RESORT ACCESS GUIDE 2017 THORPEPARK.COM

RESORT ACCESS GUIDE 2017 THORPEPARK.COM

INTRODUCTION This guide is designed to assist our guests with special requirements to ensure you get the most out of your day and are able to enjoy as many of our attractions as possible. It has been produced to give you a full understanding of our attraction restrictions and the facilities that you may require. Please use this, along with the Ride Restriction boards to make an informed decision about the attractions you feel are suitable. USEFUL INFORMATION FIRST AID CENTRE Located in The Lower Dome, we are able to cater for a number of special needs, including the cold storage of medicine. TOILETS All toilet locations around the Resort have access for guests with disabilities, and can be seen on the map with this symbol We operate the RADAR key system to access any of our disabled toilets. Keys can be hired from Island Help & Information for a 10 cash refundable deposit. HELPER/COMPANION In order to assist you around our Resort, we require a helper of at least 14 years of age to accompany guests requiring assistance at all times. As the Ride Access Pass holder you can have up to three helpers accompany you on a ride, however your primary helper must be at least 14 years old, and in the view of THORPE PARK Resort, able to assume primary responsibility during emergencies and decision making. Although our employees are eager to provide the best service possible, they are not trained in lifting or carrying techniques and therefore cannot provide physical assistance. Your helper assist you with loading and offloading or any physical assistance that may be needed. Your primary helper is required to sit within the same carriage, boat or row as you. RIDE INFORMATION Please check the restriction boards at the of every ride, so you are able to make an informed decision before riding. For all of our rides and attractions guests brace themselves and remain sitting in an upright position. Please read the notes for more detailed information or speak to a member of staff. Some of our rides involve a complex evacuation procedure and may not be suitable for all guests. Please read the notes for a more detailed description, you may also speak to our Island Help & Information team for additional information. Please be aware that whilst the majority of information is included within this guide all height, size and other safety restrictions also apply. You will find these are displayed on our Park map and on ride signage at the front of every queue line and should be read in conjunction with this guide. BROKEN LIMBS AND CASTS All rides require guests to brace themselves, therefore guests with broken limbs or casts are not permitted to ride any of our attractions, for their own safety. For more information please speak to a member of our experienced Island Help & Information team. GUESTS WITH PROSTHESIS We have a limited selection of attractions that are suitable for guests with prosthetic limbs. You may, therefore be asked to remove these on certain attractions, with the exception of Osseo integrated prosthetics. Some rides are not suitable for guests who have 2 or more prosthetic limbs due to specific manufacturer restrictions. at least one upper and one lower extremity with good grip control and the ability to brace, to enable them to maintain the proper riding position.

AMITY RIDE ACCESS INFORMATION WHEEL / MOBILITY ACCESS INFORMATION DEPTH CHARGE Main, no separate queue line or wheelchair access The has 12 steps and several ramped sections AMITY BEACH WET WET WET FLYING FISH Families with younger children only Blue & green slides min 1m, under 1m must be accompanied By 1.1m must be Main Main, no separate queue line or wheelchair access Ramp located next to the exit bridge TIDAL WAVE Min 1.2m (by Amity kebab) STORM SURGE STORM IN THE TEACUP STEALTH Min 1.1m, under Min 1.1m, under 1.3m must be Torso max 51 Fastrack Main / wheelchair users: wheelchair access lift by the exit The consists of 5 steps and several ramped sections 7 steps The has 12 steps * *Transfer out of the boat down onto a metal walkway and a rotation of 180 degrees into the chair with assistance of helper teacup (with or 7 steps please use the courtesy phone near the ride exit before accessing the ride plaform. In the event of an exacuation, you lift and transfer yourself from the train Can be accompanied on the cream slide ONLY either one arm and two legs, or one leg and two arms in able to brace yourself

OLD TOWN RIDE ACCESS INFORMATION SAMURAI SAW - THE RIDE SLAMMER Fastrack next to Slammer exit ROCKY EXPRESS TIMBER TUG BOAT 1.1m must be WHEEL / MOBILITY ACCESS INFORMATION ride seat (with or 25m flat either one arm and two legs, or one leg and two arms in able to brace yourself 70 steps down ride seat (with or either one arm and two legs, or one leg and two arms in able to brace yourself. ride seat (with or SWARM ISLAND RIDE ACCESS INFORMATION THE SWARM Min 1.4m, max 1.96m. Steep steps up WHEEL / MOBILITY ACCESS INFORMATION Guests must be able to transfer themselves from the ride car to lift steps unaided Transfer themselves from the ride car to lift steps unaided

JUNGLE RIDE ACCESS INFORMATION NEMESIS INFERNO, please note there is no wheelchair access I M A CELEBRITY GET ME OUT OF HERE! MAZE Recommended for ages 8+ MR MONKEY S BANANA RIDE RUMBA RAPIDS WHEEL /MOBILITY ACCESS INFORMATION Guest must have full upper body strength and be able to transfer themselves from the ride car to lift steps unaided The exit pathway is approx. 100 metres long, consisting of steps and ramped sections either one arm and two legs, or one leg and two arms in able to brace yourself Wheelchair guests are permitted to experience, however alternative routes are specially designed to accommodate this* Please see attraction boards for specific attraction information must be able to transfer into the ride seat (with or without Guests with RAP must sit in row 3 or row 4 Min 0.9m, guests under 1.1m must be accompanied by Guests board boats whilst in motion. Guests are expected to step onto a moving turntable and then quickly into the boat.the ride cannot be stopped for loading Guests are required to use the courtesy phone at the exit of the ride before entering the queue line ANGRY BIRDS 4D This experience is recommended for ages 4 and over Gates closest to the foyer doors are able to stay in their wheelchair, if they wish* Please see attraction boards for specific attraction information Each guest must have their own seat DETONATOR: BOMBS AWAY Min 1.3m either one arm and two legs, or one leg and two arms in able to brace yourself KING PIG S WILD HOG DODGEMS Min 1.1m, under 1.3m must be Fastrack full upper body strength including full control of the neck and head in order to brace against the ride forces. ride seat (with Guests will need one arm and two legs to be able to brace themselves DERREN BROWN S GHOST TRAIN: RISE OF THE DEMON Min 1.4 This attraction is not suitable for under the age of 13 In case of an evacuation, guests sit upright unaided with full control of the upper torso (including neck and head), and hold their own body weighte train* Please see attraction boards for specific attraction information 25m flat steep steps up 100m flat 34 steps 50m flat

LOST CITY RIDE ACCESS INFORMATION COLOSSUS WHEEL /MOBILITY ACCESS INFORMATION * *The helper must sit next to the disabled guests, they lift and transfer the disabled guest into the evacuation chair. This will involve a transfer from the carriage onto the stairway, and a rotation of 180 degrees into the chair RUSH Min 1.3m Fastrack / wheelchair users: VORTEX Min 1.4m The helper should be able to lift/transfer the disabled guest rom the raised seat down onto the evacuation platform QUANTUM Min 1.2m This ride exit/disabled has 9 steps X Min 1m, guests under 1.2m must be accompanied by * *An evacuation chair is available to assist guests during an evacuation. This will require transfer from the train, onto the stairway and then into the chair The and exits are ramped and dimly lit ZODIAC 1.4m must be The Gondolas on the ride will tilt when boarding. either one arm and two legs, or one leg and two arms in able to brace yourself

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