Flight attendant fall off Boeing , May 4, 1997

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Flight attendant fall off Boeing 77-2, May 4, 997 Micro-summary: A flight attendant fell off this Boeing 77-2, experiencing significant injuries. Event Date: 997-5-4 at 25 MDT Investigative Body: (NTSB), USA Investigative Body's Web Site: http://www.ntsb.gov/ Cautions:. Accident reports can be and sometimes are revised. Be sure to consult the investigative agency for the latest version before basing anything significant on content (e.g., thesis, research, etc). 2. Readers are advised that each report is a glimpse of events at specific points in time. While broad themes permeate the causal events leading up to crashes, and we can learn from those, the specific regulatory and technological environments can and do change. Your company's flight operations manual is the final authority as to the safe operation of your aircraft!. Reports may or may not represent reality. Many many non-scientific factors go into an investigation, including the magnitude of the event, the experience of the investigator, the political climate, relationship with the regulatory authority, technological and recovery capabilities, etc. It is recommended that the reader review all reports analytically. Even a "bad" report can be a very useful launching point for learning. 4. Contact us before reproducing or redistributing a report from this anthology. Individual countries have very differing views on copyright! We can advise you on the steps to follow. Aircraft Accident Reports on DVD, Copyright 26 by Flight Simulation Systems, LLC All rights reserved. www.fss.aero

NTSB ID: FTW97LA77 Aircraft Registration Number: N27US Occurrence Date: Occurrence Type: 5/4/997 Accident Most Critical Injury: Serious Investigated By: NTSB Location/Time Nearest City/Place DENVER Zip Code Local Time Time Zone CO 8249 25 MDT Airport Proximity: On Airport Aircraft Information Summary Aircraft Manufacturer Boeing Distance From Landing Facility: Model/Series 77-2 Direction From Airport: Type of Aircraft Airplane Sightseeing Flight: No Narrative Brief narrative statement of facts, conditions and circumstances pertinent to the accident/incident: Air Medical Transport Flight: On May 4, 997, approximately 25 mountain daylight time, a cabin crew member aboard a parked Boeing 77-2, N27US, was seriously injured when he fell from the aircraft. The airplane was not damaged and there were no injuries to the two cockpit crew members, two other cabin crew members, and 92 passengers. Visual meteorological conditions existed, and an IFR flight plan had been filed. According to the accident report submitted by Frontier Airlines, Inc., the airplane was operating as flight 28, scheduled domestic passenger service to Minneapolis, Minnesota. The airplane was ready for pushback from gate A-6 when the "B" flight attendant told the "A" flight attendant that a thru passenger had reported that the cabin cleaning crew had mistakenly removed his child's stuffed animal and that he wanted it returned. The "A" attendant opened the forward entry door after the jetway had backed away from the airplane. Either losing his balance or not realizing the jetway had backed away, he fell 8 feet, inches to the tarmac below. His injuries consisted of two fractured wrists, a fractured jaw, and a concussion. Both "B" and "C" flight attendants witnessed the accident. According to Frontier Airlines chief flight attendant, flight attendants are thoroughly trained on procedures for opening cabin entry doors. First, the flight attendant disables the emergency evacuation slide system, then peers through the door's porthole to make sure the jetway or stairs are in place. Next, the station makes a coded knock on the door. The cabin attendant then "cracks" the door before opening it completely. She said the injured flight attendant violated company policy and procedures that resulted in the accident. No - Page

