How Russians Spend Abroad 2010

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Russia Consumer research How Russians Spend Abroad Citibank s Annual Research of Credit Card Transactions Abroad August

Spend Abroad Dynamics Share of spend abroad (as % of total spend over one year) 20% 19% 19,4% 18,8% 18% 17% 17,5% 17,0% 16% 15% 14% 13% 12% 11% 10% 2007 2008 * Share of spend abroad (as % of total spend over one year by month) 26% 24% 25,1% 22% 20% 18% 16% 14% 12% 19,3% 16,4% 14,2% 13,9% 17,9% 14,7% 13,7% 17,2% 19,2% 14,6% 16,7% 14,5% 14,6% 16,1% 16,6% 20,2% 18,5% 10% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Top Countries by Spend TOP-10 countries by volume of spend (as % of total spend abroad) USA UK 7,6% 12,3% 14,9% 18,2% France 8,0% 9,3% Italy 8,4% 10,9% Spain Finland Turkey Thailand 1,7% 3,6% 2,8% 3,2% 4,9% 4,7% 3,9% 4,9% Luxembourg 3,0% 2,5% Cyprus 1,8% 3,0% 0% 5% 10% 15% 20% TOP-10 countries by average transaction volume (US$) Cyprus 213 378 Italy 286 325 France Dominican Republic 58 263 229 252 Portugal 247 251 Panama 0 245 Germany 242 392 Turkey Thailand 189 230 215 241 Spain 172 205 0 50 100 150 200 250 300 350 400 450

Top Spend Categories TOP-10 shopping places by average transaction volume (US$) Jewelry, Watches, etc 648 743 Car Rentals 536 678 Airlines Financial Services Home Equipment Hotels 173 421 409 380 378 357 327 336 Education 319 559 Leather goods & Luggage Stores 318 492 Healthcare 160 311 Travel Agencies 283 357 0 100 200 300 400 500 600 700 800 TOP-10 shopping places by volume of spend (As % of total spend abroad) Hotels 20,4% 20,3% Stores 13,7% 16,9% Airlines 9,7% 9,7% Stores Jewelry, Watches, etc Car Rentals Eating Places & Restaurants 5,8% 4,6% 5,8% 4,4% 4,4% 5,8% 3,9% 3,8% Financial Services 1,2% 3,5% Travel Agencies Supermarkets & Grocery Stores 2,9% 2,6% 3,1% 5,7% 0% 5% 10% 15% 20% 25%

Major Spend Categories in Top Countries US Airlines; 15% UK Other; 46% Car Rentals; 10% Hotels; 10% Other; 39% Hotels; 20% Stores; 14% Travel Agencies; 9% Stores; 10% Travel Agencies; 6% Stores; 9% Airlines; 11% Italy France Hotels; 22% Other; 24% Stores; 42% Other; 38% Jew elry, Watches, etc; 4% Stores; 18% Stores; 4% Car Rentals; 8% Hotels; 19% Leather goods & Luggage Stores; 6% Eating Places & Restaurants ; 7% Stores; 9%

Major Spend Categories in Top Countries Spain Hotels; 18% Finland Hotels; 24% Other; 41% Stores; 14% Other; 39% Stores; 12% Home Equipment; 6% Car Rentals; 7% Stores; 13% Airlines; 6% Stores; 8% Supermarket s & Grocery Stores; 11% Turkey Hotels; 22% Thailand Other; 40% Other; 28% Hotels; 32% Jew elry, Watches, etc; 15% Stores; 7% Stores; 6% Duty Free Stores; 7% Stores; 11% Airlines; 7% Travel Agencies; 7% Jew elry, Watches, etc; 19%

Notes For Editors Citi, the leading global financial services company, has approximately 200 million customer accounts and does business in more than 160 countries. Through Citicorp and Citi Holdings, Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com ZAO Citibank, a full subsidiary of Citi in Russia, has been operating since 1993 when it became one of the first banks with foreign capital to enter the Russian market. It was the first out of three current subsidiaries of Citibank in CIS. Citibank has since grown its business to be among the country s largest banks offering a full range of products and services to corporate and consumer customers. At present, the Bank has over 3,000 employees; its distribution network includes retail branches, 350 ATMs and representative offices in largest cities in Russia, Ukraine, and Kazakhstan Methodology The study uses statistical data on purchases made by Citibank s clients with credit cards abroad. The study analyzed the monthly data for the period between January 2007 and June. The randomly selected sampling of at least 50,000 respondents included Citibank s clients over 22 years old that reside in Moscow, Saint Petersburg, Samara, Nizhniy Novgorod, Yekaterinburg and other cities with population of over 1,000,000 residents. Data for the first six months of and the statistical trends for the past four years have been used to build a forecast until the end of. The study did not analyze data on expenditures made by individual credit cardholders, and instead used generalized statistical data. *Forecast