CURRICULUM VITAE KRISTINA ČRNJAR, Ph.D., Assistant Professor Work address: University of Rijeka, Faculty of Tourism and Hospitality management Primorska 42, 51410 Opatija, Croatia Work telephone number: +385-51-294715 Work Fax number: +385-51-292-945 Work e-mail address: kcrnjar@fthm.hr EDUCATION 2007. 2010 University of Rijeka, Faculty of Tourism and Hospitality management, Opatija, Doctoral Ph.D. study, Title of thesis: Knowledge management strategy in increasing the competitive ability of the hotel industry, Ph.D. (Economics Management and Organisation) 2001. 2006. University of Rijeka, Faculty of Tourism and Hospitality management, Opatija, Scientific masters Quality management in Hospitality and Tourism, Title of thesis: Knowledge management in the function of sustainable tourism development in Primorsko-goranska County, Masters degree (Economics Management and Organisation) 1995. 2001. University of Rijeka, Faculty of economy, Rijeka (direction: international trade), Title of thesis: Quality management of the environment in the transitional company and adjustment to the EU, Bachelor degree in Economics 1994. 1995. Astronaut High School, Florida, USA, High School graduate 1991. 1995. Prva hrvatska riječka gimnazija (direction: languages), Rijeka, Croatia, High School graduate EMPLOYMENT 2012 University of Rijeka, Faculty of Tourism and Hospitality management, Opatija (Assistant Professor) o Economics Management and organization: Knowledge management, Human resource management, Management of human capital 2001 2012 University of Rijeka, Faculty of Tourism and Hospitality management, Opatija (Young researcher, Assistant) SHORT-TERM FUTURE PLANS - Postdoctoral study o Primary fields of interest: Knowledge management, Strategic Human resource management, Management of human capital o Secondary field of interest: Educating for sustainable development, Sustainable development, Costal development ACADEMIC LEADERSHIP 1
Science manager, Faculty of Tourism and Hospitality management, University of Rijeka (2011. - ) Member of the Committee for Quality management and improvement in high education at the Faculty of Tourism and Hospitality management, University of Rijeka (2008. - ) Round table Knowledge and Humane resource management in Tourism, part of 20th BIENNIAL INTERNATIONAL CONGRESS TOURISM & HOSPITALITY INDUSTRY.; organization and speaker (8.05.2010) Table discussion EU Projects in the region of Gorski kotar, Crni Lug, organization (29.04.2010) Round table Development of human resources in the knowledge economy, part of 19th. BIENNIAL INTERNATIONAL CONGRESS TOURISM & HOSPITALITY INDUSTRY.; organization and speaker (9.05.2008) Primorsko-goranska county, FTHM, Faculty of architecture for Venice, Italy Valorisation of space in Fužine according to European directive 2001/42/CE workshop; management, sustainable development; participant in project and organization (12. 19.05.2002.) PROFESIONAL EXPERIENCE Global Human resource management Ph. D. Program being developed at the moment at the University of Rijeka, coordinator (2011 - ) IT Academy, University of Rijeka Program E-learning in the teaching process, participation and certification of completion (8.03-12.04.2010) Salzburg Global seminar «Greening the Minds 2009», Sustainable Futures Academy, Salzburg, Austria (11-18.07.2009.) CROinfo 2008 Discovery Shop «Knowledge, learning and innovation human resources and business success» conference and workshop, Croatian Information and Documentation Society, Zagreb (16 17.10.2008.) CROmeU: Certified EU Project manager (Tempus project: University of Maribor, Slovenia; University of Rijeka, HR) workshop, Rijeka, Croatia; certified Project management in EU (30.05 1.06.2007.) Quality in higher education workshop UNIVERSITAS, University of Rijeka (11 12.10.2006.) University of Rijeka, Active education and critical thinking in high