Last update: 20052016 Grand Palladium White Sand Resort & Spa CATEGORY 5* ADDRESS Carretera Federal Chetumal PtoJuarez Km 256100, Playa Del Carmen Quintana Roo, México TELEPHONE +52 9845772100 FAX +52 9845772105 EMAIL Acliente.riviera@palladiumhotelgroup.com WEB Www.palladiumhotelgroup.com BUILT 2005 LAST REFURBISHED TYPE OF HOTEL Holiday Resort,events and conferences., friendly. BOARD BASIS All Inclusive. RECEPTION SERVICES 24hour service Checkin: 3 pm CheckOut: 12pm Languages spoken: Card payment: Day pass* Night pass* Early Check In*** Late check out*** Upgrade* Express CheckOut Currency exchange Courtesy room Customer Service Babysitter*** Fax Service* Copy services* Newspapers Valet parking Wakeup call Porter Bellboys Observations: *Extra charge ***Extra charge & On request SERVICES Free WiFi WiFi available (fee applies) PC internet connection* Room Service Waiter service in the pool Car rental* Fire alarm Medical service* Laundry service* 24hour security Parking Info Tours Observations: *Extra charge HOTEL FACILITIES Num. rooms: 264 Villas: 8 Lobbies: 1 Area: 1.220.000 Rest. Buffet: 5 Rest. a la carta: 9 Bars: 25 Miniclubs Sporting facilities Outdoor Jacuzzi Swimming pools: 7 Conference rooms Orchid garden Catholic Church Crocodile aquarium Boutique* Gym Zentropia Spa ACCESS DISABLED BEACH B. CENTER Airport km: 90 Accessible rooms: 0 Beach Access: Yes Banquet: 3 Taxi min: 90 Level access: Yes Lifeguard: Yes Total Area: 505 Approx. price USD: 100150 Pool Access: Yes Sand color: White Max Capacity: 500 Observations: GP Riviera BARS AND RESTAURANTS
Name Opening hours Buffet Restaurants La Hacienda Tikal Gran Azul La Laguna Kabah A la carte Restaurants El Dorado (Steak House) La Adelita (Mexican Cuisine) Mare Nostrum (Mediterranean Cuisine) Sumptuori (Japanese Cuisine) Portofino (Italian Cuisine) La Lola (Spanish Cuisine) Ribs & More (Steak House) Opavao (Brazilian Cuisine) Punta Emilia (Rice And Fish) Pool bars SwimUp Bar Gran Azul Secret Bar El Rinconcito SwimUp Bar La Laguna La Isla Las Rocas Lobby bars Colonial Kantenah La Plaza Churchill Hemingway Sport Bar Sunset Boulevard White Sand Riviera Teatro Riviera Bars in Restaurants El Gran Azul La Adelita El Dorado Sumptuori Mare Nostrum La Laguna Opavao Ribs & More La Lola Portofino Beach Bars Beach Bar La Jarra Punta Emilia Reservation Dress code Smoking area Location Breakfast:07:00am11:00am Lunch :01:00pm03:30pm :06:00pm10:30pm Breakfast:07:00am10:30am :06:00pm10:30pm Breakfast:11:00am11:45am Lunch :12:00pm05:00pm Breakfast:11:00am11:45am Lunch :12:00pm05:00pm Breakfast:07:00am11:00am Lunch :01:00pm03:30pm :06:00pm10:30pm :05:30pm10:30pm :05:30pm10:30pm 10:00am08:00pm 10:00am00:00am 10:00am06:00pm 10:00am08:00pm 10:00am07:00pm 10:00am06:00pm 10:00am01:00am 10:00am00:00am 07:00pm00:00am 06:00pm00:00am 06:00pm00:00am 10:00am00:00am 11:00pm02:00am 10:00am00:00am 10:00am01:00am 08:30pm11:00pm Lobby 10:00am00:00am 05:30pm10:30pm 05:30pm10:30pm 10:00am00:00am 05:30pm10:30pm 05:30pm10:30pm 00:00am00:00am 10:00am06:00pm 00:00am00:00am :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :06:30pm10:00pm s at the A la Carte restaurants are unlimited and subject to availability. This service does not apply to the teppanyaki, the Punta Observations: Emilia restaurant and the beach barbecue. For groups of more than 10 people, please contact our Guest Services staff. Ask Guest Services about our Adults Only restaurant schedule. The service of alcoholic beverages to persons under 18 is prohibited.
ROOMS TOTAL:264 Number of rooms m2 2 double beds King size bed Shower Separate shower Outdoor shower Jacuzzi Jacuzzi in the room Double sink Sofa Bed Separate living room Balcony with furniture Terrace with a hammock Bathrobe and slippers Minibar Radio / alarm clock / ipod dock Flatscreen TV Flatscreen TV in the living room Electronic safe Iron and ironing board Tea and coffeemaking facilities Bathroom amenities Hair dryer Wakeup call Reading area Desk WIFI Magnifying mirror Full length mirror Scales Telephone* Fan Air conditioning Cot** Private entrance adults only Room Service Non smoking Observations: *Extra charge **On request Junior Suite Suite Mayan Suite 210 52.6 42 67.6 12 69.1
POOLS Name Type Main Pool ColonialKantenah El Secreto El Rinconcito Aquatic Park La Isla Adults Children Adults Main Pool White Sand Riviera Las Rocas Opening hours Area m2 Depth cm Winter: 10:00am06:00pm 3544 160 Summer: 10:00am08:00pm 10:00am12:00pm 166 160 10:00am06:00pm 122 160 08:00am08:00pm 757 40 10:00am07:00pm 453 150 Winter: 10:00am06:00pm 3678 150 Summer: 10:00am08:00pm 10:00am06:00pm 831.80 150 Location By law, the use of glass containers is prohibited in the swimming pool area. All beverages and food are served in or on plastic glasses and Observations: plates.
KIDSCLUB Years Schedule Location Baby Club 13 09:00am08:00pm Mini Club 412 09:00am11:00pm Teens Club 11:00am00:00am
ENTERTAINMENT Activities Aerobic Zumba Children's Entertainment Diurnal animation Various Games Crafts Night shows Sport Pingpong Volleyball Tennis Air rifle shooting Paddle Catamaran Snorkeling Deepsea fishing* Shuffleboard AquaVolley Billiards Basketball Football Darts Archery Petanque Kajak Windsurfing Diving* Waterpolo AquaGym Facilities Soccer field 2 Basketball court 2 Rifle range Tennis courts 6 Minigolf Beach volleyball court 1 Archery field Paddle court 2 Multipurpose courts 2
Observations: *Extra charge ZENTROPIA SPA Facilities Steam rooms 2 Relaxation area 2 Cold Jacuzzi Round Jacuzzi with gooseneck Dry and moist sauna Foot shower with stones 1 Hot Jacuzzi Services Spa Beauty Facial treatments Lockers Massages Body treatments Fitness Gym Dressing room Observations: SPA services with extra charge. Access to the Spa wet areas have extra charge. Copyright 2016 PALLADIUM HOTEL GROUP Data sheet subject to changes and additional charges that may apply to specific services.