HOTEL REPORT JUNE 2018

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HOTEL REPORT JUNE 2018

Dear friends, The June figures for hotel performance allow us to draw a line under the first half of 2018; this is a report with both positives and negatives to take into consideration. Our ultimate aim of achieving a new benchmark visitor figure for the year is currently still on track and looks in good shape. For the month of June, we can report a increase in the number of hotel guests staying in Abu Dhabi compared with the same period in 2017. In total, 339,592 hotel guests were recorded in the emirate s 162 hotels and hotel apartments.. This represents an increase of more than 19,000 compared to June 2017. The latest figures also show that the June arrivals are driven by increases in uptake from both Saudi Arabia and the, with both countries posting significant percentage growth (approximately 5 and 2 respectively). The influx of additional Saudi guests can naturally be attributed, at least in part, to the Holy Month of Ramadan. It is worth noting that last year s Ramadan included 24 June days, but only 14 days in 2018, Despite this unfavourable comparison, the number of Saudi hotel guest were only 4. below 2017 numbers. Conversely, the June figures from the US for June were up by almost 2 on a year-to-date basis. The emirate s popularity with Chinese visitors took a dip in June, with the country posting an almost 11% decline in visitation numbers. This meant lost its place as the No.1 overseas source market for this month but 2018 to date, the country still represents Abu Dhabi s largest overseas source of guests (almost 1 up for the year). Visitor numbers were in healthy territory for other key markets, with taking top spot for June with more than 29,900 n guests arriving, which represented a 3. increase from June 2017. This contributed to an increase of 19% for the country so far this year. The posted a 14. increase for the month, a 12.9% increase for the Year-to-date. Regionally speaking, hotel guest numbers were positive for the month in Abu Dhabi City (5.), Al Ain (7.) and Al Dhafra (15.3%). Occupancy Rates were also in positive territory in all three regions (6., 8. and 22.2% respectively). In contrast to these positive metrics, we must continue to acknowledge the challenges we are facing: in June, Total Revenues and Revenue per Available Room (RevPAR) increased only slightly (around 1%) compared to June 2017, but Average Room Rate (ARR) decreased by about. On a year-to-date basis, Hotel Revenues are down 4., ARR is down 6.9% and RevPAR is down. As ever, we consider this a joint responsibility that we are looking to address in concert with your efforts, as we look to bring all our metrics into positive territory. As we head into the second half of the year, DCT Abu Dhabi will maintain the momentum we have already generated in 2018, with our traditionally strong line-up of events from July to December a key driver for our collective ambitions. Yours sincerely, Saif Saeed Ghobash Undersecretary, Department of Culture & Tourism Abu Dhabi

TABLE OF CONTENTS OVERALL PERFORMANCE PAGE 1 HOTEL GUESTS PAGE 2 PERFORMANCE BY REGION PAGE 3 PERFORMANCE BY STAR RATING PAGE 4 UPCOMING EVENTS PAGE 5 DCT NEWS PAGE 6 GLOSSARY PAGE 7

OVERALL PERFORMANCE HOTEL GUESTS (000) 396 414 352 445 369 320 162 Hotels with 31,545 rooms 402 432 420 404 427 475 YTD (JAN- JUN) 2,296 2,413 419 406 465 438 346 340 0 0 0 0 0 0 OCCUPANCY RATE +5.1% 7 7 7 7 6 52% 62% 6 71% 79% 83% 79% 70% 71% 7 78% 80% 78% 62% 5 0% 0% 0% 0% 0% 0% AVERAGE LENGTH OF STAY (ALOS-DAYS) +2.0% 2.7 2.7 2.6 2.5 2.5 2.3 2.3 2.4 2.5 2.8 2.7 2.5 2.6 2.6 2.7 2.6 2.7 2.7 2.6 2.4 0.0 0.0 0.0 0.0 0.0 0.0 HOTEL TOTAL REVENUE (MILLION ) 505 535 510 522 676 533 582 408 395 294 327 334 471 471 542 498 368 299 0 0 0 0 0 0 AVERAGE ROOM RATE () 378 457 515 421 362 381 383 309 288 281 275 302 2,774 2,650 367 342 +2. -4. 362 365 366 360 298 271 0 0 0 0 0 0-6.9% REVENUE PER AVAILABLE ROOM () 352 285 271 290 201 150 173 181 214 302 426 331 257 244 272 286 293 282 184 151 0 0 0 0 0 0-5.0% 1

