The 28 th Annual Virginia Water and Wastewater Rate Report 2016

The 28 th Annual Virginia Water and Wastewater Rate Report 2016

Contents About Our Survey Page 3 Control Group Data Page 3 Rate Summaries Page 4 Other Fees and s Page 4 Asset Management Page 5 Water Rate Data Page 6 Wastewater Rate Data Page 11 The data presented herein was provided by respondents and is assumed to be correct. In some cases, the respondent was contacted to verify or clarify responses. However, Draper Aden Associates, the Virginia Association of Counties, the Virginia Municipal League, the Virginia Section of AWWA, and the Virginia Water Environment Association cannot warrant the accuracy of the information presented in this report. 2

About Our Survey Draper Aden Associates is pleased to present the 28th Annual Virginia Water and Wastewater Rate Report. Earlier this year, 265 Virginia water and wastewater providers were asked for information concerning their water and wastewater rates. Sixty-one percent or 162 responded and provided the data included herein. For the first time, we asked facilities to include additional data based on consumption of 4,000 gallons per month. Since residential usage has decreased in many areas across the Commonwealth, we thought it would be beneficial to collect rates for lower consumption. We asked for information based on consumption of 4,000 and 5,000 gallons of water (535 and 670 cubic feet respectively) per month. Participants were asked to include all water and wastewaterrelated charges listed on the customer s bill. rates both inside and outside of municipal boundaries were listed where applicable. Data for residential connection fees and capital recovery charges are included along with data reflecting rates for non-residential customers using one million gallons per month. This year, our topical section dealt with asset management-a process designed to improve overall system performance, reduce long-term costs, maximize return on investment and plan for long-term financial sustainability through proactive infrastructure management practices. The survey asked whether specific components of asset managment programs had been implemented by utilities, and, if so, what results had been attributed to these efforts. Survey results will be available later this year in a new and improved interactive Rates Dashboard, created in partnership with the EPA s Environmental Finance Center at UNC-Chapel Hill. The Dashboard can be accessed at www.daa.com. For questions about calculations included in this report, contact Sheryl Stephens at sstephens@daa.com. Control Group Data Response Breakdown For the past 21 years, the survey has featured a control group comprised of 20 water and wastewater providers who represent a cross section of utilitites across the Commonwealth. The information in the table below is reflective of the data collected from this group. The rates shown indicate residential charges based on consumption of 5,000 gallons per month. 46% 17% 21% 16% Authority City County Town Year 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Average Water Rate $19.52 $19.94 $21.59 $22.50 $23.58 $25.00 $25.70 $27.25 $28.34 $30.11 $30.77 $31.14 Average Wastewater Rate $22.01 $22.83 $25.32 $27.74 $29.56 $31.03 $32.88 $35.24 $37.00 $39.33 $40.37 $41.47 Average Combined Rate $41.53 $42.77 $46.91 $50.24 $53.14 $56.03 $58.58 $62.59 $65.34 $69.44 $71.14 $72.61 According to the results of this year s survey, the combined average residential water and average residential wastewater rate increased 2.1% from 2015. Over the past ten years, the combined average water rate and wastewater rate increased by 69.8%. 3

Rate Summaries The tables and charts on this page were compiled from all data submitted and are not limited to the control group. Water Replies Avg. Median Connections 154 12,188 2,148 Non-residential Connections 149 917 192 Monthly Rate (In) per 4,000 gallons 158 $27.71 $27.11 Monthly Rate (Out) per 4,000 gallons 63 $40.96 $37.50 Monthly Rate (In) per 5,000 gallons 163 $33.30 $32.00 Monthly Rate (Out) per 5,000 gallons 66 $49.38 $46.72 Monthly Non- Rate per 1 million gallons 136 $5,564 $5,101 Wastewater Replies Avg. Median Connections 146 10,827 1,396 Non-residential Connections 142 922 168 Monthly Rate (In) per 4,000 gallons 154 $37.01 $36.72 Monthly Rate (Out) per 4,000 gallons 50 $52.67 $46.84 Monthly Rate (In) per 5,000 gallons 159 $43.34 $42.50 Monthly Rate (Out) per 5,000 gallons 52 $62.32 $58.47 Monthly Non- Rate per 1 million gallons 129 $7,490 $6,680 By System Size Average Water Rates Average Wastewater Rates $45 $45 $40 $40 $35 $30 $25 $20 $15 $10 $28.28 $33.66 $26.63 $32.95 $23.56 $27.17 4,000 gallons 5,000 gallons $35 $30 $25 $20 $15 $10 $37.31 $43.27 $35.73 $43.29 $35.52 $41.09 $5 $5 $0 < 5,000 connections 5,000-50,000 connections > 50,000 connections $0 < 5,000 connections 5,000-50,000 connections > 50,000 connections Other Fees & s s s Combined s Water Wastewater Water Wastewater Water Wastewater Average $2,021 $2,910 $3,364 $4,123 $3,369 $4,522 Median $1,225 $1,525 $2,650 $3,500 $2,700 $4,000 High $10,000 $14,000 $18,100 $16,200 $21,500 $17,400 Low $175 $153 $400 $250 $175 $175 4

