2018 S U M M E R / A U T U M N PRIVATE HIRE HOLIDAYS DAY TRIPS LUNCHES AFTERNOON TEA TOURS Reservations 01202 767022 gill@lagunaholidays.com
WELCOME TO Laguna Travel is a family owned coach hire company based in Bournemouth who have been providing a reliable coach travel service for over twenty years. Known for our high standard of service and competitive pricing we are happy to give advice in the planning of your journey including risk assessment and, where applicable, school organiser safety information. We are your local, national and international travel specialists and our service is ideal for both contract and private hire. Having invested in fl eet upgrades over the past few years we can offer a range of standard, executive and luxury coaches meaning that with our extensive fl eet we expect to meet all your travel needs. Of course all our coaches are fi tted with fully operational seat belts. We will get you to your destination safely, comfortably and on time We have full county council approval as a transport supplier and provide student travel for many of the primary and secondary schools and colleges in the area. Our aim is to offer a professional and affordable personal service and one which can be adapted to each customers specifi c requirements. We look forward to hearing from you. Summer/ Autumn 2018 DAY EXCURSIONS Programme p10-15 Sincerely, the G w yn n e Fa m il y
Our F leet MINI COACH Our luxury Mini Coach offers 19 seats (plus courier seat), fridge, TV, USB power sockets, large luggage compartments and the opportunity to transport smaller groups who want an economical but comfortable trip. 61 SEATER EXECUTIVE COACH Our 61 seat executive tri-axle coach is the pride of our fl eet. It s executive features include air conditioning, reclining seats, arm rests, a PA system, TV, hot drinks facilities and a toilet. We also offer executive coaches with 83 / 57 / 53 / 49 seats. These vehicles are modern with plenty of leg room, air conditioning, reclining seats, PA system, toilet, TV and hot drink facilities. PLEASE ENQUIRE E enquiries@lagunaholidays.com lagunaholidays.com 3
High Capacity a TRANSPORT For larger groups wishing to travel we have coaches whose capacity ranges from 59 and 83 seats. These larger coaches are more cost effective and additionally, in helping to reduce the number of vehicles on the road, they lessen our Company s carbon footprint. We aim to get you to your destination safely, comfortably and on time. WHAT WE DO DAY TRIPS / EXCURSIONS EDUCATIONAL TRIPS SCHOOL CONTRACTS CORPORATE TRAVEL WEDDINGS PRIVATE TOURS SPORTS FIXTURES AIRPORT TRANSFERS PRIVATE & CONTRACT HIRE FEEDER SERVICES 4 Reservations 01202 767022
Economical Transportation When you have a large group of people to transport locally, we have an 80 seat service bus which provides: 47 Seat Belted seats upper deck 33 seat belted seats lower deck Plus for very short journeys in town you can have 8 standing It has a fully operational PA system for guide tours and local sightseeing Radio and SD card reader for your own music if required Ideal for schools and colleges to transport students to activities including swimming, sports etc. Perfect for large groups to move quickly locally E enquiries@lagunaholidays.com lagunaholidays.com 5
Our Team As a family owned company our aim is to provide the very best customer service from the moment you contact us. We are easily available as our coach hire offi ce is open daily and we aim to respond to your enquiries within twenty four hours. Additionally, you are always welcome to come and see us in our offi ce at the Laguna Hotel in the centre of Bournemouth. Gill Bookings Manager gill@lagunaholidays.com Richard Transport Manager richard@lagunaholidays.com Stuart Operations Manager stuart@lagunaholidays.com THE TEAMS COMMITMENT TO YOU We value every customer and will always give our best possible service. We will not take advantage of any business relationships. We are open and honest and listen to our clients and by advising and working with our clients we will achieve exactly what they require. Operating in an environmentally friendly way. 6 Reservations 01202 767022
