AIRCRAFT CHARTERS FOR THE OIL AND GAS INDUSTRY

Contents Company overview Our oil and gas experience Unique service and expertise Commercial aircraft Falkland Islands: case study Cargo aircraft Tanzania: case study Private aircraft Helicopters Global office network Testimonial 5 7 10 12 15 18 21 24 27 28 30 3

Market Leaders Corporate Overview Founded in 1990, Air Charter Service has grown steadily to become one of the world s leading names in aircraft-chartering. Today, we employ more than 280 aviation experts worldwide, arranging over 6,500 full charters a year and generating annual revenues exceeding $400 million. Operating fully staffed offices across North America, South America, Europe, Africa, CIS, the Middle East and Asia, we are fluent in 42 languages. Our global reach enables access to over 50,000 aircraft worldwide with the use of global procurement and local market knowledge, we are able to provide the most efficient and bespoke air charter solutions. 4 5

Industry Experts Our Oil and Gas Experience At Air Charter Service, we provide a market-leading service for the oil and gas industry which encompasses over three decades experience delivering a multitude of charter solutions for private, commercial and cargo aircraft. From large crew rotation programmes to the transport of outsized drilling equipment and ad-hoc private charters for specialist personnel, Air Charter Service has built a world-leading reputation. We meet the requirements of an extensive and high-profile client list, while achieving recognised industry awards. 6 7

Testimonial All Air Charter Service employees, across the company, continue to impress me with the level of service and attention to detail which they put into their work. From first contact for this job in Hong Kong, Stephen was able to find a suitable aircraft, at a great price, in no time at all. Then, when put in contact with Tim, in New York, the same level of service carried on it was like I hadn t changed the person I was dealing with at all. Thanks, again, to you all. It is a pleasure to deal with a service-driven company like yours. Director global oil & gas company 8 9

Over Three Decades Unique Service and Experience What sets Air Charter Service apart from all of our competitors is the personal service, attention to detail and hands-on experience across our network of account managers worldwide. Each client is assigned a personal account manager, a single point of contact available 24/7, who manages every enquiry, charter and post-flight feedback throughout. All account managers undergo six months intensive training, before managing an account. In addition to all training, each account manager commonly acts as a representative on several charters, assisting with ground movements, overseeing the loading of cargo and managing specialist issues surrounding individual charters. 10 11

Crew Movements Commercial Aircraft Air Charter Service s expertise has proven an integral part of our clients crew rotations, ensuring that projects remain running, crews have a reliable and comfortable mode of transport and that you, the client, remain in control. Our programmes have stretched across the globe, from the South Atlantic Ocean to the Arctic Circle and western Africa. We commonly produce a fully bespoke service, understanding the complexities of the industry and its commitments, with the client at the forefront of our mind during any contractual agreement and negotiation process. Our mission is simple: for our service to provide not only a seamless and safe passage from origin to destination, but also a distinct difference in how your personnel feel during their transport which we consider has a significant impact on their mind-set and output on arrival. 12 13

Case Study Falkland Islands In 2010, Air Charter Service was chosen for an oil and gas exploration programme, requiring a long-haul solution for regular crew rotations to the Falkland Islands. Because several personnel travelled from all around the world, it was important to fly from a location which was wholly central to Europe, with flights commencing from London Gatwick. A full market analysis took place in procurement, ensuring that the most effective operator was used, based on positioning and experience, with flexible contractual terms developed for the client. 14 15

Case Study Falkland Islands cont. Over the course of 32 months, Air Charter Service arranged 134 crew movements, with the addition of two time-critical cargo flights and three private aircraft flights. Each movement had an Air Charter Service account manager at check-in, along with a specialist representative on board, with extensive ground-handling, cargo and in-flight experience. Bespoke check-in arrangements, customised catering options and in-flight entertainment upgrades offered a more fluid experience, aimed at maximising passengers comfort. Scan/click here to watch the Careful consideration was given throughout to political and diplomatic tensions. With an unrivalled network of contacts on the ground, at Mount Pleasant in the Falkland Islands, Air Charter Service was able to provide highly effective passenger turnaround across all crew movements. Falklands case study video. 16 17