Asset Management Asset Management is a systematic process to help utilities get the most value from their water and sewer infrastructure and to ensure that financial resources are available to repair and replace assets when needed. The process includes developing a program to reduce overall costs while increasing efficiency and reliability. An asset management program typically includes a written plan, but many utilities have implemented some components of such a program, even without a written plan. Questions in the survey were designed to gauge the extent of asset management activities being implemented by utilities in Virginia. Does your organization 1 Have a dedicated Asset Management manager and/or a group of asset management focused staff? 2 Have a formal work plan to implement Asset Management? 3 Have system assets located by geographic information system (GIS)? 4 Have a process in place to assess the condition of system assets? 5 Have a process to assess the probability of failure of assets? 6 Have a process to assess the consequence of asset failure? 6% 63% 10% 8% 35% 64% Responses 12% 12% 13% 13% 10% 14% 48% 60% 61% 66% 63% 57% 8% 25% 40% 27% 7 Have a process to rank assets according to overall risk of asset failure? 8 Use a computerized maintenance management system (CMMS)? 9 Require business case evaluations or have a process to fully consider all aspects of life cycle costing when making infrastructure investment decisions? 31% 57% 26% 40% 28% 26% 27% 29% 21% 67% 33% 10 Is your organization moving from corrective/emergency maintenance to predictive and preventive maintenance? 11 Has your organization realized a benefit from its Asset Management program and/or efforts? Yes No Don t Know or N/A While approximately 64% of respondents reported that they do not have a formal work plan in place to implement an asset management program, responses to this section of the survey indicate that 1) many respondents (57%) have mapped system assets in GIS, and 2) 67% of respondents are moving toward predictive and preventive maintenance (as opposed to relying on reactive, corrective or emergency maintenance). Almost 66% of respondents indicated that they do not have a process in place for assessing the likelihood or consequences of asset failure. Both are indicators of system risk, a key component of a functioning asset management program. While 31% of the respondents indicated that they do not have staff directly dedicated to an asset management program, they are implementing some aspects of a program, and many reported realizing benefits from the program components that they have implemented. Some direct examples of reported benefits include: Using asset management helps us plan our work and budgets, resulting in fewer emergency and reactive events. Asset management on our water tower and well cleaning has prevented more costly repairs. Benefits from our asset management program and efforts include decreased number of emergency water leaks and decreased number of sanitary sewer overflows. We are better able to ascertain future needed improvements/repairs/replacement which aids in cash management and planning for financing when needed. Better use of resources, less frequent failures and prioritization of projects are some of the benefits realized. Better utilization of financial resources. Budgeting, identifying/ranking CIP projects. GPS location of system assets, line meters, fire hydrants, etc. allows for easy location/documentation of installing new assets. Continuing to develop/improve asset management program. 5

Key to rate tables: Cost = customer pays the cost of making the connection, Cost + = the customer pays the cost to make the connection, plus an additional fee, DFU = customer is charged that fee per the number of drainage fixture units in the structure, M = monthly, B = bi-monthly, and Q = quarterly. Water Data # Waterr Water Water Albemarle County Service Authority 26,206 1,395 $27.68 $35.66 M 2016 $7,741.00 $3,116 2016 $4,760 2016 Water Alleghany County 2,641 187 $42.00 $42.00 M 2016 $8,250.75 $1,000 2000 Altavista, Town of 1,640 56 $8.72 $17.44 $10.44 $20.88 Q 2015 $2,140.00 $350 2007 Amelia County 294 147 $18.00 $20.44 M 2000 $4,716.00 Cost+100% 2007 $3,000 2013 Amherst County Service Authority 7,126 437 $33.03 $38.71 B 2016 $5,651.90 $1,285 2016 $2,790 2016 Amherst, Town of 1,112 158 $42.65 $85.30 $49.75 $99.50 M 2016 $1,000 2016 $1,700 2016 Appalachia, Town of 1,027 73 $28.00 $39.94 $32.25 $46.49 M 2015 $4,544.50 $300 Appomattox, Town of 946 232 $21.60 $27.40 M 2012 $5,798.40 $1,500 2013 $2,500 2013 Arlington County 35,331 2,054 $16.84 $21.05 Q 2015 $4,210.00 $3,200 2008 $85/dfu 2013 Augusta County Service Authority 16,446 1,087 $28.46 $33.67 B 2016 $5,438.60 $1,250 2016 $2,645 2008 Bath County Service Authority 839 93 $23.00 $24.75 M 2015 $3,507.25 $1,000 2007 $1,175 2007 Bedford Regional Water Authority (Town of Bedford) Bedford Regional Water Authority (Adjacent to Town) 12,582 1,054 $38.63 $42.43 B 2016 $5,713.00 $1,000 2008 $2,500 2014 Rate Water Rate- $31.88 $35.38 B 2016 $3,793.00 $1,000 2008 $2,500 2014 Bedford Regional Water Authority (County) $41.80 $47.25 B 2016 $5,912.00 $1,000 2008 $2,500 2014 Big Stone Gap, Town of 3,538 303 $31.96 $50.14 $37.80 $59.27 M 2015 $5,848.60 Blacksburg, Town of 9,533 385 $24.90 $43.59 $30.39 $53.20 M 2016 $5,492.94 $1,814 2016 $645 2016 Bluefield, Town of 2,200 100 $33.26 $49.89 $40.29 $60.44 M 2015 $5,405.54 $350 Bridgewater, Town of 2,036 187 $18.20 $28.57 $21.65 $33.75 M 2016 $4,116.60 $2,535 2016 Buckingham County 320 95 $23.90 $35.98 M 2016 $12,055.50 $2,000 1994 Buena Vista, City of 2,520 199 $29.92 $37.40 M 2014 $7,480.00 $500 1999 Campbell County Utilities and Service Authority 10,010 545 $32.88 $39.09 B 2012 $6,293.59 $1,500 2010 $1,900 2010 Cape Charles, Town of 1,085 70 $36.42 $39.05 M 2015 $4,995.00 $875 2012 $4,000 2012 Carroll County Public Service Authority 3,450 192 $37.20 $43.80 M 2011 $4,137.60 $1,250 2009 Charlotte Court House, Town of 202 62 $41.00 $45.00 M 2015 $1,495 Charlottesville, City of 13,153 1,528 $33.16 $40.52 M 2016 $7,308.34 $325 2015 $3,100 2012 Chesapeake, City of 62,568 2,849 $32.51 $37.56 B 2016 $7,065.47 $589 2007 $3,108 2007 Chesterfield County 121,586 5,530 $19.22 $21.64 B 2016 $2,599.73 $1,980 2015 $5,500 2015 Chilhowie, Town of 2,095 144 $24.81 $49.90 $28.95 $58.23 M 2016 $4,624.34 $900 2016 Chincoteague, Town of 2,450 1,020 $18.39 $22.75 Q 2013 $5,280.34 $4,378 2013 Christiansburg, Town of $23.28 $34.92 $29.42 $44.13 M 2016 $4,105.72 Clarke County Sanitary Authority 393 51 $42.64 $53.30 B 2015 $10,660.00 $13,800 2006 Clarksville, Town of 736 156 $37.00 $73.70 $44.00 $87.65 B 2016 $7,009.00 $1,000 2009 $1,000 2009 6 CRC Rate