Our Drivers Our drivers make your coach travel memorable, whether it be a day trip, tour or special occasion. Many of our customers who return year after year request the same driver. Our drivers have a wealth of experience and knowledge gained over many years in the coach industry, they are all highly trained and familiar with all aspects of current driver s legislation. Our drivers are DBS checked Our drivers are used to students and are aware of their needs Our drivers are professional and courteous Our drivers are all county council approved Our drivers have ample experience and can assist you thereby making your day as memorable as possible Safet y Safety is our highest priority and we ensure all our vehicles are well maintained and inspected on a regular basis so maximising safety and comfort. Our commercial garage is a local independently owned company that specialise in maintenance and repair of PSV vehicles. The 24/7 service they offer is exceptional and ensures that our fl eet is kept at the highest possible standards at all times. All our vehicles are fitted with a live tracking system with which we are able to monitor route efficiency and current road conditions. In case of emergency we have a 24 hour hotline which is monitored by an operational manager. All our vehicles are fi tted with CCTV multi-camera systems that cover internal and external angles of the coach. E enquiries@lagunaholidays.com lagunaholidays.com 7
Group Tours The following trips are designed for groups of friends or clubs who fancy a get together with a difference. Our tours include: PICK UP POINT OF YOUR CHOICE A MINIMUM OF ONE HOUR S LOCAL TOUR FRIENDLY AND INFORMATIVE DRIVER LUXURY AIR CONDITIONED COACHES COMPLIMENTARY PLACES As with all our tours and holidays we like to offer an incentive to organisers for doing all the hard work. That is why we offer one free place with every 10 guests that you bring on our day tours and holidays. Please contact our offi ce or email gill@lagunaholidays.com for further information and availability. 8 Reservations 01202 767022
Group Tours AFTERNOON TEA TOURS 15.00 per person Enjoy a relaxing coach tour around the local area for an hour, with informative commentary from your friendly driver. Stop off at the Laguna Hotel where you can enjoy afternoon tea with freshly made sandwiches, cake and scones and tea/coffee. After tea, we will return you to your drop off point. CHRISTMAS LUNCH 22.00 per person From November, we offer you the opportunity to partake in an early Christmas celebration. Join us for a Christmas lunch tour. Enjoy a relaxing coach tour around the local area for an hour, with informative commentary from your friendly driver. Arrive at the Laguna Hotel where you will be welcomed into our Christmas wonderland. Catch up with your friends in our bar area and then prepare yourself for a Christmas feast. Example menu to the right. After lunch, you will be delighted with our Parade of the Christmas Pudding a worthy sight, followed by a visit from Father Christmas with a gift for you all. Don t forget your camera to prove to everyone you have been up close to Santa! Florida Cocktail ****** Mushroom or Minestrone Soup OR Chilled Fruit Juice ****** Traditional Roast Turkey With Pork, Sage & Onion Stuffi ng Bacon Rolled Chipolata Sausage Cranberry Sauce & Gravy OR Mushroom & Stilton Wellington OR Fillet of Salmon with Hollandaise Sauce Croquette & Roast Potatoes, Carrots, Sweetcorn, Parsnips & Brussel Sprouts ****** Hot Christmas Pudding & Brandy Sauce ****** Mince Pies ****** Selection from the Cheese Board ****** Coffee & Mints E enquiries@lagunaholidays.com lagunaholidays.com 9
