connecting the world of travel The future of transpacific services United s longest route gives a taste of things to come

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connecting the world of travel The future of transpacific services United s longest route gives a taste of things to come

Contents United s longest route gives a taste of things to come 3 US west coast to sia today 3 The Singapore market can it work for United? 7 Transpacific manoeuvres where next? 8 2 2016 OG viation Worldwide Limited. ll rights reserved

United s longest route gives a taste of things to come With the news at the end of January 2016 that United irlines plans to operate non-stop flights from San Francisco to Singapore from June, subject to government approval, and using a 252-seat 787-900 aircraft, we consider the wider west coast US-to-sia market and the implications for transit points in sia and for other carriers in the market. US west coast to sia today ased on the first week in March, there are just over 142,000 weekly seats between the six primary airports on the West Coast of the US Los ngeles (LX), San Francisco (SFO), San Jose (SJC), San Diego (SN), Portland (PDX) and Seattle (SE) - and sia. Half of all capacity from these airports is on aircraft operated out of LX with much of the remaining capacity operating from SFO. sian carriers operate more than two seats for every one operated by an merican airline with the split of seats 71% to 29% between sian and merican airlines. WEST COST US SI CPCITY schedules analyser LX SFO SE SJC SN PDX US Carriers sian Carriers 0 20,000 40,000 60,000 80,000 Departing seats per week 3

The future of transpacific services WEST COST US SI WEEKLY SETS 1% 1% 1% schedules analyser 10% 37% 50% LX SFO SE SJC PDX SN WEST COST US SI CPCITY Y CRRIER schedules analyser United Eva ir Delta Cathay Pacific Korean irlines siana irlines ir China ll Nippon China irlines Singapore irlines China Southern Japan irlines China Eastern Philippine irlines merican Hainan irlines LX PDX SN SE SFO SJC ir India 0 5,000 10,000 15,000 20,000 25,000 Departing seats per week 4 2016 OG viation Worldwide Limited. ll rights reserved

While sian carriers lead the way in capacity overall, United irlines operates the largest volume of seats in the market of any single airline, with 19,000 seats from their SFO hub and a further 3,500 from LX. Much of the existing capacity operates between the US and four countries - China/Hong Kong (39%), Japan (24%), South Korea (18%) and Taiwan (15%). oth Delta and United also operate routes within sia, adding a further 21,000 and 12,000 weekly seats respectively. This is significant as, given the lack of non-stop services until now, United routes passengers wishing to travel from San Francisco to Singapore had to go via Narita or Hong Kong. United operates 1,900 seats per week from Narita to Singapore and these will go once the direct San Francisco Singapore service starts in June 2016. United s capacity currently represents 15% of the Narita-Singapore market and Delta accounts for a further 12%. The new direct service and the dropping of the Narita-Singapore flight recognises the continued de-emphasis of Narita as an sian hub airport for United, with connecting services replaced by non-stops. While United has moved some of its US-Tokyo services to Haneda irport, overall the airline has been removing capacity at Tokyo, especially for destinations into sia. In 2014 there were 24% fewer United seats operating from Narita to other parts of sia than in the previous year, and in 2015 United reduced this capacity by a further 10%. UNITED IRLINES CPCITY FROM TOKYO NRIT YER-OVER-YER % CHNGE schedules analyser 10% Seats 0% -10% -20% Tokyo to US Tokyo to other sia -30% 2014/13 2015/14 In addition to the Singapore service, United will be starting San Francisco to Xi an services in May and in 2014, the carrier added services from San Francisco to Tokyo Haneda, Chengdu and Taipei. 5

The future of transpacific services ROUTES FROM US WEST COST TO SI, ND INTR-SIN ROUTES 1-7 MRCH, 2016 mapper The new United route will be the third longest in the world and the longest using a Dreamliner. It will add around 2.5% more capacity to the US West Coast-sia market, about the same volume as the number of seats removed from the Narita-Singapore market by United. THE WORLD S LONGEST ROUTES 6 2016 OG viation Worldwide Limited. ll rights reserved

The Singapore market can it work for United? In the 12 months to November 2015, the latest full year for which OG traffic analyser has data, there were 722,000 origin and destination passengers who travelled between the US and Singapore. quarter travelled on direct air services primarily with Singapore irlines which operates through flight numbers via Hong Kong and Seoul. This means that 538,000 passengers travelled indirectly between the US and Singapore with Tokyo s Narita irport the primary connecting point. For those passengers starting or ending their journey on the East Coast of the US, there are clearly routing options via Europe and the Middle East but these make up a minority of indirect passenger journeys. With the non-stop San Francisco-Singapore operation capable of carrying around 183,000 passengers annually, this equates to about a third of entire US-Singapore market and more than the number of passengers currently connecting via Narita. The expectation is, however, the operation will have some degree of payload restriction and so the number of seats for sale may be fewer than the 183,000 seats which will move across the Pacific each year. PSSENGERS ETWEEN US ND SIN 12 MONTH TO NOVEMER 2015 traffic analyser 0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 Passengers Indirect passengers by via point Direct passengers by airline NRT HKG TPE SFO ORD 127,400 72,919 38,615 32,401 31,942 Singapore irlines 157,083 SEL LX Other NM Europe Middle East China Other sia 29,268 18,751 67,311 47,142 39,459 18,519 14,103 United irlines Delta irlines 17,902 8,875 7

