Still a challenging market but with a sign of recovery

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Colliers Quarterly BALI HOTEL Q4 2017 21 March Still a challenging market but with a sign of recovery Ferry Salanto Senior Associate Director Bali In Bali, hotel developers have a propensity to focus on building either 4-star or 5-star hotels, with a limited number of new 3-star hotels at least until 2020. Meanwhile, the hotel AOR monthly performance in 2017 has been relatively above the figures of the past three years, and this suggests a sign of recovery. However, in anticipation to a more challenging situation in, hoteliers have to make an effort to lift the ADR figures. Forecast at a glance Demand Bali will continue its routine cycle of welcoming local and international visitors, keeping in mind the government s target to attract 7 million visitors in. Other big events will be held primarily in Nusa Dua and other areas in Bali, but since this is a seasonal event, the impact might be seen in the monthly occupancy performance. Supply Bali is expecting another 2,216 new rooms in consisting of 1,141 5-star hotel rooms, 1,319 4-star hotel rooms and 100 3-star hotel rooms. Going ahead, the number of 3-star hotels will be limited, with no 3-star hotel projects so far in 2019 and 2020. Occupancy Bali closed the year with 66.1% occupancy in 2016 and will probably end 2017 with 68%. Given a number of events that will be held in Bali in, we expect a modest recovery in with AOR reaching 70-72%. Supply Average Daily Rate (ADR) The ADR for 2017 slightly dropped by 1.5% to USD109. Meanwhile in, the ADR might stabilise between USD109 and USD111. The total number of additional hotel rooms dropped in 2017 as compared to the previous years, and this was the lowest recorded since 2011. None of the newly operating hotels in 2017 was categorised as 3-star hotel. Going forward, there will be very limited number of 3-star hotels up to 2020. In term of room rate, 3-star hotels go through intense competition against budget hotels, whilst from an investment perspective, land prices are becoming more expensive. Room supply composition in 2017 is dominated by 4-star development. It is interesting to note that the number of new hotel projects in 2017 was still comparable to that in 2015 or 2016. However, the number of rooms has lowered quite substantially. From the table presented below, it is clear that new hotel projects provide a limited number of rooms. Most of these newly operating hotels are designed exclusively with spacious rooms and offering a new experience through the ambiance and facilities they offer. Thus, most of these newly operating hotels are offered at premium rates.

NEW HOTEL PROJECTS DURING 2017 LOCATION REGION NO. OF OPENING TIME Alaya Jembawan 4-star Undefined Jl. Jembawan Ubud 37 Q1 Paramapada Hotel Jimbaran 4-star Undefined Jl. Yoga Perkanthi Jimbaran 125 Q1 Aston Canggu Beach 4-star Midscale Jl. Pantai Batu Bolong Canggu 93 Q1 Swiss-Belresort Pecatu 4-star Upper Midscale Jl. Pecatu Indah Raya Uluwatu 199 Q2 Indigo Hotel Seminyak 4-star Upscale Jl. Camplung Tanduk Seminyak 289 Q2 Sol House Bali Legian 4-star Midscale Jl. Sriwijaya Legian 136 Q2 Best Western Premier Agung Ubud Royal Tulip Springhill Jimbaran 4-star Upscale Jl. Sriwedari Ubud 75 Q2 4-star Upscale Jl. Jepun Jimbaran 132 Q3 The Alantara Sanur 4-star Undefined Jl. Tirta Ening Sanur 42 Q4 Mövenpick & Spa Jimbaran Bay 5-star Upscale Jl. Wanagiri Jimbaran 297 Q1 Rimba Jimbaran (extention) 5-star Undefined Jl. Karang Mas Sejahtera Jimbaran 121 Q1 Hoshinoya Bali 5-star Undefined Pengembungan Ubud 30 Q1 HOTEL REBRANDING CURRENT NAME PREVIOUS NAME LOCATION REGION YEAR OF OPERATION NO. OF Liberta Seminyak Bali NEO Seminyak Budget Jl. Petitenget Seminyak 2014 101 Amnaya Kuta Alaya Kuta 4-star Jl. Kartika Plaza Kuta 2016 116 Fox Harris Jimbaran Pramapada Hotel 4-star Jl. Yoga Perkanthi Jimbaran 2017 125 HOTEL CLOSURE/RENOVATION LOCATION REGION STARTED OF CLOSURE/ RENOVATION NO. OF Harris Kuta Beach 4-star Upper Midscale Jl. Pantai Kuta Kuta Q2 2017 191 Pan Pacific Nirwana 5-star Luxury Jl. Raya Tanah Lot Tabanan Q3 2017 278 Despite concerns over hotel oversupply, the development of hotels is still appealing in one of the world s most favourite destinations. Of the future projects in the pipeline, some are hotels with a limited number of units. The concept also varies from conventional hotel and boutique hotel, to resort and villa. Kuta is a highly dense hotel area in Bali, and this has prompted developers to construct more hotels in other areas such as Jimbaran, Uluwatu, Sanur and Seminyak. As depicted in the table above, more hotels will be built in those areas rather than Kuta, although it remains as one of Bali s main destination spots. 2 Colliers Quarterly 21 March Bali Hotel Colliers International

