Departure - Jun-17 Last Month Last Year % Change Target Var to Target First Wave 79.3% 79.8% -0.5% 85.0% -5.7% Not First Wave 68.3% 66.8% 1.5% 85.0% -16.7% Grand Total 70.7% 69.8% 0.8% 85.0% -14.3% Departure - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 84.2% 84.5% (0.3%) 82.0% 2.2% Not First Wave 74.7% 76.6% (2.0%) 82.0% -7.3% Grand Total 76.8% 78.4% (1.5%) 82.0% -5.2%
ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Terminal Flight Passengers Passengers % Movements Movements % Passengers Passengers % Movements Movements % Terminal 1 Arriving 647,619 584303 11% 3828 3565 7% 1,707,303 1482078 15% 10615 9590 11% Departing 646,054 584433 11% 3833 3559 8% 1,738,184 1500557 16% 10621 9588 11% Terminal 1 Total 1,293,673 1168736 11% 7661 7124 8% 3,445,487 2982635 16% 21236 19178 11% Terminal 2 Arriving 345,578 329603 5% 1737 1669 4% 873,345 807223 8% 4541 4193 8% Departing 337,827 324043 4% 1735 1680 3% 891,110 820670 9% 4626 4269 8% Terminal 2 Total 683,405 653646 5% 3472 3349 4% 1,764,455 1627893 8% 9167 8462 8% Terminal 3 Arriving 390,646 357096 9% 3653 3359 9% 1,140,908 1047051 9% 10859 10069 8% Departing 384,829 348570 10% 3651 3358 9% 1,154,539 1032064 12% 10864 10065 8% Terminal 3 Total 775,475 705666 10% 7304 6717 9% 2,295,447 2079115 10% 21723 20134 8% Grand Total 2,752,553 2528048 9% 18437 17190 7% 7,505,389 6689643 12% 52126 47774 9%
Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay FLYBE BE 3440 23.6% 806 77% RYANAIR FR 2384 16.4% 744 69% EASYJET EZY 1980 13.6% 794 60% JET2.COM LS 1594 10.9% 377 76% THOMSON AIRWAYS TOM 1423 9.8% 528 63% THOMAS COOK MT 1253 8.6% 450 64% MONARCH SCH ZB 1029 7.1% 306 70% BRITISH AIRWAYS BA 623 4.3% 134 78% AER LINGUS EI 456 3.1% 67 85% LUFTHANSA LH 398 2.7% 68 83% Grand Total 14580 100.0% 4274 71% Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE 39364 21% 7138 82% RYANAIR FR 25358 13% 6265 75% EASYJET EZY 21215 11% 6029 72% JET2.COM LS 12706 7% 3203 75% THOMSON AIRWAYS TOM 12065 6% 3325 72% MONARCH SCH ZB 9694 5% 2063 79% THOMAS COOK MT 9470 5% 2492 74% BRITISH AIRWAYS BA 6910 4% 1331 81% AER LINGUS EI 5348 3% 677 87% LUFTHANSA LH 4837 3% 851 82% Grand Total 146967 77% 33374 77%
Departure by Terminal T1 T2 Puntuality T3 Puntuality 67.91% 71.18% 73.32% First Wave Departure Operator Name Operator IATA Code # Movements % of Movements % LUFTHANSA LH 55 2.8% 90.91% K.L.M. KL 30 1.5% 90.00% MONARCH SCH ZB 266 13.6% 83.83% BRITISH AIRWAYS BA 38 1.9% 81.58% RYANAIR FR 266 13.6% 81.58% JET2.COM LS 405 20.7% 80.74% THOMAS COOK MT 144 7.3% 80.56% FLYBE BE 224 11.4% 79.91% EASYJET EZY 295 15.0% 77.97% THOMSON AIRWAYS TOM 238 12.1% 69.33% Grand Total 1961 100.0% 79.81%
