 80 198 81 198 82 198 83 198 84 198 85 198 86 198 87 198 88 198 89 199 90 199 91 199 92 199 93 199 94 199 95 199 96 199 97 199 98 199 99 200 00 200 01 200 02 200 03 200 04 200 05 200 06 200 07 200 08 200 09 201 10 Source: International Monetary Fund, World Economic Outlook, September 2009 3

Except for Trinidad and Tobago exports are low High concentration of exports Source: International Monetary Fund, International Financial Statistics 4

Caribbean Trade Data

TRADE FLOWS WITH LATIN AMERICA OECS CARICOM EXPORTS TO L.A. Haiti Belize Bahamas Suriname Guyana Barbados 2009 2008 2007 2006 2005 2004 2003 2002 Jamaica Trinidad and Tobago 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000

TRADE FLOWS WITH LATIN AMERICA 35,000,000 CARICOM GLOBAL AND LATIN AMERICAN TRADE COMPARED 30,000,000 25,000,000 20,000,000 Global Imports Imports from Latin America: 15,000,000 Global Exports Exports to Latin America: 10,000,000 5,000,000 0 2002 2003 2004 2005 2006 2007 2008 2009

Diversification and average ubiquity Source: Hidalgo CA, Hausmann R Proc. Natl. Acad Sci. (2009) 106(26):10570 10575

The Caribbean is poorly diversified and specializes in ubiquitous products 1 2 GUY JAM BLZ TTO k1 1_n 0 BHS KNA BRB -3-2 -1 Diversification -1 0 1 2 3 k n Source: Hausmann

The Product Space The product space argues that nations develop by moving from production of low value goods to highvalue goods. The product space is highly heterogeneous, there are peripheral products that are only weakly connected to other products, located on the outer edges of the space, and there is a core of closely connectedproducts in the center of the network, mainly of machinery and other capital intensive goods. This heterogeneous structure of the product space has important implications for structural transformation. If a country is producing goods in a dense part of the product space, then the process of structural transformation is much easier because the set of acquired capabilities can be easily redeployed to other nearby products. Source: Hidalgo CA, B Klinger, A L Barabasi, R Hausmann, Science (2007) 10

Malasia 1985 2000

Mexico 1985 2000

Antigua & Barbuda 2009

Bahamas 1990 2000 2009

Barbados 1990 2000 2009

Belize 1990 2000 2009

Dominica 2009

Dominican Republic 1990 2000 2009

Guyana 1990 2000 2009

Jamaica 1990 2000 2009

Saint Lucia 2009

Saint Vincent & The Grenadines 2009

Saint Kitts & Nevis 2009

Suriname 2000 2009

Trinidad & Tobago 2000 2009

Grenada 2009

What about services? 27

Contribution to GDP by sector Caribbean Average 10% 65% Agriculture Industry Services Source: CIA Fact book 2011 25% This entry gives the percentage contribution of agriculture, industry, and services to total GDP. Agriculture includes farming, fishing, and forestry. Industry includes mining, manufacturing, energy production, and construction. Services cover government activities, communications, transportation, finance, and all other private economic activities that do not produce material goods. 28

Contribution to GDP by sector 100.00% 90.00% 80.00% 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Agriculture Industry Services Source: CIA Fact book 2011 29

Services Sector Employment Employment per Sector 38.07756 889 1970 38.75036 333 Agriculture Industry Services 2005 18.44724 778 60.85911 Agriculture 23.17206 20.69363 667 222 889 Industry Services Source: IDB calculations based on Timmer and de Vries (2007) 30

Services Sector Productivity Labor Productivity by Sector typical LAC country relative to US=100 70 60 50 40 30 20 10 2002 1973 0 Agriculture Industry Services Source: Authors elaboration based on Duarte and Restuccia (2009) 31