Water Data # Waterr Water Clifton Forge, Town of 1,600 200 $30.80 $30.80 M 2016 $5,747.50 $600 Coeburn, Town of 1,550 165 $31.68 $45.90 $37.62 $54.78 M 2015 Cost + $50 Colonial Beach, Town of 2,401 110 $24.10 $36.15 $24.10 $36.15 Q 2012 $1,228.75 $2,250 2009 Craig-New Castle Public Service Authority 425 67 $28.50 $34.25 M 2015 $10,012.06 $2,000 Craigsville, Town of 432 12 $25.00 $25.00 M 2009 $2,000 2009 Culpeper, Town of 6,511 725 $24.84 $30.80 M 2016 $3,713.75 $6,500 2012 $3,250 2012 Dinwiddie County Water Authority 3,510 181 $18.51 $22.50 M 2015 $2,965.18 $1,618 2015 Dublin, Town of 2,528 153 $26.87 $34.87 $31.14 $39.89 M 2015 $4,376.28 $630 2014 Dungannon, Town of 205 45 $29.50 $33.50 $34.50 $38.50 M 2016 $5,013.50 $175 Edinburg, Town of 656 65 $32.75 $49.16 $38.75 $58.19 M 2016 $5,000 2009 Emporia, City of 6,511 949 $38.27 $47.48 M 2015 $5,781.93 $3,000 2009 Exmore, Town of 635 125 $24.00 $27.00 $26.50 $29.50 M 2013 $2,591.45 $1,000 2016 Fairfax Water 357,769 12,539 $14.09 $16.77 Q 2016 $2,723.60 $1,150 2016 $14,340 2016 Farmville, Town of 3,091 631 $19.50 $29.26 $23.00 $34.57 M 2012 $4,990.50 $1,000 2015 Fauquier County Water and Sanitation Authority 6,338 351 $50.78 M 2016 $8,900 2013 Ferrum Water & Sewer Authority 190 30 $27.00 $32.00 M 2014 $5,065.00 Cost + $500 2014 $1,500 2014 Fincastle, Town of 189 61 $31.41 $38.91 M 2016 $2,000 2012 $2,500 2012 Floyd-Floyd County Public Service Authority 400 140 $21.40 $26.85 M 2013 $1,000 Fluvanna County 400 40 $43.00 $54.00 M 2014 $4,500 2007 Franklin, City of 3,248 252 $27.02 $33.82 $30.22 $37.78 M 2016 $3,214.22 $3,500 2005 Frederick County Sanitation Authority 14,220 576 $24.75 $28.90 B 2016 $4,513.19 $2,250 2009 $6,080 2009 Fredericksburg, City of 6,277 1,795 $15.90 $18.36 B 2015 $2,713.13 $2,600 2012 $3,000 Water Front Royal, Town of $18.43 $36.86 $26.94 $53.88 M 2014 $8,494.39 $4,340 2011 Galax, City of 3,200 500 $17.25 $34.50 $20.50 $41.00 B 2010 $3,030.63 $1,000 2010 Gate City, Town of $51.85 $59.95 M 2013 $7,930.25 $650 Glasgow, Town of 516 12 $27.00 $27.00 M 2015 $576.00 $2,500 2014 Gloucester County 5,425 914 $40.18 $50.18 M 2013 $10,396.98 $3,500 2008 $500 2008 Goochland County 1,493 268 $27.69 $33.33 B 2015 $7,912.82 $4,000 2012 Grayson County 408 6 $52.00 $59.43 B 2015 $900 2008 Greensville County 1,711 97 $22.60 $28.25 M 2015 $5,930.00 $960 2006 $400 2006 Gretna, Town of 592 95 $28.61 $55.08 $33.33 $62.39 B 2016 $300 Grottoes, Town of 1,130 15 $15.99 $17.88 B 2016 $3,000 Halifax County Service Authority (Clover District) $27.80 $33.50 B 2016 $5,013.00 $1,250 2009 4,050 475 Halifax County Service Authority (Halifax District) $23.80 $28.50 B 2016 $3,825.90 $1,250 2009 Water Rate Water Rate- CRC Rate 7

