Innovative. Intuitive. Intouch. These attributes are at the core of our business. Interact is a global in-flight service company providing airlines with award-winning, tailored entertainment packages. At Interact, we offer in-flight services that ensure our clients in-flight entertainment and connectivity (IFEC) requirements are met from start-to-finish. We expertly manage the media process for today s complex entertainment systems. Our record of international awards and our sixteen years of experience reflect the high level of production and service that Interact offers. 3
Innovation is central to how we do business, both in the entertainment we produce and the techniques we use to create it. Whether it s creating unique programming to reflect your passenger demographics, or producing custom production that showcases your airline s personality; innovation and originality are vital. Intuition and insight are innate to Interact after many years in the IFEC industry. We understand how to deliver your brand experience through the many aspects of your IFEC. Being in touch with our clients, the industry, and where IFEC is heading, is key to Interact s success.
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Creative Programming We bring our extensive experience, skills and knowledge to meet each of our client s unique programming requirements. Our meticulous attention to detail has ensured Interact is a leader in IFE programming. We take the time to get to know you and understand your airline s personality, enabling us to create the perfect mix of video entertainment options for your passengers. Interact has a long and positive relationship with both Hollywood and independent distributors so we can offer our clients excellent licensing representation. Our team of audio experts is able to program all onboard audio tracks hot off the local and international charts. We also have an extensive knowledge of musical genres and can create your entire digital library of CDs. Never mass managed, we give every client specialized attention with each track handpicked to match your passengers tastes. 7
Interact Creative Interact Creative specializes in interpreting corporate brands and your airline personality to subtly weave these unique attributes through all your custom production. Interact aims to set your entertainment apart from your competitors by incorporating your brand personality through every touch point of your IFE including your GUI design and web design, safety videos, in-flight videos and all print media. Our creative team is a mix of airline and entertainment industry professionals who bring commitment and passion to every project. Interact s custom production has not only won a number of airline industry awards, we have also been recognized with several highly prestigious film and video awards. 8
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Interact Content Interact Content offers exclusive regional content so your passengers feel at home wherever your airline takes them. Our content team handpicks media based on your passenger research and statistics. With offices in the USA, South America, Australia and Europe sourcing local content, we offer a wide range of regional programming. And if you have a special request for a specific program, we can easily source it by utilizing our vast network of distributor contacts around the world. 11
Interact Tech Interact Tech provides total IFEC technical advice and services to our airline clients. With state-of-the-art facilities in our head office, and our digitally linked global offices around the world, Interact maximizes the tools that are available to Content Service Providers. We offer practical turnkey solutions to airlines from an in-house resource that offers premium technical support and management. With our digitally networked satellite offices, Interact is an industry leader in servicing all in-flight entertainment requirements around the world. 12
Our Clients Interact s reputation is built on our client relationships and service. The value we place on our relationships is reflected in every aspect of how we work at Interact we are always committed to doing whatever it takes to create exceptional IFEC for our clients and ultimately their passengers. 14
With the merger of four airlines into the AviancaTACA Group, Interact understood our needs during this time, and played a vital role assisting us in determining the best IFE outcome for our passengers. They helped us achieve our goals of delivering first class entertainment that was on budget and on brand. Adriana Nieto Manager of Entertainment and Comfort AviancaTACA Group During our recent launch of Panasonic s ex2 system, Interact was instrumental in consulting our airline on the intricacies involved with the implementation of digital hardware. Interact offers a hands-on service that our airline found invaluable during this critical launch. Blaine. J. Miyasato - V.P. Product Development Hawaiian Airlines We think we have more than a media supplier, in fact, it is an ever-increasing partnership that extends our service capabilities. In addition to delivering what the customer asks for, they offer their expertise and recommendations; thus guaranteeing our clients satisfaction as well as ensuring that our company s resources are always well invested. Joao Alves Andrafe - CEO SonAir 15
Here s just a few of the many awards, Interact s team of industry professionals have won: TACA International Airlines - Nominated, Best Overall Passenger Experience for Fleets up to 50, PCA 2012 Avianca, Nominated, Best Overall Passenger Experience for Fleets over 50, PCA 2012 Avianca - Nominated, Best in Region: Americas, PCA 2012 TACA International Airlines - Nominated, Best in Region: Americas, PCA 2012 Avianca - Nominated, Best Inflight Entertainment User Interface: PCA, 2012 Avianca - Nominated, Best Inflight Publication, PCA 2012 Virgin Australia International - Winner, Best in Region: PCA 2011 Virgin Australia International - Winner, Best User Interface, PCA 2011 Virgin Australia International - Best Overall Passenger Experience for Fleets up to 25, PCA 2010 Virgin Australia International - Best User Interface, PCA 2010 Avianca - 2nd Place, Best Overall Passenger Experience for Fleets up to 25, PCA 2010 Avianca - 2nd Place, Best in Region: Americas Virgin Australia International - Finalist, New York Film Festival, 2010 (Safety Video) Virgin Australia International - Award of Excellence, USA Videographers Award 2009 (Safety Video) Qantas Airways - Best Entertainment for Main Screen, AVION 2006 Qantas Airways - First Runner-Up, Best Overall Inflight Entertainment, AVION 2006 Qantas Airways - Best Overall Inflight Entertainment, AVION 2006 Qantas Airways - Best Overall Inflight Entertainment, AVION 2003 Qantas Airways - Best Overall Inflight Entertainment, AVION 2003 That s incredible! 17
Contact Us With offices around the world, Interact can service your airline wherever you re located around the globe. U.S.A. Office 114 Pacifica, Suite 370 Irvine, CA 92618 USA T: +1 949 450 0442 F: +1 949 450 0771 Stephanie Cooper: scooper@interact.aero Cell: +1 949 732 8013 Bogotá Office Maria Paz Zabalza: mpaz@interact.aero Cell: +57 318 8010 247 Brisbane Office Rebecca Warth: rwarth@interact.aero Cell: +61 422 102 350 Europe Office Roberto Rinaldo: rrinaldo@interact.aero Cell: +39 339 323 4000 São Paulo Office Regina Moreno: rmoreno@interact.aero Cell: +55 11 9222-7013 Sydney Office Michaela Bolzan: mbolzan@interact.aero Cell: +61 417 668 595 18 Interact Net @Interact_IFEC InteractGlobal