Directorate Network Management Monthly Network Operations Report Analysis - May 212
TABLE OF CONTENTS 1. TOTAL TRAFFIC 1 2. ATFM DELAY AND ATTRIBUTIONS 4 3. EN-ROUTE ATFM DELAYS 5 4. AIRPORT/TMA ATFM DELAYS 9 5. DAILY EVOLUTION 1 6. ALL AIR TRANSPORT DELAYS (SOURCE: CODA) 11 7. ATFM SLOT ADHERENCE 12
1. TOTAL TRAFFIC Last 13 months average daily traffic 32 3 28 26 24 22 2 18 16 28786 341 341 29974 3589 284 24756 22759 22695 2326 24991 2621 27884 Traffic decreased by 3.1% compared to May 211. Average daily traffic for last 5 Years 32 3 28 26 24 22 2 28 29 21 211 212 May 212 traffic was above the 29 and 21 levels. 3 28 26 24 22 2 Average daily traffic in May for last 5 Years forecast date : 212-5 286 29169 26981 27519 28786 27884 28 29 21 211 212 12 months rolling traffic trend 4. 3.8% 3.7% 3. 4% 3. 3.2% 3.1% 2.9% 3% 2. 2% 1.9% 1.6% 1% -1%.2% -. May 212 traffic was in line with the forecast. This graph shows the variation in total traffic for the last 12- month period relative to that for the 12-month period before. The total traffic from June 211 to May 212 decreased by. relative to that from June 21 to May 211. Note that there is no more influence of the 21 Volcanic Ash crisis on the 12 monthly rolling trend after April 212. DNM Network Operations Report Analysis - May 212 1
In May 212, several main airports experienced a decrease in traffic (e.g. Frankfurt, Paris CDG, London Heathrow, Munich, Madrid, Rome Fiumicino and Barcelona) compared to 211. The largest decrease was at Ferihegy Budapest (-19.) as a result of Malév Hungarian Airlines ceased operations in February 212. Helsinki and Prague also recorded significant decrease in traffic. The traffic decrease of 1.9% in Madrid is due to Spanair cessation of operations and reduced Iberia traffic. The largest increase in traffic was at Istanbul Ataturk (12.7 %). For air operators, the most significant decreases were for Czech Airlines (-33.3 %), Regional Airline (-26.2%), Air Nostrum (- 23%), Air Baltic Corporat (-16.4%) and Aegean Airlines (-16 %). The largest growth was for United Airlines (141.3 %) and Naysa (62.2 %); these changes were due to airline consolidation and restructuring rather than traffic growth. With the exception of Lufthansa, SAS and Air Berlin the traffic for the top 8 carriers (Ryanair, Easyjet,Turkish Airlines, Air France and British Airways) increased in May 212. Unidentified operators (mainly General Aviation) recorded a decrease of 6.3% in May 212. DNM Network Operations Report Analysis - May 212 2
Tallinn, Stavanger and Ankara ACCs experienced a significant increase in traffic. Malta recorded an increase of 24.9% compared to May 211; this increase is traffic recovery from last year s Libyan airspace closure. Santa Maria, Spain (Madrid, Seville, Barcelona, Palma and Canaries ACCs), Tampere, Copenhagen, Belgrade and Skopje ACCs recorded significant decreases in traffic. DNM Network Operations Report Analysis - May 212 3
2. ATFM DELAY AND ATTRIBUTIONS 1 9 8 7 6 5 4 3 2 1 4924 77275 8431 Average daily ATFM delays 69435 79211 The average daily ATFM delays decreased from 4924 minutes in May 211 to 29434 minutes in May 212. 58861 34114 19761 1513 2281 EN-ROUTE AIRPORT/TMA 16875 38121 29434 35 3 25 2 15 1 5 33251 Average daily ATFM delays 15773 15476 13958 67.8% 32.2% 52. 47. 