Water Data Halifax County Service Authority (Riverdale District) # Waterr Water $24.00 $28.75 B 2016 $3,765.20 $1,250 2009 Halifax County Service Authority (South Boston) 4,050 475 $23.80 $25.00 $28.50 $30.00 B 2016 $3,258.70 $1,250 2009 Halifax County Service Authority (VIR District) 2016 $9,955.00 $1,250 2009 Hamilton, Town of 689 4 $31.90 $40.10 $44.40 $54.10 B 2014 $12,481.90 $3,400 1996 $18,100 2006 Hanover County 18,779 1,704 $17.61 $22.38 B $2,473.86 $5,982 2015 Harrisonburg, City of 12,917 2,495 $11.52 $18.76 $14.63 $23.48 M 2016 $2,511.33 $1,591 2008 $909 2008 Henrico County 91,288 5,347 $23.80 $26.90 B 2016 $4,273.45 $2,500 2015 $4,415 2015 Herndon, Town of 7,926 472 $14.47 $17.37 Q 2009 $2,959.45 $3,120 2010 $4,863 2010 Highland County 58 17 $35.00 $42.50 B 2006 $200 Hillsville, Town of 1,130 170 $27.61 $37.44 $31.23 $44.45 B 2016 $6,443.95 $690 2011 Hurt, Town of 615 598 $29.90 $34.85 Q 2015 $1,000 2012 Isle of Wight County 4,259 124 $54.50 $64.18 B 2016 $8,756.63 $4,000 Ivor, Town of 211 29 $25.00 $28.00 B 2013 $4,009.00 $1,500 2008 James City Service Authority 20,598 1,071 $13.93 $16.73 Q 2016 $4,208.25 $500 2007 $1,300 1978 Kenbridge, Town of 471 87 $20.65 $36.51 $26.15 $44.19 M 2016 $5,498.65 Keysville, Town of 431 97 $30.00 $60.00 $35.00 $70.00 M 2016 $5,010.00 $750 2008 Kilmarnock, Town of 872 288 $17.95 $26.93 $20.75 $31.13 B 2006 $5,613.50 $345 2006 $1,710 2006 King George County Service Authority 3,899 95 $29.52 $34.44 B 2016 $5,412.92 $1,162 2013 $7,500 2013 Lawrenceville, Town of 1,108 159 $17.50 $30.60 $21.25 $37.15 M 2016 $3,752.00 $400 2001 Lebanon, Town of 1,432 349 $23.29 $31.29 $28.23 $36.23 M 2016 $5,279.90 $1,000 Leesburg, Town of 16,059 997 $42.57 $50.63 $48.03 $58.33 Q 2016 $6,213.20 2007 $4,683 2001 Lexington, City of 2,271 610 $23.22 $31.35 $29.08 $39.26 B 2016 $12,634.00 $1,550 2016 $400 2016 Loudoun Water 70,443 3,521 $19.71 $22.01 Q 2016 $3,246.71 $6,514 2013 Louisa County Water Authority (Northeast Creek) 96 37 $22.00 $27.50 M 2012 $5,500.00 $1,000 2004 $3,750 2004 Louisa County Water Authority (Zion Crossroads) 552 52 $22.00 $27.50 M 2012 $5,500.00 $1,000 2004 $3,750 2004 Louisa, Town of 759 157 $34.88 $39.17 $41.11 $46.69 M 2015 $6,239.96 $4,780 Lynchburg, City of 22,000 2,000 $16.83 $20.24 M 2016 $3,459.65 $1,150 2016 $1,220 2000 Marion, Town of 3,500 450 $22.99 $45.88 $29.42 $58.70 M 2016 $6,427.27 $900 2016 Martinsville, City of 6,100 900 $25.31 $31.50 $28.50 $35.68 M 2016 $2,675.33 $900 2014 Middleburg, Town of 400 50 $62.49 $91.28 $78.33 $114.97 B 2016 $1,000 + Middletown, Town of 456 55 $42.75 $64.13 B 2013 $5,500 2011 Mineral, Town of 255 50 $34.50 $39.00 $42.50 $48.00 M 2013 $8,002.50 $4,000 2007 Monterey, Town of 212 50 $16.50 $21.00 B 2015 $1,125 1995 Montgomery County Public Service Authority 2,503 224 $37.15 $44.75 M 2015 $7,606.75 $750 $2,500 8 Water Water Rate Water Rate- CRC Rate

Water Data # Waterr Water Montross, Town of 229 82 $15.00 $22.50 $15.00 $22.50 M 2014 $500 Nelson County 87 14 $29.90 $36.00 M 2013 $2,000 2006 Nelson County Service Authority (Lovingston) $38.20 $48.70 M 2011 $1,084.00 $2,000 2016 2,952 24 Nelson County Service Authority (Wintergreen) $41.85 $52.35 M 2011 $1,087.65 $2,000 2016 New Kent County 2,650 120 $30.37 $37.23 B 2015 $8,368.18 $4,650 $2,500 2016 New Market, Town of 1,033 114 $20.11 $35.15 $24.51 $42.85 M 2016 $4,402.51 $4,000 2013 Newport News Waterworks 116,379 4,623 $30.78 $35.76 B 2016 $5,136.60 $1,200 2016 $2,520 2015 Norton, City of 1,838 348 $30.00 $47.30 $37.30 $59.40 M 2016 $4,818.30 $240 Orange, Town of 1,739 318 $25.60 $58.30 $26.60 $64.90 M 2014 $4,013.20 $3,000 2014 Parksley, Town of 411 46 $30.00 $37.50 $41.00 $51.25 M 2016 $2,000 2007 Phenix, Town of 132 14 $30.00 $34.00 B 2011 $600 Pittsylvania County Service Authority 3,730 230 $23.00 $30.00 B 2013 $7,000.00 $955 Port Royal, Town of 80 $35.00 $35.00 M 2014 $650 2010 Portsmouth, City of $24.03 $28.83 M $4,845.90 Pound, Town of 1,019 72 $44.05 $54.75 $51.55 $63.45 M 2016 $7,514.95 $750 2016 Powhatan County 5 91 $35.22 $41.32 B 2016 $6,370.00 $4,100 Water Prince Edward County 10 $22.94 $26.93 B 2009 $5,986.63 $4,500 2009 Prince George County 4,275 360 $19.20 $22.42 B 2014 $8,010.86 $3,000 2003 Prince William County Service Authority 111,996 3,298 $18.45 $21.80 M 2016 $3,826.25 $4,600 2012 Pulaski County Public Service Authority 4,349 300 $28.36 $32.99 M 2016 $700 2015 Pulaski, Town of 3,934 339 $22.19 $41.26 $25.02 $46.14 M 2015 $2,228.60 $900 2007 Quantico, Town of 171 35 $29.95 $36.03 M 2012 $6,086.75 $300 - $500 2010 Rapidan Service Authority 7,320 491 $20.35 $10,000 Remington, Town of 568 43 $28.00 $43.00 $31.50 $46.75 M 2005 $3,514.00 $7,500 2005 Richmond, City of 101,624 10,047 $32.24 $37.05 M 2016 $5,278.88 $5,000 2011 $650 2011 Rockbridge County PSA 2,447 375 $30.40 $35.30 B 2016 $5,030.37 $1,025 2007 $4,000 2007 Rockingham County 3,891 231 $12.89 $15.67 M 2011 $3,797.00 $625 2009 $2,650 2009 Rocky Mount, Town of 2,428 468 $20.36 $40.72 $23.71 $47.42 M 2016 $3,216.96 $1,000 2005 Rural Retreat, Town of $27.50 $47.75 $32.55 $56.40 M 2013 $6,695.20 $650 Salem, City of 8,220 1,235 $32.28 $37.38 M 2015 $6,041.92 $1,500 2014 $2,000 2014 Scott County Public Service Authority 4,731 114 $41.24 $49.68 M 2016 $8,484.15 $1,500 2015 Shenandoah, Town of 922 79 $25.15 $41.00 $29.65 $48.50 M 2016 $4,508.30 $4,000 2008 Smithfield, Town of 3,182 440 $27.20 $32.88 $32.88 $39.98 B 2014 $660 1999 $2,720 2007 Water Smyth County 2,530 29 $49.30 $58.59 M 2016 $11,376.33 $535 2014 Rate Water Rate- CRC Rate 9

