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Tourism Snapshot A focus on the markets in which the CTC and its partners are active www.canada.travel/corporate January 214 Volume 1, Issue 1

Key highlights Total arrivals from CTC s international markets rose 2.1% in January 214. Strength in both the Core markets (+2.4%) and the Emerging and Transition markets (+21.8%) was somewhat muted by flat arrivals from the US (-.3%). Overnight arrivals from China surged 63.7% during the Chinese New Year holiday period (the official day of celebration was Jan. 31). Although temporary, this increase in travel made China (26,762 arrivals) the single largest inbound overseas market for Canada, placing it ahead of the UK (26,344 arrivals) for the first time. The holiday came in February last year, so results for the two months will need to be considered in aggregate. Excluding China, Emerging and Transition markets grew 5.3% on gains from all markets except Brazil (-2.2%). Mexico (+14%) and India (+8.1%) saw the largest increases in arrivals in this group. A weak January from France (-4.2%) stood in contrast to strong performances from the other CTC Core markets in Germany (+7.5%), Australia (+6.1%) and the UK (+3%).

Tourism review Inbound highlights Overnight trips to Canada Jan. 214 14/13 Jan. % Change United States Automobile 256,936.4 Plane 187,757 1.4 Other 31,591-14. US Total 476,284 -.3% Core Markets UK 26,344 3. France 18,854-4.2 Germany 1,97 7.5 Australia 18,167 6.1 Core Total 74,272 2.4% Emerging/Transition Markets Japan 1,94 4.7 South Korea 9,778 3.5 Mexico 9,171 14. Brazil 8,217-2.2 China 26,762 63.7 India 6,72 8.1 Emerging/Transition Markets Total 7,724 21.8% CTC Overseas Key Markets 144,996 11.% Other Overseas Countries 84,756 11.4% Total Non-US Countries 229,752 11.2% Total Countries 76,36 3.1% Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. International trips Overnight arrivals (s) 2,5 2, 1,5 1, 5 214 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Canada welcomed approximately 7, international visitors in January, an increase of 3.1% compared with the same month in 213. Overnight arrivals from Germany (+7.5%), Australia (+6.1%) and the UK (+3%) rose in January, while those from France declined (-4.2%). Total arrivals from CTC s Core markets numbered 74,272, up 2.4% over January 213. Total arrivals from CTC s Emerging and Transition markets (Japan, South Korea, Mexico, Brazil, China and India) rose 21.8% in January to 7,724. Arrivals from Mexico (+14%) and India (+8.1%) expanded strongly, but it was a surge in arrivals from China (+63.7%) during the Chinese New Year holiday period that dominated the results. 2 Tourism Snapshot January 214

United States Core Markets Emerging Markets 2, 3 18 Overnight arrivals (s) 1,8 1,6 1,4 1,2 1, 8 6 4 2 214 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Overnight arrivals (s) 25 2 15 1 5 214 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Overnight arrivals (s) 16 14 12 1 8 6 4 2 214 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Overnight visitation from the US edged down.3% in January to 476,284. Auto (+.4%) and air (+1.4%) arrivals increased modestly, while the number of travellers arriving by other means declined 14%. In January, only the provinces of Quebec (+4.7%), British Columbia (+9.4%) and Yukon (+8%) saw gains in the number of overnight US border-crossing arrivals. Contrary to the decline seen in France (-4.2%), arrivals from Germany (+7.5%) and the UK (+3%) surged ahead in January. German arrivals to Ontario (+17.5%) were particularly strong. In January 214, arrivals from Australia increased 6.1% to 18,167, with most of the gains going to Alberta (+16.5%) and British Columbia (+7%). Overnight arrivals from China surged 63.7% during the busy Chinese New Year travel period at the end of January, leading the Emerging and Transition markets to a 21.8% gain overall. The holiday fell on January 31 this year, compared with February 1 in 213, so the two months will need to be considered in aggregate in order to determine year-over-year organic growth. The temporary bump in travel made China (26,762 arrivals) the single largest inbound overseas market for Canada in January, placing it ahead of the UK (26,344 arrivals) in the monthly rankings for the first time. Excluding China, Emerging and Transition markets grew 5.3% on strong performances from Mexico (+14%) and India (+8.1%). Japan (+4.7%) and South Korea (+3.5%) also saw gains, while arrivals from Brazil (-2.2%) declined. 3 Tourism Snapshot January 214

