Page 1 2.1. STATION EMERGENCY CENTRE S DETAILS Area / Location Contacts 2.1.1 Station Emergency Verandah of PIA Office Coordination Room Building Airport (Airport) O: +92.5815.923050 2.1.2 Town Emergency Conference Room -District Coordination Room Sales Office Skardu O: +92.5815.920325 2.1.3 Survivor Reception Departure Lounge Airport O: +92.5815.923050 2.1.4 2.1.5 2.1.6 2.1.7 2.1.8 2.1.9 Centre (Airside) Survivor Reception Centre (Landside / Hotel) Passenger Reconciliation Area Crew Reception Centre (Airside) Crew Reception Centre (Land Station / Hotel) Relatives / Meeters Centre Family Assistance Centre Pioneer Hotel (Airport Road) O: +92.5815.923244 Arrival Lounge Airport O: +92.5815.923050 PIA-Traffic Office Airport O: +92.5815.923050 Shangrila Hotel Kachura Mashabrum Hotel College Road, Skardu Mashabrum Hotel College Road, Skardu O: +92.5815.454941-2 O: +92.5815.453295-7 O: +92.5815.453295-7
Page 2 2.2. STATION EMERGENCY TEAM 2.2.1 District Manager Shakir Ali 2.2.2 Station Manager Ghulam Hussain 2.2.3 Traffic Office Ghulam Hussain 2.2.4 Engineering Manager / Representative Mohammed Nasimullah Baig (Engg Officer) 2.2.5 Pax Sales Assistant Adnan Yusuf C: +92.346.8484184 O: +92.5815.920325 : kduuupk@piac.aero SITA: KDUUUPK Office Kushu Bagh, Skardu C: +92.313.8355146 O: +92-5815.923050 : kdukkpk@piac.aero. SITA: KDUKKPK C: +92.313.8355146 O: +92-5815.923050 : kdukkpk@piac.aero. SITA: KDUKKPK C: +92.344.9511246 O: +92.5815.923050 : kdukkpk@piac.aero SITA: KDUKKPK Address: Khargrong near Imambargah, Skardu C: +92.333.5115939 O: +92.5815.920284 : kdurrpk@piac.aero SITA: KDURRPK Office, Kushu Bagh, Skardu
Page 3 2.2.6 Ticket Office Manager 2.2.7 H.R. Manager 2.2.8 Finance Manager N/A 2.2.9 Communication / IT Manager / Officer 2.2.10 Cargo Manager 2.2.11 Security Manager / Officer Fida Hussain (Sr RTO looking after functions of TOM/Duty Officer) Engr Shahid Iqbal (HR Asst) C: +92.323.9134500 O: +92.5815.920284 : kdurrpk@piac.aero SITA: KDURRPK Office, Kushu Bagh, Skardu C: +92.345.3086176 O: +92.5815.920325 : kdugapk@piac.aero SITA: KDUGAPK Office, Kushu Bagh, Skardu C: xxx O: +92.5815.920284 : kduabpk@piac.aero SITA: KDUABPK Office, Kushu Bagh, Skardu C: xxx : xxx C: xxx O: +92.5815.923050 : kdukkpk@piac.aero SITA: KDUKKPK C: xxx O: +92.5815.923050 : kdugwpk@piac.aero
Page 4 2.2.12 2.2.13 2.2.14 Public Relation Rep. ERP Volunteer / Coordinator Person assign to inform / call everyone at station in case of emergency 2.3. HELPING STATIONS 2.3.1 2.3.2 Helping Station-1 (Islamabad) Helping Station-2 (Gilgit) DSM looking after the functions of Pax Sales Manager Zakir Hussain Ghulam Hussain (Main Person) Shakir Ali (Standby) District Manager Station Manager District Manager Station Manager C: +92.333.5115939 (Not working in KDU) O: +92.5815.920325 : kduuupk@piac.aero SITA: KDUUUPK Office, Kushu Bagh, Skardu C: +92.346.8485300 O: +92.5815.920284 : kdurrpk@piac.aero Office Kushu Bagh, Skardu C: +92.313.8355146 O: +92-5815.923050 : kdukkpk@piac.aero. C: +92.346.8484184 O: +92.5815.920325 : kduuupk@piac.aero O: +92.92.51.9272233 F: +92.51.9272244 : rwpuupk@piac.aero O: +92.51.9280960 +92.51.9024230 F: +92.51.9280961 : isbkkpk@piac.aero C: +92.323.2327017 O: +92.5811.920346 : giluupk@piac.aero C: +92.315.3394414 O: +92.5811.920350 : gilkkpk@piac.aero