education (workshop), Education (3-4.05.2006.) CROINFO 2005, Knowladge management Workshop, Croatian Information and Documentation Society, Zagreb (13.05.2005.) University of Rijeka, Agency for high education and research, CARDS 2002 seminar, CARDS project: «Higher Education Mobility, Recognition Policy and Legislation» Mobility in EU; certification of attendance (2-06.05.2005.) Ministry of European integration: Management of project cycle (workshop), Rijeka, Croatia, Project management (01/2004.) HUP, Rijeka Communication and presentation skills, Efficient leadership (workshop), Rijeka, Croatia; Communication, presentation, leadership (during 2004.) The London school of English, Young business English Human resource management, London, GB; TOEFL test of English as a Foreign Language (Total score 270/300) (07/2003.) 13th International WU Summer University 2002., Wirtschaftuniversitat Wien, Austria; HRM (07/2002.) Primorsko-goranska county, FTHM, Faculty of architecture for Venice, Italy Valorisation of space in Fužine according to European directive 2001/42/CE Management, sustainable development/ Organization of seminar, participant in project management and organization (12. 19.05.2002.) Quality management Development Programme ISO 9001:2000 Quality System Auditing, SGS International Certification Services, certified intern auditor (17-18.01.2002.) Wirtschanftuniversitat, Vienna, Austria, JOSZEF program for young managers of East and Central Europe; Management, certification of attendance (2000. 2001.) PROFESSIONAL MEMBERSHIPS AND AFFILIIATIONS ALUMNI EFRI, University of Rijeka, Faculty of Economics, Rijeka, member ALUMNI FTHM, University of Rijeka, Faculty of Tourism and Hospitality management, Opatija, member 2
Committee for Quality management and improvement in high education at Faculty of Tourism and Hospitality management, Opatija, member Croatian Association of Economists (HDE), Croatia, member Community for promotion of intellectual capital ZUIK, Centre for Human Resource Development, Croatian Chamber of Economy, Zagreb, member PROFESSIONAL CONFERENCES AARESOC International Conference on Business and Management, June 5-7., Izmir, Turkey, 2013. 6th International Conference of the School of Economics and Business Beyond the Economic Crises: Lessond Learned and challenges ahead, 12-13 October 2012, Sarajevo, BIH, 2 Advances in Hospitality and Tourism marketing and management Conference, Washington State University, Alexandar Technological Institute of Thessaloniki, Corfu, Greece (31.05 3.06.2012) International Scientific Conference Tourism in South East Europe 2011, University of Rijeka, Opatija, Croatia (4-7.05.2011) Symposium Environmental protection in the European integration process», Regione del Veneto, Italy i Primorsko-goranska županija, Rijeka (18.05.2011.) 8 international conference on Long-life learning and Human resource development, Hrvatska gospodarska komora, Zagreb (10 11.11.2010) International conference «Management, izobražavanje in turizam družbena odgovornost za trajnostni razvoj», Univerzita na Primorskem, Fakultet za turističke študije Potrotož - TURISTICA, Portorož (21.-22. 10.2010) The 2010 European Applied Business Research Conference (EABR), Dublin, Ireland (7-10.06.2010.) Tourism and Hospitality Industry 2008.: New Trends in Tourism and Hospitality management, Faculty of Tourism and Hospitality management, Opatija (7-9.05.2010.) International Scientific Conference Knowledge and business challenge of globalization, Faculty of commercial and business sciences, Celje, Slovenia (12-13.11.2009.) 4th International Scientific Conference Planning for the Future, Learning from the Past, University of the Aegean, Rhodes island, Greece (3-5.04.2009.) 26th International Conference on Organizational Science Development Creative organization, University of Maribor Faculty of organizational sciences, Portorož, Slovenia (28 30.03.2007.) EDUCA Plus, International conference Knowledge management, Zagreb (7. 