NEW PIPELINE LOCATION REGION NO OF PROJECT STATUS PROJECTED COMPLETION TIME Hotel @By-pass Ngurah Rai 3-star Undefined Jl By-pass Ngurah Rai Nusa Dua 100 Under The Himana - Mercure Bali Jimbaran 4-star Upper Midscale Jl Raya Uluwatu Jimbaran 209 Under The Element Ubud 4-star Upscale Jl Raya Andong Ubud 150 Under Fairfield Hotel 4-star Upper Midscale Jl. Sri Rama Legian 163 Under Aloft Seminyak 4-star Upscale Jl. Batu Belig Seminyak 80 Under Hotel X2 Bali Breakers 4-star Undefined Jl. Pantai Balangan Jimbaran 112 Under Swiss-Belresort Jimbaran Radisson BLU Bali Uluwatu Swiss-Belresort Arjuna (condotel) 4-star Undefined Jl. Patih Jelantik Jimbaran 273 Under 4-star Upper Upscale Jl. Pemutih Uluwatu 240 Under 4-star Undefined Jl. Arjuna Legian 100 Under Eastin Hotel Residence 4-star Upscale Jl. Munduk Catu Seminyak 102 Under Aloft Bali Kuta 4-star Upscale Jl. Pantai Kuta Kuta 189 In Planning 2019 DusitD2 Sunset Road 4-star Upscale Jl. Raya Kuta Kuta 278 In Planning 2019 Artotel Ubud 5-star Undefined Jl. Jatayu Ubud 20 Under Jumeirah 5-star Luxury Pecatu Indah Jimbaran 104 Under Waldorf Astoria Bali Uluwatu 5-star Luxury Bukit Pandawa Jimbaran 96 Under New World Grand Bali 5-star Upper Upscale Pecatu Indah Pecatu 328 Under Marriott's Bali Nusa Dua Gardens 5-star Upper Upscale Kawasan Pariwisata Lot SW1 Nusa Dua 73 Under Renaissance Bali & Spa Uluwatu 5-star Upper Upscale Jl. Pantai Balangan Uluwatu 208 Under Samana Condotel 5-star Undefined Jl. Telaga Waja Tanjung Benoa 250 Under Swissotel Bali 5-star Upper Upscale Jl. Pantai Pandawa Jimbaran 170 Under Solis Capella Hotel 5-star Luxury Ubud Ubud 108 Under Hyatt Regency Bali 5-star Luxury Danau Tamblingan Sanur 375 Under 2019 Shangri-La's Nusa Dua & Spa 5-star Luxury Kompleks BTDC Nusa Dua 246 Under 2019 3 Colliers Quarterly 21 March Bali Hotel Colliers International