Day Excursions Welcome to our 2018 Summer & Autumn Excursions programme! It is packed with trips for your enjoyment. We have tried to provide destinations of interest for you, but if the trip of your dreams is not listed please tell us and we shall see what we can do! Booking your excursion is easy. We take bookings over the phone on 01202 767022 or you can come in person to our offi ce which is based at Laguna Hotel, Suffolk Road South, Bournemouth, BH2 6AZ. We accept cash, cheque, credit/debit card for payments. With our friendly, knowledgeable team of drivers you are sure to have a great day out when you travel with us. If you have a group of friends that you wish to travel with, we shall give you a complimentary place with bookings of over 10 people. We can even come and pick you up from your chosen pick-up point at no extra charge to make your day go even more smoothly. Please note that in order to make pick-ups more effi cient and time effective, we may use multiple vehicles to minimise your travelling time. Pick - Up Points BARGATES BOSCOMBE BOURNEMOUTH RAILWAY STATION BRANKSOME CHRISTCHURCH FERNDOWN LOWER PARKSTONE POKESDOWN POOLE SELDOWN LANE RINGWOOD TUCKTON BRIDGE UPPER PARKSTONE WESTBOURNE WIMBORNE 10 Reservations 01202 767022
SATURDAY 2 ND 15 London See the sights & explore the shops. Dropping at Harrods & Marble Arch. SUNDAY 3 RD 15 Bath With its Roman Baths & hot water Spas, enjoy a day in this beautiful unique city. WEDNESDAY 6 TH 8 Dorchester Market & Weymouth 2 hours at Dorchester Market then down to Weymouth seafront for 2 ½ hours. THURSDAY 7 TH 15 Lyme Regis This town boasts breath-taking scenery, making it a resort for all seasons. SATURDAY 9 TH 10 Portsmouth & Southsea Enjoy the historic Dockyard, Spinnaker Tower & Gunwharf Quays. JUNE 2018 JULY 2018 WEDNESDAY 13 TH 8 Dorchester Market & Weymouth 2 hours at Dorchester Market then down to Weymouth seafront for 2 ½ hours. SUNDAY 17 TH COACH FARE ONLY 20 BBC Gardeners World / Good Food Show Visit the show at the NEC, Birmingham SATURDAY 23 RD COACH FARE ONLY 20 Bletchley Park, Milton Keynes Discover the story of the Codebreakers in WWII. SATURDAY 30 TH 20 Cotswolds / Beckfords Silk Enjoy a day in the scenic countryside & visit the handmade silk factory. Including Bourton-on-the-Water. SUNDAY 1 ST 15 Swindon Outlet More than 100 stores & café s housed within the Grade 2 listed building former Great Western Railway Works. TUESDAY 3 RD 20 Canterbury Discover the cobbled streets & hidden gems of this lovely cathedral city. SUNDAY 8 TH 53 COACH & TICKET RHS Hampton Court Palace Flower Show Gorgeous gardens, fabulous florals and fantastic shopping in an unforgettable setting. TICKET ONLY 33 COACH FARE ONLY 20 THURSDAY 12 TH 18 Leamington Spa Enjoy the beautiful architecture, galleries & museums. SUNDAY 22 ND 15 London See the sights & explore the shops. Dropping at Harrods & Marble Arch. WEDNESDAY 25 TH 8 Dorchester Market & Weymouth 2 hours at Dorchester Market then down to Weymouth seafront for 2 ½ hours. THURSDAY 26 TH 22 INCL. ADMISSION Bombay Sapphire Distillery, Hampshire Explore the distillery with a host to answer your questions. SUNDAY 29 TH COACH FARE ONLY 20 NEC Craft Drinks Special Discover a world of craft beer, cider & distilled spirits in the fi rst show of its kind in the UK. TUESDAY 31 ST 15 Lacock Abbey, Wiltshire Visit the National Trust s nunnery. E enquiries@lagunaholidays.com lagunaholidays.com 11
