Total Time: Content: Question/answer:

Domestic Fares and Pricing Fares and Rules Lesson: Total Time: Content: Question/answer: Expert Fares and Rules 60 50 10 Lesson Description: These topics review MoneySaver and Specific Airlines Fares and Rules system. The Worldspan expert will learn time saving shortcuts for retrieving both fares and rules in the Worldspan Fares and Pricing system. The topics discussed in this lesson are MoneySaver and Specific Airline Fares Continuation entries Ultimate Fare Search Availability from fares display Fares from availability display Historical Fares Worldspan Fares Rules Author: Jan Bridges SME: Approved: Master PNRs: There are no PNRs used in this class. The instructor does need to verify that the FBC codes used for current pricing are still valid. Instructors notes: 6/12/2002 Page 1

Fares and Rules Domestic Fares and Pricing PowerPoint 1 Welcome to Fares and Rules PowerPoint 2-4 Objectives At the end of this lesson, you will be able to: Request MoneySaver and Specific Airline Fares Use continuation entries to: Display a previous fares display Move between fares displays Request a fare by fare type and passenger type code PowerPoint 3 Request a fares display from availability Request availability from a fares display Use Ultimate Fare Search Request a Historical Fares Display PowerPoint - 4 Display and interpret Worldspan Fare Rules Display a partial Fares Rules Display specific Fare Rules Display Fare Rules by Fare Basis Code 2 6/12/2002

Domestic Fares and Pricing Fares and Rules PowerPoint 5-6 Agenda MoneySaver Fares Specific Airline Fares Continuation Entries Miscellaneous fare functions Availability from fares display Fares display from availability Ultimate Fare Search Historical Fares PowerPoint - 6 Worldspan Fare Rules Partial Fare Rules Fare Rules Menu Specific Fare Rules Fare Rules by Fare Basis Code Worldspan contains millions of fares for city pairs worldwide using two sources: ATPCO - Air Tariff Publishing Company, a Washington, DC computer firm with whom airlines file their fares. ATPCO U.S./Canada domestic fares and rules data are loaded three times a day, Monday Friday. Saturday and Sunday they are loaded once a day. International fares and rules data are loaded four times a day, Monday Friday and on Saturday and Sunday they are loaded once a day. SITA Societe Internationale Telecommunications 6/12/2002 Page 3

Fares and Rules Domestic Fares and Pricing Aeronautiques. An airline worldwide telecommunications and information services network headquartered in Paris, with a U.S. location in Atlanta, GA. SITA serves as a collector of fare data, not as an official government filing agency. It provides all fares for travel within or between all countries except U. S. and Canada. There are 2 transmissions Monday Friday and on Saturday and Sunday they are transmitted once a day. The following types of fare displays can be accessed in Worldspan: Worldspan MoneySaver Display Provides normal (NL) and excursion (EX) fares for participating airlines, for specified city pairs, displaying them in lowest to highest order. Specific Airline Display Provides fares for participating airlines in lowest to highest order. Worldspan Accessplus Fares Display Provides access to fare information in another airlines system through the use of Access Plus. Historical Fares Allows access to fare information based not only on current date but also a past date up to 13 months. The Worldspan fare quote system is flexible, allowing you to: Request a comparison fares display of both normal and excursion fares. Move from one fares display to another, (i.e., specific to MoneySaver). Request fares by fare type, departure date, airline or Ultimate Fare Search in any combination. Move from one fare type, departure date, airline or Ultimate Fare Search in any combination. Request a display in either NUCS or base fare amount. Request a display in any currency using a valid IATA currency code. Request a display either sorted from lowest to highest or highest to lowest. 4 6/12/2002

