OUR COMPANY BHUTAN Diethelm Travel Group has distinguished itself with a long history of industry-leading creativity, solid service delivery, and customized travel solutions: for people, by people. Established in 1957 in Thailand, Diethelm Travel Group has expanded into today s extensive network of 12 fully licensed and insured offices throughout Asia: Bhutan, Cambodia, China, Hong Kong, Laos, Malaysia, Maldives, Myanmar, Singapore, Sri Lanka, Thailand and Vietnam. The group has comprehensively built up a worldwide reputation as a first-class travel service provider in the region. The company is a subsidiary of Diethelm Keller Holding, headquartered in Zurich, Switzerland Our core activity is destination management, serving thousands of quality tour operators across the globe and creating Journeys of a Lifetime for their clients. Diethelm Travel Group supports its operations with the most cutting-edge technology, driving growth and efficiency throughout the network. MALDIVES SRI LANKA THAILAND
CAMBODIA CHINA HONG KONG LAOS MALAYSIA MYANMAR SINGAPORE VIETNAM
OUR PARTNERS
DIETHELM TRAVEL AWARDS TTG TRAVEL AWARDS 2014 Best Travel Agency Indochina 2012-2013 Best Travel Agency Thailand 2007-2010 Best Travel Agency Thailand WORLD TRAVEL AWARDS 2012 Asia s Leading Travel Agency 2009-2012 Asia s Leading Tour Operator 2006-2007 Asia s Leading Tour Operator
HOTELS TOURS EXCURSIONS Negotiating, contracting and Create distinctive, experience-led An extensive range of options, reservation services from and innovative products across from nature to culture and, small boutique resorts to the region, including tailor from family fun to extreme large luxury hotels made tours adventure activities DIETHELM TO YOU With so many years of experience in these destinations, Diethelm Travel has extensive knowledge of creating experience-led tours, ranging from modest to exclusive incentives and Negotiate the most competitive worldwide and market specific rates including value-added services Thousands of contracted properties Contracting on behalf of our large partners Available on our Internet Booking Engine (IBE) with instant confirmations Chain hotels, volume driven and stand alone Single and multiple destinations Wide range of selected tours that will meet any clients' individual preferences: cycling, camping, culture and tradition, culinary, family, golfing, honeymoon, nature, trekking, volunteer, and wellness Diethelm Distinctive Full day, half day, evening excursions Single and multiple excursions Personalized arrangements with attention to detail and client needs from individual traveller to large group movements. Highly experienced reservation team
CRUISE SERVICES TRANSFERS GUIDES & AIRPORT REPRESENTATIVES TICKETING EVENTS A wide choice of sailing Limousine, private aircraft, Highly experienced guides and Air, rail, boat, bus, theme A dynamic event division with a experiences, from cruising helicopter, boat and coach airport representatives parks and attractions demonstrated reputation for along rivers to yachting on creativity and innovation tropical seas, ranging from classic yachts to sleek modern boats Your own yacht under an experienced captain and crew Half day, full day and overnight trips - all are available From families and groups of friends to corporate events Private arrangements Extended pre- and post-cruise land arrangements Meals and drinks on board Assignment Centre, using a web-based system that draws from main reservation application or Diethelm Travel Mobile Application Flight reconfirmation and pickup time Combine passenger name records to make transfer routings Registration of guide information before transfer Diethelm Travel staff can access guests' travel information from mobile devices via our mobile application to check statuses and monitor quality control Fully trained guides with a Certificate of Excellence from Diethelm Travel Academy an initiative to streamline the on-going education and training of Diethelm Travel s permanent and freelance employees Professional guides that cater to many different languages Private full-time airport representatives with Meet-and-Greet services at airports Ticketing services can be combined with your holiday packages, creating flawless holiday experiences for your clients Transportation ticketing Tourist attraction ticketing Handling luxury incentives, conferences and conventions Seamlessly servicing the needs of the world's leading corporate team-building activities Product launches Entertainment
DIETHELM DISTINCTIVE We have added spice to a number of traditional experiences, designing and incorporating new and innovative ideas under a tailor-made category called Diethelm Distinctive. Our valued partners are always looking for the unique services we offer, especially those with the wow factor.
