We live and breathe the Schlosshotel Fiss

TARIFFS 2016/2017

We live and breathe the Schlosshotel Fiss For the last 25 years, our hearts desire has been to make the Schlosshotel Fiss a truly exceptional hotel. To create a special place where our guests reconnect with themselves and each other. A place where guests enjoy happy family days, relax and savour every moment as they discover the inimitable Schlosshotel experience. Our 135 rooms and suites offer the space you seek. A retreat that allows you to sit back and rest for a few days. Find your dream room, find inspiration from our attractive arrangements, and get in touch for your own personal holiday quote on +43 5476 6397 0, or email info@schlosshotel.fiss.com. We look forward to welcoming you. WARMEST REGARDS, THE DOMENIGS, YOUR HOST FAMILY IMPRINT All information has been carefully checked. Misprints, changes and errors excepted. Published by: Schlosshotel Fiss GmbH, Laurschweg 28, 6533 Fiss, Austria Place of jurisdiction: Landeck Photographs: Schlosshotel Fiss, TVB Serfaus-Fiss-Ladis, Mario Rabensteiner, Mike Rabensteiner Concept & graphic design: Bureau Rabensteiner Translation & copy editing: marketing deluxe

4 5 New Year s Eve week SINGLE AND DOUBLE ROOMS Starting rate per night Single room 355 Single supreme 740 26.12.16 07.01.17 Carnival week 25.02 04.03.17 During the A1 season, starting rates per night apply to room occupancy of 1-4 guests All rates are per person per night in Euros and include Schlosshotel full board Double deluxe 945 Double supreme 945 Double panoramic 945 Double comfort deluxe 965 Double comfort supreme 985 Double comfort panoramic 1,190 Double comfort panoramic south 1,230 Panorama junior suite 1,230 Panorama Rubin suite 1,310 Panorama Saphir suite 1,350 Panorama suite* 2,620 During the A1 season, Rubin & Bernstein family suites 105sqm, 85sqm and 65sqm are charged on the basis of 4 adults sharing, each additional guest 120 per night Panorama tower suite* 2,620 *The following suites SUITES Child rates are charged on the basis of 4 adults sharing: Panorama, Panorama tower, Rubin family, Bernstein family 105sqm, 85sqm and 65sqm Amethyst suite 1,190 Rose quartz suite 1,190 Rubin suite 1,210 Rubin tower suite 1,230 Smaragd tower suite 1,350 FAMILY ROOMS AND SUITES SINGLE AND DOUBLE ROOMS Starting rate per night 0-5 years 95 **Suites with separate children s bedroom Bergkristall family suite 65-70sqm** 1,350 Bergkristall family suite 60sqm** 1,145 Schneekristall family suite 65-70sqm** 1,270 6-11 years 185 Eiskristall family suite supreme 63-70sqm** 1,350 from 12 years 265 Eiskristall family suite deluxe 53-55sqm** 1,310 Eiskristall family suite comfort 48-50sqm** 1,105 FAMILY ROOMS AND SUITES** Rubin family suite 100sqm* 2,620 0-5 years 205 Bernstein family suite 105sqm* 2,400 6-11 years 205 Bernstein family suite 85sqm* 2,100 from 12 years 285 Bernstein family suite 65sqm** 1,600

