Page 1 2.1 STATION EMERGENCY CENTRE S DETAILS Area / Location 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 2.1.8 2.1.9 Station Emergency Coordination Room (Airport) Town Emergency Coordination Room Survivor Reception Centre (Airside) Survivor Reception Centre (Landside / Hotel) Passenger Re-union Area Crew Reception Centre (Airside) Crew Reception Centre (Land Station / Hotel) Relatives / Meeters Centre Family Assistance & Support Centre Station Manager PIA Airport Office Area Manager PIA Town Office Domestic Arrival PIA Airport Office Contacts with Country & City C: +93.700228138 Safi Hotel O: +93.20.2203131 Traffic Staff PIA Airport Office Domestic Arrival Ground Handling Lounge C: +93.700279125 C: +93.700228138 Serena Hotel C: +93.799654000 Traffic Staff Concourse Hall C: +93.700279125 New Terminal Building
Page 2 2.2 STATION EMERGENCY TEAM Contact Person s 2.2.1 Country Manager M. Amjed Durrani 2.2.2 Station Manager Javed Akhtar 2.2.3 2.2.4 Operations Manager / Officer Where Applicable Engineering Manager / Representative 2.2.5 Pax Sales Manager Saifullah 2.2.6 Ticket Office Manager Saifullah 2.2.7 HR Manager M. Riaz 2.2.8 Finance Manager M. Amjed Durrani Contacts with Country & City C: +93.702363690 : kbluupk@piac.aero Address: St-14 Block B, Wazir Akbar Khan, Kabul C: +93.792217850 : kblkkpk@piac.aero Address: St-14 Block B, Wazir Akbar Khan, Kabul.gsa C: +93.785162215 O: +93.786212772 C: +93. 785162215 C: +93. 702363690 : kblabpk@piac.aero
Page 3 2.2.9 Cargo Manager 2.2.10 Security Manager / Officer Contact Person s 2.2.11 Public Relation Rep. 2.2.12 2.2.13 2.2.14 Volunteers Coordinator Ground Handling Agent / Representative Person assign to inform / call everyone at station in case of emergency Khalid Noori ARIANA Afghan Airline Javed Akhtar (Main Person) M. Amjed Durrani (Standby) Contacts with Country & City : kblkkpk@piac.aero Address: St 14 Block B Wazir Akbar Khan, Kabul.gsa C: +93.799505707 O: +93.20.2301344 C: +93.792217850 : kblkkpk@piac.aero Address: St-14 Block B, Wazir Akbar Khan, Kabul.gsa C: +93. 702363690 : kblkkpk@piac.aero
Page 4 2.3 HELPING STATIONS 2.3.1 Helping Station-1 Peshawar 2.3.2 Helping Station-2 Islamabad Contact Person s Contacts with Country & City O: +92.91.9212567 +92.91.9213365 F: +92.91.921369 : pewuupk@piac.aero O: +92.51.9280960 +92.51.9024230 F: +92.51.9280961 : isbkkpk@piac.aero 2.4 CIVIL AVIATION / AIRPORT AUTHORITIES 2.4.1 Civil Aviation O: +93.682.2341449 Afghanistan Authority F: +93.682.2341451 2.4.2 Emergency Operation Centre (EOC) 2.4.3 Airport Manager O: +93.20.2300017 2.4.4 Air Traffic Control O: +93.20.2301290 +93.20.2952383 2.4.5 Airport Fire & Rescue C: +93.798446774 2.4.6 Airport Ambulance O: +93.20.2200165 2.4.7 Airport Security C: +93.700237026 2.4.8 Immigration O: +93.20.2200165 2.4.9 Customs C: +93.75015318 2.4.10 Airport Media Centre 2.4.11 Airport Emergency Call Centre 2.5 TRANSPORTATION /CAB SERVICES/COACH SERVICES/BUS SERVICES ARIANA From 2.5.1 Buses Terminal Bldg. To Parking 2.5.2 Helicopters ISPAF 2.5.3 Heavy Wreckage / Debris Removal Equipment
Page 5 2.6. HOSPITAL & MEDICAL DOCTORS / MORGUES/POISON CONTROL UNIT 2.6.1 Hospitals Wazir Akber Khan Hospital O: +93.20.2301360 2.6.2 Poison Control Centres 2.6.3 Radiation Incident Responders 2.6.4 Chemical Incident Responders 2.6.5 Environmental US Environmental Agency Protection Agency O: +1.800.4248802 2.6.6 PIA Doctors 2.6.7 Doctors 2.6.8 Psychiatrists 2.6.9 Psychologists / Psycho trauma Specialists 2.7 FAMILY SUPPORT AGENCIES 2.7.1 Welfare Centers ICRC C: +93.700278627 2.7.2 Humanitarian Agencies WHO C: +93.799761066 2.7.3 Mortuary 2.7.4 Funeral Home / Morgues 2.7.5 Coffin Box, Bags and Cloth Suppliers 2.7.6 Photographers / Movie Makers