Water Data # Waterr Water South Hill, Town of 3,012 421 $27.75 $55.50 M 2013 $3,800.00 $1,000 2013 Spotsylvania County 28,184 1,906 $23.37 $29.57 M 2015 $10,043.63 $1,290 2008 $4,920 2008 Stafford County 33,845 1,537 $20.36 $24.94 M 2016 $4,605.75 $1,450 2005 $6,900 2010 Stanley, Town of 1,525 82 $10.62 $12.72 M 2015 $845.28 $2,500 $1,325 Staunton, City of 8,220 1,256 $17.50 $26.25 $24.50 $36.75 B 2016 $4,679.50 $2,100 2008 $3,500 2008 Stoney Creek Sanitary District 1,560 $33.50 $40.00 B 2013 $7,000 2008 Strasburg, Town of 2,581 169 $48.44 $67.82 $60.37 $84.52 M 2016 $16,841.81 $6,500 2011 Suffolk, City of 25,000 1,800 $56.71 $68.90 M 2016 $12,310.20 $2,000 2016 $5,520 2007 Surry, Town of 202 37 $3.00 $3.75 M 2015 Sussex Service Authority 163 102 $22.50 $22.50 M 2016 $5,000.00 $1,500 2008 Tazewell, Town of 1,734 252 $38.50 $53.85 $45.50 $62.70 M 2016 $7,010.50 $540 2010 Timberville, Town of 1,354 46 $16.62 $23.86 $19.66 $27.55 B 2016 $4,167.33 $4,000 2014 Toms Brook-Maurertown Sanitary District 570 $36.00 $41.50 M 2010 $7,000 2008 Victoria, Town of 847 10 $33.67 $34.04 $38.84 $39.58 M 2016 $200 Vinton, Town of 4,558 528 $19.74 $23.53 B 2015 $4,862.96 Virginia Beach, City of 186,823 25,834 $22.05 $26.46 B 2010 $4,469.01 $493 2016 $2,267 2015 Warrenton, Town of 4,251 576 $15.56 $23.35 $20.69 $31.05 M 2016 $5,286.69 $1,200 $4,950 2015 Washington County Service Authority 19,524 1,752 $41.21 $48.45 $47.46 $55.04 M 2016 $5,212.09 $920 2013 $708 2013 Waverly, Town of 951 67 $19.00 $28.50 $19.00 $28.50 M 2014 $3,800.00 $1,500 2009 Waynesboro, City of 7,649 880 $25.78 $27.58 $30.32 $32.57 B 2016 $4,676.74 $800 1999 $2,725 1999 West Point, Town of 1,105 195 $22.45 $22.45 M 2007 $4,939.00 $500 2007 $3,500 2007 Western Virginia Water Authority (Botetourt County) 1,450 267 $31.75 $36.00 B 2015 $4,267.50 $2,000 2015 $3,000 2015 Western Virginia Water Authority (Franklin County) 1,786 164 $30.00 $30.00 B 2016 $5,400.00 $2,000 2009 $3,000 2014 Western Virginia Water Authority (Roanoke City/Co.) 53,604 8,471 $22.75 $25.75 B 2016 $4,260.00 $2,000 2016 $2,000 2016 Westmoreland County (Rt. 3/Monroe Hall) 23 $28.20 $33.90 M 2009 $5,705.40 $500 Westmoreland County (Coles Point) 26 9 $33.90 M 2009 Williamsburg, City of 3,730 810 $21.20 $25.44 $26.50 $31.80 Q 2016 $5,300.00 $800 $5,000 Water Windsor, Town of 1,130 54 $29.00 $31.00 $36.25 $38.75 B 2016 $7,250.00 $1,030 2006 $5,000 2005 Water Wise County PSA 4,358 180 $51.50 $64.50 M 2016 $8,016.00 $1,000 2016 Wise, Town of 1,926 221 $31.63 $50.60 $37.38 $59.80 M 2015 $9,213.80 $500 Wythe County 2,421 170 $56.70 M 2015 $9,459.45 $1,000 Wytheville, Town of 4,031 688 $30.46 $60.92 $38.81 $79.62 M 2013 $3,685.96 $1,500 Rate Water Rate- CRC Rate 10