HOTEL GUESTS 339,592 Non 2,413,230 HOTEL GUESTS JUNE 2018 YTD (JAN- JUN) HOTEL GUESTS 2018 219,421 231,631 1,590,748 1,720,832 100,894 107,961 TOP NON- NATIONALITIES (000) JUNE 2017 JUNE 2018 YTD 2017 YTD 2018 Saudi Arabia +6.0% +5.1% Jordan 8.2 24.7 22.0 21.0 16.7 13.3 15.3 11.9 12.9 9.8 12.4 8.6 8.9 12.9 28.8 29.9 % Change 3. -10.8% -20. 14. 56.8% 8. 26. 4.3% Germany Saudi Arabia ALOS BY NATIONALITY (DAYS) 705,444 692,398 75.3 94.7 89.7 82.2 77.3 80.8 65.9 77.3 70.2 66.9 119.7 135.2 185.3 214.6 165.2 196.6 % Change 15.8% 19.0% 12.9% 25.8% -8.3% 4. 17. -4. 2.0 2.0 2.7 2.5 1.4 1.2 1.8 1.5 3.6 3.3 2.2 2.2 2.62.7 3.6 3.3 2.6 2.4 2.1 2.2 1.4 1.5 2.8 2.8 3.8 3.7 3.7 3.1 1.8 1.9 2.6 2.8 4.7 4.6 2.3 2.2 TRIP MAIN PURPOSE Vacations Business Mice VFR Shopping Others JUNE 2018 YTD 2018 3% 2% 30% 52% 30% 51% 2

PERFORMANCE BY REGION JUNE 2018 Actual ABU DHABI Al AIN Al DHAFRA Actual Actual GUESTS 300,614 5. 30,224 7. 8,754 15.3% OCCUPANCY RATE 5 6. 4 8. 31% 22.2% ALOS DAYS 2.5 4. 1.9-5.3% 2.1 4.3% REVENUES (M AED) 269.6 1.9% 20.3-0.3% 8.8-0.1% ARR (AED) 268-5.1% 276-7. 389-25.1% REVPAR (AED) 154 1.0% 131 0. 121-8. SUPPLY AND TOP NATIONALITIES - YTD 2018 AL DHAFRA 11 Hotels with 1,207 rooms ABU DHABI 132 Hotels with 27,833 rooms 10% 8% 2 Saudi Arabia Germany 12% 2 Oman Jordan 3% 3% 8% AL AIN 19 Hotels with 2,505 rooms 48% YTD (JAN- JUN) 2018 Actual ABU DHABI Al AIN Al DHAFRA Previous YTD Actual Previous YTD Actual Previous YTD GUESTS 2,134,014 5.3% 206,991 1. 72,225 9. OCCUPANCY RATE 7 3.1% 5-5.3% 4-12. ALOS DAYS 2.7 3.2% 2.0 0. 2.1-14. REVENUES (M AED) 2,394.9-4.1% 143.4-12. 111.7-1.1% ARR (AED) 337-7.0% 288-13.9% 646 11. REVPAR (AED) 250-4.1% 161-18. 287-2.3% 3

PERFORMANCE BY STAR RATING 46 HOTELS 13,112 ROOMS 38 HOTELS 8,182 ROOMS 33 HOTELS 4,583 ROOMS DELUXE 19 HOTELS 3,327 ROOMS SUPERIOR 15 HOTELS 1,725 ROOMS STANDARD 11 HOTELS 616 ROOMS HOTEL GUESTS (000) HOTEL GUESTS (000) JUNE 2017 JUNE 2018 YTD 2017 YTD 2018 128 139 113 117 50 56 15 15 9 9 5 4 1,047 956 732 785 392 387 104 103 76 65 36 27 5 Star 4 Star 3-1 Star Deluxe Superior Standard 5 Star 4 Star 3-1 Star Deluxe Superior Standard OCCUPANCY RATE (%) 70% 7 69% 72% 62% 6 82% 6 7 7 7 5 5 5 72% 6 6 69% 7 7 73% 7 41% 4 5 Star 4 Star 3-1 Star Deluxe Superior Standard 5 Star 4 Star 3-1 Star Deluxe Superior Standard ARR (AED) 541 509 403 385 224 202 183 171 320 295 226 204 201 178 270 236 221 194 343 310 244 215 212 185 5 Star 4 Star 3-1 Star Deluxe Superior Standard 5 Star 4 Star 3-1 Star Deluxe Superior Standard TOP NATIONALITIES YTD - 2018 5 Star 4 Star 3-1 Star Germany 13% 29% 9% 8% 29% Pakistan 3% 1 2 Saudi Arabia Deluxe Superior Standard 3% 3 Saudi Arabia Pakistan 12% 3 Pakistan Nepal 9% 13% 19% 4

