Wing walker injured by nosewheel, Lockheed L-1011, March 27, 1997

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Wing walker injured by nosewheel, Lockheed L-, March 27, 997 Micro-summary: A wing walker was driven over by this L-'s nose wheel. Event Date: 997-3-27 at 84 EST Investigative Body: (NTSB), USA Investigative Body's Web Site: http://www.ntsb.gov/ Cautions:. Accident reports can be and sometimes are revised. Be sure to consult the investigative agency for the latest version before basing anything significant on content (e.g., thesis, research, etc). 2. Readers are advised that each report is a glimpse of events at specific points in time. While broad themes permeate the causal events leading up to crashes, and we can learn from those, the specific regulatory and technological environments can and do change. Your company's flight operations manual is the final authority as to the safe operation of your aircraft! 3. Reports may or may not represent reality. Many many non-scientific factors go into an investigation, including the magnitude of the event, the experience of the investigator, the political climate, relationship with the regulatory authority, technological and recovery capabilities, etc. It is recommended that the reader review all reports analytically. Even a "bad" report can be a very useful launching point for learning. 4. Contact us before reproducing or redistributing a report from this anthology. Individual countries have very differing views on copyright! We can advise you on the steps to follow. Aircraft Accident Reports on DVD, Copyright 26 by Flight Simulation Systems, LLC All rights reserved. www.fss.aero

NTSB ID: NYC97LA64 Aircraft Registration Number: N762DA Occurrence Date: 3/27/997 Most Critical Injury: Fatal Investigated By: NTSB Location/Time Nearest City/Place JAMAICA Zip Code Local Time Time Zone NY 4 84 EST Airport Proximity: On Airport Aircraft Information Summary Aircraft Manufacturer Lockheed Distance From Landing Facility: Model/Series L- Direction From Airport: Type of Aircraft Sightseeing Flight: No Narrative Brief narrative statement of facts, conditions and circumstances pertinent to the accident/incident: Air Medical Transport Flight: On March 27, 997, at 84 eastern standard time, a Lockheed L-, N762DA, operated by Delta Airlines as Flight 82, struck and fatally injured a company ground crew member while being towed onto a taxiway center line, after pushback from a terminal gate at the John F. Kennedy International Airport (JFK), Jamaica, New York. Visual meteorological conditions prevailed for the scheduled passenger flight that was destined for Nice, France. The flight crew of 3 and 89 passengers were not injured. An instrument flight rules flight plan had been filed for the flight conducted under 4 CFR Part 2. The airplane had been prepared for departure, and was pushed back from gate 23 by a ground crew of 3 Delta employees. The tug operator was seated facing the airplane, while wing walkers were placed at the left and right wing tips. The airplane was pushed back to the vicinity of the Lima and Alpha taxi line. The right wing walker, the designated Dispatch Agent (DA) for the flight, gave the tug operator the signal to start the engines. The tug operator then looked over his right shoulder to pull the airplane forward, to align it with the center line of the taxiway. During this movement, he maintained visual contact with the left wing walker. According to the left wing walker, when the forward motion was initiated, he and the right wing walker started to converge towards the tow bar, anticipating the disconnect that would occur when the airplane was stopped. The left wing walker observed the right wing walker near the tow bar, "doing something with what I took to be the headset cord." The left wing walker glanced back at the left wing tip, and when his vision returned back to the tow bar, he observed the right wing walker under the nose wheel of the airplane. The plug end of the tug operator's headset line cord was found under the airplane's nose wheel. A review of the Delta Ground Operations Manual -43 (GOM), revealed that the GOM did not specify where ground members of the pushback crew should be positioned during the pushback, to ensure safety. The GOM did not identify potential hazards associated with aircraft movement, and did not identify potential hazardous areas associated with aircraft engine operation. Additionally, the GOM did not differentiate between pushback operations from a gate, or pull forward/tow operations, used when the airplane was moved forward to be positioned on a taxiway center line. In a telephone interview with the left wing walker, he stated that the Dispatch Agent for a pushback operation was "...usually one of the two wing walkers." He also stated that headset disconnects during pushback occur, but did not happen frequently. According to the GOM, the dispatch agent, "... must remain in view of the tug driver, and should, to the greatest extent possible, remain in full view of the flight crew during the actual pushback maneuver." The Dispatch Agent was also required to monitor the pushback, and "be prepared to act on any signals from the wing walkers." No - Page

NTSB ID: NYC97LA64 Occurrence Date: 3/27/997 Narrative (Continued) Regarding tow bar disconnect procedures, the GOM stated: "The Tug Driver will signal to the Dispatch Agent and the Wing Walkers that the brakes are set using the 'brakes set' signal. At this point responsibility for the procedure is returned to the Dispatch Agent who will execute a 'hold position' signal to the flight deck while the tow bar is disconnected." The assigned ground crew supervisors on duty at the time of the accident were interviewed by a Federal Aviation Administration Inspector. During the interview they stated that they were aware of the tendency of the headset cord to disconnect from the aircraft, especially during certain sharp turns. When asked if the problem was being addressed they implied that it was expected as part of the job. When the supervisors were asked if the recurrent training had any emphasis on procedures to follow in the event anything out of the ordinary happened during a pushback, such as the headset cord disconnect, they replied "no." Regarding headset cord disconnects, the GOM stated: "Should the headset become inoperative during the actual pushback, stop the push. Establish visual communication with both the flight crew and the pushback crew, and give the headset inoperative hand signal. Once all personnel have been advised, continue the push using "Aircraft Pushback-Without Headset procedures." According to the Delta Airlines chief pilot at JFK, the crew had started the number 2 engine, and had started to motor the number engine, while the airplane was being moved forward. As a result of the accident, and the investigation, Delta Airlines revised their GOM. The revised GOM included the establishment of "danger zones," for ground crew personnel to avoid during airplane movement and engine start, the creation of "Wing Walker Alleyways," the implementation of "pull forward" procedures, and a recommended pushback/pull forward crew consisting of four personnel. Additionally, the revised GOM included expanded tow bar disconnect procedures, and several illustrations which depicted "danger zones," and the preferred location of ramp personnel during various stages of the pushback, and tow operations. - Page a