6 7 Gourmet weeks 07.01 21.01.17 Family weeks: one child under 11 stays for free when sharing their parents room Book 4-6 nights for a gourmet voucher worth 50 per full paying guest*** Book 7 nights or more for a gourmet voucher worth 100 per full paying guest*** SHF 7 for 6 weeks 25.03 01.04.17 Book 7 nights during our 7 for 6 weeks and we ll treat you to 1 night for free! Easter 08.04 18.04.17 Child rates SINGLE AND DOUBLE ROOMS from 1 night 0-5 years 50 6-11 years 100 from 12 years 140 FAMILY ROOMS AND SUITES** 0-5 years 70 6-11 years 120 from 12 years 160 All rates are per person per night in Euros and include Schlosshotel full board *The following suites are charged on the basis of 4 adults sharing: Panorama, Panorama tower, Rubin family, Bernstein family 105sqm, 85sqm and 65sqm **Suites with separate children s bedroom ***Gourmet voucher redeemable against any additional food & beverage purchases made during your stay SINGLE AND DOUBLE ROOMS up to 2 nights from 3 nights from 4 nights Single room 255 245 220 Single supreme 325 315 290 Double deluxe 270 260 235 Double supreme 270 260 235 Double panoramic 270 260 235 Double comfort deluxe 280 270 245 Double comfort supreme 290 280 255 Double comfort panoramic 300 290 265 Double comfort panoramic south 320 310 285 Panorama junior suite 320 310 285 Panorama Rubin suite 350 340 315 Panorama Saphir suite 370 360 335 Panorama suite* 375 365 340 Panorama tower suite* 375 365 340 SUITES Amethyst suite 300 290 265 Rose quartz suite 300 290 265 Rubin suite 310 300 275 Rubin tower suite 320 310 285 Smaragd tower suite 370 360 335 FAMILY ROOMS AND SUITES Bergkristall family suite 65-70sqm** 320 310 285 Bergkristall family suite 60sqm** 320 310 285 Schneekristall family suite 65-70sqm** 300 290 265 Eiskristall family suite supreme 63-70sqm** 330 320 295 Eiskristall family suite deluxe 53-55sqm** 310 300 275 Eiskristall family suite comfort 48-50sqm** 310 300 275 Rubin family suite 100sqm* 350 340 315 Bernstein family suite 105sqm* 310 305 280 Bernstein family suite 85sqm* 305 295 270 Bernstein family suite 65sqm** 280 270 245

8 9 Powder snow week 21.01 28.01.17 Family value weeks 11.03 25.03.17 Family weeks: one child under 11 stays for free when sharing their parents room Child rates All rates are per person per night in Euros and include Schlosshotel full board *The following suites are charged on the basis of 4 adults sharing: Panorama, Panorama tower, Rubin family, Bernstein family 105sqm, 85sqm and 65sqm **Suites with separate children s bedroom SINGLE AND DOUBLE ROOMS up to 2 nights from 3 nights from 4 nights Single room 285 275 250 Single supreme 365 355 330 Double deluxe 285 275 250 Double supreme 285 275 250 Double panoramic 285 275 250 Double comfort deluxe 295 285 260 Double comfort supreme 305 295 270 Double comfort panoramic 315 305 280 Double comfort panoramic south 350 340 315 Panorama junior suite 350 340 315 Panorama Rubin suite 370 360 335 Panorama Saphir suite 370 360 355 Panorama suite* 395 385 360 Panorama tower suite* 395 385 360 SUITES Amethyst suite 315 305 280 Rose quartz suite 315 305 280 Rubin suite 325 315 290 Rubin tower suite 350 340 315 Smaragd tower suite 370 360 355 FAMILY ROOMS AND SUITES SINGLE AND DOUBLE ROOMS from 1 night Bergkristall family suite 65-70sqm** 340 330 305 Bergkristall family suite 60sqm** 340 330 305 0-5 years 50 6-11 years 100 from 12 years 140 Schneekristall family suite 65-70sqm** 320 310 285 Eiskristall family suite supreme 63-70sqm** 350 340 315 Eiskristall family suite deluxe 53-55sqm** 330 320 295 Eiskristall family suite comfort 48-50sqm** 330 320 295 FAMILY ROOMS AND SUITES** 0-5 years 70 6-11 years 120 from 12 years 160 Rubin family suite 100sqm* 370 360 335 Bernstein family suite 105sqm* 335 325 300 Bernstein family suite 85sqm* 325 315 290 Bernstein family suite 65sqm** 300 290 265