11.11.2006.) 18h Biennial International Congress «Hotel & Tourism 2006 New trend in Tourism and Hospitality Management, Faculty of Tourism and Hospitality management, Opatija, Croatia (3-05.05.2006.) International conference «Pot v družbo znanja na primjeru Finske», Institute USP, Ljubljana Slovenia, (25.05.2005.) 16th Biennial International Congress «Hotel & Tourism 2002 Human capital, Culture and Quality in Tourism and Hospitality Industry, Faculty of Tourism and Hospitality management, Opatija, Croatia (23-26.10.2002.) International scientific congress «Energy and the Environment 2002», Croatian Association for Solar Energy Rijeka, Zagreb (2002.) RESEARCH Management of knowledge and personnel in tourism as a feature of Croatian identity, Project financed by Ministry of Science, Education and Sport, Croatia, researcher and administrator (2006-2010.) «1000 croatian beaches», Project sufinanced by Ministry of Science, Education and Sport, Croatia, researcher (2010.) HUMANE: Master Programme in Strategic Human Resource Management in Europe, Curriculum development project, Coordinating Institution: UAS bfi Vienna, Funded by: Lifelong Learning Programme of the European Commission as multilateral project, administrator and researcher (October 2010 October 2013) Program of development of Centre for sustainable development at University of Rijeka, University of Rijeka, (2008.) 3
International project Collective negotiation in the sector of tourism in Italy and Croatia», Interregional Trade Union Committee CGIL-CISL-UIL-SSSH, Italy-Croatia, lead researcher (2009.) «PADMA LAB -Pan Adriatic Destination Management Learning Laboratory», University Politecninca delle Marche, Italia, EU project: European Initiative Program Interreg IIIA Adriatic Cross borders, researcher (2006. 2008.) New knowledge and development in Croatian hospitality management, Project financed by Ministry of Science, Education and Sport, Croatia, researcher and administrator (2003-2006.) Master plan of tourism development in Primorsko-goranska county, University of Rijeka, researcher (2005.) Young people in the enterprise, Primorsko-goranska county and University of Rijeka, administrator and researcher (2004.) Development of programs for ecotourism in Gorski kotar, University of Rijeka, faculty for tourism and hospitality management, Opatije, researcher and administrator (2003.) Performance management of Croatian hotel industry, Project financed by Ministry of Science, Education and Sport, Croatia, researcher (2003-2006.) Optimization systems of Croatian ports Project financed by Ministry of Science, Education and Sport, Croatia, researcher (2001-2003.) PUBLICATIONS Book: 1. Črnjar, M., Črnjar, K. (2009). Menadžment održivog razvoja: ekonomija, ekologija, zaštita okoliša (eng. Management of Sustainable Development: Economy, Ecology, Environmental protection), Fakultet za menadžment u turizmu i ugostiteljstvu i Glosa, Rijeka. Book chapter: 1. Črnjar, M., Črnjar, K. (2002). Znanje u funkciji održivog razvoja Primorsko-goranske županije (eng. Knowledge in the function for sustainable development of Primorsko-goranska county) Znanje temeljni ekonomski resurs / Dragomir Sundać (ur.), Ekonomski fakultet Rijeka, Rijeka, pp. 175-188. 2. Vujić, V., Galičić, V., Črnjar, K. (2010). Razvoj ljudskih potencijala u turizmu kao značajka hrvatskog identiteta (eng. Human resource development in tourism as a feature of the Croatian identity), Upravljanje znanjem i ljudskim razvojem u turizmu / V. Vujić (ur.), Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija, pp. 21 57. 