AUGUST 2018 WEDNESDAY 1 ST 8 Dorchester Market & Weymouth 2 hours at Dorchester Market then down to Weymouth seafront for 2 ½ hours. THURSDAY 2 ND 15 +ADMISSION Chessington World of Adventures Enjoy a fun fi lled day out at Britain s wildest adventure park. SUNDAY 5 TH 27 +ADMISSION Alton Towers Visit the Staffordshire Theme Park - home to some of the fastest rides in the country. TUESDAY 7 TH 15 +ADMISSION Thorpe Park Over 30 rides, attractions & live events to enjoy. WEDNESDAY 8 TH 8 Dorchester Market & Weymouth 2 hours at Dorchester Market then down to Weymouth seafront for 2 ½ hours. SATURDAY 11 TH 20 Cambridge Historic Roman town famous for its colleges, art galleries & market place. TUESDAY 14 TH 8 +ADMISSION Paulton s Park The south s premier park & home to Peppa Pig world. THURSDAY 16 TH 14 Jurassic Coast An interesting tour with full commentary, taking in the beautiful Dorset coastline. SATURDAY 18 TH 14 Devizes / Malborough A day out in the market towns in Wiltshire. TUESDAY 21 ST 24 Cotswolds Enjoy a day in the scenic Cotswolds & visit the unspoilt village of Bourton-on-the-Water, Stow-in-the-Wold & Moreton-in-Marsh. THURSDAY 23 RD 27 +ADMISSION Alton Towers Visit the Staffordshire Theme Park - home to some of the fastest rides in the country. SATURDAY 25 TH 15 Clarks Village A day in the outlet shopping village in Street, Somerset. SUNDAY 26 TH 15 Cheddar & Wells Visit the cheese making village of Cheddar & then onto the cathedral city of Wells. TUESDAY 28 TH 15 +ADMISSION Thorpe Park Over 30 rides, attractions & live events to enjoy. THURSDAY 30 TH 15 +ADMISSION Chessington World of Adventures Enjoy a fun fi lled day out at Britain s wildest adventure park. SEPTEMBER 2018 SATURDAY 1 ST 15 West Bay Beautiful harbour town in Dorset, used to film the series Harbour lights & Broadchurch. SUNDAY 2 ND 15 +ADMISSION Windsor Home to Windsor Castle & many must see attractions. THURSDAY 6 TH 15 Brighton A popular day trip destination with Regency buildings & Brighton Pier. SATURDAY 8 TH 20 Cambridge Historic Roman town famous for its colleges, art galleries & market place. WEDNESDAY 12 TH 8 Dorchester Market & Weymouth 2 hours at Dorchester Market then down to Weymouth seafront for 2 ½ hours. THURSDAY 13 TH 22 INCL. ADMISSION Bombay Sapphire Distillery, Hampshire Explore the distillery with a host to answer your questions. 12 Reservations 01202 767022
SEPTEMBER 2018 (continued) SATURDAY 15 TH COACH FARE ONLY 20 Bletchley Park, Milton Keynes Discover the story of the Codebreakers in WWII. SATURDAY 22 ND 15 London - Portobello Market for the world s largest antique market OR be dropped at Marble Arch for central London. SUNDAY 23 RD 15 Bath With its Roman Baths & hot water Spas, enjoy a day in this beautiful unique city. SATURDAY 29 TH 18 Lakeside Shopping Shopping centre in Essex with over 250 shops, restaurants & leisure facilities. SUNDAY 30 TH 15 Clarks Village A day in the outlet shopping village in Street, Somerset. OCTOBER 2018 THURSDAY 6 TH 15 London See the sights & explore the shops. Dropping at Harrods & Marble Arch. THURSDAY 11 TH 15 Afternoon Tea and entertainment tour Going to Laguna Hotel for afternoon tea and live entertainment for the afternoon. SATURDAY 13 TH 20 +ADMISSION NEC Grand Designs Live Find inspiration & ideas for your very own Grand Design at this multi award-winning event. SUNDAY 14 TH 15 London Never too early for a spot of Christmas shopping! Visit the capital & all its wonderful shops. Marble Arch and Knightsbridge drop-off. SATURDAY 20 TH 16 Bicester Shopping Outlet Outlet shopping in Oxfordshire with luxury goods & designer brands. SUNDAY 21 ST 15 Bristol Cabot Circus Fabulous development for the ultimate shopping experience. THURSDAY 25 TH 15 Swindon Outlet More than 100 stores & café s housed within the Grade 2 listed building former Great Western Railway Works. SATURDAY 27 TH 12 Portsmouth Gunwharf Modern Mall with designer fashion stores, cafes, bars & restaurants. WEDNESDAY 31 ST 22 Full Christmas Lunch Tour Short 1 hour local tour arriving at Laguna Hotel for a full Christmas dinner and a visit from Santa. E enquiries@lagunaholidays.com lagunaholidays.com 13
