Assault on flight attendant and self-evacuation, Boeing , May 20, 2000

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Assault on flight attendant and self-evacuation, Boeing 737-5, May 2, 2 Micro-summary: This Boeing 737-5 experienced an unruly passenger who assaulted a flight attendant and evacuated the aircraft following delays after landing. Event Date: 2-5-2 at 2 CDT Investigative Body: (NTSB), USA Investigative Body's Web Site: http://www.ntsb.gov/ Cautions:. Accident reports can be and sometimes are revised. Be sure to consult the investigative agency for the latest version before basing anything significant on content (e.g., thesis, research, etc). 2. Readers are advised that each report is a glimpse of events at specific points in time. While broad themes permeate the causal events leading up to crashes, and we can learn from those, the specific regulatory and technological environments can and do change. Your company's flight operations manual is the final authority as to the safe operation of your aircraft! 3. Reports may or may not represent reality. Many many non-scientific factors go into an investigation, including the magnitude of the event, the experience of the investigator, the political climate, relationship with the regulatory authority, technological and recovery capabilities, etc. It is recommended that the reader review all reports analytically. Even a "bad" report can be a very useful launching point for learning. 4. Contact us before reproducing or redistributing a report from this anthology. Individual countries have very differing views on copyright! We can advise you on the steps to follow. Aircraft Accident Reports on DVD, Copyright 26 by Flight Simulation Systems, LLC All rights reserved. www.fss.aero

NTSB ID: MIALA69 Aircraft Registration Number: N522SW Occurrence Date: 5/2/2 Most Critical Injury: Serious Investigated By: NTSB Location/Time Nearest City/Place NASHVILLE Zip Code Local Time Time Zone TN 3727 2 CDT Airport Proximity: Unknown Aircraft Information Summary Aircraft Manufacturer Boeing Distance From Landing Facility: Model/Series 737-5 Direction From Airport: Type of Aircraft Airplane Sightseeing Flight: No Narrative Brief narrative statement of facts, conditions and circumstances pertinent to the accident/incident: Air Medical Transport Flight: On May 9, 2, about 2 central daylight time, a Boeing 737-5, N522SW, registered to and operated by Southwest Airlines, Co., as a Title 4 CFR Part 2 scheduled passenger flight, flight number 857, sustained a serious ground injury to a passenger during a ramp hold due to a weather induced terminal power outage at Nashville International Airport, Nashville, Tennessee. Instrument meteorological conditions prevailed and an instrument flight plan had been filed. The ATP-rated pilot, copilot, and cabin crew, as well as 2 other passengers, were not injured. The flight arrival was about hour into the ramp hold when the mishap occurred. According to the PIC, as the flight cleared the runway after landing, ground control informed the crew of the power outage, and they taxied to an area of the ramp about yards from the terminal to await the arrival of portable airstairs. He shut down engines, started the APU, powered an air conditioning pack for passenger comfort, and informed them of the delay. One of the waiting aircraft crew communicated with company ramp personnel by cell phone and kept the other crews informed of passenger unloading planning via aircraft radio. The PIC continued to relay updated information to his passengers, and requested that the front and a rear-loading door be slightly opened to expedite cabin ventilation. According to the flight attendant stationed at the aft cabin-loading door where the mishap occurred, the passenger left his assigned seat, walked to her location, and told her he needed some air. She directed him to reseat himself three separate times, the third of which he pushed her against the bulkhead, grabbed her hair, opened the slightly ajar door, and jumped to the tarmac. She was able to free herself from his grip and remain aboard. The passenger was observed to begin using his cell phone while wandering around the airport ramp until an airport police cruiser picked him up. According to a Nashville Airport Department of Public Safety report, the passenger was transported to a medical clinic where he was diagnosed with a compound fracture of the left wrist. According to a manager of airport operations for the Nashville International Airport, records show that a lightning strike knocked out the primary feeder of electrical power from the Nashville power company. A secondary terminal power feeder from the power company was rendered inoperative by an automobile accident close to the airport at about the same time frame. The terminal is divided into three zones for backup emergency power distribution, and the main terminal zone that powers the airstairs, lights, and doors for Southwest Airlines could not be powered due to a malfunctioning transfer switch. Airport workers got the switch to operate about 23, and the transfer switch was replaced by an electrical contractor the next morning. No - Page