Monthly Airline Performance by Departure Departing Ranking Change (Dep- Arr) Operator Name Operator IATA Code Movements Movements Arriving Departing Inbound Baggage 1 ROYAL AIR MAROC AT 20 0.1% 100% 100% 0% 80% 1 IRAQI AIRWAYS IA 8 0.0% 100% 100% 0% 100% 1 HAINAN HU 44 0.2% 82% 100% 18% 95% 4 BALKAN HOLIDAY AIR BGH 33 0.2% 100% 94% (6%) 100% 5 QATAR AIRWAYS QR 134 0.7% 88% 94% 6% 97% 6 AIR FRANCE AF 180 1.0% 74% 88% 13% 97% 7 UNITED UA 60 0.3% 63% 87% 23% 57% 8 CATHAY PACIFIC CX 44 0.2% 59% 86% 27% 95% 9 EMIRATES EK 180 1.0% 84% 86% 1% 96% 10 SINGAPORE SQ 84 0.5% 93% 83% (10%) 90% 11 AER LINGUS EI 456 2.5% 88% 83% (5%) 79% 12 LUFTHANSA LH 398 2.2% 83% 83% (0%) 87% 13 ICELANDAIR FI 44 0.2% 41% 82% 41% 86% 14 VIRGIN ATLANTIC AIRWAYS VS 264 1.4% 84% 80% (4%) 88% 15 FINNAIR AY 120 0.7% 87% 80% (7%) 72% 16 BRITISH AIRWAYS BA 623 3.4% 79% 78% (0%) 88% 17 MONARCH SCH ZB 1,029 5.6% 63% 77% 14% 92% 18 JET2.COM LS 1,594 8.7% 76% 77% 2% 88% 19 FLYBE BE 3,440 18.7% 76% 77% 0% 90% 20 AUSTRIAN OS 58 0.3% 72% 76% 3% 90% 21 K.L.M. KL 345 1.9% 84% 76% (9%) 95% 22 BELAVIA B2 8 0.0% 100% 75% (25%) 75% 22 ADRIA AIRWAYS JP 16 0.1% 88% 75% (13%) 100% 22 AMERICAN AA 176 1.0% 74% 75% 1% 77% 25 ETIHAD AIRWAYS EY 120 0.7% 73% 73% 0% 85% 26 SAS SCANDINAVIAN SK 300 1.6% 75% 73% (2%) 92% 27 AIR TRANSAT TS 66 0.4% 70% 73% 3% 61% 28 AURIGNY AIR SERVICES GR 120 0.7% 80% 72% (8%) 82% 29 THOMAS COOK MT 1,253 6.8% 60% 68% 8% 79% 30 EUROPE AIRPOST FPO 87 0.5% 51% 68% 17% 91% 31 GERMAN WINGS 4U 74 0.4% 76% 68% (8%) 92% 32 IBERIA EXPRESS I2 24 0.1% 92% 67% (25%) 92% 32 OMAN AIR WY 60 0.3% 43% 67% 23% 100% 34 RYANAIR FR 2,384 12.9% 72% 66% (6%) 96% 35 THOMSON AIRWAYS TOM 1,423 7.7% 60% 66% 6% 82% 36 VUELING VY 120 0.7% 75% 63% (12%) 87% 37 EASYJET EZY 1,980 10.7% 60% 59% (1%) 83% 38 TITAN AIRWAYS ZT 14 0.1% 57% 57% 0% 43% 39 COBALT AIR CO 18 0.1% 100% 56% (44%) 100% 40 BRUSSELS SN 164 0.9% 65% 51% (13%) 87% 41 ENTER AIR ENT 28 0.2% 29% 50% 21% 57% 42 EUROWINGS EW 178 1.0% 46% 47% 1% 90% 43 SWISS INTERNATIONAL LX 104 0.6% 75% 46% (29%) 67% AIR LINES 44 SAUDIA ARABIAN SV 48 0.3% 42% 46% 4% 42% 45 INTERNATIONAL D8 88 0.5% 59% 43% (16%) 93% 46 AIR PORTUGAL TP 104 0.6% 67% 40% (27%) 60% 47 TURKISH TK 120 0.7% 72% 35% (37%) 63% 48 P.I.A. PK 68 0.4% 38% 29% (9%) 76% 49 AEGEAN A3 22 0.1% 64% 27% (36%) 36% 49 AIR CANADA AC 22 0.1% 55% 27% (27%) 91% 51 AIR EUROPA AEA 8 0.0% 100% 25% (75%) 100%
51 SHUTTLE DY 32 0.2% 44% 25% (19%) 81% 53 FREEBIRD FHY 31 0.2% 31% 20% (11%) 88% 54 PEGASUS PC 8 0.0% 100% 0% (100%) 100% Grand Total 18,426 100.0% 71% 71% 0% 87%