The future of transpacific services OG estimates that United irlines can expect to attract around 12% of the traffic between the US and Singapore on its new non-stop service. This is calculated using OG s connections analyser which, with its Quality Service Index (QSI) feature enabled, provides an estimate of market share between all available air services based on the number of stops a passenger has to make, departure and arrival times and elapsed time, among other factors. On this basis United should expect to attract around half the passengers needed to fill the planes from passengers destined for or originating in Singapore. This calculation does not take into account the stimulation from a new non-stop operation where none exist today. The potential for onward connecting traffic at Singapore to places such as Thailand and Malaysia may be limited given the lack of relationship between United and Singapore irlines although in the twelve months to November 2015, there were 850,000 passengers who flew between the US and Malaysia and Thailand or which 140,000 started their journey in San Francisco. Overall, there seems to be plenty of traffic for United to pick up. Transpacific manoeuvres where next? longside the announcement of a non-stop service to Singapore, United also announced that it will be code-sharing with ll Nippon irways on the Singapore-Narita sector to feed its US-Tokyo flights, and compensating for the loss of its own 7th freedom operation. The continued operation by US carriers of tag sectors beyond Narita is likely to diminish further as airlines acquire more 787 and 350 aircraft which enable airlines to better match aircraft operations to true O&D markets. Just as United will be code-sharing with ll Nippon on the beyond sector, so too might merican irlines partner with Japan irlines. The net result for Narita will be a loss of connecting traffic between North merica and elsewhere in sia. Despite Singapore irlines also being part of the Star lliance, there appear to be no plans for Singapore irlines and United to partner on the new route. Despite both being members of the Star lliance, the carriers appear to have no history of partnership. Singapore irlines does, however, have 67 350-900 wide-body aircraft on order but they are at least two years away from delivery. With flight range of 13,900km it would also be capable of serving the West Coast US non-stop. Is this the rationale for the lack of partnering with United on the route now? Is Singapore irlines allowing United to test the market with a nonstop operation before having a go? Maybe. Maybe not. Where United irlines can generate substantial feed at SFO to its transpacific services the same may not be true for Singapore irlines at Singapore irport. nd then, of course, two years down the road if the fuel price has started to climb again the airlines may find the rationale for cooperation has changed. mong the other sian carriers, ir China, ll Nippon irways, siana, Cathay Pacific, China irlines, China Eastern, China Southern, Eva irways, Korean ir and Philippine irlines each operate air services between their capital or primary hub and both San Francisco and Los ngeles. This begs the question 8 2016 OG viation Worldwide Limited. ll rights reserved

of where growth will come from. Clearly there is potential for the Chinese carriers to launch new routes to the US West Coast from Chinese cities such as Guangzhou, Nanjing, Wuhan, Changdu and Changsha, and even other secondary cities such as Kunming, Xi an and Fuzhou, if the air service agreement were to permit it. Equally, Seattle, as the third largest airport on the West Coast could attract services from other Chinese or Hong Kong based carriers, and from elsewhere in sia. Currently it has ten services to six sian destinations compared to 24 operations from each of San Francisco and Los ngeles to 12 or more destinations. ROUTES SERVED ETWEEN SI ND WEST COST US To schedules analyser From LX SFO SE SJC SN PDX Incheon (ICN) Narita (NRT) Taipei (TPE) Hong Kong (HKG) Shanghai (PVG) eijing (PEK) Haneda (HND) Guangzhou (CN) Manila (MNL) Osaka (KIX) Nanjing (NKG) Delhi (DEL) Wuhan (WUH) Chengdu (CTU) Changsha (CSX) KK CGK KUL M 350-900 range 13,900km () LX 787-900 range 14,140km () SFO Route within range SE Route beyond range 9

The future of transpacific services eyond filling in the gaps in air services between the airports already serving non-stop from one or more West Coast airports, the new longer range aircraft will also bring new opportunities to Seattle. The airport is typically closer to sia than Los ngeles by 1,000km or more which gives it a unique advantage for potential non-stop services to places such as Kuala Lumpur, Jakarta and Chennai which are just beyond the unrestricted range or on the edge of it - of the new 350-900s and 787-900s. While the new United non-stop operation may not immediately change the shape of transpacific air services, it is a signal of the substantial changes which the new long range aircraft will make possible. Those airports, such as Narita, which have traditionally served as a connecting point will lose out while sian destinations located further west will gain new non-stop services. 10 2016 OG viation Worldwide Limited. ll rights reserved

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For more information, visit www.oag.com or email us on contactus@oag.com Europe, Middle East & frica 1 Capability Green Luton edfordshire LU1 3LU United Kingdom T: +44 (0)1582 695050 mericas 55 Chapel Street Suite 103 Newton M 02458 US T: +1 617-787-4200 sia 6 Shenton Way #24-08, Singapore OUE Downtown 2 068809 T: +65 6395 5888 China #3710 Jingguang uilding Hujialou Chaoyang District eijing China 100020 T: +86 10 5095 5960 Usage and attribution This information can be reproduced either in whole or in part, online or in print, for non-commercial purposes only but must include attribution to OG and a link to www.oag.com. Disclaimer The intended recipient ( The Customer ) acknowledges that all data provided by or available through OG is owned either by OG viation Worldwide Ltd or by a third party provider ( The Owners ) and that the customer shall not acquire any ownership or interest in such data. OG data is solely for the benefit and purposes of the intended recipient and may not be disclosed to, used by or copied by anyone other than the intended recipient. OG viation Worldwide Ltd has used reasonable efforts in collecting and preparing data in the report but cannot and does not warrant that the information contained in this report is complete or accurate. OG viation Worldwide Ltd hereby disclaims liability to any person for any loss or damage caused by errors or omissions in this report. Japan Toranomon 40MT uilding 9F5-13-1 Toranomon Minato-Ku Tokyo 105-0001 T: +813 6402 7301 2016 OG viation Worldwide Limited. ll rights reserved