NTSB ID: FTW97LA77 Occurrence Date: 5/4/997 Landing Facility/Approach Information Airport Name Airport ID: Airport Elevation Runway Used Runway Length Runway Width DENVER INTERNATIONAL DEN 54 Ft. MSL Runway Surface Type: Runway Surface Condition: Type Instrument Approach: VFR Approach/Landing: Aircraft Information Aircraft Manufacturer Boeing Model/Series 77-2 Serial Number 225 Airworthiness Certificate(s): Transport Landing Gear Type: Retractable - Tricycle Homebuilt Aircraft? No Number of Seats: 6 Engine Type: Turbo Jet - Aircraft Inspection Information Type of Last Inspection AAIP - Emergency Locator Transmitter (ELT) Information Certified Max Gross Wt. Engine Manufacturer: P&W Date of Last Inspection 5/997 9 LBS Number of Engines: 2 Model/Series: Rated Power: JT8D-9A 45 LBS Time Since Last Inspection Airframe Total Time Hours 6579 Hours ELT Installed? No ELT Operated? Owner/Operator Information Registered Aircraft Owner FIRST SECURITY BANK, N.A. Operator of Aircraft FRONTIER AIRLINES, INC. Operator Does Business As: - Type of U.S. Certificate(s) Held: Air Carrier Operating Certificate(s): Flag Carrier/Domestic ELT Aided in Locating Accident Site? Street Address 79 S. MAIN ST. City SALT LAKE CITY UT Street Address 25 E. 46TH AVE., SUITE 2 City DENVER CO Operator Designator Code: FLA Zip Code 84 Zip Code 829 Operating Certificate: Regulation Flight Conducted Under: Part 2: Air Carrier Operator Certificate: Type of Flight Operation Conducted: Scheduled; Domestic; Passenger Only - Page 2

First Pilot Information Name NTSB ID: FTW97LA77 Occurrence Date: 5/4/997 City Date of Birth Age 5 Sex: M Seat Occupied: Left Principal Profession: Civilian Pilot Certificate(s): Airline Transport; Flight Instructor; Commercial Certificate Number: Airplane Rating(s): Multi-engine Land; Single-engine Land Rotorcraft/Glider/LTA: None Instrument Rating(s): Airplane Instructor Rating(s): Airplane Multi-engine; Airplane Single-engine; Instrument Airplane Type Rating/Endorsement for Accident/Incident Aircraft? Yes Medical Cert.: Class Medical Cert. Status: Valid Medical--no waivers/lim. Current Biennial Flight Review? Date of Last Medical Exam: 2/996 - Flight Time Matrix Total Time Pilot In Command(PIC) Instructor Last 9 Days Last Days Last 24 Hours All A/C 8257 765 774 85 66 This Make and Model 7 257 85 66 Airplane Single Engine 2872 4 Airplane Mult-Engine 585 7 Seatbelt Used? Yes Shoulder Harness Used? Yes Toxicology Performed? Second Pilot? Yes 85 66 Night 6 Actual Instrument 8 Simulated Rotorcraft Glider Lighter Than Air Flight Plan/Itinerary Type of Flight Plan Filed: IFR Departure Point Airport Identifier Departure Time Time Zone Same as Accident/Incident Location DEN Destination Airport Identifier MINNEAPOLIS MN MSP Type of Clearance: Type of Airspace: None Weather Information Source of Briefing: Company Method of Briefing: - Page

NTSB ID: FTW97LA77 Occurrence Date: 5/4/997 Weather Information WOF ID Observation Time Time Zone WOF Elevation WOF Distance From Accident Site Direction From Accident Site DEN 25 MDT 54 Ft. MSL NM Deg. Mag. Sky/Lowest Cloud Condition: Scattered 2 Ft. AGL Condition of Light: Day Lowest Ceiling: None Ft. AGL Visibility: SM Altimeter:. "Hg Temperature: 24 C Dew Point: - C Wind Direction: 22 Density Altitude: 747 Ft. Wind Speed: 8 Gusts: Weather Condtions at Accident Site: Visual Conditions Visibility (RVR): Ft. Visibility (RVV) SM Intensity of Precipitation: Unknown Restrictions to Visibility: None Type of Precipitation: None Accident Information Aircraft Damage: None Aircraft Fire: Unknown Aircraft Explosion Unknown Classification: U.S. Registered/U.S. Soil - Injury Summary Matrix First Pilot Second Pilot Student Pilot Flight Instructor Check Pilot Flight Engineer Fatal Serious Minor None TOTAL Cabin Attendants 2 Other Crew Passengers 92 92 - TOTAL ABOARD - 96 97 Other Ground - GRAND TOTAL - 96 97 - Page 4

NTSB ID: FTW97LA77 Occurrence Date: 5/4/997 Administrative Information Investigator-In-Charge (IIC) ARNOLD W. SCOTT Additional Persons Participating in This Accident/Incident Investigation: ALVIN H HANKINS FAA FSDO DENVER, CO 8249 - Page 5