Firm Size in Manufacturing and Services Business Services Information Finance and Insurance Real Estate, Rental and Leasing Professional, Scientific and Technical Services Management of Companies Administrative and Support Personal Services Educational Services Health Care and Social Assistance Arts, Entertainment and Recreation Accommodation and Food Services Other Source: Jensen, Global Trade in Services 2011 32

Firm Size in Manufacturing and Services 120 Size Distribution of Firms by Sector in the US 100 80 60 40 20 2501 and above 1001 to 2500 501 to 1000 251 to 500 101 to 250 51 to 100 26 to 50 11 to 25 6 to 10 1 to 5 (Number of workers) 0 Manufacturing Business Services Personal Services Source: Jensen, Global Trade in Services 2011 33

What are the main constraints that limit firm level productivity? HIGH COST OF DOING BUSINESS LIMITED BUSINESS UPGRADING

Global Competitiveness Report Scores Caribbean, 2011-2012 Innovation Business sophistication Market size Institutions 7 6 5 4 2 1 0 Infrastructure Macroeconomic Environment 3 Guyana Health and Primary ayeducation Barbados Dominican Republic Jamaica Suriname Trinidad and Tobago Technological readiness Financial Market Development Labour Market Efficiency Goods Market Efficiency Higher Education and Training Source: Global Competitiveness Report 2011 2012

Doing Business Ranking 2012 Antigua and Dominican St. Kitts and St. Vincent and the Trinidad and Barbuda Bahamas Belize Dominca Republic Grenada Guyana Haiti Jamaica Nevis St.Lucia Grenadines Suriname Tobago Doing Business Ranking 57 85 93 65 108 73 114 174 88 95 52 75 158 68 Starting a business 80 73 152 48 140 60 87 180 23 64 53 58 173 74 Dealing with construction permits 21 79 9 18 105 11 28 139 49 16 13 6 98 93 Getting electricity 16 105 53 65 123 39 144 75 112 33 13 21 38 24 Registering property 124 177 137 116 105 154 104 131 103 164 115 141 170 175 Getting credit 98 78 98 78 78 98 166 159 98 126 98 126 159 40 Protecting investors 29 111 122 29 65 29 79 166 79 29 29 29 181 24 Paying taxes 135 56 55 73 94 91 115 118 172 133 52 73 34 65 Trading Across borders 71 48 107 88 45 40 82 145 97 44 110 38 105 52 Enforcing contracts 70 123 168 167 83 162 73 96 126 114 165 101 178 169 Resolving insolvency 81 34 29 98 154 119 138 162 26 183 58 183 157 133 37 Top 20% 38 108 Between 21% 59% 109 183 Bottom 40% Source: Doing Business Report 2012 (183 countries)

Constraints to Doing Business 25 20 15 10 5 0 Barbados Dominican Republic Guyana Jamaica Suriname Trinidad and Tobago Source: Global Competitiveness Report 2011 2012

Cluster Mapping Caribbean Country Cluster Data Analysis Matrix Category 1 clusters Category 1 clusters plus other types Other types of clusters Sector g y F in a n c ia l S e r v i c e P e r s o n a l services S e r v i c e s S p o r t N ic h e to u rim S u s t i a n a b l e T o u r T r a n s p o r t T o u r i s m U tilitie s & In fra s t Y a c h t i n g s s is m t ru ctu re R e c y c l i n g R e n w e a b l e E n e r g E x p o r t S e r v i c e s A g r i c u l t u r e A g r i b u s i n e s s A g r o p r o c e s s i n g A g r o t o u r i s m A r c h i t e c t u r e A q u a c u l t u r e & S e a f o o d A rts & C r a f t s B a n k i n g a n d F i n a n c e B io te c h n o lo g y C o n s t r u c t i o n C re a tiv e C u l t u r a l & C r e a t i v e E d u c a t i o n E n e r g y E n g i n e e r i n g F a s h i o n & A p p a r e l F ilm a n d V i d e o F is h & Fish P r o c e ssin g F o r e s t r y F o o d & B e v e r a g e H e a l t h & W e l l n e ss I C T L ig h t m a n u f a c t u r in g M a n u f a c t u r i n g M e d c a l T r a n s c r i p tio n M e r c h a n t m a r i n e M in in g M u s i c & E n t e r t a i n m e n t N ic h e M a n u f a c t u rin g N o n tra d itio n a l E x p o r t s P e r s o n a l P r o d u c t s P rin tin g & P a c k a g i n g LOCATION Regional Antigua & Barbuda Barbados Belize Dominica Grenada Guyana Haiti Jamaica St. Kitts & Nevis St. Lucia St. Vincent & the Grenadines Suriname The Bahamas The Dominican Republic Trinidad & Tobago 38