Monthly Airline Performance by Change (difference between Arrival OTP and Departure OTP) Change Ranking Change (Dep- Arr) Operator Name Operator IATA Code Movements Movements Arriving Departing Inbound Baggage 1 ICELANDAIR FI 44 0.2% 41% 82% 41% 86% 2 CATHAY PACIFIC CX 44 0.2% 59% 86% 27% 95% 3 UNITED UA 60 0.3% 63% 87% 23% 57% 3 OMAN AIR WY 60 0.3% 43% 67% 23% 100% 5 ENTER AIR ENT 28 0.2% 29% 50% 21% 57% 6 HAINAN HU 44 0.2% 82% 100% 18% 95% 7 EUROPE AIRPOST FPO 87 0.5% 51% 68% 17% 91% 8 MONARCH SCH ZB 1,029 5.6% 63% 77% 14% 92% 9 AIR FRANCE AF 180 1.0% 74% 88% 13% 97% 10 THOMAS COOK MT 1,253 6.8% 60% 68% 8% 79% 11 QATAR AIRWAYS QR 134 0.7% 88% 94% 6% 97% 12 THOMSON AIRWAYS TOM 1,423 7.7% 60% 66% 6% 82% 13 SAUDIA ARABIAN SV 48 0.3% 42% 46% 4% 42% 14 AUSTRIAN OS 58 0.3% 72% 76% 3% 90% 15 AIR TRANSAT TS 66 0.4% 70% 73% 3% 61% 16 JET2.COM LS 1,594 8.7% 76% 77% 2% 88% 17 AMERICAN AA 176 1.0% 74% 75% 1% 77% 18 EUROWINGS EW 178 1.0% 46% 47% 1% 90% 19 EMIRATES EK 180 1.0% 84% 86% 1% 96% 20 FLYBE BE 3,440 18.7% 76% 77% 0% 90% 21 ROYAL AIR MAROC AT 20 0.1% 100% 100% 0% 80% 21 IRAQI AIRWAYS IA 8 0.0% 100% 100% 0% 100% 21 ETIHAD AIRWAYS EY 120 0.7% 73% 73% 0% 85% 21 TITAN AIRWAYS ZT 14 0.1% 57% 57% 0% 43% 25 LUFTHANSA LH 398 2.2% 83% 83% (0%) 87% 26 BRITISH AIRWAYS BA 623 3.4% 79% 78% (0%) 88% 27 EASYJET EZY 1,980 10.7% 60% 59% (1%) 83% 28 SAS SCANDINAVIAN SK 300 1.6% 75% 73% (2%) 92% 29 VIRGIN ATLANTIC AIRWAYS VS 264 1.4% 84% 80% (4%) 88% 30 AER LINGUS EI 456 2.5% 88% 83% (5%) 79% 31 RYANAIR FR 2,384 12.9% 72% 66% (6%) 96% 32 BALKAN HOLIDAY AIR BGH 33 0.2% 100% 94% (6%) 100% 33 FINNAIR AY 120 0.7% 87% 80% (7%) 72% 34 GERMAN WINGS 4U 74 0.4% 76% 68% (8%) 92% 35 AURIGNY AIR SERVICES GR 120 0.7% 80% 72% (8%) 82% 36 K.L.M. KL 345 1.9% 84% 76% (9%) 95% 37 P.I.A. PK 68 0.4% 38% 29% (9%) 76% 38 SINGAPORE SQ 84 0.5% 93% 83% (10%) 90% 39 FREEBIRD FHY 31 0.2% 31% 20% (11%) 88% 40 VUELING VY 120 0.7% 75% 63% (12%) 87% 41 ADRIA AIRWAYS JP 16 0.1% 88% 75% (13%) 100% 42 BRUSSELS SN 164 0.9% 65% 51% (13%) 87% 43 INTERNATIONAL D8 88 0.5% 59% 43% (16%) 93% 44 SHUTTLE DY 32 0.2% 44% 25% (19%) 81% 45 BELAVIA B2 8 0.0% 100% 75% (25%) 75% 45 IBERIA EXPRESS I2 24 0.1% 92% 67% (25%) 92% 47 AIR PORTUGAL TP 104 0.6% 67% 40% (27%) 60% 48 AIR CANADA AC 22 0.1% 55% 27% (27%) 91% 49 SWISS INTERNATIONAL LX 104 0.6% 75% 46% (29%) 67% AIR LINES 50 AEGEAN A3 22 0.1% 64% 27% (36%) 36%
51 TURKISH TK 120 0.7% 72% 35% (37%) 63% 52 COBALT AIR CO 18 0.1% 100% 56% (44%) 100% 53 AIR EUROPA AEA 8 0.0% 100% 25% (75%) 100% 54 PEGASUS PC 8 0.0% 100% 0% (100%) 100% Grand Total 18,426 100.0% 71% 71% 0% 87%