2115 2125 EN-ROUTE AIRPORT/ TMA Compared to May 211 ATFM delays decreased by 4. This reduction occurred almost entirely in the en-route area. 6 4 2 35.7% Monthly ATFM delays trend -21.3% -2.3% -2-22.2% -3.8% -4-27.2% -28. -27. -34.9% -6-46.9% -46. -8 Rolling 12 month trend -74.3% Same month last year The ATFM delay trend stabilised since December 211. Proportion of total ATFM delay 12% 1 8% 6% 4% 2% 317 2449 1922 161 1. -34.2% -4. AIRPORT INFRASTRUCTU RE 13.7% EN-ROUTE WEATHER & EXTERNAL DISRUPTIONS 17.2 % Top 2 delay locations (min) in May 212 YTD Situation 1357 1231 1171 1142 Proportion of ATFM delay in May 212 AIRPORT WEATHER 21.9% EN-ROUTE EVENTS 1.7% AIRPORT ATC CAPACITY 11.9 % EN-ROUTE ATC DISRUPTIONS.7% EN-ROUTE ATC CAPACITY 28.4% EN-ROUTE ATC STAFFING 4. In May 212, 47. of all ATFM delays occurred at Airports/TMA. En-route delays accounted for 52.. The main issue was en-route ATC capacity followed by airport weather, en-route weather and external disruption. AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE EN-ROUTE WEATHER & EXTERNAL DISRUPTIONS EN-ROUTE EVENTS EN-ROUTE ATC STAFFING EN-ROUTE ATC DISRUPTIONS EN-ROUTE ATC CAPACITY 864 85 767 736 651 648 613 61 515 482 427 426 LANGEN ACC FRANKFURT MAIN BARCELONA ACC MUNCHEN ACC ISTANBUL-ATATURK NICOSIA ACC LONDON/HEATHROW ZURICH PARIS ALL ACC MUENCHEN 2 These are the top 2 delay generating locations for the reporting month. Figures are the average daily delays in minutes. Pink dashes (Year-To-Date - YTD) indicate their average daily ATFM delay since the beginning of the year. Langen ACC was the top delay generating location in May and recorded delays above its YTD average. Frankfurt airport was also above its YTD delay average due to thunderstorms and the ongoing ILS relocation (runway 7). Thunderstorms and strong wind were a major delay cause throughout the network: Munich ACC, Istanbul Ataturk, London Heathrow, Zurich, Munich, Paris CDG, Amsterdam and Geneva airports. Istanbul Ataturk s infrastructure issues continued to cause delays in May. The industrial action in Portugal on the 11th, 17th, 18th, 24th and 25th May increased delays in Lisbon ACC. The main impact of the strike was seen as capacity constraints before and after the strike periods. PARIS CH DE GAULLE LISBOA ACC/UAC SEILLE ACC REIMS U/ACC WARSZAWA ACC SCHIPHOL_AMSTERDAM LISBOA AMSTERDAM ACC(245-) GENEVE COINTRIN WIEN SCHWECHAT DNM Network Operations Report Analysis - May 212 4
3. EN-ROUTE ATFM DELAYS 3.1. EN-ROUTE ATFM DELAY PER LOCATION Proportion of total ATFM delays 12% 1 8% 6% 4% 2% 317 1922 161 1231 Top 2 delay locations for en-route delays in May 212 864 736 651 648 613 482 362 358 357 355 337 324 EN-ROUTE WEATHER & EXTERNAL DISRUPTIONS EN-ROUTE EVENTS EN-ROUTE ATC DISRUPTIONS EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY 219 21 136 128 LANGEN ACC BARCELONA ACC MUNCHEN ACC NICOSIA ACC PARIS ALL ACC LISBOA ACC/UAC SEILLE ACC REIMS U/ACC WARSZAWA ACC AMSTERDAM_ACC( 245-) MADRID ALL ACC WIEN ACC ANKARA ACC ZURICH ACC ZAGREB ACC MAASTRICHT UAC LONDON ACC BREST U/ACC OSLO ATCC BORDEAUX ALL ACC The top 2 en-route delay locations generated 49. of the monthly total (network) ATFM delay. The top 5 en-route delay locations generated 29.4% of the monthly total (network) ATFM delay. DNM Network Operations Report Analysis - May 212 5