Domestic Fares and Pricing Fares and Rules Application Sharing 1. Access HELP FARES and review index. HELP FARES 2. Access INFO FARES and review index. INFO FARES A MoneySaver Fares display provides a list of one-way and round-trip fares for all airlines participating in Worldspan for a specific city pairs. Fares to or from the U.S., include the domestic excise tax. Fares to or from Alaska and /or Hawaii include the prorated domestic excise tax and the departure tax. The arrival tax is included on applicable roundtrip fares. Passenger Facility Charges (PFCs) and the flight segment tax (ZP) are not included. International fares do not include taxes, Passenger Facility Charges or flight segment taxes. MoneySaver Fares display defaults to normal and excursion fares (NLX), mixed, both one-way and round-trip. Worldspan defaults to today s date if a travel date is not specified. Fares are listed lowest to highest regardless of fare basis code, so the least expensive fare within the requested fare type is always at the top of the display. Only published circle and round-the-world fares are shown in a MoneySaver Fares display. These fare types are currently restricted from auto pricing 6/12/2002 Page 5

Fares and Rules Domestic Fares and Pricing The maximum number of fares that can be displayed at one time is, 255. MORE FARES AVAILABLE appears at the bottom of a MoneySaver Fares display when more fares exist in the requested market. A more specific fares entry is needed to narrow down the search. 1. Request Money Saver Fares from Boston (BOS) to Miami (MIA). 4FBOSMIA /A/ **MONEYSAVER FARES**LOADED 20JUL 00 27EST/20JUL 05 27GMT /B/ BOSMIA NLX FARES FOR TRVL 29JUL01 AND TKTG 20JUL /C/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LN A/L F.B.C. USD OW RT EFF LTK AP MIN/MAX 1 UA V14COMSN 128.00 9JUN98-14 SAT@ - 2 DL #LA4JULN 81.00 162.00 29JUN98-1M - / - 3 AA #ME21NR 225.00 11FEB98 - ## SAT@ 30 4 CO *QE21JI 225.00 22MAY98 - ## SAT@ 1M ------------------------------------------------------------ /D//E//F/ /G/ /H/ /I/ /J/ /K/ /L/ /M/ Display Explanation Label Header Description A B C MONEY SAVER FARES LOADED 20JUL 00:27EDT/20JUL 05:27GMT BOSMIA NLX FOR TVL 29JUL01 AND TKTG 20JUL US TAXES VARY * SEG/PFC CHARGES Type of display Date and time of last fare load- Shown as Eastern (EST or EDT) and Greenwich Mean Time (GMT) using the 24 hour clock City pair requested Fare Types (normal and excursion) Travel and ticketing date Advisory message regarding taxes, flight segment tax, PFC charges, fuel charges 6 6/12/2002

Domestic Fares and Pricing Fares and Rules Label Header Description MAY APPLY D LN 2 E A/L DL F # * G F.B.C. LA4JULN Line number Allows rules display by line number Airline fare filed by Delta # - Indicates black out dates exist * - Fare does not auto price. Also indicates the fare may be a published circle trip or round-the-world fare. These currently do not auto price FARE BASIS CODE / Ticket Designator field Maximum 8 characters. If the combined field exceeds 8 characters, only the first 8 will show. H OW One-way fare column. If the one-way column is blank the roundtrip fare cannot be divided by 2 for a one-way fare. I RT Roundtrip column. If the roundtrip column is blank the one-way fare cannot be doubled to produce a roundtrip fare. /2X OW/ in this column indicates the one-way fare can be doubled to produce a roundtrip fare- J EFF Travel effective date First date travel can begin due to other fare restrictions, season or advance purchasetravel may not be valid on this date K LTK Last date that ticketing and sale of this fare is permitted L AP ## 14 1M Advance purchase ## - See rules for details 14 - Days prior to departure 1M Months prior to departure M MIN/MAX MIN/MAX Minimum and maximum stay requirements. Numeric The number of days a passenger must stay e.g. 14/60 rule indicates the return travel may not commence prior to the 14 th day at 1201 A or no later than midnight of the 60 th day Month The letter M after a number indicates the number of months required for a stay i.e. 1M Day of The 3 letter day of the week 6/12/2002 Page 7