10 11 Active ski fun 28.01 11.02.17 18.02 25.02.17 04.03 11.03.17 Child rates All rates are per person per night in Euros and include Schlosshotel full board *The following suites are charged on the basis of 4 adults sharing: Panorama, Panorama tower, Rubin family, Bernstein family 105sqm, 85sqm and 65sqm **Suites with separate children s bedroom SINGLE AND DOUBLE ROOMS up to 2 nights from 3 nights from 4 nights Single room 315 305 280 Single supreme 515 505 480 Double deluxe 310 300 275 Double supreme 310 300 275 Double panoramic 310 300 275 Double comfort deluxe 315 305 280 Double comfort supreme 330 320 295 Double comfort panoramic 350 340 315 Double comfort panoramic south 380 370 345 Panorama junior suite 380 370 345 Panorama Rubin suite 400 390 365 Panorama Saphir suite 415 405 380 Panorama suite* 410 400 375 Panorama tower suite* 410 400 375 SUITES Amethyst suite 350 340 315 Rose quartz suite 350 340 315 Rubin suite 360 350 325 Rubin tower suite 380 370 345 Smaragd tower suite 415 405 380 FAMILY ROOMS AND SUITES SINGLE AND DOUBLE ROOMS from 1 night Bergkristall family suite 65-70sqm** 365 355 330 Bergkristall family suite 60sqm** 365 355 330 0-5 years 60 6-11 years 140 from 12 years 200 Schneekristall family suite 65-70sqm** 340 330 305 Eiskristall family suite supreme 63-70sqm** 380 370 345 Eiskristall family suite deluxe 53-55sqm** 365 355 330 Eiskristall family suite comfort 48-50sqm** 365 355 330 FAMILY ROOMS AND SUITES** 0-5 years 160 6-11 years 160 from 12 years 220 Rubin family suite 100sqm* 390 380 355 Bernstein family suite 105sqm* 365 355 330 Bernstein family suite 85sqm* 350 340 315 Bernstein family suite 65sqm** 315 305 280

12 13 Christmas 23.12 31.12.16 Pre-Carnival week 11.02 18.02.17 Child rates All rates are per person per night in Euros and include Schlosshotel full board *The following suites are charged on the basis of 4 adults sharing: Panorama, Panorama tower, Rubin family, Bernstein family 105sqm, 85sqm and 65sqm **Suites with separate children s bedroom SINGLE AND DOUBLE ROOMS 2 or 3 nights from 4 nights Single room 360 330 Single supreme 570 540 Double deluxe 340 310 Double supreme 340 310 Double panoramic 340 310 Double comfort deluxe 370 330 Double comfort supreme 380 350 Double comfort panoramic 400 370 Double comfort panoramic south 440 410 Panorama junior suite 440 410 Panorama Rubin suite 480 450 Panorama Saphir suite 500 470 Panorama suite* 2,510 2,350 Panorama tower suite* 2,510 2,350 SUITES Amethyst suite 400 370 Rose quartz suite 400 370 Rubin suite 400 370 Rubin tower suite 440 410 Smaragd tower suite 500 470 FAMILY ROOMS AND SUITES SINGLE AND DOUBLE ROOMS from 1 night Bergkristall family suite 65-70sqm** 440 410 Bergkristall family suite 60sqm** 440 410 0-5 years 75 6-11 years 165 from 12 years 245 Schneekristall family suite 65-70sqm** 400 370 Eiskristall family suite supreme 63-70sqm** 440 410 Eiskristall family suite deluxe 53-55sqm** 420 390 Eiskristall family suite comfort 48-50sqm** 420 390 FAMILY ROOMS AND SUITES** 0-5 years 185 6-11 years 185 from 12 years 265 Rubin family suite 100sqm* 2,510 2,350 Bernstein family suite 105sqm* 2,410 2,250 Bernstein family suite 85sqm* 2,110 1,950 Bernstein family suite 65sqm** 1,560 1,400

