THE VERIZON TELEPHONE COMPANIES CONSUMER PRODUCT GUIDE NO. 01 7th Revised Page 1 Cancels 6th Revised Page 1

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7th Revised 1 Cancels 6th Revised 1 CHECK SHEET Title s 1 through 3 and s 1 through 4-17 inclusive of this product guide are original and revised pages and are effective as of the date shown. Original and revised pages as named below contain all changes from the original product guide that are in effect on the date thereof. Title 1 Title 2 Title 3 Original 3rd 3rd 1 7th* 2 5th* 3 7th* 4 5th 5 Original 6 1st 7 1st 8 Original 9 Original 10 Original 1-1 1st 2-1 1st* 2-2 1st* 2-3 2nd* 2-4 Original 2-5 Original 2-6 Original 2-7 Original 2-8 Original 2-9 Original 2-10 2nd 2-11 4th 2-12 Original 2-13 Original 2-14 1st* 2-15 1st* 2-16 Original 2-17 Original 2-18 Original 2-19 Original 2-20 1st* 2-21 Original 2-22 Original 2-23 Original 2-24 Original 2-25 Original 2-26 Original 2-27 Original 2-28 Original 2-29 3rd* 2-30 1st* 2-31 1st* 2-32 Original 2-33 1st 2-34 Original 2-35 1st* 2-36 Original 2-37 1st* 2-38 3rd 2-39 1st 2-40 1st 2-41 1st* 2-42 1st* 2-43 Original 2-44 Original 2-45 1st 2-46 1st * New or Revised Issued: August 9, 2016 Effective: August 10, 2016

5th Revised 2 Cancels 4th Revised 2 CHECK SHEET 3-1 3rd 3-2 2nd 3-3 2nd 3-4 Original 3-5 Original 3-6 Original 3-7 Original 3-8 Original 3-9 Original 3-10 Original 3-11 2nd 3-12 Original 3-13 Original 3-14 Original 3-15 Original 3-16 Original 3-17 Original 3-18 Original 3-19 Original 3-20 Original 3-21 2nd 3-22 1st* 3-23 Original 3-24 2nd* 3-25 Original 3-26 2nd 3-27 Original 3-28 Original 3-29 Original 3-30 Original 3-31 Original 3-32 Original 3-33 Original 3-34 Original 3-35 Original 3-36 2nd 3-37 2nd 3-38 Original 3-39 Original 3-40 Original 3-41 Original 3-42 Original 3-43 Original 3-44 Original 3-45 Original 3-46 Original 3-47 1st* 3-48 Original 3-49 2nd* 3-50 2nd 3-51 1st 3-52 1st 3-53 1st 3-54 1st 3-55 1st 3-56 1st 3-57 1st 3-58 1st 3-59 1st 3-60 2nd 3-61 1st 3-62 2nd 3-63 1st 3-64 2nd 3-65 1st 3-66 2nd 3-67 1st* 3-68 Original 3-69 2nd* 3-70 Original 3-71 1st 3-72 1st 3-73 1st 3-74 1st 3-75 1st 3-76 1st 3-77 1st 3-78 1st 3-79 1st 3-80 1st * New or Revised Issued: August 9, 2016 Effective: August 10, 2016

7th Revised 3 Cancels 6th Revised 3 CHECK SHEET 3-81 1st 3-82 1st 3-83 1st 3-84 1st 3-85 1st 3-86 1st 3-87 1st 3-88 1st 3-89 1st 3-90 1st 3-91 1st 3-92 1st 3-93 1st 3-94 1st 3-95 2nd 3-96 1st 3-97 1st 3-98 Original 3-99 Original 3-100 1st 3-101 1st* 3-102 Original 3-103 2nd* 3-104 1st 3-105 1st 3-106 1st 3-107 1st 3-108 1st 3-109 1st 3-110 1st 3-111 1st 3-112 1st 3-113 1st 3-114 1st 3-115 1st 3-116 1st 3-117 1st 3-118 1st 3-119 1st 3-120 1st 3-121 1st 3-122 1st 3-123 1st 3-124 1st 3-125 1st 3-126 1st 3-127 1st 3-128 1st 3-129 1st 3-130 1st 3-131 1st 3-132 3rd 3-133 Original 3-134 2nd 3-135 Original 3-136 Original 3-137 2nd 3-138 Original 3-139 Original 3-140 1st* 3-141 2nd* 3-142 2nd 3-143 2nd 3-144 Original 3-145 Original 3-146 Original 3-147 Original 3-148 Original 3-149 1st* 3-150 Original 3-151 2nd* 3-152 1st 3-153 1st 3-154 1st 3-155 1st 3-156 1st 3-157 1st 3-158 1st 3-159 1st 3-160 1st * New or Revised Issued: August 9, 2016 Effective: August 10, 2016