NOVEMBER 2018 SATURDAY 3 RD 15 London See the sights & explore the shops. Dropping at Harrods & Marble Arch. WEDNESDAY 7 TH 22 Full Christmas Lunch Tour Short 1 hour local tour arriving at Laguna Hotel for a full Christmas dinner and a visit from Santa. THURSDAY 8 TH 15 Afternoon Tea and entertainment tour Going to Laguna Hotel for afternoon tea and live entertainment for the afternoon. SUNDAY 11 TH 69 Ypres, Belgium Ypres, long day trip to the capital of West Flanders one hundred years after the end of World War 1. Witness the last post ceremony at Menin Gate. PASSPORT REQUIRED 20 +ADMISSION SATURDAY 17 TH NEC Motorcycle Live first day See leading manufacturers showcasing their product ranges. WEDNESDAY 21 ST 22 Full Christmas Lunch Tour Short 1 hour local tour arriving at Laguna Hotel for a full Christmas dinner and a visit from Santa. SUNDAY 25 TH 20 +ADMISSION NEC Motorcycle Live last day Catch the last day of the show and see leading manufacturers showcasing their product ranges. TUESDAY 27 TH 18 Bath Christmas Market Discover the magic of Christmas, with the awardwinning market. DECEMBER 2018 SATURDAY 1 ST 15 Swindon Outlet More than 100 stores & café s housed within the Grade 2 listed building former Great Western Railway Works. SUNDAY 2 ND 15 Street / Clarks Village A day in the outlet shopping village in Street, Somerset. WEDNESDAY 5 TH 22 Full Christmas Lunch Tour Short 1 hour local tour arriving at Laguna Hotel for a full Christmas dinner and a visit from Santa. THURSDAY 6 TH 8 West Quay, Southampton Enjoy 150 shops including major retailers including John Lewis, M&S etc. SATURDAY 8 TH 22 Bluewater Mall, Kent Amazing selection of shops that you ll surely fi nd the perfect Christmas gifts. SATURDAY 15 TH 16 Bicester Shopping Outlet Outlet shopping in Oxfordshire with luxury goods & designer brands. SUNDAY 16 TH 18 Cheltenham Christmas Market This promises shoppers a host of seasonal crafts & gifts. 14 Reservations 01202 767022
T heatre Trips In association with Make My Day WEDNESDAY 6 TH JUNE Matinee 68 COACH & TICKET // 48 TICKET ONLY Lulu in 42nd Street 20 COACH FARE ONLY Lulu is set to return to the West End for the fi rst time in 30 years to take over the role of Dorothy Brock in 42nd Street. The Theatre Royal, Drury Lane, is a West End theatre and Grade I listed building in Covent Garden, London. THURSDAY 23 RD AUGUST Matinee 69.50 COACH & TICKET // 49.50 TICKET ONLY Andrew Lloyd Webber s School of Rock 20 COACH FARE ONLY Based on the iconic hit movie, this irresistible new musical follows Dewey Finn, a failed, wannabe rock star who decides to earn an extra bit of cash by posing as a supply teacher. At The New London Theatre, Drury Lane. WEDNESDAY 5 TH SEPTEMBER Matinee 69 COACH & TICKET // 49 TICKET ONLY Chicago 20 COACH FARE ONLY Bringing the real razzle-dazzle back to London! Winner of six Tony Awards, two Olivier Awards and a Grammy the sexiest, sassiest, most sophisticated Broadway musical in history is celebrating 21 years of standing ovations in style THURSDAY 27 TH SEPTEMBER Matinee 79 COACH & TICKET // 59 TICKET ONLY The King and I 20 COACH FARE ONLY The multi-award winning production of Rodgers & Hammerstein s The King and I is showing at the London Palladium for a limited time only. DATE TBC DECEMBER Matinee TBC COACH & TICKET // TBC TICKET ONLY Pantomime at the London Palladium 20 COACH FARE ONLY The London Palladium strikes pantomime gold (Guardian) in a hilarious & spectacular production of Dick Whittington staged by Qdos Entertainment, ent, the world s biggest pantomime producer. Join Dick (Charlie Stemp) on his daring journey through the streets of London aided by The Spirit Of The Bells (Julian Clary) as they face off against his dastardly nemesis, Queen Rat (Elaine Paige). Design & Print by Marquee Print 01202 769077 www.marqueeprint.com