Wastewater Data Albemarle County Service Authority 23,076 1,097 $34.00 $42.50 M 2016 $8,500.00 $2,970 2016 $3,850 2016 Alexandria Renew Enterprises 22,704 3,572 $40.46 $48.48 M 2015 $7,398.74 Alleghany County 1,947 134 $42.00 $42.00 M $9,494.50 $1,000 2000 Altavista, Town of 1,276 54 $10.44 $20.88 $13.05 $26.10 Q 2015 $2,609.50 $500 2007 $600 Amelia County 239 119 $20.25 $20.25 M 1995 Cost+100% 2007 $4,000 2013 Amherst County Service Authority 1,221 163 $32.01 $39.97 M 2016 $7,893.10 $1,300 2016 $3,810 2016 Amherst, Town of 669 136 $51.20 $102.40 $57.60 $115.20 M 2016 $700 2016 $2,500 2016 Appalachia, Town of 952 73 $36.41 $51.94 $41.94 $60.46 M 2015 $5,907.84 $300 Appomattox, Town of 762 212 $62.10 $78.35 M 2015 $16,247.10 $2,200 2013 $3,000 2013 Arlington County 34,949 1,721 $36.24 $45.30 M 2015 $9,060.00 2008 $115/dfu 2013 Augusta County Service Authority 10,805 736 $46.95 $55.77 B 2016 $9,113.77 $1,250 2016 $4,900 2008 Bath County Service Authority 702 97 $26.00 $26.00 M 2015 $5,777.77 $700 2007 $1,300 2007 Bedford Regional Water Authority (Town of Bedford) # WW WW WW $50.40 $56.60 B 2016 $5,570.00 $1,000 2008 $3,500 2014 Bedford Regional Water Authority (Adjacent to Town) 8,248 611 $59.90 $67.90 B 2016 $7,080.00 $1,000 2008 $3,500 2014 Bedford Regional Water Authority (County) $50.80 $58.00 B 2016 $6,897.00 $1,000 2008 $3,500 2014 Big Stone Gap, Town of 2,327 258 $33.20 $55.87 $38.48 $64.39 M 2015 $5,292.08 Blacksburg, Town of 8,490 354 $25.72 $45.02 $31.41 $54.98 M 2016 $5,692.96 $950 2016 $2,500 2016 Bridgewater, Town of 1,967 165 $33.46 $40.12 M 2016 $8,029.42 $6,591 2016 Buckingham County 178 42 $38.50 $50.94 M 2016 $12,428.74 $2,500 1994 Buena Vista, City of 2,430 167 $29.76 $37.20 M 2014 $7,440.00 $330 1999 Campbell County Utilities and Service Authority 2,961 293 $32.22 $38.76 B 2012 $6,556.81 $1,900 2010 $2,200 2010 Cape Charles, Town of 1,085 70 $71.22 $75.33 M 2015 $7,806.00 $875 2012 $6,600 2012 Carroll County Public Service Authority 830 74 $41.00 $49.00 M 2011 $8,518.00 $1,250 2009 Charlottesville, City of 13,079 1,479 $43.92 $53.99 M 2016 $10,001.74 2015 $5,350 2012 Chesapeake, City of 62,052 2,849 $43.39 $54.28 B 2016 $10,843.47 $817 2007 $4,597 2007 Chesterfield County 106,696 3,658 $26.69 $29.50 B 2016 $3,135.43 2015 $5,400 2015 Chilhowie, Town of 1,015 121 $24.81 $59.93 $28.95 $69.94 M 2016 $5,696.54 $900 2016 Christiansburg, Town of $32.00 $48.00 $40.50 $60.75 M 2015 $8,498.00 Clarke County Sanitary Authority 298 41 $49.24 $55.52 B 2015 $12,573.18 $16,200 2006 Clarksville, Town of 720 144 $43.32 $98.17 $43.32 $98.17 B 2016 $12,978.32 $800 2009 $800 2009 WW Clifton Forge, Town of 1,600 200 $74.20 $74.20 M 2016 $7,426.90 $600 Coeburn, Town of 995 130 $41.18 $68.85 $48.91 $82.17 M 2015 Cost + $50 Colonial Beach, Town of 2,390 115 $54.24 $54.24 Q 2014 $3,668.19 $3,750 2009 Rate Wastewater Rate- CRC Rate 11

Wastewater Data Craig-New Castle Public Service Authority 378 61 $41.36 $47.61 M 2015 $6,266.36 $2,000 Craigsville, Town of 420 12 $25.00 $25.00 M 2009 $3,000 2009 Culpeper, Town of 6,278 627 $31.08 $38.60 M 2016 $6,783.50 $10,000 2012 $5,000 2012 Dinwiddie County Water Authority 3,405 136 $25.84 $31.35 M 2015 $4,140.32 $3,910 2015 Dublin, Town of 1,150 128 $15.15 $16.97 $17.90 $20.02 M 2003 $4,618.17 $400 2014 Dungannon, Town of 205 4 $29.50 $33.50 $34.50 $38.50 M 2016 $5,013.50 Edinburg, Town of 632 69 $33.00 $49.53 $39.00 $58.56 M 2016 $10,000 2009 Emporia, City of 6,511 949 $36.89 $44.78 M 2015 $6,128.33 $4,000 2009 Exmore, Town of 300 50 $39.50 $39.50 M 2013 $5,266.54 $6,500 2016 Fairfax County 343,902 28,229 $34.95 $41.63 Q 2016 $7,297.00 $153 2012 $7,750 2011 Fairfax, City of 7,100 900 $27.69 $34.48 Q 2016 $600 $7,972 2015 Farmville, Town of 3,067 631 $23.40 $35.11 $27.60 $41.42 M 2012 $5,988.60 $1,000 2015 Fauquier County Water and Sanitation Authority 5,233 351 $68.26 M 2016 $14,000 2013 Ferrum Water & Sewer Authority 147 30 $34.50 $41.00 M 2014 $6,615.00 Cost + $500 2014 $2,500 2014 Fincastle, Town of 168 61 $44.83 $51.52 M 2016 $2,000 2012 $2,200 2012 Floyd-Floyd County Public Service Authority 310 $38.50 $48.00 M 2013 $1,000 Fluvanna County 35 12 $40.60 $48.25 M 2007 $6,500 2007 Franklin, City of 3,208 252 $36.73 $45.62 $41.16 $51.29 M 2016 $4,449.10 $4,500 2005 Frederick County Sanitation Authority 13,770 576 $31.62 $36.59 B 2016 $5,457.67 $1,575 2009 $11,394 2009 Fredericksburg, City of 6,235 1,795 $28.24 $32.97 B 2015 $5,118.17 $5,100 2012 $5,000 Front Royal, Town of $36.86 $60.16 $43.99 $87.98 M 2014 $13,884.44 $9,750 2011 Galax, City of 3,200 500 $17.25 $34.50 $20.50 $41.00 B 2010 $3,030.63 $1,000 2010 Gate City, Town of $51.04 M 2013 $8,146.68 $900 Glasgow, Town of 520 12 $30.00 $30.00 $35.00 M 2015 $1,030.00 $2,500 2014 Gloucester County 1,355 677 $45.14 $55.91 M 2013 $9,429.49 $5,195 2008 $1,200 2008 Goochland County 1,158 175 $40.06 $46.23 B 2015 $11,869.22 $6,000 2012 Greensville County 1,574 91 $32.35 $38.82 M 2015 $7,540.00 $1,320 2006 $835 2006 Gretna, Town of $18.76 $37.52 $22.07 $44.14 B 2016 $400 Grottoes, Town of 1,050 15 $31.29 $34.83 B 2016 $3,000 Halifax County Service Authority (Clover District) # WW WW WW $44.10 $51.00 B 2016 $6,521.30 $1,500 2009 Halifax County Service Authority (Halifax District) $38.10 $43.50 B 2016 $4,871.30 $1,500 2009 4,375 475 Halifax County Service Authority (Riverdale District) $38.10 $43.50 B 2016 $4,871.30 $1,500 2009 Halifax County Service Authority (South Boston) $38.10 $38.10 $43.50 $43.50 B 2016 $4,871.30 $1,500 2009 12 WW Rate Wastewater Rate- CRC Rate