3.2. EN-ROUTE ATFM DELAY PER DELAY GROUP Reasons for en-route delays in May 212 EN-ROUTE ATC DISRUPTIONS.7% EN-ROUTE EVENTS EN-ROUTE ATC STAFFING EN-ROUTE WEATHER & EXTERNAL DISRUPTIONS 1.7% 4. 17.3 % Overall en-route delays accounted for 52. of all ATFM delays. 28.4% were attributed to en-route ATC capacity, 17.3% to en-route weather and external disruptions and 4. to en-route ATC staffing. EN-ROUTE ATC CAPACITY 28.4% 1 2 3 4 Proportion of total En-route ATC Capacity delays Top 1 delay locations for en-route ATC Capacity in May 212 2 1722 2 1 1 BARCELONA ACC 147 972 LANGEN ACC NICOSIA ACC 557 484 46 447 LISBOA ACC/UAC REIMS U/ACC PARIS ALL ACC WARSZAWA ACC 36 355 34 Compared to April 212, ATC delays decreased in May except for Barcelona, Langen and Amsterdam ACCs. The strike had minimal impact on Lisbon ACC. Warsaw and Zurich ACC have entered the top 1. Proportion of total En-route Weather & External Disruptions delays Top delay locations for en-route Weather & External Disruptions in May 212 3 137 1363 2 2 1 1 34 279 258 237 188 159 145 141 LANGEN ACC MUNCHEN ACC PARIS ALL ACC ANKARA ACC WIEN ACC MAASTRICHT_UAC BARCELONA_ACC MADRID ALL ACC REIMS U/ACC ZURICH ACC SEILLE ACC AMSTERDAM_AC ZAGREB ACC C(245-) Proportion of total En-route ATC Staffing delays Top delay locations for en-route ATC Staffing in May 212 5 58 4 3 2 1 LANGEN ACC 259 NICOSIA ACC 136 OSLO ATCC 98 WARSZAWA_ACC 75 WIEN ACC 46 25 22 15 In May, Wien and Brest entered the top 1 list replacing the Bremen and Paris ACCs from April. Except Karlsruhe, London and Geneva, the staffing delays increased in all other locations during May. 2 18 16 14 12 1 8 6 4 2 945 Average en-route daily flights > 15 min delay 1429 1727 1391 137 755 29 215 LONDON ACC 132 225 GENEVA ACC 25 BREST U/ACC 513 KARLSRUHE_UAC 43 In May 212, an average of 43 flights per day experienced en-route delay of more than 15 minutes. DNM Network Operations Report Analysis - May 212 6
3.3. EN-ROUTE ATFM DELAY PER FLIGHT En-route delays per flight (min) 2. 1.5 1..5. 1.66 NICOSIA ACC.85.85 BARCELONA ACC LANGEN ACC Top 2 delay locations for en-route delays per flight in May 212.69 LISBOA ACC/UAC.38.33.32.26.26.24.24.22.17.17.16.15.14.8.8.7 MUNCHEN ACC WARSZAWA ACC AMSTERDAM ACC(245-) REIMS U/ACC PARIS ALL ACC ZAGREB ACC TALLIN ACC SEILLE ACC ANKARA ACC WIEN ACC EN ROUTE WEATHER & EXTERNAL DISRUPTIONS EN ROUTE EVENTS EN ROUTE ATC DISRUPTIONS EN ROUTE ATC STAFFING EN ROUTE ATC CAPACITY ZURICH ACC OSLO ATCC MADRID ALL ACC BODO ACC BREST U/ACC MAASTRICHT UAC DNM Network Operations Report Analysis - May 212 7
3.4. EN-ROUTE ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delay 7% 6% 4% 3% 2% 1% 1431 1336 1299 164 Top 2 delay locations for year-to-date en-route ATFM delay 9 9 653 65 414 412 412 357 334 EN ROUTE WEATHER & EXTERNAL DISRUPTIONS EN ROUTE EVENTS EN ROUTE ATC DISRUPTIONS EN ROUTE ATC STAFFING EN ROUTE ATC CAPACITY 195 191 19 183 172 134 115 LANGEN ACC SEILLE ACC NICOSIA ACC BORDEAUX_ALL_ACC BARCELONA ACC PARIS ALL ACC BREST U/ACC MUNCHEN ACC ANKARA ACC MADRID ALL ACC REIMS U/ACC LISBOA ACC/UAC WARSZAWA ACC LONDON ACC AMSTERDAM ACC(245-) CANARIAS ACC/FIC MAASTRICHT UAC ZURICH ACC GENEVA ACC MALMO ACC The top 2 en-route delay locations generated 46.2% of the total ATFM (network) delay since the beginning of the year. The top 5 en-route delay locations generated 24.7% of the total ATFM (network) delay since the beginning of the year. 1. Monthly en-route delay monitoring 5 Year-to-date daily en-route flights > 15 min delay 211 212 En-route delays per flight.9 45.8 4.7 35.7.6 3.5 25.4 2.3 15.2 1.1 5. OPTIMUM DLYS AVG ER DLYS OPTIMUM DLY/FLT YTD 212 Average en-route delays 1 9 8 7 6 5 4 3 2 1 In May 212, average en-route delay per day (15496 min) was lower than the optimum* en-route delay (17723 min). As of May, the YTD en-route delay per flight average (.5 min/flt) is higher than the optimum* level (.43 min/flt) for this time of the year, due to the exceptional strike delays in April. However, the gap between the actual and the optimum levels started to reduce with improved network performance in May. Since the beginning of the year, an average of 31 flights per day was subject to an en-route delay of more than 15 minutes which is below the 211 level. * NM s calculation that provides the optimum en-route delay (min) requirements to achieve the annual target (.7 min/flight). DNM Network Operations Report Analysis - May 212 8