14 15 Winter kick-off 09.12 23.12.16 Family weeks: one child under 11 stays for free when sharing their parents room Ski in the sun 01.04 08.04.17 Family weeks: one child under 11 stays for free when sharing their parents room Child rates All rates are per person per night in Euros and include Schlosshotel full board *The following suites are charged on the basis of 4 adults sharing: Panorama, Panorama tower, Rubin family, Bernstein family 105sqm, 85sqm and 65sqm **Suites with separate children s bedroom SINGLE AND DOUBLE ROOMS up to 2 nights from 3 nights from 4 nights Single room 225 215 190 Single supreme 275 265 240 Double deluxe 225 215 190 Double supreme 225 215 190 Double panoramic 225 215 190 Double comfort deluxe 230 220 195 Double comfort supreme 245 235 210 Double comfort panoramic 255 245 220 Double comfort panoramic south 285 275 250 Panorama junior suite 285 275 250 Panorama Rubin suite 305 295 270 Panorama Saphir suite 325 315 290 Panorama suite* 325 315 290 Panorama tower suite* 325 315 290 SUITES Amethyst suite 255 245 220 Rose quartz suite 255 245 220 Rubin suite 265 255 230 Rubin tower suite 285 275 250 Smaragd tower suite 325 315 290 FAMILY ROOMS AND SUITES SINGLE AND DOUBLE ROOMS from 2 nights Bergkristall family suite 65-70sqm** 265 255 230 Bergkristall family suite 60sqm** 265 255 230 0-5 years 50 6-11 years 100 from 12 years 140 Schneekristall family suite 65-70sqm** 260 250 225 Eiskristall family suite supreme 63-70sqm** 290 280 255 Eiskristall family suite deluxe 53-55sqm** 270 260 235 Eiskristall family suite comfort 48-50sqm** 270 260 235 FAMILY ROOMS AND SUITES** 0-5 years 70 6-11 years 120 from 12 years 160 Rubin family suite 100sqm* 295 285 260 Bernstein family suite 105sqm* 235 225 200 Bernstein family suite 85sqm* 230 220 195 Bernstein family suite 65sqm** 225 215 190

16 17 Short breaks 09.12 23.12.16 07.01 21.01.17 11.03 25.03.17 Rates shown are per person for 3 or 4 nights Available: Thursday Sunday or 01.04 08.04.17 ***Gourmet voucher redeemable against Sunday Thursday any additional food & Family weeks: one child under 11 stays for free when sharing their parents room beverage purchases made during your stay Book 4-6 nights from 07.01 21.01.2017 for a gourmet voucher worth 50 per full paying guest*** Book 7 nights or more from 07.01 21.01.2017 for a gourmet voucher worth 100 per full paying guest*** 11.12 18.12.16 08.01 22.01.17 05.02 12.02.17 11.12 18.12.16 08.01 22.01.17 05.02 12.02.17 26.03 02.04.17 05.03 12.03.17 26.03 02.04.17 05.03 12.03.17 09.04 13.04.17 09.04 13.04.17 3 nights 3 nights 3 nights Double supreme 645 780 900 Double panoramic 645 780 900 Double comfort deluxe 660 810 915 Double comfort supreme 705 840 960 Double comfort panoramic 735 870 1,020 Amethyst suite 735 870 1,020 Double comfort panoramic south 825 930 1,110 4 nights 4 nights 4 nights Double supreme 760 940 1,100 Double panoramic 760 940 1,100 Double comfort deluxe 780 980 1,120 Double comfort supreme 840 1,020 1,180 Double comfort panoramic 880 1,060 1,260 Amethyst suite 880 1,060 1,260 Double comfort panoramic south 1,000 1,140 1,380

18 19 Room photographs for illustration purposes only, individual features such as room orientation, layout and furnishings may vary. _ SINGLE AND DOUBLE ROOMS DOUBLE PANORAMIC 32-35sqm 1-3 persons east wing Lobby, bathroom with bath, shower & separate WC, sitting area with sofabed & roof terrace, cable TV, phone, minibar, safe, Wi-Fi SINGLE ROOM 15sqm 1 person west wing Bathroom with bath or shower & WC, cable TV, phone, minibar, safe, Wi-Fi, some rooms with balcony DOUBLE COMFORT DELUXE 40-45sqm 2-4 persons west wing Lobby, bathroom with bath, shower & separate WC, sitting area with balcony or French balcony, cable TV, phone, minibar, safe, Wi-Fi SINGLE SUPREME 28sqm 1-2 persons east wing Lobby, bathroom with shower & WC, balcony, cable TV, phone, mini bar, safe, Wi-Fi DOUBLE COMFORT SUPREME 40-45sqm 2-4 persons east wing Lobby, bathroom with bath, shower & separate WC, sitting area with sofabed & balcony, cable TV, phone, minibar, safe, Wi-Fi DOUBLE DELUXE 32-35sqm 1-3 persons west wing Lobby, bathroom with separate WC, sitting area with balcony or French balcony, cable TV, phone, minibar, safe, Wi-Fi _ PANOR AMA ROOMS AND SUITES DOUBLE SUPREME 35-38sqm 1-3 persons east wing Lobby, bathroom with bath, shower & separate WC, sitting area with sofabed & balcony, cable TV, phone, minibar, safe, Wi-Fi DOUBLE COMFORT PANORAMIC 38-42sqm 2-4 persons east wing Lobby, bathroom with bath, shower & separate WC, sitting area with sofabed, roof terrace, cable TV, phone, minibar, safe, Wi-Fi