TERMS & CONDITIONS for Day Tours & Excursions General Prices shown are for coach travel only, unless stated otherwise. We allocate seats on our day tours, if you do require a specifi c seat we will try to honour this. However, we do reserve the right to change your seat should the circumstance deem it to be necessary. We make every effort to carry out the Day Tours & itineraries as advertised, but reserve the right to change stopping places and routes without prior notice due to circumstances out of our control. The company also reserves the right to cancel any Day Tour due to insuffi cient demand. All tickets must be paid for in full at the time of booking, Please note that if separate pick-up points are booked and we add another coach due to high demand, there is a possibility you will be travelling on separate coaches. Please note any child travelling who requires a booster or car seat this must be provided by the adult travelling with them. Payment Full balance is required upon booking all Day tours we accept Cash, Cheques, Debit Cards and Credit cards. We do not surcharge card payments on day tours. Refunds & Cancellations If the company cancels any Day Tour, a full refund will be made to the customer. In the event of our customers cancelling where the company has already purchased tickets, cream tea s etc. we can only refund the coach travel. The following cancellation charges shall apply. 14-28 Days - FULL REFUND 7-13 Days - LESS 50% FROM ORIGINAL TICKET PRICE Under 7 days - NO REFUND Credit Notes Credit Notes can be issued in place of a refund; however, the above charges apply. Please note all tickets can be transferred to future trips. No Show In the event that on the day of the tour customers cannot make it, we kindly ask you to please call in to inform us of this so as the tour driver and passengers are not waiting. Please contact 01202 767022 to inform the offi ce of this. If you do not arrive at the designated pickup point the coach will depart and no refund will be given. Seats Seats are allocated on a fi rst come fi rst served basis so if you would like a specifi c seat please book early to avoid disappointment. Group Bookings Groups of 10 or more will receive one seat free, however, where admission is included the customer would pay this part of the price. A 50% deposit will need to be paid when booking the group on to the tour with the remaining balance to be paid 7 days prior to the day tour date. If the group require an alternative pick-up to our allocated points, we can try to work this in with the allocated pick-ups. However, if this is not possible the group would need to get to one of our allocated pick-up point s. Gift Vouchers We sell gift vouchers in the following denominations: 5.00, 10.00, 20.00 or 25.00. Gift vouchers make ideal Birthday, Anniversary or Christmas presents, or even just as a gift to say thank you to someone. Please phone our Offi ce on 01202 767022 for more information or to purchase. Return Times We are able to give estimated times for the day, although due to unforeseen reasons like traffi c holdups we are not able to give defi nite times. The intention is for passengers to enjoy a pleasurable day out, so if you are meeting friends at the destination please remember we do not have any specifi c time for arriving. Please call the offi ce for more details on your selected day trip. Your driver for the tour will be pleased to give more information on the day. Lost Property We keep a record of any items that are found on our coaches, so if you think you may have left anything on the coach don t hesitate to call the offi ce. We keep all lost property for 3 months until disposal, unless perishable / food stuffs then it is only 24 hours. Please Note The prices shown are for an adult. Please check the description where discounts, for children and seniors, will be listed. Our Days Out are not intended to be express bus routes and if you are intending to meet friends at a destination please be aware that all times and locations given are an approximation. Our drivers are constrained by various laws governing their driving activities and as such customers are required to abide by any instructions given regarding departure times etc. Design & Print by Marquee Print 01202 769077 www.marqueeprint.com Suffolk Road South Bournemouth Dorset BH2 6AZ Reservations 01202 767022 Email enquiries@lagunaholidays.com www.lagunaholidays.com