GOLD TERMS AND CONDITIONS

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Transcription:

GOLD TERMS AND CONDITIONS 1. All Avari Gold COMPLIMENTARY Accommodation Vouchers will be accepted by all Avari International Hotels, Avari Xpress Hotels & Residences, Avari Dubai Hotel and Al-Barsha Hotel Apartments upto the time the Hotel has less than 90% occupancy at the time, the reservation is made. a) In Pakistan, the Complimentary Accommodation Vouchers will be valid only on Fridays & Saturdays but in Dubai, these will be valid on Saturdays & Sundays. b) Complimentary Accommodation Vouchers may have Government taxes applicable (as is the case currently in UAE), which have to be paid by the Member. c) Complimentary Accommodation Vouchers will NOT be applicable (or accepted): When occupancy of that weekend is already at 90% or higher (at the time the reservation is requested). However, the special, Avari Gold room rate may be used (subject to room availability). During specific blackout dates due to city-wide activities (Dubai Expos, Arab Travel Mart, IDEAS, EXPO, INTERNATIONAL EVENTS, etc.). However, the special Avari Gold room rate may be used (subject to room availability). For any reservations made through a Travel Agent, Corporate Account, etc. {avari.com, OTA (Online Travel Agent) e.g. Agoda, Booking.com, etc.} and subsequently, requested by the Member to convert the same against the Complimentary Voucher. 2. Avari Gold Special Discounted Room Rate and Terms: a) The special Avari Gold room rate will be honored AT ALL TIMES (even over the 90% occupancy and also during blackout dates). In other words, NO RESTRICTIONS when booking the room at the Avari Gold Special Room Rate, even during high occupancy periods. However, please note, in the event the Hotel is already fully booked on your desired dates, such reservations cannot be accommodated. b) Avari Gold Members can book a maximum of 2 rooms per stay, provided the Avari Gold Card Member occupies one of the rooms. 3. Avari Gold Card Priority Room Reservation: All Hotel Reservation Departments have been clearly informed to provide FIRST priority to Avari Gold Card Members for their room reservations. Members are therefore, requested to contact the Reservation Department directly, of the respective property of Avari Hotels. 4. Room Reservation Direct Contact Information: For your convenience, please find below the EMAILS of each Reservation Department for a smooth coordination: a) Avari Towers: reservations_at@avari.com b) Avari Lahore: resvlhe@avari.com c) Avari Dubai & Avari Al-Barsha:reservations@avari-dubai.ae d) Beach Luxury Hotel: reservations-blh@avari.com e) Avari Xpress Faisalabad: res-fsd@avari.com f) Avari Xpress Boutique Residence Multan: res-mux@avari.com 5. Government Taxes: Discounts are not applicable on Government taxes and service charges, but will be based and payable on the charges before discount, i.e. Full amount.

GOLD TERMS AND CONDITIONS 6. Restaurant Dining Terms and Conditions: a) Only one Avari Gold Card may be used per table/bill/party, Avari Gold Cards cannot be combined. Hence, no separate discount will be applied when the same party is sitting on different tables to try to get maximum discount; nor will separate discounts apply if two or more Avari Gold Card Members are sitting at the same table and want to use each of their individual Cards to get discounts. b) On Takeaway Orders, the Hotel reserves the right to restrict doggie bag usage. c) Food & Beverage discounts will be applicable in all the restaurants of all categories of Avari Group. However, Avari International Hotels solely reserves the right to restrict discounts at any time, at any restaurant or Food & Beverage promotions. 7. Banquet and Conference Terms and Conditions: No discount is offered on banquet, conference, meeting and events. 8. General Terms and Conditions: a) Discounts will only be applicable on presentation of the original valid Avari Gold Card, bearing name and photo of the Cardholder. b) Avari Gold Member needs to be personally present in order to avail any dining discount or any other Avari Gold Card benefit. c) The Avari Gold Card is valid until the expiry date printed on the front of the Avari Gold Card. d) The Avari Gold Card is for the sole use of the Member named and pictured and is non-transferable. e) Un-authorized use of the Avari Gold Card by any other person will result in the Card being cancelled without refund. f) The Avari Gold Card fee is non-refundable. g) If a Member does not renew his Avari Gold Membership in a year, it will be treated as a New Membership in the future. h) A complimentary, duplicate Avari Gold Card will be issued in the event of the loss of the original Avari Gold Card. However, no complimentary vouchers will be re-issued. i) Avari Gold Card discounts will not be applicable on Room Reservations / Room Packages / Room or Food & Beverage Promotions or Special / Low Budgeted Promotions in conjunction with any other applicable discount through either Credit Card / Debit Card (vice versa) or it will be at the descretion of the respective Hotel, e.g. Hi-Tea, Special Discounted Meals or Promotions, etc. j) Children will be considered for children s discounts by the Hotel, as per the Hotel s Restaurant policy but in that case, the Avari Gold discount will not be applicable. k) The right to refuse acceptance of the Avari Gold Card at any outlet, at any time, without cause, remains with Avari International Hotels. l) Avari International Hotels has the unilateral right, without cause, to cancel / reject the Membership of any Member. m) These Terms and Conditions may be updated / changed at any time without prior notice to the Members.