Firm Level Competitiveness Ranking 2010 2011 0 Barbados Guyana Jamaica Suriname (2009) Trinidad & Tobago 20 40 60 80 State of Cluster Development Production Process Sophistication Firm Level Technology Absorption Capacity for Innovation 100 120 140 160 Source: GCR and DB 2010 2011

Traditional PDP Approach in the Caribbean Multiplicity of policies, agencies and instruments that produce overlapping efforts, confusion, inflexibility and inefficiencies. An absence of quantitative evaluation programs. Lack of accountability of programs and of governmental agencies. Programs tend to target to entrepreneurs and businesses not necessarily involved in new activities. Support to firms because of their size rather than their innovative capacity which is the true market failure. State as master strategist, limited real public private dialogue Implementation is the key failure 40

To foster structural transformation and economic growth our countries need: 1.Stronger enabling environment 2.More sophisticated businesses 3.Better work ethic of the labor force 4.Investment in R&D and better linkages between academia and firms to foster innovation. Fan, Qimiao., Criscuolo, Alberto., Ilieva Hamel, Iva. (March 2005). A Better Investment Climate for Everyone: Whither SME Policies?

Private Sector Development and Competitiveness in the Caribbean

Compete Caribbean is a private sector development program that provides technical assistance grants and investment funding to support productive development policies, business climate reforms, clustering initiatives and Small and Medium Size Enterprise (SME) development activities i i in the Caribbean region. The program, jointly funded by the Inter-American Development Bank (IDB), the United Kingdom Department of International Development (DFID) and the Canadian International Development Agency (CIDA), supports projects in 15 Caribbean countries. The program s estimated value is US$40.0 million, of which DFID and CIDA contributed US$32.55 million.

Participating Countries Antigua and Barbuda; The Bahamas; Barbados; Belize; Dominican Republic; Dominica; Grenada; Guyana; Haiti; Jamaica; SitL Saint Lucia; St Kitts and Nevis; St Vincent and the Grenadines; Suriname; Trinidad and Tobago.

Structure Comprehensive Framework for Private Sector Development Business Climate and Competitiveness Enhancement Facility Public Sector Enterprise Innovation Challenge Fund Private Sector

Comprehensive Framework for Private Sector Development PSD KM Knowledge Generation Knowledge Sharing Data (Enterprise Surveys) PSD Reports + Donor Matrix Studies Caribbean Competitiveness Center at UWI Seminars and Conferences Training CC Portal Publication of books and papers

Business Climate and Competitiveness Enhancement Facility BCCE Business Climate Public Private Dialogue Focused on public sector reforms: Enabling environment Institutional Strengthening Finances TA and small goods Implementation can occur over 2 year period 80% of funds provided up to $500,000 USD Grants include TA allocation and support for: Pi Private private i dialogue Public public dialogue Public Private dialogue Competitiveness councils and their technical units Finances TA and small goods Implementation can occur over 2 year period 80% of funds provided up to $500,000 USD

