Sarah Diener From: cfhla@memberclicks-mail.net on behalf of Central Florida Hotel and Lodging Association Sent: Friday, November 10, 2017 12:49 PM To: cfhla_info@cfhla.org Subject: CFHLA - Back of the House - November 10, 2017 Volume 4 - Edition 44 11/10/2017 In This Issue... JOB FAIR 1,000+ SEMINAR CFHLA SALUTES OUR VETERANS! ENGINEER LEADS VIP VACATION OWNERSHIP SECURITY AND SAFETY PUERTO RICO NOMINATIONS 2018 SPONSORSHIPS FUNDRAISER HOSPITALITY OPPORTUNITIES JOB FAIR On Monday, November 6, to support those affected 1
This Newsletter is proudly sponsored by: Honorees November Allied Member of the Month by the recent Hurricanes, CFHLA produced a Hospitality Job Fair. A post Job Fair survey is indicating that, to date, over 50 job seekers from this Fair are being processed for employment with the CFHLA Member Businesses listed below. CFHLA will provide employment updates in future issues of this newsletter. Greg Moore The Mall at Millenia November Lodging Member of the Month CFHLA thanks the following members for advancing this job fair: Event Partners: Melissa Jean Residence Inn by Marriott near Universal 2017 CFHLA Executive Committee Chairperson Dave Bartek Loews Hotels 1st Vice Chairperson Fred Sawyers Walt Disney World 2
Swan and Dolphin Resort 2nd Vice Chairperson Brian Comes Hyatt Regency Orlando Secretary Keith Wolling Treasurer Jesse Martinez The Alfond Inn at Rollins Assistant Treasurer Sonja Giselbrecht Sheraton Suites Orlando Airport Historian Peter Kacheris Hilton Orlando Bonnet Creek / Waldorf Astoria Orlando Immediate Past Chair Gerald Urquiola Caribe Royale Orlando Partners of the Month: Board Retreat Spectrum Enterprises Downtown Area General Managers Meeting Spectrum Enterprises Executive Committee Meeting Regal Paint Company Governmental Affairs Committee Meeting Spinout Guest Laundries, Inc. Quarterly Networking Luncheon Pirate's Dinner Adventure Seminole County General Managers Luncheon Driveway Maintenance, Inc. Silver Partner Board Installation Luncheon Mid Florida Golf Cars Vacation Ownership Council Luncheon Host: Orange County Convention Center In-Kind Partner: Kids Nite Out Vendors: AD1 Global Bohemian Hotel Celebration Caribe Royale Orlando Crestline Hotels and Resorts Crowne Plaza Orlando Universal Destination MCO Diamond Resorts International DoubleTree by Hilton Orlando at SeaWorld Embassy Suites Downtown Orlando Embassy Suites Orlando - Lake Buena Vista South Four Seasons Resort Orlando at Walt Disney World Resort Hilton Grand Vacations Hilton Worldwide Holiday Inn Club Vacations Holiday Inn Resort Orlando Suites - Waterpark Hyatt Hotels of Orlando 3
Minuteman Press Kids Nite Out Lake Nona Golf & Country Club Loews Hotels Marriott Orlando Downtown Marriott Vacations Worldwide Omni Orlando Resort at ChampionsGate Orlando World Center Marriott Paramount Hospitality Management Residence Inn by Marriott Orlando Lake Buena Vista Ritz-Carlton Orlando, Grande Lakes Sheraton Lake Buena Vista Resort staysky Hotels & Resorts The BOATHOUSE at Disney Springs Vistana Signature Experiences Walt Disney World Company Walt Disney World Swan and Dolphin Resort Please see below for photos from the event: 4
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1,000+ HAVE YOU PURCHASED YOUR TABLE OR TICKETS? To date, over 1,000 CFHLA Members have pre-registered for this end of year party - set to occur on Saturday, December 16 7