Monthly Delay Analysis by Airline Ground Servicing Delays Operator Name Total Delay Incidents Air Traffic Delays Airline Delays Airport Delays Misc Delays Reactionary Delays RYANAIR 1609 335 231 535 115 19 299 73 EASYJET 683 89 161 186 44 75 123 5 JET2.COM 652 192 95 197 71 38 54 5 THOMSON AIRWAYS 645 171 114 191 67 41 57 FLYBE 633 51 138 176 84 28 153 3 MONARCH Weather Delays 555 122 49 206 84 34 57 2 SCH THOMAS COOK 412 62 162 61 33 7 86 1 LUFTHANSA 181 50 47 41 3 2 27 9 K.L.M. 150 38 10 22 7 3 58 12 BRUSSELS 141 16 32 59 2 1 27 4 EUROWINGS 107 22 9 21 1 1 52 1 TURKISH 102 17 9 27 13 21 15 BRITISH AIRWAYS 99 1 16 12 11 2 42 15 AER LINGUS 79 12 24 7 4 32 FINNAIR 79 4 13 32 11 17 2 SAS SCANDINAVIAN 77 17 8 8 2 42 VIRGIN ATLANTIC AIRWAYS 69 5 23 8 19 7 6 1 SWISS INTERNATIONAL AIR LINES 69 20 5 7 2 1 20 13 AIR FRANCE 58 1 4 12 6 6 27 2 EUROPE AIRPOST 51 19 8 12 6 6 50 11 7 13 3 1 15 INTERNATIONAL AIR PORTUGAL 49 2 22 7 7 11 EMIRATES 47 20 2 4 4 5 11 1 AMERICAN 44 3 11 1 11 4 14 ETIHAD AIRWAYS 41 23 5 5 3 5 GERMAN WINGS 37 11 3 6 17 P.I.A. 37 3 9 4 3 18 SINGAPORE 30 8 4 10 2 6 FREEBIRD 28 4 2 1 8 12 VUELING 27 3 5 5 1 13 SAUDIA ARABIAN 27 7 4 6 2 8 SHUTTLE 24 9 1 3 2 9 AIR TRANSAT 23 4 7 7 1 4 AURIGNY AIR SERVICES 22 1 9 2 1 9 AUSTRIAN 22 10 4 4 1 2 1 AEGEAN 22 1 3 5 4 1 8 OMAN AIR 20 3 3 4 10 AIR CANADA 19 1 3 1 1 2 11 UNITED 19 4 8 1 6 QATAR AIRWAYS 16 12 1 2 1 ENTER AIR 10 3 2 2 2 1 PEGASUS 7 3 3 1 COBALT AIR 7 6 1 BALKAN HOLIDAY AIR 7 2 3 2 ADRIA AIRWAYS 7 4 1 1 1 CATHAY PACIFIC 6 1 3 1 1 AIR EUROPA 6 2 3 1 IBERIA EXPRESS 5 2 1 2 HAINAN 3 1 2 ROYAL AIR MAROC 2 2 TITAN AIRWAYS 2 1 1 SKY TAXI 1 1 TRADE AIR 1 1 TRANSAVIA FRANCE 1 1 SAS BELAVIA 1 1
Grand Total 1362 1277 1943 660 318 1400 150
Percentage of Delays - By Event Delay Category Code Description Air Traffic Control % of Total 18.9% Airline 18.2% Airport 26.8% Ground Servicing 9.4% Miscellaneous 4.9% Reactionary 19.5% Unknown 0.1% Unknown Delay Category Code 0.1% Weather 2.1% Percentage of Delays - By Time Delay Category Code Description % of Total Air Traffic Control 14.9% Airline 31.5% Airport 13.1% Ground Servicing 7.1% Miscellaneous 4.0% Reactionary 27.8% Unknown 0.0% Unknown Delay Category Code 0.0% Weather 1.6%
