Solutions
Turnkey Solutions As one of the largest aircraft management, flight support and charter companies in the world, our global teams of aviation professionals have five decades of experience and know-how to ensure your daily aircraft operation needs are met 24/7, wherever you happen to be. And whether you require a comprehensive turnkey solution or a more personalized service program, our highly trained flight services experts are pleased to help develop the perfect service package tailored to meet your needs. Jet Aviation offers turnkey solutions tailored to safely and efficiently operate your aircraft, giving you the peace of mind you expect. Jet Aviation has vast experience in operating one of the largest private aircraft fleets in the world with operations centers on multiple continents offering a global reach. Safety is at the core of our structure, where we go above and beyond minimum requirements. Our entire organization is designed to ensure the aircraft we manage are operated to the highest possible standards to ensure you, the crew and the asset are well protected. Jet Aviation solutions include: Crew employment and human resources services Crew training organization Fuel purchasing through Jet Aviation fuel carnet (lower costs due to buying power) Dispatch Services / Flight Planning Aircraft and Passenger Insurance (at low premiums) CAMO / Coordination EU Emission Trading Scheme (EU ETS) Administration Services and Cost Control Additionally, the following optional services can be provided: Aircraft Appraisals Aircraft Oversight, Acceptance & Registration Services Flight Data Monitoring EU Importation Support 1
Private Commercial Private Commercial With our turnkey Private solution, Jet Aviation will take over full operational control and responsibility for your privately operated aircraft. By providing a complete service package including employment of your dedicated crew, we will act as the legal operator of the aircraft and handle all the complexities of daily flight operations. All aircraft under our care are operated to the highest possible standards, while providing our clients with as much flexibility as possible. When required, your aircraft will be operated under full NCC compliance. Through our large fleet, Jet Aviation s purchasing department achieves significant discounts on key cost items. All third party costs are passed through with no markup, exactly 1:1, allowing you to directly benefit from these savings. Private clients enjoy a turnkey solution with the peace of mind that the aircraft is operated safely and efficiently. Our multiple Air Operator Certificates (AOCs) permit Jet Aviation to commercially operate your aircraft, optimizing the use of the asset through revenue generating flights. Under our care, the aircraft will be operated to the highest standards, keeping safety and comfort at the forefront. Jet Aviation employs a dedicated team of Sales professionals with sales offices in Zurich, Geneva, Teterboro, Burbank and Hong Kong as well as group representation in Dubai and Jeddah. Our marketing team will ensure your aircraft is attractively presented to a high quality market. Jet Aviation operates an owner-release model, keeping you in complete control of the schedule of your aircraft at all times. Through our large fleet, Jet Aviation s purchasing department achieves significant discounts on key cost items. All third party costs are passed through with no markup, exactly 1:1, allowing you to directly benefit from these savings. With Jet Aviation s worldwide reach and broad charter clientele, we are constantly increasing the number of high-quality aircraft in our charter fleet to satisfy demand. 2 3
Crew Fuel Crew Selection and Training Standards Substantially reduced fuel costs With safety, trust and professionalism being key factors during the assessment process, Jet Aviation selects only the best and most suitable crew members for your operation. Our focus is placed on pilots who exceed the training standards set forth by aviation authorities and who meet our internal requirements, both on a professional level and their attention to customer care. Similarly, we insist that your dedicated crew has superior service standards to ensure they understand your needs and preferences so that every flight meets your expectations. Using our global buying power based on close to 300 aircraft and purchasing over 60 million liters of fuel per year, our fuel specialists leverage our fleet to achieve the most attractive discounts on behalf of our customers. With negotiated rates at over 350 worldwide locations, we ensure your fuel requirements are met with the most cost efficient solution. All fuel invoices are passed on with no added markup. If required, Jet Aviation will select several suitable crew members and arrange for interviews with the owner of the aircraft for final approval. Alternatively, should the owner already employ crew members, Jet Aviation will explore the possibility of employing the current crew. With our leveraged buying power, Jet Aviation crew members receive simulator training with the world s leading providers of aviation training services at significantly discounted rates. An annual internal recurrent course ensures all flight crew members are fully proficient not only in their flying skills but also in crew resource management, handling of emergencies and company procedures. Cabin crew members receive specialized training in their field providing them with the skills necessary to offer a bespoke service experience. 4 5
