1 Air Canada Reconfiguration Case Study HAECO Cabin Solutions A HAECO Group company.
Introduction Air Canada is Canada's largest domestic and international airline serving more than 200 airports on six continents Canada's flag carrier is among the 20 largest airlines in the world and serves more than 38 million customers each year. In 2015 Air Canada began flying its new 787 Dreamliners and needed to update their fleet of 777s Air Canada proceeded to undergo an extensive interior refresh to compliment the seats, class style and cabin configuration of the new 787s and to offer a consistent customer experience across their fleet
Business Challenge Air Canada required refurbishment of 18 Aircraft: 12 777-300s and 6 777-200s The project included: Existing interior removal Full integration engineering for both aircraft types Reconfiguration of the bins to maximize space IFE installation with STC approval for Panasonic and electrical engineering for GE power panels New flooring, seats, lavatories, galleys and monuments All vertical surfaces re-laminated The customer needed an integrator capable of handling all the reconfiguration engineering required to go from a 2-class to a 3-class interior, as well as manage the coordination of various products from different suppliers and the installation Air Canada needed to find a partner that could handle the volume of work and meet a strict time requirement
HAECO Americas Internal Business Segments Work Together HAECO Americas engineering group took up the challenge of working through the integration engineering for the reconfiguration of both the 777-300s and the 777-200s. The cabin needed seat capacity maximized to fit 400 seats on the 777-300s and 300 seats on the 777-200 HAECO Americas MRO Services began the overhaul project of stripping the airline s interior and prepared to install B/E Aerospace J class seats in the front and economy seats in the back with Recaro seats for premium economy HAECO Americas Cabin Solutions group began manufacturing the Slimline lavs that would be integrated mid-aircraft to maximize capacity To meet the strict timeline HAECO Americas utilized a joint venture agreement with sister MRO in Hong Kong to take on part of the project
Integrator Installer Manufacturer HAECO Americas took full responsibility for the reconfiguration that started in August 2015 and ended June 2016 During the project, HAECO assigned dedicated focals from the business segments to work together and be the point of contact team for the customer Accountability was a priority for all parties involved. HAECO Americas demonstrated that it could efficiently manage multiple products and suppliers across continents to shorten the project timeline HAECO Americas showed the value of having a wide breadth of capabilities and depth of experience in aircraft reconfiguration HAECO demonstrated excellent customer service by shortening the cycle time to below the contracted span time through sharing knowledge and best practices across the MROs as the project progressed What gives me personal satisfaction is that we tackled an extremely complex project, the big parts and the little parts. We learned as we went, getting in front of the challenges and ended up turning airplanes faster than contracted. -Jesse Priester, Project Manager, HAECO Americas
Nose-to-Tail Service Capability for the Life of the Aircraft Testimonials Taking on an immense project like this requires focus, collaboration and teamwork. Our team here and in Hong Kong were dedicated to exceeding the customer s expectations -Jim Sokol, President of MRO Services, HAECO Americas This project showcased multiple areas of expertise at HAECO Americas. It also showed that we can skillfully adapt to work well on a global scale with internal and external suppliers and manufacturers. -Mark Peterman, President of Cabin Solutions, HAECO Americas