NTSB ID: NYC97LA64 Occurrence Date: 3/27/997 Landing Facility/Approach Information Airport Name Airport ID: Airport Elevation Runway Used Runway Length Runway Width JOHN F. KENNEDY INTL JFK 3 Ft. MSL Runway Surface Type: Runway Surface Condition: Type Instrument Approach: VFR Approach/Landing: Aircraft Information Aircraft Manufacturer Lockheed Model/Series L- Serial Number 93Y-2 Airworthiness Certificate(s): Transport Landing Gear Type: Retractable - Tricycle Homebuilt Aircraft? No Number of Seats: 286 Engine Type: Turbo Jet - Aircraft Inspection Information Type of Last Inspection Continuous Airworthiness - Emergency Locator Transmitter (ELT) Information Certified Max Gross Wt. Engine Manufacturer: Rolls-Royce Date of Last Inspection 5 LBS Number of Engines: 3 Model/Series: Rated Power: RB-2-22 4 LBS Time Since Last Inspection Hours Airframe Total Time Hours ELT Installed? No ELT Operated? ELT Aided in Locating Accident Site? Owner/Operator Information Registered Aircraft Owner DELTA AIR LINES, INC. Operator of Aircraft Same as Reg'd Aircraft Owner Street Address HARTSFIELD ATLANTA INTL ARPRT City ATLANTA Street Address Same as Reg'd Aircraft Owner City GA Zip Code 332 Zip Code Operator Does Business As: DELTA AIR LINES - Type of U.S. Certificate(s) Held: Air Carrier Operating Certificate(s): Flag Carrier/Domestic Operator Designator Code: DALA Operating Certificate: Operator Certificate: Regulation Flight Conducted Under: Part 2: Air Carrier Type of Flight Operation Conducted: Scheduled; International; Passenger Only - Page 2

First Pilot Information Name NTSB ID: NYC97LA64 Occurrence Date: 3/27/997 City Date of Birth Age 57 Sex: M Seat Occupied: Left Principal Profession: Civilian Pilot Certificate Number: Certificate(s): Airline Transport; Commercial Rating(s): Multi-engine Land; Single-engine Land Rotorcraft/Glider/LTA: Instrument Rating(s): Instructor Rating(s): Type Rating/Endorsement for Accident/Incident Aircraft? Yes Current Biennial Flight Review? Medical Cert.: Class Medical Cert. Status: Valid Medical--no waivers/lim. Date of Last Medical Exam: /997 - Flight Time Matrix All A/C This Make and Model Single Engine Mult-Engine Night Actual Instrument Simulated Rotorcraft Glider Lighter Than Air Total Time 83 622 Pilot In Command(PIC) Instructor Last 9 Days 73 73 Last 3 Days Last 24 Hours Seatbelt Used? Yes Shoulder Harness Used? Yes Toxicology Performed? No Second Pilot? Yes Flight Plan/Itinerary Type of Flight Plan Filed: IFR Departure Point Airport Identifier Departure Time Time Zone Same as Accident/Incident Location JFK Destination Airport Identifier NICE FO NCE Type of Clearance: Type of Airspace: IFR Class B Weather Information Source of Briefing: Company Method of Briefing: - Page 3

NTSB ID: NYC97LA64 Occurrence Date: 3/27/997 Weather Information WOF ID Observation Time Time Zone WOF Elevation WOF Distance From Accident Site Direction From Accident Site JFK 85 EST 3 Ft. MSL NM Deg. Mag. Sky/Lowest Cloud Condition: Clear Ft. AGL Condition of Light: Dusk Lowest Ceiling: Ft. AGL Visibility: SM Altimeter: 29. "Hg Temperature: 6 C Dew Point: 4 C Wind Direction: 24 Density Altitude: Ft. Wind Speed: 3 Gusts: Weather Condtions at Accident Site: Visual Conditions Visibility (RVR): Ft. Visibility (RVV) SM Intensity of Precipitation: Unknown Restrictions to Visibility: Type of Precipitation: Accident Information Aircraft Damage: Aircraft Fire: Aircraft Explosion Classification: U.S. Registered/U.S. Soil - Injury Summary Matrix First Pilot Second Pilot Student Pilot Flight Instructor Check Pilot Flight Engineer Cabin Attendants Other Crew Fatal Serious Minor TOTAL Passengers 89 89 - TOTAL ABOARD - 22 22 Other Ground - GRAND TOTAL - 22 23 - Page 4

NTSB ID: NYC97LA64 Occurrence Date: 3/27/997 Administrative Information Investigator-In-Charge (IIC) ROBERT L. PEARCE Additional Persons Participating in This Accident/Incident Investigation: JOSE A SERRANO NEW YORK - Page 5