20 21 Room photographs for illustration purposes only, individual features such as room orientation, layout and furnishings may vary. DOUBLE COMFORT PANORAMIC SOUTH 45-48sqm 2-4 persons east wing Lobby, bathroom with bath, shower & separate WC, sitting area with sofabed, roof terrace, cable TV, phone, minibar, safe, Wi-Fi PANORAMA JUNIOR SUITE 60sqm 2-4 persons east wing 1 room suite with lobby, bathroom with bath, shower & separate WC, sitting area with roof terrace, cable TV, phone, coffee machine, minibar, safe, Wi-Fi PANORAMA RUBIN SUITE 57sqm 2-4 persons east wing 2 room suite with lobby, bathroom with bath, shower & separate WC, sitting area with gas fireplace, double sofabed, large roof terrace, cable TV, Nespresso machine, phone, minibar, safe, Wi-Fi PANORAMA SAPHIR SUITE 64sqm 2-4 persons east wing 2 room suite with lobby, bathroom with bath, shower & separate WC, sitting area with gas fireplace, double sofabed, large roof terrace, cable TV, Nespresso machine, phone, minibar, safe, Wi-Fi PANORAMA SUITE 100sqm mezzanine suite 4 persons east wing 3 room suite with lobby, 2 separate bedrooms with balconies, 2 bathrooms with separate WC, sitting area with roof terrace on mezzanine level, Nespresso machine, cable TV, phone, minibar, safe, Wi-Fi Panorama Saphir suite

22 23 Room photographs for illustration purposes only, individual features such as room orientation, layout and furnishings may vary. PANORAMA TOWER SUITE 100sqm mezzanine suite 4-6 persons east wing 3 room suite with lobby, 2 separate bedrooms, 2 bathrooms with bath, shower & separate WC, living room with gas fireplace, sitting area with sofa & double sofabed, balcony & large roof terrace, cable TV, Nespresso machine, phone, minibar, safe, Wi-Fi RUBIN TOWER SUITE 50sqm 2-4 persons east wing 2 room suite with lobby, bathroom with bath, shower & separate WC, bedroom, separate living room with balcony, Nespresso machine, cable TV, phone, minibar, safe, Wi-Fi SMARAGD TOWER SUITE _ SUITES 66sqm 2-4 persons east wing 2 room suite with lobby, separate bedroom, bathroom with bath, shower & separate WC, sitting area with gas fireplace, double sofabed & balcony, Nespresso machine, cable TV, phone, minibar, safe, Wi-Fi AMETHYST SUITE 55-60sqm 2-4 persons west wing 1 room suite with lobby, some with dressing room/tiled stove, bathroom with bath, shower & separate WC, sitting area with balcony or French balcony, cable TV, phone, minibar, safe, Wi-Fi _ FAMILY ROOMS AND SUITES ROSE QUARTZ SUITE 75sqm 2-4 persons west wing 1 room suite with lobby, large bathroom with bath, shower & separate WC, bedroom with four poster bed, sitting area with tiled stove & balcony, cable TV, phone, minibar, safe, Wi-Fi BERGKRISTALL FAMILY SUITE 60sqm 2-4 persons west wing 2 room suite with lobby, dressing room, bathroom with bath, shower & separate WC, bedroom with sitting area & balcony, separate child s room with single bed, cable TV, phone, minibar, safe, Wi-Fi RUBIN SUITE 45sqm 2-4 persons east wing 2 room suite with lobby, bathroom with bath, shower & separate WC, bedroom, separate living room with balcony, cable TV, phone, minibar, safe, Wi-Fi BERGKRISTALL FAMILY SUITE 65-70sqm 2-5 persons west wing 2 room suite with lobby, some with dressing room, bathroom with bath, shower & separate WC, bedroom with sitting area & balcony, separate children s room with 2 single beds, cable TV, phone, minibar, safe, Wi-Fi