Dispatch Insurance Benefits Worldwide 24/7 flight planning Optimized insurance coverage With half a century of experience, Jet Aviation offers the expertise to streamline your flight planning process, saving you time while meeting all of your needs. To achieve this, our highly trained and skilled flight dispatchers are at hand to deliver efficient and structured dispatching services such as: Flight planning Arranging flight permits Customs clearance Handling services Fueling Airport slots Ground transportation Jet Aviation provides 24/7 customized dispatch services to get you where you want to go, when you need to be there. Based on the company s buying power, Jet Aviation is able to not only negotiate favorable terms and conditions for your benefits, but our experts can also reach significant cost reductions in your insurance premium. We have been providing insurance coverage for nearly 50 years and Jet Aviation currently insures a global fleet of over 160 aircraft. Our team of in-house insurance professionals has an outstanding record in the insurance business with almost 100 years of expertise Our group purchasing achieves wider insurance coverage at far more competitive prices compared to other policies Jet Aviation has a proven record of achieving lower insurance premiums for its customers based on the company s exceptional safety record by fully safeguarding your valued asset. Our main offerings include: Comprehensive aircraft hull insurance Liability insurance Passenger / crew personal accident insurance War & terrorism coverage At Jet Aviation, we don t just buy insurance, but we constantly rethink and redesign insurance products in the best interest of our customers 6 7
CAMO / Coordination Flight Data Monitoring One-stop support of your technical needs Putting your safety first As an EASA-authorized Continuous Airworthiness Management Organization (CAMO+), our technical experts are certified to manage all CAMO requirements of your operation and perform annual airworthiness reviews to ensure your aircraft is certified and ready to fly when you need it. Throughout Europe we can even assist in obtaining necessary Airworthiness Review Certificates (ARC) for all EASA member states. You can choose from our full package on a project-by-project basis or select individual services as required, including: CAMO+ including ARC ARC only Single CAMO tasks (e.g. documentation) Any other airworthiness management activity Jet Aviation provides state-of-the-art Flight Data Monitoring (FDM) services as a key element of its well-established safety management system. The analysis of hundreds of technical parameters measured during flight allows us to monitor the safety performance of your operation, to assess potential risks and to proactively take action where needed. It is the perfect add-on to your crew s regular training, helping them to further optimize their skills not only ensuring long-term technical reliability of your asset but most importantly an outstanding level of safety. Whether you require our full CAMO+ service package or only one or two individual maintenance services, our aircraft type-specific maintenance coordinators provide world-class service to help you reach your destination safely and securely. 8 9
EU ETS Cost Administration EU ETS compliance made easy Efficient and detailed cost administration Jet Aviation has been at the forefront of providing clients with turnkey European Union Emission Trading Scheme (EU ETS) solutions. To guarantee you remain fully compliant with all EU ETS requirements, our dedicated team manages all aspects of the compliance on your behalf. Having recently expanded our offerings to include account opening and administration services, our turnkey EU ETS compliance solution comprises the following aspects: Coordinate and liaise with the assigned EU member state and authority Draft compliant monitoring plans Monitor, calculate and report actual CO 2 emissions Purchase and submit required emission allowances within the Union registry Jet Aviation offers cost administration support, providing you with a clear and concise overview of all costs associated with the aircraft, all while saving costs through our considerable buying power. All savings we achieve are passed through directly. Additionally, our experienced team reviews, scrutinizes, processes and pays all third party invoices, creating a single payable invoice with no markup at the end of the month. 24/7 international flight planning, scheduling and administration services from four locations in Zurich, Switzerland; Dubai, U.A.E; Hong Kong, SAR and Teterboro, NJ / USA Experienced maintenance professionals monitor the client aircraft and all administrative details Jet Aviation s negotiated fuel rates can significantly reduce fuel costs Jet Aviation can provide full aircraft hull, liability and passenger accident insurance coverage at the most competitive premiums Jet Aviation provides efficient and detailed cost administration Handling of EASA and other applicable authorities CAMO or other airworthiness requirements EU Emission Trading Scheme (EU ETS) administrative support 10 11
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ACMANS15401/20182EMEA Headquarters EMEA & Asia Jet Aviation Business Jets AG P.O. Box 232 CH-8058 Zurich-Airport Switzerland Tel +41 58 158 8787 (24/7) Fax +41 58 158 8685 am.emea@jetaviation.ch Asia Jet Aviation Business Jets (Hong Kong) Ltd. Suite 801-804, One City Gate 20 Tat Tung Road Tung Chung Lantau HK-Hong Kong SAR Tel +852 2215 3833 Fax +852 2215 3899 opshkg@jetaviation.com.hk www.jetaviation.com/flightservices