DIETHELM DESIGN An integral, but very individual, part of Diethelm Travel, Diethelm Design selects the highest quality services and works with preferred partners to craft the most remarkable travel experiences in Asia. Using our unrivalled level of regional travel knowledge, gained over 20 years of living and working in Asia and working as a close-knit team, we have built genuine relationships with our partners gaining their trust including loyalty with each successive client. Listening carefully to your requests, concentrating on the small but important details, and ensuring an extremely personalized and honest service we take time and care to create exactly the right journey for each individual. We use our expertise and passion to identify a balance of activities and experiences to stimulate and satisfy, ensuring your clients come back to you for a repeat adventure.
TECHNOLOGY & INNOVATION TRAVEL STUDIO : Travel Studio is the Diethelm Travel Group's brand-new core reservation system. Travel Studio provides a choice of real-time reservation management tools, including an abundance of product information. Beyond integrating with accommodation providers, Travel Studio also offers robust packaging solutions, allowing our staff to customize travel packages dynamically to the exact wish of each individual customer. These functions are not only available to the Diethelm s reservations and sales staff, but also to our clients via a new Internet Booking Engine or XML Interface. IBE : Our Internet Booking Engine (IBE) is an online reservation system providing a wide range of products and services to our clients. With a newly improved user interface, IBE provides greater product descriptions, striking visuals, and extensive information about available options. It allows customers to flawlessly make reservations online, get instant booking confirmations, and stay up-to-date with the latest offers.
XML INTERFACES : Connect with Diethelm! Our XML/API Interface of Diethelm Travel Group offers you an easy integration into the databases of all our companies throughout Southeast Asia, China and the Indian Subcontinent. Talk to us about connectivity, the many products we offer, and how you could have them bookable at your fingertips!
CONTACT BHUTAN CAMBODIA CHINA HONG KONG Yarkay Complex Post Box 107 Norzin Lam, Thimphu, Bhutan T +975 2 336 611 F +975 2 323 894 E bhutan@diethelmtravel.bt No. 65, Street 240, P.O. Box 99 Phnom Penh, Cambodia T +855 23 219 151 F +855 23 219 150 E dt_cambodia@kh.diethelmtravel.com Room 1906, Unit 1, Building No. 2, Shiguangjunyuan 985# Beijing Road Kunming 650224, Yunnan China T +86 871 6515 2561 F +86 871 6515 2112 E operation@cn.diethelmtravel.com Unit A-C, 22th Floor, 8 Hart Avenue, Tsimshatsui, Kowloon, Hong Kong T +852 2739 3822 F +852 2739 3299 E operation@hk.diethelmtravel.com LAOS MALAYSIA MALDIVES MYANMAR Ban Phaxay, Unit 10th, Sisattanak District, P.O.Box 2657, Vientiane, Laos T +856 21 316 393 F +856 21 316 390 E info@la.diethelmtravel.com Box #28, Wisma Selangor Dredging, 9th Floor, South Block, 142-C Jalan Ampang, Kuala Lumpur, 50450 T +60 3 2715 7878 F +60 3 2161 6058 E inbound@my.diethelmtravel.com 4th Floor, Henvery Megma Sikka Goali Male, Republic of Maldives T +960 330 9762 F +960 330 8642 E carmen.k@mv.diethelmtravel.com No.412, Merchant Street, (Corner of 45th Street), Botathaung Township, Yangon, Myanmar T +95 1 86 10 458 F +95 1 86 10 457 E leisure@mm.diethelmtravel.com SINGAPORE SRILANKA THAILAND VIETNAM 20 Kramat Lane, United House #04-06, 228773, Singapore T +65 6737 7885 F +65 6737 2732 E info@sg.diethelmtravel.com Level 06, Hemas House 75, Braybrooke Place, Colombo 2, Sri Lanka T +94 11 231 3131 F +94 11 230 0003 E sales@lk.diethelmtravel.com Kian Gwan II Building, 14/F 140/1 Wireless Road, Lumpini, Patumwan Bangkok 10330, Thailand T +66 2 660 7000 F +66 2 660 7020 E info@diethelmtravel.com Suite 1701, HCO Building 44B Ly Thuong Kiet Street, Hanoi, Vietnam T +84 4 3934 4844 F +84 4 3934 4850 E info@vn.diethelmtravel.com
Kian Gwan II Building, 12/F 140/1 Wireless Road, Lumpini, Patumwan, Bangkok 10330, Thailand T +66 2 660 7000 F +662 660 7020 E info@diethelmtravel.com www.diethelmtravel.com Copyright Diethelm Travel Management Limited. All rights reserved. COB-0115-V1.1