Fares and Rules Domestic Fares and Pricing Label Header Description indicates day of the week return may not commence until the day shown @ Rules provisions vary by travel date ## Complicated details- see rule 4F.RN#MIN or 4F.RN#MAX A Specific Fares display provides fares for airlines participating in Worldspan lowest to highest order, beginning with round-trip fares and progressing to one-way fares. Application Sharing 1. Access INFO 4FDOM and review. INFO 4FDOM 2. Request a Specific Airline Fares display between Atlanta (ATL) and San Francisco (SFO). Point out differences between MoneySaver Fares display and Specific Airline Fares display. 4FATLSFO-DL /A/ 4FATLSFO-DL NLX FARES /B/ ATLSFO-DL 28JUL01 $$ AA CO F9 HP NW TW UA US /C/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN/ BKG NBR CODE OW USD EFF DISC FST/LST NBR DT MAX CDE 1 L9E14NR R 407.00 21JUN9 - - 86 ## SU@ 30 L 2 KE21NR R 491.00 21JUN9 - - 86 ## SU@ 30 K 3 #QES21NN R 572.00 1JUN9 - - 86 ## SU@ 30 Q 4 QE21NN R 622.00 1JUN9 - - 86 ## SU@ 30 Q 5 QE14NR R 596.00 21JUN9 - - 86 - - / - Q 6 #HES14NN R 791.00 1JUN9 - - 86 - -/ - H) 7 F06 R1199.00 01OCT9 - - 86 - - / - FC ---------------------------------------------------------- 8 6/12/2002

Domestic Fares and Pricing Fares and Rules Display Explanation Label Header Description A B 4FATLSFO-DL NLX FARES ATLSFO-DL 28JUL01 $$ AA CO F9 HP NW TW UA US C US TAXES VARY * SEG/PFC/FUEL CHARGES MAY APPLY Entry repeated, fare type displayed City pair, airline and date requested (will default to current date if no date is requested) $$ - Indicates other airlines MoneySaver Fares in this market Advisory message regarding taxes, flight segment tax, PFC charges 6/12/2002 Page 9

Fares and Rules Domestic Fares and Pricing 3. Access HELP CODES and review the index HELP CODES 4. MD once and tab to HELP FDC and review. MD 5. Access HELP 4F* and review. HELP 4F* 6. Redisplay last fares display and Move Right (MR) 4F* MR /AA/ FARES LOADED - 01JUN01 12:05EDT / 01JUN01 16:05GMT ATLSFO-DL 1JUN01 $$ AA CO F9 HP NW TW UA US /BB/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE TRVL NBR CODE OW USD COMP Q PEN RULE CNV 1 L9E14NR R 388.00 - N Y 4213 N 2 *LO14ANN R 440.00 7SEP0 N Y 4640 N 3 *LP14ANN R 520.00 7SEP0 N Y 4640 N 4 #QES21NN R 572.00 - N Y 4242 N 5 B06 635.00 - N Y 2000 N ----------------------------------------------------------- /CC/ /DD/ /EE/ /FF/ /GG/ Display Explanation Label Header Description AA FARES LOADED 01JUN01 12:05EDT/01JUN01 16:05GMT BB US TAXES VARY * SEG/PFC CHARGES MAY APPLY CC TRVL COMP 07SEP0 DD Q N Date and time of last fare load shown both in Eastern (EST or EDT) and Greenwich Mean (GMT) times using the 24 hour clock Advisory message regarding taxes, flight segment tax, PFC charges Travel complete date Q Applicable surcharge N no surcharges Y yes surcharges Y yes surcharge 10 6/12/2002

Domestic Fares and Pricing Fares and Rules Label Header Description Amount directional or seasonal EE PEN Penalty Applies Y Y Yes penalty applies N No penalty applies FF Rule Fare rule number GG CNV N Converted fare Y fare is converted from airline currency to requested currency N fare was filed in the requested or default currency 7. Move right to season s display and review (MRS). (This entry is only applicable for carrier specific request). (ML) to return to original display. MRS DISCUSS AND THEN ENTER ML ATLSFO-DL 01JUN99 $$ AA CO F9 HP NW TW UA US /AAA/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE SEASONAL APPLICATION NBR CODE OW USD @USE OUTBOUND SEASON RT 1 L9E14NR R 388.00 ALL YEAR - 2 HDGLGA 199.00 ALL YEAR - 3 KLVUSA99 226.00 01APR-31MAY *MORE SEASONS IN RULE 4 KHVUSA99 248.00 01JUN-31AUG *MORE SEASONS IN RULE 5 *BMIL 362.00 ALL YEAR - 6 #JFFY 800.00 ALL YEAR - 7 JFFYNR 800.00 16DEC-10JAN - 8 FFY06NR 800.00 16DEC-10JAN - 9 #FFY06 800.00 ALL YEAR - ------------------------------------------------------ /AAA/ /BBB 6/12/2002 Page 11