Page 5 2.4. CIVIL AVIATION / AIRPORT AUTHORITIES Raja Azhar Civil Aviation 2.4.1 Mehmood Authority (Airport Manager) 2.4.2 Emergency Operation Center (EOC) 2.4.3 Airport Manager Raja Azhar Mehmood (Airport Manager) Raja Azhar Mehmood O: +92.5815.923090 O: +92.5815.923090 O: +92.5815.923090 2.4.4 Air Traffic Control O: +92.5815.923083 2.4.5 O: +92.5815.923083 Airport Fire & CAA +92.5815.923090 Rescue 2.4.6 Immigration N/A 2.4.7 Customs N/A 2.4.8 Met Office At Airport Muhammad Ameen (Asst Metrological Officer) O: +92.5815.923087 2.5. TRANSPORTATION /CAB SERVICES/COACH SERVICES/BUS SERVICES 2.5.1 Ambulance Services G. Muhammad O: +92.5815.115 (EDHI Ambulance Address: Mohib Road Skardu Service) NATCO O: +92.5815.920289 +92.5815.923078 2.5.2 Buses Mashabrum Travel O: +92.5815.455195 K2 Himalaya Tours Naya Bazar, Skardu O: +92.5815.455414 2.5.3 Taxis Taxis are Available at various Taxi Stands in the City. Sqdn Army Avan O: +92.5815.9615500 2.5.4 Aircraft / Helicopters O: +92.5815.455017 PAF Base Qadri
Page 6 2.6. HOSPITAL & MEDICAL DOCTORS / MORGUES 2.6.1 Hospitals CMH O: +92.5815.923051 DHQ Hospital O: +92.5815.920233-34 2.6.2 Medical Doctors O: +92.5815.452531 Skardu Dr. Naqi R: +92.5815.453434 (On PIA Panel) Address: Ali Clinic New Bazar 2.6.3 Mortuary G. Muhammad (EDHI Ambulance Service) O: +92.5815.115 Address: Mohib Road Skardu 2.6.4 Poison Control CMH O: +92.5815.923051 2.6.5 2.6.6 2.6.7 Radiation Incident Responders Chemical Incident Responders Environmental Agency Pakistan Nuclear Regulatory Authority Environmental Protection Agency C: +92.300.8261174 (Director) O: 0800.77766 : m.nadeem@pnra.org nrecc@pnra.org officialmail@pnra.org O: +92.51.9267627 2.7. FAMILY SUPPORT AGENCIES 2.7.1 EDHI G. Muhammad O: +92.5815.115 2.7.2 Red Crescent Mumtaz C: +92.346.8483635 2.8. PSYCHOLOGISTS 2.8.1 Psychologist CMH Skardu O: +92.5815.923051 2.8.2 Photographers Ahmed (Malik Photo Studio) O: +92.5815.920314 Address: Jamia Masjid Road
Page 7 2.9. CIVIL ADMINISTRATION / ARMED FORCES Malik M Afsar Malik O: +92.5815.920100 2.9.1 Local Administration (Commissioner) Address: Hamid Garh Skardu Abid Ali (Deputy O: +92.5815.920200 Commissioner) Address: Hamid Garh Skardu Inayatullah Farooqi DIG O: +92.5815.930200 Address: DIG Office Hamid Garh 2.9.2 Police Skardu Ali Raza (SP) O: +92.5815.930106 Address: Police Line Skardu 2.9.3 Airport Police / Muhammad Pervaiz O: +92.5815.923049 Force (Asst Director ASF) 2.9.4 Security Agencies O: +92.5815.923078 2.9.5 Armed Forces Assistance Address: 62 Bde / PAF Base Skardu 2.10. EMBASSIES / AIRLINES (Provide contacts of 2.10.1 Embassy all important embassies) (Provide contacts of 2.10.2 Airlines all important airlines)
