ADAC Ambulance Service
Content General 3 Services 5-6 Patient transport by ambulance flight 8-11 Patient transport by ground ambulance 13 Medical Services 15-16 Organisation and Facts 18-20 Summary 22 2011 ADAC Ambulance Service 2
General 1903 Foundation of ADAC (Allgemeiner Deutscher Automobil Club) Today, ADAC is Europe s leading mobility club and No. 2 in the world 1970 ADAC as pioneer in air rescue Set up of German air rescue system on the initative of the ADAC 1973 Foundation of ADAC Ambulance Service International extension of medical help Today - Leading position in the German and European Assistance market Mission: active assistance, protection and advice for ADAC-members and all who are in need of help 2011 ADAC Ambulance Service 3
Content General 3 Services 5-6 Patient transport by ambulance flight 8-11 Patient transport by ground ambulance 13 Medical Services 15-16 Organisation and Facts 18-20 Summary 22 2011 ADAC Ambulance Service 4
Services - Overview Medical Emergency Assistance Medical information service Worldwide transportation of patients overland and by air (bed-to-bed transportation) Complete range of services including medical clarification and comprehensive organisation Medical information for travellers Medical recommendation and mediation Individual care for patients and relatives Repatriation of deceased 2011 ADAC Ambulance Service 5
Services Elements Medical Emergency Assistance Service devices separately or combined according to the clients needs case organisation, claims handling medical clarification and advice transport/flight dispatch patient transport case entry and documentation claims investigation and handling information and advice comprehensive organisation of formalities and additional services for patients and relatives evaluation of patients situation and diagnosis medical advice, second opinion decision of transport possibility, type/quality and time schedule permanent monitoring of the patients status organisation of the patients transport according to the medical and clients demand organisation of the accompanying medical crew organisation of connecting transports clinic/airport/clinic realisation of the prior organised patient transport 2011 ADAC Ambulance Service 6
Content General 3 Services 5-6 Patient transport by ambulance flight 8-11 Patient transport by ground ambulance 13 Medical Services 15-16 Organisation and Facts 18-20 Summary 22 2011 ADAC Ambulance Service 7
Patient transport by ambulance flight Ambulance flights by dedicated ambulance aircraft (ADAC-owned or associated partners) Scheduled flights with Patient Transport Compartment (PTC) (intensive-care cabin inside Airbus 340 and Boeing 747) Further scheduled medical flights in cooperation with partner airlines Bed-to-bed transport including comprehensive organisation available 24/7 flight dispatch with own travel agency 2011 ADAC Ambulance Service 8
Patient transport by ambulance flight ADAC ambulance fleet Dornier-Fairchild 328-300 Jet Beechcraft Super King Air A350 Lear Jet 35 Lear Jet 55/60 * ADAC-rescue helicopters ADAC-owned technical and maintenance facilities Scheduled/Charter flights Seated (e.g. Leg rest) Sleeper Stretcher PTC (Patient Transport Compartment) 2011 ADAC Ambulance Service 9
Patient transport by ambulance flight Dornier-Fairchild 328-300 Jet Available for patient pick-ups and aircraft charter 2011 ADAC Ambulance Service 10
Patient transport by ambulance flight Interior of DO 328 Jet Maximum flexibility - the DO 328 Jet can be switched within 90 min between several different interiors, e. g. 2 ICU + 2 normal stretcher patients 6 normal stretcher patients + additional 5 seats for patients/relatives 2011 ADAC Ambulance Service 11
Content General 3 Services 5-6 Patient transport by ambulance flight 8-11 Patient transport by ground ambulance 13 Medical Services 15-16 Organisation and Facts 18-20 Summary 22 2011 ADAC Ambulance Service 12
Patient transport by ground ambulance For ground ambulance transport, ADAC Ambulance Service cooperates with selected partners. 2011 ADAC Ambulance Service 13
Content General 3 Services 5-6 Patient transport by ambulance flight 8-11 Patient transport by ground ambulance 13 Medical Services 15-16 Organisation and Facts 18-20 Summary 22 2011 ADAC Ambulance Service 14
Medical Services Medical clarification and medical information More than 25 ADAC physicians specialised in a variety of fields supported by over 70 rescue assistants/paramedics Multilingual medical service 24/7 (c. 26 languages) Medical flight escort Some 300 medical specialists trained in emergency medicine, intensive care medicine, travel medicine 2011 ADAC Ambulance Service 15
Medical Services State-of-the-art technology for the transport of intensive-care patients Example: Dornier-Fairchild 328-300 Jet Oxylog 3000/Oxylog 2000 respirators Schiller Argus Pro LifeCare/Propaq 206 EL monitors Lifepac 10 C defibrillator B. Braun Space perfusors B. Braun Space infusion pumps Abbot i-stat 200 aeremia analyzer Laerdal LSU 4000 suction pump backup for any medical equipment on board available on request: Atom V 808 incubator incl. Stephan F 120 respirator and neonatological team 2011 ADAC Ambulance Service 16
Content General 3 Services 5-6 Patient transport by ambulance flight 8-11 Patient transport by ground ambulance 13 Medical Services 15-16 Organisation and Facts 18-20 Summary 22 2011 ADAC Ambulance Service 17
Organisation ADAC emergency call stations The ADAC owns ADAC keypoints in many european countries as well as in Canada and the United States. Their physicians are familiar with conventions, conditions and locations in the particular country. 2011 ADAC Ambulance Service 18
Organisation within the worldwide network of ARC Furthermore the ADAC Ambulance Service cooperates closely with the Department for Foreign Affairs, renowned assistance organisations as well as flight companies and international tour operators. 2011 ADAC Ambulance Service 19
Facts Statistics 2010 Patients transported: 15,000 ADAC-Ambulance flight Scheduled/Charter (seated, stretcher, PTC) 1,700 2,800 Other transport (train, chauffeur service, etc.) 4,500 6,000 Assisted patients: 49,200 Transportation by ground ambulance 2011 ADAC Ambulance Service 20
Content General 3 Services 5-6 Patient transport by ambulance flight 8-11 Patient transport by ground ambulance 13 Medical Services 15-16 Organisation and Facts 18-20 Summary 22 2011 ADAC Ambulance Service 21
Summary Over 35 years of experience and expertise in Worldwide Medical Assistance More than 49,000 patients assisted and about 15,000 patients transported per year ADAC-own dedicated fleet of ambulance aircraft with state-of-the-art technology for the transport of intensive-care patients Complete medical clarification and comprehensive organisation for bed-to-bed-transports More than 100 highly qualified and experienced medical specialists and flight dispatchers in the headquarters, supported by over 300 flight physicians and paramedics 24/7 emergency centre ADAC keypoints in European countries as well as USA/Canada Multilingual medical service (c. 26 languages) Global network with reliable and selected international partnerships 2011 ADAC Ambulance Service 22