Fares and Rules Domestic Fares and Pricing Display Explanation Label Header Description AAA 16DEC 10JAN First non-directional or outbound date. The seasonal range of dates display for each trip. If more than one range per season applies *MORE SEASONS IN RULE displays in the second column. BBB MORE SEASONS IN RULE SECOND NONDIRECTIONAL OR INBOUND DATE COLUMN WILL CONTAIN INBOUND SEASONAL DATE RANGES. Fare Type Codes designate the type(s) of fares to be displayed. A fares display entry can include up to five Fare Type Codes, using a slash to separate the Fare Type Codes. Worldspan defaults to normal and excursion (NLX) fare in a fares display. Fare Type Codes of ALL is best used when a fare cannot be located or it is not known how the airline filed a fare. Application Sharing 8. Access HELP FTC and review. HELP FTC 9. Display fares from Atlanta to Washington, D. C. using the following FTC s: Military ML Promotional Fares PR 4FATLWASML/PR 12 6/12/2002

Domestic Fares and Pricing Fares and Rules 10. Redisplay for Continental Airlines only. Then redisplay for all airlines: 4F*-CO 4F*A A fares display entry can search for specific fares based on Passenger Type Codes. (PTC) PTC s can be used instead of, or in addition to, Fare Type Codes, with a maximum of five per entry. Application Sharing 11. Access HELP PTC, move down to the list of Passenger type Codes and review. HELP PTC Senior Citizen, (SRC) and child (CNN) are the most commonly used Passenger Type Codes. 12. Display fares from Atlanta (ATL) to Washington (WAS) using the following PTCs and review: Senior Citizen Military SRC MIL 4FATLWASSRC/MIL 6/12/2002 Page 13

Fares and Rules Domestic Fares and Pricing 13. Display military fares on Delta from Atlanta (ATL) to Washington, D.C. (WAS) and review. 4FATLWASMIL-DL Continuation entries provide a simplified method of redisplaying a previous fare display or moving from one fares display to another. 14. Access HELP 4FOPT and review. HELP 4FOPT 15. Redisplay the last fares display and request all fares. 4F*A 16. Request availability display from the fares on United Airlines. A.4F-UA 17. Access HELP AVAILFARES and review. HELP AVAILFARES Ultimate Fare Search (UFS) allows certain options to be added to a fares display entry. Fares that do not apply to the options entered are not displayed. Ultimate Fare Search can be used for all fares displays to edit the following. 14 6/12/2002

Domestic Fares and Pricing Fares and Rules PowerPoint 7-9 Ultimate Fare Search edits for the following Seasonal restrictions Advance purchase requirements Day of week application (edits leave and return dates individually) Fare effective dates PowerPoint - 8 Minimum and maximum stay requirements Blackout dates Fare discontinued date Travel complete date PowerPoint - 9 Ultimate Fare Search does not edit the following: Time of day restrictions Specific airport restrictions Routings Specific flight numbers 6/12/2002 Page 15

Fares and Rules Domestic Fares and Pricing Application Sharing 1. Access HELP UFS and review. HELP UFS 2. Display fares from Salt Lake City to Boston leaving on the 23 rd of next month and returning on the 27 th of next month. 4FSLCBOS/L23MMM/R27MMM 3. Redisplay the last fares display and request Delta fares. 4F*-DL 4. Request availability from fares display and return to fares display: A. 4F 4F.A-DL 5. Redisplay the fares removing all edits. 4F*/LCXL Worldspan provides a historical fares display in selected domestic and international markets for up to 13 months. The entry to request this fare information requires the following: Airline Code Ticketing Date with year Travel date with year 16 6/12/2002