5th Revised 4 Cancels 4th Revised 4 CHECK SHEET 3-161 1st 3-162 1st 3-163 1st 3-164 1st 3-165 1st 3-166 2nd* 3-167 2nd* 3-168 1st* 3-169 1st* 3-170 1st* 3-171 2nd* 3-172 1st* 3-173 2nd* 3-174 2nd* 3-175 2nd* 3-176 2nd* 3-177 2nd* 3-178 2nd* 3-179 1st* 3-180 2nd* 4-1 1st 4-2 1st 4-3 Original 4-4 Original 4-5 3rd* 4-6 3rd* 4-7 3rd* 4-8 3rd* 4-9 2nd* 4-10 2nd 4-11 Original 4-12 2nd 4-13 Original 4-14 3rd* 4-15 Original 4-16 1st* 4-17 1st* * New or Revised Issued: March 31, 2016 Effective: April 1, 2016

Original 5 PAGE Check Sheet 1 Table of Contents 5 Connecting Carriers 6 Other Participating Carriers 8 Registered Service Marks 8 Registered Trademarks 8 Explanation of Abbreviations 8 Explanation of Symbols 9 Reference to Technical Publications 10 Application of Product Guide 1-1 Regulations 2-1 Service Classifications and Rates 3-1 Optional Calling Plans 4-1 Issued: July 31, 2008 Effective: August 1, 2008

Original Title 1 REGULATIONS AND SCHEDULES OF CHARGES Applying to interstate service between specified points within the LATAs or Market Areas of the Verizon Telephone Companies as hereinafter defined, to which Interstate IntraLATA Message Telecommunications Service is available as provided herein. Interstate IntraLATA Message Telecommunications Services are furnished by means of wire, fiber optics or any other suitable technology, radio, or a combination thereof. Issued: July 31, 2008 Effective: August 1, 2008

3rd Revised Title 2 Cancels 2nd Revised Title 2 ISSUING CARRIERS Verizon Delaware LLC 1717 Arch Street Philadelphia, PA 19102 For the State of: Delaware Verizon Maryland LLC 1 East Pratt Street Baltimore, MD 21202 For the State of: Maryland (T) Verizon New Jersey Inc. 540 Broad Street Newark, NJ 07101 For the State of: New Jersey Verizon New York Inc. 140 West Street New York, NY 10007 For the States of: New York and Connecticut Verizon North LLC 1717 Arch Street Philadelphia, PA 19102 For the State of: Pennsylvania (C) (C) (N) Issued: March 31, 2016 Effective: April 1, 2016

3rd Revised Title 3 Cancels 2nd Revised Title 3 ISSUING CARRIERS (Cont'd) Verizon Pennsylvania LLC 1717 Arch Street Philadelphia, PA 19102 For the State of: Pennsylvania Verizon South Inc. 2201 Loudon County Parkway Ashburn, VA 20147 For the State of: Virginia (T) (C) (C) Verizon Virginia LLC 600 East Main Street Richmond, VA 23219 For the State of: Virginia Verizon Washington, D.C. Inc. 2055 L Street, N.W. Washington, DC 20036 For the: District of Columbia Issued: March 31, 2016 Effective: April 1, 2016

1st Revised 6 Cancels Original 6 CONNECTING CARRIERS Addison Home Telephone Company, Butler, PA ALLTEL New York, Incorporated; North Syracuse, NY ALLTEL New York, Incorporated; North Syracuse, NY ALLTEL Pennsylvania, Inc., Kittanning, PA Armstrong Telephone Company of Maryland; Butler, PA Armstrong Telephone Company of West Virginia; Butler, PA Ausable Valley Telephone Company, Incorporated; Keeseville, NY Beallsville Telephone Company, Beallsville, PA Bentleyville Telephone Company, The, Bentleyville, PA Berkshire Telephone Corporation; Kinderhook, NY Bethel and Mt. Aetna Telephone and Telegraph Company, Erie, PA Buffalo Valley Telephone Company, Lewisburg, PA Canton Telephone Company, Canton, PA Cassadaga Telephone Corporation; Fredonia, NY Centerville Telephone Company, The, Brownsville, PA Central Telephone Company of Virginia; Charlottesville, VA Champlain Telephone Company; Champlain, NY Chautauqua and Erie Telephone Corporation; Westfield, NY Chazy and Westport Telephone Corporation; Westport, NY Citizens Telephone Company of Kecksburg, The, Mammoth, PA Clymer Telephone Company, Incorporated; North Syracuse, NY Commonwealth Telephone Company, Dallas, PA Conestoga Telephone and Telegraph Company, Birdsboro, PA Continental Telephone Company of Pennsylvania, Hershey, PA Coopersburg Telephone Company, Coopersburg, PA Issued: June 30, 2010 Effective: July 1, 2010

