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Thursday, 28 May 2018 08.30-09.00 Registration (open all day) 09.00-09.30 Opening Session Vicky Katsoni, IACuDiT President Key Note Speakers Paris Tsartas Professor of Tourism Development, Department of Home Economics and Ecology of the Harokopio University of Athens Eleni Dimopoulou Region of Attica Executive Regional Councilor for Tourism Promotion Marival Segarra Oña Associate professor of Innovation and Competitiveness at the Business School at the Polytechnic University of Valencia (Spain) 09.30-11.00 Conference Room 1 Session 1 Moderator: VRONDOU OURANIA VIRGINIA SANTAMARINA-CAMPOS, MARÍA DE-MIGUEL-MOLINA, BLANCA DE-MIGUEL-MOLINA, MARIVAL SEGARRA-OÑA The Potential of Street Art. Obstacles to the Commercialization of Street Art and Proposed Solutions LINO TRINCHINI, THANASIS SPYRIADIS Towards Smart Creative Tourism

KATSAS GREGORY, GAVRILI ALEXANDRIS DESPINA Cultural Learning through Youth Heritage Tourism: An Explanation of the Sustainability Effects PEDRO LIBERATO, ELISA ALÉN, DÁLIA LIBERATO Porto as a Smart Destination. A Qualitative Approach ATHANASIOS KOUTRAS, IOANNIS A. NIKAS, ALKIVIADIS PANAGOPOULOS Towards developing smart cities: Evidence from GIS analysis on tourist s behavior using social network data in the city of Athens 11.00-11.30 Coffee Break 11.30-13.00 Conference Room 1 Session 2 Moderator: MARIVAL SEGARRA-OÑA OURANIA VRONDOU, PANAGIOTIS DIMITROPOULOS, LEONIDAS GAITANAKIS International Sports Bodies Application of Ecological Sustainability Mechanisms Affecting Sport Tourism Related Natural Environment. ARISTOTELIS MARTINIS, ATHENA PAPADATOU, KATERINA KABASSI An Analysis of the Electronic Presence of National Parks in Greece LEONIDAS GAITANAKIS, OURANIA VRONDOU, STELLA LEIVADI Central Government Tourism Policy and the Development of Sports Tourism in Mass Tourism Areas: the Case of Crete PANAGIOTIS DIMITROPOULOS, OURANIA VRONDOU, KONSTANTINOS KORONIOS. Earnings Predictability of the Greek Hospitality Industry during the Crisis

EFTHYMIA SARANTAKOU, SIMOS XENITELLIS Innovative Cultural Tours in Athens: interesting Entrepreneurship in the era of economic crisis 13.00-14.30 Lunch and networking opportunities 14.30-16:00 Conference Room 1 Session 3 Moderator: SOFIA BOUTSIOUKI DÁLIA LIBERATO, PEDRO LIBERATO, ANDREIA GONÇALVES Dark Tourism, the Dark Side of Cultural Tourism. Application to the City Of Porto MA AIPING Art Performance: On Culture and Tourism Synergies in Beijing XOSÉ SOMOZA MEDINA Governance and Sustainability of Cultural Megaprojects. Case Studies from Spain ERAY BOZKURT, ELNAZ TAGHIZADEH ALAMDARI Historic Bornova Houses: Revitalization Potential for Cultural Tourism DIMITRIOS SKIADAS, SOFIA BOUTSIOUKI, ELEFTHERIA FTAKLAKI Multilevel Governance Potential for Cultural Tourism in Greece 16.00 17.30 Conference Room 1 Session 4 Moderator: MARIVAL SEGARRA-OÑA

ROBERT GJEDIA, VALENTINA NDOU Educating Of Entrepreneurship Competence in Pre-University Education System: An Effective Way for Tourism Development and Innovation ANNA KOURTESOPOULOU, SOFIA-DANAI THEODOROU, ATHANASIOS KRIEMADIS, ALKISTIS PAPAIOANNOU The Impact of Online Travel Agencies Web Service Quality on Customer Satisfaction and Purchase Intentions KONSTANTINOS KORONIOS, ATHANASIOS KRIEMADIS, PANAGIOTIS DIMITROPOULOS, DOUVIS IOANNIS, ANDREAS PAPADOPOULOS, GENOVEFA MANOUSARIDOU Emotional intelligence of employees in the Hospitality Sector: Exploring its effects on job satisfaction and performance TOMÁŠ GAJDOŠÍK Big Data Analytics in Smart Tourism Destinations. A New Tool for Destination Management Organizations? MARLON VIÑAN A Systematic Literature Review on Social Media Analytics and Smart Tourism. 18.30 Visit to the Acropolis Museum (complimentary) 21.00 Gala Dinner (optional) Friday, 29 May 2018 8.30-9.00 Registration 9.00-10.15 Conference Room 1