NTSB ID: MIALA69 Occurrence Date: 5/2/2 Landing Facility/Approach Information Airport Name Airport ID: Airport Elevation Runway Used Runway Length Runway Width Ft. MSL Runway Surface Type: Runway Surface Condition: Type Instrument Approach: VFR Approach/Landing: Aircraft Information Aircraft Manufacturer Boeing Model/Series 737-5 Serial Number Airworthiness Certificate(s): Landing Gear Type: Homebuilt Aircraft? No Number of Seats: Certified Max Gross Wt. 39 LBS Number of Engines: Engine Type: Turbo Fan Engine Manufacturer: Model/Series: Rated Power: - Aircraft Inspection Information Type of Last Inspection Date of Last Inspection Time Since Last Inspection Airframe Total Time Unknown Hours Hours - Emergency Locator Transmitter (ELT) Information ELT Installed? Owner/Operator Information ELT Operated? ELT Aided in Locating Accident Site? Registered Aircraft Owner Street Address City Zip Code Operator of Aircraft SOUTHWEST AIRLINES CO. Street Address 272 LOVE FIELD RD. City DALLAS TX Zip Code 75235 Operator Does Business As: Operator Designator Code: - Type of U.S. Certificate(s) Held: Air Carrier Operating Certificate(s): Flag Carrier/Domestic Operating Certificate: Operator Certificate: Regulation Flight Conducted Under: Part 2: Air Carrier Type of Flight Operation Conducted: Scheduled; Domestic; Passenger/Cargo - Page 2

First Pilot Information Name On File NTSB ID: MIALA69 Occurrence Date: 5/2/2 City Date of Birth Age Sex: U Seat Occupied: Unknown Principal Profession: Unknown Certificate Number: On File Certificate(s): Airplane Rating(s): Rotorcraft/Glider/LTA: Instrument Rating(s): Instructor Rating(s): Type Rating/Endorsement for Accident/Incident Aircraft? Current Biennial Flight Review? Medical Cert.: Unknown Medical Cert. Status: Unknown Date of Last Medical Exam: - Flight Time Matrix All A/C This Make and Model Airplane Single Engine Airplane Mult-Engine Night Actual Instrument Simulated Rotorcraft Glider Lighter Than Air Total Time Pilot In Command(PIC) Instructor Last 9 Days Last 3 Days Last 24 Hours Seatbelt Used? Shoulder Harness Used? Toxicology Performed? Second Pilot? Flight Plan/Itinerary Type of Flight Plan Filed: IFR Departure Point Airport Identifier Departure Time Time Zone Same as Accident/Incident Location BNA Destination Airport Identifier Type of Clearance: Type of Airspace: Weather Information Source of Briefing: Method of Briefing: - Page 3

NTSB ID: MIALA69 Occurrence Date: 5/2/2 Weather Information WOF ID Observation Time Time Zone WOF Elevation WOF Distance From Accident Site Direction From Accident Site KBN 953 Ft. MSL NM Deg. Mag. Sky/Lowest Cloud Condition: Scattered 32 Ft. AGL Condition of Light: Not Reported Lowest Ceiling: Broken 55 Ft. AGL Visibility: SM Altimeter: 3. "Hg Temperature: 7 C Dew Point: 6 C Wind Direction: 4 Density Altitude: Ft. Wind Speed: Gusts: Weather Condtions at Accident Site: Instrument Conditions Visibility (RVR): Ft. Visibility (RVV) SM Intensity of Precipitation: Unknown Restrictions to Visibility: Type of Precipitation: Accident Information Aircraft Damage: None Aircraft Fire: Unknown Aircraft Explosion Unknown Classification: Unknown - Injury Summary Matrix Fatal Serious Minor None TOTAL First Pilot Second Pilot Student Pilot Flight Instructor Check Pilot Flight Engineer Cabin Attendants Other Crew Passengers - TOTAL ABOARD - 2 Other Ground - GRAND TOTAL - 2 - Page 4

NTSB ID: MIALA69 Occurrence Date: 5/2/2 Administrative Information Investigator-In-Charge (IIC) ALAN C. STONE Additional Persons Participating in This Accident/Incident Investigation: JAMES SMITH FAA FSDO NASHVILLE, TN 372 - Page 5