Wastewater Data # WW WW Halifax County Service Authority (VIR District) 2016 $9,916.50 $1,500 2009 Hamilton, Town of 588 5 $35.50 $43.90 $53.00 $64.40 B 2014 $17,467.10 $5,000 1996 $12,400 2006 Hampton, City of $32.05 $40.13 M 2013 $8,026.60 $1,895 Hanover County 18,307 1,618 $35.51 $42.52 B $5,283.85 $6,149 2015 Harrisonburg, City of 11,651 1,996 $21.62 $32.04 $27.60 $41.11 M 2016 $5,450.45 $1,445 2008 $3,055 2008 Henrico County 89,080 4,714 $31.72 $35.01 B 2016 $4,536.25 $3,000 2015 $5,340 2015 Herndon, Town of 7,926 472 $20.37 $25.42 Q 2011 $5,050.00 $600 2010 $7,490 2010 Hillsville, Town of 1,050 185 $29.98 $44.02 $35.59 $51.14 M 2016 $6,663.55 $683 2011 Hopewell, City of 8,040 590 $19.02 $22.76 B 2013 $1,000 2016 Hurt, Town of 13 10 $25.00 $25.00 Q 2015 $1,000 2012 Isle of Wight County 3,597 73 $48.29 $60.42 M 2016 $10,843.40 $5,595 James City Service Authority 22,105 1,297 $38.02 $47.10 Q 2016 $9,081.49 $400 2007 $1,050 1978 Kenbridge, Town of 424 80 $54.58 $80.91 $60.74 $90.15 M 2016 $6,189.94 Keysville, Town of 390 98 $28.00 $104.00 $32.00 $64.00 M 2003 $4,012.00 $1,000 2008 Kilmarnock, Town of 840 213 $33.13 $44.69 $39.58 $59.07 B 2009 $12,516.25 $250 2006 $7,790 2006 King George County Service Authority 1,935 165 $61.61 $73.10 B 2016 $12,272.50 $1,162 2013 $10,021 2013 Lawrenceville, Town of 930 143 $17.50 $30.60 $21.25 $37.15 M 2016 $3,752.00 $400 2001 Lebanon, Town of 1,358 269 $24.29 $32.29 $29.23 $37.23 M 2016 $5,280.90 $1,000 Leesburg, Town of 16,076 997 $38.66 $50.78 $44.60 $59.00 Q 2016 $6,222.50 2007 $7,292 2001 Lexington, City of 2,194 555 $46.28 $62.47 $57.96 $78.24 B 2016 $25,180.00 $1,550 2016 $250 2016 Loudoun Water 70,656 3,302 $28.58 $33.10 Q 2016 $4,747.86 $7,896 2013 Louisa County Water Authority (Northeast Creek) 37 46 $33.16 $41.45 M 2014 $8,290.00 Cost 2004 $5,250 2004 Louisa County Water Authority (Zion Crossroads) 552 41 $33.16 $41.45 M 2014 $8,290.00 Cost 2004 $5,250 2004 Louisa, Town of 739 157 $32.09 $49.36 $38.81 $56.50 M 2012 $6,725.21 $7,720 Lynchburg, City of 18,500 2,000 $36.70 $44.75 M 2016 $8,147.85 $1,330 2016 $1,950 2000 Marion, Town of 2,700 340 $22.37 $44.66 $28.49 $56.87 M 2016 $6,117.89 $900 2016 Martinsville, City of 5,667 800 $23.64 $26.37 M 2016 $2,742.72 $850 2014 Middleburg, Town of 390 50 $63.74 $92.01 $79.59 $115.54 B 2016 $1,000 + Middletown, Town of 509 58 $50.50 $75.75 B 2011 $8,000 2011 Mineral, Town of 110 33 $44.25 $53.10 M 2013 $8,858.85 $8,000 2007 Monterey, Town of 177 53 $39.00 $40.50 $42.62 $44.12 Q 2015 $1,125 1995 Montgomery County Public Service Authority 1,338 $37.10 $44.75 M 2016 $7,656.50 $750 $3,000 WW WW Nelson County 178 18 $38.60 $45.45 M 2013 $2,000 2006 Rate Wastewater Rate- CRC Rate 13

Wastewater Data # WW WW Nelson County Service Authority (Lovingston) $47.05 $56.95 M 2011 $1,033.09 $2,000 2016 2,661 22 Nelson County Service Authority (Wintergreen) $47.05 $56.95 M 2011 $1,033.09 $2,000 2016 New Kent County 1,436 90 $42.17 $51.89 B 2015 $11,910.60 $9,275 $2,500 2016 New Market, Town of 945 100 $65.06 $113.90 $80.00 $140.06 M 2016 $14,945.30 $6,000 2013 Norton, City of 1,626 383 $43.75 $84.60 $52.15 $103.80 M 2016 $8,410.15 $175 Orange, Town of 1,392 290 $47.38 $91.62 $52.88 $99.72 M 2014 $5,564.29 $12,330 2014 Parksley, Town of 8 31 $66.00 $66.00 M 2009 $3,750 2007 Pittsylvania County Service Authority 1,399 186 $25.00 $25.00 B 2013 $6,000.00 $1,555 Portsmouth, City of $39.00 $48.84 M $9,768.60 Pound, Town of 444 87 $39.42 $47.65 $47.44 $56.31 M 2016 $8,056.00 $950 2016 Powhatan County 74 90 $38.59 $44.83 B 2016 $6,458.04 $8,100 WW Prince Edward County 10 2 $25.24 $29.63 B 2009 $6,585.57 $4,500 2009 Prince George County 5,130 930 $36.98 $43.82 B 2014 $13,982.50 $4,000 2003 Prince William County Service Authority 111,824 3,246 $35.10 $41.65 M 2016 $7,372.50 $10,800 2012 Pulaski County Public Service Authority 1,146 140 $38.18 $44.83 M 2016 $700 2015 Pulaski County Sewerage Authority 881 152 $23.00 M 2010 $500 2010 Pulaski, Town of 3,647 339 $44.02 $83.85 $51.09 $96.19 M 2015 $6,679.70 $600 2007 Quantico, Town of 171 35 $29.95 $36.03 M 2012 $6,086.75 2010 Rapidan Service Authority 5,992 284 $49.96 $10,000 Rappahannock County 167 37 $40.00 $40.00 Q 2016 $7,500 2009 Richmond, City of 40,668 2,884 $50.37 $58.95 M 2016 $9,123.37 $200 2011 $1,250 2011 Rockbridge County PSA 1,274 284 $49.50 $57.84 B 2016 $8,432.00 $850 2007 $4,500 2007 Rockingham County 3,944 231 $20.36 $25.45 M 2011 $5,090.00 $625 2009 $5,300 2009 Rocky Mount, Town of 1,724 327 $20.31 $40.62 $23.61 $47.22 M 2016 $3,171.61 $1,000 2005 Rural Retreat, Town of $27.40 $32.10 M 2013 $6,145.30 $900 Salem, City of 7,880 998 $44.26 $49.65 M 2015 $5,480.82 $2,100 2014 $1,000 2014 Scott County Public Service Authority 966 70 $47.89 $59.03 M 2016 $11,254.15 $2,000 2015 Shenandoah, Town of 832 68 $25.15 $41.00 $29.65 $48.50 M 2016 $4,508.30 $5,000 2008 Smithfield, Town of 3,096 421 $50.19 $53.71 $59.72 $64.12 B 2012 $1,580 1999 $4,120 2007 Smyth County 1,130 25 $49.30 $58.59 M 2016 $11,467.12 $695 2014 South Hill, Town of 3,012 421 $30.52 $61.05 M 2013 $3,800.00 $1,500 2013 Spotsylvania County 27,313 1,746 $23.77 $29.06 M 2016 $5,807.01 $2,220 2008 $4,920 2008 Stafford County 31,057 1,203 $33.93 $39.62 M 2016 $6,082.29 $2,100 2005 $3,500 2010 14 WW Rate Wastewater Rate- CRC Rate