Session 1 Moderator: VICKY KATSONI KRISTINA AFRIĆ RAKITOVAC, NATAŠA UROŠEVIĆ, NIKOLA VOJNOVIĆ Archaeocultour: Innovative Valorisation of Archaeological Heritage In Istria County Through Sustainable Cultural And Creative Tourism LESZEK KOZIOL, MICHAL KOZIOL The Concept of Dichotomy of the Innovation Process In An Enterprise MARKOS - MARIOS TSOGAS, EVANGELIA CHATZOPOULOU, ILIANA SAVVA Tourist Sub-Destinations: Shedding Light on a Neglected Touristic Behavior GEORGIA YFANTIDOU, ELENI SPYRIDOPOULOU, THEKLA CHATZIGEORGIOU Hotel Innovation and the Creation of Competitive Advantage 09.00-10.15 Conference Room 2 Session 1 Moderator: TILEMACHOS KOLIOPOULOS PATRIK KUBÁT Development of Wine Tourism in Šumadija Region. TILEMACHOS KOLIOPOULOS, VICKY KATSONI. The Innovative Health Tourism's Environmental Management Sustainable Design Facilities Assessment Capability

MARIA KARAGIANNI, STAVROULA GEORGAKOPOULOU, VASILIKI DELITHEOU. Agrotourism: A Lever for Rural Development Based on the Cultural Reserve of Greece KONSTANTINOS MOURATIDIS, MARIA DOUMI, THEODOROS STAVRINOUDIS Religious Tourism Development in Lesvos Island. Potentials & Prospects in a spiritual approach of Priests of Lesvos. SOFIA TSIFTELIDOU, ANASTASIA CHRISTODOULOU The Semiotic History of Thermal Spa and their Contribution to Tourism Development 10.15-11.30 Conference room 1 Session 2 Moderator: VICKY KATSONI ANASTASIOS-IOANNIS THEOCHARIDIS, GEORGE KARAVASILIS, VASILIKI VRANA, EVANGELOS KEHRIS, KONSTANTINOS ANTONIADIS What Is Affecting Customers Intention To Perform Social Media Marketing Activities In The Hotel Industry? GEORGE PAPADOPOULOS, PANAGIOTA DIONYSOPOULOU, GEORGE M. AGIOMYRGIANAKIS Impact of Social Media and Proprietary Media on Potential Tourists Holiday Planning Process. The Case of National Tourism Organizations ARISTOTELIS MARTINIS, ATHENA PAPADATOU, KATERINA KABASSI Internet Marketing Communication of Destination Management Organizations in Slovakia: The Case Study

DEMENI ELENA, MARIA TSOURELA, DIMITRIS PASCHALOUDIS, DAFNI- MARIA NERANTZAKI Wine Promotion through Social Media AGISILAOS KONIDARIS, ERATO KOUSTOUMPARDI Digital vs Traditional Marketing in Travel and Tourism 10.15-11.30 Conference Room 2 Session 2 Moderator: TILEMACHOS KOLIOPOULOS ARISTOTELIS MARTINIS, KATERINA KABASSI, GEORGIOS KARRIS, CHARICLEIA MINOTOU Unveiling the Profile of Tourists in Islands with Protected Areas to Promote Sustainable Tourism ZEFI DIMADAMA, ATHINA KOROVESI The Sustainable Development Goals of Tourism MARINA SHERESHEVA, ELENA KONDYUKOVA Museum Cluster in a Small City: Evidence from Russia MARCO VALERI, LESLIE FADLON Entrepreneurship and Co-Evolution In Tourism DIMITRIOS BELIAS, EFSTATHIOS VELISSARIOU, IOANNIS ROSSIDIS The contribution of HRM on the development of effective organizational culture in hotel units The case of Greek hotels

11.30 12.00 Coffee Break 12.00 13.30 Conference room 1 Session 3 Moderator: THEODOROS STAVRINOUDIS EVANGELIA PAPASOTIRIOU, GEORGIOS SIDIROPOULOS, STAMATIS NTANOS, MILTIADIS CHALIKIAS, MICHALIS SKORDOULIS, DIMITRIS DROSOS Burnout and Job Satisfaction: The Case of Physical Education Teachers in Local Sports Organizations CARRILLO-HIDALGO ISABEL, PULIDO-FERNÁNDEZ JUAN IGNACIO Examining the Organizational-Financial Structure of Public-Private Destination Management Organizations THEODOROS STAVRINOUDIS, CHRISTOS KAKAROUGKAS The Synthesis of the Variables Formulates Rewards System Culture (ReSCulture) DIMITRIS PAPAYIANNIS, SOFOKLIS SKOULTSOS, KONTIS ALEXIOS- PATAPIOS Enhancing Airports Employees Job Satisfaction with Training Techniques. Investing on IM.I.A. and the Case of Greek Airports Ground Handling Services 12:00 13:30 Conference Room 2 Session 3 Moderator: GEORGIA YFANTIDOU ANNA KOURTESOPOULOU, JOHN KEHAGIAS Online Hotel Customer s Perceived Service Quality and Purchase Intentions

