Korea. Tourism in the economy. Tourism governance and funding

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Korea Tourism in the economy In 2014 the number of international visitors to Korea stood at a record 14.2 million, an increase of 16.6% compared with 12.2 million in 2013. As inbound tourism has increased, the contribution of tourism to the development of the national economy has also gradually expanded. China is the most important inbound market for Korea, accounting for 6.1 million visitors, followed by Japan with 2.3 million visitors. The average expenditure of foreign tourists visiting Korea in 2014 was USD 1 606 per person. Expenditure of tourists from the Middle East exceeds USD 3 000 per person. Although the expenditure of Chinese tourists is lower at USD 2 095, the greater number of visitors makes China the most attractive market in economic terms. Japanese tourists have the lowest level of expenditure, at USD 999. Tourism income was USD 18.1 billion in 2014, a 24.4% increase compared to that of 2013, which was USD 14.5 billion. Tourism expenditure was USD 19.8 billion and the tourism deficit was at its lowest level since 2009, at USD 1.7 billion. The increase in tourism income from the increased shopping activity of inbound tourists visiting Korea has made a considerable contribution to revitalising of the domestic economy. It is estimated that the effect on production due to the tourism expenditure of international tourists was USD 38.6 billion in 2014, creating 520 000 jobs. The number of Korean people enjoying domestic tourism in 2014 was 38 million, slightly up (0.6%) on the previous year. Day trips increased 2.1% to 128.6 million and overnight travel rose by 3.7% to 98.5 million. In total, 397.8 million domestic travel days were recorded in 2014. In 2014, tourism contributed an estimated 5.8% of total GDP in Korea and the total number of employees in the tourism industry (direct and indirect) was estimated to be 1.6 million, a 1.6% increase compared with the previous year when tourism was estimated to account for 6.4% of total employment (WTTC). Tourism governance and funding The Ministry of Culture, Sports and Tourism (MCST) has a Sports and Tourism Policy Office, under the charge of a Vice Minister. There are two policy bureaux within this Office which have responsibilities relating to tourism: Tourism Policy Bureau, encompassing the Tourism Policy Division, Tourism Industry Division and International Tourism Division. Tourism and Leisure Policy Bureau, comprised of the Tourism Development Planning Division, Tourism Development Support Division, and Tourism and Leisure Infrastructure Division. 218

The MCST co-operates with the Ministry of Land, Infrastructure and Transportation to revitalise tourism through facilitating improved connectivity between air, land and water transportation. The MCST works with the Ministry of Justice to promote an easing of standards for the issue of visas and simplifying the entry process for international visitors to Korea. Similarly, the Ministry works in partnership with the National Police Agency to run the tourism police system, which helps to improve aspects of their visit which may inconvenience tourists and provide assistance in case of emergency. To promote development of the tourism industry, the MCST shares information through a network of national policy institutes focusing on tourism, economy, environment, and transportation. In addition, close co-operation for improvement of the tourism system and development of the tourism industry has been maintained through conclusion of Memoranda of Understanding and meetings with related industries. Korea: Organisational chart of tourism bodies Ministry of Culture, Sports and Tourism Tourism Policy Bureau Tourism and Leisure Policy Bureau Korea Tourism Organization (KTO) Local Government (Tourism) Tourism Development Planning Division Korea Culture and Tourism Institute (KCTI) Various Tourism Industry Organisations Tourism Policy Division Tourism Development Support Division Tourism Industry Division Tourism and Leisure Infrastructure Division Tourism Promotion Team International Tourism Division Source: OECD, adapted from the Ministry of Culture, Sports and Tourism, 2016. The Tourism Promotion and Development Fund supports tourism promotion under Article 14 of the Framework Act on Tourism. Sources of funding include government funds, the casino industry, a departure tax on national tourists going abroad, and profits from fund operation. The Minister of Culture, Sports and Tourism is in charge of the management and operation of the Fund, which is used for: constructing and repairing tourism facilities; securing and repairing transportation; constructing and repairing infrastructure of tourism related businesses; subsidising corporations in charge of examination and research of tourism policies; and other tourism promotion activities. The total expenditure of the Fund was USD 857.7 million in 2014, excluding operating costs. Of this, USD 485.1 million was allocated to loans to support the expansion of tourism facilities and the operation of tourism enterprises. A further USD 372.6 million in tourism 219

subsidies was allocated to the tourism promotion infrastructure (USD 67.1 million), the tourism industry promotion (USD 99.9 million) and projects to attract foreign tourists (USD 205.6 million). Tourism policies and programmes The Korean Government has been focusing on the following tourism policies: creative tourism (convergence), improving the visa system, enhancing air traffic connectivity, 10YFP sustainable tourism, developing a high value tourism programme, enhancing tourism quality, attracting 20 million foreign tourists, diversifying target markets, and vacation and holiday improvements policy for the revitalisation of domestic tourism. Creative Tourism has been promoted in Korea since 2011, with the aim of creating more jobs in the tourism industry and improving competitiveness by fostering venture tourism enterprises that create new value and synergies. It connects other industries with tourism based on creativity, innovation, openness and technology. Creative Tourism helps to discover new ideas for creative tourism businesses and supports entry to tourism markets. Tourism Week takes place twice every year (Spring and Fall). The promotional campaigns uses mass media such as TV and radio as well as discount events and special programmes arranged in 3 550 accommodation, restaurant, and other tourism facilities. As a result, domestic tourism has been remarkably increased. During Fall Tourism Week 2014, total travel days reached 12.2 million, with positive impacts consumption (USD 493.3 million), production inducement (USD 815.2 million), added value inducement (USD 411 million), and employment inducement (6 356 people). Tourism Doo-rae is a project that supports local residents in the establishment of tourism businesses such as accommodation, restaurants and entertainment for tourists who visit local communities. Over 100 local communities across the country benefited from the project from 2013 to 2014. By the end of 2014, Tourism Doo-rae projects were under development in 24 regions. Simplification of standards and procedures for visa issue is being promoted for the convenience of Chinese and Southeast Asian tourists wishing to enter Korea. In particular, expansion of multiple entry visas and simplification of visa application documents for university students and family tourists has speeded up the process. From 2016, an e-visa service will be implemented for Chinese group tourists who enter the Republic of Korea. This will enable them to deal with the visa application online without visiting the embassy in person. At the same time, a dedicated service has been established for foreign tourists to claim a tax refund. To revitalise tourism industries in the neighbourhood of international airports in Korea, a no-visa entry programme for transit tourism has been implemented. This allows tourists transferring at domestic airports on route to Jeju Island to stay for 120 hours in the area neighbouring the transit airport without a visa. This contributes to an increase in local tourism demand and income from foreign visitors as well as to development of the local economy and job creation. Around 95% of international visitors to Korea travel by air. The need for an increase in air routes and seat supply is an important challenge for the promotion of growth in international visits. Together with the Ministry of Land, Infrastructure and Transportation, the MCST is actively promoting co-operation in the aviation sector for open skies 220