Page 8 2.11 LOCAL INFORMATION S. No. Description Information 2.11.1 Local Time GMT +0500 2.11.2 Temperature JAN-MAR APR-JUN JUL-SEP OCT-DEC 2.11.3 Clothing Required Heavy woollen clothing Tropical 2.11.4 Electrical Voltage 220V 2.11.5 Electrical Plug Type Two pin - three pin 2.11.6 Visa Requirements 2.11.7 Inoculation 2.11.8 Requirements Banks / Financial Institutions (Those in business with PIA) Tropical Habib Bank (Pvt) Limited Main Branch Skardu Tel. +92.5815.450260 2.11.9 Banking Hours 0900-1700PST 2.11.10 Fire Brigade Mr Nasir Hussain (Station Fire Officer) O: +92.5815.920302 & 16 2.11.11 Northern Scouts Camp Office near Maqpon Bridge O: +92.5815.923034-35 Heavy woollen clothing
Page 9 2.12. CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (Country/City +92.21) Capt. Salman Azhar Director Safety & QA / Emergency Director Capt. Amir Aftab Chief Pilot Corporate Safety Sajid Qayyum Acting Deputy General Manager ERP Sajid Qayyum Manager Family Assistance Muhammad Ali Safir Asstt. Manager Family Assistance Khursheed Ahmed Khan Sr. ERP Officer Ayesha Ambreen ERP Officer Ghulam Abbas Bhutto Senior PHS Officer Emergency Response Planning (ERP) Team C ell No +92.321.2232777 Tel Off +92.21.99044657, 99043898, 99044735, 99242340 Tel Home xxx Fax No +92.21.99242340 Telex KHIOFPK director.safety@piac.aero khiofpk@piac.aero Cell No +92.345.8218986 Tel Off +92.21.99044484, 99046016, 34573718 Tel Home +92.21.35894767 Fax No +92.21.99242359 Telex KHIOFPK cp.safety@piac.aero pksafe@piac.aero Cell No +92.322.7423724 Tel Off +92.21.99044890, 99242232 Tel Home +92.21.34014614 Fax No +92.21.99242258-59 Telex KHIERPK erc@piac.aero, sajid.qayum@piac.aero Cell No +92.322.7423724 Tel Off +92.21.99044376 Tel Home +92.21.34014614 Fax No +92.21.99242258-59 sajid.qayum@piac.aero Cell No +92.323.2327168, +92.333.3255670 Tel Off +92.21.99043803 Tel Home +92.300.3644844 Fax No +92.21.99242258 safir.ali@piac.aero Cell No +92.322.7423725 Tel Off +92.21.99044394 Tel Home +92.21.34400788 Fax No +92.21.99242258 khursheed.khan@piac.aero Cell No +92.324.2013392 Tel Off +92.21.99043797 Fax No +92.21.99242258 erp@piac.aero Cell No +92.331.2499435 Tel Off +92.21.99043818 Tel Home +92.21.34974614 Fax No +92.21.99242258 erc@piac.aero
Page 10 2.13. CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (+92.21) LOCATION TEL DIRECT FAX E-MAIL / SITA CHAIRMAN/SVP S INT COM / ERC Ext: 38 JTC INTER COM ERC Ext: 288 MEDIA ROOM / ERC 990-43481 MEDIA ROOM / ERC 99242108 99242260 EMERGENCY CALL CENTER / ERC 43808, 43807 99242229 For EMERGENCY CALL CENTER / ERC 43809, 43810 99242352 EMERGENCY CALL CENTER / ERC 43805, 43803 99242332 EMERGENCY CALL CENTER / ERC 43798, 43797 99242284 EMERGENCY CALL CENTER / ERC 43828, 43824 99242254 EMERGENCY CALL CENTER / ERC 43818, 43815 99242360 EMERGENCY CALL CENTER / ERC 43832, 43829 99242358 EMERGENCY CALL CENTER / ERC 43833, 43834 99242275 EMERGENCY CALL CENTER / ERC 43768 99242336 COMMUNICATIONS ROOM / ERC 990-44273 OPS ROOM / ERC 990-44049 99242232 OPS ROOM / ERC 990-43844 99242273 OPS ROOM / ERC 990-43817 99242278 OPS ROOM / ERC 99242107 OPS ROOM / ERC 99242261 OPS ROOM / ERC 99242253 Incoming Calls by PIA Field Team Members 99242258 (IG) 99242259 (OG) erc@piac.aero SITA: KHIERPK H.O Extension of ERC 44 ERC (44372)