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Tourism Snapshot A focus on the markets in which the CTC and its partners are active www.canada.travel/corporate April Volume 1, Issue 4

Key highlights Total arrivals from CTC s international markets improved 11.8% in April on gains recorded across all the markets, including the US (+1.2%), Core markets (+15.3%), Transition markets (+25.3%) and Emerging markets (+18.8%). With the timing of Easter in April (as opposed to March in 213), overnight arrivals swelled across all Core markets led by Germany (+31%), and followed by the UK (+23.4%), Australia (+7.3%) and France (+.7%). Gains were recorded in all markets celebrating Easter in April, helping to offset contractions sustained in March. Combined arrivals in March and April totalled to increases in Germany (+11.8%), the UK (+1.9%), Mexico (+3%) and Brazil (+4%), and declines in France (-3.3%) and Australia (-1.2%). The Transition markets realized strong gains (+25.3%), which were driven by a significant rebound in overnight arrivals from Mexico (+37%) as well as increased arrivals from South Korea (+2.8%) and Japan (+17.5%). Owing to growth in China (+21.5%), India (+18.5%) and Brazil (+1.2%), Emerging markets expanded by 18.8% in April. Overnight arrivals from the US increased 1.2% in April on account of an increase in auto (+13.1%) and air (+8.4%) modes of arrivals. Year-to-date April, overnight arrivals from the US were down 1.3%. Year-to-date April, overnight arrivals from CTC overseas markets increased 5.9%, supported by gains in Emerging (+17.9%), Transition (+6.5%) and Core markets (+1.1%).

Tourism review Inbound highlights Overnight trips to Canada Apr. 14/13 Apr. Jan. - Apr. Year-to-date United States Automobile 45,42 13.1 1,264,496-3.4 Plane 26,312 8.4 876,626 3.5 Other 47,73-1.7 144,759-9.7 US Total 713,435 1.2% 2,285,881-1.3% Core Markets UK 43,518 23.4 128,254.2 France 29,945.7 97,146-2. Germany 2,55 31. 57,41 9.5 Australia 13,414 7.3 52,314 1.1 Core Total 17,382 15.3% 335,124 1.1% Emerging/Transition Markets Japan 14,447 17.5 56,633 3.9 South Korea 9,62 2.7 35,56 9.6 Mexico 15,63 37. 42,78 7.6 Brazil 5,93 1.2 23,91 -.5 China 22,329 21.5 89,199 26.1 India 13,229 18.5 35,57 13.4 Emerging/Transition Markets Total 81,14 21.9% 283,589 12.2% CTC Overseas Key Markets 188,522 18.% 618,713 5.9% Other Overseas Countries 123,171 11.7% 378,28 4.% Total Non-US Countries 311,693 15.4% 996,741 5.2% Total Countries 1,25,128 11.8% 3,282,622.6% Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. International trips Overnight arrivals (s) 2,5 2, 1,5 1, 5 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Canada welcomed approximately 1,25,1 international visitors in April, an increase of 11.8% over April 213. With double-digit gains from Germany (+31%) and the UK (+23.5%), a healthy increase from Australia (+7.3%) and France staying steady (+.7%), overnight arrivals expanded across all CTC Core markets (+15.2%). Year-to-date April, arrivals from CTC Core markets were up 1.1% to 335,124 over the same period last year. In April, arrivals from Emerging and Transition markets grew 21.9% on double-digit increases from Mexico (+37%), China (+21.5%), South Korea (+2.7%), India (+18.5%) and Brazil (+1.2%). Year-to-date April, arrivals from CTC Emerging and Transition markets rose 12.2% to 283,589. 213 2 Tourism Snapshot April