2nd Revised 7 Cancels 1st Revised 7 CONNECTING CARRIERS (Cont d) Crown Point Telephone Corporation; Crown Point, NY Delhi Telephone Company; Delhi, NY Dunkirk and Fredonia Telephone Company; Fredonia, NY Empire Telephone Corporation; Prattsburg, NY Enon Valley Telephone Company, Coopersburg, PA General Telephone Company of Pennsylvania, Erie, PA Germantown Telephone Company, Incorporated; Germantown, NY Hickory Telephone Company, Hickory, PA Highland Telephone Company; Monroe, NY Hillsborough and Montgomery Telephone Company, Clinton, NJ Ironton Telephone Company, Coplay, Route 1, PA Lackawaxen Telephone Company, Rowland (Pike Co.), PA Lakewood Rural Telephone Company, Barnesville, PA Laurel Highland Telephone Company, Stahlstown, PA Mahanoy and Mahantango Telephone Company, Herndon, PA Margaretville Telephone Company, Incorporated; Margaretville, NY Marianna and Scenery Hill Telephone Company, Marianna, PA Middleburgh Telephone Company; Middleburgh, NY Midway Mutual Telephone Company, The, Export, PA Mountain State Telephone Company; Export, PA Murdocksville Independent Telephone Company, Butler, PA Murraysville Telephone Company, Kittanning, PA New Jersey Telephone Company, Clinton, NJ North-Eastern Pennsylvania Telephone Company, The, Forest City, PA North Pittsburgh Telephone Company, Gibsonia, PA Pattersonville Telephone Company; Rotterdam Junction, NY Pennsylvania Telephone Company, Jersey Shore, PA Pymatuning Independent Telephone Company, The, Greenville, PA Quaker State Telephone Company, Hershey, PA South Canaan Telephone Company, The, South Canaan, PA State Telephone Company, Coxsackie, NY Sugar Valley Telephone Company, Loganton, PA Sylvan Lake Telephone Company, Incorporated; Monroe, NY United-Sussex Telephone Company, Inc., Clinton, NJ United Telephone Company of New Jersey, Clinton, NJ United Telephone Company of Pennsylvania, The, Carlisle, PA Warwick Valley Telephone Company; Warwick, NY West Jersey Telephone Company, Clinton, NJ Yukon Waltz Telephone Company, Yukon, PA Issued: March 31, 2016 Effective: April 1, 2016

Original 8 OTHER PARTICIPATING CARRIERS Bakal, Peter A.; Schenectady, NY Gerard T. Uht; Buffalo, NY Professional Answering Service, Inc.; Liberty, NY Tri-Cities Answering Service, Inc.; Binghamton, NY TRI-CITY Telephone Company, Inc.; Scotia, NY Verizon Five Cents Plan sm Verizon Regional Package sm Verizon Regional Package Extra sm Verizon Regional Package Unlimited sm REGISTERED SERVICE MARKS Sensible Minute Calling Plan REGISTERED TRADEMARKS EXPLANATION OF ABBREVIATIONS & - and ACD - Automatic Call Distributor CA - California Co. - Company Cont'd - Continued CT - Connecticut d/b/a - doing business as D.C. - District of Columbia DC - District of Columbia DE - Delaware e.g. - for example F.C.C. - Federal Communications Commission FCC - Federal Communications Commission FL - Florida GA - Georgia G.P.O. - General Post Office ID - Idaho Issued: July 31, 2008 Effective: August 1, 2008

Original 9 EXPLANATION OF ABBREVIATIONS (Cont d) i.e. - that is IL - Illinois IMTS - Interstate IntraLATA Message Telecommunications Service IN - Indiana Inc. - Incorporated KY - Kentucky LATA - Local Access and Transport Area LLC - Limited Liability Company MA - Massachusetts MATR - Minimum Average Time Requirement MD - Maryland MEA - Metropolitan Exchange Area MO - Missouri NC - North Carolina NJ - New Jersey NV - Nevada N.W. - Northwest NY - New York OCC - Other Common Carrier OH - Ohio OK - Oklahoma OR - Oregon PA - Pennsylvania PBX - Private Branch Exchange P.O. - Post Office PUB - Publication SC - South Carolina S.E. - Southeast S.W. - Southwest TRS - Telecommunications Relay Service TX - Texas U.S. - The United States mainland (i.e., the District of Columbia and all states except Alaska and Hawaii) VA - Virginia WA - Washington WATS - Wide Area Telecommunications Service(s) WI - Wisconsin WV - West Virginia EXPLANATION OF SYMBOLS (C) - to signify changed regulation - to signify discontinued rate or regulation (I) - to signify increase (M) - to signify matter relocated without change (N) - to signify new rate or regulation (R) - to signify reduction (S) - to signify reissued matter (T) - to signify a change in text but no change in rate or regulation (Z) - to signify a correction Issued: July 31, 2008 Effective: August 1, 2008

Original 10 REFERENCE TO TECHNICAL PUBLICATIONS The following Technical Publication, which contains abstracts from various interstate tariffs relating to interconnection of facilities and equipment to Telephone Company services, is referenced in this product guide and may be obtained from the National Exchange Carrier Association, One Telcordia Drive, Room 4A738, Piscataway, NJ 08854-4157. PUB AS No. 1 Issued: March, 1984 Available: April 1984 The following Technical Publication may be ordered from Literary Data Center Inc., G.P.O. Box C-9104, Brooklyn, NY 11202. PUB 60101 Issued: December 1982 Available: January 17, 1983 Compatibility Bulletin 106, Issue No. 2 Issued: December 1981 Available: March 11, 1982 Issued: July 31, 2008 Effective: August 1, 2008