Access Statement for Sandown Bay Chalet Rentals Self-Catering Chalets Last Updated Saturday, 09 August 2014

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Access Statement for Sandown Bay Rentals Self-Catering s Last Updated Saturday, 09 August 2014 Introduction Sandown Bay Rentals is set in an ideal location for those who want a truly memorable selfcatering holiday, with beach views and the town centre only a 15 minute walk away (downhill). We have seven chalets, located on the top of the culver downs with a gradual approach. All our chalets sleep up to 6 people (except chalet 178 which can sleep up to 7 people) and have 2 bedrooms, both bedrooms are located on ground level as there is no upstairs. The chalets were built in the 1960 s, but have been fully refurbished to make them a real home from home and we have an on-going development plan to decorate and improve facilities within the chalets. We look forward to welcoming you. If you have any queries or require any assistance please phone 01304 368657 or email chalets@sandownbay.com. Pre-Arrival The nearest bus stop is at the top of the lane approx 200m/218yds from the site - ask the driver for the stop on Yaverland Road near Sandown Bay Holiday Centre. The main road outside the site has no footpath from the site up towards Yaverland, and is a little uneven in places, there is a foothpath up to the site from the town,. A local company supplies equipment for hire, see contact information for details. The nearest Shopmobility shop is in Newport the county town of the Isle of Wight. We can arrange for shopping to be delivered in time for your arrival, please let us know your requirements when booking (or nearer the time but please allow plenty of time). The nearest shop, which is the Cooperative which is 1.3 miles away open 07:00 22:00. Our brochure with hire rates for Sandown Bay Rentals and this Access Statement are available in larger print on request. Key Collection, Welcome and Car Parking The key can be collected from the Clifftops Bungalow on the site at the headland near the cliffs. If you are unable to come into the office we can arrange to bring the key out to you in the car park, or if possible meet you at the chalet. Parking is available for cars around the site and whilst there is no designated parking for each chalet ample parking is about on a first come first served basis near to each of our chalet(s) with the exception of chalet 178 which is tucked away in a secluded area and parking is further away from it.

The parking area has several different surfaces in different places round the site and varies from gravel, tarmac and concrete with a paved walkways leading to the chalets. Most areas of the site are well lit at night by external lights on the front and ends of chalet blocks with some additional overhead street type lighting in some places. Entrance to Property The front door is wide. 21 76 cm 30 22 76 cm 30 26 77.5 cm 30 ½ 27 Patio Door 112 cm Patio Door - 44 84 76 cm 30 85 76 cm 30 178 73.5 cm 29 There is 1 step up to and over the door threshold in each of our chalets:- height of this step is:- 21 20 cm 8 22 23 cm 9 26 28 cm 11 27 10 cm 4 84 29 cm 11 ½ 85 30.5 cm 12 178 24 cm 9 ½ The entrances are all well lit by lighting on a central timer device that we have no direct control over. The floor covering inside the entrance/lounge is of:- 21 Carpet 22 Carpet 26 Carpet 27 Carpet 84 Carpet 85 Carpet 178 Tiles Halls, Stairs, Landings, Passageways There are no Hallways, stairs and landings as all our chalets are single storey buildings. Lounge/Dinner/Kitchen The lounge/dinner/kitchen is situated all on one level as there is only ground floor accommodation in these 1 storey chalets with direct entry into the chalets. The room has a mixture of seating with sofas and soft chairs with non-feather cushions as well as some dinning type chairs without arms, some have a low level coffee table, these can easily be moved out of the way. All furniture can be moved.

There is a flat-screen digital televisions with built in Freeview digital TV with remote control, subtitles, and internal DVD player, all are capable of receiving digital radio stations via Freeview. Lighting is natural daylight and by night levels are controlled by switches, with overhead lighting all fitted with low energy light bulbs. The flooring is:- Lounge/Dinner Area Kitchen Area 21 Carpet Vinyl 22 Carpet Vinyl 26 Carpet Tiles 27 Carpet Tiles 84 Carpet Tiles 85 Carpet Tiles 178 Tiles Tiles There is a sofa and has non-feather cushions. The dining table (moveable) is the folding type so folds down when not in use and stores four of the fold up chairs within it, the table is waiting to be re-measured high. There is free space around the table. Chairs (all moveable) 6 chairs some are with padded seats. The door of the oven drops down and the heights are as follows:- Oven Door Handle Height From Floor Hob Height from Floor Metric Imperial Metric Imperial 21 71 cm 28 91.5 cm 36 22 74 cm 29 92.5 cm 36 ½ 26 71 cm 28 94 cm 37 27 74 cm 29 94 cm 37 84 71 cm 28 91.5 cm 36 85 71 cm 28 90 cm 35 ½ 178 74 cm 29 92.5 cm 36 ½ Worktop and sink are above the floor:- 21 91.5 cm 36 22 92.5 cm 36 ½ 26 94 cm 37 27 94 cm 37 84 91.5 cm 36 85 90 cm 35 ½ 178 92.5 cm 36 ½ Larder fridge or fridge with an ice box available, heights of:- Highest Shelf Lowest Draw/Shelf Metric Imperial Metric Imperial 21 51 cm 20 20 cm 8 22 67 cm 26 ½ 28 cm 11 26 61 cm 24 23 cm 9 27 70 cm 27 ½ 23 cm 9