Domestic Fares and Pricing Fares and Rules The ticketing date and travel day can appear in any order. Historical fares are captured each day, after the last fare load. The response looks like a Specific Fares display, with the exception of the header line. Application Sharing 1. Access INFO 4F*H and review. INFO 4F*H. 2. Access HELP 4F*H. Move down to past date entries and review. HELP 4F*H MD 3. Display historical fares for ticketing on the 15 th of last month and travel on the 22 nd of last month from Atlanta (ATL) to San Francisco (SFO) on American. 4FATLSFO15MMMYY22MMMYY-AA (MMM = MONTH, YY = YEAR) Within a fares display, key elements to qualify passengers for a fare amount are found in the mini-rule. Tab stops allow easy access to the specific rule text. Mini rules are an alternative to the full text rule and displays the basic rules of a fare in an abbreviated format. Worldspan defaults to the mini rule when a 4F.R entry is made. ATPCO transmits updates to domestic rules three times a day and international updates are received four times a day. 6/12/2002 Page 17

Fares and Rules Domestic Fares and Pricing Application Sharing 1. Access HELP RULES, INFO RULEEXPL and review. HELP RULES INFO RULEEXPL 2 Display fares from HOULAX on United for the 29 th OCT 4FHOULAX29OCT-UA (a)houlax-ua 29OCT01 *RULE DISPLAY* TARIFF 011 RULE 4165 (b) (c) (d) (e) (f) (g) (h) 004-FARE BASIS USD TAX TOTAL PTC FT QE73NR R 381.39 28.61 410.00 ADT EX QE73NR/INF50 R 190.70 14.30 205.00 INS EX QE73NR/IN00 R 0.00 0.00 0.00 INF EX QE73NR/SD10 R 343.26 25.74 369.00 SRC EX QE73NR/SD10C R 343.26 25.74 369.00 CMP EX (i)booking CODES Q QN (j)first TRAVEL -24SEP01 (k)seasons - NO RESTRICTION PENALTIES - CHANGE-100.00 USD CANCEL-NON REF FOR ALL CONDITIONS SEE TEXT RULE >4F.R4#PEN ( DAY/TIME - NO RESTRICTION ADV RES/TKT - RES REQ 7 DAYS BEFORE DEPART TKTG WITHIN 1 DAY AFTER RESERVATIONS OR AT LEAST 7 DAYS BEFORE DEPART WHICHEVER IS EARLIER ALL SEGMENTS MUST BE CONFIRMED FURTHER RESTR APPLY SEE TEXT RULE >4F.R4#ADV ( MIN STAY - BEGIN TVL MON/TUE/WED/THU/SUN RETURN AFTER 3 DAYS AFTER DEPARTURE FROM ORIGIN BEGIN TVL FRI/SAT RETURN FIRST SUNDAY AFTER DEPARTURE FROM ORIGIN FURTHER RESTR APPLY SEE TEXT RULE >4F.R4#MIN ( 18 6/12/2002

Domestic Fares and Pricing Fares and Rules Display Explanation Label Header Description a HOULAX -UA 29OCT01 RULE DISPLAY TARIFF 011 RULE 4165 Departure and arrival cities Airline Current date Header Tariff filing Rule number b 004 Line number from fares display c FARE BASIS Fare basis code/ticket designator QE73NR R R = Round trip O = One-way d USD Base fare and currency code 381.39 e TAX U.S. domestic excise tax 28.61 f TOTAL Total fare 410.00 g PTC Passenger Type Code ADT h FT Fare Type Code EX EX Adult excursion j BOOKING CODES Q QN Booking code(s) one or two character code the fare must be booked in to qualify k SEASONS NO RESTRICTIONS Application Sharing for the displayed fare Rule categories to find specific information, i.e., season, penalities 1. Redisplay the last fares display. 4F* 2. Access the HELP display for the fare on line 5. 4F.R5#HELP 6/12/2002 Page 19