24 25 Room photographs for illustration purposes only, individual features such as room orientation, layout and furnishings may vary. SCHNEEKRISTALL FAMILY SUITE 68-70sqm 2-4 persons west wing 2 room suite with lobby, dressing room, bathroom with bath, shower & separate WC, bedroom with sitting area & balcony, separate children s room with 2 single beds, cable TV, phone, minibar, safe, Wi-Fi EISKRISTALL FAMILY SUITE SUPREME 63-70sqm 2-5 persons east wing 2 room suite with lobby, bathroom with bath, shower & separate WC, bedroom with sitting area & balcony, separate children s room with 2 single beds, cable TV, phone, minibar, safe, Wi-Fi EISKRISTALL FAMILY SUITE DELUXE 53-55sqm 2-5 persons east wing 2 room suite with lobby, bathroom with bath, shower & separate WC, bedroom with sitting area & balcony, separate children s room with 2 single beds, cable TV, phone, minibar, safe, Wi-Fi EISKRISTALL FAMILY SUITE COMFORT 48-50sqm 2-4 persons east wing 2 room suite with lobby, bathroom with bath, shower & separate WC, bedroom with sitting area & balcony, separate children s room with single bed, cable TV, phone, minibar, safe, Wi-Fi Panorama Rubin suite RUBIN FAMILY SUITE 100sqm 4-6 persons east wing 2 room suite with 2 lobbies, 2 separate bedrooms, 2 bathrooms with bath, shower & separate WC, living room with balcony & village views, cable TV, phone, minibar, coffee machine, safe, Wi-Fi

26 27 BERNSTEIN FAMILY SUITE 105sqm 4-6 persons west wing 2 room suite with lobbies, 2 separate bedrooms with dressing rooms, 2 bathrooms with bath, shower & separate WC, living room/ sitting area with balcony, some with tiled stove, cable TV, phone, minibar, safe, Wi-Fi BERNSTEIN FAMILY SUITE 85sqm 4-6 persons west wing 2 room suite with lobbies, 2 separate bedrooms with dressing rooms, 2 bathrooms with bath, shower & separate WC, living room/ sitting area with French balcony, cable TV, phone, minibar, safe, Wi-Fi BERNSTEIN FAMILY SUITE 65sqm 4-6 persons east wing 3 room suite with lobby, 2 bathrooms with bath, separate shower & WC, 2 separate bedrooms, separate living room with double sofabed & balcony, cable TV, phone, minibar, safe, Wi-Fi Room photographs for illustration purposes only, individual features such as room orientation, layout and furnishings may vary. Eiskristall family suite supreme