Market Watch Arrivals from other selected European markets were generally positive in January 214: Switzerland (+5%), Spain (+8.1%) and Italy (+9.5%) all moved ahead compared with January 213, while arrivals from Netherlands (-6.1%) declined. In January, arrivals from Hong Kong (+58.4%) and Taiwan (+34.1%) surged ahead in connection with the busy Chinese New Year holiday travel period. Overnight trips to Canada, by selected markets Trips 1, 9, 8, 7, 6, 5, 4, 3, 2, 1, 8,86 8,717 4,53 3,567 3,31 2,962 3,496 3,337 4,132 3,78 3,343 3,134 1,577 1,745 2,52 3,37 3,594 3,846 Hong Kong Taiwan Italy Netherlands Spain Switzerland Jan. 27 Jan. 29 Jan. 213 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Travel Characteristics Highlights (Q1-214) The International Travel Survey is currently going through a modernization initiative. We anticipate that the next release by Statistics Canada will be in the first half of 214. Overnight trips to Canada, by selected markets Jan. 214 14/13 Jan. % Change Italy 4,132 9.5 Netherlands 3,134-6.1 Spain 2,52 8.1 Switzerland 3,846 5. Hong Kong 8,717 58.4 Taiwan 2,962 34.1 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 4 Tourism Snapshot January 214

Competitive review (January - December 213)** International Travel (in thousands) Trips From: Canada 13/12 Change Trips To: Australia 13/12 Change Total International 16,589.7 1.5% 6,482.4 5.5% United States 12,8. 1.% 58.7 6.2% Canada... 119.4 -.5% Core Markets United Kingdom 645.7-1.3% 634.1 6.8% France 459.5.9% 13.6 6.1% Germany 311.4 -.1% 162.6 5.% Australia 264.2 2.4% Emerging/Transition Markets Japan 224.9 -.6% 328.9-7.8% South Korea 144.6 3.3% 193. -1.9% Mexico 15.9 6.3% Brazil 93.8.2% 34.2 1.3% China 352.6 22.3% 715.3 14.2% India 147.1.3% 171.7 7.9% Total Key Markets 14,82.5 1.4% 2,971.5 5.7% For all of 213, Australia and Canada saw 5.5% and 1.5% increases in overnight arrivals respectively. Both Australia (+14.2%) and Canada (+22.3%) saw large gains in arrivals from China during 213, making it the top performing market in terms of growth for both countries. Arrivals to Canada from both the UK (-1.3%) and Germany (-.1%) declined, while arrivals to Australia from the UK (+6.8%) and Germany (+5%) increased. Arrivals from France to both Canada (+.9%) and Australia (+6.1%) rose during 213. In 213, Australia experienced decreases in overnight arrivals from Japan (-7.8%) and South Korea (-1.9%), while Canada had mixed results, with a decline from Japan (-.6%) and an increase from South Korea (+3.3%). Not applicable. or data not available. Note: Statistics Canada preliminary figures. Sources: Statistics Canada; Tourism Australia. ** US visitation data for December 213 was not available due to a delay of the change of entry process for US visitors. 5 Tourism Snapshot January 214

Canadian outbound trips Overnight trips by Canadians In January 214, Canadian outbound travel increased 2.7% compared with the same month in 213 to approximately 2.7 million trips. Trips (in s) 1,8 1,6 1,4 1,2 1, 8 6 1,318 995 1,397 1,67 1,526 1,111 1,577 1,579 1,51 1,121 The number of Canadians visiting the US during the month of January edged up.2% to 1.58 million. Canadian overnight travel to overseas destinations (excluding the US) rose 6.6% to 1.12 million trips. In January, most Canadians re-entered the country from the US through Ontario (74,96 entries, +1.3%), British Columbia (327,12 entries, -3.3%) and Quebec (242,783 entries, -.8%). 4 2 - Jan. 21 Jan. 211 Jan. 212 Jan. 213 Jan. 214 United States Other Countries Ontario recorded the largest re-entry of Canadians from overseas countries in January 214 (56,883 entries, +2%), followed by Quebec (273,936 entries, +8.4%) and British Columbia (17,996 entries, +13.7%). Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips by Canadians Jan. 214 14/13 Jan. % Change United States 1,579,194.2 Other Countries 1,12,732 6.6 Total Trips from Canada 2,699,926 2.7 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 6 Tourism Snapshot January 214

Consumer outlook Consumer confidence Canada: After three consecutive monthly declines, the Index of Consumer Confidence increased by a marginal 1 point in January, leaving the national index at just 81.4 (22 = 1). Canadians continue to have significant concerns about the country s economic performance. USA: The Conference Board Consumer Confidence Index, which had rebounded in December, increased again in January. The Index now stands at 8.7 (1985=1), up from 77.5 in December. Sources: Consumer Confidence Index, the Conference Board (USA); and Index of Consumer Confidence, the Conference Board of Canada. Accommodations Please note that at the time of publication, we were unable to update Canada s Accommodations Table as a result of PKF Consulting Inc. s Trends in the Canadian Hotel Industry National Market Report not being available. The figures for January and February will be published jointly in mid-april 214. CTC Market Research & Evaluation 7 Tourism Snapshot January 214