Wastewater Data # WW WW Stanley, Town of 929 60 $15.28 $16.65 $33.32 M 2012 $1,775.00 $3,000 $1,625 Staunton, City of 7,916 1,137 $24.40 $36.60 $34.16 $51.24 B 2016 $6,424.56 $2,100 2008 $2,100 2008 Stoney Creek Sanitary District 160 $39.50 $46.00 B 2013 $8,500 2008 Strasburg, Town of 2,581 169 $40.88 $57.23 $51.52 $72.13 M 2016 $13,264.55 $6,500 2011 Suffolk, City of 21,000 1,800 $61.42 $76.92 M 2016 $15,383.20 $1,800 2016 $7,895 2007 Surry, Town of 202 37 $47.00 $58.75 M 2015 Sussex Service Authority 1,533 175 $36.50 $36.50 M 2016 $7,800.00 $2,000 2008 Tazewell, Town of 1,640 230 $43.20 $61.00 $51.05 $71.00 M 2016 $7,861.80 $540 2010 Timberville, Town of 1,205 58 $21.31 $29.95 $24.70 $34.06 B 2016 $4,520.07 $4,000 2014 Toms Brook-Maurertown Sanitary District 625 $36.00 $42.50 M 2010 $8,500 2008 Victoria, Town of 847 10 $20.67 $21.04 $25.84 $26.58 M 2016 $200 Vinton, Town of 4,162 488 $26.12 $30.54 B 2015 $4,428.44 Virginia Beach, City of 181,181 22,778 $54.94 $61.03 B 2014 $6,430.29 $450 2016 $3,440 2015 Warrenton, Town of 3,829 542 $28.71 $43.05 $37.14 $55.69 M 2016 $8,786.42 $1,500 $10,800 2015 Washington County Service Authority 2,075 279 $60.60 $68.42 M 2016 $9,199.32 $750 2013 $2,485 2013 Waynesboro, City of 7,168 785 $44.40 $47.56 $52.30 $56.25 B 2016 $8,037.05 $800 1999 $4,250 1999 Western Virginia Water Authority (Botetourt County) 1,026 273 $28.75 $32.50 M 2015 $3,913.75 $2,000 2015 $3,000 2015 Western Virginia Water Authority (Franklin County) 11 32 $41.00 $49.00 M 2016 $8,012.50 $2,000 2009 $3,000 2014 Western Virginia Water Authority (Roanoke City/Co.) 48,891 8,918 $28.75 $32.50 M 2016 $3,925.00 $2,000 2016 $3,000 2016 Westmoreland County (Coles Point) 654 109 $34.75 $34.75 B 2009 $6,193 Westmoreland County (Montross Westmoreland) 319 99 $22.00 $27.50 B 2009 $10,160.02 $4,995 Westmoreland County (Washington District I) 715 12 $36.00 $36.00 B 2009 $7,935 Westmoreland County (Washington District II) 684 86 $40.00 $40.00 B 2009 $7,935 Westmoreland County (Glebe Harbor) $42.00 $42.00 B 2009 $6,193 Williamsburg, City of 2,250 690 $22.12 $27.65 Q 2016 $5,530.00 $800 $1,895 Wise County PSA 827 13 $59.75 $72.75 M 2016 $13,007.75 $1,100 2016 Wise, Town of 1,635 152 $39.53 $63.25 $46.72 $74.75 M 2015 $11,517.25 $500 Wythe County 598 95 $46.50 M 2015 $8,869.60 $500 $500 Wytheville, Town of 3,846 688 $23.06 $46.12 $29.19 $58.38 M 2013 $6,450.44 $1,500 Participants provided wastewater treatment services by the Hampton Roads Sanitation District (HRSD): City of Chesapeake, Gloucester County, City of Hampton, Isle of Wight County, James City Service Authority, City of Portsmouth, City of Virginia Beach, City of Williamsburg, and Town of Smithfield included the HRSD wastewater treatment charges in their responses. As a result, the data listed includes $24.13 monthly for residential customers using 4,000 gallons (535 cubic feet) of water monthly, $30.22 for residential customers using 5,000 gallons (670 cubic feet) of water monthly, and $6,043.40 for WW non-residential customers using 1,000,000 gallons (134,000 cubic feet) of water monthly. Where connection charges or capital recovery charges are listed, the HRSD facility charge of $1,895 is included. WW Rate Wastewater Rate- CRC Rate 15

2206 South Main Street Blacksburg, VA 24060 Prsrt Std U.S. Postage Paid Blacksburg, VA Permit No. 158 Service Requested