United States Core Markets Emerging Markets 2, 3 18 Overnight arrivals (s) 1,8 1,6 1,4 1,2 1, 8 6 4 2 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Overnight arrivals (s) 25 2 15 1 5 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Overnight arrivals (s) 16 14 12 1 8 6 4 2 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Propped by the April Easter holiday period, overnight visitation from the US increased 1.2% to 713,435 in April thanks to gains in arrivals by automobile (+13.1%) and air (+8.4%). Overnight arrivals by other mode of transport edged down (-1.7%). Year-to-date April, overnight arrivals from the US dropped 1.3% over the same period last year. In April, the number of overnight US visits increased in seven of the 1 provinces, with the largest increases in Quebec (+19.2%), Ontario (+1.9%) and British Columbia (+7.7%). Year-to-date April, only BC (+4.1%) and Alberta (+.5) posted increases in US arrivals compared to 213. With the Easter celebration in April this year (as opposed to March in 213), arrivals from all CTC Core markets improved on gains led by Germany (+31%), and followed by the UK (+23.4%), Australia (+7.3%) and France (+.7%), resulting in a overall 15.3% increase in April. Arrivals to most provinces grew in April; Ontario, Alberta and BC in particular showed healthy gains in visitation. Year-to-date April, arrivals from the UK (+.2%) reached 128,254, with Alberta, BC and Ontario experiencing the largest increases. A significant rebound in overnight arrivals from Mexico (+37%) as well as increased arrivals from South Korea (+2.8%) and Japan (+17.5%) spearheaded strong gains for the Transition markets in April. The upswing of arrivals from Japan coincided with increased air capacity starting in late March originating from Haneda airport, and to a lesser extent from Narita airport. In April, Emerging markets surged 18.8% with double-digit growth in arrivals thanks to a healthy increase in arrivals form from China (+21.5%), India (+18.5%) and Brazil (+1.2%). Year-to-date April, overall arrivals from CTC s Emerging and Transition markets expanded 12.2% over 213. The best performers were China (+26.1%), India (+13.4%), South Korea (+9.6%) and Mexico (+7.6%). 3 Tourism Snapshot April

Market Watch In April, overnight arrivals surged from Switzerland (+31.4%), Italy (+19.3%) and Spain (+11.9%) in contrast to the Netherlands (-6.4%). Year-to- April, overnight arrivals from secondary European markets were all positive with Italy (+11.5%), Switzerland (+7.1%), the Netherlands (1.4%) and Spain (+.8%) all realizing gains. Arrivals from Hong Kong (+3.6%) and Taiwan (+.4%) edged up in April. During the first four months in, while Taiwan saw gains in arrivals (+5.5%), arrivals from Hong Kong declined 3.5% compared to the same period in 213. Overnight trips to Canada, by selected markets Trips 3, 25, 2, 15, 1, 5, 28,549 19,617 28,35 13,594 8,23 11,153 15,412 11,988 18,25 2,7 13,187 16,516 8,819 6,293 9,3 18,2 14,414 19,983 Hong Kong Taiwan Italy Netherlands Spain Switzerland Jan. - Apr. 28 Jan. - Apr. 21 Jan. - Apr. Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips to Canada, by selected markets Travel Characteristics Highlights (213) The International Travel Survey is currently going through a modernization initiative. We anticipate that the next release by Statistics Canada will be at the end of May. Apr. 14/13 Apr. Jan. - Apr. Year-to-date Italy 6,222 19.3 18,25 11.5 Netherlands 5,685-6.4 16,516 1.4 Spain 2,976 11.9 9,3.8 Switzerland 6,99 31.4 19,983 7.1 Hong Kong 7,28 3.6 28,35-3.5 Taiwan 3,43.4 11,153 5.5 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 4 Tourism Snapshot April

Competitive review (January - April )** International Travel (in thousands) Trips From: Canada 14/13 Change Trips To: Australia 14/13 Change Total International 3,283.6% 6,454 7.2% United States 2,286-1.3 52 5.6% Canada... 128.7% Core Markets United Kingdom 128.2 661 8.4% France 97-2. 11 5.2% Germany 57 9.5 171 6.8% Australia 52 1.1 Emerging/Transition Markets Japan 57 3.9 322-7.2% South Korea 36 9.6 199-3.% Mexico 43 7.6 Brazil 24 -.5 36 11.9% China 89 26.1 747 24.6% India 36 13.4 17 9.1% Total Key Markets 2,95.1% 3,45 8.2% Year-to-date April, Australia (+9.8%) posted a large increase in total international arrivals, while total arrivals to Canada inched up.1% over 213. Both Australia (+14.2%) and Canada (+26.1%) saw healthy gains in arrivals from China during the first four months in, making it the top-performing market in terms of growth for both countries. While arrivals from Japan (+3.9%) and South Korea (+9.6%) rose for Canada, Australia experienced mixed results over the first four months of with growth from Japan losing steam (-2.3%) and South Korean arrivals still expanding (+4.5%). Year-to-date April, arrivals from European markets to Australia gained shares across all three markets, with growth from Germany leading the way for both Australia and Canada, followed by the UK and France. While arrivals from France (+4.4%) increased to Australia, they contracted to Canada (-2%). Australia also posted strong growth in arrivals from North America, up 1.7% from the US and 8.9% from Canada. Not applicable. or data not available. Note: Statistics Canada preliminary figures. Sources: Statistics Canada; Tourism Australia. ** US visitation data was not available due to a delay of the change of entry process for US visitors. 5 Tourism Snapshot April