GOLD DINING DISCOUNTS 50% discount for 02 Persons 33% discount for 03 Persons 20% discount for 04 Persons 15% discount for 05-20 Persons 15% discount Dine alone GOLD ACCOMMODATION BENEFITS Complimentary Room Upgrade to the next category of room with all upgrade benefits at check-in only, (subject to availability). (This will NOT apply to the complimentary weekend stay). Guaranteed Standard / Avari World Traveler Room Rate: US$ 150 + taxes (Single/Double) per room, per night will be charged at Avari Towers Karachi and Avari Lahore Hotel, (subject to availability). US$ 100 + taxes (Single/Double) per room, per night will be charged at Avari Dubai Hotel and Avari Al-Barsha Hotel Apartments, (subject to availability). US$ 85 + taxes (Single/Double) per room, per night will be charged at Avari Xpress Hotels & Residences and Beach Luxury Hotel Karachi, (subject to availability). (Accompanying Children under 15 years will be charged at US$10 + taxes per child, per night). A Special Weekend Package, STAY for 03 NIGHTS and PAY for 02, Friday to Sunday only. Room rate will be charged as per the Avari Gold policy. (Accompanying Children under 15 years will be charged at US$ 10 + taxes per child, per night).

OTHER GOLD DISCOUNTS Business Centre Laundry & Dry-Cleaning (Avari Lahore, Avari Towers only) Warind Collections* Takeaway Meals OSG/GYM Membership* (Couple/Family Annual Membership only) La Patisserie, Lahore Bakery Items, Karachi Room Service COMPLIMENTARY GOLD VOUCHERS 02 Nights Weekend Stay Voucher for 02 at any Avari International Hotel for the Main Cardholder. (Accompanying Children under 15 years will be charged at US$ 10 + taxes per child, per night). 01 Night Weekend Stay Voucher for 02 at any Avari International Hotel for the Supplementary Cardholder. (Accompanying Children under 15 years will be charged at US$ 10 + taxes per child, per night). Fujiyama Feast / Dining Voucher for 02 persons (for Main Cardholder only). Sunday Munch / Brunch / Fiesta Voucher for 02 persons (for Main Cardholder only). 50% Discount Voucher for In-House Massage, for 01 person (for Main Cardholder only). 01 KG Cake Voucher upon Renewal (for Main Cardholder only).

APPLICATION FORM FILL IN BLOCK LETTERS Main New Supplementary Renew Sold By: I.D. No.: PHOTOGRAPH FOR OFFICE USE PERSONAL DATA Name: (First) (Middle) (Last) C.N.I.C. / Passport No. Company Name: Designation: Cell No.: Tel: Fax: E-mail: Address (Res / Off): Note: Please attach a copy of C.N.I.C. / Passport and a passport size photograph. PAYMENT Cash Cheque Rs.: Cheque No.: C. Card Bank Name: Expiry Date: I have read and accepted the terms and conditions. Date: Signature:

KARACHI SERVICE CENTRE Avari Towers, Fatima Jinnah Road, Karachi, Pakistan. UAN: (021) 111 282 747 Toll Free: 0800 DINER (346 37) Fax: (021) 3567 7597 Email: gold@avari.com avari.com Discover For latest news and promotions www.facebook.com/avarigoldcard/ or sms AVARIGOLDCARD + your message to LAHORE SERVICE CENTRE Avari Lahore Hotel 87, Shahrah-e-Quaid-e-Azam, Lahore, Pakistan. UAN: (042) 111 282 747 Tel (Off): (042) 36311086 Fax: (042) 3636 5367 Email: goldlhe@avari.com