28 29 Inclusive services Generous, balanced breakfast buffet with different breakfast specials every day, 7.30-10.30am Children and families Daily Kids and Teenagers Clubs for children aged 2 and over Winter opening times: 8.30am-9.30pm Schlosshotel Fiss afternoon tea with hot and cold snacks, salads, Teenagers Club with pool table, table football, surf stations, air hockey, Tyrolean specialities, cakes, soft drinks and tea bar, 1.30-5.00pm consoles and games Additional wellbeing buffet at the bistro restaurant (bathrobe zone) with Family Spa (textile zone) with family-friendly saunas, steam room and light snacks, salads, cakes, soft drinks and tea bar, 1.30-5.00pm guided sauna Aufguss sessions À la carte dinner: soups, starters, main dishes and desserts. Additional Splash Waterworld 110sqm indoor kids and teens pool with 48m double starter buffet, dessert buffet, daily salad and cheese buffets. loop slide, waterfall, rocking bay and paddling pool The restaurant opens at 6.30pm. We recommend that you are seated in the restaurant no later than 8.30pm. Every night is movie night in the hotel s own cinema Tea, juice, fruit, and Grander water are available throughout the day in Baby monitoring service for your little ones at reception the Spa area Special children s buffet from 6.30pm in the restaurant Other Internet access/wi-fi in all rooms, suites and throughout the hotel 5,000sqm Spa Guests have free access to our new Schloss Spa with sauna & steam landscape, Aufguss sauna sessions, Spa showers, large Jacuzzi, plunge Internet stations in the hotel lobby and teenagers room Underground car park & valet parking pool, Kneipp pool and other unforgettable opportunities for rest and relaxation Welcome drink and holiday information Quiet zones include the Silent Lounge and Wellness Lounge with open fire, the Relax Pavilion with heated waterbeds and lounging islands General information Booking information To confirm a booking, we request a 25% deposit of the total booking Fluffy bathrobes and slippers in your room price. We regret that we are unable to guarantee specific rooms or floors. Guests from outside Europe are requested to provide a 100% Aqua Monte Waterworld 250sqm panorama indoor-outdoor pool, deposit of the total booking price at least 30 days prior to their arrival. relax gallery with Jacuzzi and fabulous views, outdoor saltwater Jacuzzi This condition may apply to other guests on an individual case basis. and bistro restaurant Booking confirmation 300sqm Schloss Gym with cardio and weight training equipment Should rates in the booking confirmation differ from published rates, Exercise and outdoor activity programme with qualified instructors and in all cases final rates applied are those scheduled in the tariffs. guides Payments and bank details Payments may be made in cash (EUR, CHF), by bank transfer (for payment of deposits only) or credit card (Visa, MasterCard and Eurocard).

30 31 Austria: Raiffeisenbank Fiss Serfaus IBAN: AT79 3631 5000 0012 1228 BIC: RZTIAT22315 Recipient: Schlosshotel Fiss, Familie Domenig Switzerland: Graubündner Kantonalbank IBAN: CH57 0077 4010 1083 76900 BIC: GRKBCH2270A BC: 774 Recipient: Schlosshotel Fiss, Familie Domenig Cancellations Bookings cancelled 3 months or more prior to the planned start of a stay are not subject to a cancellation fee. Cancellations within 3 months to 1 month prior to the start of the holiday are subject to a fee of 40% of the full booking price; within 1 month to 1 week, cancellations incur a 70% fee, cancellations of less than a week are subject to a fee of 90% of the total booking price. Check in/check out Your rooms will be ready at 4pm on your day of arrival. Early check in may be possible if your room is ready. We kindly request that rooms are vacated by 11am on the day of departure. Late check outs without room are charged at 20 per adult or child over 12 years, 10 for children aged 6-11. Children under 6 are not charged. Subject to availability, late check outs with room are charged at 40 per adult or child over 12 years old, 20 for children aged 6-11. Children under 6 are not charged. Transfers We offer a hotel transfer service from the train station or airport, please contact us for transfer rates. Smoking The hotel is non-smoking. The separate smoking lounge and heated smoking terrace are available for tobacco enthusiasts. Schlosshotel cancellation protection We recommend that you take out our travel cancellation insurance. It covers 80% of the cancellation costs (20% excess) in the event of accident, illness, death or serious events involving the insured person, their children, siblings, parents or grandparents. The premium is charged at 5% of the booking price and is payable with the deposit. The policy covers bookings to the value of a maximum of 15,000. Children s full board Breakfast buffet from 7.30-10.30am, afternoon buffet with soft drinks from 1.30-5.00pm, children s buffet from 6.30pm, daily childcare from 8.30am to 9.30pm for children aged 2 and over, fresh juices and fruit in the Kids Club throughout the day. Spa area The Spa area is a quiet, adults-only zone. Our new Schloss Spa is a textile-free area with admission reserved to guests over the age of 15. The Family Spa is a family-friendly area, textile zone. Mobile telephones and tablets are not allowed in any of these areas. Pets Well-behaved pets are welcome on request, however they are not permitted in the restaurant, Spa or swimming areas. 25 per pet per day, excluding food.

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