3. Avelini Holjevac, I., Črnjar, K., Hrgović Vrtodušić, A. (2012). Knowledge management and Quality in Croatian Tourism, Knowledge management and Innovation for Interdisciplinary Education, Buckley, S. B., Jakovljević, M. (edit.), IGI Global, USA, pp. 178-192 Publications: 1. Vujić, V., Črnjar, K. (2002). Gospodarski razvoj zaštićenih područja (eng. Economic development of protected areas), Tourism and Hospitality Management, vol. 7, No.1-2, 2001., Univeristy of Rijeka Faculty of Tourisam and Hospitality management, Wifi Wien, Aleksandreion Technological Educational Institution (TEI) in Thassaloniki, Opatija, p. 159-172. 2. Črnjar, M., Črnjar, K. (2002). Knowledge and Sustainable Development, International conference ICES 2002 «Transition in Central and East Europe Challenges of 21st Century»., University of Sarajevo- Faculty of Economics, 17-18.10.2002., Sarajevo, Bosnia and Herzegovina, p. 145-151. 3. Črnjar, M., Črnjar, K. (2002). Regionalno planiranje i upravljanje u funkciji održivog razvoja (eng. Regional planning and management of sustainable development), International Congress «Energy and the Enviroment 2002» / Bernard Franković (ur.), Hrvatski savez za sunčanu energiju, Vol I., 23-25.10. 2002., Opatija, Croatia, p. 221-230. 4
4. Črnjar, M., Črnjar, K. (2004). Suvremeno promišljanje o međusobnim odnosima znanja i okoliša (eng. Contemporary Analysis of the relations between Knowledge and the Environment), Ekonomski pregled, Hrvatsko društvo ekonomista, Zagreb, No. 7-8, p. 580-594. 5. Črnjar, K. (2005). Upravljanje znanjem u hotelima (eng. Knowledge management in hotels) Tourism and Hospitality Management, vol.11, No.1, Univeristy of Rijeka Faculty of Tourism and Hospitality management, Wifi Wien, Aleksandreion Technological Educational Institution (TEI) in Thassaloniki, Opatija, p. 373 381. 6. Črnjar, K. (2005). Procjena radne uspješnosti u hotelskoj industriji (eng. Assessment of performance management in the hotel industry), Tourism and Hospitality Management, vol.11, No.1, 2005., Univeristy of Rijeka Faculty of Tourism and Hospitality management, Wifi Wien, Aleksandreion Technological Educational Institution (TEI) in Thassaloniki, Opatija, p. 135-143. 7. Črnjar, K. (2005). Faktori produktivnosti rada u hotelskoj industriji Hrvatske (eng. Factors of productivity in the hotel industry of Croatia), Tourism and Hospitality Management, vol.11, No.1., Univeristy of Rijeka Faculty of Tourism and Hospitality management, Wifi Wien, Aleksandreion Technological Educational Institution (TEI) in Thassaloniki, Opatija, p. 251 264. 8. Vujić, V., Črnjar, K. (2006). Knowledge management at Tourist destinations, 18th Biennal Internatinal Congress «Hotel & Tourisma 2006 New trend in Tourism and Hospitality Management», Univeristy of Rijeka - Faculty od Tourism and Hospitality management, Opatija, Croatia, 3-05.05.2006., Opatija, Croatia, p. 901-912. 9. Bašan, L., Črnjar, K. (2007). Human capital its role and importance in the project management of hotel enterprises, 26th International Conference on Organizational Science Development «Creative organization» / Rajkovič, Vladislav (ur.). - Kranj, Slovenia : Moderna organizacija, 28th 30th March 2007, Portorož, Slovenia, p. 182-192. 10. Vujić, V., Bečić, E., Črnjar, K. (2008). Trends and the Need for New Professions and Forms of Education in Tourism and Hospitality Management, Tourism and Hospitality Management, vol.14, No.1, Univeristy of Rijeka Faculty of Tourism and Hospitality management, Wifi Wien, Aleksandreion Technological Educational Institution (TEI) in Thassaloniki, Opatija, p. 199 209. 11. Bečić. E., Črnjar, K. (2009). Trends on the Tourist Labour Market, Tourism and Hospitality Management, vol.15, No.2, Univeristy of Rijeka Faculty of Tourism and Hospitality management, Wifi Wien, Aleksandreion Technological Educational Institution (TEI) in Thassaloniki, Opatija, pp. 205-216. 