UPCOMING EVENTS JULY 2018 AUGUST 2018 For detailed list of events please check https://abudhabievents.ae/en/pages/default.aspx 5

DCT ABU DHABI NEWS Eid Al Fitr: The Department of Culture and Tourism Abu Dhabi (DCT Abu Dhabi) in association with the Department of Economic Development of Abu Dhabi (DED) recently concluded a 24-hour mall mega sale, featuring discounts of up to 90 per cent, as part of 2018 s Eid Fest celebrations. The one-day event saw more than 1,500 stores involved, with more than 455,000 visitors from across the region and beyond coming to Abu Dhabi to celebrate this special occasion. Abu Dhabi Summer Season: The much-loved and hugely popular Abu Dhabi Summer Season (ADSS) is back. Running from Thursday, 21st June until Saturday, 18th August, residents and visitors will have the chance to win a whole host of exciting prizes and deals as they Unbox the Amazing at participating malls. Unbox the Amazing was created especially for ADSS 2018, where for every AED250 spent shoppers will get the chance to register digitally for a chance to win instant prizes, including vouchers for luxury dining at Abu Dhabi s high-end hotel restaurants, and also gain entry into the grand raffle with the chance of winning a car. Department Concludes Successful Roadshow in Kazakhstan and Ukraine: Promotional activities recently organized by the Department in Kazakhstan and Ukraine aimed to reinforce ties with key stakeholders in these markets and capitalize on newlyrelaxed visa rules for Kazakh and Ukrainian travellers. The Kazakhstan roadshow attracted more than 90 local travel trade experts, with the Ukrainian roadshow attracting more than 120 stakeholders. Department leads trade meeting with Saudi delegation: The Department successfully hosted a three-day delegation of ten key stakeholders and senior travel experts from the Kingdom of Saudi Arabia (KSA) between June 29th and July 1st. Given KSA s important source-market status, this high-level trade meeting was focused on ways to leverage opportunities and address challenges as Abu Dhabi aims to attract 5.5 million visitors by end of 2018, with Saudi travellers making up a significant percentage of that total. The delegation representing Abu Dhabi in Almaty and Kiev included representatives from Etihad Airways and Yas Experiences, along with hotels including Yas Viceroy, St. Regis Abu Dhabi, Fairmont Bab Al Bahr, Saadiyat Rotana, Royal Rose, InterContinental Abu Dhabi and Al Raha Beach Hotel. 6

GLOSSARY Available rooms for sale Number of rooms available during the month covered by the report excluding out-of-order (a room status term indicating that a room is scheduled for maintenance, refurbishment, deep cleaning, etc.) Occupied rooms Number of rooms used on a daily basis including complimentary rooms. Occupancy Rate, % Occupancy is the percentage of available rooms that are occupied, calculated by dividing the number of occupied rooms by the available rooms. Hotel Guests Number of guests staying in the hotel including those who occupied complimentary or non-revenue generating rooms either for day-stay or overnight-stay. Guests Nights Number of night guests spent in the hotel regardless of the type of rooms they occupy. Average Length of Stay (ALOS) Average number of nights guests spent in a single stay, calculated by dividing guest nights by hotel guests. Total revenues Revenue generated by hotels from all their operations, including service charge and taxes. Average room (daily) rate ARR/ADR Revenue per available room RevPAR A ratio that indicates average room rate and to what extent rooms are being up-sold or discounted; calculated by dividing room revenue by the number of occupied rooms. (excludes complimentary & house use) Revenue per Available rooms, calculated by dividing the total revenues by total rooms in hotel minus out-of-service rooms Disclaimer: All rights are reserved regarding the data contained in the Department of Culture and Tourism Abu Dhabi (DCT Abu Dhabi) attached report. The content and data included in the report are subject to alteration with the emergence of more accurate data or the acquisition of the full required data, in accordance with the requirements of the data updating process or audit conducted in accordance with legislation and procedures. DCT Abu Dhabi shall not be held accountable to the requestor or any other parties regarding alterations made to the data or information contained in this report as a result of the updating process, the conducted audit, the emergence of new data obtained from partners' overseas sources, or in any other case. 7