84 68.5 cm 27 25.5 cm 10 85 68.5 cm 27 25.5 cm 10 178 65 cm 25 ½ 23 cm 9 Glasses and crockery can be moved from wall cupboards to lower cupboards, if required, please request this when booking. Large cutlery and utensils, can opener and cordless kettles some rotating 360. The kitchen is evenly and well lit with low energy lighting. Bedrooms and Sleeping Areas There is 1 bedroom with a double bed, with step free level access from the front door there is also a twin bedroom with bunk beds, this is also step free from the front door. The doors to the bedrooms are wide:- Metric Imperial Double Twin Double Twin 21 74 cm 74 cm 29 29 22 75 cm 75 cm 29 ½ 29 ½ 26 71 cm 72.5 cm 28 28 ½ 27 68.5 cm 74 cm 27 29 84 74 cm 74 cm 29 29 85 74 cm 74 cm 29 29 178 74 cm 74 cm 29 29 Furniture can be easily removed or rearranged in the open plan lounge/dinner/kitchen upon request. A sofa bed for use by a personal assistant/carer or friend/family member is available in the lounge area in chalets. Sofa Beds 21 Yes 22 Yes 26 There is a large corner sofa in this chalet, you can sleep on it but it is not a proper sofa bed. 27 Yes 84 Yes 85 Yes 178 Yes The height of the double beds from the top of the mattress to the floor is:- 21 48 cm 19 22 51 cm 20 26 53.5 cm 21 27 waiting to be re-measured waiting to be re-measured 84 59.5 cm 23 ½ 85 59.5 cm 23 ½ 178 56 cm 22

Lighting is natural daylight and at night overhead lighting is by a switch. Bedside lamps are also in each bedroom. All bedrooms offer good colour contrast between the floor, walls and doors, short pile carpet/vinyl. A vibrating alarm clock can be provided upon request from our reception at "Clifftops". Bathrooms, Shower-rooms and Toilets There is only one bathroom and is ground level with steps involved in accessing it the door opening widths are:- 21 74 cm 29 22 75 cm 29 ½ 26 74 cm 29 27 74 cm 29 84 72.5 cm 28 ½ 85 74 cm 29 178 74 cm 29 A level entry, step free shower. A shower seat available where required. There are currently no Grab rails around the shower or baths. Toilet s are at a height of:- 21 41 cm 16 22 41cm 16 26 43 cm 17 27 41 cm 16 84 42 cm 16 ½ 85 42 cm 16 ½ 178 42 cm 16 ½ Seat raisers can be hired if sufficient notice is given where required there will be a charge for this service at cost. Wash basin heights:- 21 84 cm 33 22 82.5 cm 32 ½ 26 79 cm 31 27 84 cm 33 84 84 cm 33 85 84 cm 33 178 84 cm 33 The taps on the washbasin and bath are of the standard design. Well lit with overhead lighting. Non-slip flooring. The door opening to the showers are:- 21 Bath 56 cm Bath 22 High

22 58.5 cm 23 26 63.5 cm 25 27 Bath 53.5 cm High Bath 21 High 84 67 cm 26 ½ 85 67 cm 26 ½ 178 waiting to be re-measured waiting to be re-measured Garden There are no individual/private gardens with each chalet but you are free to use the very extensive grounds of the site, most of the site is well accessible to all, there are many flat paths around the site. Additional Information Dogs and assistance dogs are welcome in certain chalets 21, 22, 26, 84, 85. The other s are kept "pet" free. All areas in the chalet have good colour contrast between the floor, doors and walls generally. The mobile phone reception can be variable on the site depending on what network your service provider is with. The nearest General Hospital with an A&E unit and walk in NHS is St. Marys Hospital, Parkhurst Road, Newport which is 9.9 miles away and the nearest Doctor s surgery next to the Heights Leisure Centre is 1.7 miles away. Further information is in the welcome folder. There is also a list of nearby attractions with their contact details available in each chalet so you can make contact and request individual access statements if required, where available. Website Since rebranding the website and updating it considerably, further work is planned over the coming year. Future Plans We keep the website under constant review and ensure it is updated on a regular basis, your comments are always most welcome to assist us with this project. We will be looking in the future at joining the National Accessible Scheme to gain a rating for those people with limited mobility and hearing and visual impairments. We are aiming and working towards achieving our Gold Award at 3 Stars for all 7 of our chalets over the coming years. Contact Information Address: 20-22 St. Richard s Road, Deal, Kent CT14 9JR Telephone: 01304 368657 Mobile: 07850 985249 Email: chalets@sandownbay.com Website: www.sandownbay.com Grid Reference: Ordnance Survey Grid reference SZ 61600 85319 Hours of Operation: Open year round except for eight weeks from the first Saturday in January to the first Saturday in March each year. Local Carers: Better at Home (part of ARK), Isle of Wight 01983 401515 Local Equipment Hire: Island Mobility 01983 530000 Local Accessible Taxi: Akar Taxis - 01983 401233 Limited availability Book Early Local Public Transport: Bus 0871 200 2233 Train 0207 278 5240