ANNUAL REPORT 2014 l THE SECOND ISSUE AWESOME TEAM, AMAZING
ANNUAL REPORT 2014 l THE SECOND ISSUE AWESOME TEAM, AMAZING AWESOME TEAM, AMAZING DESTINATIONS Two assets stand us apart at AirAsia X: people and places. Our people are called Allstars for a reason. Full of drive and passion, they work fantastically as a team to give our guests the best experience, not just while flying with us, but also on the ground, at any point of contact from the time they book their flights till they reach their destinations. As for destinations, our long-haul model allows us to fly farther than most low-cost carriers, taking guests across the entire Australasian region. Over the years, we have opened a world of travel opportunities to Asians. Yet, this is only the beginning. Thanks to our awesome team, we re about to bridge even greater distances, expanding our network to include even more exciting destinations Stay tuned for more updates! FEEDBACK Your feedback matters to us, let us know by scanning the QR code. 1 2 3 GET IT Download the QR Code Reader on App Store or Google Play. RUN IT Run the QR Code Reader app and point your camera to the QR Code. ACCESS IT Get access to the feedback form. Alternatively, you can also email to aax_shareholder@airasia.com
CONTENT LET ME BEGIN BY SAYING THAT I AM HUMBLED TO BE GIVEN THIS OPPORTUNITY TO LEAD AIRASIA X... 68 ACTING CEO S STATEMENT PERFORMANCE REVIEW 24 FIVE-YEAR FINANCIAL & OPERATIONAL HIGHLIGHTS 25 FINANCIALS Flying to your favourite & OPERATIONS staycations AT A GLANCE PERSPECTIVE 62 CHAIRMAN S STATEMENT 64 GROUP CEO S STATEMENT 68 ACTING CEO S STATEMENT
COLOMBO 7x WEEKLY KATHMANDU 7x WEEKLY MALAYSIA CHONGQING 4x WEEKLY BEIJING 7x WEEKLY HANGZHOU 4x WEEKLY SEOUL 14x WEEKLY OSAKA 5x WEEKLY HANEDA 7x WEEKLY CHENGDU 7x WEEKLY XI AN 4x WEEKLY SHANGHAI 7x WEEKLY TAIPEI 14x WEEKLY BUSAN 4x WEEKLY NARITA 5x WEEKLY JEDDAH 7x WEEKLY PERTH 11x WEEKLY GOLD COAST 5x WEEKLY MELBOURNE 11x WEEKLY FROM MALAYSIA TO THE World AUSTRALIA CHINA JAPAN KOREA NEPAL SAUDI SRI LANKA TAIWAN ARABIA SYDNEY 7x WEEKLY
CONTENTS OVERVIEW 8 MILESTONES 12 JOURNEY THROUGH 2014 14 ACHIEVEMENTS 18 INVESTOR RELATIONS CALENDAR OF EVENTS 2014 20 CORPORATE INFORMATION 21 CORPORATE STRUCTURE PERFORMANCE REVIEW 24 FIVE-YEAR FINANCIAL & OPERATIONAL HIGHLIGHTS 25 FINANCIALS & OPERATIONS AT A GLANCE PEOPLE 28 DIRECTOR S PROFILE 43 LEADERSHIP TEAM S PROFILE 54 STATION HEADS REPORT AND FINANCIAL STATEMENTS 90 STATEMENT ON CORPORATE GOVERNANCE 97 AUDIT COMMITTEE REPORT 100 STATEMENT ON RISK MANAGEMENT & INTERNAL CONTROL 103 ADDITIONAL COMPLIANCE INFORMATION 108 FINANCIAL STATEMENTS OTHER INFORMATION 185 ANALYSIS OF SHAREHOLDINGS 188 NOTICE OF ANNUAL GENERAL MEETING 191 STATEMENT ACCOMPANYING NOTICE OF ANNUAL GENERAL MEETING 192 COMPANY DIRECTORY FORM OF PROXY PERSPECTIVE 62 CHAIRMAN S STATEMENT 64 GROUP CEO S STATEMENT 68 ACTING CEO S STATEMENT BUSINESS REVIEW Flying to your favourite staycations with You 76 THAILAND AIRASIA X 78 INDONESIA AIRASIA X SUSTAINABILITY 83 COMMUNITY 85 WORKPLACE 87 MARKETPLACE 88 ENVIRONMENT
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As Part of AirAsia Group : OUR VISION To be the largest low-cost airline in Asia and serving the 3 billion people who are currently underserved with lack of connectivity and high fares. OUR MISSION To be the best company to work for whereby employees are treated as part of a big family. Create a globally recognised ASEAN brand. To attain the lowest cost so that everyone can fly with AirAsia. Maintain the highest quality product, embracing technology to reduce cost and enhance service levels.
OUR VALUES We are Allstars and we are... SAFETY CONSCIOUS Our guests safety is our primary concern so we carry out our functions with care. Because where safety is concerned, every little thing matters. CARING It s a warm and friendly feeling to have, so we take pleasure in caring for our guests in ways that make them feel at home. PASSIONATE Being passionate means going the extra mile to achieve a purpose much larger than ourselves. They say passionate people can change the world and that s something that s very close to our hearts. FULL OF INTEGRITY We believe everything that is worth doing, is worth doing right. It s about us doing the right things at all times. HARD-WORKING It means one team, working together towards a common goal. Whether it s meeting our fast turnaround time or making sure we keep you connected to the best destinations at the lowest prices, we do it as a team. All for one. One for all. FUN Fun means we celebrate life. It means we laugh louder, our smiles are wider, and we can be our own unique selves. We re a sociable bunch and we enjoy sharing ideas and solutions to make things even better. After all, fun is meant to be shared.
AUSTRALIA Gold Coast, Melbourne, Perth, Sydney SRI LANKA Colombo CHINA Beijing, Chengdu, Chongqing, Hangzhou, Shanghai, Xi an SOUTH KOREA Busan, Seoul NEPAL Kathmandu SAUDI ARABIA Jeddah 6 AirAsia X Berhad Annual Report 2014
Taipei TAIWAN MALAYSIA Kuala Lumpur OUR X-CITING DESTINATIONS JAPAN Osaka, Tokyo, Sapporo 7 AirAsia X Berhad Annual Report 2014