Fares and Rules Domestic Fares and Pricing 3. Move down to view remaining options. MD 4. Access INFO RULEG and review. INFO RULEG The MENU test display contains only the rule categories applicable to the fare requested in the entry. The MENU provides the capability to <TAB> to a specific category, or return to the fares display. Application Sharing 1. Redisplay the last fares display. 4F* 2. Access the MENU display for the fare on line 1 and review. 4F.R1#MENU 3. Tab to Penalties, enter and review. <TAB> 4F.R1<PEN> Specific Rules Display allows a specific category of the rule to be displayed by adding the three-character code to the mini rule entry. Up to five categories can be requested at one time. 20 6/12/2002

Domestic Fares and Pricing Fares and Rules Application Sharing 1. Redisplay the last fares display. 4F* 2. Access categories PEN, ADV and BLA for the fare on line 2 and review. 4F.R2#PEN/ADV/BLA A fare rule for an airline in a specific market can be displayed by using a valid fare basis code (FBC). Expired or canceled fare basis codes are not acceptable. Application Sharing 1. Access HELP RULES and review. HELP RULES 2. Display the fare rule for Northwest Airlines from Detroit (DTW) to Kansas City using the FBC of Y26. 4FDTWMCI*Y26-NW A specific rule category can also be combined with a fare basis code. Up to five categories can be displayed at one time. 6/12/2002 Page 21

Fares and Rules Domestic Fares and Pricing 3. Display the advanced purchase rule and black out dates for Delta Air Lines traveling from Miami to Boston using the FBC of KE14TN. 4FMIABOS*KE14TN-DL#ADV/PEN Summary review We will now return to the Whiteboard and review what we have discussed today. PowerPoint - 10 Multiple Fare Types When using Multiple Fare types you have a maximum of 5 fare types per entry Normal, Excursion, Senior & Carrier 4FATLMIANL/EX/SRC-DL Multiple PTC 4FATLMIAADT/SRC/CMP 22 6/12/2002

Domestic Fares and Pricing Fares and Rules PowerPoint - 11 Multiple Fare and PTC Types Continued PTC, Carrier & Booking Class 4FATLFLLSRC-DL#K Ultimate Fare Search using fare type, carrier & specific dates 4FMSPMIANL/EX-NW/L14DEC/R28DEC PowerPoint - 12 Multiple Fare and PTC Types Continued Ultimate Fare Search using fare type, carrier, specific dates and maximum rate 4FATLPHXEX-DL/MR-400/L23JUL/R29JUL PowerPoint - 13 Fares Availability MoneySaver fares from availability 4F.A Availability from fares display adding time frame A.4F9A Ultimate Fare Search from availability w/dates 4F.A/L23JUN/27JUN 6/12/2002 Page 23

Fares and Rules Domestic Fares and Pricing PowerPoint - 14 Fares Availability Continued Ultimate Fare Search from availability w/dates 4F.A/L23JUN/27JUN PowerPoint - 15 Historical Fare Historical fare quote (13 months) 4FMSPORD10OCT017OCT01-DL (tkt date)(tvl date) PowerPoint - 16 Fares Continuation Entries 4F* -Redisplay last fares display 4F*NL Redisplay new fare type 4F*ADT/SRC Redisplay specific PTC 24 6/12/2002

Domestic Fares and Pricing Fares and Rules PowerPoint - 17 Miscellaneous MR Moves right in fare display ML Moves left in fare display MRS Moves right for season in specific fare display PowerPoint - 18 HELP & INFO Pages HELP 4F HELP 4FOPT HELP A.4F HELP PTC INFO 4FOPT INFO FARE* HELP UA0 This HELP page will display direct access entries for specific carrier most carrier have fares display formats PowerPoint 19 Questions 6/12/2002 Page 25

Fares and Rules Domestic Fares and Pricing PowerPoint - 20 Self-Study Tutorials Fares Related Topics Self-Study Tutorials Worldspan Fares System Itinerary Pricing PowerPoint - 21 Thank You For participating in Expert Fares & Rules For questions and comments, please send an e-mail to: training@worldspan.com PowerPoint -22 Evaluation 26 6/12/2002