Enterprise Innovation Challenge Fund EICF Support to Clustering Initiatives (SCI) Direct Firm Support (DFS) Targets smaller firms and linked businesses: Targets firms with high potential to generate Vertical integration income and employment Horizontal integration Grants include TA allocation and support for: Geographic association New product development Includes TA allocation to develop New business model implementation comprehensive proposal New market ktentrance Implementation can occur over 2 year Targets export focused projects with high period potential for social and commercial benefits 80% of funds provided by EICF, up to 50% of funds provided by EICF, up to $500,000 USD $500,000 000 USD

Results 20 Knowledge Products completed 16 CC funded projects in execution (US$ 5,208,793) 19 projects in the pipeline (US$4,169,500) Projects in development in AI, BA, BH, BL, DO, DR, GY, JA, SU, SX and TT EICF call for proposals opened July 1, 2011 133 EICF-Direct Firm Support project applications received

Execution 20 Knowledge Products completed 1. Measuring the Competitiveness of Selected CARICOM Countries World Economic Forum 2. Policies i for Ahi Achieving i Structural t Transformation in the Caribbean Hausmann & Klinger 3. Institutions and Legal Frameworks for Business Development in the Caribbean Holden & Howell 4. Enhancing Access to Finance in the Caribbean Holden & Howell 5. Public Private Partnerships in the Caribbean Nicholas Livingstone 6. Private Sector Assessment in Belize Ben Rowland, Juan José Durante and Dougal Martin 7. Report on Access to Finance in Jamaica 8. Regional Study on Regulations for the Microfinance Sector in the Caribbean 9. Increasing Private Sector Linkages Between Latin America and the Caribbean 10. Supply and Demand dside Assessment of Impact tinvestment twithin the Caribbean 11. Economic Growth and Social Protection in the Commonwealth of Dominica

Execution 16 CC funded projects in execution (US$5,208,793) Regional Consultation of Priorities to Foster Private Sector Development in the Caribbean (RG-CC2001) Roundtable on Private-Public Dialogue in the Caribbean (RG-CC2002) Policy and Institutional Framework for SME Development in the Bahamas (BH-CC2003) Restructuring and Institutional Strengthening of BELTRAIDE (BL-CC2005) Assessment and Implementation of Business Climate Reforms in Jamaica (JA-X1002). Investment Promotion and Economic Development Framework in Jamaica (JA-CC2006). Strengthening the Financial Sector Regulatory and Supervisory Framework in Trinidad and Tobago (TT-CC2008) Framework for Public Offerings in Trinidad and Tobago (TT-CC2016)

Pipeline 19 projects in the pipeline (US$4,169,500) Productive Development Policies in the Caribbean (RG CC1003) Identifying Sustainable Agricultural Initiatives in the Caribbean (RG CC1004) Improving the Regulatory Framework to Promote Competitiveness in Belize (BL CC2004) Strengthening Public Private Dialogue in Saint Lucia (SX CC2007) Support to the Innovation and Competitiveness Council in Trinidad and Tobago (TT CC2009) Institutions and Instruments to Promote Diversification, Innovation and Growth (TT CC2010) Improving and Harmonizing Municipal Regulatory Framework to Facilitate Investments (DR CC2011) Enhancing the Competitiveness and Growth of Guyana s Services Sector (GY CC2018) II Roundtable on Private Public Dialogue in the Caribbean (RG CC2019) National Competitiveness Program of Suriname (SU CC2020) Improving Trade Logistics and Trade Facilitation (AI CC2022) Policies and Instruments to Support Private Sector Development in Antigua and Barbuda (AI CC2023)

EICF-Direct Firm Support Applications by sector (N=133) Transporation 1% Technology 22% Tourism 12% Agriculture 19% Creative 3% Energy 5% Other 16% Manufacturing 22%

EICF-Direct Firm Support Applications by country (N=133) St. Lucia 4% Suriname 3% Trinidad Antigua and and Tobago St. Kitts and Barbuda 11% Nevis 11% 2% St. Vincent & the Grenadines 4% Bh Bahamas 1% Barbados 19% Jamaica 23% Haiti Guyana 1% 3% Grenada 8% Domincan Republic 2% Belize 4% Dominica 4%