ANTONIOS S. DALAKIS, GEORGIA YFANTIDOU, GEORGE COSTA Motives and Involvement of Tourists in Eastern Macedonia & Thrace ABDELOUAHAB EL BOUKHARI, RACHID OUMLIL, ALLAL ACHABA Value Creation in Service over The Last Two Decades: A Meta-Analysis DIMITRIOS BELIAS, IOANNIS ROSSIDIS, EFSTATHIOS VELISSARIOU Shaping The Consumers Behavior Who Are Using Airbnb. The case Of Airbnb's Users in Greece APOSTOLAKIS, BARITAKI, STERGIOU, VISAKDOURAKI Examination of Individual Preferences for Smart Hotels in Crete Evidence From Domestic Tourists 13.30 15.00 Lunch and Networking Opportunities 15.00 16.30 Conference room 1 Session 4 Moderator: GIUSY CARDIA DIMITRIOS BELIAS, CHRISTOS MANTAS, DIMITRIOS TSIOTAS The Impact of Corporate Culture in the Performance of the Front Desk Employees - The Case of Five Star Hotels in Greece KATSAITIS ARISTIDES, PAPAEFTHIMIOU EFI Philoxenia as a Component of the Tourism Experience in Culture and Total Quality Management in the Hotel Sector MEDÉIA VERÍSSIMO, CARLOS COSTA How to Overcome the Challenges of Using Netnography in Tourism Research? Reflections on a PhD Journey

GIUSY CARDIA, ANDREW JONES, DANIELE GAVELLI Innovating and Diversifying Cultural Tourism In Europe Through Smart Movie Tourism In Unesco Sites And Destinations. The Case Study of Famous Project RAHIL MARDANI, ALI AKBAR NAZARY A Survey on the Economical Entrepreneurship Status of Women in Attracting Tourism. Case Study : Handicraft and Production of Textiles in Beidokht City GÖKÇE ÖZDEMIR Social sustainability of e-distribution systems at hospitality industry 21.00 Greek Night (Optional) Saturday, 30 May 2018 All day Visit to Aigina Island (complimentary) Aegina (Aigina, Egina, Egine, Ägina) is located 26 km / 16 miles below Athens, is part of the Saronic islands group and can easily be reached within 40 minutes from Piraeus. Aegina is a place of rich history. The Temple of Aphaia is arguably the jewel in the crown of Aegina island. Aegina is the island of the pistachio nuts. They are called in Greek: Fistikia. Do not forget your sunscreen, swimming suit and hat!!!

The International Association of Cultural and Digital Tourism (IACuDiT) is a global network of people, projects and events that bear on a wide range of issues of concern and interest in cultural and digital tourism, in an era of major global changes. IACuDiT is a nonprofit international association which values creative, ethical and progressive action aimed at the improvement of global hospitality and tourism research on cultural and digital issues. The International Association of Cultural and Digital Tourism brings together a wide range of academics and industry practitioners from cultural, heritage, communication and innovational tourism backgrounds and interests. It mainly promotes and sponsors discussion, knowledge-sharing and close cooperation among scholars, researchers, policy makers and tourism professionals. It is based on the notion that: Technological changes do not influence the missions of cultural tourism actors in the areas of promotion and product development, but rather the manner of carrying them out. It provides its members with a timely, interactive and international platform to meet, discuss and debate cultural, heritage and other tourism issues that will affect the future direction of hospitality and tourism research and practice in a digital and innovational era. Its mission is to contribute to the paradigm changes needed, in order to achieve cultural tourism development on all levels, as the digital era suggests new possibilities and creates exciting horizons for future conversations with persons from a wide variety of national and international settings. For achieving our goals, we participate in European Union funded research projects in order to be at the forefront of scientific knowledge. If you are interested in cooperating with us, please mail at info@iacudit.org IACUDIT 47, Vizandiou Str., New Smirni, 17122, Athens, Greece Phone: +30-2106044405 Fax: +30-2106044405 E-mail: info@iacudit.org