Departing Taxi Times Manchester Terminal 1 Average Taxi Times Terminal 2 Terminal 3 Operator Name ADRIA AIRWAYS 13 AEGEAN 13 AER LINGUS 13 AIR CANADA 31 AIR EUROPA 24 AIR FRANCE 13 AIR PORTUGAL 15 AIR TRANSAT 20 AMERICAN 17 AURIGNY AIR SERVICES 13 AUSTRIAN 14 BALKAN HOLIDAY AIR 15 BELAVIA 15 BRITISH AIRWAYS 14 BRUSSELS 14 CATHAY PACIFIC 28 COBALT AIR 14 EASYJET 14 EMIRATES 18 ENTER AIR 18 ETIHAD AIRWAYS 17 EUROPE AIRPOST 17 EUROWINGS 13 FINNAIR 13 FLYBE 14 FREEBIRD 16 GERMAN WINGS 14 HAINAN 21 IBERIA EXPRESS 13 ICELANDAIR 18 IRAQI AIRWAYS 13 JET2.COM 17 K.L.M. 12 LUFTHANSA 15 MONARCH SCH 18 INTERNATIONAL SHUTTLE 12 OMAN AIR 20 P.I.A. 20 PEGASUS 14 QATAR AIRWAYS 18 ROYAL AIR MAROC 16 RYANAIR -65 13 SAS SCANDINAVIAN SAUDIA ARABIAN 22 SINGAPORE 19 SKY TAXI 6 SWISS INTERNATIONAL AIR LINES THOMAS COOK 17 THOMSON AIRWAYS 17 TITAN AIRWAYS 15 TRADE AIR 14 TRANSAVIA FRANCE SAS 313 TURKISH 16 UNITED 18 VIRGIN ATLANTIC AIRWAYS 20 VUELING 15 Grand Total 15 19 13 16 15 14 Arriving Taxi Times Manchester Terminal 1 Average Taxi Times Terminal 2 Terminal 3 Operator Name ADRIA AIRWAYS 7 AEGEAN 9 AER LINGUS 6 AIR CANADA 13 AIR EUROPA 10 AIR FRANCE 6 AIR PORTUGAL 6 AIR TRANSAT 11 AMERICAN 10 AURIGNY AIR SERVICES 6 AUSTRIAN 7 BALKAN HOLIDAY AIR 9 BELAVIA 9 BRITISH AIRWAYS 5 BRUSSELS 7 CATHAY PACIFIC 16 COBALT AIR 9 EASYJET 5 EMIRATES 7 ENTER AIR 8 ETIHAD AIRWAYS 10 EUROPE AIRPOST 39 9 EUROWINGS 7 FINNAIR 5 FLYBE 6 FREEBIRD 9 GAINJET 5 GERMAN WINGS 8 HAINAN 14 IBERIA EXPRESS 6 ICELANDAIR 8 IRAQI AIRWAYS 7 JET2.COM 8 K.L.M. 5 LUFTHANSA 6 MONARCH SCH 8 INTERNATIONAL SHUTTLE 5 OMAN AIR 9 P.I.A. 12 PEGASUS 10 QATAR AIRWAYS 11 ROYAL AIR MAROC 9 RYANAIR 9 7 SAS SCANDINAVIAN SAUDIA ARABIAN 12 SINGAPORE 11 SKY TAXI 4 STOBART AIR 8 SWISS INTERNATIONAL AIR LINES THOMAS COOK 11 THOMSON AIRWAYS 10 TITAN AIRWAYS 18 TRADE AIR 13 TRANSAVIA FRANCE SAS 8 10 TURKISH 8 UNITED 15 VIRGIN ATLANTIC AIRWAYS 13 VUELING 7 7 6 7
Grand Total 7 10 6
Summary of Baggage Performance Baggage Category Arriving Passengers Arriving Movements Average Time to First Bag Average TIme to Last Bag Volume Last Bag SLA Missed Last Bag % A 93,838 308 14 36 29 91% B 993,682 5339 16 29 659 88% C 213,588 1985 15 22 322 84% D 82,735 1586 12 15 179 89% Grand Total 1,383,843 9218 87% Baggage Performance by Terminal Terminal Description Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % Terminal 1 647,619 3828 17 29 651 83% Terminal 2 345,578 1737 14 31 245 86% Terminal 3 390,646 3653 14 19 293 92% Grand Total 1,383,843 9218 87% Baggage SLA by Handling Agent Ramp Handling Agent Asig (Handling Agent) Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % 8,363 60 12 32 22 63% Aviator 182,179 860 16 32 151 82% Dnata Ops 2,023 6 11 32 0 100% Flight Support 4,629 43 15 24 5 88% Landmark Aviation 20 1 1 0% Menzies 440,310 4182 15 21 551 87% Servisair 4,902 41 16 26 5 88% Swissport 586,886 3232 15 27 355 89% Jet2 154,531 793 17 31 99 88% Grand Total 1,383,843 9218 87%