12. Vujić, V., Črnjar, K., Maškarin, H. (2009). Knowledge and Education of Human Resources in the Croatian Hospitality Industry, 4th International Scientific Conference - "Planning for the future learning from the past: Contemporary Developments in Tourism, Travel & Hospitality", University of the Aegean, 3rd -5th April 2009, Rhodes island, Greece, CD, Paralel Session 3 Human Resources Management in Tourism, No. 2, p. 1-9. 13. Črnjar, K., Dlačić, J., Fatur- Krmpotić, I. (2009). Importance of Knowledge Management and Employees in Achiving a Costomer-Oriented Organization, International Scientific Conference «Knowledge and business challenge of globalization», Faculty of Commercial and Business sciences, 12-13 November 2009, Celje, Slovenia, p. 59-68. 14. Bašan, L., Črnjar, K., Hajduković, A. (2010). Sustainability - the Marketing and Knowledge management perspective in Hospitality industry, 2nd Scientific Conference with International Participation -«Management, Education and Tourism - Social Responsibility for Sustainable Development», TURISTICA - University of Primorska, Faculty of Tourism Studies Porlorož & University of Primorska, Faculty of Management Koper, 2l -22 October 2010, Portorož Slovenia, CD- No. 10, p. l-8. 15. Denona Bogović, N., Črnjar, K., Šverko Grdić, Z. (2011). Climate change impact on Croatian Tourism and Possible alternatives of Development, 1 International Scientific Conference Tourism in South East Europe 2011, University of Rijeka, 4-7.03.2011, Opatija, Croatia, pp.29-40 16. Vujić, V., Črnjar, K., Ivaniš, M. (2012). The Efficiency of the HRM function in the Croatian Hotel Industry, 2nd Advances in Hospitality and Tourism Marketing and management Conference, Washington State University, Alexander Technological Institute of Thessaloniki, Reserch Institute for Tourism, 31.05 3.06.2012, Corfu, Greece, CD 17. Črnjar, K. (2012) Contribution of Knowledge management to the development of the Hotel enterprises Competitiveness. 6th International Conference of the School of Economics and Business Beyond the Economic Crises: Lesson Learned and challenges ahead, 12-13 October 2012, Sarajevo, BIH, p. 438-448 (ISBN 978-9958-25-077-4, COBISS.BH-ID 19951366) 5
18. Črnjar, K. (2013). Drivers and barriers for introducing knowledge management initiatives in hotel enterprises in Croatia, AARESOC International Conference on Business and Management, June 5-7., Izmir, Turkey, 2013. Other Publications or Research Grants: A) Master's research paper: 1. K. Črnjar (2006). Upravljanje znanjem u funkciji održivog razvoja turizma Primorsko-goranske županije (eng. Knowledge management in the function of sustainable tourism development in Primorsko-goranska County), Sveučilište u Rijeci - Fakultet za turistički i hotelski menadžment, Opatija. B) Doctoral dissertations: 2. K. Črnjar (2010). Strategija upravljanja znanjem u funkciji konkurentnosti hotelske industrije (eng. Knowledge management strategy in increasing the competitive ability of the hotel industry), Sveučilište u Rijeci - Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija. C) Book Review: 1. Črnjar, K. (2008). Knowledge management and Human development in Tourism, Tourism and Hospitality Management, vol.16, No.2, Univeristy of Rijeka Faculty of Tourisma and Hospitality management, Wifi Wien, Aleksandreion Technological Educational Institution (TEI) in Thassaloniki, Opatija, pp. 267-266. D) Research Reports: 1. Peric, J., Smolčić Jurdana, D., Bašan, L., Črnjar, K. (2008). Territorial Excellences of Croatia, «PADMA LAB -Pan Adriatic Destination Management Learning Laboratory», University Politecninca delle Marche, Italia, EU project: European Initiative Program Interreg IIIA Adriatic Cross borders 2. Črnjar, K. (2009). La contrattazione nel settore turismo: Croatia e Italia, International project Collective negotiation in the sector of tourism in Italy and Croatia», Interregional Trade Union Committee CGIL-CISL-UIL-SSSH, Italy-Croatia OTHER INFORMATION Foreign languages: English, German, Italian Hobbies: travelling, photography, horse riding, F1 racing 6