Award-Winning Experts Cargo Aircraft An industry-recognised, award-winning department, our experience in cargo aircraft-chartering is exceptional, allowing us to respond to any enquiry with the speed, understanding and know-how of the very highest order. Air Charter Service provides a full range of services for: Heavy and outsized cargo Urgent go now charters Dangerous goods or hazardous materials 18 19

Case Study Tanzania Oil and Gas Contract Air Charter Service received an urgent request from one of our key clients, on behalf of a company conducting exploration drilling in Tanzania. The request was to move two steam generator units and ancillary equipment from the UK to Mtwara, Tanzania. The equipment s weight was 52 tonnes, with a load length in excess of 25 metres, at 2.9 metres high. The IL76MF was recommended a stretched version of the IL76, the only aircraft which could accommodate the load, without using the larger and more expensive AN-124. The load was oversized, included hazardous material, was fragile and required immediate customs clearance on arrival, followed by in-country delivery. Owing to the time-critical nature of the charter, it was decided that the load would travel to the drilling base s closest airfield capable of accepting an aircraft of this size Dar es Salaam, the Tanzanian capital. 20 21

Case Study Tanzania Oil and Gas Contract cont. To keep aircraft positioning costs to a minimum, the load was moved by truck from the UK to the European mainland, with a specialist Air Charter Service account manager present at aircraft-loading. The load was successfully discharged at Dar es Salaam, departing for a two-day journey to the end client s base in Mtwara. As a result of Air Charter Service s quick response times and continued expertise in this sector, the cargo arrived in good order with the total door-to-door transit, from the UK origin point to Mtwara, taking just five days. 22 23

Market Leaders Private Aircraft As a market-leading private charter department, Air Charter Service can provide an entire array of private aircraft, stretching over 130 types specifically suited to short-, long-haul and remote-location flights. Your personal account manager will be able to source the ideal aircraft for your requirements from turboprops to helicopters and private jets. Globally, Air Charter Service has access to a large range of aircraft suitable for medical evacuations, capable of carrying patients and relatives alongside specialist medical personnel. Every Air Charter Service office is constantly and continually monitoring the availability of aircraft within its specific region. This allows any office to respond rapidly and efficiently to all urgent enquiries. 24 25

Crew Transfers Helicopters Air Charter Service has the ability to source a large number of various helicopter types, for any request to remote locations, offshore platforms and offshore vessels. Helicopters allow considerably quicker movements between transfers, vastly improving the speed and ease of crew rotations. 26 27

Frankfurt, Germany +49 69 509 528 550 St Petersburg, Russia +7 812 611 09 48 Toronto, Canada +1 416 645 3264 London, UK +44 20 8339 8577 Moscow, Russia +7 495 989 22 28 Almaty, Kazakhstan +7 (727) 326 95 40 Los Angeles, USA +1 310 205 8959 New York, USA +1 516 432 5903 Madrid, Spain +34 914 183 224 Paris, France +33 1 40 09 61 00 Dubai, UAE +971 4 214 9339 Beijing, China +86 10 5651 0378 Tokyo, Japan +81 3 3238 5313 Hong Kong +852 2167 1868 Mumbai, India +91 22 6619 7080 Unique Coverage Global Office Network Map not to scale. Sao Paulo, Brazil +55 11 3586 0500 Johannesburg, S Africa +27 10 590 1097 28 29

I would like to express our gratitude for the skilful handling of our charter flight from MPA. Please pass on my sincere thanks to the whole of Air Charter Services for assisting in this matter. Their prolonged experience and customer service, along with their ability to react to our needs at such short notice, have been vital to the success of our crew changes. Drillings manager global oil & gas company 30