2010 2011 2012 2013 2014 2015 2016 2017 E 2019E 2010 2011 2012 2013 2014 2015 2016 2017 E 2019E Cumulative Hotel Rooms 25,000 20,000 15,000 10,000 5,000 Hotel occupancy in Bali dropped from 63.8% in October to 56.2% in November, whilst ADR fell in the same period by 10.7% from USD109.19 to USD97.47. This was the lowest monthly performance in 2017. This condition was compounded as according to a statistical data from Immigration, on 1 December 5,424 domestic passengers departed Bali whilst 5,256 domestic passengers arrived on the same day, and at the same time, 14,436 international passengers left the island through the airport, whilst only 4,206 international guests arrived. 0 Average Occupancy Rate (AOR) 100% 3-star 4-star 5-star Cumulative Hotel Projects 250 200 150 80% 60% 40% 20% 0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 100 2014 2015 2016 2017 50 0 Source: STR Average Daily Rate (ADR) USD70.00 USD60.00 Performance 3-star 4-star 5-star The eruption of Mount Agung had a negative impact on Bali s tourism industry. The Tourism Board indicated that the number of visitors to Bali pummelled since Mount Agung's volcanic tremors that began to increase in September. Several groups of tourists, mostly from overseas, had decided to cancel their trip to Bali. USD50.00 USD40.00 USD30.00 USD20.00 USD10.00 USD0.00 Jan Mar May Jul Sep Nov 2014 2015 2016 2017 On 27 November, Mount Agung finally erupted and caused the closure of Ngurah Rai International Airport. Bali became reachable only by road access, and Ngurah Rai remains as the main entrance to the island, so the closure significantly impacted tourism. About 445 flights (196 international and 249 domestic flights) were delayed due to force majeure. Source: STR Based on the data from the Ministry of Tourism, the number of tourists landing in Ngurah Rai International Airport had been decreasing since September-October 2017, although this was still in line with the common 4 Colliers Quarterly 21 March Bali Hotel Colliers International

hotel occupancy trend. There were 602,078 tourists landing in Bali in August, 552,526 in September (down by 8.2%) and 464,831 in October (down by 15.9%). Cumulatively as of October, 5,014,713 arrived at Ngurah Rai International Airport, still behind the 6 million target. Judging from the recent condition in Bali, the Ministry of Tourism itself doubts that the target could be achieved. A few days after the re-opening of Ngurah Rai Airport, the Ministry of Tourism and the local government declared that Bali is safe. The government thought that the condition in Bali has been exaggerated, which triggered fear amongst international tourists. The travel warning was also issued by several countries including Russia, Australia and China, which resulted in the drop in hotel performance. China and Australia are the biggest contributors to the tourist market in Bali. 15,000 participants will attend this annual meeting, including 3,500 delegates from 189 member countries, media representatives and participants representing the private sector, the banking community, academic institutions, civil society organisations, and also observers and parliamentarians. This event will help accelerate hotel occupancy primarily in Nusa Dua as the main venue. The Ministry of Tourism announced 100 wonderful events in Indonesia and six will take place in Bali including the Bali Spirit Festival (April), Ubud Writer Festival (October), Nusa Dua Fiesta (October), Festival Buleleng (August), Festival Nusa Penida (December) and Festival Tenganan (June). Bali nowadays is still considered quiet, away from the usual traffic elsewhere in the country. Flight fare to Bali is considered cheap. Although things have begun to recover, such condition has made the tourism industry suffer quite a bit. Christmas and New Year should be pick-up occasions for Bali s hotel market, but it seems tough to convince the market in terms of safety, especially to international clientele. Keith Loveard, an analyst from Concord Consulting mentioned that Bali may lose US$18 million or IDR243 billion a day due to the airport closure, which has caused trip cancellations during the Christmas and New Year holidays. It may take quite some time for the tourism industry to fully recover subsequent to the volcanic eruption. However, as a matter of fact, the domestic market plays a very important role for Bali s tourism industry. Historically, when foreign tourists were reluctant to come to Bali following the Bali bombing catastrophe in 2002, the domestic market helped propel the hotel industry. This year, should start with more sanguine expectations. The annual meetings of the International Monetary Fund and World Bank Group (IMF-WBG) will be conducted in October this year. Around 12,000 up to For more information: Ferry Salanto Senior Associate Director Research +62 21 3043 6888 ferry.salanto@colliers.com Contributors: Nurul Soraya Senior Research Executive Research Copyright 2017 Colliers International. The information contained herein has been obtained from sources deemed reliable. While every reasonable effort has been made to ensure its accuracy, we cannot guarantee it. No responsibility is assumed for any inaccuracies. Readers are encouraged to consult their professional advisors prior to acting on any of the material contained in this report. 5 Colliers Quarterly 21 March Bali Hotel Colliers International