4. AIRPORT/TMA ATFM DELAYS 4.1. AIRPORT/TMA ATFM DELAY PER LOCATION Proportion of total ATFM delays 1 8% 6% 4% 2% 2449 FRANKFURT MAIN 1357 ISTANBUL-ATATURK 1171 1142 LONDON/HEATHROW ZURICH Top 2 delay locations for Airport/TMA delays in May 212 85 767 MUENCHEN 2 PARIS CH DE GAULLE 61 SCHIPHOL_AMSTERDAM 515 427 426 LISBOA GENEVE COINTRIN WIEN SCHWECHAT 325 31 296 277 233 29 16 158 151 149 The top 2 Airport/TMA delay locations generated 4. of the monthly total ATFM (network) delay. The top 5 Airport/TMA delay locations generated 23. of the monthly total ATFM (network) delay. 4.2. AIRPORT/TMA ATFM DELAY PER DELAY GROUPS HELSINKI-VANTAA LONDON/GATWICK DUESSELDORF ISTANBUL-SABIHA PORTO MADRID BARAJAS PARIS ORLY AIRPORT INFRASTRUCTURE AIRPORT WEATHER AIRPORT ATC CAPACITY OSLO/GARDERMOEN NICE MADRID TORREJON AIRPORT INFRASTRUCTURE Reasons for Airport/TMA delays in May 212 AIRPORT ATC CAPACITY AIRPORT WEA THER 11.9 % 13.7 % 21.9% 1 2 3 4 Airport/TMA delays accounted for 47. of all ATFM delays. Weather and Airport ATC capacity were the main causes of airport delay. Proportion of all Airport Weather delays 3 2 1 Top 1 delay locations for Airport Weather in May 212 143 FRANKFURT MAIN 127 LONDON/HEATHROW 687 MUENCHEN 2 57 493 424 372 SCHIPHOL_AMSTERDAM 211 21 179 Frankfurt, London Heathrow, Munich, Amsterdam, Istanbul, Zurich and Paris CDG airports recorded significant delays mainly due to thunderstorms, strong wind and low visibility. ISTANBUL-ATATURK ZURICH PARIS CH DE GAULLE GENEVE COINTRIN WIEN SCHWECHAT DUESSELDORF Proportion of all Airport Infrastructure delays Top 1 delay locations for Airport Infrastructure in May 212 2 834 2 718 1 1 ISTANBUL-ATATURK ZURICH 31 HELSINKI-VANTAA 255 ISTANBUL-SABIHA 29 168 136 114 19 11 Istanbul Ataturk airport generates delays due to airport infrastructure. Zurich recorded airport infrastructure delays mainly due to runway configuration. Helsinki experienced airport infrastructure due Work In Progress on the runway, runway closure and single runway operation. Proportion of all Airport ATC Capacity delays Top 1 delay locations for Airport ATC Capacity in May 212 3 934 2 2 1 1 FRANKFURT MAIN 497 LISBOA 259 PARIS_CH_DE_GAULLE WIEN SCHWECHAT LONDON/GATWICK PARIS CH DE GAULLE DUESSELDORF TOULOUSE_BLAGNAC HAMBURG 18 167 163 141 11 87 86 MADRID BARAJAS Frankfurt, Lisbon, Paris CDG, and Madrid airports experienced delays due to ATC capacity. Compared to last month delays have decreased with the exception of Lisbon but delays were linked to the industrial actions. PORTO GENEVE COINTRIN FARO MADRID TORREJON ANTALYA OSLO/GARDERMOEN DNM Network Operations Report Analysis - May 212 9