Support by type of venture $5K $50K $500K Direct Firm Support Support to Clustering Direct Assistance Scheme Entrepreneurs SMEs Clusters Innovative/risky ventures 55

Special Initiatives Caribbean Center for Competitiveness To increase the effectiveness of productive development policies in the Caribbean, Compete Caribbean supported the establishment of the Caribbean Center for Competitivenessat the University of the West Indies, St. Augustine Campus in Trinidad and Tobago. The Center will increase the institutional capacity of the region to generate and share world class and Caribbean specific knowledge products on private sector development and competitiveness; and upgrade the technical capacity of academics as well as public and private sector officials on cutting edge approaches to competitiveness, business climate reforms, clustering and SME development. The Caribbean Competitiveness Centre (CCC) was officially launched by the Prime Minister of Trinidad and Tobago Mrs. Kamla Persad Bissessar on Friday, March 25 th, 2011 at the Hyatt Regency Hotel in Port of Spain. The ceremony took place during the Arthur Lok Jack Graduate School of Business Distinguished Leadership and Innovation Conference which featured the world renowned thinker on competitive advantage, Professor Michael Porter. 56

Enterprise Surveys An Enterprise Survey is a firm-level survey of a representative sample of an economy s private sector. The surveys cover a broad range of business environment topics including access to finance, corruption, infrastructure, crime, competition, and performance measures. Data is collected from face-to-face interviews with top managers and business owners in over 130,000000 companies in 125 economies. New data are available for Antigua and Barbuda, Barbados, Belize, Dominica, Dominican Republic, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, and Trinidad and Tobago. Source: http://enterprisesurveys.org/data/exploreeconomies/ 57

Special Initiatives Conversations on Growth In order to accelerate economic growth, Caribbean countries need to promote the structural transformation of their economies, establish an inviting business climate, and actively promote innovation and business sophistication. The Conversations on Growth (C Growth) initiative supports wide ranging Public Private DialoguePrivate on issues related to economic growth, facilitating high level consultations with men and women from the public and private sectors, labor unions and civil society. The C Growth initiative finances a series of studies and policy reviews, as well as workshops and conferences, bringing the world s top minds from inside and outside the Caribbean to share their thoughts and experiences sparking debate on new approaches and interventions to enhance economic growth. Consultations under the C Growth initiative started on July 21 st, 2011 and will last two years and culminate with a regional conference and the publication of a book reviewing the Caribbean economies and outlining a roadmap for future economic development in the region. The initiative will be implemented in partnership with Caribbean Competitiveness Center and will seek strategic guidance from the Caribbean Community Secretariat, the Caribbean Development Bank and The University of the West Indies. 58

Special Initiatives The mission of the Branson Centre of Entrepreneurship is to offer practical business skills, access to coaches to offer guidance, mentors to share their experiences and financing opportunities to enable growth. Compete Caribbean and the Branson Center will partner to promote entrepreneurship in the Caribbean region by providing training programs, an e learning platform, and providing entrepreneurs with technical assistance grants to help increase their productivity, adopt new business models and export. 59

Special Initiatives Diaspora The Caribbean Idea Marketplace The Caribbean Idea Marketplace (CIM) is a business competition platform which aims to foster collaboration between local and global Caribbean diaspora entrepreneurs to develop and expand innovative projects that will generate employment and economic growth. CIM will be implemented in the context of the International diaspora Engagement Alliance (IdEA), launched by the Secretary of State Hillary Rodham Clinton, May 17, 2011 in Washington, DC at the Secretary s Global Diaspora Forum. In partnership with the US Department of State, Digicel, and Scotiabank, Compete Caribbean will take the lead in the design and management of the Caribbean Idea Marketplace (CIM) within its existing rules and guidelines and Launch it in the 4Q of 2011. 60