at the Hyatt Regency Orlando (Thank you Brian Comes, General Manager). The 2017 Hospitality Gala is proudly sponsored by: Do not miss your opportunity to celebrate at this evening of fine dining, entertainment, dancing, and CFHLA's Largest Silent Auction. For more information and to register, please visit: www.cfhla.org/hospitality-gala This activity will feature the presentation of the CFHLA: - Lodging Member of the Year - Allied Member of the Year - Engineer of the Year and the - Charles Andrews Memorial Hospitality Awardee Additionally, HAVE YOU BOOKED YOUR ROOM? A special rate is being offered for attendees of the Hospitality Gala for Friday and/or Saturday night: $139 (including resort fees) plus tax Please CLICK HERE to reserve your room today! If you have questions, please contact Kim Gordon - specialevents@cfhla.org. SEMINAR On Thursday, November 9, CFHLA produced the 1st of a 3 part 8
General Manager Seminar Series at the UCF Rosen College of Hospitality Management. This seminar, entitled "What Makes World Class Service Cultures Successful" featured 30 CFHLA Lodging Professionals and presentations by UCF Professors: Mr. Michael "Doc" Terry - Associate Instructor Dr. Michael Nalley, CHA, CHE, CHT - Associate Professor Ms. Vicki Lavendol - Associate Instructor (left to right) UCF - Rosen Faculty Mr. Michael "Doc" Terry, Ms. Vicki Lavendol, and Dr. Michael Nalley 9
(left to right) CFHLA Board Members Jay Leonard, General Manager of the Wyndham Lake Buena Vista Resort Disney Springs Resort Area/Wyndham Garden Lake Buena Vista Disney Springs Resort Area, CFHLA Assistant Treasurer Sonja Giselbrecht, General Manager of the Sheraton Suites Orlando Airport, Jeff Swirsky, General Manager of the Holiday Inn Resort Orlando Lake Buena Vista, and CFHLA Treasurer Jesse Martinez, General Manager of The Alfond Inn at Rollins Walt Disney World Lodging General Managers, including two CFHLA Disney Board Members (far right) Bill Thompson, General Manager of Disney's Saratoga Springs Resort & Spa and (center) Suzette Noble, General Manager of Disney's Port Orleans Resort - Riverside ENGINEER Last week, the CFHLA Engineers Council held their annual elections. Please see below for the final election results: Congratulations to the following 2018 Engineers Council Board Members: 2018 Chairman Keith Luka Holiday Inn Resort Orlando Suites Waterpark 2018 Immediate Past Chairman Michael Garro Loews Hotels Michael Bausman Give Kids the World 10
Jack Bubb Hyatt Regency Grand Cypress Joe Friends Omni Orlando Resort at ChampionsGate Chris Hall Wyndham Bonnet Creek Resort Rick Harding Walt Disney World Swan and Dolphin Resort Mike Jueds Hilton Orlando Jeff Plutz Orlando World Center Marriott Gerry Tarantino DoubleTree by Hilton Orlando at SeaWorld Curt Taylor Mall at Millenia Scott Titus Hyatt Place Orlando Universal/Convention Center Allied Positions: Mike Bozeman EMCOR - Mechanical Services of Central Florida, Inc (MSI) Maureen Haggerty Spinout Guest Laundries Charles Holcomb Duke Energy John Wood RAM Striping 11
LEADS Each month, CFHLA hosts three Leads Groups that connect Members seeking potential new business leads. This month, the Wednesday Leads Group met with CFHLA Board Member DeAngelo Hammond, General Manager of the Hampton Inn Orlando International Drive / Convention Center. CFHLA Board Member DeAngelo Hammond, General Manager of the Hampton Inn Orlando International Drive / Convention Center with CFHLA VIP Member Maureen Haggerty of Spinout Guest Laundries, Inc. at the Wednesday Leads Group THANK YOU DEANGELO! VIP Meet the VIP Member: 12
Minuteman Press has been serving the hospitality community for over 28 years and has been a proud CFHLA Allied Member since 2006. Fun Fact: Minuteman Press started in hospitality early. Their first lodging client purchased from them on their first day in business 28 years ago! That first client is still a valued partner today. THANK YOU Minuteman Press for your Dedication to CFHLA! VACATION OWNERSHIP On Tuesday, November 7, the CFHLA Vacation Ownership Council met with Daryl Cronk, Senior Director of Market Research & Insights for Visit Orlando to discuss the 2017-2018 Industry Outlook. 13