4.3. AIRPORT/TMA ATFM DELAY PER FLIGHT Airport delay per flight (min) 1.2 1..8.6.4.2..5 Monthly average Airport delay (min) per flight Last 12 months =.6 minutes.9.7.7.7.7 1..5.5.6.4.5.5 Airport delays per flight (min) 4 3 2 1 3.47 MADRID TORREJON Top 1 Airport delay per flight in May 212 YTD Situation 1.76 1.71 1.56 FRANKFURT MAIN KOS ZURICH 1.41 1.33 1.31 ISTANBUL-ATATURK CANNES MANDELIEU LISBOA 1.16 KHANIA SOUDA.88.86 LONDON/HEATHROW GENEVE COINTRIN Average Airport/TMA delay per flight kept the same level of.5 minute per flight in May 211 and 212. Because of the close proximity of the two airports, capacity at Madrid Torrejon is reduced depending on the runway in use at Madrid Barajas. 4.4. AIRPORT/TMA ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delays 8% 7% 6% 4% 3% 2% 1% 1598 LONDON/HEATHROW 144 ISTANBUL-ATATURK 1261 FRANKFURT MAIN 86 SCHIPHOL_AMSTERDAM 796 ZURICH Top 2 delay locations for year-to-date Airport/TMA delays 657 621 PARIS CH DE GAULLE MUENCHEN 2 33 32 PARIS ORLY GENEVE COINTRIN 238 228 214 212 211 29 174 16 129 123 119 WIEN SCHWECHAT HELSINKI-VANTAA MADRID BARAJAS LONDON/GATWICK LISBOA OSLO/GARDERMOEN DUESSELDORF AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE BRUSSELS NATIONAL ISTANBUL-SABIHA LONDON/CITY MANCHESTER The top 2 Airport/TMA delay locations generated 4.6% of the total ATFM (network) delay since the beginning of the year. The top 5 Airport/TMA delay locations generated 24.4% of the total ATFM (network) delay since the beginning of the year. 5. DAILY EVOLUTION AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE EN-ROUTE WEATHER & EXTERNAL DISRUPTIONS EN-ROUTE EVENTS EN-ROUTE ATC DISRUPTIONS EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY Average delay (min) per flight in May 212 2.5 2. 1.5 1..5. 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 In May 212, there is 1 day with an average delay per flight at or above 2 minutes. Most significant delays were recorded: On Sunday the 2 th May: The majority of delays were attributable to en-route ATC capacity in Barcelona, Nicosia, Munich, Madrid and Warsaw ACCs. The second main reason for delays was enroute weather and airport weather, Maastricht, Marseille, Reims, Munich and Paris ACCs recorded thunderstorms activity as well as Geneva, Paris Orly, Frankfurt and Paris CDG airports. Nicosia ACC registered en-route ATC staffing issues. Istanbul Ataturk, Zurich and Helsinki recorded airport infrastructure delays. DNM Network Operations Report Analysis - May 212 1
6. ALL AIR TRANSPORT DELAYS (Source: CODA) The analysis below is based on airline data provided to CODA by airlines (AO's). As the airline data collection for May 212 is not yet complete at the time of writing, this analysis covers the latest available 13-month period (Apr 211-Apr 212) and contains details on 61% of commercial flights in the ECAC region. ATFM delays reported by airlines are often lower than the ATFM delays calculated by the network manager (NM). ATFM delays of NM are the (flight) planned delays whereas the airlines report the actual experienced ATFM delay on departure. For instance, a flight with an ATFM delay may also have a handling delay absorbed within the ATFM delay. For the airline, a part of this delay is the ATFM delay and the rest is the handling delay. Average departure delay per flight in minutes 12 1 8 6 4 2 Breakdow n average delay per flight April 212 1,,9 Average En- Route Delay/Flight Average En- Route Delay/Flight NM reported En-Route ATFM delay Primary Delay (excl En-Route) 5,5 Average primary delay 1,3 Passenger experience Airline Reported En-Route ATFM Delay Reactionary delay Airline reported en-route ATFM delay in April 212 was.9 minutes per flight which is at the same level as the NM reported average en-route ATFM delay of 1 minute per flight. As airlines may assign multiple delay reasons for a delayed flight, some of the en-route ATFM delay may be attributed to other reasons if the other reason prevented the flight from obtaining