Special Initiatives Impact Investment includes a wide spectrum of activity, ranging from socially responsible investment that seeks to create social value to financially focused investments that proactively seek to generate development impact. The Global Impact Investment Network (GIIN) defines impact investment as investments that help to address social or environmental problems while also generating financial return. A Caribbean Impact Working Group has been established by a diverse group of interested organizations led by the Rockefeller Foundation to determine the benefits and risks of bringing gfull scale impact investing to the Caribbean. This group includes the US Department of State, the Multilateral Investment Fund, Virgin Foundation, Portland Private Equity, and IDB through Compete Caribbean. Inorder to foster the growth ofimpact investing in the Caribbean, Compete Caribbean is undertaking a demand and supply side assessment of current impact investment in the region, which will provide specific insights for and shape the future activities of the Caribbean Impact Group, in addition to other impact investment stakeholders in the region. Compete Caribbean and MIF organized the first meeting of the Caribbean Impact Working Group which was held in Washington DC on June 10 th, 2011. 61

Special Initiatives The Americas Competitiveness Forum (ACF) is an event unique in the Western Hemisphere where every year thousands of representatives from countries throughout the region participate in a continental dialogue on competitiveness. Within the framework of the ACF, every year the Inter American Competitiveness Network (RIAC) holds the Meeting of the Americas Competitiveness Authorities and Councils and the Ministers for Economy, Finance, Industry, and Trade of the hemisphere, within the framework of the Meeting of Ministers of Economy, Industry, and Trade of the Americas. The main objective of the ACF is to facilitate the development of businesses and permit the exchange of ideas and knowledge so that the countries of the Americas can be more innovative, productive, and competitive, and can thereby improve the standards of living of their inhabitants. CC support included: 1. Caribbean participation in RIAC Meeting: Compete Caribbean sponsored the participation of representatives of14 CARICOM countries. 2. Compete Caribbean Workshop: For the second time Compete Caribbean organized a workshop dedicated to t Caribbean competitiveness, this year presenting a study on how to improve trade and investments between Latin America and the Caribbean. 3. Americas Competitiveness Forum: Compete Caribbean presented 8 knowledge products in the following panels; (i) innovation in services, (ii) education, (iii) renewable energy, (iv) business climate reforms and (v) trade facilitation. 62

Special Initiatives FELLOWSHIP PROGRAM The Compete Caribbean Fellowship Program brings talent to bear on the region s most pressing issues of private sector development. It does this by matching graduate students from the world s leading universities with government institutions and private firms in the Caribbean for short term, high impact consultancies. For 10 12 weeks, Fellows work side by side with public and private sector counterparts in one of the fifteen Compete Caribbean beneficiary countries. During this period, they work with partners on issues of performance measurement, business development, strategic management, or one of the other skill buckets identified by Compete Caribbean. With the support of the Office of Outreach and Partnerships, Compete Caribbean launched the first round of the fellowship program with five Universities: Harvard University, Columbia University, Stanford University, University of California Berkeley and The University of the West Indies 63

Government is not the generator of economic growth, it is the enabler. Economic growth is the result of firms being able to foster human ingenuity, innovation, efficiency and creativity in the production of new and better products and services. Successful firms are the product of visionary men and women, who invest their time, savings and hard work to build dreams for themselves, their workers and their communities. Our responsibility as a society is to allow and encourage people to dream; to provide training so that they can be productive in what they do; to open the doors to the world so that they can compete internationally; and relentlessly ask ourselves how we can make the Caribbean one of the best places on earth to invest and do business and be willing to forge a public private alliance to implement tthe necessary reforms to achieve it. 64

Thank you. Mervue House, Marine Gardens, Hastings, Mervue House, Marine Gardens, Hastings, Christ Church, Barbados. BB11000 Tel: 1. 246. 227. 8536 Fax: 1.246. 429. 8869 Email: competecaribbean@iadb.org