Daryl Cronk, Senior Director of Market Research & Insights of Visit Orlando offering updates to the Vacation Ownership Council relating to the Tourism Industry. SECURITY AND SAFETY The Security and Safety Council Luncheon will be conducted on Wednesday, November 29 at the Hilton Garden Inn Orlando at SeaWorld (Thank you Mike Fatta, Area General Manager). The luncheon will feature a presentation on "Travelers... How they Impact the Tourist Community" by Agent Jason Moorehead Orange County Sheriff's Office Intelligence Unit. Click Here to Register. PUERTO RICO Help support those affected by Hurricane Maria in 14
Puerto Rico by attending this "Give Back" event: NOMINATIONS In January, CFHLA will produce the annual Golden Pineapple Awards Dinner to recognize the 15
Outstanding Customer Service provided by Front Line / Hourly/ Non-Supervisory / Non-Management Lodging Employees of Central Florida. This year's recognition event is currently accepting nominations for the following service categories: Back Office (Accounting, Administrative, IT, HR) Bell Person / Concierge Community Service Convention Center / Banquet Culinary Engineering Food & Beverage Front Office (PBX, Reservations, etc.) Housekeeping Laundry Recreational (Pool/Spa/Golf/Kids Activities) Security / Loss Prevention Steward / Dishwasher To download the official nomination form, please CLICK HERE. Please note, the deadline for these nominations is Friday, December 15. If you have questions regarding this process, please contact Kim Gordon - specialevents@cfhla.org. 16
2018 SPONSORSHIPS Mark your calendar for this Friday, November 17. All 2018 CFHLA Sponsorships will be available for purchase. CLICK HERE to review the 2018 Sponsorship Opportunities. FUNDRAISER Help raise funds for students to attend the National Conference for the National Society of Minorities in Hospitality. Please click the flyer below for more information. 17
HOSPITALITY OPPORTUNITIES Below please find current employment opportunities in the Central Florida Hospitality Industry: Reservations Agent (Flexible Shift) Caribe Royale Orlando CLICK HERE to view position. Finance Director Central Florida Hotel and Lodging Association CLICK HERE to view position. 18
Sales Coordinator Crowne Plaza Orlando Downtown CLICK HERE to submit resume. Banquet Captain, Front Desk Agent, Housekeeping Manager and MORE! Crowne Plaza Orlando Universal CLICK HERE to view open positions. Convention Services Manager, Expeditor Supervisor, Assistant Food and Beverage Manager and MORE! DoubleTree Resort by Hilton Hotel at the Entrance to Universal Orlando CLICK HERE to view open positions. Food and Beverage Supervisor Embassy Suites by Hilton Orlando Lake Buena Vista CLICK HERE to view position. Event Concierge, Spa Attendant, Assistant Engineering Director and MORE! Hyatt Hotels of Orlando CLICK HERE to view open positions. Guest Services Agent, Reservations Agent, Spa Concierge and MORE! Marriott International CLICK HERE to view open positions. Reservations Agent Melia Orlando Suite Hotel CLICK HERE to view position. Director of Housekeeping, Sales Manager, Assistant Guest Services Manager and MORE! Paramount Hospitality Management CLICK HERE to view open positions. Chef De Cuisine, F&B Coordinator, Leisure Sales Manager and MORE! Reunion Resort & Spa CLICK HERE to view open positions. Spa Manager Ritz-Carlton Orlando, Grande Lakes CLICK HERE to view open position. 19
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