agreements with China and Southeast Asian countries. A three-year exemption from facility fees has been introduced at local airports for airlines with new international routes. Work Life Balance is being promoted to grow domestic tourism through expansion of national leisure time and reduce the annual national average for working hours from the current level of 2 100 hours. A substitute holiday system, tourism week and a short term school vacation in Spring and Autumn have been introduced, and people have been encouraged to use their annual paid holidays. Statistical profile Table 1. Korea: Domestic, inbound and outbound tourism 2010 2011 2012 2013 2014 TOURISM FLOWS, THOUSAND Domestic tourism Total domestic trips 168 148 156 594 213 468 231 035 227 100 Overnight visitors (tourists) 92 174 71 622 92 289 99 667 98 521 Same-day visitors (excursionists) 75 974 84 972 121 180 131 368 128 579 Nights in all types of accommodation 263 633 201 976 244 102 257 852 269 268 Hotels and similar establishments.......... Specialised establishments.......... Other collective establishments.......... Private accommodation.......... Inbound tourism Total international arrivals 8 798 9 795 11 140 12 176 14 202 Overnight visitors (tourists).......... Same-day visitors (excursionists).......... Top markets China 1 875 2 220 2 837 4 327 6 127 Japan 3 023 3 289 3 519 2 748 2 280 United States 653 662 698 722 770 Chinese Taipei 406 428 548 544 644 Thailand 261 309 387 373 467 Nights in all types of accommodation.......... Hotels and similar establishments.......... Specialised establishments.......... Other collective establishments.......... Private accommodation.......... Outbound tourism Total international departures 12 488 12 694 13 737 14 846 16 081 Overnight visitors (tourists).......... Same-day visitors (excursionists).......... Top destinations TOURISM RECEIPTS AND EXPENDITURE, MILLION USD Inbound tourism Total international receipts 14 329 17 289 18 779 19 540 22 923 International travel receipts 10 291 12 347 13 357 14 525 18 062 International passenger transport receipts 4 039 4 942 5 422 5 015 4 861 Outbound tourism Total international expenditure 16 299 17 806 18 784 20 152 22 205 International travel expenditure 14 278 15 531 16 495 17 341 19 763 International passenger transport expenditure 2 022 2 275 2 289 2 811 2 442.. Not available Disclaimer: http://oe.cd/disclaimer Source: OECD Tourism Statistics (Database). 1 2 http://dx.doi.org/10.1787/888933320190 221

.. Not available Disclaimer: http://oe.cd/disclaimer 1. Data refer to number of employees. Table 2. Korea: Enterprises and employment in tourism Number of establishments Number of persons employed 1 2014 2010 2011 2012 2013 2014 Total Tourism industries 20 769 186 395 204 579 229 658 227 135 230 334 Accommodation services for visitors 1 278 60 402 62 783 70 803 63 899 67 465 Hotels and similar establishments Food and beverage serving industry 5 014 36 725 39 715 41 576 42 150 39 506 Passenger transport Air passenger transport Railways passenger transport Road passenger transport Water passenger transport Passenger transport supporting services Transport equipment rental Travel agencies and other reservation services industry 12 854 49 928 59 287 69 990 70 574 69 400 Cultural industry Sports and recreation industry 946 28 321 30 156 33 690 36 421 36 633 Retail trade of country-specific tourism characteristic goods Other country-specific tourism industries 677 11 018 12 638 13 599 14 092 17 330 Other industries Source: OECD Tourism Statistics (Database). 1 2 http://dx.doi.org/10.1787/888933320200 222

From: OECD Tourism Trends and Policies 2016 Access the complete publication at: https://doi.org/10.1787/tour-2016-en Please cite this chapter as: OECD (2016), Korea, in OECD Tourism Trends and Policies 2016, OECD Publishing, Paris. DOI: https://doi.org/10.1787/tour-2016-26-en This work is published under the responsibility of the Secretary-General of the OECD. The opinions expressed and arguments employed herein do not necessarily reflect the official views of OECD member countries. This document and any map included herein are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. You can copy, download or print OECD content for your own use, and you can include excerpts from OECD publications, databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgment of OECD as source and copyright owner is given. All requests for public or commercial use and translation rights should be submitted to rights@oecd.org. Requests for permission to photocopy portions of this material for public or commercial use shall be addressed directly to the Copyright Clearance Center (CCC) at info@copyright.com or the Centre français d exploitation du droit de copie (CFC) at contact@cfcopies.com.