Canadian outbound trips Overnight trips by Canadians Trips (in s) 8, 7, 6,585 6,17 6, 5, 4, 3,671 3,925 3, 2, 1, 7,11 7,399 7,292 4,165 4,45 4,299 In April, Canadian outbound travel increased 2.5% compared with the same month last year to approximately 3 million trips. The number of Canadians visiting the US during the month of April grew 1.4% to 2.5 million. Canadian overnight travel to overseas destinations (excluding the US) rose 4.8% to 991,826 trips. Year-to-date April, outbound trips by Canadians grew 1.3% to 11.6 million trips. In April, most Canadians re-entered the country from the US through Ontario (894,97 entries, -1.3%), BC (42,85 entries, -.9%) and Quebec (313,25 entries, +4.8%). - Jan. - Apr. 21 Jan. - Apr. 211 Jan. - Apr. 212 Jan. - Apr. 213 Jan. - Apr. United States Other Countries Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. In April, Ontario recorded the largest re-entry of Canadians from overseas countries (449,192 entries, +5.1%), followed by Quebec (219,711 entries, -.7%) and BC (152,336 entries, +14.2%). Overnight trips by Canadians Apr. 14/13 Apr. Jan. - Apr. Year-to-date United States 2,47,958 1.4 7,292,145-1.4 Other Countries 991,826 4.8 4,298,52 6.3 Total Trips from Canada 3,39,784 2.5 11,59,647 1.3 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 6 Tourism Snapshot April

Consumer outlook Consumer confidence Canada: The Index of Consumer Confidence continued its slow rise in April, edging up 1.3 points to 89.8 (22 = 1). This month s increase was driven primarily by optimistic responses to the current finances and major purchases questions. USA: After increasing in March, the Conference Board Consumer Confidence Index dropped slightly in April. The Index now stands at 82.3 (1985=1), down from 83.9 in March. Sources: Consumer Confidence Index, the Conference Board (USA); and Index of Consumer Confidence, the Conference Board of Canada. Accommodations In April, the National Occupancy Rate recorded a marginal increase of 1.1 points to 6.7%. Prince Edward Island registered the largest increase (+1.3 points), followed by Northwest Territories (+9.1 points) and BC (+3.8 points), respectively Year-to-date April, the National Occupancy Rate rose slightly (+1.1 points to 56.9%) compared with the previous year. PEI (+3.6 points), Northwest Territories (+3.4 points) and BC (+3.3 points) saw the largest increases in occupancy while Newfoundland and Labrador (-7.9 points) and Saskatchewan (-4.5 points) saw the largest drops. Year-to-date April, the National Average Daily Rate improved to $129.14, up 2.5% compared with the same period in 213. BC, Alberta, Yukon, and Newfoundland and Labrador posted rates higher than the National Average Daily Rate. During the first four months of, the Average Revenue per Available Room (RevPAR) was $73.47 (+4.4%), with PEI posting the strongest growth (+11.%, $31.92) followed by BC (+1.4%, $71.22) and Ontario (+4.9%, $7.12). Canadian Occupancy Rates, By Province* Apr. 14/13 Change^ Jan. - Apr. Year-to-date Change^ Alberta 1 67.2-1.2 65.3.3 British Columbia 6.3 3.8 55.5 3.3 Saskatchewan 63.8-4.3 6.7-4.5 Manitoba 57.7-3.6 56.1-3.3 Ontario 61.3 1.7 56.4 1.5 Quebec 57.4 1.1 55.4.8 New Brunswick 5.9-3.1 47..3 Nova Scotia 56.8 1.1 5.7.8 Newfoundland 6.5-8.6 53.6-7.9 Prince Edward Island 42.5 1.3 34.5 3.6 Northwest Territories 64.4 9.1 71.2 3.4 Yukon 53.8 -.2 54.8-2.9 Canada 6.7 1.1 56.9 1.1 * Note: Based on the operating results of 219,761 rooms (unweighted data). ^ Percentage points. 1 Excluding Alberta resorts. Source: PKF Consulting Inc. with reproduction and use of information subject to PKF Disclaimer and Restrictions as detailed at www.pkfcanada.com. CTC Market Research & Evaluation 7 Tourism Snapshot April