Page 6 2.8 CIVIL ADMINISTRATION / ARMED FORCES 2.8.1 Local Administration Town Fire Brigade Town Police Gas Electricity 2.8.2 Local Agencies Flight Enquiry Railway Inquiry Telephone Inquiry Civil Defence Bomb Disposal 2.8.3 Armed Forces Afghan National Assistance Army 2.8.4 Coast Guards 2.9 EMBASSIES / AIRLINES PIA O: +93.20.2300911 2.9.1 Embassies USA O: +93.20.2300436 British O: +93.70102000 2.9.2 Airlines PIA ARIANA Afghan O: +873.762.523844-5 SAFI 2.9.3 Couriers & Cargo TAQ ARIANA
Page 7 2.10 LOCAL INFORMATION S. No. Description Information 2.10.1 Local Time GMT +0430 2.10.2 Temperatures JAN-MAR APR-JUN JUL-SEP OCT-DEC 2.10.3 Clothing Required Warm Cotton Tropical Tropical 2.10.4 Electrical Voltage 220 Volt 2.10.5 Electrical Plug Type 3 Pin 2.10.6 Visa Requirements Yes 2.10.7 Inoculation 2.10.8 Requirements Banks / Financial Institutions (Those in business with PIA) Habib Bank National Bank 2.10.9 Banking Hours 0800 1600 hrs
Page 8 2.11. CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (Country/City +92.21) Capt. Syed Adnan Haris Director Safety & QA / Emergency Director Capt. Amir Aftab Chief Pilot Corporate Safety Sajid Qayyum Deputy General Manager ERP Manager Family Assistance Muhammad Ali Safir Asstt. Manager Family Assistance Khursheed Ahmed Khan Sr. ERP Officer Ayesha Ambreen ERP Officer Ghulam Abbas Bhutto Senior PHS Officer Emergency Response Planning (ERP) Team C ell No +92.321.2484905 Tel Off +92.21.99044657, 99043898, 99044735, 99242340 Tel Home xxx Fax No +92.21.99242340 Telex KHIOFPK director.safety@piac.aero khiofpk@piac.aero Cell No +92.345.8218986 Tel Off +92.21.99044484, 99046016, 34573718 Tel Home +92.21.35894767 Fax No +92.21.99242359 Telex KHIOFPK cp.safety@piac.aero pksafe@piac.aero Cell No +92.322.7423724 Tel Off +92.21.99044890, 99242232 Tel Home +92.21.34014614 Fax No +92.21.99242258-59 Telex KHIERPK erc@piac.aero, sajid.qayum@piac.aero Cell No xxx Tel Off +92.21.99044376 Tel Home xxx Fax No +92.21.99242258-59 xxx Cell No +92.323.2327168, +92.333.3255670 Tel Off +92.21.99043803 Tel Home +92.300.3644844 Fax No +92.21.99242258 safir.ali@piac.aero Cell No +92.322.7423725 Tel Off +92.21.99044394 Tel Home +92.21.34400788 Fax No +92.21.99242258 khursheed.khan@piac.aero Cell No +92.324.2013392 Tel Off +92.21.99043797 Fax No +92.21.99242258 erp@piac.aero Cell No +92.331.2499435 Tel Off +92.21.99043818 Tel Home +92.21.34974614 Fax No +92.21.99242258 erc@piac.aero
Page 9 2.12. CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (+92.21) LOCATION TEL DIRECT FAX E-MAIL / SITA CHAIRMAN/SVP S INT COM / ERC Ext: 38 JTC INTER COM ERC Ext: 288 MEDIA ROOM / ERC 990-43481 MEDIA ROOM / ERC 99242108 99242260 EMERGENCY CALL CENTER / ERC 43808, 43807 99242229 For EMERGENCY CALL CENTER / ERC 43809, 43810 99242352 EMERGENCY CALL CENTER / ERC 43805, 43803 99242332 EMERGENCY CALL CENTER / ERC 43798, 43797 99242284 EMERGENCY CALL CENTER / ERC 43828, 43824 99242254 EMERGENCY CALL CENTER / ERC 43818, 43815 99242360 EMERGENCY CALL CENTER / ERC 43832, 43829 99242358 EMERGENCY CALL CENTER / ERC 43833, 43834 99242275 EMERGENCY CALL CENTER / ERC 43768 99242336 COMMUNICATIONS ROOM / ERC 990-44273 OPS ROOM / ERC 990-44049 99242232 OPS ROOM / ERC 990-43844 99242273 OPS ROOM / ERC 990-43817 99242278 OPS ROOM / ERC 99242107 OPS ROOM / ERC 99242261 OPS ROOM / ERC 99242253 Incoming Calls by PIA Field Team Members 99242258 (IG) 99242259 (OG) erc@piac.aero SITA: KHIERPK H.O Extension of ERC 44 ERC (44372)