TripCase Basics For Travelers February 2013 1
TripCase is a one-stop web and mobile application that, quite simply, makes life easier for travelers. By monitoring trip details and anticipating traveler needs, TripCase offers relevant advice and smart solutions whenever and wherever needed. Travelers receive critical flight alerts, weather delay updates, security notices and other valuable information, all free of charge. TripCase helps people travel with less stress. 2
What is TripCase? TripCase is a consumer app that enables travelers to manage trips from any booking source, retrieve global travel documents and connect to GetThere mobile TripCase Web & Mobile platforms are supported in English today with more languages planned later this year TripCase is already used by travelers in 100+ countries 3
Choice of Platforms for Managing Trips in TripCase Web BlackBerry via the mobileoptimized website iphone Android Tablets: www.touch.tripcase.com Mobile: www.m.tripcase.com 4
Streamlined TripCase profile setup 5 Verify link in confirmation email will complete the signup process 5
Reminder to download the app 6
Create Your TripCase Profile Web is best At TripCase > Profile > Notification Settings Specify your Notification preferences TripCase will notify you of delays, cancellations, and gate changes amongst other valuable messages about your trip 7
Create Your TripCase Profile email Addresses At TripCase > Profile > Email Settings Be sure to enter all of the email addresses you use to book travel 8
Set Up Your TripCase Connections At TripCase > My Trips > View Trips > Share Itinerary Set up others you wish to keep informed about your flights arrival status. 9
Calendar Setup At TripCase > Calendar Update calendar trip-by-trip by downloading and importing.ics file Manage autosynchronization for ALL trips using Subscription Method *Additional calendar documentation available upon request. 10
Trips Imported to TripCase Are Immediately Viewable After importing a trip into TripCase, travelers see the details of the most timely, relevant travel segment During travel = current or upcoming flight, hotel, etc. Prior to travel = first segment in next upcoming itinerary Travelers can manually add any trip-related elements including ground transportation, dining plans, other activities the list goes on and on Email confirmations for anything not booked by your travel agency may be sent directly to trips@tripcase.com 11
Anticipates travelers information needs Air segment Click to call Weather during travel dates Navigate detailed view of each trip segment Alternate flights 12
TripCase Contextual Tools for Travelers 13 13
Add all your trip elements to TripCase All these elements can be pulled together into a single TRIP Hotel Reservations Activities Attractions Cruise Ferry Dining Reservations Ground Transportation Meetings Rail 14 14
TripCase messages travelers Travelers with iphones receive push messages for most important alerts Gate changes, flight delays of 15+ minutes, cancellation WA 123 WORLDWIDE AIR Sabre Proprietary and Confidential 15 15
Standard TripCase messaging Flight notifications Baggage claim advice Airline check-in reminders Missing loyalty program ID Hotel shuttle availability and many more 16
TripCase offers instant access With TripCase, travelers can click-to-call their travel agency Travelers can also access all traveler documentation including etickets and einvoices from TripCase web or mobile Agency Remarks are clearly visible in the print itinerary on TripCase 17
To All Traveler Documentation 18 18
Managing travel for someone else? No problem With TripCase, travel arrangers receive trips in their TripCase account when they are copied on the confirmation email Travel Arrangers can edit the name of the trip to easily find trips in the trip list made for other travelers Stay in the know as your travelers are on the road! Travel Arrangers will receive trip notifications for their travelers imported trips 19
Questions? Please email us at feedback@tripcase.com Additional Information www.tripcase.com/travelsmarter 20