a slot improvement. A common example is a NM reported en-route ATFM delay reported by airlines as a split between reactionary and en-route ATFM delay. According to airline reports, in April 212 the average delay per flight for all-causes of delay was 1.3 minutes. Primary delay share of total all-causes delay was 54% (or 5.5 min/flt) of which en-route delays contributed.9 min/flt. The remaining were Reactionary delays, this counted for 46% or a contribution of 4.8 min/flt. Average departure delay (min) per flight Average departure delay per flight 211/212 15 1 5 2114 2115 2116 2117 2118 2119 2111 21111 21112 2121 2122 2123 2124 Based on airline data, the reported share of reactionary delays in April 212 fell slightly when compared to March with a 46% share of delays all-causes. Both NM and airlines reported that en-route ATFM delays were 1 min/flight. Average reactionary delay per flight (CODA) Average delay per flight Other Primary delay All Causes (CODA) Average ATFM en-route delay per flight (CODA) Average ATFM en-route delay per flight (NM reported) Percentage of delayed flights: ATFM & All Causes 1 % 25. Percentage of flights delayed on departure - ATFM DNM 8% 6% 4% 2% 2. 15. % 1. % 5. Percentage of flights delayed on departure: All Causes The percentage of flights delayed by long ATFM restrictions (exceeding 15 & 3 minutes) increased in April 212 compared to March 212. The percentage of flights delayed from all-causes (exceeding 15 & 3 minutes) also increased both month-on-month as year-on-year.. > 15min by ATFM Restrictions (NM ) > 3min by ATFM Restrictions (NM ) > 15min:All Causes (CODA) > 3min:All Causes (CODA) DNM Network Operations Report Analysis - May 212 11
7. ATFM SLOT ADHERENCE Average daily evolution of early and late flights 9 9. 8 8. 7 7. 6 6. 5 5. 4 4. 3 3. 2 2. 1 1.. 2115 2116 2117 2118 2119 2111 21111 21112 2121 2122 2123 2124 2125 Nº OF EARLY DEPARTURES Nº OF LA TE DEP A RTURES % EARLY DEPARTURES % LATE DEPARTURES In May the percentage of late and early non-compliant departures has decreased. Although the overall percentage of traffic departing within their slot tolerance window is above the target (at least 8) there many airports for which compliance can be improved. There are also considerable difference at the level of the countries and airports. Some countries achieve an adherence of 9 and above, whereas other countries only reach a level of 72% adherence to ATFM slots. A positive trend of improvement can be observed in Greece and Turkey. Following the general seasonal trend the absolute numbers of flights departing outside the Slot Tolerance Window has increased. The chart below shows the top 4 airports (more than 3 regulated flights) with their average daily number and proportion of regulated flights that departed outside of the Slot Tolerance Window 4 Proportion of regulated flights outside the Slot Tolerance Window in May 212 3 3 2 2 4 6 3 5 5 3 5 8 3 4 2 12 2 5 2 3 8 1 2 3 4 3 2 3 5 5 1 8 6 3 8 4 1 2 8 2 1 3 6 1 1 1 ANTALYA DUBLIN PAPHOS BIRMINGHAM TEL AVIV/BEN GURION ISTANBUL-ATATURK NICE SEILLE PARIS ORLY LARNACA PARIS CH DE GAULLE LONDON/LUTON MANCHESTER LUXEMBOURG BALE-MULHOUSE LONDON/HEATHROW ZURICH LONDON/STANSTED PRAHA RUZYNE LONDON/GATWICK ATHINAI/ELEFTHERIOS OTOPENI-INTL. MALAGA ROME FIUMICINO LISBOA IZMIR-ADNAN- SCHOENEFELD- SCHIPHOL GENEVE COINTRIN STUTTGART FRANKFURT MAIN HAMBURG EDINBURGH FERIHEGY-BUDAPEST DUESSELDORF LYON SATOLAS FIRENZE/PERETOLA WARSZAWA/OKECIE MUENCHEN 2 BOLOGNA DNM Network Operations Report Analysis - May 212 12